disaster management - ii

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    LOGO

    DISASTER

    MANAGEMENT

    UNIT II

    KIRUBA

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    Disaster Operations Management

    Whether natural or man-made in origin, disasters playan ever more significant and visible role in today'sincreasingly global society.

    Managing the effects of such disasters is an ever moreimportant service provided both by professionalemergency personnel and by volunteers and volunteer-based organizations.

    By studying how analytical tools from science,engineering, and mathematics can improve theeffectiveness of disaster operations .

    KIRUBA DANIEL J

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    Disaster Operations Management

    Different organizations frequently need towork together before, during, and after theoccurrence of a disaster.

    Information sharing is critical for supportingthe multi-user and multi-task decision makingin this collaborative environment.

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    Definition

    Disaster operations management (DOM)can be defined as the management of

    "activities that are performed before, during,and after the occurrence of a disaster with thegoal of preventing loss of human life, reducingits impact on the economy, and returning to a

    state of normalcy"

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    Phases of DOM

    There are typically considered tobe four different phases associated with

    the managing the effects of a disaster: Mitigation

    Preparedness

    Response Recovery

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    Important Aspects of DOM

    Communication and the exchange of knowledge arealso important aspects of many operations processes

    Partnerships in a disaster situation

    Relevant knowledge about available resources andcapabilities.

    Longer-term service relationships

    Inspection and maintenance program

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    Risk Assessment

    Risk Assessment is the art of identifyingand prioritizing threats, vulnerability and severity

    of threat impact with the cost and workload ofprotection and security.

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    Measurement of Risk

    Identifying threats that could damage or negativelyimpact a facility of operation

    Quantifying the probability that a threat will occur

    Evaluating the severity of impact on economic andfinancial status and reputation of the business

    Prioritizing preventative actions to protect against threat

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    Measurement of Risk

    Examining facility and operations vulnerabilities

    Evaluating existing security systems and

    programs

    Developing and implementing a comprehensive

    program to prevent and protect against threatand improve safety measures

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    Tools in Risk Assessment

    Records of past disasters and major naturalphenomena.

    As precise as possible studies on the specificgeological, climatic and other hazards in thenational and/or regional context.

    Drafting and updating hazard maps and vulnerabilityprofiles with a maximum level of participation.

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    NGO MANAGEMENT

    Public relations Project management

    Staffing

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    Public Relations

    Non-governmental organisations need healthy relationshipswith the public to meet their goals.

    Foundations and charities use sophisticated public relations

    campaigns to raise funds

    Employ standard lobbying techniques with governments

    Interest groups may be of political importance because oftheir ability to influence social and political outcomes

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    Project Management

    Increasing awareness that management techniques are crucial toproject success in non-governmental organizations

    Non-governmental organizations that are private have either acommunity or environmental focus.

    They mobilize public support and voluntary contributions for aid

    They often work in areas where government-to-government aid is

    not possible.

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    Staffing

    Not all people working for non-governmental organizations arevolunteers.

    There is some dispute as to whether expatriates should be sent to

    developing countries.

    Cons : The cost of foreigners is typically higher, they have no grassroot connections in the country they are sent to, and local expertise isoften undervalued.

    Example: By the end of 1995, CONCERN worldwide, an internationalNorthern NGO working against poverty, employed 174 expatriatesand just over 5,000 national staff working in ten developing countriesin Africa and Asia, and in Haiti.

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    Strengths

    Structured administrative Setup

    Co-ordination among various Departments

    Provisions for adequate funding

    Immediate relief and rescue operations

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    Strengths

    PPP(private and Public partnershipprograms

    Provision for international co-operationand support

    Highly qualified team of experts

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    Weakness

    Participation and Involvement negligence bypeople and organizations

    Rehabilitation Negligibility-Negligible social and psychological treatment

    - Negligibility in monitoring and evacuation

    - Negligibility of training the local community

    - Operational Drawbacks

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    Opportunities

    Enormous Scope for R&D(Research and Development)

    Expert involvements in mitigating disasters

    NGOs involvement in pre & post Disaster Management

    Networking between Villages and District headquarters

    Workforce Availability

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    Threats

    Identification of Experienced and credibleNGOs

    Decentralization may lead to corruption

    Poor control mechanism

    Poor monitoring System

    Control over funds and Progress

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    Institution Awareness

    andSafety Programmes

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    Primary strategies

    Place Institution safety on the education agenda

    Form a Institution Safety Advisory Committee (....pre-disaster)

    Each Institution should prepare a Building Level EmergencyRespone Plan

    Draw in effective guidelines for safety regulations

    Develop safety policies

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    Basic components

    Promoting Awareness and EducationActivities

    Demonstrating Disaster RiskManagement

    Training and Capacity Building

    Assessing Vulnerability and takingsuitable Mitigation Options

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    Demonstrating Disaster Risk Mgmt

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    Training and Capacity Building

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    Assessing of Institution Buildings

