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C O M M U N I T Y S E R V I C E S C O M M I T T E E R E P O R T

Agenda Item 5.2

12 June 2007

DISABILITY ACTION PLAN 2005-2009: KEY ACHIEVEMENTS FOR YEAR TWO

Division Community and Places

Presenter Colleen Lazenby, Manager Community Safety and Wellbeing

Purpose

1. To present key achievements for the year 2006/2007 of Melbourne – A City for People of All Abilities, Disability Action Plan 2005-2009 (Attachment 1).

Recommendation from Management

2. That the Community Services Committee:

2.1. note key achievements for year two (2006/2007) of Melbourne – A City for People of All Abilities, Disability Action Plan 2005-2009;

2.2. endorse a change to Strategy 24.2 from “Continued inclusion of legislative requirements for access to established public buildings” to: “Support any legislation (current or future) that will enhance the requirements for access to established public buildings”.

Key Achievements

3. Achievements for 2006/2007 are listed in Attachment 1.

4. Key achievements include:

4.1. Facility and infrastructure upgrades that have enhanced equity of access for people of all abilities. Examples include: the installation of electric steps ramps in three of the City of Melbourne community buses, implementation of the Master Locksmith Access Key (‘MLAK’) in seven parks, continual upgrade of footpaths throughout the municipality (step free ramp access and the installation of tactile ground surface indicators (‘TGSIs’) and ramp delineation lines), installation of a lift at City Baths and upgrades to Fawkner Park Southern Pavilion, continued discussions with Federation Square management to enhance access in the precinct. An access audit of 109 Council buildings will also be completed by September 2007.

4.2. Council’s Works Program Guidelines and Sustainability Checklist including a specific requirement for full accessibility to all public buildings and places. The Checklist also references the draft Premises Standards of the Building Code of Australia and the Wayfinding Principles and Design Principles for People with Hearing Impairment developed by the Disability Advisory Committee Built Environment Working Group. In addition, all major City of Melbourne capital works projects engage an accredited access consultant;

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4.3. Delivery of two Melbourne Mobility Centre Satellite Services at the Osaka Yacht Race and the Melbourne International Flower and Garden Show (March 2007);

5. The City of Melbourne Disability Action Plan is widely acknowledged as demonstrating best practice in disability and access planning. This is indicated by:

5.1. Council’s Disability Action Plan promoting a change in culture (shift from individual’s disability to access barriers in society) and denoting responsibility for strategies to applicable areas of Council;

5.2. the composition and functions of Council’s Disability Advisory Committee;

5.3. the establishment and operation of the Melbourne Mobility Centre;

5.4. continual advocacy to State and Commonwealth governments on the importance of regulating building access legislation.

6. Council’s Disability Advisory Committee (‘DAC’) continues to provide an ongoing consultative mechanism for Council and the administration in relation to disability and access issues. The DAC is also widely regarded as demonstrating ‘best practice’ with reference to its composition, strategic focus and operational functions. Many local governments and community organisations from across the nation and abroad have sought information on the model of this advisory body. Best practice elements include:

6.1. a Councillor of Council is appointed as Chair of the DAC;

6.2. two established Working Groups of the DAC (Social Issues; Built Environment) that provide further opportunity for community input and representation on disability and access issues;

6.3. representation of five Executive Officers from across Council on the DAC;

6.4. the development and adoption of updated Terms of Reference (April 2007) following a formal review process (May-October 2006) undertaken by an external consultant;

6.5. a ‘sitting fee’ for community members not engaged in paid employment. The City of Melbourne is the first Victorian local government that has implemented this system in recognition of the expertise and value of community representation;

6.6. the status and respect for the DAC within the organisation and Council.

7. The Melbourne Mobility Centre (‘MMC’) has continued to provide access information and mobility equipment for hire for people of all ages and abilities. The following information outlines key achievements and initiatives of this service during 2006/2007.

7.1. The City of Melbourne is the first Australian local government authority to establish a mobility service.

7.2. Since the service commenced operation in January 2006 there have been 580 registered customers who have hired equipment. Many others have sourced information and used the facilities of the service.

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7.3. Council’s mobility service has generated considerable interest from interstate and international visitors. Visitors from the Cities of Sydney, Perth, and Milan have indicated an interest in replicating this model in their capital cities. Delegations from Seoul and Kuala Lumpur have commented on the innovation and the level at which this service responds to community need.

7.4. Satellite Services of the Melbourne Mobility Centre were piloted (March 2007) at the Osaka Yacht Race (considerable interest and two customers) and the Melbourne International Flower and Garden Show (181 customers). The success of this service at the Melbourne International Flower and Garden Show warrants further implementation of this concept. This will enhance ease of participation for people of all abilities to major events and functions and assist promotion of the Melbourne Mobility Centre.

8. The MetroAccess initiative, funded through the Department to Human Services to June 2009, continued to provide support in the implementation of strategies contained within the Disability Action Plan during 2006/2007.

9. On 3 March 2007 the Department of Human Services confirmed that MetroAccess funding will be extended beyond June 2009 as ongoing funding allocation under three year service agreements with the City of Melbourne.

Time Frame

10. The Disability Action Plan has a four year timeframe, aligned with the Council term. This report is a reflection of key achievements in Year Two (2006/2007).

Relation to Council Policy

11. The Disability Action Plan is aligned and linked to Council’s key strategic directions in City Plan 2010 and supports the vision that Melbourne is Connected and Accessible; and Inclusive and Engaging.

12. In addition, a multitude of relevant Council policies and strategies were reviewed during the development process to identify synergies, ensure consistency and minimise duplication.

Consultation

13. Community, stakeholder and specialist input and/or advice are sought by individual branches in the implementation of designated strategies.

14. Council’s Disability Advisory Committee and its associated Working Groups (Built Environment; Social Issues) provide new ideas and ongoing input to the implementation of strategies. In addition the DAC provides advice to a plethora of other Council plans, strategies and initiatives.

15. The monitoring and reporting requirements stipulate that a key achievements report be presented to Council on an annual basis.

Government Relations

16. The following Commonwealth and State Government departments have been significant stakeholder partners in the implementation of the Disability Action Plan during 2006/2007:

16.1. The Human Rights and Equal Opportunity Commission;

16.2. Commonwealth Department of Family and Community Services;

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16.3. Department for Victorian Communities (Community Support Fund);

16.4. Building Commission; and

16.5. Department of Human Services.

Finance

17. One permanent EFT position is responsible for the coordination and implementation of the Disability Action Plan.

18. The MetroAccess position is funded by the Department for Human Services for a three year period from June 2006 to June 2009. Department of Human Services have confirmed that funding for this position will be extended beyond June 2009 as ongoing funding allocation under three year service agreements with the City of Melbourne.

