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DJICAREREFRESH

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DJICareRefreshisacomprehensiveandreliableserviceplanthatofferstworeplacementunitsinoneyear,allowingyoutoenjoyyourDJIproductwithgreaterpeaceofmindwhereveryougo.

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DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

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OSMOACTION MAVIC2 MAVICAIR SPARK

MAVICPROPLATINUM MAVICPRO PHANTOM4PRO PHANTOM4ADVANCED

ZENMUSEX4S ZENMUSEX5S ZENMUSEX7INSPIRE2

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

OSMOPOCKET(Europe)

DJICareRefreshcanbeboundtoyourDJIproductwhenitmeetsoneofthefollowingcriteria:

·Brandnewandun-activatedproduct; ·Aircraftorgimbalactivatedwithinthelast48hours;

·Handhelddeviceactivatedwithinthelast30days;

·RepairedinanofficialDJIServiceCenter(within72hoursofreceivingemailinvitation);

·Aircraftapprovedviavideoverification.

*AvailableforAboveProducts.

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DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

usererror | SignalInterference | Collision | WaterDamage | DropDamage

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AccidentOccurs OnlineRepairRequest SendtoDJIRepairCenter PayReplacementFee FreeShipping

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

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DJICareRefreshisaserviceplanthatprovidesyouwithpeaceofmind,coveringdamagetoyourDJIproduct.DJICareRefreshisvalidfor12monthsandoffersuptotwofullreplacementsat

additionalchargeifaccidentaldamageoccurstoyourproductduringnormaluse.Eachtimeyourequestareplacement,you’llreceiveareplacementunitthatisneworequivalenttonewin

performanceandreliability.

TheDJICareRefreshwarrantyplanisseparatelyavailablefortheInspire2,ZenmuseX4S,ZenmuseX5SandZenmuseX7camera.Ifmorethanonecameraispurchased,DJICareRefreshcanbe

purchasedforeachone.

IfyouwanttopurchaseDJICareRefreshforyourMavic2,youcanpurchaseitinanyavailablestorealongwithyourMavic2,orbuyitonlineviatheDJIOnlineStorebyselectingServices,andthen

choosingDJICareRefresh(Mavic2).

TherearethreewaystoactivateDJICareRefreshandbindittoyouraircraftandgimbal:

1.VisittheDJICareRefreshsitedirectly,theninputtheactivationcodeandtheaircraft’sserialnumbertobindittoyourserviceplan.

2.VisittheDJIOnlineStore,andafterpurchasingDJICareRefresh(Mavic2),inputtheserialnumberoftheaircrafttobindittoyourDJICareRefreshplan.

3.VisittheDJISupportpageandinputyouractivationcodeandaircraftserialnumbertobindittoDJICareRefresh.

Tousethereplacementservice,visittheDJIofficialwebsite,gotoSupport,selectRepairServices,andthenselectOnlineRepairRequest.

Youwillbeaskedtodescribetheproduct’sissueandprovideyourinformation.TheDJIRepairCenterwillassessyourproduct,andsendyouaquotationonceadamageassessmentiscomplete.

IfyouselecttheExpressoption,therewillnotbeanassessmentofdamageresponsibility,andthereplacementwillbesenttoyoufasterthanunderusualcircumstances.

Aftertheapplicationiscomplete,pleasesendyouraircraftandthecorrespondinggimbaltoaDJIRepairCenteraccordingtotheregisteredinformation.Theserialnumberofthereplacedproductwill

beupdatedautomatically,whichwillnotaffectfollow-upservices.

1 WhatisDJICareRefresh? ć

2 HowdoIpurchaseDJICareRefreshformyInspire2? ć

3 HowdoIpurchaseanduseDJICareRefreshfortheMavic2? ć

4 CanIpurchaseDJICareRefreshforanewunactivatedcameraifmyInspire2hasbeenactivatedformorethan48hours? ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

DJICareRefreshcanbepurchasedforanycamerathathasnotbeenactivatedorhasbeenactivatedforlessthan48hours.TheperiodofvalidityforeachDJICareRefreshwarrantyplanissubjectto

thedatestatedintheserviceagreementyouwillreceiveviaemailafteryourpurchase.

