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    ;=63

    ]S]8;

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; b

    CI]R[BGA\ ]IDBCR Lbpdiof i` Bethrprhtbeg

    6S\ Fsbfe ]fcb`bc Hlbtbie

    Rfe Cahe

    ]ukdbsabeg Ofefghr: AfiybGu

    Hlbtir: Rfe Cahe

    Fey X[Ds cietfbehl be tabs pukdbcftbie whrh cahcnhl `ir currhecylurbeg tah priluctbie prichss. Eith, aiwhvhr, taft tah pukdbsahr

    cfeeit viuca `ir tah iegibeg currhecy i` X[Ds.

    @brst Fsbf-]fcb`bc hlbtbie pukdbsahl be ;=6;

    M;=6; Afrvhst Hlucftbie \hcaebcfd Ciddhgh

    Cipyrbgat Eitbch

    \abs Wirn bs cipyrbgathl. Ei pfrt i` tabs Wirn ofy kh rhpriluchl,stirhl be f rhtrbhvfd systho, ir trfesobtthl be fey `iro ir ky feyohfes wbtaiut prbir wrbtthe phrobssbie i` tah ]ukdbsahr. Hxchpt fsphrobtthl uelhr tah Cipyrbgat Fct 6201, `ir hxfopdh fey `fbrlhfdbeg `ir tah purpishs i` prbvfth stuly, rhshfrca, crbtbcbso irrhvbhw, sukjhct ti chrtfbe dbobtftbies. \ahsh dbobtftbiesbecdulhrhstrbctbeg cipybeg ti f ofxbouo i` ieh cafpthr ir 6=% i`tabs kiin, wabcahvhr bs grhfthr> privblbeg fe fppriprbfth eitbch felwfrebeg wbta t ah cipbhs i` Wirn lbsshobefthl> tfnbeg fdd rhfsiefkdhsthps ti dbobt fcchss ti tahsh cipbhs ti phipdh futairbshl ti rhchbvhtahsh cipbhs> hesurbeg yiu aidl tah fppriprbfth Dbcheshs bssuhl kyAfrvhst Hlucftbie \hcaebcfd Ciddhgh (AH\C), suppdy frhouehrftbie eitbch ti AH\C fel pfy fey rhqubrhl `hhs. @ir lhtfbdsi` AH\C dbcheshs fel rhouehrftbie eitbchs pdhfsh cietfct AH\C ftSubth 2, Kdicn F, 3 Zfobf Strhht, Sueeykfen VDL

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | ;P6066;=6;

    Ciethets

    6 Betriluctbie ........................................................................................................................ 8

    ; \ah Lb``hrhet \yphs i` Bethrprhtbeg ................................................................................... 8

    ;.6 Cie`hrhech Bethrprhtbeg ............................................................................................... 8

    ;.; Sboudtfehius Bethrprhtbeg ........................................................................................... 8

    ;.3 Cieshcutbvh Bethrprhtbeg ............................................................................................. 0

    ;.< Wabsphrhl Bethrprhtbeg ................................................................................................ 7

    ;.8 Sbgat \rfesdftbie ......................................................................................................... 7

    ;.0 \hdhpaieh Bethrprhtbeg ................................................................................................ 7

    3 Kfsbc @uectbie i` Bethrprhtbeg ........................................................................................... 1

    3.6 [idhs i` tah Bethrprhthr ................................................................................................ 1

    3.; Shttbegs ........................................................................................................................ 2

    3.3 Cdbhet [hqubrhohet Fefdysbs .................................................................................... 6=

    3.< Bethrprhthr [hquhst @iro .......................................................................................... 62

    3.8 Ie-Sbth Bethrprhtbeg................................................................................................... 3;

    < Ciooie Hrrirs be Bethrprhtbeg ........................................................................................ 3<

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | 3P6066;=6;

    7.6 Eith tfnbeg Snbdds ...................................................................................................... 81

    7.; Ohoiry Snbdds ........................................................................................................... 82

    7.3 Strhss Fssicbfthl wbta Bethrprhtbeg ........................................................................... 0;

    1 Picfkudfry Kusbehss Ghehrfd ........................................................................................ 0<

    2 Picfkudfry - Besurfech .................................................................................................... 0< 6= Picfkudfry - \fxftbie ..................................................................................................... 0<

    66 Picfkudfry - Hlucftbie ................................................................................................... 08

    6; Picfkudfry Ohlbcfd - ]rhgefecy ................................................................................... 00

    63 Picfkudfry Ohlbcfd Cabdl kbrta ................................................................................. 00

    6< Picfkudfry Ohlbcfd Cabdlrhe Lbshfshs ...................................................................... 00

    68 Picfkudfry Ohlbcfd @fobdy ]dfeebeg ........................................................................ 00

    60 Picfkudfry Ohlbcfd Lbht ............................................................................................ 07 67 Picfkudfry Ohlbcfd Lrugs ......................................................................................... 07

    61 Picfkudfry Ohlbcfd Ghehrfd ...................................................................................... 07

    62 Picfkudfry Ohlbcfd Pfccbeftbies .............................................................................. 07

    ;= Picfkudfry Ohlbcfd Sphcbfdbsts .................................................................................. 01

    ;6 Picfkudfry Boobgrftbie ................................................................................................ 01

    ;; Picfkudfry Sicbfd Whd`frh ............................................................................................ 02

    ;3

    Picfkudfry \iurbso ...................................................................................................... 02

    ;< Picfkudfry Ciurtriio .................................................................................................. 7=

    ;8 Lbfdiguhs Kusbehss Sbopdh Cievhrsftbie - Sprbegci ................................................ 76

    ;0 Sbopdh Lbfdiguhs Kusbehss Custiohr Shrvbch Cievhrsftbies .................................. 7;

    ;7 Sbopdh Lbfdiguhs Kusbehss \fdnbeg Fkiut Riur Jik ................................................ 73

    ;1 Sbopdh Lbfdiguhs Kusbehss Krfel Bofgh .................................................................. 7<

    ;2 Sbopdh Lbfdiguhs Kusbehss \hdhpaieh Kfenbeg ....................................................... 78

    3= Lbfdiguhs Kusbehss Oirtgfgh Fppdbcftbie ................................................................ 70

    36 Lbfdiguhs Kusbehss [hcrubtohet Fghecy .................................................................. 72

    3; Lbfdiguhs Kusbehss Custiohr Hequbry ...................................................................... 13

    33 Lbfdiguhs Kusbehss Ofnbeg f Ciopdfbet .................................................................. 1<

    3< Lbfdiguhs Kusbehss Aiw ti Bevhst Oiehy ................................................................ 10

    38 Sbopdh Lbfdiguhs Hlucftbie Vuhstbies ti fsn ft tah bethrvbhw ................................ 11

    30 Sbopdh Lbfdiguhs Hlucftbie ]frhet-\hfcahr Ohhtbeg .............................................. 12

    37 Lbfdiguhs Hlucftbie ]frhet-\hfcahr Bethrvbhw ........................................................ 26

    31 Lbfdiguhs Hlucftbie Fe Heridohet .......................................................................... 23

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | bt bs f ciopdhth rhelbtbie

    i` tah irbgbefd sphhca be feitahr dfegufgh. Ikvbiusdy tabs ohtail bs tboh ciesuobeg fs tah

    tboh hdhohet bs fdoist liukdhl. Sioh prfctbtbiehrs `hdt taft tabs hxtrf tboh wfs ush`ud

    khcfush bt gfvh phipdh tboh ti taben. Kut b` bethrprhtftbie afs ti kh privblhl beti oirh tafe

    ieh dfegufgh tah waidh prichss khciohs hxtrhohdy dhegtay. Aiwhvhr, tah wblhsprhfl ush i`

    sboudtfehius bethrprhtbeg afs ohfet taft eiwflfys cieshcutbvh bethrprhtbeg bs cie`behl tisbtuftbies wahrh sboudtfehius hqubpohet bs eit fvfbdfkdh. Cieshcutbvh bethrprhtbeg ciudl kh

    ush`ud `ir f quhstbie-fel-feswhr shssbie, f prhss cie`hrhech ir fe f`thr-lbeehr sphhca.

    Lhspbth tah oivh fwfy `rio cieshcutbvh bethrprhtbeg, bt bs stbdd tfugat be fdd bethrprhtbeg

    ciurshs fel bs pfrt i` tah shdhctbie prichlurh `ir hetry beti oist bethrprhtbeg pists, pfrtdy

    khcfush trfbehrs khdbhvh bt bs fe hsshetbfd pfrt i` bethrprhthr trfbebeg. Be cieshcutbvh

    bethrprhtbeg, f cdhfr lbvbsbie i` tah snbdds bevidvhl be bethrprhtbeg cfe kh shhe. Fpfrt `rio

    neiwdhlgh i` tah dfegufgh, ohoiry, ciechetrftbie fel uelhrstfelbeg frh bopirtfet `fctirs.

    \ah bopirtfech i` lhdbvhry bs cdhfr wahe tah bethrprhthr afs ti stfel up be `riet i` tah

    fulbhech fel gbvh tah sphhca. ]rfctbch ft pukdbc sphfnbeg bs ush`ud trfbebeg. Eith-tfnbeg bs

    chetrfd ti cieshcutbvh bethrprhtbeg. ]rfctbcbeg bethrprhthrs lhvhdip tahbr iwe thcaebquhs `ir

    eith-tfnbeg. Sioh ush f grhft euokhr i` syokids wabdh itahrs afrldy ush fey. Ieh phrsies

    eiths wiudl prikfkdy kh titfddy uebethddbgbkdh ti fey itahr rhflhr. Sioh bethrprhthrs hvhe

    ofefgh ti wrbth liwe hvhrytabeg tahy ahfr fdtaiuga tabs bs eit ghehrfddy rhcioohelhl

    khcfush bt bs si bopirtfet ti kh fkdh ti fefdysh tah sphhca fel bts tahoh ir frguohet. Oist

    bethrprhthrs tfnh eiths be tah tfrght dfegufgh rftahr tafe tah siurch dfegufgh fs tabs fpprifca

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | \ah Lb``hrhet \yphs i` Bethrprhtbeg 7P6066;=6;

    \ah Lb``hrhet \yphs i` Bethrprhtbeg

    sfvhs tboh fel h``irt wahe tah tboh ciohs ti lhdbvhr tah bethrprhtftbie. \abs fpprifca fdsi

    ahdps tah bethrprhthr ti ofnh f ciescbius h``irt ti oivh fwfy `rio tah structurhs fel

    hxprhssbies i` tah siurch dfegufgh. Ieh flvfetfgh i` cieshcutbvh bethrprhtbeg bs tah `fct taft

    tahrh frh ei kiitas ir hqubpohet khtwhhe tah sphfnhr fel tah bethrprhthr. B` tah bethrprhthr bs

    uesurh i` f pibet ah ir sah cfe cahcn wbta tah sphfnhr fs ti waft hxfctdy wfs ohfet.

    ;.< Wabsphrhl BethrprhtbegWabsphrhl bethrprhtbeg bs ushl wahe ieh ir twi phipdh li eit uelhrstfel tah siurch

    dfegufgh. Wabsphrbeg bs eit f vhry fccurfth lhscrbptbie khcfush tii ouca wabsphrbeg bs eit

    vhry giil `ir tah vicfd cirls. Oist bethrprhthrs be tabs sbtuftbie sphfn be f diw vibch rftahr

    tafe wabsphr. \ah bethrprhthr dbsthes ti tah sphfnhr fel sboudtfehiusdy rhelhrs tah

    bethrprhtftbie ti tah dbsthehr ir dbsthehrs. Ei hqubpohet bs rhqubrhl. \abs thcaebquh ciudl kh

    ushl ft f scaiid ohhtbeg `ir hxfopdh wahrh ieh pfrhet lihs eit uelhrstfel tah dfegufghkhbeg ushl. Fciustbcs cfe kh f prikdho.

    ;.8 Sbgat \rfesdftbieBethrprhthrs frh i`the fsnhl ti rhfl fel trfesdfth licuohets fdiul. \abs ciudl afpphe be

    ofey lb``hrhet sbtuftbies. @ir hxfopdh, fe bethrprhthr wirnbeg ft f kusbehss ohhtbeg ciudl kh

    fsnhl ti trfesdfth sioh ofthrbfd. Fe bethrprhthr be f ciurt shttbeg ciudl kh fsnhl ti trfesdfth f

    dhgfd licuohet. Bethrprhthrs ofy ehhl tboh ti phrush tah licuohet be lhtfbd fel b` tabs bs tah

    cfsh tahy saiudl rhquhst `ir taft tboh.

    ;.0 \hdhpaieh Bethrprhtbeg\hdhpaieh Bethrprhtbeg bs kbdfthrfd bethrprhtbeg ivhr tah paieh. Bt bs wblhdy ushl be f kusbehss

    ciethxt, `ir ohlbcfd hxfobeftbies fel hvhe be sioh ciurts be Fohrbcf. B` f `fctiry ofefghr

    be tah Xebthl Stfths ehhls f ciopiehet taft bs ofeu`fcturhl be Jfpfe, ah cietfcts f thdhpaieh

    bethrprhtbeg shrvbch fel fsns `ir fe Hegdbsa-Jfpfehsh bethrprhthr. \ah bethrprhthr bethrprhts

    hvhrytabeg taft bs sfbl. @rhhdfech thdhpaieh bethrprhthrs frh pfbl f rhtfbehr ti kh fvfbdfkdh ft

    tah hel i` f paieh dbeh. Lhphelbeg ie tahbr cielbtbies i` hopdiyohet, tahy ofy kh pfbl ky

    tah obeuth ir hvhry `bvh obeuths `ir fctufd bethrprhtbeg tboh. \ah flvfetfgh i` thdhpaieh

    bethrprhtbeg bs taft bt bs fvfbdfkdh `rio feywahrh, friuel tah cdicn be f dfrgh euokhr i`

    dfegufghs. Bt bs ikvbiusdy blhfd `ir hohrghecy sbtuftbies fel `ir strst cietfcts. Flvfechs be

    vibch rhcigebtbie prichsshs ohfe taft ofcabeh bethrprhtbeg ofy khcioh fvfbdfkdh ivhr tah

    paieh be tah `uturh.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 1P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    3 Kfsbc @uectbie i` Bethrprhtbeg

    \ah bethrprhthrs kfsbc purpish bs ti shrvh fs f krblgh khtwhhe twi phipdh wai li eit sphfn

    tah sfoh dfegufgh. \ah twi kfsbc rudhs i` tauok ciechrebeg bethrprhtbeg frh fs `iddiws:

    @fcbdbtfth cioouebcftbie. \ah ofbe `uectbie i` f ohetfd ahfdta bethrprhthr bs ti

    `fcbdbtfth uelhrstfelbeg be cioouebcftbie khtwhhe phipdh wai frh sphfnbeg lb``hrhet

    dfegufghs. \ah bethrprhthr shrvhs fs f krblgh khtwhhe tah sphfnhrs ti ofnh

    cioouebcftbie pissbkdh. Be fctbeg fs tabs cieehctir, tah bethrprhthr fddiws ahfdta cfrh

    fcchss ti f phrsie wai ofy eit afvh fcchss ti bt itahrwbsh.

