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IN ASSOCIATION WITH: DEVELOPMENT british institute FOR LEARNING & 27 & 28 September 2011 • NEC Birmingham FREE EXHIBITION REGISTER NOW Your essential L&D event An essential blend of solutions, products and advice for all business learning buyers DON’T MISS... Dedicated L&D supplement in the Guardian newspaper 10 September 2011 SUPPORTED BY:

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Page 1: Directions Your essential Accommodation L&D eventfirstclass-training.co.uk/orange/images/worldoflearning/WOL11 ticket.pdf• Consultancy • e-Learning ... • Informal learning •

Skills WorkshopsExperts and advisors will lead intimate and tailored group workshops to enable you to polish your skills in the key areas of running an L&D function.

Learn...● How to use your iPad for learning● What open learning environments can do for you● How to set up your own self-employed training organisation

www.learnevents.com Organised by Venture Marketing Group Ltd (VMGL)111 Upper Richmond Road, London, SW15 2TJ

Tel: +44 (0)20 8394 5100 Fax: +44 (0)20 8785 3388

Exhibition feature areasThe World of Learning is more than just an exhibition. It offers visitors a unique, interactive and educational experience, immersing you in the very latest developments, innovations and solutions that the L&D industry has to offer.

The organisers reserve the right to make amendments to any of the above areas in exceptional circumstances.

For a full exhibitor list visit www.learnevents.com

• Authoring tools• Bespoke learning• Blended learning• Change management• Coaching & mentoring• Consultancy• e-Learning• Electronic performance support systems• Experiential learning• Face-to-face learning• HR/training management systems

• Informal learning• Internet/intranet solutions• Knowledge management systems• LCMS/LMS• Management/leadership training• m-Learning• New technologies• Open & distance learning• Presentation/training hardware• Project management• Psychometric testing• Qualifi cations & standards

• Re-skilling/re-training• Return on investment• Serious gaming• Sales & marketing training• Specialist training (including

diversity, compliance, H&S, IT, customer services, sales,

marketing, languages)• Talent management• Team-building• Venues• Virtual learning environments

Learning solutions to enable you to deliver more for less The World of Learning is the essential event for all learning decision-makers and buyers.

There is no better time to ensure you are using the most cost-effective methods and solutions to deliver more successful learning results. If you are responsible for managing, implementing, planning or purchasing learning products and solutions, the World of Learning Conference & Exhibition will provide you with the very best from the L&D industry.

The World of Learning showcases a complete blend of learning solutions, with exhibitors that refl ect all methods and services:

DirectionsPlease visit www.learnevents.com for information on how to get to the World of Learning 2011.

AccommodationTo reserve your accommodation please contact our offi cial booking agents Ellis Salsby quoting reference “Learnevents”.

Tel: +44 (0)845 241 5150Email: [email protected]: www.ellis-salsby.co.uk/events

Opening timesTuesday 27 September 2011 10:00 - 17:00Wednesday 28 September 2011 10:00 - 16:00

IN ASSOCIATION WITH:

DEVELOPMENT

british institute

FOR LEARNING &

NEW

Social Learning ZoneSocial media is undoubtedly here to stay, and it has huge potential to enhance learning activities and knowledge sharing. This area will enable you to not only learn the value of social media networks, but also to harness their full potential in learning.

Experiential Learning ZoneThis Zone consists of a range of hands-on sessions throughout the event, offering a personal and relaxed way to learn about creativity, communication and leadership.

Happiness at Work ZoneThis dedicated area offers advice and tips from experts on how to cultivate a working environment that promotes mental, physical and environmental health, to positively impact on stress, reduce absenteeism and improve workforce energy and effi ciency.

Discover new learning techniques

FACILITATED BY:

FACILITATED BY:

Register now for FREE ENTRY – call +44 (0)20 8394 5171

IN ASSOCIATION WITH: SUPPORTED BY:

WORLD OF LEARNING CONFERENCE IS A CERTIFIED CPD EVENT:

PUBLIC SECTOR MEDIA PARTNER:

DEVELOPMENT

british institute

FOR LEARNING &

ZONEtraining

27 & 28 September 2011 • NEC Birmingham

FREEEXHIBITION

REGISTER NOW

Your essentialL&D event

An essential blend of solutions, products and advice for all business learning buyers

DON’T MISS...Dedicated L&D supplement

in the Guardian newspaper10 September 2011

CONFERENCEMEDIA SPONSOR:

International ZoneA unique opportunity for international buyers and decision-makers to meet with leading suppliers of L&D products and services in a dedicated area.

The Trainer BaseDo you need a freelance trainer and don’t know where to start? This dedicated area will offer advice on criteria to select a trainer, as well as the opportunity to meet trainers across a wide variety of disciplines.

Product demonstrations & presentationsLearn about the latest innovations and learning solutions available and see them put through their paces.

Business & Networking LoungeKeep in touch with the offi ce, meet new contacts or just relax with your colleagues in the Business & Networking Lounge.

FACILITATED BY:

SPONSORED BY:

ZONEtraining

Focus on your skills development

Professional Development ZoneThis is an invaluable opportunity to consult leading experts and advisors on all aspects of your career development as an L&D professional. Visit this area for one-to-one personalised advice on issues including performance improvement and key challenges in the workplace.

