discover why the future is digital -...

THE PREMIER AND EXCLUSIVE FINANCIAL TECHNOLOGY EVENTIN THE MENA REGION

DISCOVER WHY THE FUTURE IS DIGITALCONFERENCE PROGRAMME

GUARANTEE YOU FREE PLACE BYREGISTERING AT WWW.MEFTECH.AE

Key benefits of attending:

The banking industry is in a state of flux. The demands of digital are having an unprecedented impact onthe sector, and adapting to the needs of the digital-first Millennials has become a business imperative.

Traditional banks – weighed down by unprofitable branches, legacy back offices and inefficient silos – are finding it hard to compete in an increasingly digital marketplace. Meanwhile, challenger banks such as Moven, Simple and Atom and non-bank players such as PayPal, Square, Zynga and Google continue to challenge the traditional banking model and eat into the incumbents’ market share. While the MENA region remains a technologically sophisticated banking market, many banks are still missing the digital innovations that are radically changing business models and redefining customer experiences.

The MEFTECH 2016 Conference is designed to address the opportunities and challenges facing MENA banks as they seek to reposition and repackage themselves for the digital era. With a fine blend of keynotes, panel discussions and live demos, this conference will provide practical insights into how financial firms in the Middle East can leverage digital innovations to achieve superior customer experience, enhanced loyalty and increased competitiveness.

PLUS!HEAR visions for the future of banking from the industry’s brightest minds

NETWORK with your peers from 200+ institutions across 20 countries

VIEW the latest offerings from 50+ solution providers

WITNESS live demos by hottest fintech companies from across the globe

THE FUTURE IS DIGITAL

Successfully launch or transform to a digital bank

Innovate customer experience to meet the needs of the Millennials

Compete with disruptive bank challengers

08:00-09:00Registration Area

Delegate Arrival & Registration

09:00-09:10Keynote Theatre

Welcome Speech by UAE Banks Federation


Opening KeynoteThe Future is Digital: Strategies to Launch or Become a Digital Bank Chris Skinner, CEO, The Financial Services Club

As customers start interacting digitally with everything, becoming a digital banking organisation is no longer an option. However, with most bank systems stuck in the last century, the conversion of legacy technologies to new platforms with total reliability, security and resilience is a massive challenge.How can today’s banks evolve to a new model of servicing and processing, where the mobile Internet allows consumers to bank wherever and whenever they want using an increasing array of devices? How can banks leverage their existing foundation to compete with new and nimble mobile-first competitors?


Presentation by SAP


Digital Banking in the Middle East: Current Trends & Future OutlookDominique Corradi, MENA Digital FS Leader, EY Middle East

This session will present the findings of EY’s MENA digital banking report which outlines the disconnect between customer expectations and what banks in the MENA region can offer across the digital landscape. The report is based on interviews of 4,000 banking customers across MENA and includes analysis of 700,000 sentiments on social networks, and discussions with 30 leading banks and 80 banking industry leaders.


Presentation by Synechron


Digital Transformation as a Means of Disruptive DistributionMichal Panowicz, SVP, Deputy Head of Digital Banking, Nordea Bank Denmark

Digital is the cornerstone of the subsequent business model re-invention • unparalleled C/I • organisational agility in processes and IT • remote cross-selling capabilityOpportunity for effective non-branch based distribution • profit-sharing distribution partnerships across various industries • white label banking as an example of partnershipsDigital does not mean “branch-less” • branches still an important form-factor choice for consumers • changing role: from “epicenter” to “one of the choices” • modern light models to adjust for foot traffic shift • video banking as a super convenient and high-fidelity branch alternative

11:45-13:00Innovation Theatre

Innovation Theatre Presentations • Presentation by SAP • Presentation by Synechron • Presentation by Sitecore • Presentation by Openway • Presentation by SAB

TUESDAY, 22 MARCH 2016

13:00-14:00Luncheon area

Networking Lunch


International Case StudyBuilding India’s Most Innovative BankAnand Kumar Bajaj, Chief Innovation Officer, Yes Bank

The future is now, and the current is past! With this motto, banks have to be on their toes to sense the requirements of their tech savvy customers and present to them digitally innovative yet simple solutions. In this case study, Anand Kumar Bajaj, Chief Innovation Officer at Yes Bank, describes how the bank leveraged digital innovations to build one of the most innovative banks in India.