OsmoAction:cameraandbattery.

MavicseriesandSpark:Aircraft,boundgimbalandcamera,batteryandpropellers.

Phantom4Proseries,Phantom4AdvancedandPhantom3SE:Aircraft,gimbal,camera,andpropellers.

Inspire2:Aircraftandpropellers.

ZenmuseX4S,ZenmuseX5SandZenmuseX7:Gimbalandcamera(includinglens).

Aftermakingareplacementrequest,sendthepartneedingreplacementtoDJI.

Aproductwarrantyisaguaranteeofrepairserviceprovidedbyamanufacturerifanyproductdefectsarefound.DJICareRefreshprovidesreplacementserviceifdamageresultingfromaccidental

damageoccurstotheaircraft,propellers,orbatteryduringnormaluse.YoucanstillenjoyDJI’sstandardproductwarrantywithoutbuyingDJICareRefresh,butDJICareRefreshcangreatlyreduce

servicecosts.Furthermore,iftherepaircostsarecoveredbythestandardproductwarranty,theremainingReplacementbalanceonyourDJICareRefreshwillnotbeaffected.

Yes,ifyourDJICareRefreshhasnotyetexpired,andthereisatleastoneproductreplacementleft,thenyoucanpurchaseDJICareRefresh+whichextendsyourcoverageforonemoreyearaswellas

prolongingyourproduct’swarrantyandprovidesonemorereplacementservice.

DJICareRefreshisboundtotheproduct’sS/N.Ifyouwanttoreplaceyourproduct,contactDJISupportviaphone,email,orlivechat.ThensendyourproducttoadesignatedDJIrepaircenterunder

theinstructionofDJISupportstaff.Ourrepairstaffwillconductdamageassessmentandsendyouaninvoice.Afterreceivingtheinvoice,youcaneitherchoosetorepairyourproductorreplacethe

aircraftunderDJICareRefresh.YouwillreceiveaunitthatisneworequivalenttonewinperformanceandreliabilityafterpayingtheservicechargespecifiedinyourDJICareRefreshService

Agreement.Thereplacement’sS/NwillbeautomaticallyboundtoyourDJICareRefreshplan.

5 WhichpartscanbereplacedunderDJICareRefresh? ć

6 What’sthedifferencebetweenDJICareRefreshandaDJIproductwarranty?WillaDJIproductwarrantybeinvalidwithoutpurchasingDJICareRefresh? ć

7 CanIextendmyDJICareRefresh? ć

8 HowdoIreplacemyaircraftunderDJICareRefresh? ć

9 IhavepurchasedDJICareRefresh,doIneedtobindittomyproduct? ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

Ifyouhavepurchasedaproductandselect"DJICareRefresh"withyourorderonDJIStore,youdon’tneedtobindtheservicewithitagain.

Ifyoupurchase"DJICareRefresh"separatelyonDJIStore,youneedenteryourSNofproductaccordingtothepromptpage.

Ifyoupurchase"DJICareRefresh"activationcard,youneedenteryouractivationcodeandSNofproductthroughhttp://store.dji.com/active-caretoactivateyourDJICareRefresh.

FortheMavicseriesandSpark,theaircraftS/Ncanbefoundinsidethebatterycompartment.YoushouldonlyentertheaircraftS/NwhenyoupurchaseDJICareRefresh.

FortheMavic2,thegimbal’sserialnumbercanbefoundonthegimbalaxis.

FortheInspire2,theaircraft‘sserialnumbercanbefoundonthetailoftheaircraft.

TheZenmuseX4S,X5SandX7,gimbal’sserialnumbercanbefoundonthegimbal.

ThePhantom4ProseriesandPhantom4Advanced,theaircraft‘sserialnumbercanbefoundinsidethebatterycompartment.Youshouldonlyentertheaircraft’sserialnumberwhenyoupurchase

DJICareRefresh.

ForthePhantom3SE,theaircraft’sserialnumbercanbefoundonthebottomoftheaircraft,andthegimbal’sserialnumbercanbefoundonthegimbalboard.