    [hprhshet be`iroftbie fccurfthdy. \ah bethrprhthr oust cievhy be`iroftbie

    fccurfthdy. \abs bs pfrtbcudfrdy bopirtfet be f ohetfd ahfdta shttbeg khcfush

    obscioouebcftbie cfe dhfl ti obslbfgeishs.

    3.6 [idhs i` tah Bethrprhthr

    \ahrh bs f oudtbtulh i` sbtuftbies ieh obgat kh fsnhl ti bethrprht be, fel pri`hssbiefd

    bethrprhthrs siie dhfre taft tahrh frh tarhh kfsbc ridhs taft tahy wbdd `fdd beti fs f `uectbie i`tahbr jiks.

    Cielubt

    Fs f cielubt, bethrprhthrs trfesdfth hxfctdy waft bs sfbl be ieh dfegufgh beti feitahr.

    \abs bs tah ridh oist `rhquhetdy tfnhe ky bethrprhthrs. \i tabs hel, wirls spinhe

    saiudl ehvhr kh iobtthl, hlbthl, ir pidbsahl> besthfl, bethrprhthrs saiudl sbopdy rhdfy

    tah ohssfgh prhshethl ky tah cdbhet. B` f cdbhet tfdns `ir f vhry dieg tboh ir gbvhs

    be`iroftbie taft lihs eit shho rhdhvfet, bt bs eit tah rhspiesbkbdbty i` tah bethrprhthr ticut tah cdbhet i`` ir rhlbrhct tah cievhrsftbie. Fctbeg fs f cielubt bs tah lh`fudt

    oilh i` fe bethrprhthr.

    Cdfrb`bhr

    Fs f cdfrb`bhr, bethrprhthrs hesurh uelhrstfelbeg khtwhhe pfrtbhs. Bethrprhthrs saiudl

    iedy swbtca ti tabs ridh b` f obsuelhrstfelbeg bs lhthcthl. B` ieh i` tah pfrtbhs

    bevidvhl be tah shssbie lihs eit uelhrstfel f ohssfgh iech bethrprhthl, bethrprhthrs

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 2P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    cfe fll wirl pbcturhs ti cdfrb`y ue`fobdbfr ciechpts. Wirl pbcturhs wbdd kh

    hxpdfbehl be dfthr cafpthrs.

    Flvicfth

    Fs pri`hssbiefds be ahdpbeg ridhs, bethrprhthrs i`the shh tahoshdvhs fs f dben be tah

    cafbe taft dhfls ti qufdbty cdbhet cfrh be ohetfd ahfdta fel itahr shttbegs. Wahe

    bethrprhthrs tfnh fctbies ti hesurh taft cdbhets rhchbvh waft tahy ehhl ir afvh tah

    rbgats ti rhchbvh, tahy frh shrvbeg fs cdbhet flvicfths. @ir hxfopdh, b` fe bethrprhthr

    wirnbeg wbta f wiofe afvbeg triukdh `bgurbeg iut besurfech bssuhs be tah ciursh i` f

    ohetfd ahfdta fppibetohet obgat wfet ti sthp be fel shhn fssbstfech ie ahr khafd`.

    Bethrprhthrs saiudl kh hxtrhohdy cfrh`ud fkiut wahe fel aiw ouca ti tfnh ie be tah

    flvicfth ridh. Neiwdhlgh i` cdbhet rbgats fel tah ahfdtacfrh systho frh tiids

    hsshetbfd `ir ush`ud flvicfcy. Cdbhet flvicfcy bs lbscusshl ft grhfthr dhegta befeitahr cafpthr.

    Xelhrstfelbeg hfca i` tah ridhs fe bethrprhthr obgat tfnh ie bs just tah stfrt. Be irlhr ti kh f

    giil bethrprhthr, ieh oust kh fkdh ti swbtca `rio ridh ti ridh wbta hfsh. Ofey shssbies

    rhqubrh bethrprhthrs ti shrvh sidhdy fs cielubts. Fdthrefthdy, tahrh frh tbohs wahe fe

    bethrprhthr obgat juop `rio ridh ti ridh wbtabe f sbegdh shssbie. @ir hxfopdh, fe bethrprhthr

    obgat stfrt f shssbie fs f cielubt, fel tahe oivh beti tah cdfrb`bhr ridh ti hxpdfbe f ohlbcfd

    cielbtbie, iedy ti sdbp beti tah flvicfth ridh be irlhr ti ahdp f cdbhet shcurh tah cfrh tahy frh

    hdbgbkdh `ir. Ikvbiusdy, bethrprhtbeg bs oirh tafe just trfesdftbeg wirls `rio ieh dfegufgh

    beti feitahr. Giil bethrprhthrs pfy ftthetbie ti tah waidh cievhrsftbie fel prioith

    uelhrstfelbeg taft cietrbkuths ti tah qufdbty i` cdbhet cfrh.

    3.; ShttbegsRiu ofy kh fsnhl ti bethrprht be f vfrbhty i` shttbegs, hfca i` wabca wbdd privblh f lb``hrhet

    sht i` cafddheghs. Oist ciooiedy yiu wbdd kh fsnhl ti bethrprht `ir dfwsubts, ohlbcfd

    hxfobeftbies fel sicbfd shcurbty shrvbchs ohhtbegs. Aiwhvhr, yiu ofy kh fsnhl ti bethrprht

    `ir itahr ohhtbegs suca fs bethrvbhws, cfsufd cievhrsftbies, fel `irofd cietrfct lbscussbies

    wahrh kita tah sphfnhr fel tah dbsthehr ehhl ahdp uelhrstfelbeg ieh feitahr.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 6=P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    3.3 Cdbhet [hqubrhohet FefdysbsBt bs vhry bopirtfet ti kh cdhfr fkiut fgrhhbeg waft yiu frh gibeg ti lhdbvhr. Hvhry ehw

    fctbvbty, hvhry ehw shrvbch, hvhry ehw prijhct be tah wirnpdfch bs crhfthl be rhspiesh ti f

    cdbhet/kusbehss ehhl. Rht wh i`the `bel iurshdvhs be sbtuftbies wahrh, lhspbth sphelbeg

    trhohelius tboh fel rhsiurchs, tahrh bs f obsoftca khtwhhe waft afs khhe lhdbvhrhl felwaft bs fctufddy ehhlhl.

    Afs f cdbhet hvhr ciopdfbehl taft waft yiu lhdbvhrhl bse't waft sah irlhrhl9 Afs siohieh

    cafeghl abs obel fdtightahr fkiut tah lhdbvhrfkdh, wahe yiu whrh afd`wfy tariuga f prijhct9

    Afvh yiu afl cie`dbctbeg rhqubrhohets `rio oudtbpdh cdbhets9 Fel afvh yiu hvhr rhchbvhl

    ehw rhqubrhohets just f`thr yiu taiugat yiu afl `bebsahl prhpfrbeg `ir f ehw prijhct rhquhst9

    F `icushl fel lhtfbdhl cdbhet rhqubrhohets fefdysbs cfe ahdp yiu fvibl prikdhos dbnh tahsh.

    \abs bs tah prichss i` lbscivhrbeg , fefdysbeg , lh`bebeg , fel licuohetbeg tah rhqubrhohets

    taft frh rhdfthl ti f sphcb`bc kusbehss ikjhctbvh. Fel bt bs tah prichss ky wabca yiu cdhfrdy fel

    prhcbshdy lh`beh tah sciph i` tah prijhct (waft yiu wbdd li `ir tah cdbhet fel ofnh bt sphcb`bc),

    si taft yiu cfe fsshss tah tbohscfdhs fel rhsiurchs ehhlhl ti ciopdhth bt.

    [hohokhr: ti ght waft yiu wfet, yiu ehhl ti fccurfthdy lh`beh bt fel f giil cdbhet

    rhqubrhohets fefdysbs ahdps yiu fcabhvh tabs ikjhctbvh. Bt dhfls yiu ti khtthr uelhrstfel tah

    cdbhet ehhls, fel ahdps yiu krhfn taho liwe beti lhtfbdhl, sphcb`bc rhqubrhohets tafthvhryieh fgrhhs ie. Waft's oirh, bt bs usufddy ouca qubcnhr fel cahfphr ti `bx f prikdho ir

    obsuelhrstfelbeg ft tah fefdysbs stfgh tafe bt bs wahe tah "`bebsahl priluct" bs lhdbvhrhl.

    Khdiw bs f `bvh-sthp gublh ti cieluctbeg yiur iwe kusbehss rhqubrhohets fefdysbs.

    Sthp 6: Blhetb`y Nhy Stfnhaidlhrs

    Blhetb`y tah nhy phipdh wai wbdd kh f``hcthl ky tah prijhct. Stfrt ky cdfrb`ybeg hxfctdy wai

    tah pfybeg cdbhet bs. \abs ofy kh fe bethrefd ir hxthrefd cdbhet. Hbtahr wfy, bt bs hsshetbfd taftyiu neiw wai afs tah `befd sfy ie waft wbdd kh becdulhl be tah prijhct's sciph, fel waft wbdd

    eit kh.

    \ahe, blhetb`y wai wbdd ush tah shrvbch. \ahsh frh yiur hel-ushrs. Riur prijhct bs bethelhl ti

    ohht tahbr ehhls, si yiu oust ciesblhr tahbr beputs.

    Sthp ;: Cfpturh Stfnhaidlhr [hqubrhohets

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 66P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    Fsn hfca i` tahsh nhy stfnhaidlhrs, ir griups i` stfnhaidlhrs, `ir tahbr rhqubrhohets `rio tah

    ehw shrvbch. Waft li tahy wfet fel hxphct `rio tabs prijhct9 Riu cfe ush shvhrfd ohtails

    ti uelhrstfel fel cfpturh tahsh rhqubrhohets. Ahrh, wh gbvh yiu `iur thcaebquhs:

    \hcaebquh 6: Xsbeg stfnhaidlhr bethrvbhws

    \fdn wbta hfca stfnhaidlhr ir hel-ushr belbvblufddy. \abs fddiws yiu ti uelhrstfel hfca

    phrsie's sphcb`bc vbhws fel ehhls.

    \hcaebquh ;: Xsbeg jibet bethrvbhws ir `icus griups

    Cieluct griup wirnsaips. \abs ahdps yiu uelhrstfel aiw be`iroftbie `diws khtwhhe

    lb``hrhet lbvbsbies ir lhpfrtohets, fel hesurh taft afelivhrs wbdd kh ofefghl soiitady.

    \hcaebquh 3: Xsbeg "ush cfshs"

    \abs schefrbi-kfshl thcaebquh dhts yiu wfdn tariuga tah waidh systho ir prichss, sthp ky

    sthp, fs f ushr. Bt ahdps yiu uelhrstfel aiw tah systho ir shrvbch wiudl wirn. \abs bs f vhry

    giil thcaebquh `ir gftahrbeg `uectbiefd rhqubrhohets, kut yiu ofy ehhl oudtbpdh "ush cfshs"

    ti uelhrstfel tah `uectbiefdbty i` tah waidh systho.

    \hcaebquh

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 6;P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    \rfesbtbiefd [hqubrhohets \ahsh frh tah sthps ehhlhl ti bopdhohet tah ehw priluct ir

    prichss soiitady.

    Sthp

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 63P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    abgahr lhgrhh i` trust fel f `irobeg i` f rhdftbiesabp. Kita pfrtbhs wfet ti wfdn fwfy `hhdbeg

    tahy afvh fcabhvhl siohtabeg wabca afs vfduh ky ghttbeg waft hfca wfets. Blhfddy, bt bs f

    twi`idl prichss.

    Be tah rhfd wirdl i` kusbehss, tah rhsudts i`the tbdt be `fviur i` ieh pfrty ivhr tah itahr

    khcfush bt bs uedbnhdy taft kita pfrtbhs wbdd cioh ti tah tfkdh ft hvhe strhegta, wahe tahy

    khgbe tah tfdns.

    Eiehtahdhss, tahrh frh ofey flvfetfghs ti kh gfbehl ky kita pfrtbhs, wahe tahy tfnh f

    ciiphrftbvh fpprifca ti outufd prikdho sidvbeg. \ah prichss ghehrfddy bevidvhs sioh `iro

    ir ciokbeftbie i` ofnbeg vfduh `ir vfduh ciechssbies, be ciejuectbie wbta crhftbvh prikdho

    sidvbeg. Ghehrfddy, tabs `iro i` ehgitbftbie bs diinbeg liwe tah rifl, ti taho `irobeg f dieg

    thro rhdftbiesabp ti crhfth outufd gfbe. Bt bs i`the lhscrbkhl fs tah wbe-wbe schefrbi.

    Bethgrftbvh Ehgitbftbie Kfsbcs

    Oudtbpdh Bssuhs - Bethgrftbvh ehgitbftbies usufddy hetfbds f oudtbtulh i` bssuhs ti kh

    ehgitbfthl, uedbnh lbstrbkutbvh ehgitbftbies wabca ghehrfddy rhvidvh friuel tah prbch, ir f

    sbegdh bssuh. Be bethgrftbvh ehgitbftbies, hfca sblh wfets ti ght siohtabeg i` vfduh wabdh

    trflbeg siohtabeg wabca afs f dhsshr vfduh.

    Safrbeg - \i `uddy uelhrstfel hfca itahr's sbtuftbie, kita pfrtbhs oust rhfdbstbcfddy safrh fs

    ouca be`iroftbie fs tahy cfe ti uelhrstfel tah itahr's bethrhsts. Riu cfeeit sidvh f prikdho

    wbtaiut neiwbeg tah pfrfohthrs. Ciiphrftbie bs hsshetbfd.

    ]rikdho Sidvbeg - @bel sidutbies ti hfca itahr's prikdhos. B` yiu cfe i``hr siohtabeg i`

    dhsshr vfduh wabca gbvhs yiur ciuethrpfrt siohtabeg wabca tahy ehhl, fel tabs rhsudt be yiu

    rhfdbsbeg yiur ikjhctbvh, tahe yiu afvh bethgrfthl yiur prikdhos beti f pisbtbvh sidutbie.

    Krblgh Kubdlbeg - Oirh fel oirh kusbehsshs frh hegfgbeg be dieg thro rhdftbiesabps.

    [hdftbiesabps i``hr grhfthr shcurbty.

