Insight and perspective on our business, strategies and people | Winter Issue 2019

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Engaging employeesAlso in this issue:

- Results from first companywide employee survey - Expansion of BRGs - Progressive projects

Benchmark comparisons PPL’s survey responses were benchmarked against 279 organizations, including U.S.-based

and global firms that vary in size from 50 to over 350,000 employees. Favorable response percentage includes those who selected “strongly agree” or “agree” to the questions on the survey.

QUESTIONS MOST ABOVE BENCHMARK QUESTIONS MOST BELOW BENCHMARK

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dimensionsEditor-Kevin Amerman, corporate communications specialist (610) 774-6841 | kmamerman@pplweb.com

Providing insight, perspective and analysis of PPL news, strategies and people to engage employees and retirees, encourage dialogue and generate ideas that contribute to the corporation’s success.

Comments dimensions@pplweb.com | www.pplweb.com

Printed on recycled paper and recyclable. ©2019 by PPL CORPORATION

Cover story4 LG&E and KU expand BRGs, increase employee engagement

Articles:3 Results from first companywide employee survey

6 Pennsylvania BRGs foster an environment of inclusion, professional development

9 Employee profile: How Nadim Atalla’s programming skills benefit Safari Energy

10 WPD undergrounds electricity lines to preserve historic landscapes

12 2019 snapshots from across the company

14 WPD clinches eighth consecutive Ofgem incentive top spot

15 PPL Electric Utilities President Greg Dudkin keeps stakeholders in the loop through roadshows

16 LG&E and KU work hard to support reservists

18 PPL Electric Utilities uses big data to improve operations

21 LG&E and KU expand efforts to connect with retirees

Also in this issue:19 Your Take

20 Retiree Spotlight

22 In Memoriam

Employee Survey

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More than 8,000 employees across PPL and its family of companies shared feedback on PPL’s work environment this summer through the 2019 PPL Global Employee Survey.

Employees in all business segments across the U.S. and the U.K. responded, with 68% responding overall. This marked the first time all PPL companies joined together for a companywide survey.

“Your voice has been heard and your feedback will help us create a better work environment,” said PPL Chairman Bill Spence. “We will continue to focus on the things we do well and create plans to improve areas that need to be strengthened.

We know that change is not something that can be accomplished overnight. We also know that the pride we have at PPL will allow us to work together to enhance our workplace.”

While many employees have reviewed localized results for their business lines or departments, here’s a look at some of the big takeaways from a companywide perspective:

Areas of Strength • 93.8% believe necessary precautions are taken to avoid accidents in their work environments. • 85% believe their supervisor cares for them as a person and 81.5% say their supervisor treats them with respect. • 81.7% are proud to work for their PPL company.

Areas for improvement • 43.1% believe development and growth opportunities are awarded fairly. • 55.6% say they are encouraged to share their ideas about improving the company. • 59.3% say they are appropriately involved in decisions that affect their work.

“We are committed to an inclusive, respectful and diverse workplace that allows everyone to achieve their potential,” Spence said. “With your insights and continued feedback, we will be able to build an even stronger PPL.”

KEVIN AMERMAN

Thousands of PPL employees share input through employee surveyResponses will help leaders create action plans for continuous improvement

Editor’s note:Employee engagement – an emotional commitment to your work, work environment and company goals – is a top priority for PPL and its family of companies.

Engaged employees are proud to work for their company and go the extra mile to make sure a job is done well.

This issue of Dimensions highlights the many ways PPL companies are making sure employees are engaged, from measuring engagement through the company’s first global employee survey to fostering more inclusiveness through business resource groups to supporting progressive projects.

This edition also shows some of the ways we’re engaging our retirees so they remain part of our family and how we’re reaching out to our customers and stakeholders to improve our relationships with them.

We hope you enjoy this issue and that you find a deeper connection to the company by the time you reach the back cover.

Thanks for reading! Kevin Amerman, Editor

CONTENT

Cover: Members of the leadership team for LG&E and KU’s new business resource group WINergy – Women in Energy. Standing, from left: Karmen Powell, Carrie Mattingly and Elizabeth Cherry Siebert. Seated: Lesley Ann Pienaar and Darius Lepp. Not pictured: Kathleen Reed and Annalee Worthington.

78.8%

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55.4%

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My overall benefits package meets my needs.

Other than retirement, I intend to stay with the company for at least the next 12 months.

I am paid fairly for my contribution to the company.

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72.5%

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I am given the opportunity to grow professionally at the company.

I am encouraged to share my ideas about improving the company.

I believe feedback from this survey will be used to make improvements.

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By expanding BRGs, LG&E and KU increase employee engagementAt Louisville Gas and Electric and Kentucky Utilities, diversity and engagement have long been integrated into the company’s values and recognized as critical success factors for the businesses.

The companies’ commitment to an inclusive, respectful and diverse workplace benefits employees in many ways: by rewarding performance, enabling professional development and encouraging employee engagement. The development and growth of LG&E and KU’s business resources groups (BRGs) have further supported the companies’ commitment to diversity and engagement.

For years, LG&E and KU offered two BRGs — Young Energy Professionals and Armed Forces Energy Professionals. With active commitment from executive sponsors and focused BRG leadership, the groups have supported the companies’ business strategy since their inception and helped to build a more inclusive environment and engaged workforce through membership and activities.

As the workforce continually evolves and becomes more diverse, LG&E and KU determined earlier this year that the formation of additional BRGs could further support business objectives and foster greater inclusion and engagement companywide. Building on the success of the original BRGs, the companies’ Diversity and Inclusion Council announced in March an application process for new BRGs. Employees submitted business cases

for a variety of new BRGs. In July, the council announced the formation of four new, approved groups.

The newly formed BRGs are:

ENGAGE Expanding Networks and Growth of African American Groups in Energy (ENGAGE) has a mission to create a space for employees to connect over shared experiences, be a resource for the attraction and retention of diverse

talent and be a catalyst for the communities served by LG&E and KU. ENGAGE hosted its first meetings in Louisville and Lexington in November. Antoine Terry, team leader – Engineering Design Services, serves as president.

