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Diploma of Counselling AIPC CDA NTIS: CHC51708 Recognition of Prior Learning & Credit Transfer Application Kit Name: ______________________________________________ Student No: ___________________ Address: ____________________________________________________________________________ _____________________________________________________ State: ________ P/Code:__________ Phone: BH: ( _____) ___________________________ Mobile: _________________________________ Email: _____________________________________________________________________________

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Diploma of

Counselling

AIPC CDA

NTIS: CHC51708

Recognition of Prior Learning &

Credit Transfer

Application Kit

Name: ______________________________________________ Student No: ___________________ Address: ____________________________________________________________________________ _____________________________________________________ State: ________ P/Code:__________ Phone: BH: ( _____) ___________________________ Mobile: _________________________________ Email: _____________________________________________________________________________

RPL & Credit Transfer Application Kit V23-09-2009 2 of 52

Table of Contents Page

Guidelines for Recognition of Prior Learning (RPL) & Credit Transfer Application ....................................... 3

Who can apply for RPL and/or Credit Transfer? ................................................................................................ 3

What is Recognition of Prior Learning? ................................................................................................................ 3

How is Recognition of Prior Learning Assessed? ................................................................................................ 3

Mutual Recognition (Credit Transfer) of Qualifications ..................................................................................... 3

How much will it cost? ............................................................................................................................................. 3

How do I make an Application for RPL and/or Credit Transfer? ....................................................................... 4

Step 1: Fill in the RPL/Credit Transfer Application Booklet ............................................................................. 4

Step 2: Compile a very brief Introductory Cover Letter ...................................................................................... 4

Step 3: Compile a CV of Relevant Work &/or Educational Experience .......................................................... 4

Step 4: Compiling your Documented Evidence ................................................................................................... 4

Step 5: Mailing your Application for RPL/Credit Transfer ................................................................................ 5

How should I set out my application? ...................................................................................................................... 6

Recognition of Prior Learning & Credit Transfer Assessment Sheets ................................................................. 8

CHCCSL501A - Work within a structured counselling process ........................................................................ 9

CHCCSL502A – Apply specialist interpersonal and counselling interview skills .......................................... 11

CHCCSL503A - Facilitate the counselling relationship ..................................................................................... 13

CHCCSL504A – Apply personality and development theories ....................................................................... 15

CHCCSL505A - Apply learning theories in counselling.................................................................................... 17

CHCCSL506A - Apply counselling therapies to address client issues: Cognitive Behavioural Therapy ................ 19

CHCCSL506A - Apply counselling therapies to address client issues: Person Centred Therapy ......................... 21

CHCCSL506A - Apply counselling therapies to address client issues: Gestalt Therapy / Other ......................... 23

CHCCSL506A - Apply counselling therapies to address client issues: Solution Focused Therapy / Other ........... 25

CHCCSL506A - Apply counselling therapies to address client issues: Family Therapy / Other .......................... 27

CHCCSL506A - Apply counselling therapies to address client issues: Narrative Therapy / Other ...................... 29

CHCCSL507A – Support clients to decide on a course of action ................................................................... 31

CHCCSL508A - Apply legal and ethical responsibilities in counselling practice ........................................... 33

CHCCSL509A - Reflect and improve upon counselling skills ......................................................................... 35

CHCCSL510A -Work effectively with relationship issues ................................................................................ 37

CHCCSL511A – Provide interventions to address family issues ..................................................................... 39

CHCCSL512A - Determine suitability of client for counselling services........................................................ 41

CHCCS514A – Recognise and respond to individuals at risk .......................................................................... 43

CHCCM503C – Develop, facilitate and monitor all aspects of case management ........................................ 45 CHCICS405A - Facilitate groups for individual outcomes ............................................................................... 47

HLTHIR403B - Work effectively with culturally diverse clients and co-workers ......................................... 49

HLTOHS300A – Contribute to OHS processes................................................................................................ 51

RPL & Credit Transfer Application Kit V23-09-2009 3 of 52

Guidelines for Recognition of Prior Learning (RPL) & Credit Transfer Application

Who can apply for RPL and/or Credit Transfer?

Both students and prospective students may make an application for Recognition of Prior Learning (RPL).

What is Recognition of Prior Learning?

Each Unit of the course has a set of performance outcomes that must be achieved before an applicant can be deemed competent in that Unit. The process of RPL involves matching what is already known and can be demonstrated with the performance outcomes of the Unit. If an applicant can show that the outcomes have already been attained for one or more Units, then the applicant will be granted academic credit for the Unit/s. Applicants will not be required to complete any further study for units granted full credit.

How is Recognition of Prior Learning Assessed?

Each of the Units of the Diploma of Counselling is listed within this booklet, including the individual Elements and Performance Criteria that make up each Unit. Please note that the Performance Criteria are listed under each of the Elements. The Elements and Performance Criteria describe acquired knowledge that students need to demonstrate upon the completion of each Unit.

In making an application for RPL you need to be able to supply evidence to the Institute that clearly demonstrates you have already acquired the specific knowledge and skills listed within ALL elements and performance criteria under the specific unit you seek RPL for. You may be awarded recognition of prior learning through relevant, documented work experiences, for example, through your employment, volunteer work, previous training, or from similar experiences.

NOTE: In assessing an application for RPL the Institute will take into account the relevance and currency of the evidence supplied and will only recognise prior learning to the degree the evidence shows that ALL elements and performance criteria under the unit has been met previously.

Mutual Recognition (Credit Transfer) of Qualifications The Australian Institute of Professional Counsellors recognises the Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by any other training organisations. If you have previously completed any of the Units of Competency listed in the respective Course Outline for the course in which you are enrolled, you are able to apply to transfer competency of the unit/s towards your course with the Australian Institute of Professional Counsellors. If similar units to those listed in the relevant Course Outline have previously been completed, you are able to apply for Recognition of Prior Learning for the respective units.

How much will it cost?

If you accept the decision of credit awarded by the Institute, you are eligible to receive a $30.00 reduction in your course fees for each unit of full credit that you receive up to a maximum of $150.00.

This reduction will either be refunded to you if you have finished paying your course fees or will be subtracted from the balance of your outstanding course fees.

If you appeal against the decision of credit, the reduction in your course fees is forfeited to cover the time and cost of conducting the appeal. Additionally, if you decide to cancel from your course of enrolment, you will also forfeit any reduction in course fees that you have previously received through the RPL or Credit Transfer process.

RPL & Credit Transfer Application Kit V23-09-2009 4 of 52

How do I make an Application for RPL and/or Credit Transfer?

Step 1: Fill in the RPL/Credit Transfer Application Booklet

- Read through the elements and performance outcomes for each of the units of the course as listed in this booklet.

- Identify the areas for which you are seeking RPL/Credit Transfer and place a tick in the relevant box indicating whether you have achieved this through experience and/or training.

- You are not able to apply for RPL/Credit Transfer for parts of a unit. Only applications for complete units will be considered.

- DO NOT fill in sections of the booklet marked ‘For Office use only’.

