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Doing Business with the Government of Canada

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Page 1: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

Doing Business with the

Government of Canada

Page 2: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

2

Housekeeping

Blackberry / Cellular Phones

Washrooms / Fire Exits

Start / Finish / Breaks

Cafeteria / Recycling

Page 3: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Icebreaker

Your name

Type of business, location

$$ Experience selling to government

Please introduce yourself

Page 4: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Objectives • How the Government of Canada procures goods and

services and how to do business with the Government of

Canada.

• What the Government of Canada purchases

• Procurement principles

• Dollar limits

• Competitive and non-competitive procurement

• Procurement instruments

• Learning how to register as a supplier

• Building relationships

• Locating relevant procurement data

• Finding and bidding on opportunities

Page 5: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Office of Small and Medium

Enterprises

• OSME was created to support small

and medium enterprises through the

federal procurement process.

• Role is to engage, assist and inform

SMEs on how to sell goods and

services to the Government of

Canada.

• OSME will work to reduce barriers to

ensure fairness in the process.

Engage Assist

Inform Reduce Barriers

Page 6: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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The Build in Canada Innovation

Program (BCIP) • Is designed to assist Canadian businesses with innovative

goods and services move their innovations from the

laboratory to the marketplace.

• The primary purpose of this program is to stimulate

innovation and R&D in the business sector by

encouraging federal departments to test new goods and

services

• Suppliers can then use feedback provided to further refine

their innovation as they move toward full

commercialization.

• In order to participate in this program, watch the Tenders

on Buyandsell.gc.ca for calls for proposals.

Page 7: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Buyandsell.gc.ca Website

• The authoritative

source for

government

procurement

information

• One of the online

resources that will

be of great

importance and

help to you.

Page 8: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Opportunities for SMEs

• One of the largest buyers of goods and

services in Canada.

• Buys billions of dollars of a wide range of

goods and services each year.

• Opportunities for contracts exist ranging

from hundreds to billions of dollars.

• Small and Medium Enterprises received

approximately three-quarters (more than

14,000 of the close to 18,000 contracts)

awarded annually to suppliers in Canada,

by PWGSC.

Page 9: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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(Across the Country)

Fiscal Year 2010-2011 to 2012-2013, Yearly Average

Vendor Size

Sector Small % Medium % Large % Total

Construction $145.54 M 32.5% $190.67 M 42.6% $111.19 M 24.9% $447.40 M

Goods

$984.13 M 21.9% $661.52 M 14.7% $2,841.13 M 63.3% $4,486.78 M

Services

$838.35 M 27.8% $439.41 M 14.6% $1,740.96 M 57.7% $3,018.72 M

Total

$1,968.02 M 24.7% $1,291.60 M 16.2 % $4,693.28 M 59.0% $7,952.91 M

Good and Services Sold

by Ontario Region Vendors

Page 10: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Fiscal Year 2012 – 2013 Here are the top 10 goods and services provided to government departments in Ontario Region

1. Ground Effect Vehicles, Motor Vehicles, Trailers $766.2 m

2. IT Equipment, Software, Supplies and Support $626.3 m

3. Information Processing & Related Telecom Services $612.9 m

4. Custodial Operations and Related Services $319.5 m

5. Construction $255.1 m

6. Maintenance, Repair, Modification, Rebuilding $220.1 m

7. Ships, Small Craft, Pontoons & Floating Dock $215.5 m

8. Communications, Media, Conventions, Photography $185.3 m

9. Transportation, Cargo, Freight, Travel and Related Services $184.3 m

10. Professional, Administrative and Management Support $174.1 m

Top 10 Commodities Total $3,559.4 m

Others $1,697.1 m

Ontario Region Demand Total $5, 256.5 m

Ontario Region Demand

Page 11: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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• Public Works and Government Services

Canada (PWGSC) is the main procurement

arm of the federal government.

• It is important that all procurement activities be

conducted in an open, fair and transparent

manner, and that all suppliers have an equal

chance at doing business with us.

• Federal laws and regulations as well as

Treasury Board of Canada policies guide the

Government of Canada’s procurement

process.