HOLA The Hispanic Business Resource Group — HOLA — hosted its first meeting in September with nearly 30 employees in attendance. David Lopez, chief

development officer at Metro United Way, spoke at that meeting about building relationships across differences in the workplace. HOLA’s mission is to promote LG&E and KU’s success by embracing cultural diversity through sharing the Hispanic heritage, facilitating the enhancement of personal and professional development, and attracting and retaining Hispanic talent. Diana Duran, sourcing lead, serves as president.

Pride at Work Pride at Work — a BRG for LGBTQ+ and allies — boasts 47 members. Their mission is to promote an inclusive work environment that provides increased engagement and retention of its members. Pride at Work is committed to supporting LGBTQ+ community partnerships and outreach, advancing workforce education and promoting supplier diversity initiatives with LGBTQ+ business partners. Nearly 30 employees attended the first meeting in September. Brian Buford, assistant provost for diversity at the University of Louisville, served as keynote speaker and spoke about how his experiences growing up as a gay man shaped his life and career. Sarah Johnson, operator qualification consultant-intermediate, serves as president of Pride at Work.

“I’ve seen BRGs generate positive changes throughout organizations, both for the organization as a whole and for the betterment of the employees,” Johnson said.

WINergy The mission of WINergy — Women in Energy — is to nurture an inclusive environment within LG&E and KU that will engage and connect employees over shared experiences. Members strive to be a resource for the retention and recruitment of diverse talent while serving the community of women within and outside the company. Lesley-Ann Pienaar, manager, Shared Services and Corporate Budget, serves as president. WINergy hosted its first events in Louisville in late October and in Somerset in early November. Topics included personal branding and succeeding in rural communities. Meetings in Lexington and Morganfield are also planned.

As executive sponsor of WINergy, Chief Financial Officer Kent Blake was encouraged by employees’ response and commitment to the companies’ BRGs.

“Business resource groups support our business objectives and reinforce our

commitment to diversity and inclusion,” Blake said. “They give employees another opportunity to connect and build on their professional networks. We’re pleased the expansion of our BRGs has elicited such a positive response.”

Membership in LG&E and KU’s six BRGs is voluntary and open to all employees.

CLAIRE SIMMS

I’m honored to be part of this step the company is taking, and particularly for the Pride at Work BRG that is so close to home for me. I look forward to seeing growth in the company and the employees as we build our BRGs. Sarah Johnson, operator qualification consultant-intermediate, serves as president of Pride at Work.

Members of the new ENGAGE BRG — Dackoma Sleet, Greg Lindsey and Antoine Terry — meet to plan their kickoff event.

LG&E and KU employees enjoy the presentation at the WINergy kickoff event.

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Business resource groups foster environment of inclusion, professional developmentPPL empowers its employees to form and participate in business resource groups (BRGs) to foster an environment of inclusion and provide an opportunity for employees with common experiences and perspectives to network and develop professionally. Each BRG receives an executive sponsor who supports that organization, and members drive initiatives and lead change in the company focused on community, culture and career.

Kristine Maciolek-Small, director of diversity, inclusion and talent management in Corporate Human Resources, oversees the nine business resource groups at PPL in Pennsylvania.

“PPL is committed to building an

inclusive and engaged workforce that rewards employees’ performance, fosters professional development and drives employee engagement. The BRGs really support this commitment and PPL’s overall business strategy,” said Maciolek-Small.

Through the hard work and dedication of BRG members, several distinguished national awards were bestowed on the company. In 2018 and 2019, the company was recognized with the Best Place to Work for LGBT Equality by the Human Rights Campaign Foundation and the Best Place to Work for Disability Inclusion on the Disability Equality Index.

JANICE OSBORNE

AABRG – African-American Business Resource Group fosters an environment of inclusion within PPL, partners to actively recruit and retain diversity, and cultivates positive social change in the community through volunteer outreach.

ACE - Asian Connection for Employees is committed to professional and personal growth of its members, helping communities and partnering with PPL to accomplish its business goals.

Christian BRG – This group works to facilitate fellowship, communication and relationships within the PPL community.

FUSE – This group strives to be a catalyst for change in creating a safe environment to promote equal and nondiscriminatory treatment of lesbian, gay, bi-sexual and transgender employees at PPL.

LEAD – Latino Employee Alliance for Diversity is focused on efforts to retain a highly-qualified, diverse workforce, promoting professional and personal development for its members and strengthening our communities.

POWER Network – PPL’s Organization of Women Engaged for Results has a goal to drive organizational excellence by embracing and meeting the unique needs of women in the workplace.

PPLTomorrow – This emerging leader group seeks to foster an inclusive culture where PPL’s diverse future leaders can connect, develop and grow professionally.

PPLVets – This veterans group is focused on the awareness, effectiveness and well-being of our military veterans and their families.

REACH – Rallying Employees Above Challenging Histories is focused on identifying the needs of differently-abled employees, their friends, families and the communities PPL serves, and providing the resources to support their success.

1 Recently, PPL and FUSE hosted a Str8Talk panel to share the challenges, triumphs and stories of those in the LGBT community.

2 Tyrone Russell, chief executive officer of Faces International, leads a roundtable discussion about the genesis of the Black Lives Matter Movement and how challenges in one community ultimately affect all of us.

3 Keynote speaker Dr. Tina Richardson, chancellor at Penn State Lehigh Valley, spoke at AABRG’s luncheon in recognition of Martin Luther King Jr. Day and Black History Month.

4 At the 2018 All-BRG Conference, attendees toured the Check Your Blind Spots trailer, an interactive experience launched by CEO Action for Diversity & Inclusion that educates guests about unconscious bias, or blind spots.

5 Vijay Singh, president-PPL Distributed Energy Resources, describes the characteristics of a good leader at a panel discussion with other PPL executives at the “Ask Me Anything” discussion sponsored by LEAD.

At PPL in Pennsylvania, there are nine business resource groups:

Sushan Zheng, senior technology translator, dresses in her native clothing during an ACE event to promote Asian culture. Asian culture was displayed through artwork, collectibles, native clothing and Asian foods.

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Several of Nadim Atalla’s diverse passions ranging from gaming to nature have come together at Safari Energy as a solar design engineer.

Raised in Amman, Jordan, and Houston, Texas, Atalla became interested in solar power during his time at Duke Univer-sity, where he studied physics, computer science and energy engineering.

“I was taking a class called ‘Changing Oceans’ and it slowly started to sink in – the enormous engines driving climate change. I decided I needed to do something about it.”

