doc master 3.0 user manual - citrix ready marketplace web viewpolaris office for citrix is a mobile...
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POLARIS Office for CitrixLicense policy
Contact point of this documentInfraware
http://www.infraware.co.kr / ent_ [email protected] Bando B/D 2,3,4,8F, 48-1 Banpo-dong, Seocho-gu, Seoul
COPYRIGHT © 1997-2014 INFRAWARE ALL RIGHTS RESERVED
1. What is POLARIS Office for CitrixPOLARIS Office for Citrix is a Mobile Office application that allows Citrix users to view/edit Microsoft Office (Word, Excel and PowerPoint) documents on Smartphone and Tablet. Users can view/edit text files and view .pdf and .hwp files as well. POLARIS Office for Citrix enable Citrix enterprise customers to centralize IT configuration, management, security and control with Citrix MDX technologies
2. How Citrix enterprise customers and channels can evaluate the applicationCitrix enterprise customers and channels can obtain the license key for the test purpose in the following way.1) Download POLARIS Office for Citrix app from Citrix worx gallery.2) Mail to Infraware ([email protected]) with some brief information including company introduction ,
estimated purchasing volume and request the license key3) Infraware will release test license key.
3. How to activate the applicationInput 10 digit license key into the main display as below.
4. How to purchase the commercial license.Once the test is completed and decide to purchase the commercial license key, the customers need to contact with Infraware again([email protected]). Terms and condition is flexible according to the purchasing volume.
5. How to activate the commercial version applicationSame process with #3.
6. What is the price modelThere are subscription(Annual) price and perpetual price.
7. What is the customer support policy1) Perpetual license ; Bug fix, new device and new OS support will be at free in one year. Require a new contract for the new office version. If there is a customizing demand, the cost will be charged to purchaser. 2) Subscription license : Bug fix, new device and new OS support, New office version will be at free during the contract validation period. If there is a customizing demand, the cost will be charged to purchaser.
8. Regarding the license key 1) Android : POLARIS Office license server will read the device serial number once the license is activated. Even though the customers delete the application from the device, the license key can be used. 2) iOS : POLARIS Office license server will read the unique device value but this value will be changed whenever the customers delete the application from the device. Accordingly, the previous license key can’t be used any more and they need a new license key in this case. Both Android and iOS : If customers changed their devices, the current license key is not available. In this case, IT managers need to ask a new license key to Infraware team but they should provide the Infraware team with the detail information regarding the changes of devices.