Contracting with the Government

of Canada

Page 12: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Delegated Purchasing Authorities

within the Government of Canada

For procurements over these levels, departments and agencies must

work with PWGSC or seek authority from Treasury Board for a specific

contract.

Delegated purchasing authorities of

departments and agencies

Goods

up to $25,000

Services and

Construction Projects

up to $2,000,000

Page 13: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Registering Your Company

13

Page 14: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Registering in the Supplier

Registration Information System

• You will require a

Procurement Business

Number (PBN) in order to

receive payment from

PWGSC. A PBN will be

supplied to you through the

registration process in the

Supplier Registration

Information (SRI) System. Do Business with the Government of Canada

Receive your Procurement Business Number

Register in SRI

Page 15: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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What do I need to Register in

SRI? • Your Business

Number: the first 9

numbers of your

GST/HST number.

• The legal name of

your business as it

appears on your

CRA registration.

• Refer to

registration

information on

Buyandsell.gc.ca.

Page 16: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Registering in Databases and/or

Methods of Supply

Informatics professional

services and

professional (IT and non

– IT) services

Specific information

technology services

Directory of

Linguistic Service

Providers

Temporary Help

Services

Task-Based

Informatics

Professional

Services

ProServices

Task and

Solutions

Professional

Services

SELECT

Construction, Architectural

and Engineering, and

related Maintenance and

Consulting services

Human Resources,

business consulting,

change and project

management

Temporary Help

Services

Translation,

interpretation,

terminology and word

processing

Page 17: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Procurement Strategy for

Aboriginal Business (PSAB)

• Aims to increase federal contracting

opportunities and to gain access to the

overall federal procurement process for

Aboriginal businesses.

• A national Government of Canada

initiative led by Aboriginal Affairs and

Northern Development Canada.

• The Aboriginal Business Directory lists

companies registered under PSAB.

Page 18: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Building Relationships

18

Page 19: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Building Relationships

Registering is an important first

step to doing business with the

Government of Canada.

To be successful, you must

also do research and network

to build relationships.

Page 20: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Why Build Relationships?

• Connect with officials in departments

and agencies to learn about what

directions their department's

procurement may be heading.

• Let the PWGSC contracting authority

responsible for your particular good

or service know what you have to

offer.

• To distinguish yourself from the

crowd.

Page 21: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Know Your Business and Know

Your Clients • What does your research tell you about your end user's

needs?

• What unique features can you

emphasize?

• Who are the appropriate points of contact outside and/or

inside government?

• Do you want to be the prime or

subcontractor?

Page 22: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Finding Key Government Contacts

• Provides a directory of most federal public servants across Canada

The Government Electronic Directory Services

• Can provide information about selling opportunities in your specific area

PWGSC Regional Offices

Page 23: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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The Government Electronic

Directory Service (GEDS)

• The Government

Electronic Directory

Services provides a

directory of all federal

public servants across

Canada, except

employees of the

Department of

National Defence,

RCMP, the Canadian

Security Intelligence

Service.

Page 24: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Becoming Part of a Supply Chain

Where the government

has expressed the

need for large,

overarching

requirements…

… suppliers may wish to

explore the possibility of

participating as a sub-

contractor with another

private sector company.

Page 25: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Canadian Company Capabilities

Database

The Canadian

Company Capabilities

is a searchable

database of 60,000

current Canadian

businesses,

maintained by

Industry Canada.

Page 26: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Market Research and Finding

Opportunities

26

Page 27: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Finding Opportunities

• Pro-actively do market research and

seek out opportunities.

• Departments and agencies are

buying goods and services all the

time, and new opportunities arise

daily.

• The most successful suppliers are

aware of what government buys and

know how to find those

opportunities.

Page 28: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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The Government Electronic

Tenders Service (GETS)

• Tenders on Buyandsell.gc.ca

is the official source suppliers

should rely on to find

Government of Canada

tenders.

• Tenders is easy to navigate

and allows suppliers to search

for new contract opportunities

as well as see past contract

awards.

Page 29: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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What are the Benefits?

• Access is free and you don't have to

register.

• Search using plain language, match your

good or service to available tenders,

narrow down your search results by region,

government agency or department.

• You can find data for any tender, previous

contracts, as well as current standing offers

and supply arrangements.