An e-sports fanatic, Atalla realized that “even though my dream at the time was to become a video game programmer, my education taught me that with

climate change, there’s really no time to waste. I realized that I could repurpose my physics and programming skills to have a more immediate and direct impact on the world.”

In his first year at Safari Energy, Atalla has done just that. While interning at Safari Energy, he wrote scripts – a skill he picked up dabbling in amateur game programming and perfected in his Duke computer science education. His work at Safari Energy to write scripts to manipulate satellite weather data was quickly recognized as being highly useful for improving system production modeling. After he presented his work to senior executives internally, Nadim’s scripts began to be integrated into the company’s solar development process.

Following his internship as a junior designer, he was hired as a full-time solar design engineer.

“A lot of the team here has interests in many areas outside of what they do every day, but I happen to enjoy programming, which is an interest of mine that can also be used at Safari.”

While he spends much of his time in Safari Energy’s Times Square office designing solar energy systems, this nature lover has also had the opportunity to get outside and soak up some firsthand experiences.

“Even though it was an extremely cold and snowy day, during my site visit to Boston, I was amazed to literally see the impact I’m having,” Atalla said. “Just by writing code and clicking a mouse, I generate plans for clean, green renew-able energy systems developed all over the country. I’m very proud of the impact I’ve been able to have at Safari Energy.”

DARIUS RAZGAITIS

Tools to fight climate change emerge from Nadim Atalla’s interest in gaming

Nadim Atalla

Some things just go together. Peanut butter and jelly. Needle and thread. Yin and Yang.

But batteries and grid reliability? For PPL Electric Utilities, the answer is yes. These are some of the dramatic changes and innovation that are transforming the utility industry in a big way.

Earlier this year, PPL Electric Utilities turned on its first battery storage project, a 50-kilowatt battery on a single-phase line near Harrisburg, Pennsylvania, that had experienced multiple outages. In the event of an outage on the line, the battery can provide up to six hours of electricity to customers. It represents an innovative, cost-effective solution, particularly for rural, radial lines with no connecting

tie lines to provide an alternate route for power.

Historically, without the battery, customers on the affected line would have to wait for crews to respond and make repairs. With the battery, those same customers remain in power while repairs are completed.

“Physical and digital technologies continue to drive positive change and that includes the electric utility industry,” said Dave Gladey, director, Distribution Asset Management and Engineering. “Battery technology has reached the point where it’s an extremely viable option to help grid reliability.”

In addition to keeping customers in power, the battery will support voltage control and enhance power quality.

The project is getting noticed. In late September, Pennsylvania Public Utility Commission Chairman Gladys Brown Dutrieuille visited the project site to learn more.

“The chairman was impressed with the innovation the battery project represents,” Gladey said. “It shows PPL is committed to industry-leading reliability in new ways that also are cost-effective. And that helps keep customer costs reasonable.”

PPL Electric Utilities is already looking for other locations on its grid where it might be feasible to install a battery like the one near Harrisburg.

JOE NIXON

Battery project charts new reliability territory for PPL EU

The (PUC) chairman was impressed with the innovation the battery project represents. It shows PPL is committed to industry-leading reliability in new ways that also are cost-effective. And that helps keep customer costs reasonable. Dave Gladey, director, Distribution Asset Management and Engineering

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From William Shakespeare to William Blake, and not forgetting T.S. Eliot, writers have celebrated the beauties of the British countryside for centuries.

But the early 20th century saw development spread and overhead electricity lines extend through some of the nation’s most iconic countryside.

U.K. legislation in 1949 established national parks and areas of outstanding natural beauty (AONBs). The main difference between the two is governance rather than landscape.

There are 15 national parks in the U.K., the first being established in 1951, and 46 AONBs. Five of those national parks and 17 AONBs are completely or partially within WPD’s operating area.

Constant calls for the electric lines to be undergrounded led to WPD establishing a steering committee with representatives from environmental groups being asked to create a shortlist of plans for consideration.

Undergrounding work began on three projects this past summer.

Tissington Trail Poles and overhead lines are being replaced by underground cables on a stretch of the Tissington Trail, close to the village of Biggin in the Peak District National Park.

In all, more than 700 feet of high voltage lines and 700 feet of low voltage lines are being removed, along with seven wooden poles as part of an £180,000 ($219,600) investment.

The trail is popular with tourists who were looking down on the lines as they walked or cycled. While making the visual improvement was the prime motivator, it has allowed WPD to increase network reliability for 200 customers.

This has involved installing a new substation – to replace an existing pole-mounted transformer – and more than 1,700 feet of additional high voltage cable.

“The biggest challenge was accommodating the great crested newts (a protected species) that live in three ponds adjacent to the route,” WPD Planner Mark Gell said. “We obtained a method statement from an ecologist which outlines what we need to do during the excavation to protect their habitat.”

Cannock Chase Two projects have been planned for the Cannock Chase AONB, which is the largest surviving area of lowland heathland – an internationally scarce wildlife habitat – in the English Midlands.

Preserving landscapes of centuries pastWPD is undergrounding electricity lines to preserve yesterday’s views of iconic locations

Overhead lines will be removed at its Shugborough Estate to restore the historic character of the park. Views around Cannock Chase’s Marquis Drive Visitor Centre are also being improved thanks to the removal of just over two miles of overhead lines. This involves the removal of 48 wooden poles and three pole-mounted transformer rebuilds.

“This work is being funded through a regulatory-backed initiative to enhance protected landscapes by removing electrical infrastructure like overhead lines,” said WPD Wayleave Specialist Donna Bayliss. “Working closely with representatives from national parks and AONBs has been really helpful in pinpointing high priority schemes and enabling the limited funds to be spent as effectively as possible.”

Shropshire Hills A three-month, £170,000 ($207,400) plan involved WPD removing 22 poles and high voltage and low voltage lines, replacing them with nearly 4,000 feet of underground cable at a historic estate in the Shropshire Hills AONB.

In addition, two pole-mounted substations have been removed and replaced with substations.

The project will give more than 100 customers more secure supply. It will also benefit the thousands of visitors – and film crews – to the Acton Scott estate.

The estate’s preservation of 19th century farming practices will no longer be disturbed by the visual anachronism of 20th century electricity supplies.