19. All achievements to date in respect of the Disability Action Plan have been made within the allocated budget.

20. Total funds for materials and services for the disability and access portfolio requested in the 2007/08 budget process is $173,940. This does not include funds requested for the operation and promotion of the Melbourne Mobility Centre which is $232,000.

Legal

21. Currently Council may but is not obliged to prepare and implement a Disability Action Plan pursuant to section 60 of the Disability Discrimination Act 1992 (Cth).

22. The Victorian Disability Act 2006 will become fully operational in July 2007. Section 38 of the State Act provides that a council must prepare a Disability Action Plan in accordance with section 38, or address the matters detailed in section 38, in its Council Plan.

23. Further clarification is being sought through the Office of Disability in relation to specifics of the implementation, monitoring and reporting that will be required of Council by the State Government (Department for Victorian Communities, Office of Disability).

Sustainability

24. This Plan supports the City of Melbourne’s ongoing commitment to sustainability in that;

24.1. Equity of access supports broader economic generation and the contribution of people with disabilities as consumers and employees/ers;

24.2. Improvements in access enable greater inclusion and participation opportunities for people with disabilities, contributing to the social sustainability of life in the City; and

24.3. Sustainability principles are beginning to incorporate universal access provisions resulting in greater access by people of all ages and abilities.

Background

25. Council adopted Melbourne – A City of People of All Abilities, Disability Action Plan 2005-2009 in June 2005.

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Attachment: 1. Key Achievements Year Two – 2006-2007

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26. The Plan states the vision that:

“The City of Melbourne demonstrates leadership and commitment in addressing and promoting the rights of people with disabilities to equitable, dignified and independent access and participation in all aspects of life.”

27. The Plan is premised on the principles that:

27.1. although a disability may limit specific abilities it is the barriers in society that exclude inclusion and participation of individuals; and

27.2. a truly inclusive society is one that recognizes and celebrates the diversity of individuals rather than concentrating on their differences.

28. Twenty five branches, across the organisation, have responsibility for specific strategies within the Disability Action Plan. Clear understanding by branches of their responsibilities:

28.1. assists the understanding and acceptance that universal access planning and service provision is the responsibility of the whole of Council;

28.2. supports the allocation of resources to ensure achievement of outcomes; and

28.3. demonstrates a ‘whole of Council’ approach to ensuring response to all citizens who live, work, study or visit our City.

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MELBOURNE – A CITY FOR PEOPLE OF ALL ABILITES, DISABILITY ACTION PLAN 2005-2009 KEY ACHIEVEMENTS REPORT - YEAR 2 (2006-2007)

ASSET SERVICES BRANCH 1. Objective: Ensure consideration and incorporation of universal access provisions in emergency management planning and all asset services. Strategy/Action Outcome Implementation Year 2 - Achievements 1.1 Identify and address the needs of people with sensory and mobility disabilities in emergency management and planning policy and procedures.

Acknowledgement and inclusion of appropriate emergency procedures that address the needs of people with sensory and mobility disabilities. Promotion of these procedures to the wider community through the Be Aware Be Prepared emergency information program.

Incomplete. Preliminary planning of Central Business District Evacuation Planning will identify residents/workers with a disability. An application for funding for a Preparedness Program for People with Disabilities has been lodged under the Emergency Management Australia (EMA) Local Grants Scheme. Notification as to whether this application has been successful or not is anticipated in August 2007.

1.2 Ensure universal access provisions are incorporated as far as possible in the upgrade of Council assets.

Increased number of city assets that respond to the needs of people with disabilities.

Community buses have been upgraded to meet the needs of people with disabilities through the installation of electric step ramps to all three City of Melbourne community buses.

Attachment 1 Agenda Item 5.2

Community Services Committee 12 June 2007

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ENGINEERING SERVICES BRANCH 2. Objective: Continue the annual program of works and initiatives that ensure the street environment and public amenities respond to the needs of people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 2.1 Continue to address access barriers in the footpath and street environment.

Ongoing upgrade of footpath ramps and installation of tactile ground surface indicators (TGSIs). Increased ease of access for people with disabilities.

Program of works to upgrade ramps and install TGSIs completed within budget allocation.

2.2 Increase the percentage of accessible (disabled) parking bays across the municipality.

Increased number of accessible parking bays across the municipality.

Accessible parking bays have been provided where required. No specific target has been established. Note that all parking bays on street can be used for disabled parking at twice the time limit in “green areas”.

2.3 Enhance upgrades of Council signage to incorporate and respond to the needs of people with a range of disabilities.

Exploration of technological innovations in way-finding and interactive information systems to better respond to the needs of people with disabilities. Easy to read signs and directional information

Various options for innovative technological systems have been investigated and a proposal for upgrading I-Hubs to incorporate Bluetooth technology has been developed and costed. Signage installed in accordance with Council’s signage strategy.

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across the city. 2.4 Implement the approved Disability Discrimination Act works program.

Upgraded/compliant infrastructure.

Works undertaken in accordance with approved program and within allocated budget.

COMMUNITY SERVICES BRANCH 3. Objectives: Continue to provide accessible, responsive and high quality services to people of all ages with disabilities. Enhance community engagement and participation opportunities for people of all ages with disabilities. Implement, monitor and report to Council on the progress of this action plan. Strategy/Action Outcome Implementation Year 2 - Achievements 3.1 Advocate for increased Home and Community Care (HACC) funding for care and respite services for people with disabilities of all ages (including children).

Annual increase in people with disabilities accessing HACC Services.

The proportion of people with disabilities aged younger than 60 years receiving Home and Community Care services is currently 15%. This has increased from 12% reported in the Year 1 Achievements. Strategies will continue to focus on the needs of younger people with a disability ensuring that services are responsive to their needs. One strategy will be to establish a standing panel of approved service providers to offer direct care and support. Another strategy will be to provide a wide range of community-based and home-based meal options. These two strategies will offer choice in home-based care and support for younger people with disabilities, rather than a one-size-fits-all model.

3.2 Undertake a service mapping and needs analysis to identify gaps and assist in planning to respond to the specific and cultural needs of children with disabilities and their families/carers.

A planned and implemented response.

Research will be undertaken to identify the needs of children and/or parents with disabilities within their cultural and family contexts in 2007/2008.

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3.3 Support the relevant peak body advocating for the retention of the Children's Services Resource and Development Officer.

