distributed facilitation basics

Distributed Facilitation BasicsMark KilbyAgile3d Distributed Teams Month

Share one thing you hope to learn athttp://tlk.io/virtualfacilitation

MARK KILBYSOFTWARE SINCE 1990

AGILE COACHING & FACILITATING SINCE 2003

Agile Orlando

Past

Backchannel - http://tlk.io/virtualfacilitation

USE OUR BACKCHANNEL

WHEN YOU NEED HELP …

(CAN YOU GIVE ME A # THERE NOW?)

http://tlk.io/virtualfacilitation

HELPFUL IF YOU SET UP THE CHAT FOLLOWING …

DO YOU WORK REMOTE OR DO YOU WORK WITH

REMOTE TEAM MEMBERS?

(NOW OR IN THE PAST)


Raise your hand with # in

NOW, ABOUT YOU …

DO YOU FACILITATE DISTRIBUTED MEETINGS?

(NOW OR IN THE PAST)


Raise your hand with # in


NOW SOME BREAKOUT GROUPS…

IS EVERYONE ON YOUR TEAM REMOTE?

FACILITATORS: PLEASE GATHER ANSWERS IN YOUR GROUP CHANNEL

IN YOUR CHAT GROUPS …

WHAT CHALLENGES DO YOU SEE WITH DISTRIBUTED MEETINGS?


WHAT CHALLENGES DO YOU SEE WITH DISTRIBUTED MEETINGS?


Pick your top 2 responses in your group via

chat.

Use audio to let me know

you are ready.

HOW DID THAT WORK FOR YOU?

WHAT DID IT DO FOR ME (THE FACILITATOR)?

NOW … A LITTLE BACKGROUND ON SONATYPE

13http://tlk.io/virtualfacilitation

http://en.wikipedia.org/wiki/Iterative_and_incremental_development


http://www.pictofigo.com/picture/detail/2650/Action?category=1

We work fully distributed

http://successfulsoftware.net/2009/07/27/where-i-program/Used with permission

• Why?

• Principles

• Practices

• Q&A

Fully Distributed Facilitation



In our backchannel, can you type:

# – to raise your hand; get my attention

+ – ask me to speed up; or agree

? – to slow me down; ask a question

https://flic.kr/p/BxTxp CC BY 2.0

• Why?

• Principles

• Practices

• Q&A



WHAT’S IN IT FOR ME? OR ALL OF US?



BHAG

http://rugby-pioneers.blogs.com/.a/6a00d834525c4769e201a5116f1a42970c-500wi

Working with best & brightest

will UP your game


WORK-LIFE BLENDhttps://www.flickr.com/photos/seeveeaar/2799505769/ CC BY-ND 2.0

MAKE A DIFFERENCE / NO SOUL-CRUSHINGhttp://en.wikipedia.org/wiki/%C3%87a_Ira

https://www.flickr.com/photos/sixteenmilesofstring/3414400933 (CC BY 2.0)

28 04/15/2023

DON’T GO CHEAP

http://www.pexels.com/photo/broken-airplane-plane-old-960/ (CC0)

GET COMFORTABLE IN 2 WORLDS

https://flic.kr/p/pnkY9V(CC BY 2.0)

• Why?

• Principles

• Practices

• Q&A



GrowingPrinciples ?

https://www.flickr.com/photos/sonofgroucho/7366404954 (CC BY 2.0)

tempting to work

solo

https://flic.kr/p/fjfWbo

WorkWith

https://flic.kr/p/fjfWbo and https://flic.kr/p/fjfW8Y (CC BY 2.0)

Multiple Open Channels Always (MOCA)

Used with permission


https://flic.kr/p/6A7D3E CC BY-SA 2.0


MarkKilby.com CC BY NC SA 4.0

WORK-LIFE BLEND-ing


You work at home?

MarkKilby.com CC BY NC SA 4.0

Are we meeting or hanging out?

https://flic.kr/p/4NxNw2 CC BY 2.0

• Why?

• Principles

• Practices

• Q&A



40

A FEW DISTRIBUTED FACILITATION PRACTICES

Opening Distributed Meetings

BackChannels


Buddy System

What to do when you don’t

have video, Sococo, etc.?

