domain names beginners guide 06dec10 en
TRANSCRIPT
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Beginner’s Guide to DOMAIN NAMES
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THIS IS ONE OF A SERIES OF GUIDES ABOUT ISSUES OF IMPORTANCE TO INTERNET
USERS. EDUCATING NEW USERS ABOUT INTERNET ISSUES IS PART OF ICANN’S MISSION
TO ENSURE A STABLE, SECURE, GLOBALLY INTEROPERABLE INTERNET. ICANN PREPARED
THIS GUIDE AT THE REQUEST OF THE AT-LARGE ADVISORY COMMITTEE, THE VOICE OF
THE INDIVIDUAL INTERNET USER AT ICANN. WE SINCERELY HOPE YOU FIND IT HELPFUL.
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TAblE Of C ONTENTS
Introduction................................................................................................................................................................................................................................ 2
Domain Names............. ............. ............. ............. .............. ............. ............. ............. ............. ............. ............. .............. ............. ............. ............. ............. ........3
1
Whatisadomainnameandhowdoesitwork?............ ............. ............. ............. ............. .............. ............. ............. ............. ............. ........32 HowdoIregisteradomainname?...................................................................................................................................................................... 3
3 HowdoIselectadomainnametoregister?................................................................................................................................................. 4
4 WhatisaregistrarandhowdoIselectone?.................................................................................................................................................. 5
5 HowdoIndoutithedomainnameIwantisavailable?............. ............. ............. ............. .............. ............. ............. ............. ..........6
6 Whatistheregistrationprocesslike?.................................................................................................................................................................. 6
7 Whyistheresuchawidediferenceinthecostodomainnames?...............................................................................................7
8 IIbuyadomainname,doesthatgivemeawebsite?CanIimmediatelystartreceivingemailtothatdomain?...................................................................................................................... 7
9 ThedomainnameIwantistaken,butwhenIgotoitthere’snocontent.
Iit’snotinusewhycan’tIgetit?.......................................................................................................................................................................... 7
10 HowcanIprotectmypersonalinormation?................................................................................................................................................ 7
11 CanIregisteradomainnameinlanguagesotherthanEnglish,
orusingcharactersotherthantheLatincharactersetusedintheEnglishlanguage?......................................................8
12 Whataremyrightsandobligationsasadomainnameregistrant?................................................................................................8
13 HowdoIrenewadomainnamethatIhavealreadyregistered?.....................................................................................................9
14 WhathappensiIorgettorenewmydomainname?............................................................................................................................ 9
15 HowdoItranseradomainnamethatIhavealreadyregistered?............ ............. .............. ............. ............. ............. ............. ........J
16 CanIbuyandselladomainname?..................................................................................................................................................................... L
17 WheredoIgoorhelpwithdomainnameproblems?........................................................................................................................... L
18 HowdoIhandledomainnamedisputes?...................................................................................................................................................... L
19 WhatistheUDRP(UniormDomainNameDisputeResolutionPolicy)?.....................................................................................M
20 HowcanIhelpprotectmyselromspam,phishingandotherInternetraud?.....................................................................M
21 WhatdoIneedtorememberaboutmydomainnameregistration?............ ............. ............. ............. .............. ............. ............. .N
Additional Information...................................................................................................................................................................................................... O
Glossary.......................................................................................................................................................................................................................................... O
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INTrODuCTION
Until recently, ew people outside the technical community knew what a domain name was, much
less how to obtain or use one. With the dramatic expansion o the Internet as the medium o choice
or instant, global communications, many more people today are aware that domain names help
users direct email trafc, locate websites and establish an online identity.
A domain name—such as “icann.org”—is essentially the address o a person or an organization on
the Internet. It is where other people can nd you on line, and can also become your online identity.
For example, businesses typically register domain names with their company name and sometimes
also register their product names. Individuals oten register amily names or other names that have
personal meaning. Although they are a big part o the Internet, understanding what these names
are, how they work, and how to obtain and maintain them can be mystiying at rst.
This Guide provides basic inormation about what a domain name is, how
an Internet user can obtain and maintain one, and related inormation
o interest. It draws on publicly available inormation rom the ICANN
and InterNIC websites, as well as materials prepared by consumer
protection authorities in several countries (see Additional Inorma-
tion). This Guide ocuses primarily on domain names registered
under generic top-level domains (such as .COM, .NET, and .ORG)
rather than names registered under country code top-level do-
mains (such as .DE, .CN, .JP, and .UK).
Two important points should be emphasized at the start. First, the
advice in this Guide is intended to assist Internet users, particularly new
users. We plan to update it rom time to time to reect technological and policy
changes and other developments. You can help us keep this publication as up-to-date and
useul as possible by sending any suggestions, comments or updates you might have to publica-
[email protected]. We will be sure to take your eedback into account in any o the Guide’s revisions.
Second, this Guide provides a summary o key aspects related to obtaining and using a domain
name. Because domain name policies and procedures evolve, it is always important to check
www.icann.org or www.internic.net or current and authoritative inormation. While we have taken
care to ensure the accuracy o the inormation in this Guide, users must exercise their own judgment
in making decisions about registering and using domain names, and seek proessional advice as
appropriate. All responsibility or use o this Guide or any purpose rests with each reader.
We hope you nd this Guide useul. We look orward to hearing about your experience using it,
and any suggestions or subsequent versions.
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DOMAIN NAMES
1What is a domain name and how does it work?
EverycomputeronthepublicInternethasauniquenumericaddress—similartothe
uniquenesoatelephonenumber—whichisastringonumbersthatisdicultormost
peopletoremember.Thisstringiscalledthe“IPaddress.”IPstandsor“InternetProtocol.”
TomakeiteasiertondagivenlocationontheInternet,theDomainNameSystem,orDNS,was
invented.TheDNStranslatesIPaddressesintouniquealphanumericaddressescalleddomainnamesthatareeasiertoremember.I,orexample,youwouldliketovisittheICANNwebsite,wouldyou
ratherremembertheIPaddress192.0.34.163,ortype“www.icann.org”?Byassociatingaamiliarstring
oletters—thedomainname—withanIPaddress,theDNSmakesitmucheasierorInternetusersto
rememberwebsitesandemailaddresses.Intheexampleabove,the“icann.org”partotheaddressis
calledthedomainname.The“www.”partidentiestoyourbrowserthatyouarelookingortheWorld
WideWebinteraceorthatdomainname.