Step 2: Compile a very brief Introductory Cover Letter

Compile a covering letter that: - Briefly outlines the basis of your application for RPL/Credit Transfer

- Lists each unit for which you are seeking RPL/Credit Transfer

- Under each unit listed it briefly describes how you have achieved the relevant competencies for each unit listed through either previous studies or relevant work experience (paid or voluntary).

- Remember you may use the same evidence for multiple claims, and more than one document to support an individual claim.

Step 3: Compile a CV of Relevant Work &/or Educational Experience

- Compile a CV that outlines only relevant education and work experience (paid or voluntary) that you have acquired and that pertains directly to the units of study for which you seek RPL and/or Credit Transfer.

Step 4: Compiling your Documented Evidence

- Compile your supporting documentation for claiming RPL/Credit Transfer. You are required to provide evidence to support each unit for which you are claiming RPL/Credit Transfer; you do not, however, need to provide the same evidence again if it is being used for more than one unit.

- What you NEED to compile for your supporting documentation is clarified on the following page. PLEASE read this information carefully to ensure your application is supported appropriately with the relevant information.

If your application DOES NOT include all relevant information as stipulated over the page it will be

returned to you unprocessed.

Note: While it is important that you supply adequate supporting documentation in your application you should not send large quantities of paperwork. Please do not send previously completed written assignments/theses/study notes etc. Video/audio/CD/ DVD material will not be accepted.

What you NEED to compile for your supporting documentation… ALL applications MUST be accompanied by the following: 1. A covering letter that briefly outlines the basis of your application for RPL/Credit Transfer 2. A succinct CV that outlines only relevant education and work experience (paid or voluntary) that you have

acquired that pertains directly to the units of study for which you seek RPL and/or Credit Transfer. 3. A completed RPL/Credit Transfer Application Booklet. 4. Make sure you provide ALL your contact details on the cover of the RPL/Credit Transfer Application Booklet 5. Make sure you fill in ALL the relevant pages of the RPL/Credit Transfer Application Booklet confirming the

Units for which you seek RPL/Credit transfer.

RPL & Credit Transfer Application Kit V23-09-2009 5 of 52

6. Certified copies * of all relevant certificates/diplomas/degrees obtained 7. Certified copies * of all relevant academic transcripts/statements of attainment 8. Certified copies * of relevant detailed course outlines of all relevant studies finished 9. Certified copies * of any relevant change of name details If you are applying for RPL on the basis of work or voluntary experience you MUST also provide the following: 1. An original signed letter on official letterhead from your supervisor/employer with specific details of how

you have achieved the relevant performance outcomes of the diploma in your paid or voluntary work 2. Business flyers/cards/brochures/testimonials as they relate specifically to relevant performance outcomes of

the diploma 3. Certified copies * of a signed Position Description 4. Certified copies * of evidence of professional development courses attended *Certified copies means that photocopies must be certified a true copy by a Justice of the Peace; certification by any other professional is not acceptable under Australian Quality Training Framework (AQTF) Regulations.

If your application DOES NOT include all the relevant information and documentation stated above it will be returned to you unprocessed.

Step 5: Mailing your Application for RPL/Credit Transfer 1. Mail by Post: (1) Covering letter; (2) CV; (3) Completed Application booklet; (4) supporting documentation 2. To: Senior Education Adviser, Locked Bag 15, Fortitude Valley, QLD 4006 Important Note: Faxed or emailed applications will not be accepted; all applications must be in hard copy form.

RPL & Credit Transfer Application Kit V23-09-2009 6 of 52

How should I set out my application? To assist you in setting out your application for Recognition of Prior Learning and/or Credit Transfer we have provided an example below. This is an example of a student making an application for credit based upon study and work experience. Please note that this is only an example to assist you in setting out your application, there are numerous study, work and life experiences, which you may be able to use as examples to qualify you for credit.

RPL/ Credit Transfer Application Name: Jane Citizen Student No.: F14503 CHCCSL502A – Apply Specialist Interpersonal and Counselling Interview Skills Element 1 – Communicate effectively in counselling practice 1.1, 1.2, 1.3, 1.4, 1.5.

In 1993 I completed a subject “Educational Counselling – LEB330” as a part of my Bachelor of Education degree. Within this subject I studied the components and functions of the communication model in detail. Throughout the course we regularly implemented the use of various communication techniques in counselling role-plays with other students.

Attachment 1 – Academic Transcript Attachment 2 – Subject Outline

Element 2 – Use specialist communication skills in counselling interviews 2.1, 2.2, 2.3, 2.4, 2.5, 2.6

Once again, as a part of the “Educational Counselling – LEB330” subject I learnt about and practiced; communication skills, sending and reading verbal and non verbal communication, reflective and active listening, clarification of information provided by the client, including paraphrasing, questioning techniques including open & closed questioning, and their purpose in guiding the counselling session verbal and non-verbal communication

During the subject “Educational Counselling – LEB330”, these sub-skills were practiced and their effectiveness in the counselling process evaluated. We also examined barriers to communication and experimented using these in counselling scenario’s for the purposes of seeing how they affect the counselling process. Various questioning techniques were practiced and evaluated in their effectiveness to draw information from clients and in guiding the counselling session.

During my work as a teacher and later as a business manager, I implemented these techniques daily in my work to effectively communicate with students and staff to gain and share information and ensure a harmonious environment and staff productivity.

Attachment 3 – Academic Transcript Attachment 4 – Subject Outline Attachment 5 – Staff Performance Evaluation

CHCICS405A – Facilitate Groups for Individual Outcomes

I completed this subject as part of a Certificate IV in Home and Community Care at TAFE.

Attachment 6 – Academic Record

Note: this is an application for credit based upon direct Credit Transfer.

RPL & Credit Transfer Application Kit V23-09-2009 7 of 52

What happens after I’ve submitted my Application? An Institute RPL Co-ordinator will make an assessment of your application based upon the information that you supply. The Institute must ensure that your experience and qualifications are both recent and relevant. The RPL Co-ordinator may contact you for more information, or to clarify information contained within your application. You will be notified of the result of your application in writing. Should you wish to make an appeal against the decision; an Institute Academic Committee will examine your appeal.

Should you have any questions regarding making an application for credit, please telephone the RPL Co-ordinator at the Institute’s Head Office on: 1800 657 667.