HOSTED BY:

DEVELOPMENT

british institute

FOR LEARNING &

FACILITATED BY:

DEVELOPMENT

british institute

FOR LEARNING &

FREE

Further information and full timetables are available at www.learnevents.com

FACILITATED BY:

FREEENTRY

World of Learning Exhibition 2011REGISTER NOWUse the code below:

for FREE fast track entryCall +44 (0)20 8394 5171Visit www.learnevents.com

SUPPORTED BY:

Page 2: Directions Your essential Accommodation L&D eventfirstclass-training.co.uk/orange/images/worldoflearning/WOL11 ticket.pdf• Consultancy • e-Learning ... • Informal learning •

10:15 – 10:45 More effective training for less

What practical steps can be taken before, during and after training to maximise its outcome? This seminar will explore how to assess the true cost of training, and where savings can be made without reducing its effectiveness.Graham David, Director, Blue Beetle Training

10:45 – 11:15 Happiness at work

The mental and physical health of your staff is key to successful people engagement. Using case studies from organisations including Peugeot, N Power and NHS, this seminar will highlight how cultivating happiness in the workplace is a solid business investment. Liggy Webb, Director, The Learning Architect

11:00 – 11:30 Lessons from the front line of social learning

Hear the triumphs, trials and tribulations of a distance social learning course based on a delivery model developed by the speaker, which includes a blend of social learning, assignments, serious games, webinars, videos, peer review and self-refl ection.Rob Hubbard, Managing Director, Learning Age Solutions

11:45 – 12:15 Global learning programmes – can one size ever fi t all?

What factors need to be considered when deploying global learning programmes and can one design ever be suitable for every audience? If it can, how can such a programme be successfully built, managed and evaluated? Sue Bird, Director of Operations, SkillSet

12:15 – 12:45 Managing confl ict within teams

Learn how to manage individual team members who have different ways of working and different expectations of each other. Understand why confl ict happens and learn how to improve working relationships and increase morale by turning diversity into positive outcomes.Jo Keeler, Business Director, Belbin

12:30 – 13:00 Using partnering to build a change management community

Learn how The Law Society successfully transformed itself into a commercial organisation by true partnering with the Board and managers to develop an empowered management community. Rob Sheppard, Principal Consultant, Berkshire Consultancy

13:15 – 13:45 Go Engage, Grasp & Collaborate - a practical demonstration

This highly visual, energetic and interactive session will teach you how to understand complex and changing businesses in three practical steps: Go Engage – Grasp – Collaborate. Learn how to develop strong relationships in your work in order to deliver improvements more effectively.Martin Johnson, Director, Big Picture

13:45 – 14:15 How learning response systems can signifi cantly improve learning and development

Each employee works at a different level and pace. This seminar will demonstrate how trainers can adapt their teaching style with powerful effect by improving the delivery of training content.Ranjit Singh, CEO, Interactive Education

14:00 – 14:30 Compliance e-learning – who says it has to be boring?

Storytelling can not only make compliance e-learning more engaging, but more memorable too. This seminar will explore the use of interactive artefacts as ‘visual hooks’ and ‘videos and papermations’ as visual narratives to bring the topic to life.Dr Naomi Norman, Director of Learning Epic Imogen Casebourne, Head of Learning, Epic

14:45 – 15:15 Can line managers become talent managers?

This interactive session demonstrates tools developed with Nationwide that allow line managers to identify different kinds of potential, put together a succession plan, develop strengths, and get team members to own and drive their development. Scott Hobbs and Anne Hamill, Directors, Talent & PotentialMartin Hills, Leadership & Professional Development Manager, Nationwide

15:15 – 15:45 Seven trends of mobile learning

With such a wide range of options for delivering learning already available, do we really need another? You may be able to resist the pull of technology but can you really resist the pull of learner expectations? This seminar explores the trends that make m-learning inevitable.Martin Addison, Managing Director, Video Arts

15:30 – 16:00 The role of learning and development in supporting public sector change

This session will showcase the marriage of successful implementation of an organisational review with personal development, through the introduction of brain-friendly learning skills to change the practice of L&D professionals within Leicestershire County Council. Susanne Evans, Managing Director, Feldspar ConsultingHelen Ashton, Partner and Head of Learning and Development, First Class learning and development Jennifer Penfold, Corporate Learning and Development Manager, Leicestershire County Council

World of Learning Exhibition 2011Use code overleaf for FREE entry

10:30 – 11:00 Getting more out of less

Explore the ‘why’, ‘what’ and ‘how’ of getting more productivity out of less. Using the acronym ‘CLUE’ attendees will leave with a clear system for bringing the best out of their teams and therefore organisation, preparing them for growth and a positive future.Richard Burkard, Senior Consultant, Advance Performance

10:45 - 11:15 Developing and engaging talent Identifying talent and developing people for the challenge of business leadership are essential elements of sustainable busi-ness growth. This interactive session will explore the challenges and opportunities of talent management.

Andy Dickson, Head of Global Solutions, Impact International

11:15 – 11:45 Linking performance with talent management and succession planning

Performance management is essential to employee and business development. During this seminar you will discover best practices in talent management and success, and how this impacts on staff retention by sending a clear signal about personal advancement through successful performance.Martin Belton, Business Development Director, e2train

12:00 – 12:30 Workplace coaching: a journey of personal development for organisational change

In this interactive session, the speaker will draw on her experience developing manager-as-coach programmes throughout the world and in the UK public sector to present coaching-based models for managers in the workplace, and a ten-point plan for creating a coaching culture.

Carol Wilson, Managing Director, Performance Coach Training

12:15 – 12:45 ‘e-Development’ - A practical e-solution pathway towards integrated performance management

This seminar will explore how a focus on infl uencing and managing development ‘futures’ via an e-development pathway is enabling organisations worldwide to move at their own pace towards a fully integrated learning and performance management future.