10 WherecanIfindtheaircraftS/NandgimbalS/N? ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

DamageoccurringaftertheproducthascomeintocontactwithwateriscoveredbytheDJICareRefresh.ProductthatsufferswaterdamagecanbereplacedunderDJICareRefresh.

11 Myaircraftcrashedintowater.WillreplacementbecoveredunderDJICareRefresh? ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

No,atthemoment,DJICareRefreshonlyworkswithinonecoverageregion.DJICareRefreshandthecorrespondingproductmustbepurchasedfromthesamecountryorregion.

Atthemoment,DJICareRefreshisonlyavailabletocustomersfromtheU.S.,Canada,EUcountries,Switzerland,Norway,theUK,Australia,Japan,HongKong,Taiwan,andMainlandChina.Youcan

checkwhetherDJICareRefreshisavailableinyourcountryontheDJIStore.

TelephonesupportiscurrentlyonlyavailableintheU.S.,Canada,EUcountries,theUK,HongKong,TaiwanandMainlandChina.

12 DoesDJICareRefreshsupportinternationalcoverage? ć

13 WhereisDJICareRefreshavailable? ć

14 Inwhichregionsistelephonesupportavailable? ć

Home /  Support /  DJICAREREFRESH /  TermsOfService

ThankyouforchoosingDJICareRefresh.BypurchasingDJICareRefresh,youacknowledgethatyouhaveread,understood,andagreedtotheseterms.DJICareRefreshiscreatedbySZDJITechnologyCo.,Ltd.(hereinafter"we"or"DJI")togiveyoupeaceofmind.DJIagreestoprovidereplacementproductsforanadditionalfeeifdamageoccursaccidentallyundernormalusetoacoveredaircraft,gimbalandcamerawithintheperiodofvalidity.DJIhasarelationshipwithaninsurancecompanythatcoversthecostoftheseprograms.

Forasmalladditionalcharge,DJICareRefreshoffersuptotworeplacementunitswithinoneyear.Eachtimeyourequestareplacement,you’llreceiveareplacementunitthatisneworequivalentto

newinperformanceandreliability.

DJICareRefreshandthecorrespondingproductmustbepurchasedfromthesamecountryorregion.DJICareRefreshonlysupportsaircraftpurchasedfromofficialorauthorizedchannels,andits

benefitsareonlyeligibleintheregionwhereitwaspurchased.

DJIwillcovershippingfeesonlyinthecountryorregionwhereDJICareRefreshwaspurchased.Otherwise,thecustomerwillbearresponsibilityanyshippingandcustomsfeescausedbysendingthe

.Coverage ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

productfromanotherregion.DJIhastherighttorefuseserviceinthiscircumstance.

ForMavic2,thecoveredgimbalunderDJICareRefreshisonlyforthegimbalwithitsserialnumberboundtotheaircraft.IfthegimbalwasreplacedinDJI’sofficialrepaircenter(DJI’sofficialrepair

centermentionedinthisAgreementreferstoDJI’srepaircenters,officialrecommendedrepaircenters,andauthorizedrepaircenters),thecoveragestatedintheagreementwillbeupdated

automaticallyandthereplacedgimbalwillbecoveredbyDJICareRefresh.Theothergimbalthatisremovedfromtheaircraftwillnotbecovered.

FortheOsmoPocket,thegimbalcanbereplaced.

FortheOsmoAction,thecameraandbatterycanbereplaced.

FortheMavicseriesandSpark,theaircraft,gimbal,camera,batteryandpropellerscanbereplaced.

ForthePhantom4Proseries,Phantom4Advanced,andPhantom3SE,theaircraft,gimbal,camera,andpropellerscanbereplaced.

FortheInspire2,theaircraftandpropellerscanbereplaced.

FortheZenmuseX4S,X5SandX7,thegimbalandcamera(includinglens)canbereplaced.

DJICareRefreshdoesnotcoverthefollowing:

1.Lostorpartiallylostaircraft,gimbaloraccessories.

2.Stolen,forgotten,orabandonedproduct.