RPL & Credit Transfer Application Kit V23-09-2009 8 of 52

Recognition of Prior Learning & Credit Transfer Assessment Sheets

RPL & Credit Transfer Application Kit V23-09-2009 9 of 52

CHCCSL501A - Work within a structured counselling process

Student Name: ________________________Student No:___________________

CHCCSL501A /01 Use a structured approach to counselling. Experience Training Nil

1.1 Use initial session to gather information as a foundation for

counselling process

1.2 Follow a structured approach to counselling work based on client

needs and expectations

1.3 Explain counselling process to clarify client’s understanding and

expectation

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CHCCSL501A /02 Establish the nature of the helping relationship. Experience Training Nil

2.1 Enable clients to understand the nature of the counselling service

on offer

2.2 Clarify, confirm or modify clients’ expectations of the

counselling service

2.3 Identify any anxieties about the counselling process and explore with

clients

2.4 Acknowledge and respect clients’ immediate concerns

2.5 Clarify both expectations and commitment to the counselling

relationship and confirm with clients

2.6 Identify indicators of client issues requiring referral and report or

refer appropriately, in line with organisation requirements

2.7 Develop a plan for counselling and contract with client as

required to address disclosure and organisation/service requirements

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CHCCSL501A /03 Confirm the appropriateness of the helping relationship. Experience Training Nil

3.1 Ensure own level of skill and knowledge of counselling methods and resources

are appropriate to meet client needs

3.2 Explore alternatives to the proposed relationship with clients where

appropriate

3.3 Affirm significance of what the client says

3.4 Promote clients’ understanding of what they have a right to expect from the

service

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RPL & Credit Transfer Application Kit V23-09-2009 10 of 52

For Office use only:

RPL Granted for – CHCCSL501A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 11 of 52

CHCCSL502A – Apply specialist interpersonal and counselling interview skills

Student Name: ________________________Student No:___________________

CHCCSL502A /01 Communicate effectively in counselling practice. Experience Training Nil

1.1 Identify the components of the communication process and

primary factors that impact on the communication process

1.2 Identify communication barriers and apply strategies to overcome

these barriers in the client-counsellor relationship

1.3 Demonstrate effective application of micro-skills within

counselling practice to facilitate the client-counsellor relationship

1.4 Ensure work practices reflect the principles of effective

communication and the sequence of a counselling interview

1.5 Identify the impact of communication techniques upon the client-

counsellor relationship and use effective application of communication

techniques in counselling practice

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CHCCSL502A /02 Use specialist communication skills in counselling

interviews. Experience Training Nil

2.1 Demonstrate effective use of confrontation skills in a counselling

interview

2.2 Use confrontation skills appropriately aiming to achieve identified

impacts and enhance client development and growth

2.3 Demonstrate effective use of focusing skills in a counselling interview

2.4 Use confrontation skills appropriately aiming achieve pre-determined

impacts and enhance client development and growth

2.5 Demonstrate effective use of influencing skills in a counselling interview

2.6 Use influencing skills appropriately aiming to achieve pre-determined

impacts and enhance client development and growth

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RPL & Credit Transfer Application Kit V23-09-2009 12 of 52

For Office use only:

RPL Granted for – CHCCSL502A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 13 of 52

CHCCSL503A - Facilitate the counselling relationship

Student Name: ________________________Student No:___________________

CHCCSL503A /01 Enable clients to identify concerns. Experience Training Nil

1.1 Enable clients to express their concerns freely

1.2 Explore presenting issues of clients in order to establish their

nature and depth, and give attention to the possibility of underlying issues

1.3 Identify situations requiring immediate action and deal with

promptly

1.4 Enable clients to identify their primary concerns in relation to

the presenting issues

1.5 Enable clients to prioritise concerns to work on

1.6 Assist clients to become aware of underlying issues where

appropriate

1.7 Identify and respond appropriately to strong emotional reactions

1.8 Identify indicators of client issues requiring referral and report or

refer appropriately, in line with organisation requirements

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CHCCSL503A /02 Enable clients to work through concerns. Experience Training Nil

2.1 Identify and work with uncertainty and ambivalence of clients

2.2 Support clients to experience and process difficulties

2.3 Draw attention to and discuss parallels and links in clients’ experience as

appropriate

2.4 Ensure that interventions have meaning for the immediate situation of the

client

2.5 Reflect on and consider interventions that are most likely to facilitate client

understanding and actions

2.6 Enable clients to identify and use known and previously unknown strengths

2.7 Explore perceptions of clients’ feelings by reflecting back, clarification and

review with clients

2.8 Assist clients to become aware of underlying issues where appropriate and

begin to identify ways of dealing with them

2.9 Acknowledge and work with changes in client’s life as appropriate

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CHCCSL503A /03 Monitor the counselling process. Experience Training Nil

3.1 Monitor and review the counselling process with clients to ensure it remains

of value

3.2 Work on threats and disruptions to the counselling process with clients

3.3 Review and compare individual perceptions and client’s perceptions of the

process

3.4 Work on any tension between clients’ hopes and expectations and the reality

of resource limitations

3.5 Facilitate change at a pace the client can tolerate and assimilate

3.6 Assess the appropriateness of ending the current counselling

3.7 Acknowledge, value and work with individual uncertainty in the counselling

relationship

3.8 Apply ethical codes of conduct as required in addressing counselling

dilemmas

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CHCCSL503A /04 Bring the counselling process to an end. Experience Training Nil

4.1 Enable clients to identify when the process is approaching its conclusion

4.2 Enable clients to identify, acknowledge and evaluate what is and is not

changing, both in the counselling process and in their situation and

understanding

4.3 Utilise the ending process to enable clients to understand the nature and

impact of earlier issues

4.4 Utilise boundaries of the counselling relationship to assist the ending process

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RPL & Credit Transfer Application Kit V23-09-2009 14 of 52

4.5 Plan, structure and contract endings appropriately with clients

4.6 Support clients’ sense of autonomy during the ending process

4.7 Inform clients about any opportunities for further support

4.8 Identify unresolved issues and discuss further work if appropriate

4.9 Complete appropriate documentation in line with organisation requirements

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For Office use only:

RPL Granted for – CHCCSL503A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req.

_____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 15 of 52

CHCCSL504A – Apply personality and development theories

Student Name: ________________________Student No:___________________

CHCCSL504A /01 Apply theories of personality and human development in

the counselling process. Experience Training Nil

1.1 Undertake case study/analysis drawing on a range of personality

and human development theories, including:

- Nature-nurture theory

- Freudian concepts

- Maslow’s hierarchy of needs

- Piaget’s stages of cognitive development

- Erikson’s psychosocial stages

1.2 Assist client to understand their personal history drawing on a

range of theories, including:

- Nature-nurture theory

- Freudian concepts

- Maslow’s hierarchy of needs

- Piaget’s stages of cognitive development

- Erikson’s psychosocial stages

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CHCCSL504A /02 Use concepts from theories of personality and human

development to analyse and understand human behaviour. Experience Training Nil

2.1 Use concepts from personality and lifespan development theories to describe

and analyse aspects of individual development

2.2 Analyse individual behaviour using theoretical concepts from a range of

approaches to personality and lifespan development

2.3 Identify potential applications of personality and lifespan development

theories in the counselling process

2.4 Identify strengths and weakness of each theory in relation to understanding

human development and individual behaviour

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RPL & Credit Transfer Application Kit V23-09-2009 16 of 52

For Office use only:

RPL Granted for – CHCCSL504A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 17 of 52

CHCCSL505A - Apply learning theories in counselling

Student Name: ________________________Student No:___________________

CHCCSL505A /01 Apply behaviourism in counselling practice. Experience Training Nil