Technician Kevin Hare said the project was not without its challenges. As well as the farm and an Elizabethan man-sion, the site also includes a monument classified as historic by the government: a Roman villa set within an Iron Age enclosure that had to be worked around.

LOUISE BIRKETT

Mark Gell at the site of the high voltage lines that will be removed in the Peak District National Park.

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WPD has replaced overhead wires with underground lines near this historic farmyard in Shropshire Hills.

A 19th century farmyard at the Acton Scott estate.

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YEAR IN PHOTOS2019

PPL Electric Utilities employees (left to right): Daniel Wood, Wyatt McMartin, Jennifer Farrell, Amy Deatrick and

Brian Siegrist show their enthusiasm for volunteering with the American Red Cross in the Harrisburg region

during a United Way Day of Caring event.

PPL employees Maxwell Pepper, Kristine Maciolek and Kathleen Oswalt represent PPL at a June Pride Month event sponsored by Olympus and the LGBTQ Business Council. In 2019, PPL received a perfect score of 100% on the Human Rights Campaign Foundation’s Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies related to LGBTQ workplace equality.

“After we’d finished, the customer wanted to show us a few of the animals. As I went to take a picture of the camel, he placed his head on my shoulder and seemed to smile for the camera.” Western Power Distribution Linesman Harry Cumberworth found a furry friend while repairing a fault near an animal farm.

PPL Electric Utilities Regulatory Data Specialist Arun Nava reads to Fountain Hill Elementary School students as part of the Martin Luther King Jr. Day of Service project on Jan. 25.

Welsh actor Mark Lewis Jones presents the Arts and Business Cymru Business of the Year Award to WPD’s Karen Welch. WPD won the award for its dedication and sponsorship to arts organizations that benefit Welsh communities and their most vulnerable residents.

Louisville Gas and Electric employees train to clamp a gas main during a simulated natural gas leak. Employees of LG&E and KU’s Pineville Substation Construction and Maintenance Department this year won the Edison Electric Institute Safety Achievement Award for 24 years of safety. The team worked 500,000 hours without a lost-time incident since 1995 to win the award.

In April, children of PPL employees who attended Take Your Child to Work Day were thrilled by the sights and sounds of fire crackling through a hot dog and several other items during a Live Line Electrical Safety demonstration.

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Western Power Distribution has once again earned the top score on U.K. regulator Ofgem’s annual Stakeholder Engagement and Customer Vulnerability Incentive, which ranks U.K. network companies based on how well they proactively engage with stakeholders and deliver socially responsible and inclusive service.

It’s the eighth consecutive year that WPD has topped the list. And the results keep getting better: This year, WPD extended its lead over the second-place company.

“To maintain our position as the best in the industry is a fantastic achievement,” said Alex Wilkes, WPD’s external affairs manager. “We are absolutely thrilled

with the result. The fact that engagement is embedded in our operations, with support from staff in all departments, continues to set WPD apart and is something I hugely appreciate.”

The reward is based upon the assessment of three submitted written documents covering the strategy and resulting outcomes that show how the company is collaborating with

stakeholders to achieve positive results. A thorough, independent audit is completed and the process culminates in an Ofgem panel interview.

Ofgem said WPD “demonstrates a highly professional approach to stakeholder engagement, providing strong examples of stakeholder engagement making an impact on business decisions. They continue to perform above and beyond requirements in the consumer vulnerability space.”

This year, WPD demonstrated that engagement with over 35,000 stakeholders led to 290 positive individual outcomes for customers. These included an impressive £6.4 million ($7.8 million) in savings for economically disadvantaged customers, enhanced engagement with local authorities on WPD’s investment plans, and completely new initiatives such as the launch of Flexible Power and a series of useful tools like capacity maps and a new flexibility signposting website to aid customers.

WPD’s score of 8.35 out of 10 will return a reward in current day prices of approximately £6.35 million ($7.7 million). WPD gains this money in customer fees over an approved amount of time.

Key factors in 2019 success include:

• The industry’s largest fuel poverty program.

• The first Distribution Network Operator (DNO) to appoint the Customer Engagement Group for RIIO-ED2.

• The first DNO to significantly engage with stakeholders to devise a social contract as part of the next business plan, setting out ways to support local communities.

ALAINA HENDERSON AND KEVIN AMERMAN

Fulfilling GR8 expectations WPD clinches eighth consecutive Ofgem incentive top spot

The launch of Flexible Power and a series of useful tools to aid customers, including capacity maps and a new flexibility signposting website (pictured), have helped WPD secure the top spot on U.K. regulator Ofgem’s annual Stakeholder Engagement and Customer Vulnerability Incentive for the eighth straight year.

To maintain our position as the best in the industry is a fantastic achievement. Alex Wilkes, WPD’s external affairs manager

On the road with PPL Electric UtilitiesCompany President Greg Dudkin keeps stakeholders in the loop

Explaining things like smart grid, battery storage and tie lines to a non-utility audience can be a tall order.

If you’re PPL Electric Utilities President Greg Dudkin, you keep it relatable.

Dudkin asks those assembled to pretend his torso is a substation and his arms are power lines. He then uses that basic imagery to help explain what PPL Electric Utilities is doing to safely and reliably keep the lights on for more than a million customers in central and eastern Pennsylvania.

Dudkin’s demonstration occurred in each of six meetings held this fall around the PPL Electric Utilities service territory, a 10,000-square-mile area bigger than New Jersey. The “roadshows” are meant to connect with key stakeholders to update them on what PPL Electric Utilities has been doing for them and their communities. Meetings were held in Wilkes-Barre, Danville, Lancaster, Harrisburg,

Williamsport and Allentown.

“While it’s important that community leaders hear directly from me about what we’re doing on grid reliability, innovation and customer service, and how we’re giving back as a company, it’s equally imperative that I hear about their experiences working with PPL employees in the regions,” Dudkin said. “It reinforced our commitment to investing in our communities and putting customers first.”

Dudkin’s presentation touched on topics like reliability improvements, the value of PPL Electric Utilities’ delivery compared to state, regional and national costs, innovations like a breakthrough system that safely and automatically cuts power to downed conductors, and more.

Dudkin also shared examples of partnerships PPL Electric Utilities has with community groups and non-profit organizations, including how grants

from the PPL Foundation are helping local projects.