Domainnamescanalsobeusedtosendemail.Whetheryouaresendingbusinessorpersonalcom-
munications,youwanttobecertainthatyourmessageisdirectedtotheintendedaddressee.Toborrow
ananalogyromthephonesystem,whenyoudialanumber,itringsataparticularlocationbecause
thereisacentralnumberingplanthatensuresthateachtelephonenumberisunique.
TheDNSworksinasimilarway.BoththedomainnameandtheIPaddressbehinditareunique.The
DNSenablesyouremailtoreachtheintendedrecipient([email protected],orexample)andnot
someoneelsewithasimilardomainname.Italsoenablesyoutotype“www.icann.org,”withouthaving
toenteralengthyIPaddress,andgettotherightwebsite.Withoutthisuniqueness,boththeDNSand
thetelephonesystemswouldbelesspredictableandreliable.
Adomainnamecanremainunchangedeveniawebsiteismovedtoadiferenthostcomputeror
serverbecausetheDNScanbetoldtopointanexistingdomainnametoanewIPaddress.Thisisjust
likeahouseholdorabusinessmovingitslocation—theamilyorbusinessnamestaysthesame,even
ithestreetaddresschanges.
2
How do I register a domain name?
Toregisteradomainname,youmustcompletetheollowingsteps:
Choose the top-level domain (also called the extension) and your second-level
domain (also called the label) (seeQuestion3)
Select a registrar or reseller with which to register (seeQuestion5)
Check the availability of your choice (seeQuestion4)
Decide on the length of registration (readurtherinthissection)
Complete the registration procedures, including payment (seeQuestion6)
Therststepisregisteringadomainnameistoselectthetop-leveldomain(TLD)andthesecond-level
nameyouwouldliketoregisterinthatdomain.
Domainnameshavetwoparts:thecharactersthatollowthelastdotinthedomainnameandthe
charactersthatcomeaterit.Thepartollowingthelastdotiscalledthetop-leveldomain(TLD),orthe
extension.Theparttotheletothedotiscalledthesecond-leveldomain,orthelabel.Itisthispart
oadomainnamethatusersaremostlikelytoassociatewithyourwebsiteoremailaddress.Together,
the“icann”andthe“.org”partso“icann.org”arethedomainname.
Thenextstepsaretoselectyourregistrar(seeQuestion4)anddecidethenumberoyearsorwhich
youwouldliketoregister.Mostregistrarsoferregistrationperiodsorom1to10years,otenwith
discountsorlongerperiods.Amulti-yearregistrationmeansmoreoaninitialnancialcommitment
thanasingleyear,butitreduceshowotenyouhavetorenewyourregistrationbeoreitexpires.Many
There is no authoritativ
of gTLD domain reselle
these entities are not accre
by ICANN and may have
ness relationships with mu
registrars. A reseller coul
a web hosting company
Provider with whom you
already have a relationship
important to note that there
accredited registrar of reco
every registered domain n
even if you performed the
tration transaction via a res
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registrarsalsooferdiscountsoneachyearoamultiple-yearregistration.Somepeoplemaketheir
initialregistrationoroneyear,and,itheyndtheyareindeedusingthedomainname,thenrenew
itoralongerperiod.
Next,youshouldseewhetherthenameyouwantisavailable(discussedinQuestion5).Inthecase
oagTLD,ithedomainnameisstillavailable,youcanregisteritdirectlywitharegistrarorthrough
aresellerthathasarelationshipwitharegistrar(seeQuestion6).ThelistocurrentICANN-accredited
registrarscanbeoundathttp://www.internic.net/regist.html .
Ithedomainnameyouwantisnotavailable,youcouldmodiythesecond-levelpartothedomain
namebytryingadiferentwaytodescribethesameidea(orexample,try“icanndns.org”).Thesearch
toolsonregistrarwebsitesotenhaveeaturesthatsuggestvariationsonanamethatmightbeavailable
whentheprimarynameselectedisnot(moreinormationonthisisinQuestion5).Alternatively,iyou
aretryingtoregister“icann.org,”youcouldchangethetop-leveldomainandtryoneotherthan“.org.”
TherearenownearlytwodozengenericTLDs,althoughsomehaveeligibilityrequirements.Someo
theunrestrictedTLDsare.COM,.INFO,.ORGand.NET.ForacompletelistogTLDsandanyrestrictions,
see http://www.icann.org/en/registrars/accredited-list.html .
Ithedomainnamethatyouareseekingisalreadyregistered,youmaybeabletoacquiretheright
toregisteritromthecurrentregistrant(inotherwords,romthepersonorcompanythatregistered
itmostrecentlyandownstherightstousethedomain).Someregistrarsandothercompaniesofer
servicesrelatedtotheresellingodomainnames,whichcouldinvolveabiddingorauctionprocess.
However,theprocessmaybetime-consumingandcomplex.Youcanndouttheregistrantothe
domainnameyouwantbyusingtheWhoisdatabase.OnewaytosearchWhoisacrossallgenericTLDs
isavailableathttp://www.internic.net/whois.html .
Thenalstepistocompletetheregistrationprocedureswiththeregistrarorresellerthatyouhaveselected.
3How do I select a domain name to register?
Inselectingadomainname,youshouldconsider:
Do I want my domain name to say something about myself,
my organization or my business?
Do I want a distinctive domain name that sets itself apart from others?
Do I want a descriptive domain name that imparts important information?
Do I want a second-level domain or top-level domain that is easy to remember?
Do I want to register in a restricted gTLD (such as .COOP, explained further in the
following paragraphs)? And if so, do I meet its eligibility requirements?
FortheTLDpartoadomainname,therearenearlytwodozengenericTLDstochooserom.Whilethis
GuidecoversonlygTLDs,therearealsomorethan250country-codetop-leveldomains(ccTLDs),which
aretwo-letterextensionsthatcorrespondtocountriesorterritoriesaroundtheworld.Theextensions
.US,.DEand.JP,orexample,correspondtotheUnitedStates,GermanyandJapan,respectively.Someo
thesedomainsalsohaverestrictionsonwhocanregisterinthem.Youcanndalistotheseathttp://
www.iana.org/domains/root/db/index.html .
ThegTLDsinwhichanyonecanregisterinclude.COM,.INFO,.NET,and.ORG.ThreeothergTLDs(.BIZ,
.NAMEand.PRO)havecertaineligibilityrequirements(orexample,.BIZisintendedorbusinesses).