Pete Bennett, Assistant Director, LSN

12:45 – 13:15 Mobile learning: three views of a multi-platform world

How is mobile learning enhancing and improving learning effectiveness in the workplace? Using a series of short case studies this session will explore what is currently possible using mobile technologies, and discuss some of the challenges. Steve Ash, Director, LINE Communications

13:30 – 14:00 Supporting the L&D function through outsourcing

Businesses require the L&D function to deliver training solutions that meet the needs of employees whilst balancing the budget. This session will explore how some organisations have discovered the commercial and operational advantages of outsourcing learning services.Rachel Kay, Business Development Director, Thales Training & Consultancy

13:45 - 14:15 Migrating from classroom to online training - the opportunities and challenges

Using a case study from Cisco Systems, this seminar will outline how Priority Management is delivering productivity training globally using online instructor-led delivery. Learn about the opportunities of online versus classroom training and understand the main challenges of making the migration.Katie Honey, Director of Training - South East, Priority Management

14:15 – 14:45 Accelerated learning – ‘sticky learning’

Are you a trainer or L&D professional looking to make your learning events more effective and memorable? Discover the accelerated learning cycle and where to apply these learning techniques to make your learning ‘stick’.Krystyna Gadd, Lead Consultant, Pearlcatchers

15:00 – 15:30 Harnessing the power of informal learning without stifl ing it

Using Coventry Building Society as a case study, this seminar will outline some practical pointers on how to leverage informal learning, and how to use information to support tangible improvements in performance. Paul Matthews, Managing Director, People Alchemy

15:15 – 15:45 The essentials of building an online learning community

In this session, participants will learn the essentials of building and supporting an online learning community, looking at tools such as Moodle, Facebook, Twitter, Screenr and YouTube.Peter Casebow, Chief Executive, GoodPractice

Learning seminar programmeThis popular series of free seminars provide practical advice on the issues affecting learning and development professionals on a tactical level. Benefi t from the experiences of other learning practitioners via fascinating case studies and examples in presentations that tackle the topics currently at the forefront of L&D.

27 & 28 September 2011 • NEC Birmingham

The premier event for the L&D industryThe World of Learning is the essential event for all senior learning decision-makers and buyers, equipping you with the very best innovations and solutions to suit the learning needs of your business.

Whether you are looking to source new suppliers, fi nd innovative and fresh ideas, discover what’s new in the market or network with your peers, the World of Learning’s complete blend of learning products and services will inform and inspire you.

Who should attend?The World of Learning is a must for anyone with responsibility for learning and development within their team or organisation as a whole:

• Learning & development • Training solutions• Workforce & staff development• Organisational development• Talent management• Human resources• Management & leadership• Coaching & mentoring• e-Learning• IT training

“It’s a good opportunity to get away from the business, be surrounded by L&D, and listen to people discuss similar challenges, issues and solutions”Alison Lloyd, L&D Manager, General Social Care Council

*Terms & conditions apply. See www.learnevents.com for details.

Featuring high-profi le case studies, interactive seminars and discussion forums, you will come away from the World of Learning Conference with genuine and inspiring solutions for your day-to-day and long-term business learning objectives.

www.learnevents.com Register now for FREE ENTRY – call +44 (0)20 8394 5171

Seminars are available on a fi rst come, fi rst served basis. Please ensure you arrive at least 10 minutes before your seminar is due to start to secure a seat.

Detailed synopses and speakers’ biographies are available at www.learnevents.com

TUESDAY 27 SEPTEMBER 2011

SPONSORED BY:

ZONEtraining

www.learnevents.com

BOOK NOW

FREE 16GB Google Android tablet for every two-day conference delegate!*

World of Learning Conference 2011

For more information or to book your place visit www.learnevents.com or call +44 (0)20 8394 5171

WEDNESDAY 28 SEPTEMBER 2011

The organisers reserve the right to alter the programme or speakers in exceptional circumstances.

FREE

REGISTERNOW

Page 3: Directions Your essential Accommodation L&D eventfirstclass-training.co.uk/orange/images/worldoflearning/WOL11 ticket.pdf• Consultancy • e-Learning ... • Informal learning •

10:15 – 10:45 More effective training for less

What practical steps can be taken before, during and after training to maximise its outcome? This seminar will explore how to assess the true cost of training, and where savings can be made without reducing its effectiveness.Graham David, Director, Blue Beetle Training

10:45 – 11:15 Happiness at work

The mental and physical health of your staff is key to successful people engagement. Using case studies from organisations including Peugeot, N Power and NHS, this seminar will highlight how cultivating happiness in the workplace is a solid business investment. Liggy Webb, Director, The Learning Architect

11:00 – 11:30 Lessons from the front line of social learning

Hear the triumphs, trials and tribulations of a distance social learning course based on a delivery model developed by the speaker, which includes a blend of social learning, assignments, serious games, webinars, videos, peer review and self-refl ection.Rob Hubbard, Managing Director, Learning Age Solutions

11:45 – 12:15 Global learning programmes – can one size ever fi t all?