    Fefdysh `hfsbkbdbty Lhthrobeh aiw rhdbfkdh fel hfsy-ti-ush tah ehw priluct ir systho wbdd

    kh. F lhtfbdhl fefdysbs cfe ahdp blhetb`y fey ofjir prikdhos.

    Iech hvhrytabeg bs fefdyshl, prhshet yiur nhy rhsudts fel f lhtfbdhl rhpirt i` tah kusbehss

    ehhls. \abs saiudl kh f wrbtthe licuohet.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 6 tahrh`irh, bt bs bopirtfet ti hvfdufth wahtahr ir eit yiu wiudl

    afvh tah tboh ti tfnh ie tah cdbhets rhquhsts ie f cietbeubeg kfsbs.

    i Fo B fwfrh i` tah trfvhdbeg tboh taft bs bevidvhl ti rhfca ti tah dicftbie9

    i Li B afvh ti li f dit i` hxtrf rhshfrca ti kh hqubpphl wbta tah tipbc9 B` si,

    aiw ouca tboh wiudl B ehhl ti li tabs rhshfrca fel li B afvh tboh `ir taft9

    Li B afvh fcchss ti tah rhsiurchs i` tabs tipbc9

    i Cfe B ohht tah cdbhets itahr rhquhsts9

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 68P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    Riu ehhl ti ciddhct heiuga be`iroftbie `rio yiur cdbhet ti uelhrstfel abs ir ahr rhquhsts

    fel hxphctftbies. Khbeg fkdh ti fcchss fel fsshss wahtahr ir eit yiu cfe ohht tahsh rhquhsts

    fel hxphctftbies wbdd kh tah sbegdh oist bopirtfet tabeg yiu cfe li ti prhpfrh `ir yiur ehw

    rhspiesbkbdbty. B` yiu cfeeit ohht fey i` tah cdbhets hxphctftbies tahe bt bs wbsh fel htabcfd

    `ir yiu ti rhjhct tfnbeg ie tabs prijhct. ]dhfsh li eit uelhrhstbofth tah bopirtfech i` tabssthp. ]dhfsh rh`hr ti tah Bethrprhthr [hquhst @iro.

    S\H] ;: Gftahr be`iroftbie . @ir hxfopdh, b` yiu frh ti bethrprht `ir f sphfnhr be f ohhtbeg

    `bel iut tah sukjhct i` tah tfdn fel fsns tah sphfnhr b` tahrh frh fey sphcb`bc throbeidigbhs ir

    stirbhs taft ah ir sah wbdd ush. B` yiu frh bethrprhtbeg `ir f dhfrebeg cdfss, `bel iut waft tah

    dhssie bs fel fsn tah thfcahr ti safrh wbta yiu fey sphcbfd dhssie ofthrbfd ah ir sah pdfes ti

    ush. \ah oirh yiu neiw fkiut yiur sukjhct fahfl i` tboh, tah khtthr yiu cfe prhpfrhyiurshd`. B` yiu frh ue`fobdbfr wbta tah tipbc be lbscussbie tahe bt bs vhry bopirtfet `ir yiu

    hvfdufth tah euokhr i` aiurs bt tfnhs `ir yiu ti cieluct f tairiuga rhshfrca prbir ti tah

    cioohechohet i` yiur bethrprhtbeg prijhct. Bt bs vbtfd taft yiu li hqubp yiurshd` wbta

    rhdhvfet fel su``bcbhet neiwdhlgh.

    S\H] 3: ]dfe aiw yiu wbdd ush hqubpohet . B` yiu frh gibeg ti li cieshcutbvh

    bethrprhtftbie, lhcblh wahrh yiu wbdd stfel, fel `bel iut b` yiu fel tah sphfnhr wbdd ush tah

    sfoh obcripaieh ir shpfrfth iehs. B` yiu frh libeg sboudtfehius bethrprhtftbie wbta f

    trfesobtthr, ofnh surh taft yiu neiw aiw ti iphrfth tah hqubpohet fel hesurh taft bt bs

    `uectbiebeg cirrhctdy.

    Iech tah fkivh prichss afvh khhe ciopdhthl, yiu ehhl ti be`iro yiur cdbhet i` yiur `befd

    lhcbsbie tariuga f `irofd dhtthr ir hofbd ti be`iro wahtahr yiu afvh lhcblhl ti fcchpt ir

    lhcdbeh tah fssbgeohet. Riu saiudl li tabs fs siie fs tah lhcbsbie afs khhe oflh.

    \bps ir Bethrprhthrs

    Dhfrebeg aiw ti bethrprht whdd lihs eit afpphe ivhrebgat. Hvhe bethrprhthrs wai afvh f

    efturfd gb`t ti bethrprht i`the tfnh shvhrfd yhfrs i` afrl wirn ti khcioh h``hctbvh be

    bethrprhtbeg. Khdiw frh shvhrfd tbps taft yiu cfe ush ti ahdp yiu khcioh f oirh h``hctbvh

    bethrprhthr.

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    Kfsbc @uectbie i` Bethrprhtbeg

    Kh ]idbth

    Kh ghetdh, eit `irch`ud ir besbsthet. \abs lihs eit ohfe yiu ehhl ti fct dbnh f ohhn, qubht

    pusaivhr. Bt ohfes taft wahe yiu li siohtabeg, i``hr siohtabeg, ir ofnh f rhquhst, yiu li

    bt wbtaiut prhssurbeg tah phipdh friuel yiu fel ofnbeg taho `hhd fs taiuga tahy frh khbeg

    pusahl beti f cirehr. B` yiu frh afvbeg f cievhrsftbie, bt bs `beh ti fsn f quhstbie ir i``hryiur ipbebie, kut bt bs rulh ti pusa tah oftthr wahe siohieh afs hxprhsshl lbscio`irt

    (vhrkfddy ir eie-vhrkfddy) fkiut tah sukjhct. Hvhe b` yiu frh trybeg ti ahdp, dbnh i``hrbeg ti

    pfy `ir dueca ir wfsa tah lbsahs, li eit kh tii besbsthet. B` tah phrsie sfys "Ei, tafen yiu,

    B'vh git bt" tahe sfy "]dhfsh, B'l rhfddy divh ti ahdp." B` tahy stbdd sfy ei, tahe dht bt gi. \ahy

    ikvbiusdy wfet ti trhft yiu, si dht taho, fel rhture tah `fviur sioh itahr tboh.

    Wahe be liukt, ikshrvh itahrs. Aiw frh tahy grhhtbeg fel fllrhssbeg hfca itahr9Waft frh tahy libeg wbta tahbr cifts9 Waft nbels i` tipbcs frh tahy lbscussbeg9

    Lb``hrhet shttbegs rhqubrh lb``hrhet stfelfrls i` `irofdbty, fel taish stfelfrls i`the

    lh`beh waft bs pidbth fel waft bs eit. F wirn-rhdfthl lbeehr, fel aidblfy gftahrbeg, f

    whllbeg, fel f `uehrfd wbdd fdd lhofel f lb``hrhet tieh.

    Kh ebch. Fdwfys kh ciurthius, yiu obgat ohht tabs phrsie fgfbe be feitahr shttbeg fel

    wiudl eit wfet ti afvh cfushl ehgftbvh ohoirbhs taft wiudl gbvh yiu f kfl

    stfelbeg. B` siohieh feeiys ir hvhe besudts yiu, li eit ght beti fe frguohet. Sfy

    "Dht's fgrhh ti lbsfgrhh" fel cafegh tah sukjhct, pidbthdy lhkfth, ir sbopdy hxcush

    yiurshd` `rio tah cievhrsftbie.

    Stfrt f cievhrsftbie ky fsnbeg quhstbies fkiut tah itahr phrsie. \ry eit ti tfdn fkiut

    yiurshd` tii ouca. Kh cie`blhet fel cafrobeg. Li eit aig tah cievhrsftbie. Diin

    bethrhsthl fel dbsthe ti tah feswhrs. Li eit diin ivhr tah phrsie's saiudlhr ir friuel

    tah riio wahe ah/sah bs tfdnbeg. \aft bopdbhs yiu frh lbstrfcthl ir eit bethrhsthl, b.h.

    ah/sah bs eit bopirtfet ti yiu.

    Kh aiehst. Bt bs fdwfys ouca wirsh ti kh cfugat be f dbh tafe ti thdd tah truta.

    Safnh afels `brody fel diin yiur fcqufbetfech be tah hyh. Riu obgat wfet ti

    prfctbch tabs f kbt si yiu li eit squbsa phipdh's afels, lhphelbeg ie aiw strieg yiu

    frh. \aft wiudl ofnh taho `hhd uecio`irtfkdh. Khwfrh hsphcbfddy wahe safnbeg

    afels i` wiohe wai frh whfrbeg rbegs. \ii ouca prhssurh cfe kh vhry pfbe`ud.

    [hohokhr tii taft ofey phipdh wbta fe "idl-scaiid" htbquhtth kfcngriuel

    (hsphcbfddy b` yiu frh be Huriph) `bel bt befppriprbfth ti i``hr yiur afel `ir f

    afelsafnh ti f dfly ir fe idlhr ghetdhofe b` yiu frh f ghetdhofe, ir ti fe idlhr dfly,

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    Kfsbc @uectbie i` Bethrprhtbeg

    b` yiu frh f dfly. Fdwfys grhht tah itahr phrsie `brst, kut wfbt `ir taho ti hxthel tahbr

    afel. Ie tah itahr afel, b` yiu frh tah idlhr phrsie/dfly, nhhp be obel taft b` yiu li

    eit hxthel yiur afel, tah itahr phrsie ofy `hhd rhjhcthl, fs ah/sah bs eit phrobtthl ti

    safnh yiur afel. Xsufddy tabs sbtuftbie iedy tfnhs afd` f shciel be cahcnbeg wahtahr

    tah itahr phrsie bs oivbeg tiwfrls yiu `ir f afelsafnh. Kh fdhrt. Li eit fpprifca siohieh wbta fe fdrhfly iutstrhtcahl afel. \aft bs pusay. B` yiu

    wfet siohieh ti neiw yiu frh oivbeg tiwfrls taho, hstfkdbsa f `bro hyh cietfct fel

    sobdh, ofykh iphebeg yiur fros f dbttdh (khet ft tah hdkiw) ti ofnh f whdciobeg

    ghsturh.

    Afvh f dfuga wabca saiws yiu frh afvbeg `ue, wbtaiut khbeg diul. Diulehss hbtahr

    belbcfths frrigfech ir beshcurbty. F cafrobeg pidbth phrsie ofnhs feitahr phrsie `hhd

    giil. Nhhp tabs gifd be obel, fel kh ciesblhrfth i` itahr phipdh's ehhls fel ipbebies.Li eit ofnh lhrigftiry rhofrns tiwfrls fey nbel i` htaebc, pidbtbcfd ir rhdbgbius

    griups uelhr fey cbrcuostfechs.

    Kh grfch`ud fel saiw hdhgfech. Cfrry yiurshd` soiitady, wbta f shesh i` cfdo, yht

    bevidvhl be tah oiohet. ]hipdh wbdd eitbch tabs suktdh cafro fel tabs wbdd ahdp yiu

    grhftdy.

    Kh fwfrh taft htbquhtth fel ofeehrs vfry lhphelbeg ie tah cudturfd rhgbie yiu frh

    be...kh surh ti stuly tah dicfd custios kh`irh yiu trfvhd!

    Iktfbe dfegufgh rh`hrhech ofthrbfds. Wahe bethrprhtbeg, bt bs hxtrhohdy ahdp`ud ti afvh

    rh`hrhech tiids be yiur bethrprhtftbie dfegufgh rhflbdy fvfbdfkdh. Sioh kfsbc tiids taft frh

    `rhquhetdy ushl becdulh tah whksbth i` Chetrhdben, kiins `rio tah pukdbc dbkrfry fkiut pfrts

    i` tah auofe kily fel efohs i` lbshfshs fel sbcnehss, givhreohet whksbth ie dfwsubt

    throbeidigbhs, htc. Riur ush i` dfegufgh rh`hrhech ofthrbfds wbdd cafegh fccirlbeg ti tah

    sphcb`bc typh i` bethrprhtftbie fssbgeohets yiu rhchbvh.

    ]rhpfrh wirl dbsts. Fs yiu bethrprht ie lb``hrhet iccfsbies, khgbe kubdlbeg dbsts i` ciooiedy

    ushl wirls fel parfshs taft yiu cfe rh`hr ti wahe yiu bethrprht fgfbe. Sht up yiur wirl dbsts

    be suca f wfy taft yiu cfe sirt taho beti cfthgirbhs. @ir bestfech, yiu ofy afvh f dbst i`

    wirls fel parfshs ciooiedy ushl be bethrvbhws fel f lb``hrhet dbst i` wirls taft frh ahdp`ud

    `ir bethrprhtbeg be f aispbtfd hevbrieohet.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 61P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    Xsh thfowirn. Be ofey sbtuftbies, bt bs giil `ir yiu ti wirn tightahr be f thfo wbta feitahr

    bethrprhthr, pfrtbcudfrdy wahe libeg sboudtfehius bethrprhtftbie. Bethrprhtftbie bs f abga-strhss,

    hxafustbeg fctbvbty, fel f`thr fkiut 68 obeuths bt bs eit ueusufd ti khcioh whfry fel ti afvh

    lb``bcudty ciechetrftbeg. Be dieg ohhtbegs wbta oudtbpdh sphfnhrs, yiu fel yiur kfcnup

    bethrprhthr saiudl pdfe ti swbtca ridhs ft rhgudfr bethrvfds, phrafps wbta hfca ehw sphfnhr.Riur kfcnup bethrprhthr saiudl fdwfys kh dbsthebeg ftthetbvhdy ti yiur bethrprhtftbie fel kh

    prhpfrhl ti fssbst yiu ir swbtca ridhs wbta yiu ft fey tboh b` ehhlhl.

    Sphfn cdhfrdy, si`tdy, fel wbta fppriprbfth hoitbie. I`the tbohs, wahe bethrprhtbeg

    sboudtfehiusdy wbta hqubpohet, yiu wbdd ehhl ti sphfn be si`t tiehs ti fvibl crhftbeg

    lbstrfctbeg eibshs be tah riio. Aiwhvhr, sphfnbeg si`tdy lihs eit ohfe taft yiu saiudl

    wabsphr. Xsbeg vibch cietrid, yiu saiudl rh`dhct tah stydh i` tah sphfnhr ky rh`dhctbeg tah

    hoitbies fel `hhdbegs taft tah sphfnhr ushs. [hohokhr ti kh cudturfddy shesbtbvh fel ush f

    vibch taft wbdd rhsiefth wbta tah ohokhrs.

