UNIQUE SOLUTIONS. JUST FOR YOU.

I N T E L L I G E N C E I T T E L E C O M

D Í G I T R O T E C H N O LO G Y I N T E L L I G E N C E I T T E L E CO M

MORE THAN A SOLUTION. A SUCCESSFUL PARTNERSHIP.

“Dígitro develops solutions and services to attend to the needs of the competitive corporate world. All economic sectors can

benefit from Dígitro’s intelligent technology, because it adds cost reduction and control to

agile communications. No matter if it is an efficient call center, a functional and friendly PABX, or a decision-making process that requires integrated data collection. For customer retention, or to track IT and Telecom systems, Dígitro performs differentiated solutions for each corporate need”.Anilton Valverde Domingos Jr., Director of Corporate Business

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UNIqUE SOLUTIONS. TO US, THIS MEANS UNDERSTANDING YOUR NEEDS.Dígitro has been in the technology sector for more than 30 years, delivering innovative solutions and services, which combine Intelligence, IT and Telecommunications. Present throughout Brazil, Dígitro also operates in Latin America and Africa, offering each client customized solutions and complete technical support, both local and remote.

Dígitro invests permanently in top quality development, therefore receiving, in 1996, the ISO 9001 certification. But it went even further: in 2006, Dígitro was the first Brazilian company certified by TL 9000 – international norm for the telecom sector.

For each challenge, Dígitro presents the best answer.

Because it is innovative. Because it is efficient. Because it combines technology and intelligence.

“The public sector needs transparency, security, top quality and focus on citizenship. Dígitro develops systems which are used by Public

Safety Agencies, the Judicial Power as well as Defense and Intelligence Institutions, gathering

consistent information and tracking essential data for decision-making. Dígitro’s solutions also improve services and actions in Transportation, Education and Healthcare, among others. Once the population’s demands grow, cutting-edge technology is needed in order to best attend to their needs”.Roberto Pedro Prudêncio Filho, Director of Public Safety Business

“Every company, in order to have sustainable success, needs a commitment within its mission and values. Dígitro invests in

human potential. It invests in Research and Development. It invests in respecting the

environment and humanity. Dígitro’s headquarters is a green and responsible building, Dígitro’s employees count on company support to improve themselves, and partnerships with universities and research centers are constant. This is the way Dígitro conquered its leadership position in Brazil and is expanding its presence abroad”.Edmundo Fortkamp, Director of Business with Telephony Networks

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DÍGITRO’S DNADígitro solutions integrate Intelligence, IT and Telecom with efficiency. To us, each need requires a customized solution, integrating communication and intelligence management. Solutions are developed with hybrid and creative alternatives, which support strategic decision-making and enhance the competitiveness of companies, government agencies and institutions.

Those who decide, whether in companies, institutions or government agencies, need reliable strategic information with the required speed to forecast scenarios. That is what Intelligence is, and to support this demand Dígitro created IntelleTotum. Intelletotum is the conceptual framework for Intelligence over which Dígitro’s solutions are built. Through this structure, it is possible to produce knowledge and to guide strategic, tactical and operational actions with efficiency.

The tools and resources that IntelleTotum makes available allow for information gathering, matching and analyzing data from different sources, either on the macro or in the micro environment. IntelleTotum uses filters to gather information according to each need and applies different tools to extract knowledge.

The results are presented in Intelligence Reports. Informational connections architected by Dígitro ease the search for knowledge and allow for decision-making based on consistent data.

INTELLIGENCE CONSISTENT DECISIONS

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Information Technology is the base of corporate competitiveness and, therefore, it cannot fail. With Dígitro, the company or institution can dedicate itself to its core business, counting on a highly specialized team in order to execute its IT management.

For network planning and implantation, use Dígitro’s Network Outsourcing, to ensure an end-to-end operation with reduction of operational risks. Through the Network Operation Center (NOC), Dígitro eases the management of its IT clients, because it adopts the Single Point of Contact (SPOC) approach, aggregating all information about systems and networks in a single provider, tracking and forwarding actions 24 hours a day, 7 days a week.

The Telecom sector faces a series of challenges created by new technologies. In order to transform these challenges into opportunities one needs to be ready for the constant technological changes and the needs of the clients, as well as acting creatively, because the Telecom sector is dynamic and requires agile answers.

