cv_jaydee marie lozano-2014
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Jaydee Marie B. Lozano5092 Resurreccion St. San Antonio Valley 5, Sucat • Parañaque City 1715 • (02) 409 1396 • (63) 905 380 2327
EDUCATIONUniversity of Santo TomasBachelor of Science in Business Administration Major in Business EconomicsJune 2007 – March 2011
PROFESSIONAL EXPERIENCE
HYUNDAI ASIA RESOURCES, INC.Quality Assurance and Process Enhancement DivisonPlanning and Administrative Assistant – After Sales DepartmentApril 2011 – July 2013
ADMINISTRATIVE FUNCTIONS Addresses the requests / inquiries of department managers/ division head in a timely manner Provides administrative assistance to the Senior AVP and other company officers as required or as requested
including word processing, transcription, information research, filing, taking and directing telephone messages Drafts memos, financial and other reports as appropriate Makes arrangements and assists with executive management meetings and conferences Schedules and performs word processing and spreadsheet activities; formats, revises and prints out final copies of
complex documents for other employees Trains on-the-job trainees and assists with questions or problems related to Service operations Responsible for developing, implementing and updating office policies and procedures including scheduling
appointments, processing mail, answering phones and ordering supplies Coordinates all travel arrangements for the department; researches and makes flight, hotel and rental car
reservations in accordance with company policies and to obtain the most economical and efficient travel Creates travel itinerary and schedules in accordance with authorized travel requests Performs other administrative or office duties or projects as required or as assigned Ensures proper documentation of reports and correspondences Acts as first line of inquiry receiving concerns addressed to the Senior AVP Liaises with other department regarding issues within the company
AFTER SALES MARKETING INITIATIVES Assists in the conceptualization of company-initiated activities Administers the needed collateral during Marketing promos / activities Processes promo rebates given to dealers Creates the After Sales Marketing report for the Department manager Assists in off-site programs like test drives, Marketing activities Participates in company-initiated projects like summer motorist roadside assistance Provides research on the process improvement measures for Marketing activities Have been exposed to numerous operation field works Provides assistance to Marketing Department in overseeing operations in various regional dealerships Supervises the dealers in off-site events (mall displays)
REPORT GENERATION Maintains spread sheet reports for the Marketing activities results to be submitted to the company headquarters in
Korea Utilizes the data gathered / reports generated to establish recommendations to improve the operations process Provides analysis on dealer After Sales department data and establish trends and use these as basis to make operation
strategies and recommendations Updates the Monthly Performance Reports of dealers
Curriculum Vitae of Jaydee Marie B. Lozano Page 1
Collates all departmental reports for submission to the Dealer Development Division of the company
CLIENT / STAKEHOLDER RELATIONS Provides regular updates to stakeholders Coordinates with internal customers in terms of business needs, resolutions, action items, client staff concerns Performs other initiatives that can further solidify stakeholder relationship Ensures the implementation of cost-effective measures to fill existing requirements Represents the company in various external activities
TRAININGS & SEMINARS ATTENDED:April 24-25, 2013 PAS National Convention 2013
Ballroom B, Dusit Thani Manila
Aug 22-24, 2012 Guthrie Jensen Powerful Presentation CourseBonifacio Technology Center, Taguig
July 24-26, 2012 Guthrie Jensen Business Communication CourseBonifacio Technology Center, Taguig
April 24-25, 2012 PAS National Convention 2012Mindanao Ballroom, Sofitel Phil. Plaza ManilaCCP Complex, Roxas Blvd., Pasay City
September 23, 2011 Product Knowledge Training/SeminarSta.Fe Training Room KPMG Center,Ayala Avenue, Makati City
July 20-22, 2011 The 7 Habits of Highly Effective People (Signature Program)Luxureville, Multinational Village, Parañaque CityFacilitator:Raymond Ciriaco
April 14, 2011 Image Plus WorkshopHyundai Asia Resources Inc.Delivered by May K Learning Center Incorporated
SUMMARY OF SKILLS: Familiarity with human resource areas specifically, recruitment and sourcing / marketing Able to work in a fast-moving, dynamic working environment/industry Demonstrated multi-tasking capability Demonstrated leadership skills with ability to influence and persuade senior management Excellent interpersonal relationship skills with employees at all levels – management and rank-and-file Excellent quantitative and analytical skills with strong attention to detail Excellent verbal, written communication and presentation skills Strong planning, organizational and coordination skills General working knowledge of various software applications such as Microsoft Word, PowerPoint and Excel Ability to process a high volume of detailed work in a short time frame Solid analytical decision-making skills Great people skills
CHARACTER REFENCES
Can be furnished upon request
Curriculum Vitae of Jaydee Marie B. Lozano Page 2