    ]rfctbch rhflbeg fdiul be tah tfrght dfegufgh. B` yiu frh eit f eftbvh sphfnhr i` tah tfrght

    dfegufgh, rhflbeg fdiul wbdd ahdp yiu dhfre cirrhct wirls fel parfshs, fs whdd fs ahdp yiu

    trfbe yiur tieguh ti prieiuech lb``bcudt wirls cirrhctdy. ]rfctbch rhflbeg `rio tah thxtkiin

    ofthrbfds taft afvh khhe trfesdfthl be tah tfrght dfegufgh cfe kh vhry ush`ud.

    Dbsthe ti itahrs. Riu cfe dhfre f dit fkiut waft ti li fel waft eit ti li ky ikshrvbeg itahr

    bethrprhthrs. B` tahrh frh ei itahr bethrprhthrs be yiur frhf ti dbsthe ti, yiu cfe dbsthe ti itahr

    ghehrfd bethrprhthrs ft attp://dls.irg/kriflcfst .

    http://lds.org/broadcasthttp://lds.org/broadcasthttp://lds.org/broadcasthttp://lds.org/broadcast
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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg 62P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    3.< Bethrprhthr [hquhst @iro

    (Fdd rhquhsthl be`iroftbie oust kh ciopdhthl be lhtfbd. Beciopdhth `iros ofy kh rhturehl)

    Lfth i` [hquhst: Cietfct ]hrsie: Cdbhet Efoh:

    H-ofbd: ]aieh #:

    Bethrprhtbeg typh: Efoh i` Ciursh/Hvhet:

    Sciph, Lhscrbptbie fel Hxphctftbies. \abs shctbie oust kh ciopdhthl `ir fdd fssbgeohets:

    ]dhfsh lhscrbkh tah fssbgeohet be lhtfbd. Becdulh nhy phipdh fel fey sphcbfd cbrcuostfechs.

    Dbst ftthelhhs efohs fel wahtahr tahy frh lhf` ir ahfrbeg (fttfca f shpfrfth dbst b`

    ehchssfry). Fttfca ti fe hofbd ir @fx fey fghelfs, afeliuts ir iutdbehs.

    Hvhet Lfths / Lfys / \bohs fel Itahr Lhtfbds

    Stfrt Lfth: Hel Lfth: ]rhshethr/Nhy ]hipdh

    Oilh i` Cioouebcftbie

    Oielfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po Spinhe Dfegufghs

    \uhslfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po Ei. i` ahfrbeg ftthelhhs

    Whlehslfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po Itahr ftthelhhs

    \aurslfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po \itfd Ftthelhhs

    @rblfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg ;=P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    Sfturlfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po

    Suelfy @rio: YYY: YYY

    fo/po

    \i:YYY: YYY fo/po

    Lfths wbdd eit ohht (b` fey) lurbeg tboh`rfoh rhquhsthl (b.h., pukdbc aidblfys, htc.)*:

    Dicftbie Lhtfbds:

    Dicftbie (`udd fllrhss)

    Ie-sbth Cietfct ]hrsie & ]aieh

    #

    Cdbhet Sbgefturh YYYYYYYYYYYYYYYYYYYYYYYYYYY Lfth YYYYYYYYYYYYYYYYYYYYY

    Frh tahrh fey itahr Cioouebcftbie fel Sphcbfd Ehhls9 ]dhfsh sphcb`y.

    I``bch Iedy [hcl Lfth: Jik Stftus:

    \hros fel Cielbtbies:

    @ir tah purpish i` tahsh \hros fel Cielbtbies tah Ciopfey, wh, iur ir us rh`hrs ti QRZ

    Bethrprhtbeg Dtl(FKE: QQQ waish rhgbsthrhl i``bch bs ft QRZ [ifl, Krbskfeh VDL

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    Kfsbc @uectbie i` Bethrprhtbeg

    6. CIE\[FC\

    6.6 Ky fcchptbeg ir rhquhstbeg fey shrvbchs ir usbeg be`iroftbie `rio QRZ Bethrprhtbeg Dtl, yiu fcchpt fel frh

    lhhohl ti fcchpt tahsh \hros fel Cielbtbies i` Shrvbch, wabca fppdy ti fdd lhfdbegs khtwhhe us rhdftbeg ti tah

    kusbehss lhscrbkhl be tah thros fel ivhrrblh fey thros pripishl ky yiu uedhss wh afvh fgrhhl suca thros be

    wrbtbeg fs sphcb`bhl ahrhbe.

    6.; F quitftbie bssuhl ky QRZ Bethrprhtbeg Dtl lihs eit gufrfethh taft QRZ Bethrprhtbeg Dtl wbdd afvh

    hqubpohet ir dbegubsts fvfbdfkdh ie tah lfths sphcb`bhl uedhss ir uetbd fe irlhr afs khhe cie`brohl ky tah Cdbhet

    be wrbtbeg fel fcchpthl ky QRZ Bethrprhtbeg Dtl. \ah quithl prbch safdd kh kbelbeg `ir f phrbil i` 3= cfdhelfr

    lfys. Aiwhvhr, fllbtbiefd shrvbchs, h.g. sht-up frrfeghohets wabca rhqubrh QRZ Bethrprhtbeg Dtl's phrsieehd ti

    wirn khtwhhe ;6.== fel =0.3= aiurs, cafeghs ir fllbtbies ti tah systho khbeg abrhl ky tah Cdbhet, cafeghs ti

    tah Dicftbie ir fllbtbie i` f ehw Dicftbie fel fey itahr shrvbchs eit sphcb`bhl be tah quitftbie ofy kh sukjhct

    ti prbch becrhfshs.

    ;. ]FROHE\

    Iur stfelfrl thros i` pfyohet safdd kh:

    ;.6 Bethrprhtbeg fel vibch ivhr Shrvbchs. \ah titfd bevibch `hh wbdd kh luh `rio tah Cdbhet wbtabe 6< lfys i` tah

    bevibch lfth.

    ;.; Dfth ]fyohet. QRZ Bethrprhtbeg Dtl rhshrvhs tah rbgat ti cafrgh bethrhst ie ivhrluh fcciuets ft tah rfth i`

    ;% phr oieta cfdcudfthl ie f lfbdy kfsbs `rio tah luh lfth i` pfyohet. Wahrh tah Cdbhet bs be frrhfrs wbta fey

    luh pfyohets, QRZ Bethrprhtbeg Dtl rhtfbes tah rbgat eit ti suppdy fey `urtahr shrvbchs eitwbtastfelbeg fey

    itahr fgrhhohets ir cietrfcts be `irch.

    3. CFECHDDF\BIE CAF[GHS

    3.6 Hqubpohet Abrh fel Bestfddftbie. Be tah hvhet taft tah Cdbhet wbsahs ti cfechd ir pistpieh fe Irlhr ti abrh

    ir bestfdd hqubpohet tah `iddiwbeg cafrghs safdd fppdy:- Oirh tafe 6 whhn kut dhss tafe 3 whhns kh`irh tah lfth

    i` tah Hvhet, 8=% i` tah quithl `hh. Dhss tafe 6 whhn kh`irh tah lfth i` tah Hvhet, 78% i` tah quithl `hh. Dhss

    tafe ;< aiurs kh`irh tah stfrt i` tah Hvhet, 6==% i` tah quithl `hh.

    3.; Bethrprhthrs ir Pibch ivhr frtbsths. B` tah Cdbhet wbsahs ti cfechd ir pistpieh fe irlhr `ir Shrvbchs cafrghl

    ie fe aiurdy kfsbs, tah `udd `hh sphcb`bhl be tah quitftbie safdd kh pfyfkdh wahe tah cfechddftbie bs oflh dhss

    tafe ;< aiurs lurbeg wirnbeg lfys kh`irh tah stfrt i` tah Hvhet.

    B` tah Cdbhet wbsahs ti cfechd fe irlhr `ir Shrvbchs cafrghl ie f lfbdy kfsbs, tah `udd `hh sphcb`bhl be tah

    quitftbie safdd kh pfyfkdh wahe tah cfechddftbie bs oflh dhss tafe 7; aiurs lurbeg wirnbeg lfys kh`irh tah

    stfrt i` tah Hvhet.

    3.3 Fey lhcbsbie ti wfbvh fdd ir pfrt i` tah fkivh cfechddftbie `hhs safdd kh ft tah sidh lbscrhtbie i` QRZ

    Bethrprhtbeg Dtl.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg ;;P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg ;3P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    Xedhss itahrwbsh fgrhhl be wrbtbeg, bt bs yiur rhspiesbkbdbty ti hesurh taft:

    (b) Fcchss ti tah Dicftbie bs oflh fvfbdfkdh ti QRZ Bethrprhtbeg Dtl be su``bcbhet tboh ti hefkdh bestfddftbie fel

    thstbeg i` tah hqubpohet ti tfnh pdfch.

    (bb) \ah Dicftbie bs priphrdy sht iut `ir tah bestfddftbie i` iur hqubpohet, wbta fey pdft`iros ir tfkdhs be

    pisbtbie.

    (bbb) Fdd hqubpohet, iech bestfddhl, ofy rhofbe be pdfch fel taft, `ir tah phrbil i` abrh, tah Dicftbie wbdd eit kh

    rhqubrhl `ir purpishs (h.g. lbeehrs, lfechs, rhchptbies, htc) wabca wiudl hetfbd tah hqubpohet khbeg lbsofetdhl

    fel rhbestfddhl.

    (bv) ]rhcfutbies wbdd kh tfnhe ky tah Cdbhet ti hesurh tah shcurbty i` tah Dicftbie fel i` QRZ Bethrprhtbeg Dtls

    hqubpohet wabdst tahrh.

    (v) Flhqufth tboh bs oflh fvfbdfkdh ft tah ciecdusbie i` tah prichhlbegs `ir lbsofetdbeg fel rhoivfd i` tah

    hqubpohet.

    7. @I[CH OFJHX[H

    QRZ Bethrprhtbeg Dtl safdd eit kh ahdl dbfkdh ti tah Cdbhet b` `ud`bdohet i` bts ikdbgftbies uelhr tah cietrfct bs

    prhvhethl ir abelhrhl ky `irch ofjhurh. @ir tah purpishs i` tabs cielbtbie, `irch ofjhurh safdd ohfe fey

    cbrcuostfech khyiel tah cietrid i` QRZ Bethrprhtbeg Dtl.

    1. LH@FXD\ I[ K[HFCA

    Wbtaiut prhjulbch ti QRZ Bethrprhtbeg Dtl's rbgats ti frrhfrs i` cafrghs luh uelhr tabs cietrfct ir `ir itahrsuos luh ir `ir lfofghs `ir krhfca i` tabs cietrfct, QRZ Bethrprhtbeg Dtl ofy cfechd tah Irlhr ie tah

    iccurrhech i` fey i` tah `iddiwbeg cbrcuostfechs:(b) B` tah Cdbhet safdd kh be krhfca i` fey i` tah \hros fel

    Cielbtbies ahrhbe.

    (bb) B` tah Cdbhet safdd li ir cfush ti kh lieh feytabeg wabca ofy prhjulbch ir helfeghr iur priphrty rbgats be

    abrhl hqubpohet.

    (bbb) B` tah Cdbhet safdd afvh f kfenruptcy irlhr oflh fgfbest taho.

    (bv) B` tah Cdbhet safdd kh dbqublfthl ir afvh f phtbtbie `ir wbelbeg up prhshethl fgfbest taho ir pfss f

    rhsidutbie `ir viduetfry wbelbeg up.

    (v) B` tah Cdbhet safdd afvh f rhchbvhr ir flobebstrftbvh rhchbvhr fppibethl.

    (vb) B` tah Cdbhet safdd cievheh f ohhtbeg i` crhlbtirs ir ofnh f lhhl i` fssbgeohet ir itahrwbsh ciopiuel wbta

    bts crhlbtirs.

    (vbb) B` fey sthps kh tfnhe ti dhvy f lbstrhss ir hxhcutbie ir b` f lbstrhss ir hxhcutbie safdd kh tarhfthehl ti kh

    dhvbhl fgfbest fey i` tah caftthds i` ir be pisshssbie i` tah Cdbhet.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg ; wahrhupie iur cieshet ti tah Cdbhet's pisshssbie i` tah

    hqubpohet safdd kh lhthrobehl boohlbfthdy fel wh ofy tfnh pisshssbie i` tah hqubpohet wahrhvhr bt ofy kh

    fel `ir tabs purpish wh frh dbcheshl ti hethr beti fel upie fey prhobshs iccupbhl ky ir uelhr tah cietrid i` tah

    Cdbhet, fey rhchbvhr ir flobebstrftbvh rhchbvhr fppibethl be cieehctbie wbta tah Cdbhet's f``fbrs ir fey crhlbtir

    i` tah Cdbhet. \ah cieshquhechs i` fey suca lh`fudt ir krhfca safdd kh taft tah Cdbhet safdd kh dbfkdh `ir fey

    cists fel hxpheshs becurrhl ky QRZ Bethrprhtbeg Dtl be dicftbeg, rhpisshssbeg, rhcivhrbeg ir rhstirbeg tahhqubpohet ir fey itahr pfyohets luh uelhr tahsh \hros fel Cielbtbies.

    2. [HCI[LBEG

    ]dhfsh flvbsh us kh`irhafel saiudl yiu rhqubrh f rhcirlbeg wabca becdulhs bethrprhtftbie fs tabs ofy kh

    sukjhcthl ti f eirofd cipyrbgat wfbvhr `hh fel wiudl ehhl ti kh fgrhhl be flvfech.

    6=. I\AH[ CIELB\BIES

    \ahsh Cielbtbies i` Shrvbch safdd kh lhhohl ti kh becirpirfthl beti fdd cietrfcts oflh ky QRZ Bethrprhtbeg Dtlfel fdd fppdbcfkdh wirn uelhrtfnhe ky QRZ Bethrprhtbeg Dtl safdd kh lhhohl ti kh cfrrbhl iut pursufet ti f

    cietrfct becirpirftbeg tahsh \hros fel Cielbtbies i` Shrvbch. Hfca privbsbie i` tahsh cielbtbies bs ti kh

    ciestruhl fs f shpfrfth privbsbie fppdybeg fel tfnbeg prhchlhech hvhe b` `ir fey rhfsie ieh ir feitahr i` tah

    sfbl privbsbies bs ahdl befppdbcfkdh ir uerhfsiefkdh be fey cbrcuostfechs.

    66. JX[BSLBC\BIE

    \ah cietrfct safdd kh givhrehl fel ciestruhl be fccirlfech wbta Fustrfdbfe dfw fel safdd kh sukjhct ti tah

    jurbslbctbie i` tah Fustrfdbfe ciurts.

    \ahsh \hros fel Cielbtbies frh sukjhct ti cafegh wbtaiut prbir wrbtthe eitbch. \abs vhrsbie wfs pukdbsahl ie

    6st Ofrca ;=6;.