In question-and-answer sessions after Dudkin’s presentations, audience members responded with queries on topics ranging from cybersecurity to the recent failed attempt in the state legislature to enact subsidies for nuclear power plants. PPL Electric Utilities came out against those subsidies, which would have directly impacted customer bills. And after each meeting, Dudkin continued to speak with audience members who lined up for a more personal conversation.

“The engagement we get at these meetings indicates a genuine appreciation for the work that PPL does on behalf of its customers and communities every day,” Dudkin said. “And that’s a credit to every employee.”

JOE NIXON

PPL Electric Utilities President Greg Dudkin held six meetings this fall with key stakeholders.

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What does it take to care for a family, hold a demanding job and help prepare Army Reserve soldiers for critical missions?

IT Systems Engineer and Army Reserve Sergeant First Class Justin Bovie shows it takes advanced skills, determination and a strong commitment to Army Reserve values. It also takes unwavering company support, and Louisville Gas and Electric and Kentucky Utilities’ recent Employer Support of the Guard and Reserve (ESGR) Freedom Award win spotlights that outstanding commitment.

Bovie was mobilized in 2005 for an 18-month tour with the Vermont Army National Guard, which included a year-long deployment to Ramadi, Iraq. When he returned home, Bovie moved to Fort Knox to assist with training Guard and Reserve soldiers who were preparing to deploy. He joined the Army Reserve in 2009.

An LG&E and KU employee since 2016 when he was hired as an Information Technology intern, Bovie has concurrently held a challenging military role that, because of his specific mission, requires more than twice as much time away from work as a typical Reserve commitment.

“My annual requirement is 29 days of annual training, and I often have drills that overlap into the workweek,” said Bovie. “I also occasionally need to support short, one- or two-day missions.”

Bovie provides IT assistance for annual exercises located at tactical training sites nationwide. Among other

responsibilities, he helps ensure the IT infrastructure of the training site is ready for the exercise. Since he started at LG&E and KU, Bovie has supported 10 training exercises and attended a seven-week technical school as part of his military commitment.

Company support makes duty more manageable

Bovie’s frequent travel and training present challenges for his family, requiring him to be away from his long-term girlfriend and his 12-year-old daughter. He credits excellent

company policies and administrative support — including supplemental pay and the Payroll Department’s seamless assistance during his leave — with making his Reserve duty more manageable.

“By offering supplemental pay, the company ensures I don’t have to worry about being able to make ends meet since my pay is lower in the Reserves.”

Collaboration with management also helps Bovie handle his Reserve service.

“My managers at LG&E and KU have all been supportive of my busy Army schedule,” he said. “My unit’s mission, keeping Guard and Reserve units proficient in their roles and, in times of conflict, certifying units as combat ready, is a critical one.”

Freedom Award shows company commitment

As a recipient of the Freedom Award, LG&E and KU were recognized as providing exceptional support to Guard

and Reserve employees. For Bovie, the award demonstrates the company exceeds expectations in its support of military missions.

“The company goes over and above to make sure we’re supported before, during and after deployment, annual training or military leave,” he said. “Not all companies do that, and I’m glad the company is getting the recognition it deserves.”

ANNALEE CATO WORTHINGTON

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LG&E and KU support helps Reserve employees concentrate on their military mission

What do a world-renowned bourbon distillery, the headquarters of popular food chains and a Louisville boutique gallery all have in common? They’re all part of a trend of Kentucky customers taking advantage of LG&E and KU’s sustainable programs and offerings.

The list of environmentally conscious business customers includes:

- Maker’s Mark: The iconic distillery, located in Loretto, Kentucky, partnered with Kentucky Utilities’ Business Solar Program to construct a solar array that will offset energy needed to maintain rickhouses where bourbon is stored for aging. The new solar array is scheduled to be online soon and will include about 560 photovoltaic panels. It’s expected to produce about 268,000 kilowatt-hours per year. The Business Solar Program, part of the utilities’ Green Tariff, empowers commercial and industrial customers to accomplish solar energy goals, without the logistical burden of managing a system.

- Revelry Boutique Gallery: This locally owned shop in the heart of Louisville’s trendy NuLu area (short for “New Louisville”) is a Solar Share subscriber. The boutique is one of the first business customers to receive energy credits from its subscription to local solar energy produced at LG&E and KU’s Solar Share facility in Shelby County, Kentucky. The program is ideal for customers who want to support local solar energy, but are unable to install it on their own property or simply want to do it in a convenient manner.

- Yum! Brands: With corporate headquarters in Louisville, Yum! partnered with LG&E to install electric vehicle charging stations on-site for employees to use free of charge. The convenience of having workplace charging led to five Yum! employees making the switch to an electric vehicle, and work is underway to install an additional charging station

to keep up with employee demand. The Louisville charging stations are another way Yum! is advancing its sustainability goals, while also offering a benefit to its employees.

“As more customers express interest and a willingness to participate in

sustainability programs, we’ve really stepped up our portfolio of offerings,” said John Bevington, director, Business and Economic Development. “Our business and economic development team is focused on leveraging our trusted relationships with customers in order to plan, develop and execute new programs. This, in turn, enhances the value of our relationship and helps our

customers achieve their goals and missions. Whether it’s a global company or a small mom-and-pop shop, we have options for them. The future is definitely bright in Kentucky.”

BRIAN PHILLIPS

More businesses partner with LG&E and KU to meet sustainability goals Big brands and local boutiques take advantage of programs offered by utilities

Iconic distillery Maker’s Mark partnered with KU’s Business Solar Program to construct this solar array.

Bovie supports a training exercise at Fort McCoy, Wisconsin.

Empl

oyee

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detection software to bucket trucks, so they get real-time feedback on the distribution lines.

The team’s success is attributed to their diverse expertise and continuous learning. They seek out and adopt best practices from those outside the utility industry, so they can keep up with the fast-evolving technology landscape of data science.

Recently, they spent time at Carnegie Mellon University learning optimization models and prescriptive analytics. They were also invited to present at the Utility Analytics Week conference, the only utility asked to present twice.

The industry is changing, but one thing remains certain - data science will continue to be a key part of how PPL Electric Utilities maintains its competitive edge.

CAITLIN BRADY

ppl dimensions18 Winter Issue 2019 19

1. Tina Ormiston, executive assistant to the CEO, gets a warm puppy kiss at the Humane Society animal shelter.

2. Anita Scott-Fennell sorts household items at Turning Point of the Lehigh Valley, an organization that provides resources to individuals and families who are victims of domestic violence.