Specialised support to children's services staff, to ensure appropriate planning that incorporates and addresses the needs of children with disabilities.

Specialised support is offered to children's services staff to ensure planning incorporates and addresses the needs of children with disabilities.

3.4 Continue to implement an education and advocacy strategy to enhance disability and access awareness internally and externally.

Increased awareness for staff through four internal workshops annually. Increased community awareness through four external workshops annually (community, business, tertiary education sector).

The Good Access is Good Business Program ran five workshops during the course of the year and has achieved the targeted training schedule. Two of these workshops targeted community and business organisations and three were conducted for internal branches of Council (Events Melbourne – two workshops and Park and Recreation – one workshop). Feedback received by participants included that workshops have enhanced knowledge of obligations to provide universal access through adherence to good access principles.

3.5 Continue program of providing access information and training to assist independent access to business, retail, entertainment and tourist attractions within the City.

Updated publication of access resources: -CBD Mobility Map (1 2 3 4) -Access Guide for Eateries (1 3) -Access Checklist/s (2 4) -Good Access is Good Business Guidelines (3) -Be Aware Be Prepared. (1)

The following publications were updated and distributed. CBD Mobility Map – 5000 copies Access Checklist for Events – currently being developed by an accredited access consultant and with the input of the Events Melbourne Branch. This will be widely distributed to the events/tourism sector. Refinements of the Good Access is Good Business Guidelines have already commenced, concentrating on consulting with the business sector / internal units to identify specific issues. The Be Aware Be Prepared Program will also focus on ensuring the needs of people with disabilities are addressed in emergency planning and evacuation procedures.

3.6 Engage with people with disabilities to facilitate and encourage

Increased participation rates of people with disabilities in community

The MetroAccess Project Officer has developed partnerships between numerous community and state wide organisations , individual community members and support services to identify key issues for people with disabilities living, working or

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their involvement in community programs and activities (MetroAccess).

programs and activities. Increased participation opportunities for people with disabilities within community settings.

visiting the city. (Agencies include: Arts Access; Circus Oz; Reinforce; Youth Disability Advocacy Services; Rawcus; Yooralla; VICNORD; North and West Migrant Resource Centre; and Star.) MetroAccess has been actively involved in local and regional programs to support and enhance community participation opportunities for people with disabilities.

3.7 Develop a community participation plan based on a service and community support mapping exercise that incorporates the needs of people with disabilities of all ages and their carers (MetroAccess).

Completion of service mapping exercise that identifies availability of services and identifies the location and gaps in support services across the municipality. Development and implementation of community participation plan

The MetroAccess Project Officer completed Council's second Mapping Report and Community Building Plan which outlines priorities for the period of November 2006 to November 2007. Projects aimed at strengthening the community's capacity to provide support to people with disabilities are:

• Citizen and civic participation • Planning forums and networks • Education and training • Arts, recreation and events • Community strengthening • Information • Community Awareness • Research • Health and Safety

3.8 Investigate the needs of people with disabilities from Aboriginal or Torres Strait Islander backgrounds and assess the appropriateness of available services.

A needs analysis report.

Incomplete. The needs of people from Aboriginal or Torres Strait Islander backgrounds will be included in research to be undertaken in 2007-2008.

3.9 Continue to convene a Disability Advisory Committee, and associated working groups, to assist

Consolidation of Council's Disability Advisory Committee as an instrumental advisory

Six meetings of the Disability Advisory Committee were convened during 2006/2007. This civic opportunity enables the participation and input of people with disabilities to Council’s planning, programs and services.

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Council to meet its strategic objectives.

body to all areas of Council on matters that relate to disability and access. Periodic review of Council's Disability Advisory Committee completed.

In addition, five meetings of the Built Environment Working Group and Social Issues Working were convened. Examples of issues addressed by these working groups include: development of practice notes for internal council departments (Wayfinding Principles and Design Principles for People with Hearing Impairment and response to specific social issues such as homelessness). A Functions Review (May – October 2006) of the Disability Advisory Committee was undertaken by an external consultant. Revised Terms of Reference, the development of a Disability Advisory Committee Handbook and the introduction of a ‘sitting fee’ for community representatives not in paid employment have been implemented as a result of the review process.

3.10 Increase the representation of people with disabilities to other advisory committees of Council.

Broader community representation on Council committees. Enhanced response to community need and increased civic participation across Council.

Incomplete. A Working Group comprising applicable representatives across Council will be convened during 2007/2008 to progress this strategy. Pending. As part of the development of the Early Years Advisory Committee, people with a disability will be encouraged to nominate.

3.11 Explore the capacity of the Community Transport Program model to enhance transport options of people with disabilities.

Increased options associated with implementation of recommendations.

Council's Aged and Disability Services provider Southern Cross Care (Vic) has leased two buses with disability access; one bus is available for community hire, and the other vehicle is used as part of the Community Transport Service. As the leases are renewed the remaining fleet with be replaced with vehicles which have appropriate access; it is anticipated that this will take eighteen months to complete.

3.12 Advocate to State and Commonwealth government on legislation and policy reforms that impact on the lives and

Representation of constituents on disability and access issues, by City of Melbourne.

Advocacy to state and/or commonwealth government was undertaken on the following issue:

• Support for the introduction of the draft Premises Standards – Australian Building Codes Board

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life opportunities of people with disabilities and their carers.

Feedback to the State governments was provided for the following issues: • Draft Disability Services Planning Policy - Department of Human Services

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3.13 Develop partnerships with community, business and other levels of government to ensure "whole of community" response to access issues.

"Whole of community" understanding and response to community and access issues.

Projects and initiative undertaken across the Community Services Division and council branches assists different levels of government to work in partnership to ensure equity of access opportunities for all. Examples include:

• Good Access is Good Business Program; • MetroAccess Initiative/Projects; • Access resources and publications; • Support for the introduction of legislative requirements for universal access; • Community Grants initiative; • Melbourne Mobility Centre.

3.14 Identify and address the needs of people with "hidden" disabilities including hearing, intellectual, cognitive, psychiatric and acquired brain injury issues.

Enhanced access to Council services for people with "hidden" disabilities.

‘Hidden’ disability issues will be addressed as a major priority through Council’s Disability Advisory Committee Social Issues Working Group. This will assist in identifying strategies to assist participation opportunities in all facets of life for people within this cohort (for example, mental health issues).

3.15 Support library services to incorporate and respond to the needs of people with disabilities.

An access checklist for libraries developed. Enhanced inclusion and participation opportunities for people with disabilities.