3.Damagecausedbyflightunderunsuitableconditions.

4.Remotecontroller,batteryofInspire2,Phantom4ProseriesandPhantom4Advanced,andmodificationaccessories.

5.Deliberatelosses.

6.Abrasionsandshelldamagethatdonotaffecttheperformanceoftheproduct.

7.Directorindirectlossescausedbyforcemajeure.

8.Replacementrequestsfordamageincurredoutsidetheperiodofvalidity.

9.Extrafeesresultingfromtechnicalenhancementsorperformanceimprovements.

10.Damageresultingfrommodificationsthatarenotinaccordancewithmanualrecommendations,ortheuseofincompatiblebatteriesandcharger.

11.Damageresultingfromtheuseofthirdpartyaccessories,batteriesorsoftware.

12.Agimbalthatisrepairedorreplacedinanon-officialrepaircenter.

13.AgimbalthatisremovedfromtheaircraftandreplacedbyanotheroneinDJI’sofficialrepaircenter.

DJICareRefreshincludestworeplacements.Ifyouclaimforreplacementofyourproducttwice,DJIshallbeconsideredtohavefullyexecutedtheDJICareRefreshservice.TheDJICareRefreshservice

willthenbeterminated.

Afterreplacement,theoriginalproductbecomesDJI’spropertyandthereplacementproductisyourproperty,withcoverageeffectivefortheremainingperiodofthePlan.

.Exclusions ć

.ReplacementService ć

.PeriodofValidityofDJICareRefresh ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

DJICareRefreshisvalidfor12months.IfyoupurchaseaproductwithDJICareRefreshontheofficialDJIwebsite,itshalltakeeffectontheseconddayafterthedateofshipment.IfyoubuyDJICare

RefreshseparatelyontheofficialDJIwebsiteorviaotherchannels,itshallbeeffectivefromthedateontheserviceagreement.

1.IfdamagetoyourDJIproductoccursandyouarewithinDJICareRefreshcoverage,contactDJISupportviahttp://www.dji.com/support,TELandONLINESUPPORTarepreferred.

2.Sendyourproduct(includingtheaircraft,gimbal,propellersandbattery)basedontheDJICareRefreshwarrantyplanyouhavepurchasedtoaDJIdesignatedrepaircenterundertheinstructionof

DJISupport.

IfyoupurchaseDJICareRefresh(Inspire2),sendtheaircraftandpropellers.

IfyoupurchaseDJICareRefresh(X4S/X5S/X7),sendX4S/X5S/X7gimbal(includinglens).

IfyoupurchaseDJICareRefresh(Phantom4Proseries,Phantom4AdvancedandPhantom3SE),sendtheaircraft,gimbal,camera,andpropellers.

IfyoupurchaseDJICareRefresh(MavicseriesandSpark),sendtheaircraft,gimbal,cameraandpropellers.Inordertoshortenlogisticstime,pleasedonotsendbackthebatteryifitworkswell.

Ifyoudonotsendtherequiredpart(s),DJImayrequireyoutosendit(them)againordeclineyourreplacementrequest.

3.DONOTreturntheremotecontroller.Youwillberequiredtoundertakeanyfeesincurredfromreturningtheremotecontroller.

4.ForMavic2,ifyourgimbalisreplacedinDJI’sofficialrepaircenter,pleasesendtheaircraftandreplacedgimbalback.Ifwronggimbaland/oradditionalgimbalissentback,thegenertaedfeeswill

becoveredbythecustomersthemselves.

5.DJICareRefreshprovidesuptotworeplacementsforyourdrone.Foreachreplacementservice,DJICareRefreshfortheMavicseriesandSparkcoversonlyonebatteryreplacement.

Pleasedonotsendadditionalbatteriesoraccessories.Otherwise,thecustomerwillberesponsibleforanyrelatedshippingandhandlingfees.

6.IfdamagetoyouraircraftoccursandyouarewithinDJICareRefresh’scoverage,youwillreceiveaquotationaboutrepairfees.Youcanchoosetopayforrepairorreplaceyouraircraft.For

replacementservices,anadditionalfeewillbecharged.Afterthepaymentisconfirmed,DJIwillsendthereplacementtoyou.

