DIVERSITY INCLUSIONAT HILTON &

We are more than just a business

StatementOUR DIVERSITY & INCLUSION

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VISIONTo fill the earth with the light and warmth of hospitality - by delivering exceptional experiences - every hotel, every Guest, every time.

MISSIONTo be the most hospitable company in the world - by creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our Communities.

VALUESHOSPITALITYINTEGRITYLEADERSHIPTEAMWORKOWNERSHIPNOW

Conrad Hilton set out to “fill the earth with the light and warmth of hospitality.” Today, our instinct is the same: to look outward and create heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our Communities.

We are more than just a business.

Diversity is at the core of our Vision, Mission, and Values. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. Our global brands provide meeting places for people from all walks of life to connect, creating a welcoming environment for all.

Understanding our Team Members’ unique perspectives, along with those of our Guests, Owners, Suppliers, and Partners, is essential to driving our competitive performance. Our company will always strive to reflect the global communities where we live and work.

Accountability starts with our executive leadership. Our senior leaders demonstrate ongoing support and commitment to diversity and inclusion through a variety of channels:

• Our President and CEO Chris Nassetta chairs the Hilton Executive Inclusion Council (EIC). The EIC is comprised of the company’s most senior leaders and provides oversight of our diversity and inclusion programs and initiatives.

• A Quarterly Diversity Dashboard, including updates on key diversity metrics and progress related to our culture, talent and marketplace initiatives, is reviewed by EIC members.

• Our leaders are committed to our diversity and inclusion efforts, and we hold them accountable through Organizational Objectives that measure their performance against our diversity goals. We also monitor feedback directly provided by our Team Members on our leaders’ diversity focus.

• Through our Executive Committee (EC) Networking Program, Chris Nassetta and all EC members meet with emerging leaders who are diverse in background, functional area, geographic location and experience on a regular basis.

• Diversity initiatives, programs and metrics are reviewed annually with our Board of Directors, of which, 40% are female and 10% are Asian Pacific Islander.

• Our Team Member Resource Groups (TMRGs) are all sponsored by our most senior leaders.

DIVERSITY IS OUR FUTURE, IS PART OF OUR LEGACY, AND IS FUNDAMENTAL TO OUR

DIVERSITY & INCLUSION STARTS AT THE TOP

- Chris Nassetta President & Chief Executive Officer

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“ “

2010Established a global framework for Diversity and Inclusion under Culture, Talent & Marketplace initiatives

2011Created Hilton Executive Inclusion Council

Initiated Executive Committee Networking Program

Established Travel with Purpose – global corporate responsibility commitment

2013Appointed the first two women to theBoard of Directors

LaunchedMulticulturalMarketing AdvisoryBoard

Expanded TMRGs: • Virtual Abilities and Veterans TMRGs • Women’s TMRG in UK • TMRGs in Call Centers

Launched Operation: Opportunity, our veteran hiring intiative

2014Pledged commitment to women through Women’s Empowerment Principles

Achieved 100% on the Human Rights Campaign Corporate Equality Index for the first time

Awarded DiversityInc:• 25 Noteworthy Companies• Top 10 Companies for Veterans• Top 10 Companies for Supplier Diversity• Top 10 Companies for Employee Resource Groups

Pledged to ‘OpenDoors’ for OneMillion YoungPeople by 2019

2015Updated Global Employmentpolicies to reflect best practices in diversity & inclusion

Partnered with U.S. State Department in support of Global Equality Fund

Rolled out U.S. GED Assistanceprogram

Launched first annual Global Team MemberAppreciation Week

Recognized as DiversityInc Top 50 Companies for Diversity (#47) and Top 10 Company for Supplier Diversity

2016Launched Millennial TMRG

Signed White House’s Equal Pay Pledge

Launched best-in-class parental leave policies and adoption assistance

Hired 10,000 veterans in three years, reaching goal 2 years early

Established Global Apprentice Network for youth hiring

Recognized as DiversityInc Top 50 Companies for Diversity (#42)

Recognized as a Great Place to Work (GPTW) winner in 13 countries

Awarded Fortune 100:• Best Companies to Work For (#56)• Best Workplaces for Millennials (#60)• Best Workplaces for Women (#56)• Best Multinational Workplaces