A disability access review was undertaken of the East and North Melbourne libraries in September 2006 using the access checklist. Regular visits to sixty-nine (69) housebound Melbourne residents. In March 2007, the City of Melbourne brought library services in-house. A large number of new Large Print books and Talking Books were ordered to meet the requirements of the Home Library Service being delivered from the East and North Melbourne Libraries. A

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new facility to service the library needs of housebound residents is being developed at the archives store in Little Bourke Street. Adaptive Technology equipment: • 3 PC’s, including JAWS (voice output), Dragon (voice input) & Magic (magnification)

at City Library. • 3 hearing loops at City Library (public desks and seminar room), 1 at East Melbourne • 2 height adjustable PC workstations at City Library. Building features at City Library for people with a disability include floor textures to indicate changing levels and Braille signage.

3.16 Audit the Disability Action Plan annually and report to Council and the community on progress.

Annual report of progress and achievements by June of each year.

Following consultation with all applicable branches of Council a Key Achievements Report is presented to Council on an annual basis. In 2007 this will be presented in June.

3.17 Implement the establishment of a Mobility Centre at Federation Square.

Independence and ease of access to the City and its surrounding areas by people with disabilities from across Australia and the world.

The Melbourne Mobility Centre continues to provide an invaluable service to the citizens of, and visitors to, our city. To date the Melbourne Mobility Centre has 580 registered customers (23 April 2007) who have hired equipment from this service. Additional community members have utilised the facilities and collected access resources from the service.

3.18 Plan activities that promote and celebrate International Day of People with Disabilities (3 December) annually.

Annual celebration and acknowledgement of the integral and valuable contribution of people with all abilities in our community.

In 2006 the MetroAccess Officer co-ordinated three community events/activities within the municipality to celebrate International Day of People with a Disability (3 December). These activities were conducted in partnership with the Department of Victorian Communities, Department of Human Services, Arts Access, Joint Councils Access for All Abilities, Round Table on Inclusive Arts, Tourism, Sport & Recreation, Scope, Yooralla, ArtPlay, Rawcus, YMCA and Circus Oz. Activities for people of all ages and abilities included a Family Day at Kensington Community Recreation Centre and celebrations at Artplay including a Circus Oz workshop. Approximately 140 people participated in the above events.

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PARKS AND RECREATION BRANCH 4. Objective: Further enhance access to park and recreation activities for people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 4.1 Research gaps in park and recreation opportunities, active and passive, for people with disabilities of all ages (children, adults, older persons).

Research completed. Expanded recreation and leisure opportunities for people with disabilities of all ages

City Baths have installed a lift (disabled) and an additional platform lift to enable access to all gym areas and full use of the gym facility by people with disabilities. Fawkner Park Southern Pavilion - area to be upgraded with new facilities to cater for usage by people with disabilities.

4.2 Denote accessible parking bays, accessible paths of travel and accessible toilets in parks information and publications.

Information provision that supports access to-parks for people of all ages with disabilities.

Over 315 accessible (disabled) parking spots are provided on event days in parks for use by people with disabilities.

4.3 Review the provision of accessible toilets in major parks.

Accessible toilets in major parks included in capital works program.

The Master Locksmith Access Key (MLAK) has been installed in the following existing facilities:

Birrarung Marr – ArtPlay Building;

Carlton Gardens North – Rathdowne Street;

Carlton Gardens South – Rathdowne Street;

Flagstaff Gardens – Corner William & Dudley Streets;

Powlett Reserve – Albert Street East Melbourne;

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Levers Reserve – Flemington Road;

Fitzroy Gardens – Lansdowne Street;

4.4 Review playgrounds across the municipality to assess access for children and parents with disabilities.

Playgrounds upgraded to increase recreation options for children with disabilities.

Playground renewal works allowed for new play equipment to be installed which was accessible and user friendly for children with disabilities: Ievers Reserve, Carlton Gardens, Yarra Park and Fawkner Park. A lock up (Liberty) swing has been installed in ArtPlay at Birrarung Marr; key operated and set aside for exclusive use by people/children with disabilities.

4.5 Undertake research to identify the recreation needs of people with disabilities from culturally and linguistically diverse backgrounds.

Research undertaken.

Incomplete. The recreation needs of people with disabilities from culturally and linguistically diverse backgrounds will be included in research to be undertaken by the Community Services Group in 2007-2008.

4.6 Ensure funding/lease agreements incorporate the requirements of Council's affiliation with the Companion Card scheme.

Free access for carers of people with disabilities to leisure and recreation activities or events.

Council’s major recreational facilities, for example Melbourne City Baths, recognize the use of the Companion Card scheme.

HUMAN RESOURCES BRANCH 5. Objective: Develop and enhance a workforce that reflects the diversity of our community through the inclusion of people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 5.1 Review terminology used in position

Enhanced public perception and greater

All advertisements clearly refer to City of Melbourne values and all applicants are directed to City of Melbourne policies including City of Melbourne policies including EEO

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advertisements referring to equal opportunity employment.

awareness of Council's commitment to equal employment principles.

policies. The City of Melbourne website (recruitment) will contain wording stating that City of Melbourne values and encourage diversity in the workplace and supports Equal Opportunity (EEO) legislation.

5.2 Continue to implement Council's employment policy for people with disabilities.

Equal employment opportunities as stipulated by legislation.

The City of Melbourne continues to comply with this legislation and to review and raise awareness of relevant policies.

5.3 Development of a Human Resources Diversity Strategy.

Human Resources Diversity Strategy developed to reflect community diversity in Council’s employment profile.

Incomplete. A Human Resources Diversity Strategy is currently being developed.

5.4 Continue to include people with disabilities in current trainee and graduate programs.


The City of Melbourne continues to offer a trainee program. The program offers specific opportunities to people facing barriers to employment

5.5 Continue to work in partnership with disability employment networks to assist recruitment and appointment of people with disabilities.


Specialised disability services are continuously consulted regarding employment opportunities. Specific actions include:

– positions are advertised on disability service’s job boards; – agencies are engaged to provide support and training to able-bodied

employees where transition to work issues are apparent for a person with disability.

5.6 Include disability awareness training and communication guidelines in staff induction kits and on the Human Resources

Training provided by City of Melbourne.

The Staff Induction Kit refers to equal opportunity legislation and policies and values of City of Melbourne.

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intranet. 5.7 Provision of disability and access training for Council staff and applicable contractors.

Reinforced understanding about appropriate interaction and response to the needs of people with disabilities.

The provision of this training is currently being explored with the support of Community Services Branch (tailored components of the Good Access is Good Business Program).

5.8 Work with applicable employment networks to enhance and promote the rights of people with disabilities to equity of opportunity in employment.