    Aiw ti wrbth \hros fel Cielbtbies `ir yiur cietrfct/cdbhet rhquhst fgrhhohet ir `iro

    B` yiu afvh khhe f sidi `rhhdfechr `ir fey sbgeb`bcfet strhtca i` tboh, yiu afvh prikfkdy

    dhfrehl tah afrl wfy taft f wirn prijhct cfe gi airrbkdy wrieg. \ahy ture iut ti kh db`hdhssies be tah dieg rue, kut tahrh frh wfys ti prithct yiurshd`. [hohokhr fdsi yiu wiudl

    wfet ti prithct yiurshd` kut yiu li eit wfet ti ivhrli bt fel scfrh yiur cdbhets fwfy.

    Siohtbohs ky afvbeg oirh `dhxbkdh thros fel cielbtbies wbdd fctufddy gbvh yiu f oirh

    ciophtbtbvh hlgh. @ir hxfopdh, b` yiu afvh ei phefdtbhs b` cdbhets cfechd wbtabe 6; aiurs ir

    rhqubrh ei up`riet pfyohet, tahe yiu obgat kh oirh ciophtbtbvh tafe yiur ciophtbtirs.

    Wirnbeg wbta kfl prijhcts ir kfl cdbhets ghehrfddy kibds liwe ti obsoftcahl hxphctftbies

    fel beflhqufth cioouebcftbie. Riur khst sf`hgufrl bs ti ofnh surh yiu fel yiur cdbhet frh

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg ;8P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    ie tah sfoh pfgh kh`irh fey wirn afs hvhe khgue usbeg f \hros i` Shrvbch Fgrhhohet,

    wabca hsshetbfddy puts beti cdhfr, wrbtthe dfegufgh waft yiu hxphct `rio yiur cdbhet fel waft

    tahy saiudl hxphct `rio yiu.

    Ky sukobttbeg f cioprhahesbvh \hros i` Shrvbch Fgrhhohet ti yiur cdbhet kh`irhafel fel

    afvbeg taho rhture cie`broftbie ti fgrhh ti fkblh ky yiur thros, yiu wbdd kh sfvbeg yiurshd`

    (fel yiur cdbhet) f dit i` ahflfcahs liwe tah rifl fel fviblbeg tah nbel i` surprbshs taft cfe

    cfush f prijhct ti ght lhrfbdhl.

    6. Kbddbeg structurh. Waft frh yiur rfths9 Waft frh tah wfys ti pfy yiu9 Li yiu kbdd ky tah

    aiur ir ky tah prijhct9 \abs bs bopirtfet khcfush bt bs usufddy ieh i` tah `brst tarhh quhstbies f

    ehw cdbhet wbdd fsn. Fgrhh wbta tah cdbhet waft f `befd hstbofth becdulhs fel waft wbdd afpphe

    b` cafeghs frh rhquhsthl khyiel tah sciph i` tah bebtbfd pfrfohthrs i` tah prijhct.

    ;. Dfth pfyohet. Lhthrobeh tah grfch phrbil wbtabe wabca f cdbhet cfe sukobt tahbr pfyohet

    f`thr tah bevibcbeg lfth. \ah stfelfrl prfctbch bs 3= lfys, kut yiu cfe lhthrobeh tabs

    fccirlbeg ti yiur pfrtbcudfr ciopfey. Fdsi sphdd iut dfth `hhs fel/ir bethrhst rfths `ir dfth

    pfyohets. \abs wbdd gbvh bechetbvh ti yiur cdbhets ti pfy tahbr bevibchs siiehr tafe dfthr.

    3. Bethrbo cafrgh cfps. \ahrh frh just tii ofey `rhhdfechrs taft afvh rueg up dfrgh bevibchs

    `ir ofjir prijhcts fllbeg up ti taiusfels i` liddfrs iedy ti kh saf`thl ky lhflkhft cdbhets

    wai wfdn fwfy wbta yiur afrl wirn. B` yiu frh wirnbeg ie f ofjir prijhct ir frh libeg

    shvhrfd sofddhr prijhcts `ir ieh cdbhet taft fll up ti ofjir cafrghs, put f cfp ie aiw ouca

    iutstfelbeg lhkt tah cdbhet cfe cfrry.

    Riu cfe fdwfys put f cfp ie yiur cdbhets si taft wahe tahbr titfd kbdd hxchhls taft foiuet,

    tahy wbdd ehhl ti ofnh fe bethrbo pfyohet ti krbeg bt uelhr ir `fch wirn susphesbie. \abs

    wbdd prhvhet cdbhets `rio priobsbeg dits i` abga-pfybeg kusbehss wbtaiut lhdbvhrbeg ie tahbr

    wirl. \abs bs pfrfoiuet wahe bt ciohs ti ehw cdbhets, hvhe taish rh`hrrhl ky phipdh yiutrust.

    Riu afvh tah iptbie ti wfbvh tabs cfp b` yiu afvh f dieg-stfelbeg rhdftbiesabp wbta f trusthl

    cdbhet wai pfys ie tboh fel be `udd.

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    Kfsbc @uectbie i` Bethrprhtbeg

    hxphct yiu ti wirn. B` yiu li eit wfet ti kh winhe ky f pfebcnbeg cdbhet ft ieh be tah

    oirebeg, thdd taho sphcb`bcfddy ft waft tboh yiur saip cdishs.

    8. Ei sphc wirn fddiwhl. \abs bs f cietrivhrsbfd sukjhct foieg ofey `rhhdfechrs fel

    prisphctbvh cdbhets. \ah cieshesus `ir oist bs eit ti fcchpt wirn ie sphc. Sphcudftbvh wirn

    bevidvhs libeg fctufd wirn wbta tah aiphs i` boprhssbeg tah cdbhet heiuga taft tahy wbdd

    privblh `urtahr ippirtuebtbhs wbtaiut fey gufrfethh i` pfyohet ir taft yiu wbdd rhtfbe rbgats

    ivhr tah wirn b` bt bs eit pfbl `ir. Bt bs kfl prfctbch ti fddiw `ir tabs typh i` wirn wbta tah

    hxtrhohdy rfrh hxchptbie i` iech-be-f-db`htboh ippirtuebtbhs. Riur tboh fel tfdhet frh

    prhcbius fel saiudl eit kh lidhl iut `ir `rhh uelhr fey cbrcuostfech. Sphdd bt iut be tah

    fgrhhohet: ei sphc wirn.

    0. \hrobeftbie i` shrvbchs ky cdbhet ir yiu. B` tah cdbhet throbefths tah shrvbch ft tah dfst

    obeuth, wiudl tahy stbdd afvh ti pfy yiu9 Sht f obebouo rfth `ir wirn lieh taft bs

    boohlbfthdy rh`ushl fel wahrh tah cdbhet lihs eit wbsa ti fddiw yiu ti cietbeuh. Waft b`

    yiu whrh sbcn ie tah lfth i` shrvbch fel whrh eit fkdh ti lhdbvhr tah shrvbch `ir tah cdbhet9

    Waft frh yiur rh`uel pidbcbhs9 Fccirlbeg ti @fbr \rflbeg Fustrfdbf

    (attp://www.`fbrtrflbeg.qdl.giv.fu ), cdbhets afvh tah rbgats ti rhchbvh f rh`uel b` yiu frh eit

    fkdh ti lhdbvhr tah shrvbch fccirlbeg ti tah fgrhhohet.

    7. Iwehrsabp rbgats. Hstfkdbsa wai iwes tah wirn/be`iroftbie ofthrbfds wabca yiu afvhprhpfrhl f`thr bt afs khhe ciopdhthl fel waft rbgats tah iwehr afs ti ush ir oilb`y tah `befd

    priluct. Riu ofy fdsi wfet ti ciesblhr rhtfbebeg rbgats ti utbdbsh tah wirn be f rhphrtibrh ir

    pirt`idbi `ir `uturh prioitbie wabdh tah cdbhet rhtfbes fdd itahr ofjir usfgh rbgats.

    1. Xe`irhshhe ir sullhe throbeftbie i` f prijhct. Oist `rhhdfechrs wirn ie tahbr iwe, si

    b` sioh obsafp, bddehss ir fccblhet iccurs taft ofnhs bt bopissbkdh ti cietbeuh f prijhct be

    prigrhss, tah cdbhet ehhls ti neiw waft prithctbies tahy afvh. Riu ofy afvh ti fssicbfth

    yiurshd` wbta f kfcnup `rhhdfechr wai wbdd fgrhh ti tfnh ivhr. Itahrwbsh, yiu cfe ofnh f

    privbsbie wahrh `bdhs ir fsshts `ir f prijhct frh turehl ivhr ti tah cdbhet ti kh cietbeuhl ky

    siohieh hdsh fel kbddhl `ir tah wirn lieh up ti taft pibet.

    Wafthvhr yiu lhcblh, dht tah cdbhet uelhrstfel taft aiwhvhr uedbnhdy, abrbeg f sbegdh

    `rhhdfechr afs chrtfbe rbsns fel taft tahrh wbdd kh sioh ciophesftbie ir privbsbie oflh be

    cfsh i` f stippfgh.

    http://www.fairtrading.qld.gov.au/http://www.fairtrading.qld.gov.au/http://www.fairtrading.qld.gov.au/http://www.fairtrading.qld.gov.au/
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    Kfsbc @uectbie i` Bethrprhtbeg

    Oist cdbhets wbdd fct be giil `fbta, si nhhp fe iphe obel fel kh wbddbeg ti ehgitbfth be

    bestfechs wahrh tahrh bs lbsfgrhhohet. Kut ky hxpdbcbtdy shttbeg tah thros be flvfech,

    pithetbfd lbspuths cfe kh fviblhl fel yiu cfe `icus ie waft bs oist bopirtfet: libeg grhft

    wirn.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg ;1P6066;=6;

    Kfsbc @uectbie i` Bethrprhtbeg

    Bethrprhthr Cdbhet [hquhst Hvfduftbie ]richss (Sfopdh)

    Cdbhets

    [hquhsts

    Be`iroftbie Gbvhe ky

    Cdbhet

    Bethrprhthrs Currhet Stftus \boh fel fkbdbty

    (prhpfrhlehss fel

    ciophthech hvfduftbie)

    Hxthrefd Flvbch

    ehhlhl9 Wahrh9 Wai9

    Wahe9

    \boh fel Lfth ; lfys f whhn `ir < whhns Fvfbdfkdh

    Dicftbie(s) Cbty Cfe rhfca tahrh ky kus, rhfsiefkdh

    trfvhd tboh

    \ipbc(s) Ohlbcfd Hxfobeftbies ie

    udtrfsiuel i` fe uekire

    cabdl

    Ehhl ti li ; aiurs i` rhshfrca ie tah

    thros wabca frh ushl be fe udtrfsiuel

    scfe fel ahfdta stftus i` tah uekire

    kfky. Cfe shhn tariuga whksbths fel

    cfe sphfn ti f eursh be tah aispbtfd

    prbir ti bethrprhtftbie.

    Lrhss Cilh Sofrt Cfsufd Fcabhvfkdh

    Be`iroftbie

    fel

    Neiwdhlgh

    rhqubrhohets

    Ohlbcfd hxfobeftbie Fcabhvfkdh tariuga rhshfrca fel

    rhflbeg whksbths, ]F aispbtfd whksbth

    `ir hxfobeftbie prichlurhs.

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    Kfsbc @uectbie i` Bethrprhtbeg

    fel siurchs

    (rhshfrca

    kfshl)

    \iids fel

    hqubpohets

    ehhlhl

    Obcripaieh Fcabhvfkdh (afvh f obcripaieh

    fdrhfly)

    Itahr sphcbfdrhquhsts

    Ebd

    \boh

    hvfduftbie ie

    fdd i` tah fkivh

    Ebd

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;==2 | 3=

    Belhphelhet Cietrfctir (BC)

    BC lh`behs fe Belhphelhet Cietrfctir fs fe bethrprhthr wai iphrfths fs tahbr iwe hetbty,

    iccfsbiefddy privblbeg bethrprhtbeg shrvbchs ie f cietrfctufd kfsbs, i`the `ir oudtbpdh

    fghecbhs.Fe BC privblhs `ir abs/ahr iwe dbfkbdbty, lbsfkbdbty, ahfdta besurfech civhrfgh, htc.

    Fdd fppdbcfkdh tfxhs frh tah sidh rhspiesbkbdbty i` tah BC. Fs fe BC, fe bethrprhthr ofy lhluct

    dhgbtbofth kusbehss hxpheshs suca fs obdhfgh, pfrnbeg cists, pri`hssbiefd luhs, chrtb`bcftbie

    `hhs, pri`hssbiefd dbfkbdbty besurfech prhobuos, htc. Fdd bethrprhthrs frh rhspiesbkdh `ir

    aidlbeg fel ofbetfbebeg stfth dbchesurhs be tah stfth wahrh tahy frh rhelhrbeg bethrprhtbeg

    shrvbchs. Wahe fe bethrprhthr rhgbsthrs ti wirn wbta ieh bethrprhtbeg, fe bethrprhthr fgrhhs

    taft bt bs tah sidh rhspiesbkbdbty i` tah bethrprhthr ti aidl fel ofbetfbe fdd stfth dbchesurhs

    wahrh tah bethrprhthr bs rhelhrbeg bethrprhtbeg shrvbchs. BCs cfe wirn wahe fel `ir waio

    tahy caiish fel ghehrfddy privblh shrvbchs `ir twi ir oirh kusbehsshs ft tah sfoh tboh. Fe

    BC bs pfbl ky tah jik. Iech f jik bs fcchpthl, ah/sah bs ikdbgfthl ti ciopdhth tah jik ir bs

    dhgfddy ikdbgfthl ti privblh ciophesftbie `ir `fbdurh ti ciopdhth bt.

    Bevibcbeg

    Bt bs ehchssfry `ir BCs ti sukobt bevibchs ti cdbhets ir fghecbhs be irlhr ti kh pfbl. F sfopdh

    bevibch bs fs `iddiws:

    ]ri`hssbiefd Bethrprhtbeg Shrvbchs ]ty Dtl FKE: QQ QQQ QQQ

    Fllrhss: 6;3 FKC Strhht, Krbskfeh, VDL

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg

    Kfsbc @uectbie i` Bethrprhtbeg

    Jik

    #

    Lfth Jik

    Lhscrbptbie/Dicftbie

    \boh

    Be

    \boh

    Iut

    \itfd

    Aiurs

    Obebouo

    Cafrgh

    Fllbtbiefd

    Cafrgh

    \itfd

    Cafrgh

    \itfd Aiurs: \itfd Foiuet Luh:

    Sbgefturh:YYYYYYYYYYYYYYYYYYYYYYYYYYY Lfth:YYYYYYYYYYYYYYYYY

    ]fyohet Ohtails:

    ]dhfsh pfy lbrhctdy beti tah `iddiwbeg kfen fcciuet.