Presentation by Sitecore

15:00-15:30 Keynote Theatre

Presentation by Vasco

15:30-17:00Innovation Theatre

Innovation Theatre Presentations • Presentation by Volante • Presentation by Appello • Presentation by NewGen • Presentation by Intellect • Presentation by TPS • Presentation by CMA


Fireside ChatThe Unbundling of Banking: Dealing with DisruptionChris Skinner, CEO, The Financial Services Club (moderator)Michal Panowicz, SVP, Deputy Head of Digital Banking, Nordea Bank DenmarkAnand Kumar Bajaj, Chief Innovation Officer, Yes BankFaisal Hussain, CEO, SynechronDavid Milligan, CEO, Matchi

Disruptive technologies are challenging the traditional banking model like never before. While the impact to the banking industry is somewhat limited to date, many in the industry believe that banks are at a transformational tipping point. Is there an opportunity for banks to work with start-ups, as partners or suppliers? What are the key challenges in working with FinTech companies?

17:45Keynote Theatre

Chairman’s Closing Remarks and End of Day One

TUESDAY, 22 MARCH 2016 (CONTINUED)

* InvitedThis is a draft programme and is subject to change without notice


International KeynoteDisruptors, Differentiators & Disappearing Branch RevenuesBrett King, CEO/Founder of Moven

Futurist and best-selling author Brett King has been studying the impact of technology and behaviour disruption on banking for over two decades since the commercial Internet emerged. In the research for his latest book Augmented, King discovered some amazing parallels in technology disruptions that have occurred over the last 250 years, and what this pattern of disruption means next for the way banking works. The end result is that we can now predict how consumers will react to market forces —declining branch activity and the examples provided by disruptors like Moven, Simple, Betterment, Lending Club and others—with ramifications for branch networks that are devastating. Financial institutions that think that their advice, products or “stores” are differentiators had better get ready to question their very existence.


Fireside ChatLooking into the Crystal Ball: What will the Banking World Look Like in 2025? Chris Skinner, CEO, The Financial Services Club interviews Brett King, CEO, Moven

The banking business is being fundamentally reshaped as it moves towards a truly contextual, customer-centric view and non-bank players continue to disrupt and unbundle incumbents. What does the next wave of technology have in store for banks? What is the next big thing in banking? How will banking look like in 2025? This session brings two of the industry’s greatest minds to present their vision for future banking.


Reimagining the Customer ExperiencePaolo Barbesino, SVP, Head of Digital - CEE Retail at UniCredit Bank Austria AGTo stay relevant, banks are having to increasingly fight for customer attention. Consumers clearly tell us that banks are not necessarily the first place they look to satisfy their evolving needs of staying in control of their money and growing their future aspirations. This is why a paradigm shift is required that puts the design of the target consumer behaviour at the very core of a new banking experience.


Future of Fintech: Live Demos

12:15-13:00Exhibition Hall

Exhibition

13:00-14:00Luncheon Area

Networking Lunch


Banking on Big Data: Driving Precise Customer Insights for the Digital BankGopi Krishnan, CIO, Qatar Islamic Bank, QatarWith the advent of Big Data technologies, banks now have access to an unprecedented array of insights into customer needs and behaviours. How can banks capitalise on analytics-derived insight to plan and deliver highly personalised products and offers? What are the key elements for success of Big Data initiatives? How to develop a bank-wide analytics strategy and embed analytics into core business processes?

14:30-16:00Exhibition Hall

Exhibition


Fireside ChatWhat’s Next in PaymentsChris Skinner, CEO, The Financial Services Club (moderator)Aaron Oliver, Head of Emerging Payments, MasterCardLee Gibson Grant, Founder, coinstructors.comThe payments landscape is shifting fast as new market entrants continue to raise the bar on payments innovation and eat into incumbents’ revenues. What are the emerging trends in the payments space? Are e-wallets, mobile, wearable and biometric solutions gaining traction? What is the impact of the blockchain?What does payment disruption mean for MENA banks and how can they defend their hard-won positions in the face of cut-throat competition?