What factors need to be considered when deploying global learning programmes and can one design ever be suitable for every audience? If it can, how can such a programme be successfully built, managed and evaluated? Sue Bird, Director of Operations, SkillSet

12:15 – 12:45 Managing confl ict within teams

Learn how to manage individual team members who have different ways of working and different expectations of each other. Understand why confl ict happens and learn how to improve working relationships and increase morale by turning diversity into positive outcomes.Jo Keeler, Business Director, Belbin

12:30 – 13:00 Using partnering to build a change management community

Learn how The Law Society successfully transformed itself into a commercial organisation by true partnering with the Board and managers to develop an empowered management community. Rob Sheppard, Principal Consultant, Berkshire Consultancy

13:15 – 13:45 Go Engage, Grasp & Collaborate - a practical demonstration

This highly visual, energetic and interactive session will teach you how to understand complex and changing businesses in three practical steps: Go Engage – Grasp – Collaborate. Learn how to develop strong relationships in your work in order to deliver improvements more effectively.Martin Johnson, Director, Big Picture

13:45 – 14:15 How learning response systems can signifi cantly improve learning and development

Each employee works at a different level and pace. This seminar will demonstrate how trainers can adapt their teaching style with powerful effect by improving the delivery of training content.Ranjit Singh, CEO, Interactive Education

14:00 – 14:30 Compliance e-learning – who says it has to be boring?

Storytelling can not only make compliance e-learning more engaging, but more memorable too. This seminar will explore the use of interactive artefacts as ‘visual hooks’ and ‘videos and papermations’ as visual narratives to bring the topic to life.Dr Naomi Norman, Director of Learning Epic Imogen Casebourne, Head of Learning, Epic

14:45 – 15:15 Can line managers become talent managers?

This interactive session demonstrates tools developed with Nationwide that allow line managers to identify different kinds of potential, put together a succession plan, develop strengths, and get team members to own and drive their development. Scott Hobbs and Anne Hamill, Directors, Talent & PotentialMartin Hills, Leadership & Professional Development Manager, Nationwide

15:15 – 15:45 Seven trends of mobile learning

With such a wide range of options for delivering learning already available, do we really need another? You may be able to resist the pull of technology but can you really resist the pull of learner expectations? This seminar explores the trends that make m-learning inevitable.Martin Addison, Managing Director, Video Arts

15:30 – 16:00 The role of learning and development in supporting public sector change

This session will showcase the marriage of successful implementation of an organisational review with personal development, through the introduction of brain-friendly learning skills to change the practice of L&D professionals within Leicestershire County Council. Susanne Evans, Managing Director, Feldspar ConsultingHelen Ashton, Partner and Head of Learning and Development, First Class learning and development Jennifer Penfold, Corporate Learning and Development Manager, Leicestershire County Council

World of Learning Exhibition 2011Use code overleaf for FREE entry

10:30 – 11:00 Getting more out of less

Explore the ‘why’, ‘what’ and ‘how’ of getting more productivity out of less. Using the acronym ‘CLUE’ attendees will leave with a clear system for bringing the best out of their teams and therefore organisation, preparing them for growth and a positive future.Richard Burkard, Senior Consultant, Advance Performance

10:45 - 11:15 Developing and engaging talent Identifying talent and developing people for the challenge of business leadership are essential elements of sustainable busi-ness growth. This interactive session will explore the challenges and opportunities of talent management.

Andy Dickson, Head of Global Solutions, Impact International

11:15 – 11:45 Linking performance with talent management and succession planning

Performance management is essential to employee and business development. During this seminar you will discover best practices in talent management and success, and how this impacts on staff retention by sending a clear signal about personal advancement through successful performance.Martin Belton, Business Development Director, e2train

12:00 – 12:30 Workplace coaching: a journey of personal development for organisational change

In this interactive session, the speaker will draw on her experience developing manager-as-coach programmes throughout the world and in the UK public sector to present coaching-based models for managers in the workplace, and a ten-point plan for creating a coaching culture.

Carol Wilson, Managing Director, Performance Coach Training

12:15 – 12:45 ‘e-Development’ - A practical e-solution pathway towards integrated performance management

This seminar will explore how a focus on infl uencing and managing development ‘futures’ via an e-development pathway is enabling organisations worldwide to move at their own pace towards a fully integrated learning and performance management future.

Pete Bennett, Assistant Director, LSN

12:45 – 13:15 Mobile learning: three views of a multi-platform world

How is mobile learning enhancing and improving learning effectiveness in the workplace? Using a series of short case studies this session will explore what is currently possible using mobile technologies, and discuss some of the challenges. Steve Ash, Director, LINE Communications

13:30 – 14:00 Supporting the L&D function through outsourcing

Businesses require the L&D function to deliver training solutions that meet the needs of employees whilst balancing the budget. This session will explore how some organisations have discovered the commercial and operational advantages of outsourcing learning services.Rachel Kay, Business Development Director, Thales Training & Consultancy

13:45 - 14:15 Migrating from classroom to online training - the opportunities and challenges

Using a case study from Cisco Systems, this seminar will outline how Priority Management is delivering productivity training globally using online instructor-led delivery. Learn about the opportunities of online versus classroom training and understand the main challenges of making the migration.Katie Honey, Director of Training - South East, Priority Management

14:15 – 14:45 Accelerated learning – ‘sticky learning’

Are you a trainer or L&D professional looking to make your learning events more effective and memorable? Discover the accelerated learning cycle and where to apply these learning techniques to make your learning ‘stick’.Krystyna Gadd, Lead Consultant, Pearlcatchers

15:00 – 15:30 Harnessing the power of informal learning without stifl ing it

Using Coventry Building Society as a case study, this seminar will outline some practical pointers on how to leverage informal learning, and how to use information to support tangible improvements in performance. Paul Matthews, Managing Director, People Alchemy

15:15 – 15:45 The essentials of building an online learning community

In this session, participants will learn the essentials of building and supporting an online learning community, looking at tools such as Moodle, Facebook, Twitter, Screenr and YouTube.Peter Casebow, Chief Executive, GoodPractice

Learning seminar programmeThis popular series of free seminars provide practical advice on the issues affecting learning and development professionals on a tactical level. Benefi t from the experiences of other learning practitioners via fascinating case studies and examples in presentations that tackle the topics currently at the forefront of L&D.

