direct loans: reconciliation, putting the pieces together - a case study

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Direct Loans: Reconciliation, Putting the Pieces Together - A Case Study Allison Richards Julie Aloisio Session 7

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Session 7. Direct Loans: Reconciliation, Putting the Pieces Together - A Case Study. Allison Richards Julie Aloisio. Reconciliation: A Definition. - PowerPoint PPT Presentation

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Page 1: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Direct Loans: Reconciliation, Putting the Pieces Together -

A Case Study

Allison Richards

Julie Aloisio

Session 7

Page 2: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reconciliation: A Definition

The process by which the Direct Loan Cash Balance recorded on the Department of Education system is reviewed and compared with a school’s internal records on a monthly basis. The school must identify and resolve all discrepancies, and explain any reason for their Ending Cash Balance.

Page 3: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reconciliation: Three Key Systems

BusinessOffice

FinancialAid

Office

COD

Page 4: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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School Receives

SAS

Match?

Resolve Issues

Compare Cash Detail

Compare Loan Detail

NO

YESYES

Resolved?

NOCompare

Cash Summary

DONEDONE

Reconciliation: A Process Flow

Page 5: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Electronic University

A Case Study

Page 6: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reviewing the SAS

Year-To-Date Cash Summary

Page 7: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reviewing the SAS

Monthly Cash Summary

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Reviewing the SAS

Year-to-Date Disbursement Summary by Loan Type

Page 9: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reviewing the SAS

Monthly Disbursement Summary by Loan Type

Page 10: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reviewing the SAS

Cash Detail

Page 11: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reviewing the SAS

Disbursement and Loan Detail

Page 12: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Reviewing the SAS

Disbursement and Loan Detail

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What Did You Find?

SAS shows:– Ending Cash Balance (ECB) = $7253– Total Net Unbooked = $3264– Cash>Accepted and Posted

Disbursements = $3989

Why?

Page 14: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Comparing Cash Summaries

Electronic University

Page 15: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Cash Summary from School Records

Booked + Unbooked

Page 16: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Compare School Records to SAS Cash Summary

Page 17: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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What Did You Find?

Discrepancies:– Difference in Refund of Cash = ($725)– Difference in Booked Adj = $1250– Difference in Unbooked Disbs = $862

Why?

Page 18: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Cash Discrepancies

Electronic University

Page 19: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Cash Discrepancies: Common Causes

Timing IssuesCash transactions in wrong year or split

between yearsFunds sent as refunds of cash that should

have been a payment (or the reverse)Funds recycled for disbursement in a

different award year

Page 20: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Refund of Cash Discrepancies: Research Tools

Cash Detail Comparison Report (DL Tools) FAO Cash Report COD Website – Refund of Cash/Cash Activity SAS Cash Detail (previously shown) Business Office Cash Report Bank Statements Cancelled Checks

Page 21: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Refund of Cash: Cash Detail Comparison

Page 22: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Refund of Cash: FAO Cash Report

Page 23: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Refund of Cash: COD Website

04/15/2004 101100 $1000 0909 SF215

04/18/2004 101101 $350 0909 SF215

05/07/2004 101102 $725 0909 SF215

ELECTRONIC UNIVERSITY

Page 24: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Refund of Cash: Explaining Discrepancies

Sent Refund of Cash on 4/29/04 for $725 to COD. Check deposited 5/7/04. Track Timing Difference for May SAS Reconciliation.

Page 25: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Refund of Cash: Documenting Discrepancies

1 discrepancy – school sent Refund of Cash to COD on 4/29/04 for $725.

COD Received and Processed on 5/7/04.

Add to Action Item List:– Track RF timing difference for May SAS

Reconciliation.

Page 26: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Disbursement Discrepancies

Electronic University

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Disbursement Discrepancies: Common Causes

Unsent/unacknowledged disbursement batches

Rejected disbursementsDisbursements recorded in business office

but not in DL/Financial Aid SystemUnbooked RecordsSchool Data Loss

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Disbursement Discrepancies: Research Tools

Disbursement Detail Comparison Report (DL Tools)

FAO Disbursement Report Business Office Disbursement Report COD Website – Award/Disbursement Detail SAS Disbursement Detail Student Account Files Business Office Ledgers/Statements of

Account

Page 29: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Disbursement: Disbursement Detail Comparison

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Disbursement: Disbursement Detail Comparison

??

