disaster recovery: is your iseries recoverable?

Is Your iSeries Recoverable?

Managed Disaster Recovery Services for IBM System i

Presented by:

Ward Quarles

Director, Marketing & Communications

WTS, Inc.

Your iSeries. Recovered.

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Your Host

Ward Quarles

Director of Marketing &Communications at WTS, Inc.

A regular contributor to industry topics related to enterprise software solutions

Previously Director of Marketing for JD Edwards


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What is a Disaster?

ANYTHING that stops your business from functioning

and that cannot be corrected within an acceptable amount of time.


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What is a Disaster?


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What is a Disaster?


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What is a Disaster?


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According to WTS…

Anything unexpected that restricts access to your iSeries is a disaster.

Natural or regional disasters Extended Power Outages Operator Error Hardware or Disk Failures Malicious Insider/Outsider Attack Planned Maintenance Gone Wrong

…YOU Decide what Constitutes a Disaster!


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Is your iSeries Recoverable?

Are you absolutely positive?

Are you tasked with developing your recovery plan? Will your recovery plan include documented recovery procedures? Can you guarantee the availability of your internal staff during a disaster? What facilities and equipment will be used for your recovery in the event of a disaster?


Customer Recovery Profile

It’s a fact:

12% don’t have a recovery solution or plan

24% have an IBM or SunGard warm-site solution in place and have never completed a successful test

25% have an in-house, same site recovery solution

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A Poor Availability Solution Guarantees

Loss of Data

Business Disruption

Conflict

Potentially Lost Customers

Disaster Recovery Preparedness


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Does Backup = Recovery?

How many people backup their system? Of the company’s that perform regular backups…

42 % are in-complete 21 % ( iSeries/400 ) are un-recoverable 36 % ( Intel ) are un-recoverable


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No one wants to be in a position of explaining why your organization could not recover from a disaster.

Market Requirement for Disaster Recovery


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Common Disaster Recovery Exposures

No documented DR plan or process No recovery facility Local tape storage Equipment constraints Human resource limitations Lack of enterprise applications expertise Loss of data (Recovery Point >12 hours) Lengthy recovery (Recovery Time >one week) No recent test to validate recovery ability


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iSeries Customer Requirements

Reduce risk and exposure Proven and reliable disaster recovery solution Meet corporate disaster recovery objectives Meet budgetary requirements Scalable to meet future needs RTO and RPO assurance Successful, documented semi-annual testing

Geographic diversity for recovery center


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iSeries BCDR Market Overview

TAPE BACKUPS

RPO

RTO

ENTERPRISECLUSTER

Zero to seconds

12-24 Hours

Minutes1-2 Weeks 48-72 Hours

$$$WTS ManagedWTS ManagedRecovery ServicesRecovery Services

PRICED TO COMPETE WITH SUNGARD &

IBM BCRS

INTERNAL/ALTERNATE SITE

IBM BCRS

SUNGARD

HIGH AVAILABILITYLOGICAL REPLICATION

(Internal/External)

Managed Recovery Solution Overview


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Disaster Recovery as a Managed Service

WTS will: Perform a backup & recovery assessment Perform a full recovery as part of assessment Provide recovery documentation Provide WTS equipment for a recovery Conduct with customer two full recovery tests first year Perform a full recovery in a disaster Establish network connectivity (VPN) Work with your internal and external auditors


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Backup & Recovery Assessment

Examine backup strategy and policies for data Review backup strategy and policies for server infrastructure Develop documentation for critical server signoff Examine data exposure models from current backup policies Review tape management policies Review off-site tape storage strategies Identify disaster scenarios and exposures Model to Recovery Point and Recovery Time

Objectives Document server related information Create documentation for recovery process


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Initial Recovery Test

Review and planning according to recovery documentation Stage WTS equipment that meets your requirements Conduct complete restore of your iSeries environment Complete restore of critical business applications Test network connectivity Client to test and validate DR environment Modify and validate documentation

of recovery process Timeline for complete systems recovery


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Annual Recovery Tests

Annual test included in monthly fees Test period guaranteed within six weeks of request 1.5Mb Internet access included in monthly fee 24 hours of client access after recovery for validation Update documentation for recovery procedures


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Competitive Solution Analysis

Disaster Recovery ServicesDisaster Recovery Services

Initial Tape Back-up Policy Assessment Yes No No

Initial Test to Validate Client is Recoverable Yes No No

Number of Tests Included Per Year 2/1 1 1

Hours Allocated for Annual Test(s) No Limit 24 24

Success of Annual Testing is Guaranteed Yes No No

Cost for Annual Test(s) $0 Variable Variable

Disaster Declaration Fee $0 Variable Variable

Facilities and Equipment Available in ??? Hours 2 8 4

Days of System and Facility Access Included in Disaster Scenario 10 Variable Variable

Daily Charge after Grace Period Expires $2,000 Variable Variable

Dedicated Disaster Recovery Facility Yes No No

Client IT Staff Required for Testing and Recovery No Yes Yes

iSeries Expertise Available for Testing and Disasters Yes No No

Conversion to Short-Term Hosting if Necessary Yes No No

* Contract WTS for additional information

* *


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The WTS Difference

Recovery assurance! Validated backup procedures Successful, documented semi-annual testing 20+ years IBM infrastructure management expertise

Fully tested and proven RTO / RPO No dependency on people or travel Detailed knowledge of your environment Can convert DR contract to short or long term hosting solution if necessary


Value add Services to Minimize Your Risk

High Availability For iSeries and xSeries equipment

Data Replication Supports Highly Available solutions Mimix for OS/400 Double Take for SQL and Oracle

Data Vaulting Avamar Combine with Data Replication

Virtualization25

WTS Corporate Overview


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iSeries Leadership and Management

Mr. Richard Dolewski – Chief Technology Officer and Vice President of Business Continuity Services

Certified systems integration specialist and disaster recovery planner

Frequent presenter with IBM and COMMONNewest book titled System i Disaster Recovery Planning is available from MC Press and Amazon.com


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WTS Business Continuity Expertise

Knowledgeable iSeries staff dedicated to recovering your production configuration

Supported 18 computer room disastersConducted over 200 disaster recovery testsPerforming 2 recovery tests per week for our customers

24x7 datacenter facility staffingSAS70 Type II audit for SOX complianceExperience and tested best business practices for iSeries customers


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Your goal is continuation of business operations. It is not enough to only arrange for hardware replacement. Planning must address equipment, staffing, and recovery skills. Task at hand is to educate executive management on existing vulnerabilities. Present solutions along with associated costs. Work with WTS on your disaster recovery options.

In Conclusion


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Ward QuarlesDirector, Marketing & CommunicationsWTS, [email protected]

Thank you for your participation in the WTS webinar.

Questions?