ThereareadditionalgTLDsinwhichregistrationsarerestrictedtopersonsorentitiesthatbelongtoa
denedcommunity.ThesegTLDsinclude.AERO,.ASIA,.CAT,.COOP,.EDU,.JOBS,.MUSEUM,.MOBI,.TELand
.TRAVEL.SomeothesegTLDstellInternetusersaboutthequalicationsoitsregistrants(orexample,
toregisterin.COOP,anentitymustbeaveriedcooperative).OthergTLDstellusersaboutthekindo
contenttheywillndundertheextension(thatis,.MOBIregistrantshavepledgedtoprovidecontentin
The list of current
ICANN-accredited
registrars can be found
at http://www.Intern-
ic.Org/regist.Html .
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aormsuitableormobiledevices).ItmaybemoreexpensivetoregisterinoneotherestrictedgTLDs,
inpartbecausetherecouldbevericationcostsassociatedwiththeregistrationprocess.Ontheother
hand,registrationinarestrictedgTLDmaybeuseultoyou,asitcouldhelpdemonstratethatyouhave
acertainqualicationthathasbeenveriedbyanauthoritativesource.
SomegTLDsarenewerthanothers,andthusmaybelessamiliartoInternetusers.Asaresult,newer
gTLDsmightprovidemoreavailabilityoradomainyouwishtoregister.Withtimeandgreaterusage,
thisislikelytochange.
ICANNisalsopreparingtointroducenewgTLDs,sothatInternetuserswillhavemoreoptionstocon-
siderwhenregisteringdomainnames.ThiswillalsoenableInternationalizedDomainNames(IDNs)to
beavailableatthetoplevel,sothatthedomainextensioncancontainnon-Latincharactersrommany
languagesaroundtheworld(orexample,ArabicorChinese).MoreinormationaboutICANN’sworkon
introducingnewgTLDsisavailableathttp://icann.org/en/topics/new-gtld-program.htm.
ForbothgTLDsandccTLDs,theentitythatmaintainstheauthoritativerecordoallregistrationsor
theTLDiscalledtheregistry.
Forthesecond-levelpartoadomainname(thecharactersbeorethelastdotinthedomainname),
youmighthavemanychoices,dependingonwhatothersregistrantshavealreadyregistered.Asnoted
earlier,youmightconsiderwhetheryourprimarygoalsaretohaveyourdomainnameestablishan
onlineidentityorbrand,bedistinctive,bedescriptiveorbeeasytoremember.Manyregistrantsseekasecond-leveldomainnamethatisdescriptiveandeasyorotherstorecallandtype.Itmaybeeasier
tondyourrstchoicestillavailableinanewgTLDratherthaninanestablishedone,suchas.COM.
OryoumaydecideonadiferentdomainnametoregisterinanoldergTLD.
4What is a registrar and how do I select one?
AregistraroragTLDdomainisanICANN-accreditedcompanythatprocessesyourregistra-
tionorthedesireddomainname,iitisavailable.Theregistrardoesthisthrough
theregistry,whichistheentitythatmaintainstheauthoritativedatabase
orthedomainnamethatyouhaveselected.
Domainnamestodaycanberegisteredthroughmanydi-
erentcompanies,whichcompetewithoneanotheronthebasisoprice,value-addedservicesandcustomerservice,
amongotheractors.TheICANN-operatedInterNICwebsite
www.internic.net providesgeneralinormationaboutInter-
netdomainnameregistrationservices.
AlthoughICANNrequireseachregistrartoprovideaWhois
searchservice,manyInternetusersndusingtheInterNIC
website’sWhoissearchtool(http://www.internic.net/whois.html )
tobemoreconvenient.Inadditiontousingthiswebsitetosearch
throughtheWhoisdatabaseortheavailabilityodomainnames,youcannd
registrarcontactdetailsinthe Accredited Registrar Directory .Youcansearchthe
directoryoregistrarsalphabetically( Alphabetical Listing by Company/Organization Name),byloca-tionoregistrar(Listing by Location of Registrar ),orbythelanguage(s)thataresupported(Listing by
Language Supported ).ICANNalsoprovidesatablelistingallregistrars,theirlocationsandthevarious
TLDsthattheymaysupportathttp://www.icann.org/en/registrars/accredited-list.html .Itisalsopossible
toregisteradomainthroughareseller,whichhasabusinessarrangementwitharegistrar.ICANNdoes
notmaintainalistingodomainresellers,asithasnocontractualrelationshipwiththem.
ICANN’sStabilityandSecurityAdvisoryCommittee(SSAC), incooperationwithConsumerReports
WebWatch,hascreatedatoptenlistoquestionstothinkaboutwhenchoosingaregistrar.Youcan
ndthislistonlineathttp://www.consumerwebwatch.org/pdfs/domainname.pdf .
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5How do I fnd out i the domain name I want is available?
Mostdomainnamesareavailableonarst-come,rst-servedbasis.AsoOctober2010,
orexample,therewereroughly90milliondomainnamesregisteredinthe.COMTLD.I
youhaveaparticularnameyouwouldliketoregister,youshoulddosoassoonaspossible.Youcan
checktheavailabilityothenameyouhavechosenonthewebsiteotheregistraryouwishtouse.You
dothisbysearchingyourdesireddomainnametoseeiitisavailable;manyregistrars’searchsystems
willalsoallowyoutosearchacrossmanyTLDs—bothgenericandcountrycode—toseewhetherthe
domainnameyouwanttoregisterisavailableinanyorallTLDs.Someregistrarshaveservicesthatal-
lowyoutotrytoacquirethedomainnameyouwantromthecurrentregistrant;itisalsonotunusual
tohavethesearchsystemproposenamesthataresimilartothenameyouhavechosenithename
youhavesearchedisnotavailable.
Iyouareinterestedinregisteringadomainnameinacountrycodetop-leveldomain(ccTLD),suchas
.MAorMoroccoor.PEorPeru,youcancheckthedatabaseotop-leveldomainsathttp://www.iana.
org/domains/root/db/ ortheappropriateregistrationauthority.
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What is the registration process like?