DJICareRefreshwillbeterminatedwithoutnoticeinthefollowingsituations:

1.Theservicehasexpired.

2.Theaircraftorthegimbalhasbeenrepairedinanon-officialdesignatedrepaircenter.

3.DJICareRefreshincludestworeplacements.Ifyouclaimforreplacementofyourproducttwice,DJIshallbeconsideredtohavefullyexecutedtheDJICareRefreshservice.TheDJICareRefresh

servicewillthenbeterminated.

4.IfthecustomerisfoundtohavebrokenaDJICareRefreshcoveredproductonpurpose,theservicewillbeterminatedautomatically,andDJIwillnotofferarefund.Ifacustomerisfoundtobe

causingaccidentsforfinancialgain,DJIreservestherighttotakelegalaction.

Therearenohiddenchargesforthereplacementservice.AfteryouchooseDJICareRefresh,youwillreceiveprioritizedservice.ThecostoftwowaypostageforcustomerswithinDJICareRefresh

serviceareaswillbecoveredbyDJI.Inotherareas,thesecostsandanyassociatedcustomer’sdutiesareatthecustomer'sexpense.Inallareasthecustomfeesareatthecustomer'sexpense.Each

.ReplacementProcess ć

.TerminationofDJICareRefresh ć

.ReplacementFee ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

timethereplacementserviceisrequested,subjecttoyourpurchaseregion.

InNAregion(US&Canada):

ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeis$29,thesecondtimereplacementfeeis$39.

ForDJICareRefresh(Spark),thefirsttimereplacementfeeis$49,thesecondtimereplacementfeeis$69.

ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeis$119,thesecondtimereplacementfeeis$139.

ForDJICareRefresh(MavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeis$79,thesecondtimereplacementfeeis$129.

ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeis$89,thesecondtimereplacementfeeis$139.

ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeis$69,thesecondtimereplacementfeeis$99.

ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeis$209,thesecondtimereplacementfeeis$329.

ForDJICareRefresh(X4S),thefirsttimereplacementfeeis$49,thesecondtimereplacementfeeis$69.

ForDJICareRefresh(X5S),thefirsttimereplacementfeeis$149,thesecondtimereplacementfeeis$219.

ForDJICareRefresh(X7),thefirsttimereplacementfeeis$379,thesecondtimereplacementfeeis$529.

ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeis$99,thesecondtimereplacementfeeis$149.

ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeis$99,thesecondtimereplacementfeeis$139.

ForDJICareRefresh(Phantom3SE),thefirsttimereplacementfeeis$69,thesecondtimereplacementfeeis$79.

IntheEUregion(27countries),SwitzerlandandNorway:

ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeis€29,thesecondtimereplacementfeeis€39.

ForDJICareRefresh(OsmoPocket),thefirsttimereplacementfeeis€29,thesecondtimereplacementfeeis€39.

ForDJICareRefresh(Spark),thefirsttimereplacementfeeis€49,thesecondtimereplacementfeeis€69.

ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeis€119,thesecondtimereplacementfeeis€139.

ForDJICareRefresh(MavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeis€99,thesecondtimereplacementfeeis€139.

ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeis€109,thesecondtimereplacementfeeis€169.

ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeis€89,thesecondtimereplacementfeeis€119.

ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeis€239,thesecondtimereplacementfeeis€379.

ForDJICareRefresh(X4S),thefirsttimereplacementfeeis€59,thesecondtimereplacementfeeis€89.

ForDJICareRefresh(X5S),thefirsttimereplacementfeeis€179,thesecondtimereplacementfeeis€269.

ForDJICareRefresh(X7),thefirsttimereplacementfeeis€469,thesecondtimereplacementfeeis€569.

ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeis€139,thesecondtimereplacementfeeis€209.

ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeis€129,thesecondtimereplacementfeeis€189.

ForDJICareRefresh(Phantom3SE),thefirsttimereplacementfeeis€89,thesecondtimereplacementfeeis€99.

IntheUK:

ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeis 29,thesecondtimereplacementfeeis 39.