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    0

    10

    20

    30

    40

    50

    60

    70

    80

    Different Criteri

    %

    SchoolSati

    sfying

    Requireme

    nts

    Architecture Structural Functional External Preparednes

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    I. Architectural Observations

    1. Area of the Institution

    2. Space in each rooms

    2a. Height

    2b. Area per person

    3. Location of the staircase

    3a. Distance of the staircase from the farthest room

    4. Staircase details

    5. Passage/Corridor5a. Width of corridor

    5b. Length of the corridor

    6. No of exits

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    II. Structural Observations

    Age of the building

    Construction History (one phase or multiple phase)

    Column Orientation

    Shape of building

    Are there cracks in structural elements

    Are major repair works carried out for the strengthening or the damagedpart of the building

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    III. Functional/Operational Observations

    1. Does the building have a Building Use Certificate

    2. Condition of the Electrical panels/mains

    3. Lightning Protection of buildings

    4. Fixed fire fighting installation

    5. Regular building maintenance works 6. Exit requirements

    6a. Type of exit (doorway/corridor/passageway)

    6b. Condition of the exit route eg: obstructions if any

    7. Is adequate water/toilet facility available at each floor

    8. Are staircase functional at all time or some exits are kept locked

    9. Distance of Emergency Service from the school

    10. Special Provisions for physically handicapped

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    IV. External Observation

    1. Any hazardous unit near the surrounding area? 2. Means of access

    3. Traffic conditions on the road

    4. Speed Breakers

    5. Caution sign boards

    6. violation near the entrance of the building

    7. Chances of water logging

    8. Drains

    9. Access of fire engine

    10. Threat against falling of adjoining buildings/ compound walls/ parapet walls/ chimneys/talls structures/electricity poles etc.

    11. Open space

    12. Main entrance to the plot

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    V. Preparedness Observations

    1. Are awareness programmes organized for the members ofthe Institution?

    2. Are they aware of the vulnerability or vulnerable areas in theInstitution?

    4. Safe place/shelters identified in the Institution

    5. Assignment of duties and responsibilities for Members

    6. Are they been trained for the first-aid?

    7. Provision for firefighting systems

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    Risk Management

    Risk Management is the

    Identification, Analysis and Economic Controlof those RISKS which can threaten the assets(Property, Human) or the earning capacity ofan Enterprise

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    Universe of Risk

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    P R O C E

    P H Y S I C A

    P E O P L

    L E G A L

    O P E R A T

    C A P I T A L S

    R E P O R T

    C R E D I T A N

    M A R K E

    F I N A N C

    S T A K E H

    G O V E R N

    M A R K E T S

    S T R A T E

    I N T E L E C

    P R O P E R

    I N F O R M

    M A N A G E

    S Y S T E M

    K N O W L E

    E N T E R P

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    Risk Assessment

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    Financial Impact

    Pro

    ba

    bilit

    y

    Very High

    Risk

    High RiskLow Risk

    Medium

    Risk

    FINANCIAL IMPACT:

    Threshold Limit to bedecided based on

    Size of the corporate

    PROBABILITY OF

    OCCURRENCE:

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    Handling Risk

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    Risk Levels

    Low & Medium Normal Monitoring at the operational level

    High Close control of all potential contributing factors by the RiskManagement Team

    Very High Risks of this level should be actively tracked for decisions by

    the Risk Management Committee.

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    Insurance

    All Risks are not Insurable

    Essentials of Insurance

    Insurable Interest

    Utmost good faith

    Procedure for Insurance

    Identification of Risks

    Quantify the Insurable value

    Evaluate the choices

    Proposal

    Payment of premiumPolicy Documentation

    Claims

    Administration System

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    Insurable Risks

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    PROPERTY RISKS

    Damage to PhysicalAssetsActs of God

    AccidentsBreak down

    FINANCIAL RISKS

    Monetary Loss from

    Theft and BurglaryBusiness interruption

    Bad credit

    PEOPLE RISKS

    Loss to EmployeesIll Health and accident

    Death

    Overseas travel

    LIABILITIES RISKS

    Loss from OperationsProduct liabilities

    Public liability

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    Focus Areas for Insurance Management

    Identification of Internal & External Pure Risks

    Risk inspection

    Risk Audit

    Scrutiny of Existing Insurance Covers

    Coverage

    Rates & Deductibles (Compulsory self insurance)

    Defining Standard SOP for Claims Control

    Guidelines on documentation

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    Key Areas of Consideration

    Choice of Insurer

    Industry Rating

    Claims Settlement ability

    Sustainability of the companyService levels & infrastructure

    Choice of Intermediary

    Representation of the insurance market

    Knowledge of insurance amongst all industry segments

    Service levels & infrastructure

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    KIRUBA DANIEL. J

    Lecturer, MBA dept.,

    Sri Venkateswara Institute of Information

    Technology & Management,

    Ettimadai, [email protected]

    KIRUBA DANIEL J

    mailto:[email protected]:[email protected]
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    LOGO

    Thank You !