disaster preparedness ii: planning for the future
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Expect the Unexpected: Are We Clearly Prepared?. Disaster Preparedness II: Planning for the Future. Dawn Waters VA Department of Professional & Occupational Regulation. Council on Licensure, Enforcement and Regulation. 2006 Annual Conference. Alexandria, Virginia. - PowerPoint PPT PresentationTRANSCRIPT
Disaster Preparedness II: Planning for the Future
Dawn WatersVA Department of
Professional & Occupational Regulation
2006 Annual Conference
Alexandria, Virginia
Council on Licensure, Enforcement and Regulation
Expect the Unexpected: Are We Clearly Prepared?
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Virginia’s Commitment to Preparedness
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
EMAP Accreditation in 2005
• Fifth state in the nation to receive full accreditationhttp://www.emaponline.org
• Currently nine accredited jurisdictions:– Arizona– Washington DC– Florida– North Dakota– Virginia– Pennsylvania– Jacksonville/Duval County FLA (city/county)– Illinois– Montana
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
VA Department of Emergency Management
• Coordinates emergency planning in the Commonwealth of Virginia
• Statewide Emergency Response Plans (7 volumes)
• Conducts periodic training for state and local emergency planners
• Provides VA citizenry, state agencies, and localities with:– Tool Kits– Training Manuals– Reference Materials
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
VDEM Web Site
About VDEMWhat do they do?
• Preparedness• Response• Recovery• Mitigation
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Continuity of Operations Planning COOP
• Government-wide initiative– Federal, state and
local government
• Created to ensure the ability of government agencies to fulfill their essentialessential roles and functions in response to a wide range of threats
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
COOP Focus
• RResponse
• RRecovery
• RResumption
• RReconstruction
• RRelocation
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’s COOP Planning Model
Phase I
Project Initiation
Phase II
Information Gathering
Phase III
Strategy Options AnalysisPhase IV
Design & Documentation
Phase V
Exercising
Phase VI
Maintaining
Pink Completed
Blue Scheduled
Annually
Green On-going
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Information Gathering – Risk Analysis
• Building Features• Surrounding Area• Fire Protection• Security• Vital Records
– Electronic & Non-electronic• Human Resources• Department Work Areas• Computer & Technical Facilities• IT Due Diligence• Telecommunications• Power Backup• Parking• Transportation• Internet Security• eCommerce
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Jurisdictional/Environmental Threats
• Identified for each state entity by Center for Geospatial Information Technology @ VA Tech
• Risk expressed as number between 0 and 1 (0=lowest & 1=highest)
• Example: DPOR’s Winter Storm Risk (in Richmond, VA) is .37
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Identifying Essential Functions
1. Identify all functions then determine what must always be continued
2. Prioritize the essential functions3. Establish staffing & resource
requirements4. Identify needed date & systems5. Defer non-essential functions6. Integrate supporting activities
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’S Functional Organization Chart
Director
Chief Deputy Director
Legislative Analysis
Deputy DirectorLicensing
& Regulation
InformationSystems Manager
Deputy DirectorCompliance
& Investigations
Deputy DirectorAdministration
& Finance
Communications Director
Community Outreach
Public Information
PublicRelations
ComplaintIntake & Analysis
Investigations
Adjudication
Fair Housing
AlternativeDispute
Resolution
Licensing
DisciplinaryCompliance& Recording
RecoveryFund
RegulationPromulgation
SystemsEngineering
Operations/End UserSupport
SystemsDevelopment
Department of Professional & Occupational RegulationFunctional Organization Chart
As of J uly 1, 2006
Board Administration
Administration
Budget & Performance
Analysis
Education & Examinations
Financial Management
Policy, Planning & Public Records
Human Resources
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Impact Analysis
• Organizational Impact• Division Impact• Peak Times• Peak Load Considerations• Continuity Procedures• Legal Ramifications
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’s Level 1 Functions
• Employee Benefits• Facilities Management (includes Security)• Systems Engineering (IS)• Operations & User Support (IS)• Internal Communication• Mail Processing• Media Relations• Payroll• Public Information• Purchasing/Procurement• Reception• Telecommunications
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 2 Functions
• Accounts Payable• Accounts Receivable• Applications Receipt• Board Minutes (FOIA)• Certifications & Information Requests (FOIA)• Customer Assistance• FOIA & License Transcripts• Complaint Intake• Inventory Management• Legislative Analysis• Legislation (RPD)• Subpoena Log & Distribution• Systems Development
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 3 Functions
• Exam Administration• Exam Application Processing• Exam Coordination• Exam Results Processing• Investigations• License Processing• Record Management• Recovery Fund
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 4 Functions
• Adjudication• Administrative Proceedings• Alternative Dispute Resolution• Board Administration• Board Agenda Preparation• Budgeting• Cause Determination (Fair Housing)• Cost Allocation• Disciplinary Compliance & Recording• Property Registration
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Level 5 Functions
• Applications Scanning• Education Coordination• Enforcement & Agenda Materials Scanning• Fair Housing Outreach & Training• Financial Compliance Reporting• Management & Financial Analysis• Planning & Project Management• Policy Development• Regulation Promulgation
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Elements of a Viable COOP
1. Identification of essential functions2. Delegation of Authority3. Orders of Succession4. Interoperable Communications5. Alternate Facilities6. Vital Records & Databases7. Human Capital Considerations8. Tests, Training & Exercises
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
An emergency occurs…
EVENT
Crisis Management TeamActivate COOP???
Business Continuity
Teams Activated
Functional Recovery Teams
Activated
Yes
EMERGENCY RESPONSE
Resume Normal Operations
No
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
3 Phases of COOP “Activation”
• Activation & Relocation• Alternate Facility Operations• Reconstitution
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
COOP Business Continuity Teams
• Immediate Response Team• Crisis Management Team• Administration Team• Damage Assessment & Reconstruction Team• Information Systems Team• Voice & Data Team• Core Business Teams• Institutional Support Team• Functional (work unit) Teams
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
COOP Communications
Crisis Management Team (CMT)
Damage Assessment & Reconstruction Team
(DART)
Information Systems Team (IST)
Administration Team (ADMT)
Voice & Data Team (VADT)
Institutional Support Teams
(INST)
Core Business
Teams (CBT)
Function Recovery Teams (FRT)
Immediate Response Team (IRT)
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
DPOR’s COOP Planning Model
Phase I
Project Initiation
Phase II
Information Gathering
Phase III
Strategy Options AnalysisPhase IV
Design & Documentation
Phase V
Exercising
Phase VI
Maintaining
Pink Completed
Blue Scheduled
Annually
Green On-going
Presented at the 2006 CLEAR Annual ConferenceSeptember 14-16 Alexandria, Virginia
Speaker Contact Information
Dawn Z. WatersVirginia Department of Professional &
Occupational Regulation3600 West Broad St., Richmond, VA 23230Phone: 804-367-8583, Fax: [email protected]