Theregistrarthatyouselectwillaskyoutoprovidecontactandtechnicalinormation,some
owhichisrequiredbyICANN.Theregistrarwillkeeprecordsothecontactinormation
andsubmitthetechnicalinormationtotheentity,knownastheregistry,thatmaintainsthecentral
directoryorthatTLD.Eachtop-leveldomainhasonlyoneauthoritativeregistry,whichprovidesother
computersontheInternetwiththeinormationnecessarytosendyouemailortondyourwebsite.
ThePublicInterestRegistry,orexample,operatesthe.ORGregistry.
Aspartotheregistrationprocess,youwillberequiredtoenterintoacontractwiththeregistrarthat
youortheresellerhasselected.Thatcontractsetsorththetermsunderwhichyourregistrationisac-
ceptedandwillbemaintained.Onceyouhavesuccessullycompletedtheregistrationprocess,you
becometheregistrantoyournewdomainname.
Weadviseyoutoavoidanydomainnameregistrationservicethatpurportstoguaranteeavailabilityoanyparticulardomainnames,orpreerentialtreatmentinregisteringanynameinanygTLD.Wealso
suggestthatyouusecautionwhendoingbusinesswithanyunknownpersonorentitythatsendsyou
unsolicitedaxesoremailsinvitingyoutoregisterorrenewadomainname,regardlessotheofer.See
What’sDotandWhat’sNot:DomainNameRegistrationScams,athttp://www.ftc.gov/bcp/edu/pubs/
consumer/alerts/alt084.shtm.AsnotedinQuestion10,onceyouregisteradomainname,yourax
numbercouldbepubliclyavailableasaresultotheWhoisservicetheregistrarisrequiredtoprovide.
SeealsoQuestion20,titledHowcanIhelpprotectmyselromspam,phishingandotherInternetraud?,
whichdescribesseveralstepsthatyoucantaketohelpprotectyourselromotherInternetscams.
See What’s Dot and
What’s Not: Domain
Name Registration
Scams, at http://
www.ftc.gov/bcp/edu/
pubs/consumer/alerts/
alt084.shtm.
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7Why is there such a wide dierence in the cost o domain names?
Somesourcesoferdomainnamesorwhatseemtobeverylowprices,whileothersofer
namesorwhatseemtobeveryhighprices.
ICANN-accreditedregistrarsareallowedtosettheirownpricesordomainnameregistrationservices.
Somepricediferencesareduetothelevelocustomersupportoferedbyeachregistrar.Forexample,
aregistrarthatofersa24x7helpdeskmaychargemorethanaregistrarthatofersonlyanemailsup-
portaddress.Registrarsmayalsooferdomainnameregistrationspackagedwithotherservices,which
couldresultinahigherprice.Choosingthelowest-priceofermaymeanyoudonotgetalltheeatures
youwant,whilechoosingahigher-pricedoferingmaymeanyouarepayingoreaturesthatarenot
importanttoyou.Anextremelyhighpricecanindicatethatthedomainnameisbeingoferedbyasales
channelthatocusesonnamesithasdeterminedtobepremiumorhigh-value.Youshouldconsider
priceandwhatisincludedinthepricewhenyouregisteradomainname.
8I I buy a domain name, does that give me a website? Can I immediately startreceiving email to that domain?
Registeringadomainnamemeansonlythatyouhaveobtainedcertainrightstousethe
nameortheregistrationterm.Websitehostingoremailservicewillnotbeavailableunlessyouhave
specicallyarrangedorthoseservicesinrelationtothedomainname.Asananalogy,thepurchaseo
apieceolanddoesnotautomaticallyresultinahousebeingbuiltonit.
Creatingawebsiteinvolvesanumberosteps,suchasobtaininghostingservicesandpublishing
content.Creatingemailservicealsoinvolvescertainset-upsteps.Manyregistrarsoferpackagesthat
canincludetheseservicesalongwiththedomainnameregistration.However,theseservicescanalso
besetupseparately,byyouorbyotherserviceprovidersyouengage.
9The domain name I want is taken, but when I go to it, there’s no content. I it’s not in use, why can’t I get it?
Anentitywhoregistersadomainnameisnotrequiredtouseitoranypurpose(orexample,
creatingaworkingwebsite)withinanyparticulartimeperiod.Theregistrantcanchoosewhether,how
andwhentousearegistereddomainname.Iyouenteraparticulardomainnameinyourbrowser
anditturnsupablankpage,itcouldmeanthattheregistrantisholdingthenameinanticipationoutureuse,orisholdingitdeensively(tokeepanyoneelseromobtainingit)orisnotmakingactive
useoitorotherreasons.Aregistrantcanalsochoosetouseadomainnameoremailpurposesonly,
withoutdevelopingawebsite.
Iyouthinkthatthecurrentregistrantisnotusingthedomainname,youcanattempttocontactthe
registranttosee iitmightwishtosellortranserthenametoyou.However,theregistranthasno
obligationtodoso.
10How can I protect my personal inormation?
FormostgTLDs,inormationabouttheregistrantoeachdomainnameispubliclyavail-
ableineachregistry’sWhoisdatabase,whichisusedtoacilitatetheresolutionotechnical
problemsandtoenorceconsumerprotection,trademarkandotherlaws.Twonotableexceptionsarethe.COMand.NETregistryWhoisservices,whichlisttheregistrarresponsibleormaintainingthe
domainregistrationrecord.Inormationaboutwhoisresponsibleorthesedomainscanthenbeound
byaccessingthatregistrar’sWhoisdatabase.
Aspartotheregistrationprocess,youmustprovideyourregistrarwithaccurateandreliablecontact
detailsandpromptlycorrectandupdatethesedetailsasnecessary.Thisinormationincludesyourull
name,avalidpostaladdress,emailaddress,voicetelephonenumberandaxnumber(iavailable).As
notedinQuestion12,thewillulprovisionoinaccurateorunreliableinormation,orawillulailure
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toupdateinormationprovidedtoaregistrar,canbethebasisorcancellingyourregistrationandthe
lossoanyrighttousethedomainname.
Givengrowingconcernsaboutidentitythetandothercriminalactivity,manyindividualsarelegitimately
concernedabouthavingtheirpersonaldatapubliclyavailableontheInternet.Oneoptionorregistrants
istouseavalidpostalandemailaddressromtheirbusinessorplaceoemployment.Anotheroptionis
touseprivacyprotectionorproxyservices,sometimesoranadditionalee.Someregistrarsmakethese
servicesavailablethroughathird-partyproxyservicethatallowsyoutoprovidetherequiredcontact
inormationtoyourregistrar,andtheproxyservicebecomestheregistrantorecord.Youagreethattheproxyservicecandiscloseyourpersonaldatatorespondtorequestsromlawenorcementorconicts
relatedtoinringementsonlegalrightsoothersorwhenpresentedwithevidenceoactionableharm.