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WE HAVE COME A LONG WAY IN OUR DIVERSITY & INCLUSION JOURNEY

2017 Signed CEO Action for Diversity and Inclusion

Recognized as Diversity Top 50 Companies for Diversity #30 & six specialty lists

Signed Coalition for the American Dream in support of Deferred Action for Childhood Arrivals

Launched Regional Inclusion Councils in Americas, APAC and EMEA

GPTW for Diversity for the first time

Launched Women’s TMRG Globally

Launched D&I Property Toolkit to 241 owned and managed properties in the US

Awarded Fortune 100:• World’s Most Reputable Companies (#50)• Worlds Most Admired Companies • Best Companies to Work For (#27)• Best Workplace for Diversity (#14)

2012Created partnerships with Black, Hispanic, Asian and Pacific Islander-servingcolleges anduniversities

Launched first Team Member Resource Groups (TMRGs)

Established relationships with diverse nonprofit strategic partners (i.e. NAACP)

Diversity data points represent Team Members at Owned & Managed hotels and Corporate offices. Data based on voluntary, self-identify questions collected in human capital management system as of 12/31/17 and 2017 internal survey.

MORE THAN 103 COUNTRIES

AND TERRITORIES

OVER 40 LANGUAGES

SPOKEN

45% OF GLOBAL MANAGERS

ARE WOMEN

49% OF GLOBAL TEAM MEMBERS

ARE MILLENNIALS

69% OF ALL U.S. TEAM MEMBERS ARE ETHNICALLY

DIVERSE

SKILLS & COMPETENCIESFULL INCLUSION ATTRIBUTES

• Life experiences• Educational background• Professional experience• Thinking style• Communication style• Industry knowledge• Technical skills & expertise

BACKGROUNDADVANCED ATTRIBUTES

• Ethnicity• Citizenship• Geographic location• Language(s)• National origin• Religion

DEMOGRAPHICSCORE ATTRIBUTES

• Age• Gender• Race• Gender identity• Marital status• Physical ability• Sexual orientation• Veteran status

Our comprehensive definition spans global cultures, perspectives, and lifestyles.

DEFINING DIVERSITY & INCLUSION AT HILTON

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Our strategy is to leverage and promote diversity and inclusion through a framework of Culture, Talent and Marketplace initiatives to foster innovation and create a globally competitive business.

CULTUREWe are committed to creating an inclusive workplace and a culture driven by our Team Members’ unique viewpoints and diverse backgrounds and experiences.• Team Member Resource Groups celebrate our uniqueness• Team Member benefits support personal and professional growth • An Executive Inclusion Council provides oversight of our diversity and inclusion programs and initiatives• Regional Inclusion Councils in the Americas, APAC and EMEA provide regional oversight and guidance for Diversity and Inclusion initiatives in alignment with Hilton’s Global Diversity and Inclusion framework

TALENT We attract, develop, and retain the best and brightest talent in hospitality.• Focused development and representation of diverse workplace segments• Innovative recruitment, learning, and leadership development programs• Quarterly reporting of Team Member diversity metrics to improve visibility of diverse Team Members, including a differentiated investment in our global women

MARKETPLACE We engage, support, and create business opportunities in our communities.• Strategic partnerships with nonprofit organizations and marketing campaigns to diverse customer segments • Property ownership opportunities for women and people of color• A supplier program that procures products and services from diversely owned businesses

OUR DIVERSITY & INCLUSION STRATEGY

ARE TRULY INSPIRATIONAL IN THE PURPOSE-DRIVEN WORK THEY DO TO CREATE WELCOMING AND INCLUSIVE WORK ENVIRONMENTS, AND AMAZING EXPERIENCES FOR OUR GUESTS.

- Matt SchuylerChief Human Resources Officer

Executive Committee Sponsor of Millennial TMRG

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“ “LEADERSHIP SPOTLIGHT

MILLENNIAL TMRGMillennial TMRG members with Chris Nassetta after their focus group on the millennial traveler and Team Member experiences.

HISPANIC/LATINO TMRGThe Hispanic/Latino TMRG in Memphis hosted a panel discussion on Hilton’s strategy and expansion in Latin America.

ASIAN PACIFIC ISLANDER TMRGHilton owner, Mitch Patel, shared his insights on the hotel industry with members of the Asian Pacific Islander TMRG.

CULTURE We are committed to creating an inclusive workplace and a culture driven by our Team Members’ unique viewpoints and diverse backgrounds and experiences.