    Kfen Efoh: Ciooiewhfdta Kfen i` Fustrfdbf

    Fcciuet Efoh: ]ri`hssbiefd Bethrprhtbeg Shrvbchs ]ty Dtl

    KSK Ei: 6;0 =3< Fcciuet Euokhr: 6;3

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    3;

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg

    Kfsbc @uectbie i` Bethrprhtbeg

    3.8 Ie-Sbth Bethrprhtbeg

    ]fyohet

    BC bethrprhthrs frh pfbl ky tah jik ir ky tah aiur. \ah aiurdy rfth bs kfshl ie tah cbty fel

    rhgbie fe bethrprhthr bs wirnbeg be. \ah foiuet i` aiurs phr jik bs kfshl ie tah euokhr i`

    aiurs f gbvhe jik rhqubrhs. Aiwhvhr, tah bethrprhthr ofy rhqubrh hvhry jik ti afvh f

    obebouo i` \WI aiurs.

    Aiurdy [fth

    Fccirlbeg ti @fbr Wirn Fustrfdbf, bethrprhtbeg lihs eit afvh bts iwe fwfrl. Ahech, tah

    obebouo aiurdy rfth `iddiws tah Eftbiefd Obebouo Wfgh rfths. @ir hxfopdh, `ir `udd tboh

    hopdiyhhs tah aiurdy rfth bs $68.20. @ir cfsufd rfths, tah obebouo aiurdy rfth bs

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    33

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Kfsbc @uectbie i` Bethrprhtbeg

    Kfsbc @uectbie i` Bethrprhtbeg

    $62.03. Eirofddy tah ofrnht fvhrfgh rfth `ir Vuhhesdfel bethrprhthrs bs friuel $3=-8= phr

    aiur.

    Cfechddftbies

    BC saiudl afvh f cfechddftbie pidbcy fel saiudl cioouebcfth tabs pidbcy fdieg wbta itahr

    rhqubrhohets ti tah cdbhet prbir ti fcchptbeg f jik/fssbgeohet. B` fe fssbgeohet cfechds, tah

    bethrprhthr saiudl kh ciophesfthl b` tahy frh gbvhe dhss tafe f

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    3<

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Ciooie Hrrirs be Bethrprhtbeg

    Ciooie Hrrirs be Bethrprhtbeg

    rhpdfchohet bethrprhthr. \ahrh`irh, bt bs fdwfys wbsh ti wirn wbta feitahr bethrprhthr `rio

    tboh ti tboh. \ah rhpdfchohet bethrprhthr oust aidl tah sfoh chrtb`bcftbies.

    Bethrprhthrs saiudl kh hxphcthl ti frrbvh `b`thhe obeuths kh`irh fdd fssbgeohets. Sioh

    bethrprhthrs afkbtufddy frrbvh f`thr f scahludhl stfrt tboh. Ft tah dhfst, tabs bs uepri`hssbiefd

    fel ft tah oist, abgady lbsruptbvh ti fdd pfrtbhs bevidvhl.

    ]ri`hssbiefd & Htabcfd Cieluct

    Bethrprhthrs frh hxphcthl ti flahrh strbctdy ti tah FXSB\ Cilh i` Cieluct.

    Lrhss & Griiobeg

    Bethrprhthrs saiudl lrhss fppriprbfthdy ft fdd tbohs wahe wirnbeg. Fs f ghehrfd rudh, fe

    bethrprhthrs fttbrh saiudl kh ciopfrfkdh ti taft i` tah oilhrftir i` tah hvhet khbeg

    bethrprhthl. Jhfes, t-sabrts, sairts fel itahr cfsufd cditahs frh rfrhdy fppriprbfth.

    Ofbetfbebeg [hcirls

    Bt bs bopirtfet ti ofbetfbe rhcirls i` cdbhet fel shrvbch be`iroftbie be f sf`h fel shcurh pdfch

    `ir f ciupdh i` yhfrs ti upaidl prbvfcy stfelfrls fel ti rh`dhct up ie yiur iwe wirn

    phr`irofech be tah `uturh.

    < Ciooie Hrrirs be Bethrprhtbeg

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Ciooie Hrrirs be Bethrprhtbeg

    Ciooie Hrrirs be Bethrprhtbeg

    Fllbtbie: \ah bethrprhthr becdulhs be`iroftbie taft tah sphfnhr lbl eit sfy.

    Ciesblhrftbie: \ah bethrprhthr sbopdb`bhs ir suoofrbshs tah cdbhets ohssfgh besthfl i`

    privblbeg f lbrhct bethrprhtftbie.

    [idh Hxcafegh: \ah bethrprhthr sthps iut i` tah bethrprhthrs ridh fel tfnhs ivhr tah

    bethrfctbie ky bethrvbhwbeg tah cdbhet ir ofnbeg cioohets fkiut waft tah privblhr bs sfybeg.

    Bethrprhtbeg Eievhrkfd Khafvbiur: I``hrbeg hxpdfeftbies `ir cdbhets eievhrkfd khafvbiur

    besthfl i` dhttbeg sbdhechs stfel.

    Hxfopdh : Cdbebcbfe: Li yiu hegfgh be rhgudfr shxufd fctbvbty9

    Cdbhet: (Sfys eitabeg fel diins ft tah `diir.)

    Bethrprhthr: Sah bs hokfrrfsshl, kut sah wbdd feswhr yiur quhstbie

    be just f oiohet.

    Sukstbtutbie: \ah bethrprhthr rhpdfchs ieh ciechpt wbta feitahr.

    Hxfopdh : Cdbebcbfe: Li yiu ahfr vibchs9Bethrprhthr: Li yiu ahfr eibshs9 (Pibch fel eibsh frh tah sfoh

    wirl be Cabehsh.)

    Cdbhet: Rhs. B ahfr sioh eibshs fdd tah tboh. B dbvh ie f kusy

    strhht.

    Hxfgghrftbie: \ah bethrprhthr ivhrstfths ir hokhddbsahs waft tah sphfnhr sfys.

    Hxfopdh : Cdbhet: B fo gdfl B afvh lhcblhl ti cioh ti Fohrbcf.

    Bethrprhthr: B fo hxcbthl taft oy `fobdy fel B frh be Fohrbcf. Wh

    frh eiw rhchbvbeg whd`frh fel dbvbeg be fe fpfrtohet

    wbta thdhvbsbie.

    Befccurfcy fel ]iir ]frfparfsbeg: \ah bethrprhthr lihs eit fccurfthdy rhstfth tah wirls i`

    tah sphfnhr.

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    30

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Ciooie Hrrirs be Bethrprhtbeg

    Ciooie Hrrirs be Bethrprhtbeg

    Hxfopdh : Cdbhet: B afvh khhe `hhdbeg vhry ehrvius fel fexbius dfthdy.

    Siohtbohs B ght ahflfcahs, tii.

    Bethrprhthr: B afvh fexbhty fel B ght ahflfcahs.

    Lbstirtbie i` Ohfebeg: \ah bethrprhthr cievhys f ohssfgh be suca f wfy taft bts ohfebeg bs

    obsrhprhshethl.

    Hxfopdh : Cdbebcbfe: Frh yiu fddhrgbc ti fey ohlbcftbie9

    Bethrprhthr: Li whsthre lrugs ofnh yiu viobt9

    Cdbhet: Ei.

    Dfcn i` @fobdbfrbty wbta Ohetfd Ahfdta \hrobeidigy: \ah bethrprhthrs dfcn i` uelhrstfelbeg

    i` ohetfd ahfdta ciechpts bethr`hrhs wbta tah cdbebcbfes prichss i` fsshssohet.

    Hxfopdh : Cdbebcbfe: Waft nbel i` oiil afvh yiu khhe be rhchetdy9

    Bethrprhthr: Aiw afvh yiu khhe `hhdbeg9

    Cdbhet: B afvh f ahflfcah fdd tah tboh.

    Befkbdbty ti Bethrprht tah Cudturfd Ohfebeg i` Syoptios fel Khafvbiur: \ah bethrprhthr lihs

    eit heciurfgh cioouebcftbie taft wbdd krblgh cudturfd gfps khtwhhe tah privblhr fel tah

    cdbhet.

    Hxfopdh : Cdbhet: B tiin tah waidh kittdh i` sbxty pi cabf pbdds dfst ebgat.

    Bethrprhthr: B tiin tah waidh kittdh i` pi cabf pbdds dfst ebgat.

    (Bethrprhthr lihs eit heciurfgh cdbhet ti hxpdfbe taft

    tabs Cabehsh pbdd rhqubrhs tah ushr ti tfnh tah waidh

    kittdh.)

    Cdbebcbfe: Whrh yiu trybeg ti nbdd yiurshd`9

    Befkbdbty ti \rfesdfth Sfybegs: Bethrprhthr bs uefkdh ti trfesdfth eie-dbthrfd sfybegs ir ciechpts

    ciooiedy ushl be ieh dfegufgh beti tah itahr dfegufgh.

    Hxfopdh : Cdbebcbfe: Waft lihs tah parfsh F riddbeg stieh gftahrs ei oiss

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Ciooie Hrrirs be Bethrprhtbeg

    Ciooie Hrrirs be Bethrprhtbeg

    ohfe ti yiu9

    Bethrprhthr: Waft lihs bt ohfe ti yiu wahe yiu ahfr taft f stieh bs

    riddbeg fel ei grfss bs griwbeg ie bt9

    Cdbhet: (Cdbhet bs uesurh i` aiw ti feswhr cdbebcbfes quhstbieluh ti cie`usbie fkiut aiw stiehs fel grfss rhdfth ti

    tahbr ohetfd ahfdta.)

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Ciooie Hrrirs be Bethrprhtbeg

    Ciooie Hrrirs be Bethrprhtbeg

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Ciooie Hrrirs be Bethrprhtbeg

    Ciooie Hrrirs be Bethrprhtbeg

    `urtahr crhfths cie`usbie. Siohtbohs, tah piir prieuecbftbie i` f sbegdh Hegdbsa wirl cfecrhfth f Cabegdbsa prieuecbftbie taft bs fdoist eitabeg dbnh tah irbgbefd Hegdbsa wirl. @irhxfopdh, tah ciopfey efohl "Zhddhrs" (pfrt i` tah Aulsie's Kfy Ciopfey be Cfeflf) bsi`the becirrhctdy prieiuechl fs "Sh Df".

    Picfkudfry

    Hrriehius vicfkudfry usfgh cfe fdsi rhsudt be Cabegdbsa. Hxfopdhs becdulh " JbegzafegHxprhsswfy" besthfl i` " Jbegzafeg Hxprhsswfy"), fel tah ush i` "hohrghet" ti ohfe

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    ti kh f sicbfd wirnhr,yiu oust afvh priphr trfbebeg fel dbchesbeg. Fe bethrprhthr saiudl eit privblh hoitbiefd

    suppirt `ir f cdbhet khcfush tah cdbhets `fobdy fel `rbhels `ud`bdd taft ridh. @befddy, bt bs

    bopissbkdh `ir fe bethrprhthr ti gufrfethh f pisbtbvh ohetfd ahfdta iutcioh `ir tah cdbhet ir ti

    hesurh taft tah cdbhets rhdftbiesabp wbta tah cdbebcbfe wbdd kh f giil ieh. [hfdbsbeg tabs wbdd

    grhftdy rhluch bethrprhthr `rustrftbie fel becrhfsh tahbr fkbdbty ti `icus ie tah ofbe gifd i`

    bethrprhtftbie.

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    8=

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Sdfegs fel Blbios

    Sdfegs fel Blbios

    Spbdd tah khfes - ti thdd

    siohtabeg taft wfs suppishl

    ti kh shcrht

    Kdiel jinh/kdiel oiohet

    dfoh jinh/stupbl oiohet

    Xelhrstfelbeg Blbios be Lhtfbd

    Fe blbio, ir blbioftbc hxprhssbie, bs f parfsh ir thro waish ohfebeg cfeeit kh guhsshl

    `rio f dbthrfd lh`bebtbie i` tah wirls. \ah parfsh shhos ti ofnh shesh b` yiu diin up tah

    belbvblufd wirls, kut itahr phipdh shho ti ohfe siohtabeg titfddy lb``hrhet wahe tahy sfy bt,

    ir tah parfsh ofnhs ei shesh fdieg wbta tah rhst i` tah cievhrsftbie.

    \ahrh frh rhfddy twi typhs i` blbios:

    6) Hxprhssbies waish dbthrfd ohfebegs frh eieshesbcfd fel li eit ohfe tahbr `bgurftbvh

    ohfebegs, suca fs "\ah pidbch be`irofet spbddhl tah khfes," "Bt's 6== obdhs fwfy fs tah criw

    `dbhs," "Jiae siuelhl shrbius kut sfbl bt tieguh be cahhn," "Ft tah pfrty, Jfeh oflh f dieg

    sphhca i`` tah cu``," "\ah cips whrh ie f `bsabeg hxphlbtbie `ir hvblhech">

    ;) Sairt parfshs taft afvh phcudbfr syetfx fel wirl usfgh, usufddy bevidvbeg prhpisbtbies.

    Hxfopdhs becdulh: "\ah rhoith cietrid bs be kfcn i` tah ciuca," "Wahe tah khdd rfeg, Kik

    feswhrhl tah liir," "B afl ti diin up tah wirl be tah lbctbiefry," "Ofry lihse't ght fdieg

    wbta ahr sbsthr," "Wh prichhlhl wbta iur pdfes be spbth i` tah whftahr."

    8.; Fustrfdbfe Blbios

    Khyiel tah kdfcn stuop - Fe Fustrfdbfe blbio belbcftbeg taft hvhe b` yiu gi fs `fr fs yiu

    cfe, tah kdfcn stuop bs stbdd f dbttdh `urtahr.

    Kdiil bs wirta kittdbeg - B` fe Fustrfdbfe sfys ti yiu "Riur kdiil bs wirta kittdbeg", ah/sah

    bs ciopdbohetbeg ir prfbsbeg yiu `ir libeg siohtabeg ir khbeg siohieh vhry sphcbfd.

    Cut liwe tah tfdd pippbhs - B` phipdh cut liwe tah tfdd pippbhs, tahy crbtbcbsh phipdh wai

    stfel iut `rio tah criwl.

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    86

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Sdfegs fel Blbios

    Sdfegs fel Blbios

    Lig-wabstdh pidbtbcs - Wahe pidbtbcfd pfrtbhs afvh pidbcbhs taft wbdd fpphfd ti rfcbsts wabdh eit

    khbeg ivhrtdy rfcbst, tahy frh beludgbeg be lig-wabstdh pidbtbcs.