16:45Keynote Theatre

Chairman’s Closing Remarks and End of Conference

WEDNESDAY, 23 MARCH 2016

SPEAKERS

CHRIS SKINNER

Chris Skinner is best known as an independent commentator on the financial markets through his blog, the Finanser.com, as author of the bestselling book Digital Bank, and Chair of the European networking forum the Financial Services Club, which he founded in 2004. He has been voted one of the most influential people in banking by The Financial Brand, a FinTech Titan (Next Bank), one of the Fintech Leaders you need to follow (City AM, Deluxe and Jax Finance), as well as one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News.

Chris has written many books covering everything from European regulations in banking through the credit crisis to the future of banking. He is also Chief Executive of Balatro Ltd, a research company, and a co-founder of the website Shaping Tomorrow, as well as a regular commentator on BBC News, Sky News and Bloomberg about banking issues. He is a Judge on many awards programs including the Card Awards and the Asian Banker’s Retail Excellence Awards, as well as having worked closely with leading banks such as HSBC, the Royal Bank of Scotland, Citibank and Société Générale and the World Economic Forum.

BRETT KING

Named “King of the Disruptors” by Banking Exchange magazine, Brett King is an Amazon Bestselling author, a renowned futurist and keynote speaker, the host of the largest dedicated FinTech Radio Show in the world “BREAKING BANK$” on WVNJ 1160 and Voice America. Brett is also the founder of the FinTech start-up known as “Moven” which has raised US$12.5m to-date in investment with its concept of a downloadable bank account that incorporates mobile payments and banking capability, along with a gamification based financial wellness system.

King was voted as American Banker’s Innovator of the Year in 2012, and was nominated by Bank Innovation as one of the Top 10 “coolest brands in banking”. King has been featured on FoxNews, ABC, CNBC, Bloomberg, BBC, Financial Times, The Economist, ABA Journal, Bank Technology News, The Asian Banker Journal, The Banker, Wired magazine and many more. He has spoken to more than a quarter of a million finance professionals in over 40 countries in the last 3 years alone. He has visited the White House to advise the National Economic Council on the Future of Banking, and worked with regulators in the US, China, and throughout the EU.

MICHAL PANOWICZ

Michal Panowicz is an effective and inspiring leader, with proven track record of successfully implementing world-class innovation in diverse, multicultural and global environment. His industry experience focuses on financial services and technology, while functional expertise lays in operations & sales, strategy and finance management. Michal has crafted his general management skills and know-how in the most competitive global and Polish organizations.

Michal Panowicz is currently SVP & Deputy Head of Digital Banking at Nordea Bank Denmark.

Previously, Michal was the Managing Director for Products, Marketing & Digital at mBank, a digital frontrunner in banking ranked the #1 online retail and SME bank in 2014 by Forrester Research.

Prior to mBank, Michal worked at Microsoft, eBay and The Boston Consulting Group.Michal is a graduate of MBA Programme at Harvard Business School.

SPEAKERS

ANAND KUMAR BAJAJ

Anand Kumar Bajaj is Group Executive Vice President & Chief Innovation Officer at YES BANK. As an integral part of the Transaction Banking Group, Anand is responsible for developing innovative products and solutions in the Transaction Banking space and works closely with the CMS, Trade, Cards, Branch Banking, Financial Inclusion, Relationship and Technology teams to foster innovation in the Direct Banking and other product delivery channels. He specifically looks at innovations in the Direct Banking and Payments domain.

Anand is also responsible for complete product management of Retail Internet Banking, Mobile Banking, YES BANK. Payment Gateway solutions, alliance formulation and actualization of the Direct Customer Acquisition Strategy. He also manages the Innovation Centre to help YES BANK recognise, analyse, develop and sell new products and services.

Prior to joining YES BANK, he was working with ICICI Bank as an Assistant General Manager and had worked on innovative product and service creation across various verticals. He played a leading role in launching Banking services on IPTV and DTH platforms. He has four patents to his credit for his innovations in Cheque Deposit Machine, Fake Note Tracking Machine, Cash Packet Vending Machine and Transaction Pre-processing Units.