Our TMRGs are all sponsored by an EC Member as well as a newly introduced VP+ advocate.

The success of these groups is reflected in the substantial growth in membership and in the number of chapters. Total membership has increased by 448% since 2012 with the addition of hotel participants at owned and managed properties. The number of chapters has jumped from 20 to 50 with 7,400 total members.

AFRICAN AMERICAN

ABILITIES

HISPANIC/LATINO

ASIAN & PACIFIC ISLANDER

TMRGs

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MILITARYLGBTQ & FRIENDS

WOMEN MILLENNIAL

Recognized as #12on DiversityInc Top 12 Companies for Employee Resource Groups, 2017

TMRGS FOCUS ON:

EXPANDED TO 50 GLOBAL CHAPTERS AND 241 OWNED & MANAGED PROPERTIES IN THE U.S.

ABILITIES (People with Disabilities)CHRIS SILCOCKEVP Commercial Services

AFRICAN AMERICAN KATIE FALLONEVP Global Corporate Affairs

LESBIAN, GAY, BISEXUAL, TRANSGENDER, QUEER & FRIENDSJON WITTEREVP & CCO

MILITARYJOE BERGERArea President Ops Americas

CELEBRATING THE STORY OF US: Team Member Resource Groups by the numbers.Our Team Member Resource Group successes are a shining example of Hilton’s commitment to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. In just a few short years, our program has grown to be best in class.

ASIAN & PACIFIC ISLANDERIAN CARTERPresident Global Development

HISPANIC/LATINOKEVIN JACOBSEVP & CFO

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7,400 TEAM MEMBERS participate in a TMRG at corporate and hotel

locations, HRCC offices and owned and managed properties across the country

Providing MARKETPLACE insights and giving back to our community

Fostering an inclusive and INNOVATIVE business

Promoting TALENT growth through networking and development

RESOURCE GROUPS EXECUTIVE COMMITTEE SPONSORS HILTON LEADERSHIP GROUP ADVOCATES8

& 28 SIGNATURE EVENTScelebrated in 2017 across the country!

Over 120 events and activities across our corporate and HRCC offices hosted

annually for TMRG membership focused on career development, community

support and innovation!

MILLENNIALMATT SCHUYLERChief Human Resources Officer

WOMEN KRISTIN CAMPBELLEVP & General Counsel

50 CHAPTERS

85 CHAPTER LEADERS

14% OF FULL-TIME TEAM MEMBERS

are members of at least one TMRG

64% OF CORPORATE TEAM MEMBERS

are members of at least one TMRG

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Sourcing & hiring diverse talent

Across all manager levels, we haveestablished 30% diverse hire targetsfor all non-hourly job openings, inaddition to one-third diverse candidate slates for all Director and above positions.

Our sourcing efforts and scholarshipsupport are targeted across a broadset of talent pools, including Black, Hispanic, Asian and Pacific Islander-serving colleges and universities.

LEADINGDEVELOPINGRECRUITING

“As a global hospitality company, it is increasingly important for us to attract, develop and retain the best and brightest female talent. From the front desk at one of our properties to our corporate offices around the world, Hilton is committed to recruiting and developing emerging women leaders through meaningful career experiences, training and coaching.”

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LEADERSHIP SPOTLIGHT

- Kristin CampbellExecutive Vice President & General Counsel

Executive Committee Sponsor of Women’s TMRG

TALENTWe attract, develop, and retain the best and brightest talent in hospitality.

Focusing on professional development

We offer opportunities for Team Members at every level of the organization:

• External Development Programs with top universities (e.g., Harvard, Cornell)

• Leadership Excellence Programs• Leadership events & publications• Team Member Resource Groups• Mentoring programs for diverse and

women leaders

Committing to diversity at the top

We have set three-year diversity goals for our corporate leadership, targeting at least 35% females and 20% ethnically diverse leaders. Additionally, we have set regional goals for female representation of our global General Manager population.

Our senior leaders are committed toincreasing diversity:

• Increased focus on accountability• Aligned compensation goals to

demonstrated progress• Measured feedback and performance

on a quarterly and annual basis

Executive Committee Networking ProgramProviding opportunities to network and gain exposure directly from Executive Committee mentors

PAX Elevate Global Women’s Index FundAchieving recognition as a highly rated company foradvancing women’s leadership

Women In Leadership Conference and WorkshopsInspiring, empowering, and developing future hotel leaders in EMEA and APAC

Women’s Online CurriculumDeveloping our women leaders through an online curriculum of articles and videos featuring insights and advice from executives across a variety of industries

WE ARE DELIBERATE IN OUR APPROACH TO DEVELOPING WOMEN LEADERS

100 Best Places to Work for Women

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MARKETPLACE We engage, support, and create business opportunities in our communities.

