do less with less transforming crisis to opportunity
DESCRIPTION
TrainingIndustry webinar by VMG - we help you create a results-driven business. We’ll help you deconstruct sacred cows, identify inflated costs and draw on both traditional and innovative tools to streamline training production and distribution - from Deming-esque operational improvements, to innovative learning models and technologies, such as cloud computing and social media. Transform bloated business as usual into a lean, productive organization. https://www1.gotomeeting.com/register/567463000TRANSCRIPT
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Presented by:
• Glenn Oclassen, Jr.• Jon Lloyd
Sept. 23, 2009
#doless
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Introductions
Glenn Oclassen, Jr., CEO, VMGIndustry Experience
•Director, Education Partner Programs, Salesforce.com•Director, North America Channel Readiness, Autodesk•VP, Corporate Development, GeneEd•Senior Director, Business Development, Headlight.com
Jon Lloyd, SVP Client Services, VMGIndustry Experience
•Director, Global Education, Websense•Director, Partner Readiness, Adobe•Director, Customer Educ & Enablement Services, Macromedia•Director, Education Services, eHelp
2©2009 VelocityMG
#doless
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Tectonic shifts in our industry
Budget rationalization
Social Media
User-generated content
Cloud/SaaS computing
Learning Technology
as commodity
3©2009 VelocityMG
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By doing less with less
Examine… Cull… Refine… Innovate… Scale5©2009 VelocityMG
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How do I do less with less?
Business: Determine your actual purpose…
Content: Time to cull the herd…
Technology: Don’t use a sledgehammer to pound in a nail…
Obsolescence cycles: Plan to take out the garbage…
Standardize everything: ID in the templates, not the content…
6©2009 VelocityMG
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Purpose to Plan
Defined Purpose
Business Model
Goal Results
Data
Business Plan
7©2009 VelocityMG
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Content: it’s time to cull the herd
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Simplify your technology
•Multiple LMS products•LCMS & content dev environments•Multiple content dev tools & methods•A room full of servers
•Standard content dev tools/templates•Standard delivery & tracking•Reporting integrations•Cloud/SaaS learning technology•Reporting tools
Complex processes required to serve technology
Simplified technology to servesimplified processes
9©2009 VelocityMG
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Plan to take out the garbage
•Know what is obsolete and when•Within courses•Across the curricula
•Map your content dev cycles to your product cycles•Regularly cull the obsolete content•Do not over-engineer any one course•Use reusable content templates for everything
•Build ID into the templates•Build all content as components
Account for obsolescence in everything that you do
10©2009 VelocityMG
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Standardize everything you do
Standardization requires• No ‘homebrew’ development models• Reusable templates, methods, processes, and media• Just-in-time assembly rather than finish carpentry• Standardized goal setting, scoping, design, dev, and delivery• Vigilance on scope creep- hold everyone accountable• Fixed bid for outsourced projects
Standardization delivers•Speed•Scale•Simplicity•Disposability•Re-use and re-purpose
11©2009 VelocityMG
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Equation: doing less with less
Net Annual Scope = (defined purpose – content/training outside of purpose)
Social Learning = (user-generated content + knowledge communities)
Net annual Scope (purpose - stuff outside of purpose)
Extraneous development & delivery technology
Simplified/standardized processes, tools & templates
Planned obsolescence cycles
Social Learning
Smart outsourcing for the remainder
Doing Less with Less 12©2009 VelocityMG
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Social learning is more than cool
Social Learning = user-generated content + knowledge communities
(a derivative of social media, applied to a learning or user community)
Social Learning helps your organization•Cut development costs•Leverage informal networks•Aggregate existing content and resources•Identify SME’s and champions•Source gap content and tools•Deliver a complete learning environment
13©2009 VelocityMG
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Users generate a lot of content
User generated
content to fill the gaps
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Make knowledge a destination
Knowledge Communities
Categorized resources
User-generated content & cloud tags
Social media
interaction
15©2009 VelocityMG
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“Smartsourcing” for the core
Content and Tech resourcing
User SME cloud + learning outsourcing
Partnerships
- shared risk and/or
revenue
Business analysis
16©2009 VelocityMG
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How does Smartsourcing work?
Budget requirements
Smartsourcing business analysis
Eliminate what I don’t need
Do what is left for less
(fixed bid)
Learning Outsourcing requirements
analysis
Do what I do now for less
Smartsourcing requires standardization, tight project scope, and a willingness to think about your business
17©2009 VelocityMG
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Less with less = more value
• Use budget constraints as the catalyst for innovation
• Eliminate what you don’t need
• Simplify and standardize
• Measure everything against your goals
• Social learning is cool, but it also can be leveraged
Run your organization like a business (because it is…)
18©2009 VelocityMG
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Thank You! Questions?
To learn more: www.velocitymg.com
VMG blogs: http://velocitymg.com/category/explorations/
[email protected] [email protected]
19©2009 VelocityMG