= ($1250)

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Disbursement: Disbursement Detail Comparison

= $3264

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Disbursement: Disbursement Detail Comparison

= $862

Page 33: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Disbursement: FAO Disbursement Report

$862 Not at COD

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Disbursement: FAO Disbursement Report

$1632 No MPN

Page 35: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Disbursement: FAO Disbursement Report

+$1632 $3264 No MPN

Page 36: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Disbursements: Explaining Discrepancies

($1250) in adjustments done via COD web, not entered in school database.

$862 in Disbs for Jesse James not sent/accepted at COD. Send Disb/MPN.

$3264 Missing MPNs at COD. Research MPNs at school, obtain new notes.

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Disbursements: Documenting Discrepancies

2 discrepancies– ($1250) in booked adjustments entered via COD

web. – $862 disbursed is still in “B” status, and is not on

COD (unbooked). Additional $3264 Unbooked on SAS due to

missing MPNs on COD. Add to Action Item List:

– Record ($1250) Adjustments on EDExpress.– Send $862 Disbs for Jesse James to COD.– Obtain MPNs for $3264 unbooked loans.

Page 38: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Ending Cash Balance

Electronic University

Page 39: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Ending Cash Balance: Documenting Reasons

SAS ECB $7253

-$725 RF Timing Diff

-$3264 Need MPN

-$862 Send/Book Disb

$2402

What is the cause of remaining balance?

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FinancialAid

Office

COD

Three Key Systems: Where to Look Next

BusinessOffice

Page 41: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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Perform Internal Reconciliation

Compare Business Office/Financial records to Direct Loan System– Develop procedures/schedule for internal

reconciliation and assign responsibilities– Compare based on overall

cash/disbursement totals and/or student detail

– Troubleshoot discrepancies

Page 42: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

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ECB: Business Office Report

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ECB: Compare Business Office to FAO Cash Summary

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ECB: Business Office Disb Detail

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ECB: Compare Business Office to FAO Disb Detail

x

x

x

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Ending Cash Balance: Explaining Reasons

ECB $7253 =

-$725 RF Timing Diff

-$862 Send/Book Disb

-$3264 Need MPN

-$2402 Disbs not in DL System and not at COD

Page 47: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Documentation

Electronic University

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Ending Cash Balance: Documenting Differences & Reasons for ECB

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Reconciliation: Action Item List

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Monthly Reconciliation: How do I Know I am Finished?

All discrepancies have been identified and resolved.

Timing issues are tracked for reconciliation in next month’s SAS.

Reasons for any Ending Cash Balance have been identified.

All monthly reconciliation efforts have been documented.

DONE

Page 51: Direct Loans: Reconciliation,  Putting the Pieces Together -  A Case Study

Additional Information

Reports and Tools

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30 Day Warning Report (COD) Booked Status Report (EDExpress or custom) Pending Disbursement List

(EDExpress: List - Anticipated Disbursements, Pending Actual Disbursements)

Funded Disbursement List (EDExpress: List - Actual Disbursements, Booked and

Unbooked) Disbursement Measurement Tool Report (DL Tools) Cash Summary Report (DL Tools – optional) Ledgers, Bank Statements, Cancelled Checks Other Internal School Reports

Monthly Reconciliation: Other Reports and Tools

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Monthly Reconciliation: Other Reports and Tools

COD Resources and Tools– COD Customer Service, 1-800-848-0978

• Issue identification and resolution• Outreach emails• Adhoc Reports

– COD website, https://cod.ed.gov

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PC Lab– COD Customer Service– Direct Loan Operations

Additional Information

Session 6, Balancing the Books for 2003-2004 and Beyond–Day 2, 1:30-2:45 pm–Day 4, 10:30-11:45 am

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