1.1 Identify the contributions of stimulus and response theory to counselling

practice 1.2 Analyse and apply stimulus and response techniques in counselling practice 1.3 Analyse and demonstrate application of principles of negative and positive

reinforcement 1.4 Explain the relationship between punishment and negative reinforcement 1.5 Apply positive and negative reinforcement in counselling practice

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CHCCSL505A /02 Analyse environmental modelling influences in counselling

practice. Experience Training Nil

2.1 Explain the impact of environmental modelling influences

2.2 Identify and analyse the impact of modelling influences within a client’s

environment to facilitate client change

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CHCCSL505A /03 Analyse possible behavioural outcomes of different

modelling and reinforcement influences. Experience Training Nil

3.1 Analyse different reinforcement influences of siblings in relation to sequence

of birth

3.2 Analyse individual responses to similar modelling/ reinforcement

3.3 Analyse the effects of environmental differences and dysfunctional

environments

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CHCCSL505A /04 Formulate a program for change in a counselling context. Experience Training Nil

4.1 Identify change required to achieve identified outcomes and formulate and

record a program for change

4.2 Apply and record the method of reinforcements to ensure behaviour change

4.3 Formulate a process for program monitoring, recording and intervention where

appropriate

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RPL & Credit Transfer Application Kit V23-09-2009 18 of 52

For Office use only:

RPL Granted for – CHCCSL505A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 19 of 52

CHCCSL506A - Apply counselling therapies to address a range of client issues:

Cognitive Behavioural Therapy

Student Name: ________________________Student No:___________________

CHCCSL506A /01 Use techniques from cognitive behavioural therapy. Experience Training Nil

1.1 Apply knowledge cognitive behavioural therapy 1.2 Identify the applications, benefits and limitations of cognitive behavioural

therapy in the context of own work role 1.3 Demonstrate the application of counselling techniques and processes from

cognitive behavioural therapy 1.4 Combine counselling techniques and processes from cognitive behavioural

therapy and different therapies in an effective way

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CHCCSL506A /02 Confirm suitability of counselling techniques in specific

situations. Experience Training Nil

2.1 Clarify specific client needs and issues and agreed desired changes to be

addressed, including analysis of client’s developmental status and response to

change

2.2 Identify application and limitations of cognitive behavioural therapy in

addressing client needs, issues and goals

2.3 Identify client and counsellor roles in therapeutic process in relation to a

cognitive behavioural therapy

2.4 Identify own level of comfort and/or issues in relation to using cognitive

behavioural therapy

2.5 Select most appropriate counselling technique(s) for application in identified

situations

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CHCCSL506A /03 Apply counselling techniques to address specific client

issues and/or needs. Experience Training Nil

3.1 Demonstrate appropriate and effective use of cognitive behavioural therapy in

assisting clients to deal with a range of issues

3.2 Use counselling skills appropriately in the context of cognitive behavioural

therapy

3.3 Explain rationale for using cognitive behavioural therapy techniques and

evaluate effectiveness of the technique in context

3.4 Review own role as counsellor and in applying cognitive behavioural therapy

techniques and identify areas for improvement and/or changes in approach for

the future

3.5 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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RPL & Credit Transfer Application Kit V23-09-2009 20 of 52

For Office use only:

RPL Granted for – CHCCSL506A- Cognitive Behavioural Therapy:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 21 of 52

CHCCSL506A - Apply counselling therapies to address a range of client issues:

Person Centred Therapy

Student Name: ________________________Student No:___________________

CHCCSL506A /01 Use techniques from a range of counselling therapies. Experience Training Nil

1.1 Apply knowledge of person centred therapy 1.2 Identify the applications, benefits and limitations of person centred therapy in

the context of own work role 1.3 Demonstrate the application of counselling techniques and processes from

these therapies 1.4 Combine counselling techniques and processes from person centred therapy

and different therapies in an effective way

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CHCCSL506A /02 Confirm suitability of counselling techniques in specific

situations. Experience Training Nil

2.1 Clarify specific client needs and issues and agreed desired changes to be

addressed, including analysis of client’s developmental status and response to

change

2.2 Identify application and limitations of person centred therapy techniques in

addressing client needs, issues and goals

2.3 Identify client and counsellor roles in therapeutic process in relation to a

person centred therapy

2.4 Identify own level of comfort and/or issues in relation to using person centred

therapy techniques

2.5 Select most appropriate counselling technique(s) for application in identified

situations

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CHCCSL506A /03 Apply counselling techniques to address specific client

issues and/or needs. Experience Training Nil

3.1 Demonstrate appropriate and effective use of person centred therapy

techniques in assisting clients to deal with a range of issues

3.2 Use counselling skills appropriately in the context of person centred therapy

3.3 Explain rationale for using specific techniques and evaluate effectiveness of

person centred therapy in context

3.4 Review own role as counsellor and in applying person centred therapy and

identify areas for improvement and/or changes in approach for the future

3.5 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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RPL & Credit Transfer Application Kit V23-09-2009 22 of 52

For Office use only:

RPL Granted for – CHCCSL506A – Person Centred Therapy:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 23 of 52

CHCCSL506A - Apply counselling therapies to address a range of client issues:

Gestalt Therapy / Other (please specify) ______________________________________________________

Student Name: ________________________Student No:___________________

CHCCSL506A /01 Use techniques from a range of counselling therapies. Experience Training Nil

1.1 Apply knowledge of gestalt or other therapy 1.2 Identify the applications, benefits and limitations of gestalt or other therapy in

the context of own work role 1.3 Demonstrate the application of counselling techniques and processes from

gestalt or other therapy 1.4 Combine counselling techniques and processes from different therapies in an

effective way

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CHCCSL506A /02 Confirm suitability of counselling techniques in specific

situations. Experience Training Nil

2.1 Clarify specific client needs and issues and agreed desired changes to be

addressed, including analysis of client’s developmental status and response to

change

2.2 Identify application and limitations of gestalt or other therapy techniques in

addressing client needs, issues and goals

2.3 Identify client and counsellor roles in therapeutic process in relation to a

gestalt or other therapy techniques

2.4 Identify own level of comfort and/or issues in relation to using gestalt or other

therapy techniques

2.5 Select most appropriate counselling technique(s) for application in identified

situations

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CHCCSL506A /03 Apply counselling techniques to address specific client

issues and/or needs. Experience Training Nil

3.1 Demonstrate appropriate and effective use of gestalt or other therapy

techniques in assisting clients to deal with a range of issues

3.2 Use counselling skills appropriately in the context of gestalt or other therapy

3.3 Explain rationale for using specific techniques and evaluate effectiveness of

gestalt or other therapy in context

3.4 Review own role as counsellor and in applying gestalt or other therapy and

identify areas for improvement and/or changes in approach for the future

3.5 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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RPL & Credit Transfer Application Kit V23-09-2009 24 of 52

For Office use only:

RPL Granted for – CHCCSL506A – Gestalt or other therapy:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 25 of 52

CHCCSL506A - Apply counselling therapies to address a range of client issues:

Solution Focused Therapy / Other (please specify) ______________________________________________________

Student Name: ________________________Student No:___________________

CHCCSL506A /01 Use techniques from a range of counselling therapies. Experience Training Nil

