distribution flow v 1.0

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    BISP Card Distribution

    Information Flow between Stakeholders

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    Detail of Beneficiary Data being shared

    a) CNIC , Status (Active / Inactive), Distribution Site [If personalization]b) CNIC, ID, Beneficiary detail, KYCc) CNIC, Beneficiary Detail

    Update back from Field through NADRA to BISP

    CNIC, Status (Verified / Unverified), Contact No

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    Concept Note on QR Code

    1. What is QR CodeQR code is graphical representation of Information in a format which is technology readable; different information such as

    Beneficiary CNIC, member Identification Number address, ATM card data etc can be stored as Coded QR code.

    QR code is not readable through human eye; it can be read using Smart phones, Code reader devices; both are generally cheaper

    than POS (Point of Sale) machine.

    2. Prior BISP ExperienceBISP piloted a payment mechanism in 4 districts which was solely based on the QR code technology with additional Pin code security

    on top. BISP is supporting 0.18 million beneficiaries with sustenance cash grants of Rs 1000 each using the same technology.

    The payments made using this technology have been validated for actual delivery by third party (VTT a USAID contracted firm) andresults shared in the Draft report suggests 98%+ delivery of issued amount. If statistics are correct the test phase implementation

    has been a phenomenal success considering the leakage in other payment distribution models (e.g. Post/money orders).

    3. Cost Printing / TechnologyThere are three effort areas involved in incorporating QR codes.

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    3.1Provisioning / GeneratingProvision of the QR code image cost is effectively none . BISP can provide encoding / decoding APIs or/QR images to be printed

    on Card [irrespective of Personalization decision]. If card is not being personalized the ID on the card can be printed as QR code,

    otherwise CNICs QR code as previously can be printed on the card.

    3.2Printing on the CardGenerally It is black & white 1 square inch image (size depends on information quantity as well), No additional colors in printing

    are required. The process is as complicated OR simple as printing a picture on the card; in fact it is more economical since it is

    uni-color printing.

    3.3Payment System API Cost for BanksThere shall be one time cost of integrating the QR code reading & integrating mechanism, the mechanism is already in place by

    UBL , same can easily be extended to other partners. However there may be slight adjustment based on the decision on

    personalization of cards.

    In our opinion there is ZERO / NEGLIGIBLE cost involved in integrating QR code to the Payment CARD.

    4. Personalization / Non PersonalizationIrrespective of personalization we can use QR codes, if the card is not personalized centrally; once the card is tagged with

    beneficiary at the time of distribution, the QR code will also get tagged to the beneficiary. Beneficiary will be identifiable by thesame QR code for payments or any other identification for other initiatives.

    5. Benefit for BISPThere are current and prospective benefits to BISP

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    i. Adding this technology will give the Distribution agents the flexibility to use additional tested method, hencemore agents can come in the distribution network. For effective distribution & minimum leakage beneficiary

    should have more access points for cash withdrawal. Specifically for the mechanism which have proved to be

    huge success in pilot phase.

    ii. This technology has the potential to integrate with future technologies [e.g. Smartphone].iii. Integration with currently available support network in 4 pilot phase districtsiv. BISP can shift 60k non registered Beneficiaries of Smart Card Test phase districts into this payment

    mechanism.

    v. One important benefit for BISP is that the same card can be used with Other Programs e.g. Health Insurance,CCT and other initiatives [in all these cases data shall be stored at backend centrally and can be auto retrieved

    based on corresponding QR code information on the card], the process can be easily automated using the

    technology [ideally Cell phones which is most widely available network in the country].

    vi. This technology has varied benefits for BISP even if BISP does not use the card for payment purpose.

    6. Security Element with QR codeQR code is coupled with PIN code for security purpose. Usage of the card with QR code is same as with ATM or POS.

    7. Recommendationi. This is first mass scale ANY CARD distribution by BISP; the card should have maximum possible options.ii. There is negligible cost effect for the card.

    iii. The card functionality goes beyond Payment System to other programs & initiatives, It can also add significant valueto Current payment system by increasing the distribution network.

    iv. It can provide broader usability than that provided by ATMs and POS.v. The Code can be integrated irrespective of card personalization decision by BISP.vi. We STRONGLY recommend that QR code should be integrated.

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    Case Management

    Report on misappropriation by POS / kiosk code person

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    Card Losto Subsequent card shall be delivered by Banks themselves, without biometric verification, since it was done once. Only

    CNIC validation shall be sufficient.

    Funds transfer delay Complaint