OPENING / ORIENTATION


MUST ALSO ORIENT

TO VIRTUAL SPACE

http://en.wikipedia.org/wiki/Oculus_Rift

HOW DID WE ORIENT

IN THIS SESSION?

http://en.wikipedia.org/wiki/Oculus_Rift


Raise your hand with # in our backchannel:

BACKCHANNELS



Used with permission

BACKCHANNEL


https://flic.kr/p/6A7D3E CC BY-SA 2.0


48

BACKCHANNEL = PERIPHERAL SENSE

http://tlk.io/virtualfacilitation https://flic.kr/p/5pxcMK CC BY 2.0

49



CHAT IN PERIPHERY

50

BACKCHANNEL = PERIPHERAL SENSE(S)


tlk.io

HipChat

Slack

No sound (interferes)

51



tlk.io

HipChat

Slack

Notification pop-ups on

52



tlk.io

HipChat

Slack

Bounce icon

(can be better)

53



Remember? CHAT IN

PERIPHERY


Subtle bouncing icon off to side

55 http://tlk.io/virtualfacilitation https://flic.kr/p/5pxcMK CC BY 2.0

HOW WOULD YOU USE A BACKCHANNEL IN A MEETING?

Shout out or use our backchannel

to share your ideas



Seeking help (tech issues)

Asking questions

(on content)

Getting attention (raising hand)

Voting / Concensus(Roman vote,

Planning Poker, Fist of Five)


HOW WOULD YOU USE A BACKCHANNEL AFTER A MEETING?


to share your ideas



Follow up questions

In/out board

Resume a conversation

deferred (parking lot)

Staying connected

BUDDY SYSTEM


To be safe, always use the

BUDDY SYSTEM

https://flic.kr/p/9L2vgk CC BY 2.0


https://flic.kr/p/D6rbN CC BY 2.0

https://flic.kr/p/8vzq9Y CC BY 2.0


HOW WOULD YOU USE A BUDDY SYSTEM IN A MEETING?


to share your ideas

ONE IDEA … PAIR PARTICIPANTS


Agenda_________________________________________________________________________________

ONE IDEA … PAIR FACILITATORS


Agenda_________________________________________________________________________________

WHAT IF I DON’T HAVE COOL TOOLS?

… like video, Sococo, Avaya Live, Second Life (or other 3D environments), Oculus Rift, or holo-suites


DID I NEED SOCOCO FOR THIS SESSION?



When planning your online meeting, ask yourself …

How can I design the meeting environment so people WORK WITH each other? How can I use the BUDDY SYSTEM?

How can we use MULTIPLE CHANNELS to be AWARE OF OTHERS in the meeting? (think 5 senses) How can I use a BACKCHANNEL?

How can we BLEND REAL LIFE and ONLINE to signal AFFINITIES and share important context of their WORKING CONDITIONS

https://flic.kr/p/BxTxp CC BY 2.0

Mark Kilby

Agile Coach

[email protected]

[email protected]

@mkilby– twitter

Linkedin.com/in/mkilby

http://markkilby.com

Questions?

THANKS!

MarkKilby.com(for facilitation tips)

bit.ly/sonatypeagile

Find out more at:


mailto:[email protected]

mailto:[email protected]

BACKUP SLIDES

7/15/1568

ARE WE AGILE?

Satisfy the Customer

Welcome Change

Deliver Frequently

Collaborate Daily

Support & Trust Motivated

Teams

Promote Face-to-Face Conversations

Measured by Working Software

Promote Sustainable

Pace

Promote Technical

Excellence

Maximize Through Simplicity

Have Self-Organized

Teams

Reflect & Adjust

Regularly

Source: www.agilemanifesto.org

ARE WE AGILE?


Welcome Change

Deliver Frequently

Collaborate Daily


Teams



Promote Sustainable

Pace

Promote Technical

Excellence


Have Self-Organized

Teams

Reflect & Adjust

Regularly


✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

ARE WE AGILE?


Welcome Change

Deliver Frequently

Collaborate Daily


Teams



Promote Sustainable

Pace

Promote Technical

Excellence


Have Self-Organized

Teams

Reflect & Adjust

Regularly


✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

✓

?

distributed facilitation basics

Software

game backchannel http

development backchannel

cheap http

soulcrushing http

distributed meetings

moca https

worlds https

question https