1.1 Apply knowledge of solution focused or other therapy 1.2 Identify the applications, benefits and limitations of solution focused or other

therapy in the context of own work role 1.3 Demonstrate the application of counselling techniques and processes from

solution focused or other therapy 1.4 Combine counselling techniques and processes from different therapies in an

effective way

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CHCCSL506A /02 Confirm suitability of counselling techniques in specific

situations. Experience Training Nil

2.1 Clarify specific client needs and issues and agreed desired changes to be

addressed, including analysis of client’s developmental status and response to

change

2.2 Identify application and limitations of solution focused or other therapy

techniques in addressing client needs, issues and goals

2.3 Identify client and counsellor roles in therapeutic process in relation to a

solution focussed or other therapy techniques

2.4 Identify own level of comfort and/or issues in relation to using solution

focussed or other therapy techniques

2.5 Select most appropriate counselling technique(s) for application in identified

situations

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CHCCSL506A /03 Apply counselling techniques to address specific client

issues and/or needs. Experience Training Nil

3.1 Demonstrate appropriate and effective use of solution focussed or other

therapy techniques in assisting clients to deal with a range of issues

3.2 Use counselling skills appropriately in the context of solution focussed or other

therapy

3.3 Explain rationale for using specific techniques and evaluate effectiveness of

solution focussed or other therapy in context

3.4 Review own role as counsellor and in applying each solution focussed or other

therapy technique and identify areas for improvement and/or changes in

approach for the future

3.5 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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RPL & Credit Transfer Application Kit V23-09-2009 26 of 52

For Office use only:

RPL Granted for – CHCCSL506A – Solution focused or other therapy:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 27 of 52

CHCCSL506A - Apply counselling therapies to address a range of client issues:

Family Therapy / Other (please specify) ______________________________________________________

Student Name: ________________________Student No:___________________

CHCCSL506A /01 Use techniques from a range of counselling therapies. Experience Training Nil

1.1 Apply knowledge of family or other therapy 1.2 Identify the applications, benefits and limitations of family or other therapy in

the context of own work role 1.3 Demonstrate the application of counselling techniques and processes from

family or other therapy 1.4 Combine counselling techniques and processes from different therapies in an

effective way

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CHCCSL506A /02 Confirm suitability of counselling techniques in specific

situations. Experience Training Nil

2.1 Clarify specific client needs and issues and agreed desired changes to be

addressed, including analysis of client’s developmental status and response to

change

2.2 Identify application and limitations of family or other therapy techniques in

addressing client needs, issues and goals

2.3 Identify client and counsellor roles in therapeutic process in relation to a

family or other therapy techniques

2.4 Identify own level of comfort and/or issues in relation to using family or other

therapy techniques

2.5 Select most appropriate counselling technique(s) for application in identified

situations

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CHCCSL506A /03 Apply counselling techniques to address specific client

issues and/or needs. Experience Training Nil

3.1 Demonstrate appropriate and effective use of family or other therapy

techniques in assisting clients to deal with a range of issues

3.2 Use counselling skills appropriately in the context of family or other therapy

3.3 Explain rationale for using specific techniques and evaluate effectiveness of

family or other therapy in context

3.4 Review own role as counsellor and in applying family or other therapy and

identify areas for improvement and/or changes in approach for the future

3.5 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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RPL & Credit Transfer Application Kit V23-09-2009 28 of 52

For Office use only:

RPL Granted for – CHCCSL506A – Family or other therapy:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 29 of 52

CHCCSL506A - Apply counselling therapies to address a range of client issues:

Narrative Therapy / Other (please specify) ______________________________________________________

Student Name: ________________________Student No:___________________

CHCCSL506A /01 Use techniques from a range of counselling therapies. Experience Training Nil

1.1 Apply knowledge of narrative or other therapy 1.2 Identify the applications, benefits and limitations of narrative or other therapy

in the context of own work role 1.3 Demonstrate the application of counselling techniques and processes from

narrative or other therapy 1.4 Combine counselling techniques and processes from different therapies in an

effective way

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CHCCSL506A /02 Confirm suitability of counselling techniques in specific

situations. Experience Training Nil

2.1 Clarify specific client needs and issues and agreed desired changes to be

addressed, including analysis of client’s developmental status and response to

change

2.2 Identify application and limitations of narrative or other therapy techniques in

addressing client needs, issues and goals

2.3 Identify client and counsellor roles in therapeutic process in relation to

narrative or other therapy techniques

2.4 Identify own level of comfort and/or issues in relation to using narrative or

other therapy techniques

2.5 Select most appropriate counselling technique(s) for application in identified

situations

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CHCCSL506A /03 Apply counselling techniques to address specific client

issues and/or needs. Experience Training Nil

3.1 Demonstrate appropriate and effective use of narrative or other therapy

techniques in assisting clients to deal with a range of issues

3.2 Use counselling skills appropriately in the context of narrative or other therapy

3.3 Explain rationale for using specific techniques and evaluate effectiveness

narrative or other therapy in context

3.4 Review own role as counsellor and in applying narrative or other therapy and

identify areas for improvement and/or changes in approach for the future

3.5 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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RPL & Credit Transfer Application Kit V23-09-2009 30 of 52

For Office use only:

RPL Granted for – CHCCSL506A – Narrative or other therapy:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 31 of 52

CHCCSL507A – Support clients to decide on a course of action

Student Name: ________________________Student No:___________________

CHCCSL507A /01 Assist clients in clarifying their aims and requirements. Experience Training Nil

1.1 Clearly explain to clients the policy on record keeping and confidentiality

1.2 Encourage clients to identify and explore overall aims, requirements, and ideas

for meeting them

1.3 Encourage clients to feel at ease and express themselves

1.4 Identify practical goals and requirements, and discuss with clients how these

might be modified

1.5 Identify with clients potential courses of action for meeting individual aims

and requirements

1.6 Where aims and requirements of clients cannot be met, refer clients to

appropriate alternative sources of guidance and support

1.7 Identify indicators of client issues requiring referral and report or refer

appropriately, in line with organisation requirements

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CHCCSL507A /02 Enable clients to explore possible courses of action. Experience Training Nil

2.1 Explore with clients factors which could influence the preference for and

ability to achieve a course of action

2.2 Explore with clients features of and likely consequences of possible courses of

action

2.3 Check client understanding of what is involved in each course of action

2.4 Help clients to assess advantages and disadvantages of each possible course of

action, and their overall appropriateness for meeting particular client

requirements

2.5 Encourage clients to decide on a course of action and to consider alternatives

which could be used if necessary

2.6 Document decisions and agreed support within organisation guidelines

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RPL & Credit Transfer Application Kit V23-09-2009 32 of 52

For Office use only:

RPL Granted for CHCCSL507A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 33 of 52