Anotheroptionistoregisterthroughanintermediary,suchasanInternetServiceProvider(ISP)orweb-
hostingcompany,whichthenbecomestheregistrantorecord.Withthisarrangement,youshouldbe
awareowhichrightsyouhaveandwhichrightstheintermediaryhasinregardtothedomainname.
11Can I register a domain name in languages other than English, or usingcharacters other than the Latin character set used in the English language?
Atpresent,domainnamesingTLDscanberegisteredusingthe26lettersothebasicLatin
script(AtoZ),andcanincludethenumbers0–9.Theycanalsoincludeahyphen“-”,althoughnotas
therstorlastcharacterothedomainname.
ThissetocharactersisotenreerredtoasASCII,whichstandsorAmericanStandardCodeorInor-
mationInterchange.Domainnamescanbeatotalo63characterslong,notincludingtheextension;
thatis,orexample,63charactersollowedby.COM.
InternationalizedDomainNames,orIDNs,aredomainnamescontainingcharactersromnon-Latin
scripts,suchasthoseusedbytheArabicorChineselanguages.
IyouareinterestedinIDNs,oneplacetostartlearningmoreisinthePolicyIssueBrieonIDNs,ound
athttp://www.icann.org/en/policy/briefs/ .
Todayitispossibletoregisterthesecondleveloadomainname,suchasthe“icann”parto“icann.org,”
indiferentlanguagescripts.Youshouldcheckwithyourchosenregistrartoseewhetheritsupports
thatkindoregistration.Inot,anotherregistrarshouldbeabletohelpyou.AsmentionedinQuestion4,
WhatisaregistrarandhowdoIselectone?,itispossibletosearchoraregistrarbythelanguage(s)it
supports(seeListing by Language Supported ).
Withsomeregistrars,suchsupportislimitedtoprovidingregistrationassistanceinanotherlanguage,
whilewithothersitmeansthatyoucanalsoregisteranon-Latinscriptdomainname.
ICANNhasbegunmakingIDNgTLDsandccTLDsavailableatthetoplevel(thatis,aterthelastdot
inadomainname).AsoNovember2010,33countriesandterritoriesrepresenting22diferentlan-
guageshaveappliedorIDNcountrycodetop-leveldomainsandthatnumberisconstantlygrowing.
AcompletelistcanbeoundonICANN’swebsiteat:http://icann.org/en/topics/idn/fast-track/string-
evaluation-completion-en.htm.
12What are my rights and obligations as a domain name registrant?
Asthelicensedholderoadomainnameoritsregistrationperiod,youhavetherightto
usethatnameduringthatperiod,consistentwithcertaintermsandconditions,aswellas
applicablelawsandregulations.
As a registrant, among other things, you are required to:
•Provideyourregistrarwithaccurateandreliablecontactdetailsandpromptlycorrectandupdatethem
asnecessary,includingyourullnameandpostaladdress,aswellasthename,postaladdress,email
Although it may be possible
to register a domain in certain
non-Latin scripts, it may not
be possible to use the domain
name for email because the
technical standard for IDN email
is not yet nalized.
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address,voicetelephonenumberand,whereavailable,axnumberorthetechnicalandadministra-
tivecontactsyoulist.Thewillulprovisionoinaccurateorunreliableinormation,orawillulailure
toupdateinormationprovidedtoaregistraroraailuretorespondorover15calendardaystoyour
registrar’sinquiriesconcerningtheaccuracyothisinormation,constitutesamaterialbreachoyour
contractwithyourregistrarandcanbethebasisorcancellingyourregistration.
•Representthat,toyourbestknowledgeandbelie,neithertheregistrationothedomainnamenor
themannerinwhichitisdirectlyorindirectlyusedinringesthelegalrightsoanythirdparty.
•Duringdisputesconcerningorarisingromuseoyourdomainnameyoumustsubmit,without
prejudicetootherpotentiallyapplicablerules,tothelawsandauthorityothecourtswhereyoulive
andwhereyourregistrarislocated.
•Agreethatregistrationoyourdomainnameissubjecttosuspension,cancellationortranserpursuant
toanyICANNadoptedspecicationorpolicytocorrectmistakesorresolvedisputes.
Among other things, your registrar is required to:
•Inormyouotheintendedpurposesorwhichanypersonaldatathatitcollectsromyouwillbeused.
•Takereasonableprecautionstoprotectyourpersonaldataromloss,misuse,unauthorizedaccessor
disclosure,alterationordestruction.Youshouldunderstand,however,thatallregistrarsarerequired
tomaketheWhoisinormationoreachgenerictop-leveldomainnameregistrationpubliclyavail-
able.YoucanreviewthisWhoisinormationbycheckingaWhoisservice,suchastheoneavailable
ontheInterNICwebsiteathttp://reports.internic.net/cgi/whois?whois_nic=icann.org&type=domain.
•Takereasonablestepstocorrectinaccurateregistrationdatathatitlearnsabout.
13How do I renew a domain name that I have already registered?
Youmustcontactyourregistrarbeoretheexpirationdateoyourdomainiyouintend
torenewtheregistration,unlessyouhavesigneduporanyautomaticrenewalservices
oferedbyyourregistrar.Whenyourstregisteradomain,youaregivenachoiceoselectingaone-year,
orlonger,registrationperiod.Youshouldkeeptrackotheexpirationdate,andiyouintendtorenew
yourdomainname,dosobeorethatdate.Yourregistrarcanalsosendyourenewalnoticesaslong
asyourcontactdataremainsaccurate.Thismakesiteasiertorenewontime.Youshouldbecertainto
checkthatarenewalnoticeisactuallyromyourregistrarorecord,andnotromareselleroranother
registrarseekingtoattractyourbusinessawayromyourcurrentregistrar.
Generictop-leveldomainnamesundercontractwithICANNcanberegisteredoramaximumo10
yearsatatimeand,consistentwiththeserules,youcanincreasetheperiodoregistrationatanytime.
Iyouexpecttouseoyourdomainnameoralongtime,youshouldconsiderregisteringorrenewing
itormorethanoneyear.