Enhanced equity of employment opportunities for people with disabilities.

Continued contact for mutual support is made with relevant agencies to enhance the opportunities for people with barriers to employment including disabilities.

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GOVERNANCE BRANCH 6. Objective: Ensure governance practices and procedures are open, transparent and accessible to people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 6.1 Continue to maintain Councils accessible voting processes.

Civic legislative obligations met.

A report on consultation with respect to the method of voting in the 2008 Council election is due to be considered by the Council in April 2007. Postal voting will be one of the options to be considered.

6.2 Ensure Council meetings, public meetings and consultations forums are conducted in accessible venues.

Equity of participation opportunities for people with disabilities ensured.

Council meetings are conducted at Melbourne Town Hall. This venue provides access for people with disabilities including those with mobility impairments (direct access via lift) and hearing loops in the Council Chamber and Committee Meeting Room.

6.3 Ensure the Council's governance and financial reports are easily read and available in alternative formats.

Reports provided in alternative formats (upon request).

Documents are provided in PDF, format and in either Word or hard copy.

6.4 Provide disability and access training as part of councillor, executive management and staff induction.

Understanding of the specific needs of people with disabilities by the executive management of Council.

Induction courses for staff at all levels include information on diversity principles, equal opportunity legislation and obligations.

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CORPORATE COMMUNICATIONS BRANCH 7. Objective: Enhance provision of information and publications in accessible formats. Promote people with disabilities as integral and participatory members of our community. Strategy/Action Outcome Implementation Year 2 - Achievements 7.1 Include positive promotion of people with disabilities, engaged in all aspects of life, in Council publications.

Depiction and promotion of people with disabilities as active and integral members of our community.

Council's publications include a range of images including people with disabilities. Stories in Melbourne News in the past year included: January 2006 - Mobility Centre for Federation Square September 2006 edition on " Access all hours for disabled toilets" Stories on the Mobility Centre have also featured in Out and About newsletter, Melbourne Update Newsletter, and the corporate advertisement (which features in Melbourne Times and Melbourne Weekly).

7.2 Provision of Council information and publications in accessible/alternative formats, as well as availability of AUSLAN sign interpreters for people who are hearing impaired or deaf.

Council information accessible to people with disabilities. Statement outlining the availability of Council information and publications in alternative formats for inclusion in all Council publications developed Plain English versions of all Council information and publications developed.

Melbourne News, Council's main publication for residents, is now produced on CD and cassette. Vision Australia has recognized our contribution by nominating the City of Melbourne for a "Making a Difference" award. The new Residents Handbook will be produced in an alternative format (CD) mid 2007. Incomplete. Council publications are available on the website with a large number also available in alternative formats. Corporate Communications has run a campaign "Write it Well", which encourages all staff to use clear and concise language. All staff have been issued with a bookmark and desk caddy to remind them of the importance of writing clearly.

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Utilization of alternative media to promote Council information and events (captions, audio read & RPH).

Council has a regular spot on RPH (Radio for the Print Handicapped)

7.3 Maintain and enhance Council's AA website rating.

Improved web access for people with disabilities. On-line accessibility action plan.

Accessibility is a key criteria for all website content. The website has been reviewed by Vision Australia and the website follows its recommendations including: - providing documents in two formats - rich text and PDF; - specifying file sizes; - alt text for images; - clear writing; - contrast of colors; - no italics; - skip to content; - heading tags. A website policy exists (Our Website: your guide to getting on line) which requests that all publications provided for online use also be available as a rich text file or other alternative format for accessibility. It also includes other accessibility guidelines.

7.5 Promotion of annual International Day of People with Disabilities (3 December).

Celebration of International Day as a key event in the City's event calendar.

The event was promoted through the City of Melbourne website, corporate advertisement and newsletter Melbourne Update.

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URBAN DESIGN BRANCH 8. Objective: Continue to incorporate universal design principles in the planning and design of the urban environment, to ensure ease of access for people with disabilities Strategy/Action Outcome Implementation Year 2 - Achievements 8.1 Develop and utilize an urban design access checklist to ensure response to the access needs of people with disabilities.

Uniform and clear understanding of access requirements applied from initial urban planning and design processes.

Urban Design is working with Community Services to identify the most effective tool for ensuring response to the needs of people with disabilities.

8.2 Review the design and location of public seating.

Improved amenity and rest stops for people with limited mobility.

Urban Design is currently assessing the design and location of public seating to ensure response to community need.

8.3 Audit Council open spaces to identify access barriers.

Audit completed and identification of priority areas for improvement and capital works allocation.

Urban Design is working with Community Services to explore the most appropriate audit tool to be utilised in assessing access of open spaces.

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DESIGN, MAJOR PROJECT DELIVERY AND WORKS PROGRAM BRANCHES 9. Objective: Ensure all design, major projects and works programs and initiatives provide universal access. Strategy/Action Outcome Implementation Year 2 - Achievements 9.1 Ensure all design and works project briefs incorporate the undertaking of universal access provisions and audits.

Enhanced access to a range of built, amenity and open space amenities.

The Council Works Program Guidelines for the 2007/2008 Program have been amended to include a Sustainability Checklist which identifies environmental, social, cultural and economic opportunities to be considered in the design of specific projects. The checklist includes a combination of discretionary and mandatory requirements. The specific Requirement is called “Design / development for full accessibility to all public building and places”. It is a mandatory requirement. The Checklist also references the draft Premises Standards of the Building Code of Australia, Wayfinding Principles and Design Principles for People with Hearing Impairment. Some example of Council works during this period include: CH2, Bourke Street Mall Redevelopment and Argyle Square Piazza Italia. The 2007/2008 Council Works Program Guidelines have been adopted by the Council Works Panel and will apply to the design of all projects in the 2007/2008 Council Works Program.

FACILITIES MANAGEMENT BRANCH 10. Objective: Continue to provide equitable access to people with disabilities in all Council buildings and facilities. Strategy/Action Outcome Implementation Year 2 - Achievements 10.1 Where possible, Endeavour to ensure Council buildings and facilities demonstrate best

Demonstration of the City of Melbourne commitment to best practice in accessibility of

Council House 2 (CH2) and the East Melbourne Library buildings were designed in close consultation with accredited access consultants to ensure base building and fit outs can be used by all groups in the community.

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practice in ensuring access for all.

building and facilities.

10.2 Undertake periodic access audits of Council facilities to enhance access for people with disabilities.

Enhanced access to Council buildings and facilities

The City of Melbourne has commenced an access audit of 109 buildings. The first stage will be completed by July 2007 and the second in September 2007. These audits will cover all buildings that have not been assessed in the past five years.

