Diversity Today- A Global World

Dr. Penny Wilkins

Week 8 Agenda

Check In

Review Unit 7- teams

Unit 8 Overview

Our Global World

Checking In!

How did Unit 4 Go?

How are you Feeling about the course?

Unit 7 Review: Why Groups Sometimes Fail:

Ineffective communication

Lack of effective chartering, visioning, and goal setting

Lack of clarity about roles

Inability to keep morale and momentum high

Decrease in productivity

Lack of trust

As a manager, what is your role in increasing the likelihood that your team will be successful?

Unit 7 Review: Different Types of Organizational Teams

• Transitional Teams - work groups composed of multinational members whose activities span multiple countries

• Virtual Teams - teams that are physically dispersed and communicate electronically more than face-to-face

• Traditional Work Groups - groups that have no managerial responsibilities

Unit 7 Review: Different Types of Organizational Teams, cont’d.

• Quality Circles - voluntary groups of people drawn from various production teams who make suggestions about quality

• Semiautonomous Work Groups - groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance

• Autonomous Work Groups - groups that control decisions about and execution of a complete range of tasks

• Self-Designing Teams - Teams with the responsibilities of autonomous work groups, plus control over hiring, firing, and deciding what tasks members perform

• Self-Managed Teams - Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors

Unit 7 Review: Different Types of Organizational Teams, cont’d.

Any questions ?

Week 8

Ethics, Social Responsibility, & Diversity

Readings

Discussion

Assignment

Unit Review

Remember, Unit Closes Tuesday Night!

Globalization

Become a Buzz Word

Impacts Multiple LevelsBig Business

Small Business

Individuals

What is Globalization?

How do you Define Globalization?

Globalization IS

Term Used to Describe: Increase in Connectedness & Dependance of Various Locations on each other.

Includes

Economics, Society and Culture, Politics, and even Technology.

Blocks to Globalization

Americans Tend to Parochialism.Any Ideas?

Parochialism

Robbins & Coulter (2005) describe this as when people….

do not recognize other ways of living and working (p.79).

Organizational Parochialism Problems

Organizations get ‘Stuck in the Mud’

Organizations Think ‘Our was is THE way’

Organizations become Reactionary

Organizations Fall Behind

Lower Level Parochialism Problems

Divisions

Departments

Managers

Individual WorkersExamples Anyone?

Other Views= Problems

Ethnocentric Attitude: A belief that 'my' country is the best and does things the best.

Polycentric Attitude: Managers in a host country know the best way to do thingsGeocentric: a world-oriented view using the best way to get things done (Robbins & Coulter, 2005, p.80).

What is best?

Global Business

Increased & Changed Competition

Changed the Workforce

More People Going Abroad

Marketing of Goods & Services

Technology Needs & Changes

Blurred Lines of Acceptable Ethics!

Global Business

HR IssuesInternational Training

Transfers to other Nations

Family Assistance

Diverse EmployeesHow to Get

How to Motivate

How to Train

Global Managers

Understand & Support Diversity

Understand Cultural Differences

Understand International Laws

Be Able to Nurture a Diverse Workforce

Uphold Strong Leadership

Provide Ongoing Support & Education

Going Global

What Kinds of Companies Go Global?

Global Business

International Companies: Do Business with One Other Country

Multinational Company: Do Business with Multiple Nations

Global Business= Two Main Areas

Exporter- one that send good to other countries.

Examples?

Importer-one that buys goods from outside countries.

Examples?

Why Go Global?

Why do Companies Go Global?

Why Global

Expand Sales= New Markets

Cut Costs = Cheaper Labor

Cheaper Land

Cheaper Resources.

Areas to Consider

Four Main Areas Economic Environment.

Political Environment.

Sociocultural Environment.

Technological Environment.

Economic Environment?

What Does It Include?

What are the ethical & social responsibility concerns?

Economic Environment

Different monetary exchange rates

Different levels of economic development

Different economic systems.

Political & Legal Environment

What Does It Include?

What are the ethical & social responsibility concerns?

Political & Legal Environment

Operate under various Constraints in different countries. Tariffs are one of the biggest constraints. (Taxes charged for Goods. Both the importing company and exporting company pay a tariff.) Sales Quotas on Certain Goods.Laws Differ

Written codes of Conduct BribesLiberal Approaches

Sociocultural Environment

This Includes?

What are the ethical & social responsibility concerns?

Sociocultural Environment

The way power is used

The way women and men are treated

The way some countries use team work and others individual work

Technological Environment

What Does This Include?

What are the ethical & social responsibility concerns?

Technological Environment

Technology Has Increased Communication.

Expectation for More

High Speed Required.

Some Countries Technologically Challenged others are Advanced.

Globalization

Feeds our Diverse Workplaces

Blurs Lines of Ethics & Social Responsibility

Promotes Growth, Change, Innovation….exciting!!