Somedomainregistrantsdecidetotranseradomaintoanotherregistrarwhenitistimetorenewa
registration.Asthedomainnameregistrarmarketplaceishighlycompetitive,anewregistrarmayofer
bettertermsorrenewaliyoudecidetotranseryourregistration.
Finally, ICANN’sSecurityand StabilityAdvisoryCommittee (SSAC)hasproducedan advisory,titled
RenewalConsiderationsorDomainNameRegistrants,whichisavailableathttp://www.icann.org/en/
committees/security/renewal-advisory-29jun06.pdf .
14What happens i I orget to renew my domain name?
Itusedtobethatiyouorgottorenewyourdomainnamebeoreyourregistrationex-
pired,youwereoutoluckisomeoneelseimmediatelyregisteredit.Inthepastewyears,
however,therewerecomplaintsaboutregistrantslosingtherightstotheirdomainnamesastheresult
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oerror,inadvertenceorraud.Toaddresstheseconcerns,some,butnotall,registrarshaveinstituteda
redemptiongraceperiodorexpireddomainnames,sometimesreerredtoastheRGP.
UndertheRGP,deletionoaname—whetherintentionalornot—resultsina30-dayDeletedName
RedemptionGracePeriod.Thedomainnameisplacedonregistry-hold.Onceinregistry-hold,your
domainnamewillnotunction,andyoucannotsendorreceiveemailromthedomainthathasbeen
putonhold,whichshouldalertyoutotheactthatyourregistrationhaslapsed.Aslongasyouare
withinthe30-dayperiod,youcanretrieveyourregistrationthroughyourregistrariitoferstheRGP
service.Yourregistrarcanthenredeemthedomainnameromtheregistrybypayingtherenewaleeandaservicecharge,orwhichitwillchargeyou.Thetotaleechargedbyaregistraroferingthisservice
canbemanytimesthestandardrenewalee,soweadviseyoutoremembertorenewyourdomain
namebeoreitsexpirationdate.Iyourregistrarofersthisservice,youragreementshouldcontainan
explanationotheeeschargedandtheserviceitsel.
Otherregistrarshaveadoptedotherwaystoalertyouiyouailtorenewyourdomainname,suchas
sendingemailandpostalmailnoticationstoremindyoutorenewyourdomain.Reertoyouragree-
mentwithyourregistrartolearnwhetherithassuchapolicyand,iso,howitworks.
Westronglyrecommendthatyoucareullyreviewthetermsoaregistrar’sservicebeoreyouusethat
service.Youalsoshouldrememberthatyourregistrarmaychangethewayitsserviceworksovertime,
andthelongerthetermoyourregistration,themorelikelyitisthatchangesinthetermsoservice
willafectyourregistration.Yourregistrarisobligedtoinormyouochanges,butitisonlyabletodo
soiitcanreliablycontactyou,soitisimportantthatyoukeepyourpersonaldetailsup-to-datewith
yourregistrarandreviewtheoptionsthatareavailableorbeingnotiedbyyourregistrarochanges
toitsservicethatafectyou.
Iyourregistrarofersservicesdesignedtoauto-renewyourregistration(notalldo),theseservices
otendependontheregistrarhavingawaytoautomaticallychargeyouortherenewal.I,orexample,
thatmeanspayingwithacreditcard,andthecardhasexpiredsinceyoulastregisteredyourdomain
name,yourregistrarwillbeunabletoprocesstheregistration.Atthesametime,iyouremailaddress
orpostaladdresschangesandyoudonotkeepthesedetailsup-to-datewithyourregistrar,youmay
notreceiveareminderromyourregistrartellingyouthatyourdomainnameisreachingtheendo
itsregistrationperiod.
Youshouldalsomakesureyouareamiliarwiththereminderservicesthattheregistrarofersiyou
intendtorelyonyourregistrartoremindyouotheimpendingneedtore-registeryourdomainname,
asnotallregistrarsoferreminderservices.
Ingeneral,werecommendthatyoupersonallykeeptrackoyourregistrationdetails,inparticularwhen
yourdomainnameexpires.Youshouldgooutoyourwaytomakesurethatanydomainnamethat
youwishtokeepisalwaysre-registeredbeoreitsregistrationexpires.
15How do I transer a domain name that I have already registered?
YoucanreelytranseradomainnameregisteredinagTLDtoanotherregistraraslong
asmorethan60dayshavepassedsinceitwasregisteredorpreviouslytranserred,and
nootherexclusionsstatedintheInter-RegistrarTranserPolicy(IRTP)apply.YoucanviewtheIRTPat:http://icann.org/en/transfers/ .Peopleconsidertransersoravarietyoreasons,includingpotentialcosts
savings,value-addedserviceandcustomerservice.Youshouldnot,however,trytotranseraname
shortlybeorearegistrationexpires,orthetransermightnotsucceed.Thetranseroadomainname
cantakevecalendardays,andithetranserails,youcantryagain,andthatsecondattemptcould
alsotakeuptovedays.Becauseopotentialdelaysinthetranserprocess,werecommendthatyou
transeryourdomainnamewellbeoreitsregistrationisscheduledtoexpire.
Some registrars oer email or
postal reminders that your do-
main name registration period
is about to expire. Others do
not. Or they may not be ableto remind you if your email or
postal address has changed
since you last registered your do-
main name. Mark your calendar
clearly when your registration is
about to expire and contact your
registrar with plenty of time to
renew your registration.
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ICANN’sapprovaloatranserpolicyisintendedtoincreaseyouroptionswhenregisteringdomain
names,and toencourageregistrarstocompeteor yourbusiness.Theprocessisdesignedsothat
youcanconrmthatatranserisrequestedinaashionthatnotiesboththegainingandthelosing
registrarsoyourintention,andreducesthepossibilityoraudulenttransers.
Eachregistrarisallowedtodevelopitsowntranserproceduresanddeadlinesaslongastheyareclear,
concise,andmeetcertainICANNcontractualrequirements.Youshouldthereorechecktherelevant
requirementswithyourcurrentandproposedregistrars.Dependingontheirprocedures,youwillprob-
ablyneedtoinitiatetherequestwiththenewregistrar.Onceithasconrmedtherequest,itwillsendatranserrequesttotheTLDregistryinvolved.Theregistrywillthencommunicatewithyourcurrent
registrar,whomayseektoconrmthetranserwithyouandthensendanacceptanceorrejection
noticebacktotheregistry,whichwillnotiythenewregistrar.