10.3 Implement recommendations of access audits and develop a prioritised capital works list.

Systemic approach to enhancing access requirements in Council buildings and facilities.

High priority works listed in report on Commonwealth Bank Building have been programmed in with other services upgrades for 2007-08 ($500K) with $500K allocated in the following two years. High priority work to the lift at North Melbourne town Hall has been included in 2007-08 Council Works Program. $100K has been included in the accommodation modifications budget for 2007-08 to address highest priority works identified in audits due in July.

10.4 Explore the feasibility of installing an accessible toilet on the second floor of the Melbourne Town Hall.

Equitable access to facilities for people with disabilities.

Initial investigations reveal these works cannot be easily carried out without compromising the buildings heritage integrity and service levels. Funding has been set aside to engage PA/heritage a consultant to find an equitable solution. Funding for these works in 2007-08 will be used to fund the audit works mentioned in 10.2.

10.5 Implement the Master Locksmiths Access Key (MLAK) in City of Melbourne public toilets.

Enhanced independent access to public toilets provided by the City of Melbourne

The MLAK system has been implemented at seven of Council’s public toilets located within parks as follows:

Birrarung Marr – ArtPlay Building

Carlton Gardens North – Rathdowne Street

Carlton Gardens South – Rathdowne Street

Flagstaff Gardens – Corner of William and Dudley Streets

Powlett Reserve – Albert St East Melbourne

Ievers Reserve – Flemington Road

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Fitzroy Gardens – Lansdowne Street


Free access for carers of people with disabilities to events, activities or celebrations held in Council buildings and facilities.

Program agreements include the requirement that operators are affiliated with the Companion Card Scheme.

ARTS AND CULTURE BRANCH 11. Objective: Facilitate and promote inclusion and participation opportunities for people with disabilities in arts and cultural activities and events available within the City. Strategy/Action Outcome Implementation Year 2 - Achievements 11.1 Development of an arts and cultural venues access checklist.

Enhanced accessibility for people with disabilities to events and festivals.

Council has completed a range of capital works to improve accessibility at its cultural venues. The checklist for arts and cultural venues is a project that has been completed by Arts Access.

11.2 Promotion of the arts and cultural grants program, activities and events through disability networks and the media.

Enhanced access and inclusion opportunities for people with disabilities.

Council supports Club Wild through it Triennial Arts Program - and through its cultural venues. Council supported 'the Other Film Festival' over the last two years, which focussed on films made by people with disabilities or on the subject of disability. Several programs at Artplay were delivered for children of all abilities. The CCD project 'Bear in Mind' - funded through the 2007 Arts Grant Program focuses on artwork produced by people with ABI (Acquired Brain Injury).

11.3 Ensure funding/lease agreements incorporate the requirements of Council's affiliation with the

Free access for carers of people with disabilities to events and festivals.

Implemented. Council's funding and lease agreements for the Arts and Culture portfolio incorporate requirements to participate in the Companion Card Scheme.

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Companion Card scheme. 11.4 Engage people with disabilities in the planning, development and implementation of projects and activities related to the Arts and Culture branch and its venues and programs.

Arts based projects are inclusive of people with disabilities.

All Program Managers assess issues of accessibility when evaluating programs. Manager Arts and Culture currently chairs the Social Issues Working Group of Council's Disability Advisory Committee.

STREET ACTIVITY BRANCH 12. Objective: Continue to implement legislative and policy requirements that ensure ease of access for people with disabilities within the street environment. Strategy/Action Outcome Implementation Year 2 - Achievements 12.1 Promote and monitor local law requirements that stipulates uninterrupted and clear paths of travel along footpaths and building lines.

Ease of access for people with disabilities.

The Street Activity Compliance Team and Local Laws Officers monitor compliance to access provisions as stipulated in local law requirements. The compliance regime has been extended to include seven day service. Local laws and compliance coverage is provided from Monday to Friday between the hours of 8.00am to 4.45pm and from Friday to Monday between the hours of 1.00pm and 11.00pm. This enables a compliance service to be offered when street activity is at its peak.

12.2 Explore the feasibility of developing a "respectful pedestrian" communication plan, to enhance effective, safe use of all footpaths.

Identification and promotion of best practice "pedestrian traffic" principles that incorporate the range of needs of people who use mobility aids.

Review of the Kerbside Café Code has included consultation with applicable officers and Council’s Disability Advisory Committee.

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PARKING AND TRAFFIC BRANCH 13. Objective: Ensure compliance with disabled parking amenities within the City to enhance availability and accessibility for people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 13.1 Enhance compliance programs for non-compliant use of disabled (accessible) parking bays.

Decrease in the misuse of accessible parking bays by individuals not eligible to use these spaces.

There were 2 616 Parking Infringement Notices issued for cars not displaying Disability Parking Permits. In order to track an ‘improvement in misuse’ that is, fewer unauthorized people parking in designated disabled parking spots, this figure should show a decline over the next two years of this Strategy. This is consistent with the assumption that a fine will dissuade repeat offences. This may be true, however, the number of fines issued may also drop if Traffic Officers issue fewer fines as a result of individual or seasonal variations.

13.2 Liaise with Vic Roads to seek an increase in penalties for misuse of disabled (accessible) parking bays.

Decrease in the misuse of accessible parking bays by individuals not eligible to use these spaces.

This issue was addressed in the Disability Parking Scheme review, but recommendations put to State Government were not accepted and the project has stalled.

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DOCKLANDS TRANSITION 14. Objective: Ensure the needs of people with disabilities are considered in the planning and development of buildings, open space, infrastructure and community services. Strategy/Action Outcome Implementation Year 2 - Achievements 14.1 Identification of partnership projects between the City of Melbourne and Vic Urban to ensure consistency in addressing of access requirements.

Streamlined provision of infrastructure, amenity and community services.

The MetroAccess Project Officer has liaised with VicUrban (Community Development Project Manager) regarding development of a Mobility Map extending to Docklands.

14.2 Ensure communication of the various responsibilities for public spaces at Docklands is addressed through a joint communication commitment between the City of Melbourne and VicUrban.

Clearer understanding by stakeholders of responsibilities for the public areas under municipal (City of Melbourne) control / regulation from 1 July 2007.

The CBD Mobility Map and Accessing Melbourne are displayed and distributed at the Hub. Good Access is Good Business session promoted in the April/May edition of Docklands Community News. It is proposed that Satellite Mobility Centre Services will be established at Docklands during large events.