Diversity is continually promoted within our marketplace through our supplier diversity program, multicultural marketing to diverse customer segments, partnerships with numerous diverse nonprofit organizations, and development of property ownership opportunities for women and minorities. We partner with key stakeholders to create opportunity in the marketplace for SUPPLIERS, GUESTS, COMMUNITIES and OWNERS.

Through our award-winning Supplier Diversity Program, which began nearly a decade ago, we have cultivated relationships with MORE THAN 3,086 women-, minority-, Veteran-, and LGBTQ-owned businesses, by developing strategic alliances with companies whose culture and values are consistent with ours. Women and minority groups account for OVER $459 MILLION of our supplier spend.

At the heart of our Corporate Responsibility Strategy, TRAVEL WITH PURPOSE, is the fundamental belief that any Team Member can make a difference, and that we as individuals, teams, hotels, and a company can positively impact the communities where we live, work, and travel.

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“When you serve a global community, DIVERSITY MATTERS, and at Hilton, diversity and inclusion is at the center of everything we do. It is built into our programs, tied to our business and driven by the passion of our Team Members. My team takes great pride in aligning minority owned businesses with Hilton and our BUSINESS leaders.”

LEADERSHIP SPOTLIGHT

- Anu SaxenaSenior Vice President, Hilton Supply Management

HLG Advocate for Asian and Pacific Islander TMRG

PartnersSTRATEGIC

...AND MORE

THRIVE@HILTON IS OUR COMMITMENT TO OUR TEAM MEMBERSThrive@Hilton focuses on enabling our Team Members to grow and flourish in Body, Mind and Spirit. We are committed to supporting the well-being and performance of all of our Team Members so they can thrive in all they do and be their authentic self every day.

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PARTNERSHIP WITH

THRIVE@HILTONCOLLATERAL

TEAM MEMBER ACTIVATION Team Members at our hotels and corporate offices continue to show their energy and excitement about Thrive, and are leading the way in integrating Thrive@Hilton into their day-to-day activities.

We have provided Team Members with a library of collateral and material to help put Thrive@Hilton into practice AROUND THE WORLD

Hilton Hawaiian Village’s new Relaxation Room

Hilton Newcastle Gateshead tested “Yo-Yo Desks”

The Hilton Sales BTS team practiced mindful meetings at the Conrad Chicago

The Regional Marketing and eCommerce team in Orlando had friendly thrive competitions

Hilton Dali Resort & Spa is including thrive practices in new hire orientation

Hilton Bauk created thrive body, mind and spirit microsteps

These two components of the Thrive@Hilton Body pillar are critical to building a strong foundation for health and well-being! Try these healthy eating tips and check out these sleep fun facts!

Visit the Thrive@Hilton Lobby page to learn more!

Parental LeaveIn order to assist and support

balancing work and family needs, Hilton provides Parental Leave to new Parents. All new parents receive two weeks paid time off, plus an additional eight weeks for new birth mothers.

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THRIVE@HILTON PROGRAMSWe have launched game-changing programs to support our diversity & inclusion efforts.

BODY

Heart of House As part of creating environments

where our Team Members can thrive, we are renovating the back of house for Team Members and providing wardrobe options that allow Team Members to dress for success, comfort, and pride.

U.S. Bereavement LeaveAt Hilton, we want to make sure

we are there for our Team Members in the moments that matter. We have extended our the days offered from bereavement leave from 3 to 5.

Regional Inclusion CouncilOur regional inclusion councils provide

oversight and guidance, in collaboration with HR, for Diversity & Inclusion (D&I) initiatives through the application of region-specific interpretations of Hilton’s Global D&I Framework.

Team Member Resource GroupsWe have eight different TMRGs, with

over 2,000 Team Members, representing and celebrating our diverse workforce. TMRGs represent African Americans, Veterans, and more.

Leadership and Career Development Tools

We are proud to offer leadership and career development that enables all level Team Members to reach their full potential through a wide variety of opportunities with top-tier university and industry partners.