• Share your search results with your

professional contacts via emails, tweets, or

other social media.

Page 30: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Finding Opportunities on

Buyandsell.gc.ca Seminar

Page 31: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Open Data on Buyandsell.gc.ca

• Under the Procurement Data section:

• Contract history,

• Current Standing Offers and

Supply Arrangements

• Knowing what buyers have bought in

the past and which companies have

been successful selling to them can

be very useful as you develop your

business strategy.

Page 32: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Proactive Disclosure

• The Treasury Board

Secretariat provides

links to the Proactive

Disclosure sites for

each department and

agency.

• These sites list

information about past

contracts valued over

$10,000 awarded

directly by

departments and

agencies.

Page 33: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Other Organizations

• Some organizations such as industry

associations, regional development agencies,

OSME and regional PWGSC offices can also

provide advice and guidance on companies

that hold contracts for complex high dollar

value projects.

• Can help you explore whether your

company may be able to provide goods

and services as part of a prime

contractor's supply chain or as part

of the Government of Canada's

Industrial and Regional Benefits Policy.

Page 34: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Types of Procurement

34

Page 35: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Procurement Under $25,000 • Although the majority of contracts under $25,000

are awarded using a competitive process, non-

competitive approaches are used in some

circumstances.

• Aims to get best value for Canadians while

enhancing access, competition and fairness to

businesses.

• Familiar way of working, but an exhaustive list of

potential clients can make it challenging to identify

the best fit.

• Suppliers may be identified through networks and

research as well as various federal supplier

registration systems.

Access

Competition

Fairness

Page 36: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Competitive Procurement over $25,000

• Procurement of goods and services over

$25,000 is done through the solicitation of bids

and quotes from potential suppliers using a

variety of methods.

• Tenders on the Buyandsell.gc.ca website will

show what method of procurement is being

used and will outline the solicitation documents.

• The four most commonly used are:

• An Invitation to Tender (ITT)

• A Request for Proposal (RFP)

• A Request for Standing Offer (RFSO)

• A Request for Supply Arrangement (RFSA)

Page 37: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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The Non-Competitive Approach

37

• In cases such as copyright, licence or patent.

• For example: national security.

• Not considered cost effective to compete.

• Adjusted to $100,000 for architectural, engineering services as well as international development assistance projects.

• Delays could be injurious to public interest.

• Example: boats needed for an emergency evacuation.

Pressing Emergency

Cost not Exceeding $25,000

One Known Supplier

Not in Public Interest

Page 38: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Advance Contract Award Notice

• When there is only one known supplier for a

requirement (for example when only one company

holds the IP or for a particular security requirement),

a buyer may choose to post an Advance Contract

Award Notice (ACAN).

• This is a public notice posted on Tenders on the

Buyandsell.gc.ca website allowing other suppliers to

signal their interest in bidding on the opportunity and

to demonstrate their ability to meet the requirement.

• The ACAN is a voluntary course of action undertaken

by the Government of Canada to promote

accessibility, transparency and fairness in the

procurement process.

Page 39: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Requests for Information (RFI)

39

Requests for

Information

(RFI) are an

opportunity for

businesses to

help shape the

resulting

requirements

and provide

input into the

procurement

process.

Page 40: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Bidding on Opportunities

40

Page 41: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Bidding on Opportunities

• Many Government of Canada

contracts are awarded through a

competitive process, which requires

that you submit a bid.

• Requirements can be quite specific

and you will want to make sure that

your bid responds to all of them and

that you offer the best value for

money.

Page 42: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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To Bid or Not to Bid?

• As a supplier you should ask yourself:

• Am I capable of offering the service or

product requested?

• Do I meet the evaluation criteria? and

• Am I willing to accept all the terms and

conditions?

• If you answered no to any of these

questions, then that particular opportunity

may not be the one for you.

Page 43: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Security Clearance and Screening

43

Page 44: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Security Clearance Requirements

• A security clearance is necessary when a

Government of Canada contract requires your

personnel to access classified or protected

information, assets or sensitive federal work sites.

• Security requirements are identified by a Security

Requirements Check List that accompanies each

solicitation document.