    Lry fs f wiilhe gil - Phry lry frhf ir vhry tabrsty: \aft lhshrt bs fs lry fs f wiilhe gil.

    @dft iut dbnh f dbzfrl lrbenbeg - Fe Fustrfdbfe blbio ohfebeg hxtrhohdy kusy, wabca bs f

    wirl pdfy wabca auoiriusdy obxhs twi ohfebegs i` tah thro `dft iut.

    Ofl fs f cut sefnh - Ieh wai bs ofl fs f cut sefnh afs dist fdd shesh i` rhfsie, bs crfzy, iut

    i` cietrid.

    Ie tah neicnhr - B` yiu li siohtabeg ie tah neicnhr, yiu li bt boohlbfthdy ir prioptdy.

    Ie tah wfddfky trfcn - Be Fustrfdbfe Hegdbsa, b` yiu'rh ie tah wfddfky trfcn, yiu frhuehopdiyhl.

    Shh wabca wfy tah cft juops - B` yiu shh wabca wfy tah cft juops, yiu pistpieh ofnbeg f

    lhcbsbie ir fctbeg uetbd yiu afvh shhe aiw tabegs frh lhvhdipbeg.

    Sah'dd kh fppdhs - F vhry pipudfr idl Fustrfdbfe sfybeg ohfebeg hvhrytabeg wbdd kh fdd rbgat,

    i`the ushl wahe tahrh bs sioh liukt.

    \fdn tah dhgs i`` fe brie pit - Siohkily wai bs hxchssbvhdy tfdnftbvh ir bs hsphcbfddy

    cievbecbeg bs sfbl ti tfdn tah dhgs i`` fe brie pit. ('\fdn tah dhgs i`` fe brie cafbr' bs fdsi ushl)

    \ieguh be cahhn eit shrbius ir ti jinh

    Xp f guo trhh - B` yiu'rh up f guo trhh, yiu'rh be triukdh ir f kbg ohss.

    8.3 Cabehsh Blbios\ah `iddiwbeg bs f dbst i` Cabehsh Blbios. F trfesdftbie `ir hfca bs privblhl, fdieg wbta fehqubvfdhet Hegdbsa hxprhssbie wahrh pissbkdh.

    6.

    \i abt bt i`` rbgat `rio tah stfrt> ti `hhd dbnh idl `rbhels upie `brst ohhtbeg. Sbobdfr ti, divh ft `brst sbgat.

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    8;

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Sdfegs fel Blbios

    Sdfegs fel Blbios

    Wh abt bt i`` tah oiohet wh oht fel git ofrrbhl tarhh oietas dfthr.

    ;.

    Xsh tabs wahe siohieh yiu neiw dbnhs siohieh kut taft phrsie lihset dbnh taho kfcn. @irhxfopdh, f ofe bs trybeg ti li wafthvhr ah cfe ti pdhfsh f wiofe kut tah wiofe just lihseit dbnh abo. Aiwhvhr tabs fdsi afs f sdbgatdy ehgftbvh cieeitftbie fel bopdbhs taft tahphrsie bs iedy tfnbeg beti fcciuet abs ir ahr iwe `hhdbegs fel eit taish i` tah itahr pfrty. (Fciooie iccurrhech wahe ciurtbeg siohieh f dbttdh iut i` iehs dhfguh!)

    Oy ciusbe wfets ti gi f`thr ieh i` oy cdfssofths kut ue`irtuefthdy abs divh bs iedy ieh-wfy.

    3.

    \abs parfsh bopdbhs taft yiu put yiur kiy`rbhel ir gbrd`rbhel fahfl i` yiur `rbhels. Be Hegdbsa,tah XS sdfeg ^ti put_ kris kh`irh ais ciohs ti obel. (Hlbt: Wabca afs tah ippisbthohfebeg. \afens `ir tah cirrhctbie.)

    Way lbl yiu stfel oh up9 Frhet wh giil `rbhels9 Ciudl bt kh taft yiurh tah nbel i` phrsiewai wiet put kris kh`irh aihs9

    ti kh lhhpdy fttfcahl ti> ti kh ahfl ivhr ahhds.

    Fdtaiuga tahy afl krinhe up, Wfegcahe fel Cfiki whrh stbdd lhhpdy be divh.

    8.

    Hvhe b` tah shfs saiudl rue lry fel tah ricns cruokdh. Ky hxthesbie, ei oftthr waftafpphes fel `ir aiw dieg. \abs vhry pihtbc fel riofetbc blbio bs ushl ti hxprhss yiuruelybeg divh `ir siohieh.

    Ah gfzhl beti ahr hyhs fel swirh ti divh ahr uetbd abs dfst lybeg krhfta.0.

    \i kh fttrfcthl fel fttfcahl ti ieh feitahr.

    \ahy shhohl si fttfcahl ti ieh feitahr, tahe fdieg cfoh siohieh hdsh.

    7.

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    83

    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Sdfegs fel Blbios

    Sdfegs fel Blbios

    \i `dy fs f ciupdh, wbeg ti wbeg. \abs cfe kh ushl hbtahr dbthrfddy tah blhf i` `dybeg be tahcdiuls wbta yiur divhr, suca fs be f lrhfo ir `bgurftbvhdy ti ohfe ti hejiy f nbel i`fctbvbty tightahr, suca fs gibeg ie aidblfy.

    F`thr ofnbeg heiuga oiehy, tahy whet iut ti afvh sioh `ue.1.

    \i afvh iehs `hht be twi kifts. \abs blbio cfe rh`hr ti f ofe wai fdrhfly afs f gbrd`rbhelkut bs shhbeg siohieh hdsh ft tah sfoh tboh. Wahe ushl ghehrbcfddy bt cfe fdsi just rh`hr tifey nbel i` sbtuftbie be wabca siohieh bs uelhcblhl.

    Bts lfeghrius ti afvh iehs `hht be twi kifts.

    2.

    \ah ditus riit bs shvhrhl, kut dbenhl ky tarhfls. \abs cahegyu ohtfpairbshs tah blhf i` frhdftbiesabp krhfnbeg up, kut stbdd khbeg cieehcthl be sioh nbel i` wfy.

    Fdtaiuga tahy lbvirchl f dieg tboh fgi, tahy stbdd cietfct hfca itahr iedbeh `rio tboh ti tbohfel si afvh eit cut i`` rhdftbies ciopdhthdy.

    6=.

    \i ofnh f cdhfe krhfn> ti krhfn up> ti f shvhr f rhdftbiesabp ciopdhthdy.

    B ciudlet tfnh ahr khafvbiur fey oirh, si B cut ahr iut i` oy db`h.

    8.< Cabehsh ]rivhrks ( )\ah `iddiwbeg bs f dbst i` Cabehsh privhrks. F trfesdftbie `ir hfca bs privblhl, fdieg wbta fehqubvfdhet Hegdbsa hxprhssbie wahrh pissbkdh.

    Snbdd ciohs `rio prfctbch> prfctbch ofnhs phr`hct. Ahfrbeg siohtabeg 6== tbohs lihs eit ohfsurh up ti shhbeg bt iech> shhbeg

    bs khdbhvbeg. Wahe yiu hethr f vbddfgh, yiu saiudl `iddiw bts custios> wahe be [ioh, li fs

    tah [iofes li. F `rbhel be ehhl bs f `rbhel belhhl.

    Aiehst flvbch grfths tah hfr> giil flvbch bs afrl ti ahfr.- Bts khtthr ti li siohtabeg yiurshd` tafe fsn siohieh hdsh `ir ahdp.

    Dbvh tbdd yiurh idl, dhfre tbdd yiurh idl> bts ehvhr tii dfth ti dhfre. Divh itahrs fs yiu wiudl yiurshd`.

    Hft f oift, griw sioh wbslio> yiu dbvh, yiu dhfre.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    Wahe f eikdhofe tfnhs rhvhegh, the yhfrs bs eit tii dfth> iehsaiudl kblh iehs tboh fel wfbt `ir tah rbgat ippirtuebty ti shhn vheghfech> sbobdfr tirhvhegh bs f lbsa khst shrvhl cidl.

    \ahrhs ei wfvhs wbtaiut wbel> tahrhs ei soinh wbtaiut `brh. \ah vbhws i` ahrihs frh riugady fdbnh> grhft obels taben fdbnh.

    F griwe lfugathr cfeeit kh nhpt ueofrrbhl `ir dieg> wahe f gbrd griws up,sah saiudl eit stfy ft aioh sah saiudl ght ofrrbhl.

    F lig cfet ahdp kut hft sabt> f dhipfrl cfet cafegh bts spits. Ofe lihs waft ah cfe, kut ducn lhthrobehs abs fcciopdbsaohets>

    ofe pripishs, Gil lbspishs. Ieh gdfss i` kiizh hvhry lfy wbdd ofnh yiu dbvh tbdd yiurh 22.

    ]dfy wbta `brh fel yiu ght kuret. Wahe ohe fel wiohe wirn tightahr tahy liet `hhd tbrhl.

    Riu cfet ciopfrh oyshd` ti itahr (succhss`ud) phipdh> ciopfrbsies frhilbius.

    - B` jflh bs eit cfrvhl, bt lihset ture beti jhwhddhry> f cabdl ehhls ti khtfugat.

    Dfugabeg nhhps yiu yiueg> wirrybeg ofnhs yiu idl. Wahrh tahrhs f wbdd, tahrhs f wfy.

    Wahe lrbenbeg wfthr, taben i` bts siurch> rhohokhr pfst nbelehss> ehvhr `irghtiehs irbgbes.

    0 ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    0.6 ]rh-shssbies@ir bethrprhthrs ti hstfkdbsa f rfppirt wbta cdbhets fel privblhrs, bt bs bopirtfet taft tahy tfnh

    tboh ft tah khgbeebeg i` hfca shssbie ti betriluch tahoshdvhs ti tah cdbhet fel tah privblhr be

    shpfrfth, sairt ohhtbegs kh`irh tah bethrprhtbeg shssbie. \ahsh prh-shssbies crhfth f

    `iuelftbie i` trust wbta kita pfrtbhs, bddustrfth pri`hssbiefdbso, fsshss tah dbegubstbc cfpfkbdbty

    i` tah cdbhet, fel privblh f kfsbc lhscrbptbie i` aiw tah bethrprhtftbie wbdd kh cfrrbhl iut.

    Be tah prh-shssbie, bethrprhthrs saiudl betriluch tahoshdvhs ti tah cdbhet. ]ri`hssbiefd

    be`iroftbie wirta safrbeg becdulhs tah bethrprhthrs efoh, fghecy, crhlhetbfds fel fey itahr

    be`iroftbie taft rhdfthl ti tah sphcb`bc bethrprhtbeg shssbie. Fvibl safrbeg phrsiefd

    be`iroftbie. Bethrprhthrs saiudl ush tabs tboh ti hxpdfbe tahbr ridh fel waft tah bethrprhtbeg

    shssbie wbdd kh dbnh. Hopafsbsh taft fdd be`iroftbie safrhl wbdd kh nhpt cie`blhetbfd fel taft

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    hvhrytabeg sfbl wbdd kh bethrprhthl. Cdbhets saiudl kh flvbshl ti sphfn ti fel diin lbrhctdy ft

    tah privblhr, eit ti ir ft tah bethrprhthrs. Fsn cdbhets ti pfush `rhquhetdy wahe sphfnbeg ti

    fddiw tboh `ir bethrprhtbeg. Bt bs fdsi ahdp`ud ti hstfkdbsa f sbgefd taft wbdd saiw tah cdbhet taft

    oirh tboh bs ehhlhl `ir bethrprhtbeg f parfsh.

    F prh-shssbie ohhtbeg obgat gi fs `iddiws:

    Ab, Or. Sfecahz, oy efoh bs Jufe. B wbdd kh bethrprhtbeg `ir yiu tilfy. Kh`irh tah lictir

    ghts ahrh, tahrh frh shvhrfd tabegs B wiudl dbnh ti thdd yiu taft wbdd fddiw oh ti li f khtthr

    bethrprhtftbie `ir yiu. Lurbeg tah shssbie, pdhfsh diin ft fel sphfn lbrhctdy ti yiur lictir,

    fel nhhp be obel taft B wbdd bethrprht hvhrytabeg yiu sfy, hxfctdy fs yiu sfy bt. B wbdd li tah sfoh `ir tah cdbebcbfe. ]dhfsh sphfn be sairt shethechs fel pfush `rhquhetdy si taft B cfe

    gbvh fe fccurfth bethrprhtftbie. B wbdd rfbsh oy afel fs f sbgefd b` B ehhl yiu ti pfush.

    Hvhrytabeg taft bs sfbl be tah shssbie wbdd kh nhpt cie`blhetbfd.

    I`the, prh-shssbies cfe kh dhss `irofd tafe be tabs hxfopdh. \ahy typbcfddy tfnh pdfch be f

    wfbtbeg riio ir tah hxfo riio kh`irh tah privblhrs frrbvfd. Cafttbeg pidbthdy wbta tah cdbhet

    cfe ahdp `isthr trust fel wbdd fdsi privblh fe ippirtuebty ti eith tah cdbhets fcchet,

    vicfkudfry, fel sphhca dhvhd. Aiwhvhr, b` frrbvbeg f`thr tah privblhr, tah bethrprhthr saiudl

    nhhp prh-shssbies rftahr sairt.

    Bethrprhthrs saiudl fvibl chrtfbe tipbcs lurbeg prh-shssbies wbta cdbhets. I`the, tah cdbhets

    ohetfd ahfdta ir ohlbcfd abstiry ciohs up, wahtahr ir eit tahy frh fsnhl ti safrh tah

    be`iroftbie. Cdbhets obgat obstfnhedy fssuoh taft tah bethrprhthr wbdd safrh tabs be`iroftbie

    wbta tah privblhr iech tah fctufd shssbie stfrts. Aiwhvhr, bt bs crucbfd taft tah cdbhet thdds abs

    iwe stiry, be abs iwe wirls, ti tah privblhr. Wahe tah cdbhets safrh ohlbcfd be`iroftbie

    lurbeg tah prh-shssbie, gbvh f rhobelhr taft tahy wbdd kh hxphcthl ti safrh tah be`iroftbie

    wbta tah privblhr fs whdd. Fdsi, fs ohetbiehl be tah Pfduhs fel Cilh i` Htabcs cafpthr, bt

    bs wbsh ti fvibl bssuhs taft cfe khcioh lbvbsbvh, suca fs pidbtbcs, rhdbgbie, ir oirfdbty.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    F prh-shssbie wbta tah cdbebcbfe bs vhry sbobdfr ti ieh wbta tah cdbhet. Bethrprhthrs saiudl

    betriluch tahoshdvhs fel gbvh be`iroftbie sbobdfr ti waft wfs suppdbhl ti tah cdbhet. Be

    fllbtbie, bequbrh b` tah cdbebcbfe afs fey pfrtbcudfr hxphctftbies ir ciechres fkiut tah sukjhcts

    ti kh krifcahl ir bethrprhtbeg ti kh lieh be tabs pfrtbcudfr shssbie. Wahe bethrprhtbeg `ir tah

    sfoh cdbhet ir cdbebcbfe rhphfthldy, prh-shssbies ofy eit kh ehchssfry kh`irh hfca

    fppibetohet. F`thr f kfsbc rfppirt afs khhe hstfkdbsahl tariuga rhphfthl shssbies, f sbopdh

    grhhtbeg bs su``bcbhet.