BUSINESS INFORMATION SERVICES 15. Objective: Ensure business information systems identify and respond to the needs of employees/people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 15.1 Audit business information systems to ensure response to the needs of employees/people with

Enhancements in accessibility of business information systems.

Continue to ensure that City of Melbourne websites meet accessibility standards. This also relates to internal intranets.

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disabilities.

GRAPHIC INFORMATION SYSTEMS 16. Objective: Assist building owner/occupiers across the CBD (municipality) to display street numbers that are clear and readable. Strategy/Action Outcome Implementation Year 2 - Achievements 16.1 Assist building owner/occupiers across the CBD (municipality) to display street numbers that are clear and readable.

Increase in the number of street numbers on buildings that are clear and readable.

The occupancy survey for 2006 has been completed. Information regarding access to commercial buildings was assessed. This information is NOT intended to be a comprehensive study. The information was collected to provide an initial assessment only. The categories below were assigned for each entrance.

1. Main Entrance step free

2. Main Entrance with Ramp

3. Alternative Access

4. Limited (small lip or steep ramp)

5. Non accessible 6. Too complex to determine

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MELBOURNE MARKETING AND TOURSIM BRANCH 17. Objective: Work in partnership with the tourism, entertainment and business sector to enhance accessibility for people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 17.1 Promotion to encourage tourism venues and facilities to enhance access for people with disabilities.

Enhanced access for people with disabilities to the City.

Tourism Melbourne will work with Community Services to provide access awareness to tourism attractions.

17.2 Distribute the applicable access checklist to tourist and entertainment facilities.

Enhanced access to tourism and entertainment venues and facilities.

Tourism Melbourne will provide Community Services with tourism operator/database for distribution of the access checklist.

17.3 Support the providers of rivercraft to consider and improve access for people with disabilities.

Equity of access for people with disabilities to river-craft tourism, recreation and leisure options.

Tourism Melbourne will work with Community Services to provide access awareness to tourism attractions.

17.4 Promote the City of Melbourne as an accessible tourist destination for people with disabilities.

Equity of access for people with disabilities and economic development opportunities for the tourism sector within the City.

Tourism Melbourne promotes Melbourne as an accessible tourist destination through our visitor services and connects visitors with disabilities to www.accessmelbourne.vic.gov.au from our tourist webpage www.melbourne.vic.gov.au/touristinformation. The Melbourne Mobility Centre at Federation Square is promoted through the Melbourne Visitor Centre, the Melbourne Visitor Booth and the City Ambassador Programs.

17.5 Provision of Town Hall tours in AUSLAN annually, or as required.

Access to tours for people who are deaf or hearing impaired.

Melbourne Town Hall Tours are available to people with disabilities. AUSLAN interpreters are available upon request with appropriate booking notification.

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MEDIA RELATIONS BRANCH 18. Objective: Promote people with disabilities as contributing, participatory and integral members of our community. Strategy/Action Outcome Implementation Year 2 - Achievements 18.1 Include positive promotion of people with disabilities, engaged in all facets of life in Council publications.

Depiction and promotion of people with disabilities as active and integral members of our community.

Distributed media release promoting the Melbourne Mobility Centre and assisted in the organisation of media event involving the AFL player Lenny Hayes to promote the Melbourne Mobility Centre.

CUSTOMER AND INTERNATIONAL RELATIONS BRANCH 19. Objective: Continue to engage in high quality customer service interactions with people with disabilities Strategy/Action Outcome Implementation Year 2 - Achievements 19.1 Continue to provide high quality customer service to people with disabilities.

Responsive service provision.

Melbourne International Branch Melbourne International received significant interest from Milan in relation to the Melbourne Mobility Centre model and other access initiatives of Council. In addition Melbourne International has contributed to meetings exploring ways to further promote the Melbourne Mobility Centre.

19.2 Integrate equity of access planning in place management initiatives.

Response to the needs of people with disabilities

The Kensington Community Liaison Committee on which Place Management is represented successfully gained Office of Housing access standards for front doors to 920mm in the Kensington Estate development. This is above those set in the Australian Standard to improve access for wheelchairs and mobile mobility devices. Examples include: advocacy to include accessible housing standards within the Carlton Housing Redevelopment C117 Amendment; and effective resolution of Parkville community concerns in relation to the installation of TGSIs.

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MOOMBA WATERFEST AND EVENTS MELBOURNE 20. Objective: Ensure Moomba Waterfest, and other Council events and festivals, consider and address the access needs of people with disabilities. Strategy/Action Outcome Implementation Year 2 - Achievements 20.1 Development and utilisation of an access checklist and guide.

Enhanced accessibility for people with disabilities to Moomba Waterfest, Council events and festivals.

All event plans incorporate access provisions that ensure address of universal access requirements.

• Trialling of Satellite Melbourne Mobility Centres (eg: Melbourne Osaka yacht race- docklands).

• Accessible (disabled) toilets at all events. 20.2 Develop information for the community about access provisions at festivals and events.

Encouragement of people with disabilities to participate in community events/festivals.

Event information circulated to the public includes information on access provisions for the community.

• Tickets to major events provided to assist access for people with disabilities on a low income.

• Moomba and New Years Eve viewing locations for fireworks.


Free access for carers of people with disabilities to events and festivals.

Most of the events organised through Events Melbourne are not ‘ticketed’ however all organisations are familiar with and recognize the Companion Card. For example, Motorola Spring Fashion Week.

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BUSINESS MELBOURNE 21. Objective: Highlight the importance and economic benefits of addressing and incorporating universal access provisions in the business and trade sectors. Strategy/Action Outcome Implementation Year 2 - Achievements 21.1 Advocate for, and incorporate, the benefits of the business and trade sector responding to the needs of people with disabilities.

An increase in business and trade services specifically responding to the needs of people with disabilities.

July-December 2006 • Included on Business Melbourne website. Has own page which also

links to corporate website. • Information for the November information session included in Business

Melbourne website events calender. • Circulated flyer for the November Good Access is Good Business

(GAGB) information session at the Melbourne Business Festival 2006. • Circulated electronic version of flyer for November GAGB information

session to electronic database of approximately 1500. January – June 2007

• GAGB page on Business Melbourne website continues (as above) • Circulated flyer for Oct 2007 GAGB information session at Small

Business information session on 15 February 2007. Approximately 350 small-medium sized businesses attended this session.

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CITY RESEARCH BRANCH 22. Objective: Collect, analyse and present accurate and current information in relation to the incidence and prevalence of disability. Continue to map the accessibility of public buildings within the municipality through the Census of Land Use and Employment (CLUE). Strategy/Action Outcome Implementation Year 2 - Achievements 22.1 Advocate to the Australian Bureau of Statistics to include a specific question in relation to disability in the next national census.