Dígitro develops intelligent solutions for PABX, Converging Networks, Call Center, IVR, Recording and other needs in Telecom, always customized according to the needs of the client – On Demand services included.

Each solution architecture is designed to attend to companies and institutions of different sizes, and the modular system can be expanded to follow their demand. Facilities made available quicken internal and external communication, whether it is on mobile, fixed or IP telephony.

IT AGILITY AND FLEXIBILITY

TELECOM OPTIMIZED USE OF TIME AND RESOURCES

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FOCUS ON THE FUTUREBesides developing its solutions and services and attending to the needs of several markets and clients, Dígitro respects nature, exercises social commitment, and contributes to develop human potential.

Integrated and complete quality, all around.

SOCIAL COMMITMENT Dígitro’s social commitment goes beyond generating job opportunities. The company supports projects that promote social inclusion, culture, and a better quality of life.

To us, music is a differentiated way of social inclusion, which disciplines, generates knowledge, moves people, and promotes human development. Since 2005, the company contributes to a project that grants access to classical music for children and youth from Santa Filomena community, located in São Pedro de Alcântara, a small town in the state of Santa Catarina. The students receive classes of several musical instruments as well as theory and music history. The results begin to show: after the project, in 2009, students have formed the city orchestra.

Dígitro also encourages the democratization of technological knowledge by offering free training courses through the Internet. It developed the online environment Ensinare, which provides

interactive courses, accessible from any place at any time. The ideal tool to learn about Dígitro’s new technologies

and solutions. The student also receives his/her certificate as soon as the course is completed.

More information about Dígitro’s sustainable headquarters on the website: www.digitro.com/sustentabilidade

D Í G I T R O . U N I Q U E S O L U T I O N S .

HUMAN POTENTIALDígitro holds an efficient Internship Program for high school and university students, with real commitment to the students. Activities are accompanied by Dígitro and the Institution, in order to guarantee a continuous and efficient learning process. In 2007 and

2008, Dígitro was among the winners of the Local and National Awards for Best Practices of Internships.

In addition, the company collaborates, through partnerships, with research institutes and Brazilian universitiy labs, which stimulates research and brings innovative ideas to society. Constant investments in Research and Development reflect on the high

quality levels of Dígitro solutions. The majority of its employees hold university and graduate degrees, and

the company stimulates education by offering financial support for internal and external training.

Know more about Dígitro and its successful cases. Visit: www.digitro.com

SUSTAINABILITYDígitro not only thinks about the environment – it acts. The company’s headquarters, located in Florianópolis, in the state of Santa Catarina, incorporates the most advanced sustainability concepts. Built following strict Green Building concepts, it is an example of maximum energy efficiency, with good use of solar power and rain water. Wastewater treatment, thermal comfort, accessibility, recycling – all planned to follow the growth of the company, with respect towards the human being and the environment.

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SUPPORT AND SERVICES

Reliable technical support, always online

Dígitro’s technical support can be accessed remotely and locally, it is

also proactive, online 24 hours a day, 7 days a week. Problems are detected

and solved before affecting your systems’ operations

Remote and local technical assistance

All around, Dígitro counts on capable professionals to service

your system

360º High quality courses with result assessement. Professionals are qualified in order to obtain the very best from their solutions

TECHNOLOGY AND RESULTS

Your operation can’t stop Dígitro’s systems are intelligent

and ensure the continuity of your mission. If one machine stops, another one takes over immediately – and you do not

need to shut the system down for maintenance

High capacity Dígitro’s Database is robust

and supports a large number of simultaneous operations

Total mobility Many of Dígitro’s solutions are

accessible anywhere: all you need is Internet access. The systems

are 100% WEB and secure

TAILOR-MADE

Solutions adjusted to fit your needs

Add solutions according to your demands

Technological pioneering Dígitro is always presenting technological innovations,

as a result of growing investments in research

and development. Solutions that are efficient answers to

market needs

I N T E L L I G E N C E I T T E L E C O M

EFICIENCY AND qUALITY. ADVANTAGES OF HAVING DÍGITRODígitro solutions are compatible to the many needs of the most diverse markets.