PAOLO BARBESINO

As CEE Retail Head of Digital at Bank Austria, Unicredit Group, Paolo crafts the digital strategy and experience for one of the Systemically Important Financial Institutions in Central & Eastern Europe. Decoding and anticipating what consumers will do, Paolo works at the crossroad where strategy, technology, and service design get together in order to bring to life digital products, services, and experiences for their few million customers in the region.

GOPI KRISHNAN

Gopi Krishnan is currently Chief Information Officer at Qatar Islamic Bank, one of the top 5 Islamic banks in the world. He has more than 18 years of international experience in banking with a successful track record of helping organisations get the best return on their technology investments and using technology as a competitive advantage. Prior to Qatar Islamic Bank, he worked in senior positions at BankMuscat International, First Gulf

Bank, Fidelity Investments and Citigroup. His academic background includes MBA in International Business and several industry standard certifications.

SPEAKERSSPEAKERS

DAVID MILLIGAN

David Milligan is CEO of Matchi.Biz, an “innovation matchmaker”, connecting banks and insurance companies around the world with relevant, curated fintech innovations. He has an extensive background in innovation management within banking, as well as strategy consulting. During his stint with First National Bank South Africa, David headed a number innovation and new ventures business units for over 10 years, as well as heading up strategy development in both commercial and private banking divisions. He also led teams responsible for the launch of new-to-market

technology and also new lines of business within banking. Prior to that, he was a strategy consultant for Monitor Group (now Monitor Deloitte).

LEE GIBSON GRANT

Lee co-founded Coinstructors, a Blockchain focussed Consultancy, in 2014 and the leading inspiration for “Drachmae” a project dedicated to finding a blockchain solution for Greece, a “Central bank in a Box”. Lee has been a successful entrepreneur in telecommunication and energy efficiency, taking new technologies into the marketplace and was one of the very first people to introduce LED technology at government levels with carbon credit backed projects. In Telecoms Lee has worked with MNO, MVNO and wholesale services. From his experience Lee then saw a

natural fit in the Fintech space with Mobile Money harnessing Crypto Currency and Blockchain technology to create a new breed of Hybrid Mobile Money Services.

AARON OLIVER

Aaron Oliver is the Head of Emerging Payments for Middle East and Africa (MEA) at MasterCard. In his current role, he is responsible for developing product strategies, implementation plans and applications of MasterCard’s Emerging Payment solutions, which include Mobile, E-Commerce, and Platforms such as chip, contactless, P2P, BillPay, InControl.

With over 10 years of experience in the payment solutions and services industry across the Asia Pacific and the MEA region, Aaron joined MasterCard from Visa where he held the position of Senior Business Leader, Mobile Money – Asia Pacific. Prior to that, he also held a number of key leadership positions that included Managing Director, Fundamo Asia; Principal Consultant at HSL Consulting; and Vice President, mCommerce Services at Utiba.

DOMINIQUE CORRADI

With over 20 years of consulting experience the UK, France, the GCC, India, and North Africa, Dominique has focused on helping for financial institutions in developing strong internal capabilities through the promotion of Digital to ensure international growth and success.Dominique has built and grown digital capabilities at 10+ financial institutions and has led several multi-million dollars digital FS transformations, with areas of leadership spanning from highly strategic consulting advisory work to the delivery management of large international teams (up to 150+).

As MENA Digital FS Leader at EY Middle East, Dominique has recently led the EY MENA Digital Banking Report initiative, a GCC-specific research work, based on a large scale client survey throughout the region and the interview of 80+ banking leaders at 30 financial institutions.

WWW.MEFTECH.AE

FOR FURTHER INFORMATION PLEASE CONTACT:

Exhibition & Sponsorship enquires:Mohanad Terkawi +971 (0) 50 666 8175 [email protected]

Oliver Bickell +971 (0) 55 690 9376 [email protected]

Marketing & Media Enquires:James Gottfried +971 (0) 55 983 6313 [email protected]

MEFTECH is an exclusive event for people with the following or comparable job titles:

CEO/GM/COO Head of TransformationHead of Information Technology Head of DigitalSVP/VP/CIO Direct Report Head of Customer ExperienceHead of Innovation Head of Retail BankingHead of Risk

discover why the future is digital -...

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