3. For the second consecutive year, the company participated in the Louisville parade, and more than 50 participants representing LG&E and KU walked alongside LGBTQ members and allies.

4. WPD apprentices (left to right) James Moyse, Thomas Webb, Dylan Evans, Owen Johnson and Bradley Keirstead are pumped about lending a hand for the children’s hospice.

5. WPD apprentice Stuart James makes sure to measure twice and cut once while building a new shelving unit.

1 2

3 4

5

Your TakeWhich company activity, training or event impacted you the most this year and why?

I enjoy taking part in the safety talks (for elementary school students). I love working with the kids and imparting some very important safety messages and life skills to them, which hopefully they will remember throughout their lives. I’m grateful to WPD for giving me the opportunity to do something completely out of my comfort zone, and for recognizing a talent in me that I didn’t realize I even had! Chris Clarke, overhead linesman based at Western Power Distribution’s Ty Coch Depot in South Wales

I feel fortunate to work for a company that values volunteerism in our community. PPL facilitates volunteer opportunities that can have great impacts on employees. One of the best decisions I made here at PPL is to become a member of the advisory council of Salvation Army’s Children’s Services in Allentown. Being a part of this agency quickly crystalized in my mind how fortunate we all are. I appreciate working for a corporation that allows us to help others in times of need. Maria Cherichella, director, compensation and benefits, PPL Corporation

I love the fact that PPL promotes involvement and participates in many community volunteer opportunities. Over the years with PPL, I have helped out at food banks, worked with the homeless, volunteered at Musikfest, even planted flowers with the kids at the Casa Guadalupe Center. I specifically appreciate PPL’s involvement in the United Way Day of Caring and make every effort to participate in this event each year. I end up leaving the day exhausted and full of paint or dirt or dust, but feeling extremely grateful that I can contribute to my community and very happy to help improve the lives of others. Tammy Kirschman, business accounts specialist, PPL Electric Utilities

By regularly attending the company’s annual health fairs, I was able to compare my wellness metrics year over year, specifically my weight, and I saw things trending in an unfavorable direction. The educational materials the company provided had me well-equipped to change my eating and exercise habits once I made a personal commitment to change. As a result, I’ve lost over 20 pounds since the beginning of June, and I feel great. I’m looking forward to seeing how my other metrics change when I visit next year’s fair. Paul W. Stratman, manager, Gas Operations, Louisville Gas and Electric

Big data and data science are trans-forming the way PPL Electric Utilities does business. From operations, maintenance and customer interactions, to smart delivery and forecasting, data is being used across the business to cut costs and improve performance.

What is now called the “Data Center of Excellence,” all started in 2015 with the maintenance engineering team and an issue with poor performing circuit breakers.

Traditionally, the oldest circuit breakers received the most maintenance. But, this approach seemed to only make performance worse. So, a data scientist joined the team and partnered with the engineers to develop a data-driven maintenance plan. Instead of fixing circuit breakers based on age, they used data to predict how the circuit breakers would perform.

The end result? A 35% reduction in maintenance costs, 50% fewer circuit breaker malfunctions and top decile environmental sustainability

performance because of reductions in gas leaks.

Seeing the immediate benefits, PPL Electric Utilities expanded its number of analysts and formalized the team, which now includes seven members. The pipeline of projects remains full and continues to grow in scope. In the second quarter of 2019 alone, this group reduced expenditures and saved an estimated $850,000 annually, all while improving performance.

“It’s rewarding to partner with so many different employees and a wide variety of departments. There are no silos in analytics,” said Max Wick, business operations analyst.

The team, still relatively new, has just started to scratch the surface of big data opportunities, like using behavioral analytics to improve customer communications and incorporating artificial intelligence into planning. They are also finding ways to get richer data, like adding image

Big data used in a big wayCross-functional team using data to drive business performance

I love being part of a group that is constantly looking to leverage new technologies in creative ways. Raveena Samtani, Engineer

Inno

vatio

n Improved performance, reduced costs

Transmission Line Computer Vision

Uses image detection machine learning to collect real-time information on transmission

lines as accurately as a human

Avian Prevention

Predicts where birds are likely to nest with 94% accuracy to develop targeted prevention

plans, reducing cost by 75%

Transmission Danger

Tree Targeting Predicts the 1.1% of trees

that will cause outages from 450,000 possible trees

Substation Cable

Failure Prevention Uses historical data to

predict and catch five times more failures than before and reduce number of equipment

replacements by 50%

Custom Customer Communications Predicts customer

behavior and needs during construction projects to

reduce complaints

PPL Electric Utilities is using big data to improve operations. From left to right: Juan Vazquez, Joel Eline, Raveena Samtani, Max Wick and Mariam Aisset. Not pictured: Ben Spanswick and Neveen Ormran.

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Alexis, one of Monica Moman-Saunders’ mentees, didn’t just graduate high school this past year. She published a book and received a full college scholarship.

Fernanda, another of Moman-Saunders’ mentees, has her heart set on being an entrepreneur. After Fernanda met Moman-Saunders at a national conference for engineering students, she reached out to her for guidance during the interview process for the perfect opportunity to get started. Fernanda landed the job.

These young women, and countless others, are the reason Moman-Saunders stays so busy since she retired from Louisville Gas and Electric and Kentucky Utilities as manager of Contract Services in January 2019.

As one of the first and only African American females on the Old Guard committee of the American Society

of Mechanical Engineers (ASME) International, Moman-Saunders is passionate about diversifying the field she loves.

Unlike many of the students she mentors, Moman-Saunders comes from a family of technical people. Her dad and uncle were engineers. Her grandma taught math and science and her aunt taught science.

“I was fortunate I had that in my family,” Moman-Saunders said. “So many people don’t.”

As a young teen, Moman-Saunders wanted to become a doctor. When she told her pediatrician, he advised her to get her undergraduate degree in engineering as a precursor to medical school. More engineering students were accepted into medical school than pre-med students at that time. It was during those first four years of college that Moman-Saunders found her calling.

“I wanted to help people and found I could do that with engineering. That’s why I’m an engineer,” she said.

Moman-Saunders’ passion for engineering translates to action. This retiree has goals. She wants to become president of ASME in the next 10 years.