27 & 28 September 2011 • NEC Birmingham

The premier event for the L&D industryThe World of Learning is the essential event for all senior learning decision-makers and buyers, equipping you with the very best innovations and solutions to suit the learning needs of your business.

Whether you are looking to source new suppliers, fi nd innovative and fresh ideas, discover what’s new in the market or network with your peers, the World of Learning’s complete blend of learning products and services will inform and inspire you.

Who should attend?The World of Learning is a must for anyone with responsibility for learning and development within their team or organisation as a whole:

• Learning & development • Training solutions• Workforce & staff development• Organisational development• Talent management• Human resources• Management & leadership• Coaching & mentoring• e-Learning• IT training

“It’s a good opportunity to get away from the business, be surrounded by L&D, and listen to people discuss similar challenges, issues and solutions”Alison Lloyd, L&D Manager, General Social Care Council

*Terms & conditions apply. See www.learnevents.com for details.

Featuring high-profi le case studies, interactive seminars and discussion forums, you will come away from the World of Learning Conference with genuine and inspiring solutions for your day-to-day and long-term business learning objectives.

www.learnevents.com Register now for FREE ENTRY – call +44 (0)20 8394 5171

Seminars are available on a fi rst come, fi rst served basis. Please ensure you arrive at least 10 minutes before your seminar is due to start to secure a seat.

Detailed synopses and speakers’ biographies are available at www.learnevents.com

TUESDAY 27 SEPTEMBER 2011

SPONSORED BY:

ZONEtraining

www.learnevents.com

BOOK NOW

FREE 16GB Google Android tablet for every two-day conference delegate!*

World of Learning Conference 2011

For more information or to book your place visit www.learnevents.com or call +44 (0)20 8394 5171

WEDNESDAY 28 SEPTEMBER 2011

The organisers reserve the right to alter the programme or speakers in exceptional circumstances.

FREE

REGISTERNOW

Page 4: Directions Your essential Accommodation L&D eventfirstclass-training.co.uk/orange/images/worldoflearning/WOL11 ticket.pdf• Consultancy • e-Learning ... • Informal learning •

10:15 – 10:45 More effective training for less

What practical steps can be taken before, during and after training to maximise its outcome? This seminar will explore how to assess the true cost of training, and where savings can be made without reducing its effectiveness.Graham David, Director, Blue Beetle Training

10:45 – 11:15 Happiness at work

The mental and physical health of your staff is key to successful people engagement. Using case studies from organisations including Peugeot, N Power and NHS, this seminar will highlight how cultivating happiness in the workplace is a solid business investment. Liggy Webb, Director, The Learning Architect

11:00 – 11:30 Lessons from the front line of social learning

Hear the triumphs, trials and tribulations of a distance social learning course based on a delivery model developed by the speaker, which includes a blend of social learning, assignments, serious games, webinars, videos, peer review and self-refl ection.Rob Hubbard, Managing Director, Learning Age Solutions

11:45 – 12:15 Global learning programmes – can one size ever fi t all?

What factors need to be considered when deploying global learning programmes and can one design ever be suitable for every audience? If it can, how can such a programme be successfully built, managed and evaluated? Sue Bird, Director of Operations, SkillSet

12:15 – 12:45 Managing confl ict within teams

Learn how to manage individual team members who have different ways of working and different expectations of each other. Understand why confl ict happens and learn how to improve working relationships and increase morale by turning diversity into positive outcomes.Jo Keeler, Business Director, Belbin

12:30 – 13:00 Using partnering to build a change management community

Learn how The Law Society successfully transformed itself into a commercial organisation by true partnering with the Board and managers to develop an empowered management community. Rob Sheppard, Principal Consultant, Berkshire Consultancy

13:15 – 13:45 Go Engage, Grasp & Collaborate - a practical demonstration

This highly visual, energetic and interactive session will teach you how to understand complex and changing businesses in three practical steps: Go Engage – Grasp – Collaborate. Learn how to develop strong relationships in your work in order to deliver improvements more effectively.Martin Johnson, Director, Big Picture

13:45 – 14:15 How learning response systems can signifi cantly improve learning and development

Each employee works at a different level and pace. This seminar will demonstrate how trainers can adapt their teaching style with powerful effect by improving the delivery of training content.Ranjit Singh, CEO, Interactive Education

14:00 – 14:30 Compliance e-learning – who says it has to be boring?

Storytelling can not only make compliance e-learning more engaging, but more memorable too. This seminar will explore the use of interactive artefacts as ‘visual hooks’ and ‘videos and papermations’ as visual narratives to bring the topic to life.Dr Naomi Norman, Director of Learning Epic Imogen Casebourne, Head of Learning, Epic

14:45 – 15:15 Can line managers become talent managers?