Accurate demographic statistical information to assist community and service planning processes.

Incomplete. Research Branch will advocate in the consultation process preceding the 2011 Census.

22.2 Continue to include questions on the accessibility of public buildings in Census of Land Use and Employment (CLUE)

Provision of data and longitudinal analysis of improvements in access of public buildings within the municipality.

The accessibility questions asked as part of CLUE 2004 have been included in CLUE 2006 and will be reported when the data becomes available in July 2007.

ENVIRONMENTALLY SUSTAINABLE DEVELOPMENT BRANCH

23. Objective: Ensure incorporation of access provisions in environmental planning and projects.

Strategy/Action Outcome Implementation Year 2 - Achievements 23.1 Develop a checklist that details and incorporates access provisions in environmental planning and projects.

Increased awareness and response to the needs of people with a range of disabilities.

The Environmentally Sustainable Development Branch contributed to the development of a Sustainability Checklist that includes universal access requirements. The specific Requirement is called “Design / development for full accessibility to all public building and places”. It is a mandatory requirement. The Checklist also references the draft Premises Standards of the Building Code of Australia, Wayfinding Principles and Design Principles for People with Hearing Impairment.

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SUSTAINABLE POLICY AND PLANNING BRANCH 24. Objective: Ensure incorporation of "best practice" access requirements for public and residential buildings in Council's Municipal Strategic Statement and other applicable Council policy documents. Strategy/Action Outcome Implementation Year 2 - Achievements 24.1 Continued advocacy, support and inclusion of legislative requirements for accessible new housing in the Municipal Strategic Statement.

Increased percentage of accessible new residential dwellings within the municipality.

Council is taking an active role (Councillors and Council’s Disability Advisory Committee) continuing advocacy in relation to the introduction of accessible building standards being introduced as soon as possible. The Minister for Planning has advised that the State Government is currently considering options for implementing accessible housing using consistent planning scheme provision. The proposal is to require the application of a suite of low/no cost measures to the ground floor in medium density developments and one out of five new units in high density developments. The Inner Regional Housing Statement includes an action to “Pursue the introduction of Mandatory Australian Building Standards for accessible and adaptable housing, with ‘visitable’ housing set as a minimum standard for all new dwellings”. The City of Melbourne is a member of the Inner Regional Housing Working Group and will be involved in this action although the City of Yarra is the lead.

24.2 Continued inclusion of legislative requirements for access to established public buildings.

Increase access to public buildings for people with disabilities.

This strategy to be reworded to “Support any legislative change that will enhance the requirements for access to established public buildings”. The Building Certification and Inspection Branch distribute the Accessibility Management Factsheet which details current legislative requirements in relation to access and facilities.

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SUSTAINABLE REGULATORY SERVICES BRANCH 25. Objective: Demonstrate best practice and implement accessibility requirements in health, development planning and building applications. Strategy/Action Outcome Implementation Year 2 - Achievements 25.1 Incorporate the needs of people with disabilities across the life span in Council's Municipal Public Health Plan and associated initiatives.

Identification and health planning that responds to the health needs of people with disabilities.

Health Services ensured the incorporation of the needs of people with disabilities in Council’s Municipal Public Health Plan through the community consultation process and input from Community Services management.

25.2 Ensure all building and planning regulations are adhered to and implemented

Best practice in the meeting of legislative requirements for access provisions.

Currently, there are no specific disability access provisions within the planning scheme. However the City of Melbourne, in its submission to the Minister for Planning and Office of Housing in the redevelopment of the Carlton Public Housing Precincts (Melbourne Planning Scheme Amendment C117), strongly advocated for the inclusion of accessible housing in the private component of the development. (The public housing elements include requirements for accessible housing.) Council will continue to advocate as the design and development progresses.

25.3 Demonstrate best practice in universal design in Council building, infrastructure and open space developments.

Council permits system ensures compliance with all requirements.

Best practice principles in universal access planning are implemented within Council jurisdiction as the local government authority.

25.4 Advocate to the Building Commission and Australian Building Codes

Peak bodies consider progressive increases in legislative requirements

Council is taking an active role (Councillors and Council’s Disability Advisory Committee) continuing advocacy in relation to the introduction of accessible building standards being introduced as soon as possible.

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Board for legislative requirements that stipulate universal access provisions for public and residential buildings.

requiring adherence to access provisions.

The Minister for Planning has advised that the State Government is currently considering options for implementing accessible housing using consistent planning scheme provisions. The proposal is to require the application of a suite of low/no cost measures to the ground floor in medium density developments and one of five new units in high density developments.

25.5 Promote and provide information on access obligations to planning and building practitioners.

Increased awareness of access requirements amongst planning and building practitioners.

Although, there are no specific requirements within the planning scheme regarding disabled access. Disability access awareness initiatives have been included in Development Planning Branch’s Business Plan for 2007-2009. This will include the preparing of a ‘fact sheet’ for applicants to help them understand their obligations for disabled access and encourage them to consider these issues early in the planning permit stage. This will avoid difficulties when a building permit is sought. The Branch will also provide additional training to assist staff to relay this message to applicants.

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Agenda Item 5.2 Community Services Committee

12 June 2007

FINANCE ATTACHMENT


There are no direct financial implications associated with the recommendations contained in the report.

Joe Groher Manager Financial Services

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Agenda Item 5.2 Community Services Committee

12 June 2007

LEGAL ATTACHMENT


Currently Council may, but is not obliged to, prepare and implement a Disability Action Plan pursuant to section 60 of the Disability Discrimination Act 1992 (Cth). If it decides to do so, such Disability Action Plan must comply with section 61 of that Act.

Section 61 of the Act sets out those provisions which must be included in any Disability Action Plan, such as the review of practices within Council with a view to the identifying any discriminatory practices.

The new state legislation, the Disability Act 2006, will become fully operational in July 2007. Section 38 of that Act provides that Councils must either develop and implement a Disability Action Plan that is consistent with the matters referred to in section 38(1) or that such matters are addressed in the Council Plan prepared under the Local Government Act 1989. Section 38(1) of that Act provides that the following aims need to be considered and addressed:

(a) reducing barriers to persons with a disability accessing goods, services and facilities;

(b) reducing barriers to persons with a disability obtaining and maintaining employment;

(c) promoting inclusion and participation in the community of persons with a disability;

(d) achieving tangible changes in attitudes and practices which discriminate against persons with a disability;

Kim Wood Manager Legal Services

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