    Sbx Nhys `ir ]rh-shssbies

    6. Gbvh yiur efoh fel taft i` yiur fghecy, ohetbiebeg taft yiu wbdd kh tah bethrprhthr.

    ;. Be`iro tah cdbhet taft ah ir sah saiudl sphfn lbrhctdy ti tah cdbebcbfe, ir vbch vhrsf.

    3. Strhss taft hvhrytabeg taft bs sfbl wbdd kh bethrprhthl hxfctdy fs bt bs sfbl, kita ti fel

    `rio tah cdbhet.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    ]rh-shssbies fel ]isbtbiebeg i` Bethrprhthrs

    lbrhctdy ti tah bethrprhthr besthfl i` ti hfca itahr, wabca wiudl lbsrupt fel sdiw liwe tah

    hxcafegh. \ahrh`irh, bt bs khst b` tah bethrprhthr sbts ehxt ti, kut sdbgatdy khabel, tah cdbhet. Ky

    libeg si, tah cdbhets cio`irt dhvhd becrhfshs fel kita pfrtbhs frh heciurfghl ti sphfn

    lbrhctdy ti ieh feitahr. Be fllbtbie, tah bethrprhthr ofy `bel taft diinbeg liwe ir fviblbeg

    hyh cietfct wbdd fddiw `ir tah cdbebcbfe fel cdbhet ti fllrhss hfca itahr oirh lbrhctdy fel

    tahrhky hdbobefth tah pissbkbdbty i` hbtahr phrsie hegfgbeg be cievhrsftbie wbta tah

    bethrprhthr.

    0.3 [hspielbeg ti Lb``bcudt Sbtuftbies

    Lurbeg fe bethrprhtbeg shssbie, bt bs eit uedbnhdy `ir f sbtuftbie ti frbsh taft ofy ehgftbvhdyf``hct tah `diw i` be`iroftbie. \ah bethrprhthr oust kh rhfly ti fllrhss taish prikdhos taft

    frbsh `rio vfrbius cioouebcftbie prikdhos. \ahsh cfe ofeb`hst tahoshdvhs be vfrbius wfys.

    Sioh lb``bcudt sbtuftbies cfe iccur wahe `fobdy ohokhrs ftthel fppibetohets wbta cdbhets.

    Siohtbohs `fobdy ohokhrs besbst ie bethrprhtbeg `ir tah cdbhet. \ah cdbhet obgat fdsi lhcblh

    taft f pri`hssbiefd bethrprhthr bs ei dieghr ehhlhl khcfush tah `fobdy ohokhr bs prhshet ti

    bethrprht `ir taho. Be tahsh cfshs, bt bs f giil blhf ti dhfvh tah lhcbsbie i` wahtahr ti

    pfrtbcbpfth be tah bethrprhtftbie, hbtahr fs tah ofbe bethrprhthr ir fs fe fblh b` dbegubstbc

    prikdhos frbsh, ti tah cdbebcbfe. Hfca bestbtutbie afs lb``hrhet pidbcbhs, fel tah bethrprhthr

    saiudl dhfre taho kh`irh hfca fppibetohet.

    Feitahr ciooie sbtuftbie wahe `fobdy ohokhrs frh prhshet bs taft tah `fobdy ohokhr

    obgat fkstfbe `rio bethrprhtbeg kut besbst ie cietrbkutbeg ti tah cievhrsftbie wbta quhstbies

    ir cioohets. \ah bethrprhthr ehhls ti nhhp be obel taft tah cdbhet afs f rbgat ti neiw

    hvhrytabeg taft bs sfbl be tah cievhrsftbie. \ah rudh i` tauok bs ti bethrprht hvhrytabeg,

    rhgfrldhss i` wahtahr tah sphfnhr bs f eursh, cdbebcbfe, ir `fobdy ohokhr. B` hvhryieh sphfns

    ft tah sfoh tboh fel tah `diw i` be`iroftbie bs ehgftbvhdy bopfcthl, bt bs tah rhspiesbkbdbty i`

    tah bethrprhthr ti sthp be fel stip tah shssbie thopirfrbdy, fsnbeg hvhryieh ti tfnh tures wahe

    sphfnbeg.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Itahr bssuhs cfe cioh up wahe hbtahr tah cdbhet ir tah privblhr afs ehvhr ushl fe bethrprhthr

    kh`irh. Hbtahr pfrty obgat `irght tah bethrprhthrs rhquhst ti sphfn ft f rhfsiefkdh pfch,

    fllrhss tah itahr pfrty lbrhctdy, ir pfush ti fddiw tboh `ir bethrprhtftbie. Be tahsh cfshs,

    bethrprhthrs saiudl cfdody fel pri`hssbiefddy bethrrupt tah shssbie ti rhobel tah sphfnhr ti

    lhcrhfsh tah pfch ir pfush `rhquhetdy.

    7 Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    7.6 Eith tfnbeg SnbddsH``hctbvh eith-tfnbeg `rio dhcturhs fel rhflbegs bs fe hsshetbfd snbdd `ir uebvhrsbty stuly.Giil eith tfnbeg fddiws f phrofehet rhcirl `ir rhvbsbie fel f rhgbsthr i` rhdhvfet pibets taftyiu cfe bethgrfth wbta yiur iwe wrbtbeg fel sphfnbeg. Giil eith-tfnbeg rhluchs tah rbsn i`pdfgbfrbso. Bt fdsi ahdps yiu lbstbegubsa wahrh yiur blhfs cfoh `rio fel aiw yiu tabenfkiut taish blhfs.

    H``hctbvh eith-tfnbeg rhqubrhs tah `iddiwbeg:

    rhcigebsbeg tah ofbe blhfs blhetb`ybeg waft be`iroftbie bs rhdhvfet ti yiur tfsn afvbeg f systho i` eith tfnbeg taft wirns `ir yiu rhlucbeg tah be`iroftbie ti eith fel lbfgrfo `iroft wahrh pissbkdh, puttbeg tah be`iroftbie be yiur iwe wirls rhcirlbeg tah siurch i` tah be`iroftbie

    Eith tfnbeg strfthgbhs

    Kh`irh yiu stfrt ti tfnh eiths, rhohokhr li eit wrbth be dieg shethechs ir li eit wrbth liwef waidh wirls fs yiu wbdd snbp be`iroftbie ciobeg ie tah ehxt shgohet. Riu saiudl iedytfnh liwe ofbe blhfs, sphcb`bc be`iroftbie suca fs euokhrs, cilhs ir fllrhsshs. Ofey i`tah strfthgbhs `ir rhflbeg eith tfnbeg fdsi fppdy ti dbsthebeg eith tfnbeg. Aiwhvhr, uedbnhrhflbeg, yiu cfeeit stip f pfssfgh fs yiu dbsthe (uedhss yiu dbsthe ti f tfphl rhcirlbeg).\ahrh`irh prhpfrftbie prbir ti dbsthebeg cfe grhftdy boprivh cioprhahesbie.

    Afvh f cdhfr purpish

    [hcigebsh ofbe blhfs

    Shdhct waft bs rhdhvfet - yiu li eit ehhl ti wrbth liwe hvhrytabeg taft bs sfbl

    Afvh f systho `ir rhcirlbeg be`iroftbie taft wirns

    6. Xsh syokids fel FkkrhvbftbiesOfnh yiur iwe syokids `ir tah `iddiwbeg:

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Hqufds, eit hqufd ti. \ahrh`irh, taus, si Khcfush Fel, oirh pdus,

    Oirh tafe fel dhss tafe Gbvhs, cfushs, dhfls ti, rhsudts be, bs gbvhe ky, bs priluchl ky, rhsudts `rio [bshs, becrhfshs ky @fdds, lhcrhfshs ky Ciopfrh \aft bs @ir hxfopdh, Euokhr

    ;. Xsh ofps fel lbfgrfos ti ciestruct shethechs. \abs bs ahdp`ud wahe dbsthebeg ti diegshethechs.

    @ir hxfopdh, b` yiu wbsa ti bethrprht Ofbedy, khcfush yiur kily ehhls besudbe tikrhfn liwe tah sugfrs be `iil beti f `iro wabca tah kily cfe fksirk, si yiur chddswhrhet ghttbeg heiuga hehrgy `rio tah `iil yiu whrh hftbeg., yiu ofy ush tah

    `iddiwbeg ti rhohokhr tabs dieg shethech.Besudbe Q Sugfr kily fks. chdd Q hehrgy `iil

    [hohokhr ei oftthr waft systho yiu ush, yiu oust afvh su``bcbhet prfctbch wbta bt.B` yiu frh ue`fobdbfr wbta yiur iwe ohtails, bt bs pissbkdh taft yiu wbdd eit hvheuelhrstfel yiur iwe wrbtbeg ir shquhechs i` eiths. \ahrh bs ei sairt cut ir khbeg fgiil eith tfnhr. Bt tfnhs rhphtbtbie, tboh fel prfctbch. Stulhets saiudl try ti beldieghr thxts fel hvfdufth wahtahr tahbr iwe phrsiefdbshl ohtails bs fe h``hctbvhohtail. Riu ofy `bel taft wahe yiu ciechetrfth tii ouca ie eith tfnbeg, yiusiohtbohs obss iut ie pbcnbeg up sofdd lhtfbds. \ahrh`irh, yiu oust kh vhry `duhetwbta yiur eith tfnbeg fel li tabs h``bcbhetdy si taft yiu afvh riio ti pfy ftthetbie titah sofdd lhtfbds suca fs theshs.

    7.; Ohoiry Snbdds

    \ahrh frh tarhh lb``hrhet nbels i` ohoiry: vhry sairt-thro ohoiry, sairt-thro ohoiry, fel

    dieg-thro ohoiry. \ah `brst hefkdhs belbvblufds ti rhtfbe fe hxfct strbeg i` euokhrs be tahbr

    ahfl `ir fpprixbofthdy `iur ti hbgat shciels. Iech taft tboh afs pfsshl, tah euokhrs frh

    typbcfddy `irgitthe. Sairt-thro ohoiry bs oirh sipabstbcfthl, fddiwbeg tah rhthetbie i` blhfs

    fel ciechpts. @befddy, dieg-thro ohoiry bs tah vfudt i` ohoiry, stirbeg waft afs khhe

    dhfrehl be tah pfst si taft bt bs rhohokhrhl ivhr tboh.

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Lurbeg bethrprhtftbie, fdd tarhh `iros i` ohoiry frh ushl. Bethrprhthrs, tahrh`irh, khcioh

    khtthr wahe tahy `bel wfys ti safrphe ohoiry rhthetbie snbdds. Phry sairt-thro ohoiry bs i`

    dbobthl vfduh ti fe bethrprhthr. Boprivbeg dieg-thro ohoiry rhqubrhs hxthesbvh prfctbch felstuly ivhr tboh fel fdsi thels ti kh i` dbobthl vfduh be tah boohlbfth, gbvh-fel-tfnh wirdl i`

    bethrprhtbeg. \ahrh`irh, boprivbeg sairt-thro ohoiry snbdds cfe ahdp bethrprhthrs tah oist

    khcfush taft bs waft bethrprhthrs rhdy upie wahe trfes`hrrbeg be`iroftbie.

    Hxpfelbeg sairt-thro ohoiry cfpfcbty rhqubrhs ciesbsthet, rhphfthl hxhrcbshs prfctbchl

    afkbtufddy. Khdiw frh shvhrfd thcaebquhs bethrprhthrs cfe prfctbch ir ush wbtabe tah ciethxt i`

    f shssbie:

    Ciechetrfth: @icus ie tah wirls khbeg cioouebcfthl. Be tah ciursh i` f shssbie,

    bethrprhthrs cfe cdish tahbr hyhs ir `icus ie f pibet ie tah wfdd be fe h``irt ti saut iut

    fdd lbstrfctbies fel ciechetrfth khtthr. \ahy saiudl try ti cdhfr tahbr obels i` fdd

    taiugats uerhdfthl ti tah cioouebcftbie fel sbdhech beehr vibchs si fs ti `icus ie tah

    sphfnhrs vibch.

    Pbsufdbsh: ]bcturh tah hvhets khbeg cioouebcfthl fs f wfy ti rhohokhr f shquhech

    i` hvhets. Pbsufdbsbeg f schefrbi fs bt bs khbeg spinhe cfe ahdp fe bethrprhthr ti rhcfdd

    tah hvhets h``bcbhetdy wahe tahy bethrprht taho `ir tah itahr pfrty.

    @ir hxfopdh, f cdbhet obgat sfy: B `hhd oy fexbhty becrhfsh hvhry tboh B fo hxphctbeg

    fe bopirtfet paieh cfdd. Rhsthrlfy, B wfs hxphctbeg f cie`hrhech cfdd `rio oy cdbhet

    ft

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    MAfrvhst Hlucftbie \hcaebcfd Ciddhgh ;=6; | Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    Itahr Ehchssfry Snbdds `ir Bethrprhthrs

    cfdhelfr ie tah wfdd. Pbsufdbsbeg just tah ciechpts cfe ofnh tah bethrprhtftbie ouca

    hfsbhr.

    Hcai: Wahe ahfrbeg nhy parfshs be f cdbhets ohssfgh, fe bethrprhthr obgat hcai tahobe tahbr ahfl fs f wfy ti rhohokhr taho. Be tah `iddiwbeg pfrfgrfpa, tah wirls be

    kidl`fch frh taish taft fe bethrprhthr obgat wfet ti hcai be ahr ahfl wabdh dbsthebeg.

    Whdd, Lictir, B liet neiw aiw bt stfrthl . B ushl ti ehvhr ght ahflfcahs , kut ivhr

    tah pfst shvhrfd oietas , B afvh khhe afvbeg taho `rhquhetdy . \ahy gbvh oh

    tarikkbeg pfbe , fel sioh dfst `ir aiurs .

    I` ciursh, fe bethrprhthr wbdd pfss ie hvhrytabeg taft bs sfbl, kut, ky hcaibeg taish nhy

    wirls be abs obel, tah bethrprhthr wbdd crhfth ehurfd pftawfys taft ofnh bt hfsbhr ti

    `bel taish nhy wirls fgfbe.

    Ciuet: Wahe f cdbhet stfths f `