Iyourcurrentregistrardoesnothing,thetranserwillproceed.Iitdeniesthetranser,itmustgivea
validreasonordoingso.Thenewregistrarthenadvisesyouwhenatranseriscomplete.Whilethis
procedurecanseemcomplicated,inpracticeitworksrelativelysmoothly.
NotethattotranseranyregistereddomainnameinanygTLD,theregistryrequiresthatyouconrm
anauthorizationcode(alsocalledanauthcode).Theauthcodeisuniquetoeachdomainnameand
isassignedbytheregistrarwhenyouregisteryourdomainname.Checkwithyourcurrentregistrar
todetermineyourauthcodeiyoudonotknowitbecauseyouwillneedtoprovideittoyournew
registrarto initiatea transer.Someregistrarswillgiveyouaccesstotheauthcodeviathedomain
managementsectionotheirwebsite.
Youshouldalsoreviewwhetherthedomainnameyouwishtotranserisinastatecalledregistrarlock,
whichcanhelppreventinadvertentorraudulentdomaintransersorregistrationrecordchangesrom
takingplacewithoutyourexpressknowledge.
Yourregistrarmayautomaticallyenableregistrarlockoravarietyoreasons.Ingeneral,however,you
shouldndthatthereisawaytounlockthedomainnameintheonlineinteraceormanagingyour
registrationatyourregistrar’swebsite.
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16Can I buy and sell a domain name?
Aregistrant,orpersonwhoregistersadomainnameownstherightstousethatregistration
duringtheperiodotimeheorshechosewhenregisteringitorrenewingtheregistration.
Itispossibletochangetheregistrationrecordoradomaintoindicatethatanotherpersonororganiza-
tionhasbecometheregistrantorecordorthatdomain.Theregistrarmayormaynotchargebyor
thisprocess,althoughdependingonwhetheranauctionoratermarketrmisinvolved,theremaybe
otherees.Thenewregistrantmustestablishanaccountwiththeregistrarorecord.Todeterraud,
mostregistrarsrequiresomedocumentationromthecurrentregistrantthataregistrationchangeistheirdesire.
Beaware,however,thatwhenyouregisteradomainname,youagree:
That the registration does not infringe upon or violate the rights of any third party.
That you are not registering the domain name for an unlawful purpose.
That you will not knowingly use the domain name in violation of any applicable
laws or regulations.
Somecountries’ lawsprohibit registrantsromregisteringspecicdomainnamesthattheyintend
toselltoacompanyorindividualthatmayhaveintellectualpropertyrightstothosenames.Under
ICANN’sUniormDomainNameDisputeResolutionPolicy,orUDRP,onepartycanchallengeanother
party’sdomainnameregistrationonsimilargrounds.ViolationotheUDRPcanresultinoreitureo
yourdomainnameand,insomecases,alsohaveconsequencesunderdomesticlaw.
Youshouldcareullyreviewtheapplicablelawsandrulesiyouareconsideringregisteringadomain
nametoreselltheregistration,orisomeonecontactsyouoferingtosellyouaregistrationinaname
thatseemsquitesimilartonamesassociatedwithyou,ortheidentity,goods,services,orwebsiteo
yourorganizationorbusiness.
17Where do I go or help with domain name problems?
Iyouhaveaproblemwithyourregistrar,youshouldrsttrytoresolveitdirectly.Iyou
havebeendealingwitharesellerora registrar,youshouldbeginbyworkingwiththe
reseller.Itheresellerisunresponsiveorunavailable,thenyoushoulddealdirectlywiththeregistraro
recordoryourdomain.Iyoucannotresolveyourcomplaintwithyourregistrar,youshouldcontact
theagenciesinvolvedinaddressingcustomercomplaintsorconsumerprotectionauthoritiesinyourarea,orwhereyourregistrardoesbusiness.SeetheAdditionalInormationsectionothisGuideor
reerencestomaterialsonconsumerprotection.
WhileICANNdoesnotresolveindividualcustomercomplaintsthatalloutsideoitscontractswith
registrars,wedoaccreditallregistrarsoferingregistrationservicesingTLDs.Forthisreason,ICANN
monitorscomplaintstodiscernithereisatrendwithrespecttoaparticularregistrar.Youcansubmita
complaintaboutaregistrartoICANNbyusingtheormavailableattheInterNICwebsiteathttp://reports.
internic.net/cgi/registrars/problem-report.cgi .Acopyothecomplaintisautomaticallyorwardedto
yourregistrarorreview.Forurtherinormation,pleasereviewtheHow to Get Help When You Have a
Problem with Your Registrar pageontheICANNwebsiteathttp://www.icann.org/en/announcements/
announcement-06mar07-en.htm.ICANNalsoemploysstafdedicatedtohelpingensurethatregistries
andregistrarscomplywiththetermsotheiragreementswithICANN,includingthoseintendedtoprotectregistrants.
18How do I handle domain name disputes?
Iyourdisputeiswitharegistrar,seeQuestion17.Iyourdisputeiswithathirdparty,then
theremedydependsonthenatureothecomplaint.Thousandsocasesinvolvingtrade-
markdisputeshavebeenresolvedbytheUniormDomainNameDisputeResolutionPolicy(UDRP).
Question19providesmoreinormationabouttheURDP.
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19What is the UDRP (Uniorm Domain Name Dispute Resolution Policy)?
AllICANN-accreditedregistrarshaveagreedtoollowaUniormDisputeResolutionPolicy
toresolvedisputesovertheregistrationanduseodomainnames.Duringregistration,each
registrantagreestoabidebythispolicy.Whilelitigationbetweenthepartiesremainsanoption,theuse
othisproceduretoaddressallegedlyabusiveregistrationsuchascybersquattingcanresolveadispute
withoutthecostanddelayssometimesencounteredincourt.
ToinitiateUDRPproceduresinasituationinwhichyoubelieveanotherpartyhasengagedinanabusive
registration,youcanleacomplaintwithoneothe dispute resolution service providersreerredto
onthe ICANN UDRP pageathttp://www.icann.org/en/dndr/udrp/policy.htm .Shouldyoubecomethe
respondentordeendantinsuchaproceeding,youshouldreviewtheselinkstolearnmoreinormation
abouttheprocedurescomplainant’sprovider,andhowyoucandeendyourposition.Youmayalsowish
toconsultwithaqualiedattorney.