Moman-Saunders feels her experience at LG&E and KU gave her the knowledge she needs to serve at any level in any association.

Moman-Saunders’ ultimate goal is to make a difference — even if she makes that difference in just one person. She’s already met that mission.

KERI FOY

Retiree finds fulfillment in mentoring studentsMonica Moman-Saunders also stays active with industry association

LG&E and KU retirees are in a special class. Their dedicated service is woven into the fabric of the company’s history, and their contributions have been integral to the organization’s success. Away from the grind of their former work lives, they relish a much-deserved new chapter — relaxing, traveling, pursuing new careers, volunteering, and spending time with loved ones. But they also possess a deep sense of company pride and maintain lasting friendships with their former co-workers.

Simply put, retirees are members of the LG&E and KU “family.” And over the past 18 months, the company has actively grown its retiree outreach and engage-ment to strengthen ties to this impor-tant group.

Retirees have long been kept up to date on the latest company news and information in a weekly newsletter — News Transmission — mailed to their homes. But in the summer of 2018, the company’s Communications and

Human Resources teams launched two new online offerings to retirees:

• Retiree website: A sub-section of the corporate website, the LG&E and KU retiree site (lge-ku.com/retirees) is a one-way channel that serves as a handy online resource for retiree benefits information, wellness offerings, company news/publica-tions, an events calendar, and a link to Customer Experience talking points on important company issues.

• Facebook group: A private Facebook group — “Your LG&E and KU Family Connection” — offers a social media channel exclusively for retirees, employees and their spouses. It’s the first such channel to reach all three audiences simultaneously in real time. The site’s content includes company postings about wellness and benefits information, talking points, volunteer opportunities, company-sponsored events, dis-counts and retirement parties. Retiree

postings vary widely, from sharing historic company photos and planning a cruise to asking benefits questions. The response has been extremely positive. The site has grown to nearly 1,200 members, and their engagement includes more than 400 posts, 2,300 comments and 8,300 reactions.

Retiree apparel Retiree comments in the Facebook group recently prompted another new offering: logo wear for retirees. In August, LG&E and KU launched a retiree apparel catalog and website (lgekuRetir-eeApparel.com) with company-branded hats, T-shirts, windbreakers, vests and jackets, all of which feature “RETIREE” imprinted or embroidered on the item. The apparel was carefully selected and designed for retirees to wear in appro-priate settings to represent the com-pany — another way to show their pride as members of the LG&E and KU family.

CINDY STAIRS

Keeping retirees ‘in the family’LG&E and KU expand efforts to reach and engage with retirees

LG&E and KU’s retiree website is a handy online resource for retiree benefits information, wellness offerings, company news/publications and more.

PPL Retiree Club ContactsLE-GEN: Jim Carr, president, 484-375-5121, jhcarr@ptd.net

Lancaster: Merle Farmer, president, 717-786-0125, mfarmer13@comcast.net

Harrisburg: Corrin Aughenbaugh, president, 717-697-3146; contact Connie Etzweiler, cele3155@comcast.net

Montoursville/Susquehanna: Richard DiGiacomo,

570-275-3831, rdigi@ptd.net

Scranton/Northeast: Anthony DePaola, president,

570-347-6324, tonypsu@comcast.net

Lexington: Kim Gentry, 859-367-1362, Kim.Gentry@lge-ku.com

Louisville: Charlotte Self, 502-627-4790, charlotte.self@lge-ku.com

Monica Moman-Saunders mentors students in Louisville and around the world. Above left, Monica with Alexis, a high school student, who received a full scholarship and published a book. Above, she actively participates in ASME conferences — helping to guide engineers of the future.

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EMPLOYEES

Nicholas Finkle of Bedford, Ky., died Aug. 22, 2019. He was a unit operator at KU’s Ghent Station.

Jason Hatler of Louisville, Ky., died Nov. 3, 2019. He was a senior support analyst at LG&E and KU.

Lisa Kshatri of Allentown, Pa., died Aug.18, 2019. Kshatri was a lead technology translator for PPL Electric Utilities.

Angela Winstead of Magnolia, Ky., died Aug. 7, 2019. She was a compliance and maintenance mechanic at LG&E and KU.

RETIREES

Hazel Arcuri of Winston Salem, N.C., died June 12, 2019. Arcuri was a senior technical clerk for the former PP&L.

William Bennett of Louisville, Ky., died Aug. 17, 2019. He retired in 2001 from LG&E as a plant operator.

W. D. Biesecker Jr. of Madison Township, Pa., died June 28, 2019. Biesecker was a troubleman-Mobile Work Force for PPL Electric Utilities.

John Brenner of Mount Wolf, Pa., died July 26, 2019. Brenner was a journey-man electric-MWF-General Support-Electical for the former PP&L.

Stephen Brozana of Montrose, Pa., died Sept. 20, 2019. Brozana was a troubleman-FS for PPL Electric Utilities.

Prenith Burton of Glasgow, Ky., died Aug. 29, 2019. Burton retired in 1991 from LG&E.

Floyd Carter Jr. of Lexington, Ky., died Aug. 2, 2019. He retired in 2001 from KU as a service technician A.

David Crowl of Placida, Fla., died July 16, 2019. Crowl was a foreman- Mechanical Repairs for the former PP&L.

Charles Duncan of Columbia, Pa., died July 1, 2019. Duncan was a lineman leader-FS for PPL Electric Utilities.

Richard Farmer of Mount Joy, Pa., died June 16, 2019. Farmer was a senior groundman for the former PP&L.

James Farnschlader of Allentown, Pa., died July 17, 2019. Farnschlader was a senior application programmer for the former PP&L.

Betty Finn of Allentown, Pa., died Sept. 3, 2019. Finn was a customer representative for the former PP&L.

David Fisher of Bethlehem, Pa., died Aug. 13, 2019. Fisher was a senior project engineer-Power Plant Engineering for the former PP&L.

Joseph French of Louisville, Ky., died July 17, 2019. He retired from LG&E in 1989.

Helen Gicking of Allentown, Pa., died June 10, 2019. Gicking was an integrated resource planner for PPL Electric Utilities.

John Goben of Louisville, Ky., died Aug. 17, 2019. He retired from LG&E in 1988.

Harden Green of Harrodsburg, Ky., died July 20, 2019. Green retired in 2012 from KU as a maintenance technician A.