ForDJICareRefresh(OsmoPocket),thefirsttimereplacementfeeis 29,thesecondtimereplacementfeeis 39.

ForDJICareRefresh(Spark),thefirsttimereplacementfeeis 49,thesecondtimereplacementfeeis 69.

ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeis 99,thesecondtimereplacementfeeis 109.

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE

ForDJICareRefresh(MavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeis 79,thesecondtimereplacementfeeis 129.

ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeis 99,thesecondtimereplacementfeeis 159.

ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeis 79,thesecondtimereplacementfeeis 109.

ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeis 219,thesecondtimereplacementfeeis 339.

ForDJICareRefresh(X4S),thefirsttimereplacementfeeis 49,thesecondtimereplacementfeeis 79.

ForDJICareRefresh(X5S),thefirsttimereplacementfeeis 159,thesecondtimereplacementfeeis 239.

ForDJICareRefresh(X7),thefirsttimereplacementfeeis 399,thesecondtimereplacementfeeis 519.

ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeis 129,thesecondtimereplacementfeeis 189.

ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeis 119,thesecondtimereplacementfeeis 179.

ForDJICareRefresh(Phantom3SE),thefirsttimereplacementfeeis 79,thesecondtimereplacementfeeis 89.

IntheAUregion:

ForDJICareRefresh(OsmoAction),thefirsttimereplacementfeeisAUD$49,thesecondtimereplacementfeeisAUD$59.

ForDJICareRefresh(Spark),thefirsttimereplacementfeeisAUD$79,thesecondtimereplacementfeeisAUD$99.

ForDJICareRefresh(Mavic2series),thefirsttimereplacementfeeisAUD$159,thesecondtimereplacementfeeisAUD$169.

ForDJICareRefreshMavicPro/MavicProAlpineWhite),thefirsttimereplacementfeeisAUD$139,thesecondtimereplacementfeeisAUD$199.

ForDJICareRefresh(MavicProPlatinum),thefirsttimereplacementfeeisAUD$159,thesecondtimereplacementfeeisAUD$229.

ForDJICareRefresh(MavicAir),thefirsttimereplacementfeeisAUD$129,thesecondtimereplacementfeeisAUD$169.

ForDJICareRefresh(Inspire2),thefirsttimereplacementfeeisAUD$369,thesecondtimereplacementfeeisAUD$579.

ForDJICareRefresh(X4S),thefirsttimereplacementfeeisAUD$79,thesecondtimereplacementfeeisAUD$119.

ForDJICareRefresh(X5S),thefirsttimereplacementfeeisAUD$269,thesecondtimereplacementfeeisAUD$399.

ForDJICareRefresh(X7),thefirsttimereplacementfeeisAUD$649,thesecondtimereplacementfeeisAUD$849.

ForDJICareRefresh(Phantom4Proseries),thefirsttimereplacementfeeisAUD$209,thesecondtimereplacementfeeisAUD$319.

ForDJICareRefresh(Phantom4Advanced),thefirsttimereplacementfeeisAUD189,thesecondtimereplacementfeeisAUD269.

1)DJICareRefreshcanbecancelleduponreturnoftheproductpurchased,accordingtoDJIrefundpolicies.

2)DJICareRefreshcannotbecancelledwithoutreturningtheproductpurchased.

3)DJICareRefreshcannotbetransferredafterpurchase.

YouagreetoprovideDJIwithyourpersonalinformation,includingbutnotlimitedtoyourname,emailaddress,address,phonenumber,faxnumberandidentitynumberforustoprovideyouwitha

betterservice.ByapplyingforDJICareRefresh,youacknowledgethatyouhaveread,understoodandagreedthePrivacyPolicyasshownathttp://www.dji.com/policy.

PleasedoNOTsendSDcardstoDJI.DJIshallnotberesponsibleforanydamageorlosstothedataorpersonalinformationstoredorsavedinyourproduct.

.ReturnandTransferofDJICareRefresh ć

.PersonalInformation ć

DJICAREREFRESH SUPPORTEDPRODUCT SCENARIOS SERVICEPROCESS FAQ TERMSOFSERVICE