20How can I help protect mysel rom spam, phishing and other Internet raud?
Herearesomestepsthatyoucantaketohelpprotectyourselromsomeotheriskso
usingtheInternet.
Watchoutorunsolicitedoferstoregisterdomainnamesasrenewalsornewregistrations.Youshould
notassumethatarenewalnoticeisromyourregistrar.Itcouldberomanotherregistrarseekingyour
business.Iyoureceivesuchanotice,youshouldcheckallthedetailscareully.Forexample,doesithave
thepropernameoyourwebsiteaddressordomainname?Istheextensionidentical,oristhesender
tryingtogetyoutoregisterthesamesecond-levelnameinotherTLD(orccTLD)extensions?Insome
cases,resellersorregistrarswillsendmisleadingrenewalnoticesthat,ipaid,willinitiateatransero
thedomainnameregistrationtothem.
Keeparecordothedetailsoyourdomainnameregistration(s),includingeachregistrarorecordand
eachdateoexpiration.
ChecktheWhoisdatabaseperiodicallytoensurethatitreectsaccurateinormation,includingyour
contactdatadetails.Yourregistrarmayoferyoutheabilitytoplacealockonyourdomainnamereg-
istration,sometimesoranadditionalee.Alockpreventschangestoyourregistrationrecordwithout
yourexpressauthorization.
Avoidemailingpersonalornancialinormation.Iyougetanunsolicitedemail
romacompanyorgovernmentagencyaskingoryourpersonalinorma-
tion,contactthecompanyoragencycitedintheemailusingatelephone
numberyouknowtobegenuine,orstartanewInternetsessionand
typeintheWebaddressthatyouknowiscorrect.
Inaddition,youcanreportspam,phishingandotherInternetraud
activitiestotheconsumerprotectionauthoritieswhereyoureside.
OnepublicationthatcontainshelpulinormationistheAustralian
CompetitionandConsumerCommission’snoticeon“Domainname
renewal/registrations”—publishedathttp://www.accc.gov.au/content/
index.phtml/itemId/54057 .
Consumergroupsworldwideotenprovidecomprehensiveadviceonhowtopro-
tectyourselandyourcomputer.ConsumerReportsWebWatchprovidesonesuchresource
athttp://www.consumerwebwatch.org/consumer-center.cfm.
Finally,21countrieshavecometogethertoprovideanonlineresourcewhereyoucanle
complaintsaboutonlineraudandotherproblems.CalledeConsumer,thesiteisavailablein
severallanguagesathttp://www.econsumer.gov/ .
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21What do I need to remember about my domain name registration?
Hereisachecklistreminderoalltheinormationprovidedinthequestionsabove.
Use valid addresses and contact information for the domain name registration.
Keep the information updated in the domain record should you move or change your
email address.
Consider using a lock on your domain registration if your registrar oers it. This can helpprevent inadvertent or fraudulent domain transfers or registration record changes from
occurring without your express knowledge.
Check Whois information on a regular basis to verify the information presented about
your domain.
You will – in compliance with ICANN’s rules for registrars – be contacted annually by
the registrar of record for your domain (even if you registered your name with a reseller
aliated with that registrar) to verify that the contact information for your domain
registration record is accurate.
Keep track of your registration renewal dates to ensure domain name renewals occur
before expiration.
Carefully review any domain name registration renewal oers to ensure that they are
indeed from your registrar.
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ADDIT IONAl INfOrMATION Theollowingorganizationsandwebsitesareamongseveralthatcontainuseulinormation
concerningdomainnamesandthesaeuseotheInternetmoregenerally:
Australia’sCompetitionandConsumerCommission:
http://www.accc.gov.au/content/index.phtml/itemId/142
DepartmentoBroadband,CommunicationsandtheDigitalEconomy:
http://www.dbcde.gov.au/
eConsumer:
http://www.econsumer.gov/
ICANNAt-Large(individualInternetuser)community:
http://atlarge.icann.org
ICANN:
www.icann.org
InterNIC:
www.internic.net
UnitedStatesFederalTradeCommission:
www.ftc.gov
CommentsonandsuggestedupdatestothisGuideshouldbe
sentto [email protected].
GlOSSAry
DN DomainName
DNS DomainNameSystem
IANA InternetAssignedNumbersAuthority
ICANN InternetCorporationorAssignedNamesandNumbers
IDNs InternationalizedDomainNames
IETF InternetEngineeringTaskForce
IP InternetProtocol
ISP InternetServiceProvider
RGP RedemptionGracePeriod
TLD Top-leveldomain
ccTLD Countrycodetop-leveldomain
gTLD Generictop-leveldomain
UDRP UniormDomainNameDisputeResolutionPolicy
URL UniormResourceLocator
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About ICANN ToreachanotherpersonontheInternetyouhavetotypeanaddressintoyourcomputer-anameoranumber.Thataddress
hastobeuniquesocomputersknowwheretondeachother.ICANNcoordinatestheseuniqueidentiersacrosstheworld.
Withoutthatcoordinationwewouldn’thaveoneglobalInternet.ICANNwasormedin1998.Itisanot-or-protpublic-benet
corporationwithparticipantsromallovertheworlddedicatedtokeepingtheInternetsecure,stableandinteroperable.It
promotescompetitionanddevelopspolicyontheInternet’suniqueidentiers.ICANNdoesn’tcontrolcontentontheIn-
ternet.Itcannotstopspamanditdoesn’tdealwithaccesstotheInternet.ButthroughitscoordinationroleotheInternet’s
namingsystem,itdoeshaveanimportantimpactontheexpansionandevolutionotheInternet.Formoreinormation
pleasevisit:www.icann.org.
Los Angeles 4676 Admiralty Way, Suite 330 Marina del Rey, CA 90292 USA T +1 310 823 9358 F +1 310 823 8649
Silicon Valley 325 Lytton Avenue, Suite 300 Palo Alto, CA 94301 USA T +1 650 684 0200 F +1 650 328 2659
Brussels 6 Rond Point Schuman, Bt. 5 B-1040 Brussels BELGIUM T +32 2 234 7870 F +32 2 234 7848
Washington, DC 1101 New York Avenue NW, Suite 930 Washington, DC 20006 USA T +1 202 570 7240 F +1 202 789 0104
Sydney Level 2, 48 Hunter Street Sydney NSW 2000 AUSTRALIA T +61 2 8236 7900 F +61 2 8236 7913