CHCCSL508A - Apply legal and ethical responsibilities in counselling practice

Student Name: ________________________Student No:___________________

CHCCSL508A /01 Address client and counsellor rights and responsibilities

within counselling practice. Experience Training Nil

1.1 Identify, analyse and apply current industry standards of ethical and legal

practice in counselling 1.2 Identify the responsibilities of a counsellor and apply to ensure delivery of

legal and ethical counselling services 1.3 Formulate appropriate procedures to ensure rights are communicated to clients 1.4 Establish and communicate client rights in counselling practice and within the

client-counsellor relationship in accordance with organisation procedures

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CHCCSL508A /02 Analyse issues involved in counselling practice and client-

counsellor relationships. Experience Training Nil

2.1 Identify and apply strategies to resolve situations of risk or potential risk

2.2 Analyse and apply strategies to resolve issues involved in working with

individual difference

2.3 Analyse and apply strategies to resolve issues arising from ‘high need’ clients

2.4 Explore personal and professional issues that may impact on the counselling

practice or the client-counsellor relationship

2.5 Formulate ways of minimising the impact of personal biases and value systems

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CHCCSL508A /03 Demonstrate ethical practice in client-counsellor

relationships. Experience Training Nil

3.1 Use work practices that apply the responsibilities of a counsellor, including the

rights of minors

3.2 Where appropriate, ensure clients are informed of circumstances (legislative

requirements) which may override confidentiality

3.3 Identify and apply strategies to minimise risk in client-counsellor relationships

3.4 Identify the potential for litigation associated with sexual relationships

between client and counsellor

3.5 Formulate processes on national and state legislation regarding sexual

behaviour towards clients as part of strategy to prevent risk

3.6 Identify and apply strategies to minimise the ethical dilemmas of dual

relationships

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CHCCSL508A /04 Formulate a plan for ongoing personal and professional

development. Experience Training Nil

4.1 Identify the role and function of a professional practice supervisor

4.2 Identify areas for growth and plan ongoing personal and professional

development and supervision

4.3 Reflect upon challenges that may impact on the counselling process, including

own motivations for choosing a helping profession

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CHCCSL508A /05 Formulate referral procedures. Experience Training Nil

5.1 Identify appropriate steps towards referral

5.2 Communicate referral issues to client

5.3 Formulate documentation for referrals containing information required by

relevant agency

5.4 Clarify appropriate duration of therapeutic engagement to ensure counselling

work continues to address client’s interests

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RPL & Credit Transfer Application Kit V23-09-2009 34 of 52

For Office use only:

RPL Granted for – CHCCSL508A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 35 of 52

CHCCSL509A - Reflect and improve upon counselling skills

Student Name: ________________________Student No:___________________

CHCCSL509A /01 Reflect upon own counselling skills and practice. Experience Training Nil

1.1 Undertake self-evaluation in conjunction with supervisors and/or peers 1.2 Give and receive open and evaluative feedback to and from co-workers 1.3 Actively seek feedback and accept it non defensively

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CHCCSL509A /02 Ensure continuing self-support and supervision. Experience Training Nil

2.1 Seek specialist supervision and advice / further training where the need is

identified

2.2 Observe agency guidelines in relation to professional development

2.3 Appraise current industry developments and apply to improve practice

2.4 Regularly participate in a review mechanism as evidence of commitment to

upgrading skills and knowledge

2.5 Evaluate current and likely future needs and take action to keep abreast of

evolving trends

2.6 Devise, implement and regularly review a self development plan that sets

realistic goals and targets

2.7 Develop and maintain awareness of own needs and areas of vulnerability in

counselling work and use appropriate means of self-protection

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CHCCSL509A /03 Operate within an agreed ethical code of practice/ethics. Experience Training Nil

3.1 Assess own practice against identified objectives or code of ethics, using a

range of valid evidence

3.2 Recognise and address the effect of values, beliefs and behaviour in work with

clients

3.3 Establish realistic goals and targets for self development

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RPL & Credit Transfer Application Kit V23-09-2009 36 of 52

For Office use only:

RPL Granted for – CHCCSL509A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 37 of 52

CHCCSL510A -Work effectively with relationship issues

Student Name: ________________________Student No:___________________

CHCCSL510A /01 Establish causes of relationship dysfunction. Experience Training Nil

1.1 Observe, identify and document behaviour patterns and roles in relationships 1.2 Identify and document communication patterns in relationships 1.3 Identify chronic patterns of behaviour 1.4 Identify crisis events in the context of counselling practice

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CHCCSL510A /02 Address conflict resolution needs. Experience Training Nil

2.1 Evaluate the effectiveness of different styles and techniques of communication

2.2 Apply therapeutic approaches to maximise conflict resolution

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CHCCSL510A /03 Apply referral processes and procedures, as appropriate. Experience Training Nil

3.1 Identify and document the range of support services available in the

community

3.2 Identify and document appropriate referral opportunities to specific agencies

or personnel as required

3.3 Develop referral documentation, including specific information

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RPL & Credit Transfer Application Kit V23-09-2009 38 of 52

For Office use only:

RPL Granted for – CHCCSL510A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 39 of 52

CHCCSL511A – Provide interventions to address family issues

Student Name: ________________________Student No:___________________

CHCCSL511A /01 Establish issues specific to family counselling. Experience Training Nil

1.1 Identify communication transactions

1.2 Identify and document issues related to working in a family

structure/hierarchy/organisation

1.3 Identify and document issues associated with using therapeutic tools

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CHCCSL511A /02 Analyse views of leading exponents of family therapy. Experience Training Nil

2.1 Compare the views of four major exponents of family therapy

2.2 Summarise the central features of each exponent’s therapeutic approach and

identify advantages and constraints in their application

2.3 Demonstrate application of a range of their therapeutic approaches with

families in counselling practice

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CHCCSL511A /03 Apply key approaches in family therapy. Experience Training Nil

3.1 Explain three current approaches to family therapy and identify their earlier

influences

3.2 Identify and demonstrate the application of each approach to address a range

of family scenarios and associated issues

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CHCCSL511A /04 Develop a therapeutic relationship with each individual

within their family. Experience Training Nil

4.1 Use appropriate verbal and non-verbal communication relevant to family

member’s age and stage of development and to family member’s cultural

background

4.2 Maintain a clear and ethical relationship with family members

4.3 Support each family member to identify their concerns and participate in the

process of therapy

4.4 Maintain neutrality when balancing therapeutic engagement with each family

member

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CHCCSL511A /05 Develop a conceptualisation of the presenting problem. Experience Training Nil

5.1 In a therapeutic setting, identify factors relevant to the context of the family

5.2 Develop hypotheses to explain the presenting problem

5.3 Undertake ongoing review and refinement of hypotheses when working with

families

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CHCCSL511A /06 Implement the components of family therapy sessions. Experience Training Nil

6.1 When working therapeutically, use hypotheses to generate relevant questions

6.2 Use case conceptualisations to develop therapeutic options

6.3 Track a sequence within a family dynamic

6.4 Assess onset of presenting problems and explore relationship changes around

it

6.5 Explore the relationship web using a variety of questions

6.6 Explore behaviours, meaning and relationships using a variety of questions

6.7 Develop a systemic intervention.

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RPL & Credit Transfer Application Kit V23-09-2009 40 of 52