This interactive session demonstrates tools developed with Nationwide that allow line managers to identify different kinds of potential, put together a succession plan, develop strengths, and get team members to own and drive their development. Scott Hobbs and Anne Hamill, Directors, Talent & PotentialMartin Hills, Leadership & Professional Development Manager, Nationwide

15:15 – 15:45 Seven trends of mobile learning

With such a wide range of options for delivering learning already available, do we really need another? You may be able to resist the pull of technology but can you really resist the pull of learner expectations? This seminar explores the trends that make m-learning inevitable.Martin Addison, Managing Director, Video Arts

15:30 – 16:00 The role of learning and development in supporting public sector change

This session will showcase the marriage of successful implementation of an organisational review with personal development, through the introduction of brain-friendly learning skills to change the practice of L&D professionals within Leicestershire County Council. Susanne Evans, Managing Director, Feldspar ConsultingHelen Ashton, Partner and Head of Learning and Development, First Class learning and development Jennifer Penfold, Corporate Learning and Development Manager, Leicestershire County Council

World of Learning Exhibition 2011Use code overleaf for FREE entry

10:30 – 11:00 Getting more out of less

Explore the ‘why’, ‘what’ and ‘how’ of getting more productivity out of less. Using the acronym ‘CLUE’ attendees will leave with a clear system for bringing the best out of their teams and therefore organisation, preparing them for growth and a positive future.Richard Burkard, Senior Consultant, Advance Performance

10:45 - 11:15 Developing and engaging talent Identifying talent and developing people for the challenge of business leadership are essential elements of sustainable busi-ness growth. This interactive session will explore the challenges and opportunities of talent management.

Andy Dickson, Head of Global Solutions, Impact International

11:15 – 11:45 Linking performance with talent management and succession planning

Performance management is essential to employee and business development. During this seminar you will discover best practices in talent management and success, and how this impacts on staff retention by sending a clear signal about personal advancement through successful performance.Martin Belton, Business Development Director, e2train

12:00 – 12:30 Workplace coaching: a journey of personal development for organisational change

In this interactive session, the speaker will draw on her experience developing manager-as-coach programmes throughout the world and in the UK public sector to present coaching-based models for managers in the workplace, and a ten-point plan for creating a coaching culture.

Carol Wilson, Managing Director, Performance Coach Training

12:15 – 12:45 ‘e-Development’ - A practical e-solution pathway towards integrated performance management

This seminar will explore how a focus on infl uencing and managing development ‘futures’ via an e-development pathway is enabling organisations worldwide to move at their own pace towards a fully integrated learning and performance management future.

Pete Bennett, Assistant Director, LSN

12:45 – 13:15 Mobile learning: three views of a multi-platform world

How is mobile learning enhancing and improving learning effectiveness in the workplace? Using a series of short case studies this session will explore what is currently possible using mobile technologies, and discuss some of the challenges. Steve Ash, Director, LINE Communications

13:30 – 14:00 Supporting the L&D function through outsourcing

Businesses require the L&D function to deliver training solutions that meet the needs of employees whilst balancing the budget. This session will explore how some organisations have discovered the commercial and operational advantages of outsourcing learning services.Rachel Kay, Business Development Director, Thales Training & Consultancy

13:45 - 14:15 Migrating from classroom to online training - the opportunities and challenges

Using a case study from Cisco Systems, this seminar will outline how Priority Management is delivering productivity training globally using online instructor-led delivery. Learn about the opportunities of online versus classroom training and understand the main challenges of making the migration.Katie Honey, Director of Training - South East, Priority Management

14:15 – 14:45 Accelerated learning – ‘sticky learning’

Are you a trainer or L&D professional looking to make your learning events more effective and memorable? Discover the accelerated learning cycle and where to apply these learning techniques to make your learning ‘stick’.Krystyna Gadd, Lead Consultant, Pearlcatchers

15:00 – 15:30 Harnessing the power of informal learning without stifl ing it

Using Coventry Building Society as a case study, this seminar will outline some practical pointers on how to leverage informal learning, and how to use information to support tangible improvements in performance. Paul Matthews, Managing Director, People Alchemy

15:15 – 15:45 The essentials of building an online learning community

In this session, participants will learn the essentials of building and supporting an online learning community, looking at tools such as Moodle, Facebook, Twitter, Screenr and YouTube.Peter Casebow, Chief Executive, GoodPractice

Learning seminar programmeThis popular series of free seminars provide practical advice on the issues affecting learning and development professionals on a tactical level. Benefi t from the experiences of other learning practitioners via fascinating case studies and examples in presentations that tackle the topics currently at the forefront of L&D.

27 & 28 September 2011 • NEC Birmingham

The premier event for the L&D industryThe World of Learning is the essential event for all senior learning decision-makers and buyers, equipping you with the very best innovations and solutions to suit the learning needs of your business.

Whether you are looking to source new suppliers, fi nd innovative and fresh ideas, discover what’s new in the market or network with your peers, the World of Learning’s complete blend of learning products and services will inform and inspire you.

Who should attend?The World of Learning is a must for anyone with responsibility for learning and development within their team or organisation as a whole:

• Learning & development • Training solutions• Workforce & staff development• Organisational development• Talent management• Human resources• Management & leadership• Coaching & mentoring• e-Learning• IT training

“It’s a good opportunity to get away from the business, be surrounded by L&D, and listen to people discuss similar challenges, issues and solutions”Alison Lloyd, L&D Manager, General Social Care Council

*Terms & conditions apply. See www.learnevents.com for details.

Featuring high-profi le case studies, interactive seminars and discussion forums, you will come away from the World of Learning Conference with genuine and inspiring solutions for your day-to-day and long-term business learning objectives.

www.learnevents.com Register now for FREE ENTRY – call +44 (0)20 8394 5171

Seminars are available on a fi rst come, fi rst served basis. Please ensure you arrive at least 10 minutes before your seminar is due to start to secure a seat.

