doing more with less…
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Doing More with Less…. Ontario Universities Computer Conference John Marrazzo JM Associates john @ higheredinfo.com http://higheredinfo.com. What’s Wrong Anyway?. Projects are always delivered on budget Systems are intuitive to use More signatures mean better audit Committees add value - PowerPoint PPT PresentationTRANSCRIPT
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Doing More with Less…
Ontario UniversitiesComputer Conference
John MarrazzoJM Associates
[email protected]://higheredinfo.com
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What’s Wrong Anyway?
Projects are always delivered on budgetSystems are intuitive to useMore signatures mean better auditCommittees add valueLow bid is a great decision criterionVendors always deliver what they promise
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Thinking Outside the Box
Develop DifferentlyExploit ExistingStay SimplePlan ProperlyPursue Partnering
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Develop Differently
Throw out the old rulesPerformance is not a measurementDocumentation is not an issue
Think rapid development and disposal
Don’t strive for perfectionSwitch focus to the end user
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Exploit Existing
Leverage functionalityFind synergy among technologies Educate about existing capabilities
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Digital Library
UVa Institute for Advanced Technology in the Humanities
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Exploit Existing
Create awareness
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Exploit Existing
Expand access
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Infoed.org SPIN system
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Stay Simple
Streamline processes
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UBC Self Admission Process
25,000 undergrad applications & staff evaluations 12,000 offers 6,000 registrations minimum of 4 to 8 weeks from application to early offer of admission
Even with web applications,
this is a lot of work and slow response!
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Self-Admission Statistics
Number Category Percent
10,204 Web applications from BC high school students
97%
5,093 self reported & self evaluated 50%
2,159 self admitted 42%
1,565 wait for May or final grades 31%
1,369 not admissible 27%
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Stay Simple
Simplify scopeDeliver intuitive solutions Deploy simplified interfaces
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UBC Ask Me
Responded to approximately 428,000 questions
Averages about 1,700 questions per day
Enrolment Services has reduced by 85% the number of student inquiry emails
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Stay Simple
Create new policesTrust peopleInformation is a good thingPublish first to the web
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Plan Properly
Create a visionGenerate a Strategic Tech PlanPrioritize projects institutionallyUse a tactical plan
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Pursue Partnering
Use open source solutionsOutsource processes and
services
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Electronic Portfolios
Interfolio, inc.Chronicle of Higher Education
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Pursue Partnering
Share with peersPartner with vendors
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What can be…wireless
Security Web camsPalm campus toursReal-time sports scoresOnline reference materialsImproved customer serviceOUCC logo contest
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How to start…
Create an STP and use itCommunicate everything to everyoneChange processes then systems
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Talk To Me Like I Am 4!