For Office use only:

RPL Granted for – CHCCSL511A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 41 of 52

CHCCSL512A - Determine suitability of client for counselling services

Student Name: ________________________Student No:___________________

CHCCSL512A /01 Obtain information about client’s developmental and

mental health status. Experience Training Nil

1.1 Observe and/or question the client appropriately to obtain information about

their developmental and/or mental health status 1.2 Review any available documented information about the client’s

developmental and/or mental health status 1.3 Take into account the range of factors that may have impacted on the

appearance and behaviour of the client in relation to counselling services to be

delivered

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CHCCSL512A /02 Clarify client suitability for service to be provided. Experience Training Nil

2.1 Identify signs of developmental delay or mental health issues using

standard methods and protocols 2.2 Clarify suitability of community services being delivered in relation to

client’s developmental and/or mental health status 2.3 Consult appropriate person to clarify implications and significance of

client’s developmental and/or mental health status in the case of uncertainty or

limits on own capability or authority 2.4 Where appropriate consult with the client’s carer, family or significant

other/s to gather relevant information

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CHCCSL512A /03 Check for and respond appropriately to risk. Experience Training Nil

3.1 Identify factors associated with developmental and/or mental health issues

which may have potential risk for client or worker 3.2 Recognise and refer potentially serious issues in line with organisation

requirements 3.3 Document identified developmental and/or mental health issues in line with

organisation policies and procedures 3.4 Check for any indications of issues requiring notification of authorities and

report 3.5 Check for any indications of other issues that may impact the provision of

services and/or require referral 3.6 Report and document as required by the organisation policies and procedures

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RPL & Credit Transfer Application Kit V23-09-2009 42 of 52

For Office use only:

RPL Granted for – CHCCSL512A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 43 of 52

CHCCS514A – Recognise and respond to individuals at risk

Student Name: ________________________Student No:___________________

CHCCS514A /04 Identify and assess the person’s current risk. Experience Training Nil

1.1 Recognise and respond to signs, (such as statements, reactions, thoughts,

feelings or behaviours) indicating that a person may be at risk 1.2 Attend to any hunches, while listening as a helper, perhaps from indirect

communications, that suggest the client may be at risk 1.3 Ask directly about thoughts of suicide whenever there are grounds for concern 1.4 Seek sufficient understanding of why the person is considering suicide, and

what links them to life, to inform and facilitate the intervention (If suicide

thoughts are present) 1.5 Assess current suicide risk guided by risk assessment considerations outlined

in the range statement and by whether there is an imminent threat to the

person’s safety or the safety of others

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CHCCS514A /05 Work actively with the person to reduce the immediate risk

and increase safety. Experience Training Nil

2.1 Build a collaborative empathic relationship with person at risk 2.2 Listen to what contributed to the critical incident and affirm and strengthen

links to safety and living implicit in the helping relationship 2.3 Work with person at risk to identify and agree actions to reduce immediate

danger and mobilise access to emergency assistance, including medical help

when needed 2.4 Identify and agree actions that address and reduce any risk of harm to

caregivers and others potentially at risk in the situation and remain mindful of

circumstances where the police may need to be involved to address safety 2.5 Seek advice and/or assistance from workplace supervisor to ensure action

taken is lawful, complies with good crisis intervention practice and

organisation policies consistent with that practice, ethical processes and duty

of care obligations 2.6 Address occupational health and safety (OHS) obligations in relation to

managing self and others

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CHCCS514A /06 Provide referral for crisis intervention support. Experience Training Nil

3.1 Encourage and enable capacity of person at risk to make informed choices

about further help that deals with their crisis and associated needs for ongoing

care 3.2 Acknowledge how the current helping relationship has provided foundations

for further care 3.3 Explore and seek to understand and address any barriers to seeking or

accepting help 3.4 Develop, with the individual, a plan and agreed first steps, to access and utilise

informal supports and professional help 3.5 Refer to appropriate community services and/or health professionals as

required

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RPL & Credit Transfer Application Kit V23-09-2009 44 of 52

For Office use only:

RPL Granted for – CHCCS514A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 45 of 52

CHCCM503C - Develop, facilitate and monitor all aspects of case management

Student Name: ________________________Student No:___________________

CHCCM503C /01 Conduct case management meetings. Experience Training Nil

1.1 Facilitate information sharing with the client by establishing an appropriate

rapport with the client and implementing appropriate procedures including:

� Identify, negotiate and record outcomes

� Establish purpose, objectives and agenda of the meeting

� Facilitate discussion

� Resolve conflict where relevant

1.2 Identify and agree boundaries and processes within service delivery, including:

� Rights, roles, responsibilities, decision making processes,

accountability and outcomes

� Ways of addressing experience, skills, values and development of

participant

� Impact of statutory mandates on interventions, the client and

significant others

� The impact of value systems of worker, client and key stakeholders on

outcomes

� Information sharing and planning

� Appropriate conflict resolution techniques to be employed

1.3 Define and explore individual family and community needs and rights, and

organisation responsibilities to assure the rights are protected for all

concerned.

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CHCCM503C /02 Develop an appropriate approach to case management. Experience Training Nil

2.1 Develop and utilise case management processes appropriate to implementing

statutory requirements

2.2 Implement appropriate processes to facilitate client setting of goals and

participation in case management processes

2.3 Integrate appropriate cultural considerations into all aspects of case

management planning

2.4 Provide information on rights of appeal and avenues of complaint so client

understands their rights

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CHCCM503C /03 Develop an appropriate case management plan. Experience Training Nil

3.1 Develop a case management plan to reflect initial assessment of needs

3.2 Identify the full range of appropriate immediate, short and long term needs of

the client and other relevant parties

3.3 Develop action plans to reflect:

� Integration of expertise of relevant stakeholders and other service

deliverers

� Negotiated and agreed goals and operational processes

� A range of strategies to address each goal and to maximise

participation in plan

� Appropriate resource allocation

� Agreed responsibility for delivery

� Realistic and agreed indicators of success

� Rights and responsibilities of client

3.4 Establish processes for monitoring and changing case plan

3.5 Identify strategies to deal with complex or high risk situations

3.6 Match requirements of case plan to experience, workload and geographical

location of worker

3.7 Focus plan on assisting clients to set and achieve realistic targets for change or

action and to take personal responsibility

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RPL & Credit Transfer Application Kit V23-09-2009 46 of 52

CHCCM503C /04 Manage case work activities and processes. Experience Training Nil

4.1 Implement strategies to continually monitor the effectiveness of case

management processes against agreed goals, relevant services and programs,

client and stakeholder satisfaction

4.2 Assess the need for changes in case plan, including the need for ongoing

intervention, and develop strategies for alternatives as appropriate

4.3 Successfully negotiate with relevant parties, any proposed changes arising

from case review

4.4 Utilise processes for case closure as appropriate, to comply with organisation

procedures

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For Office use only:

RPL Granted for – CHCCM503C:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 47 of 52