Karen Heitsenrether of Montoursville, Pa., died July 2, 2019. Heitsenrether was a steno/clerk general for PPL Electric Utilities.

Ralph Hepler of Louisville, Ky., died Aug. 4, 2019. He retired in 1998 from LG&E.

Ballard Ingram of Crestwood, Ky., died July 17, 2019. He retired from LG&E in 1989.

James Jackson of Harrodsburg, Ky., died July 5, 2019. He retired in 2018 from KU’s E.W. Brown Station.

Wayne Jenkins of Madison, Ind., died July 19, 2019. He retired from KU in 2002 as a unit operator.

Joseph Kintz of Alden, Mich., died Aug. 30, 2019. Kintz was a stock clerk-Materials Management for the former PP&L.

Charles Kolb of Louisville, Ky., died July 31, 2019. He retired from LG&E in 1994 as a substation operations supervisor.

Joseph Kostic of Hazle Township, Pa., died Sept. 16, 2019. Kostic was a lineman leader for the former PP&L.

The PPL family has sadly said goodbye to some of our colleagues. We pay tribute to them here.

Eileen Kreps of Ocala, Fla., died June 14, 2019. Kreps was a customer representative B for PPL Electric Utilities.

Albert Lagerman of Trevorton, Pa., died Aug. 3, 2019. Lagerman was a journeyman mechanic-MWF-General Support-Mechanical for PPL Electric Utilities.

Richard Lauderbaugh of Madison, Ind., died Aug. 12, 2019. He retired in 2013 from KU.

Hubert Layton of Milton, Ky., died Sept. 10, 2019. He retired from KU in 2001 as a maintenance technician A.

Lee Lefever of Lancaster, Pa., died Aug. 18, 2019. Lefever was a distribution administrative manager-Lancaster for the former PP&L

Stanley Lefever of Mountville, Pa., died Aug. 12, 2019. Lefever was a journeyman electric-MWF-General Support-Electical for the former PP&L.

Albert Malinowski of Shenandoah, Pa., died Aug. 13, 2019. Malinowski was a transportation journeyman mechanic-Mobile Work Force for the former PP&L.

Joann McGaha of Brooks, Ky., died Sept. 15, 2019. She retired in 2017 from LG&E.

Donald Miller of Allentown, Pa., died June 24, 2019. Miller was a foreman electrical for PPL Electric Utilities.

William Mioff of Harrisburg, Pa., died July 15, 2019. Mioff was an electrician leader-FS-Regional for PPL Electric Utilities.

Charles Nance of Louisville, Ky., died Aug. 12, 2019. He retired in 1994 from LG&E.

Bruce Pearson of Marengo, Ind., died July 28, 2019. He retired from LG&E in 1999.

Lynn Phelps of Louisville, Ky., died July 28, 2019. She retired from LG&E in 1998.

Charles Randall of Madison, Ind., died Aug. 17, 2019. He retired in 1992 from LG&E.

Chas Rowlands of Northampton, Pa., died July 19, 2019. Rowlands was a drafting squad supervisor for the former PP&L.

Antoinette “Toni” Siessmayer of Slatington, Pa., died May 23, 2019. Siessmayer was a payroll clerk-leader for the former PP&L.

Frances Skimehorn of Central City, Ky., died July 9, 2019. She retired in 1991 from KU.

Jesse Sparrow of Louisville, Ky., died Sept. 10, 2019. He retired in 1992 from LG&E.

Harold Stockton of Lawrenceburg, Ky., died Sept. 28, 2019. He retired in 2001 from KU as a lead mechanic.

William Taylor of Williamsport, Pa., died May 2, 2019. Taylor was an energy management engineer for the former PP&L.

Harlan Tomes of Mt. Washington, Ky., died Sept. 5, 2019. He retired in 2000 from LG&E.

Lynn Troutman of Elizabethville, Pa., died July 16, 2019. Troutman was a regional metering operator for PPL Electric Utilities.

Anthony Valeant of Hazle Township, Pa., died Aug. 24, 2019. Valeant was an electric equipment repairman leader for PPL Electric Utilities.

William Vititoe of Louisville, Ky., died July 12, 2019. He retired in 2003 from LG&E as a distribution crew leader.

Andrew Vorozilchak of Dunmore, Pa., died March 11, 2019. Vorozilchak was a meter installer 1/C for PPL Electric Utilities.

John Vrabel of Whitehall, Pa., died June 10, 2019. Vrabel was a senior project engineer-Distribution Staff for the former PP&L.

Isaac Weaver of Columbia, Pa., died Aug. 2, 2019. Weaver was a lineman leader-FS for PPL Electric Utilities.

Clement Zekoski of Wyoming, Pa., died June 11, 2019. Zekoski was a lineman leader for the former PP&L.

Presorted StandardU.S. Postage

PAIDLehigh Valley, PAPermit No. 104

Statements contained in this issue of Dimensions are “forward-looking statements” within the meaning of the federal securities laws. Although PPL Corporation believes that the expectations and assumptions reflected in these forward-looking statements are reasonable, these statements involve a number of risks and uncertainties, and actual results may differ materially from the results discussed in the statements.

Any such forward-looking statements should be considered in light of such important factors and in conjunction with PPL Corporation’s Form 10-K and other reports on file with the Securities and Exchange Commission.

Congratulations to Tangila Jefferson, a senior administrative assistant for Louisville Gas and Electric and Kentucky Utilities’ Energy Planning and Analysis and Forecast Group, for winning Dimension magazine’s photo contest.

We asked for photos showing how the reliable energy our companies provide powers your lives and communities. Jefferson snapped a photo of colorful fireworks that decorated a dark summer sky after a Louisville Bats baseball game. The fireworks were sponsored by LG&E, and the company’s logo appeared on the scoreboard.

“I felt such pride in my company as the children and adults alike enjoyed the show,” Jefferson said.

Your next photo mission

PPL is celebrating its 100th anniversary in 2020. We’re seeking your best company throwback photos. Send your favorite company photo from the past to: dimensions@pplweb.com.

Photos will be accepted until Feb. 21, 2020. Employees and retirees in the United States may submit one photo each.

Please review the official contest rules at www.pplweb.com/Photocontest before submitting a photo.

KEVIN AMERMAN

And the winner is…