GED Assistance & Apprenticeship Programs

Leading the hospitality industry, in 2017 we expanded our fully-paid General Education Development (GED) certification program to include a new and more flexible path: NEW Career Online High School.

Thrive Sabbatical We have launched a program to

help Team Members thrive and bring your own dreams to life – Thrive Sabbatical: Give a Dream, Live a Dream. This exciting month-long sabbatical provided our Team Members with an opportunity to rejuvenate, feel accomplished and return to work even more inspired.

Operation Opportunity Just three years into Operation:

Opportunity, we met our five-year commitment to hire 10,000 U.S. military veterans and spouses at company-managed and franchised properties. Now we announced a new goal to reach 20,000 by the end of 2020.

Innovation SummitThe summit is a TMRG-focused

pilot in McLean that will explore the intersectionality between inclusion and innovation. It’s purpose is to expose TMRG members to Hilton’s design thinking model to create innovative business solutions.

Go HiltonGo Hilton Team Member travel

programs offer deep discounts in room rates and food and beverage. New in 2018, we began offering travel discounts for long-tenured Team Members who choose to leave Hilton.

U.S. Adoption Assistance Our Adoption Assistance Program

is an industry-leading program that helps eligible Team Members lower the cost of adopting children. The program will reimburse qualified adoption expenses – up to $10,000 per eligible child, with no limit to the number of adoptions.

We build a strong foundation for health and well-being

We seek lifelong learning and mindful leadership

We dare to dream and connect with people

MIND SPIRIT

10 Best Workplaces in the Fortune 500, 2017100 Best Companies to Work For (#26), 2017Best Workplaces for Women (#15), 2017Best Workplaces for Diversity (#14), 2017Best Multinational Workplaces, 2016World’s Most Admired Companies, 2016 & 2017Fortune Magazine

Best Large Workplaces Award, 2017:

100 Best Workplaces for Women, 2017Best Workplaces for Parents, 2017Best Workplaces for Diversity, 2017World’s Best Multinational Workplaces (#9), 2017 Great Place To Work

The World’s Most Reputable Companies, 2017America’s Best Employers for Diversity, 2017Forbes

Top 50 Companies for Diversity (#30), 2017Top Companies for Global Diversity, 2017Top 15 Companies for Mentoring (#4), 2017Top 13 Companies for Supplier Diversity (#6), 2017Top 12 Companies for Employee Resource Groups (#12), 2017Top 15 Companies for Veterans (#14), 2017Top 12 Companies for People with Disabilities (#10), 2017DiversityInc

WE ARE RECOGNIZED FOR OUR INCLUSIVE CULTURE, PROGRAMS & PARTNERSHIPS

• Australia• Chile• China • Colombia • India • Italy (#1) • Mexico

• Netherlands• Peru (#1) • Saudi Arabia • Turkey (#1) • United Arab Emirates • United Kingdom• United States

The 25 Most LGBT-Friendly Brands, Trailblazing Company (#1), 2017LOGO

Corporate Equality Index Rating of 100%, 2018Human Rights Campaign

Most Valuable Employer for Military, 2017Recruit Military

Top 10 Military Friendly Company (#1) , 2017 Military Friendly

Top 50 Organizations for Multicultural Business Opportunities, 2017Omnikal

Top 50 Companies for Latinas to Work (#22), 2017LATINA Style 50

LATINO 100 - Companies Providing the Most Opportunities for Latinos, 2017LATINO Magazine

Workforce 100: Ranking the World’s Top Companies for HR, 2017Workforce Magazine

Best for Vets: Employers (#5), 2017Top 100 Military Spouse Friendly Employers, 2017Military Times Magazine

ESGR Pro Patria Award, 2017Employee Support of the Guard and Reserve

Top Supplier Diversity Program, 2017Top Diversity Employer of Women, 2017Professional Woman’s Magazine

Top Supplier Diversity Program, 2017Top Diversity Employer, 2017Black EOE Journal

Top Supplier Diversity Program, 2017Top Diversity Employer, 2017Hispanic Network Magazine

LGBTQ Business Equality Excellence Award, 2018Business Equality Magazine

Best-of-the-Best Corporations for Inclusion, 2017NGLCC & National Business Inclsion Consortium

44 Most Desirable Companies with Flexible Jobs, 2017FlexJobs.com

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©2018 HILTON CONFIDENTIAL AND PROPRIETARY