CHCICS405A - Facilitate groups for individual outcomes

Student Name: ________________________Student No:___________________

CHCICS405A /01 Plan for group sessions. Experience Training Nil

1.1 Confirm information about the purpose of group sessions from appropriate

community and health workers

1.2 Obtain information about the desired individual outcomes

1.3 Identify requirements outside scope of role and responsibilities as defined by

the organisation and refer to supervisor

1.4 Identify and confirm impact of the group activities to the person’s overall plan

1.5 Determine individual appropriateness according to their profile

1.6 Determine group member’s availability according to organisation protocols

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CHCICS405A /02 Prepare for group sessions. Experience Training Nil

2.1 Prepare group activities that are consistent with group member needs and

recognise abilities and limitations of each person 2.2 Prepare group activities that are consistent with the interests, preferences and

beliefs of group members 2.3 Prepare group activities with consideration of group members’ pace and

timing requirements 2.4 Prepare group activities according to the size and composition of the group 2.5 Prepare group sessions to maximise the involvement of all group members 2.6 Establish a balance between tasks to be accomplished and the group process 2.7 Identify possible risk to successful group activities and adjust plan to minimise

risk 2.8 Confirm group session plan with supervisor 2.9 Gather and/or prepare materials required for the group session and check for

safety and suitability

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CHCICS405A /03 Conduct group sessions. Experience Training Nil

3.1 Arrange the environment to encourage full participation by all group members

3.2 Seek agreement on the purpose, process and intended outcomes of the group

activity with the group

3.3 Discuss the group activity with the group to encourage as much participation

as possible

3.4 If appropriate, work with the group to establish ground rules

3.5 Provide each group member with the necessary information, materials and

support to participate in the group activity

3.6 Ensure that the manner, level and pace of communication is appropriate for

each group member

3.7 Communicate with group members in a manner most likely to promote

cooperation, dignity and self-esteem and encourage participation

3.8 Use group skills to ensure the involvement of all group members

3.9 Identify potential conflict within the group and manage to ensure ongoing

involvement of individuals in group activities

3.10 Monitor individual progress and provide constructive feedback to individual

group member

3.11 Follow process and directions to evaluate outcomes of the group session

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RPL & Credit Transfer Application Kit V23-09-2009 48 of 52

CHCICS405A /04 Complete documentation. Experience Training Nil

4.1 Comply with the organisation’s reporting requirements

4.2 Complete documentation according to organisation policy and protocols

4.3 Maintain documentation in a manner consistent with reporting requirements

4.4 File documentation organisation policy and protocols

4.5 Where appropriate, include report of absences from group activities for risk

management purposes

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For Office use only:

RPL Granted for – CHCICS405A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 49 of 52

HLTHIR403B - Work effectively with culturally diverse clients and co-workers

Student Name: ________________________Student No:___________________

HLTHIR403B /01 Reflect cultural awareness in work practice. Experience Training Nil

1.1 Demonstrate awareness of culture as a factor in all human behaviour by using

informed culturally appropriate work practices 1.2 Use work practices that create a culturally and psychologically safe

environment for all persons 1.3 Review and modify work practices in consultation with persons from diverse

cultural backgrounds

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HLTHIR403B /02 Accept cultural diversity as a basis for effective work place

and professional relationships. Experience Training Nil

2.1 Show respect for cultural diversity in all communication and interactions with

co-workers, colleagues and clients 2.2 Use specific strategies to eliminate bias and discrimination in the workplace 2.3 Contribute to the development of work place and professional relationships

based on acceptance of cultural diversity

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HLTHIR403B /03 Communicate effectively with culturally diverse persons. Experience Training Nil

3.1 Show respect for cultural diversity in all communication with clients, families,

staff and others

3.2 Use communication constructively to develop and maintain effective

relationships, mutual trust and confidence

3.3 Where language barriers exist, make efforts to communicate in the most

effective way possible

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HLTHIR403B /04 Resolve cross-cultural misunderstandings. Experience Training Nil

4.1 Identify issues that may cause conflict

4.2 If difficulties or misunderstandings occur, consider the impact of cultural

differences

4.3 Make an effort to sensitively resolve differences, taking account of cultural

considerations

4.4 Address any difficulties with appropriate people and seek assistance when

required

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RPL & Credit Transfer Application Kit V23-09-2009 50 of 52

For Office use only:

RPL Granted for – HLTHIR403B:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________

RPL & Credit Transfer Application Kit V23-09-2009 51 of 52

HLTOHS300A – Contribute to OHS processes

Student Name: ________________________Student No:___________________

HLTOHS300A /01 Plan and conduct work safely. Experience Training Nil

1.1 Plan work in accordance with relevant provisions of OHS legislation,

standards, codes of practice/compliance codes and guidance material

1.2 Identify hazards as part of work planning and work process

1.3 Address identified hazards prior to starting work using judgement within

defined scope of responsibilities

1.4 Report residual risk according to organisation procedures

1.5 Report incidents and injuries in line with organisation policies and procedures

1.6 Undertake OHS housekeeping in work area

1.7 Maintain and update own knowledge of OHS issues as they apply to

workplace systems, equipment and processes

1.8 Manage own levels of stress and fatigue to ensure ability to work safely

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HLTOHS300A /02 Support others in working safely. Experience Training Nil

2.1 Share information on safe work practices and work procedures with others,

including members of the work group where relevant

2.2 Check the OHS practices of less experienced members of the workgroup or

other stakeholders in the work context

2.3 If appropriate provide guidance and coaching to less experienced members of

the workgroup to support them in working safely

2.4 If appropriate support others accurately record incidents and complete

associated workplace documentation according to organisation procedures

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HLTOHS300A /03 Contribute to OHS participative processes. Experience Training Nil

3.1 Raise OHS issues in accordance with organisation procedures

3.2 Contribute to workplace meetings, workplace inspections or other consultative

activities in a constructive manner to improve safety

3.3 Provide assistance to workgroup members or other stakeholders to contribute

to workplace safety

3.4 Apply knowledge of roles and responsibilities of OHS representatives and

OHS committees

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HLTOHS300A /04 Contribute to hazard identification, OHS risk assessment

and risk control activities. Experience Training Nil

4.1 Report identified hazards and inadequacies in risk controls

4.2 Check the workplace for hazards using itemised checklist(s) in accordance

with work procedures

4.3 Contribute to risk assessments

4.4 Provide input to development and implementation of control measures, with

reference to the hierarchy of control

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HLTOHS300A /05 Participate in the control of emergency situations Experience Training Nil

5.1 Identify emergency signals and alarms and responded to them appropriately

5.2 Take initial action to control/confine emergency according to organisation

procedures, and taking account of the nature and scope of the emergency

5.3 Implement emergency response procedures within scope of training and

competence

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RPL & Credit Transfer Application Kit V23-09-2009 52 of 52

For Office use only:

RPL Granted for – HLTOHS300A:

���� Yes – Full Credit

���� Yes – Part Credit ____________________________________________________________________________

���� No

���� Further Info Req. _____________________________________________________________________________

Comments:

RPL Assessor: _____________________ Signature: _________________________ Date: ____________