Pat Neff6801 DREAM DUST DR., N. Richland Hills, TX 76180

817-372-1696 PatIraNeff@gmail.com

Career Summary

Human Resource Professional with over 10 years of human resources experience including recruitment and retention, labor relations and benefit administration. Proven experience as a liaison in collaborating with all department heads, in the resolution of Human Resource related issues. Exceptional demonstration of behavior consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers. A leader in creating and implementing best practices.

Experience

AutoNation, Inc. | 17855 N. Dallas Pkwy, Dallas, TX 75287Human Resource Specialist July 2005 – June 2015

Serves as the liaison with other departments, dealerships, Region and/or Corporate in the resolution of Human Resource related issues

Answers Human Resource policy questions in assigned dealerships Conducts annual benefit enrollment and 401(k) meetings for assigned dealerships Assists hiring managers in the recruitment and selection of qualified candidates

for open positions at assigned dealerships Monitors all pre-employment testing and assessments for new hires and

additional requirements for position changes Completes all new hire documentation in compliance with company standards

and government regulations and conducts new hire orientation Coordinates completion of Personnel Action Forms documentation as necessary

and based on approval requirements Monitors the status of associates on leaves of absence, including workers

compensation, and facilitate their return to work Ensure the proactive identification and resolution of Associate relations issues—

Ensures the timely, accurate distribution of Associate-related communications Meets with department managers at all assigned dealerships regarding turnover

and open positions Ensures dealership level compliance with company Human Resource processes,

procedures and approval requirements Follows up on performance improvement plans and works on any compliance

issues Investigates, reports and resolves associate complaints and issues Coordinates and monitors Associate training and may conduct training in selected

areas Serves as a resource for the implementation of all corporate/region sponsored

Human Resource initiatives

Pat Neff

AutoNation, Inc. | 17855 N. Dallas Pkwy, Dallas, TX 75287Human Resource/Payroll Specialist/Asst. Office Manager/Title Manager May 1996 – March 2005

Develops controls necessary for the proper conduct of the business, maintains accurate records, and establishes and maintains the data processing capabilities to accomplish the dealership’s objectives. At which time the data processing has fully transitioned to the Shared Service Center, the position will serve as a primary source of contact between the store(s) and the SSC, for deals that have been submitted.

Prepares legal transfer documents for the Department of Motor Vehicles and verifies and makes payoffs on vehicle trade-ins.

Assisting in coordinating and supporting all activities involved in processing payroll for the dealership.

The Accounting Associate is responsible for recording various general ledger journal entries and preparing reports for dealership.

Facilitate a Quality Control and Review in part by alerting F&I Director when deal cannot proceed to SSC by returning deal to F&I Department for resolution.

Checks deal paperwork for accuracy after F&I Manager has signed off on the deal and prior to the deal leaving the store for the Shared Service Center (SSC).

United Parcel Service| Dallas, TXLoss Prevention-High Risk Auditor September 1996 – November 2000

Audit high risk and high valued packages to ensure they were delivered to proper destinations and locations in a timely and safe fashion.

Qualities/ Skills Proficient in Word/Excel/PowerPoint/OneNote, HRIS—iCIMS, ADP Excellent Communication skills both verbal and written Strong ability to perform in a fast paced/flexible environment Organized, Strong customer Service skills, Professional demeanor with high

energy and excellent work ethic

GoalsActively pursuing PHR/SPHRActively pursuing Bachelor’s Degree in Business/Human Resources

Education

Collin College, Plano, TX, Expected graduation May 2019

Dallas Community Colleges

Burton Adventist Academy, High School Degree 1987