Detailed synopses and speakers’ biographies are available at www.learnevents.com

TUESDAY 27 SEPTEMBER 2011

SPONSORED BY:

ZONEtraining

www.learnevents.com

BOOK NOW

FREE 16GB Google Android tablet for every two-day conference delegate!*

World of Learning Conference 2011

For more information or to book your place visit www.learnevents.com or call +44 (0)20 8394 5171

WEDNESDAY 28 SEPTEMBER 2011

The organisers reserve the right to alter the programme or speakers in exceptional circumstances.

FREE

REGISTERNOW

Page 5: Directions Your essential Accommodation L&D eventfirstclass-training.co.uk/orange/images/worldoflearning/WOL11 ticket.pdf• Consultancy • e-Learning ... • Informal learning •

Skills WorkshopsExperts and advisors will lead intimate and tailored group workshops to enable you to polish your skills in the key areas of running an L&D function.

Learn...● How to use your iPad for learning● What open learning environments can do for you● How to set up your own self-employed training organisation

www.learnevents.com Organised by Venture Marketing Group Ltd (VMGL)111 Upper Richmond Road, London, SW15 2TJ

Tel: +44 (0)20 8394 5100 Fax: +44 (0)20 8785 3388

Exhibition feature areasThe World of Learning is more than just an exhibition. It offers visitors a unique, interactive and educational experience, immersing you in the very latest developments, innovations and solutions that the L&D industry has to offer.

The organisers reserve the right to make amendments to any of the above areas in exceptional circumstances.

For a full exhibitor list visit www.learnevents.com

• Authoring tools• Bespoke learning• Blended learning• Change management• Coaching & mentoring• Consultancy• e-Learning• Electronic performance support systems• Experiential learning• Face-to-face learning• HR/training management systems

• Informal learning• Internet/intranet solutions• Knowledge management systems• LCMS/LMS• Management/leadership training• m-Learning• New technologies• Open & distance learning• Presentation/training hardware• Project management• Psychometric testing• Qualifi cations & standards

• Re-skilling/re-training• Return on investment• Serious gaming• Sales & marketing training• Specialist training (including

diversity, compliance, H&S, IT, customer services, sales,

marketing, languages)• Talent management• Team-building• Venues• Virtual learning environments

Learning solutions to enable you to deliver more for less The World of Learning is the essential event for all learning decision-makers and buyers.

There is no better time to ensure you are using the most cost-effective methods and solutions to deliver more successful learning results. If you are responsible for managing, implementing, planning or purchasing learning products and solutions, the World of Learning Conference & Exhibition will provide you with the very best from the L&D industry.

The World of Learning showcases a complete blend of learning solutions, with exhibitors that refl ect all methods and services:

DirectionsPlease visit www.learnevents.com for information on how to get to the World of Learning 2011.

AccommodationTo reserve your accommodation please contact our offi cial booking agents Ellis Salsby quoting reference “Learnevents”.

Tel: +44 (0)845 241 5150Email: [email protected]: www.ellis-salsby.co.uk/events

Opening timesTuesday 27 September 2011 10:00 - 17:00Wednesday 28 September 2011 10:00 - 16:00

IN ASSOCIATION WITH:

DEVELOPMENT

british institute

FOR LEARNING &

NEW

Social Learning ZoneSocial media is undoubtedly here to stay, and it has huge potential to enhance learning activities and knowledge sharing. This area will enable you to not only learn the value of social media networks, but also to harness their full potential in learning.

Experiential Learning ZoneThis Zone consists of a range of hands-on sessions throughout the event, offering a personal and relaxed way to learn about creativity, communication and leadership.

Happiness at Work ZoneThis dedicated area offers advice and tips from experts on how to cultivate a working environment that promotes mental, physical and environmental health, to positively impact on stress, reduce absenteeism and improve workforce energy and effi ciency.

Discover new learning techniques

FACILITATED BY:

FACILITATED BY:

Register now for FREE ENTRY – call +44 (0)20 8394 5171

IN ASSOCIATION WITH: SUPPORTED BY:

WORLD OF LEARNING CONFERENCE IS A CERTIFIED CPD EVENT:

PUBLIC SECTOR MEDIA PARTNER:

DEVELOPMENT

british institute

FOR LEARNING &

ZONEtraining

27 & 28 September 2011 • NEC Birmingham

FREEEXHIBITION

REGISTER NOW

Your essentialL&D event

An essential blend of solutions, products and advice for all business learning buyers

DON’T MISS...Dedicated L&D supplement

in the Guardian newspaper10 September 2011

CONFERENCEMEDIA SPONSOR:

International ZoneA unique opportunity for international buyers and decision-makers to meet with leading suppliers of L&D products and services in a dedicated area.

The Trainer BaseDo you need a freelance trainer and don’t know where to start? This dedicated area will offer advice on criteria to select a trainer, as well as the opportunity to meet trainers across a wide variety of disciplines.

Product demonstrations & presentationsLearn about the latest innovations and learning solutions available and see them put through their paces.

Business & Networking LoungeKeep in touch with the offi ce, meet new contacts or just relax with your colleagues in the Business & Networking Lounge.

FACILITATED BY:

SPONSORED BY:

ZONEtraining

Focus on your skills development

Professional Development ZoneThis is an invaluable opportunity to consult leading experts and advisors on all aspects of your career development as an L&D professional. Visit this area for one-to-one personalised advice on issues including performance improvement and key challenges in the workplace.