• The time required to obtain a security clearance

will vary and in some cases may take up to 12

months; therefore, speak to the contracting

authority as soon as possible to get the process

started. Delays in the security process could result

in your bid being declared non-responsive.

Page 45: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Who is Responsible for Security

Screening?

• The Industrial Security Program (ISP) is

responsible for reviewing and approving Security

Requirement Check Lists and providing

appropriate security clauses.

• An ISP officer will provide you with the

information, forms and support you require to

begin the screening process.

• A link to their website can be found on

Buyandsell.gc.ca, under "Resources for

Businesses"

Page 46: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Ontario Region

John P. Von Zuben

Regional Chief Security & Emergency Preparedness

PWGSC - Ontario Region, 4900 Yonge Street

Toronto ON M2N 6A6

E-mail: [email protected]

Telephone: 416-512-5968 Facsimile: 416-952-6481

National Capital Area Region

Tower C, Room 0C1-100A

11 Laurier Street, Gatineau, Quebec K1A 0S5

E-mail: [email protected]

Telephone: 1-800-811-1148 Facsimile: 819-956-6859

Who is Responsible for Security

Screening?

Page 47: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Contract Award and Payment

47

Page 48: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Starting Work

• It is essential to remember that without a

contract in place, there is no mechanism

for payment by the Government.

• Under no circumstance should a supplier

begin work until an agreement is in place

and signed by the contracting authority.

• The Government of Canada is not

accountable for paying for any work that

has been done prior to the signature of an

agreement.

Page 49: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Purchase Orders

• A purchase order can be used for

purchases under $25,000.

• The purchase order will indicate

the buyer’s requirements and the

price they are willing to pay for the

good or service.

• Once accepted a purchase order

becomes a contractual agreement.

Page 50: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Payment

• Payment will be done by cheque or direct deposit

upon receipt and review of an invoice for work.

• Government acquisition cards are issued to

eligible procurement and administrative officers to

permit them to buy very low dollar value goods or

services.

• The government has 30 days following receipt of

an invoice or receipt of the goods or services,

whichever is later, to issue payment before

interest accrues.

• As of 2014, the government is moving toward a

direct deposit method of payment rather than

cheque.

Page 51: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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The Buyandsell.gc.ca Website

51

Page 52: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Buyandsell.gc.ca

• You should

become familiar

with

Buyandsell.gc.ca.

• Provides details

on the

procurement

process.

• Links to contacts,

seminar

opportunities and

resources.

Page 53: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Buyandsell.gc.ca Site Tour

Page 54: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Resources

Page 55: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Other Seminars

Page 56: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Seminars/Webinars Week of the Month Time

Doing Business with the Government of Canada 1st and 3rd 10:00 – 12:00

Obtaining Security Clearance 1st 1:00 – 3:00

Bidding on Opportunities 2nd 1:00 – 3:00

Supplying Professional Services 3rd 1:00 – 3:00

Build in Canada Innovation Program (BCIP) 4th 1:00 – 3:00

Defence and Security Procurement 5th

When Available 1:00 – 3:00

One-on-One Supplier Meetings Upon Request Based on Availability

OSME Weekly Wednesday

Seminars/Webinars

Page 57: Doing Business with the Government of Canada...chance at doing business with us. • Federal laws and regulations as well as Treasury Board of Canada policies guide the Government

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Buyandsell.gc.ca National Infoline: 1-800-811-1148

Atlantic Region – Halifax

Telephone: 902-426-5677

Facsimile: 902-426-7969

[email protected]

Ontario Region – Toronto

Telephone: 416-512-5577

Toll free: 1-800-668-5378

Facsimile: 416-512-5200

[email protected]

www.pwgsc.gc.ca/ontario/osme

Québec Region – Montréal

Telephone: 514-496-3525

Facsimile: 514-496-5891

[email protected]

National Capital Region – Gatineau

Telephone: 819-953-7878

Facsimile: 819-956-6123

[email protected]

Western Region – Edmonton

Telephone: 780-497-3601

Toll free: 1-855-281-6763

Facsimile: 780-497-3506

[email protected]

Pacific Region – Vancouver

Toll free: 1-866-602

Facsimile: 604-775-7395-0403

[email protected]

OSME Contact Information