HOSTED BY:

DEVELOPMENT

british institute

FOR LEARNING &

FACILITATED BY:

DEVELOPMENT

british institute

FOR LEARNING &

FREE

Further information and full timetables are available at www.learnevents.com

FACILITATED BY:

FREEENTRY

World of Learning Exhibition 2011REGISTER NOWUse the code below:

for FREE fast track entryCall +44 (0)20 8394 5171Visit www.learnevents.com

SUPPORTED BY:

Page 6: Directions Your essential Accommodation L&D eventfirstclass-training.co.uk/orange/images/worldoflearning/WOL11 ticket.pdf• Consultancy • e-Learning ... • Informal learning •

Skills WorkshopsExperts and advisors will lead intimate and tailored group workshops to enable you to polish your skills in the key areas of running an L&D function.

Learn...● How to use your iPad for learning● What open learning environments can do for you● How to set up your own self-employed training organisation

www.learnevents.com Organised by Venture Marketing Group Ltd (VMGL)111 Upper Richmond Road, London, SW15 2TJ

Tel: +44 (0)20 8394 5100 Fax: +44 (0)20 8785 3388

Exhibition feature areasThe World of Learning is more than just an exhibition. It offers visitors a unique, interactive and educational experience, immersing you in the very latest developments, innovations and solutions that the L&D industry has to offer.

The organisers reserve the right to make amendments to any of the above areas in exceptional circumstances.

For a full exhibitor list visit www.learnevents.com

• Authoring tools• Bespoke learning• Blended learning• Change management• Coaching & mentoring• Consultancy• e-Learning• Electronic performance support systems• Experiential learning• Face-to-face learning• HR/training management systems

• Informal learning• Internet/intranet solutions• Knowledge management systems• LCMS/LMS• Management/leadership training• m-Learning• New technologies• Open & distance learning• Presentation/training hardware• Project management• Psychometric testing• Qualifi cations & standards

• Re-skilling/re-training• Return on investment• Serious gaming• Sales & marketing training• Specialist training (including

diversity, compliance, H&S, IT, customer services, sales,

marketing, languages)• Talent management• Team-building• Venues• Virtual learning environments

Learning solutions to enable you to deliver more for less The World of Learning is the essential event for all learning decision-makers and buyers.

There is no better time to ensure you are using the most cost-effective methods and solutions to deliver more successful learning results. If you are responsible for managing, implementing, planning or purchasing learning products and solutions, the World of Learning Conference & Exhibition will provide you with the very best from the L&D industry.

The World of Learning showcases a complete blend of learning solutions, with exhibitors that refl ect all methods and services:

DirectionsPlease visit www.learnevents.com for information on how to get to the World of Learning 2011.

AccommodationTo reserve your accommodation please contact our offi cial booking agents Ellis Salsby quoting reference “Learnevents”.

Tel: +44 (0)845 241 5150Email: [email protected]: www.ellis-salsby.co.uk/events

Opening timesTuesday 27 September 2011 10:00 - 17:00Wednesday 28 September 2011 10:00 - 16:00

IN ASSOCIATION WITH:

DEVELOPMENT

british institute

FOR LEARNING &

NEW

Social Learning ZoneSocial media is undoubtedly here to stay, and it has huge potential to enhance learning activities and knowledge sharing. This area will enable you to not only learn the value of social media networks, but also to harness their full potential in learning.

Experiential Learning ZoneThis Zone consists of a range of hands-on sessions throughout the event, offering a personal and relaxed way to learn about creativity, communication and leadership.

Happiness at Work ZoneThis dedicated area offers advice and tips from experts on how to cultivate a working environment that promotes mental, physical and environmental health, to positively impact on stress, reduce absenteeism and improve workforce energy and effi ciency.

Discover new learning techniques

FACILITATED BY:

FACILITATED BY:

Register now for FREE ENTRY – call +44 (0)20 8394 5171

IN ASSOCIATION WITH: SUPPORTED BY:

WORLD OF LEARNING CONFERENCE IS A CERTIFIED CPD EVENT:

PUBLIC SECTOR MEDIA PARTNER:

DEVELOPMENT

british institute

FOR LEARNING &

ZONEtraining

27 & 28 September 2011 • NEC Birmingham

FREEEXHIBITION

REGISTER NOW

Your essentialL&D event

An essential blend of solutions, products and advice for all business learning buyers

DON’T MISS...Dedicated L&D supplement

in the Guardian newspaper10 September 2011

CONFERENCEMEDIA SPONSOR:

International ZoneA unique opportunity for international buyers and decision-makers to meet with leading suppliers of L&D products and services in a dedicated area.

The Trainer BaseDo you need a freelance trainer and don’t know where to start? This dedicated area will offer advice on criteria to select a trainer, as well as the opportunity to meet trainers across a wide variety of disciplines.

Product demonstrations & presentationsLearn about the latest innovations and learning solutions available and see them put through their paces.

Business & Networking LoungeKeep in touch with the offi ce, meet new contacts or just relax with your colleagues in the Business & Networking Lounge.

FACILITATED BY:

SPONSORED BY:

ZONEtraining

Focus on your skills development

Professional Development ZoneThis is an invaluable opportunity to consult leading experts and advisors on all aspects of your career development as an L&D professional. Visit this area for one-to-one personalised advice on issues including performance improvement and key challenges in the workplace.

HOSTED BY:

DEVELOPMENT

british institute

FOR LEARNING &

FACILITATED BY:

DEVELOPMENT

british institute

FOR LEARNING &

FREE

Further information and full timetables are available at www.learnevents.com

FACILITATED BY:

FREEENTRY

World of Learning Exhibition 2011REGISTER NOWUse the code below:

for FREE fast track entryCall +44 (0)20 8394 5171Visit www.learnevents.com

SUPPORTED BY: