Digital Workplace Evolution IT

Status: 05 Mai 2019

Infiana Germany GmbH & Co. KG: Alexander Voggenauer | Bechtle-Comsoft GmbH: Stefan Neumann

02/05/19

+ An Introduction to Infiana

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The Infiana GroupFacts and Figures

EUR 200MNet Sales 2017

ca. 850People Employed

2Manufacturing Units

40+Countries Served

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Our ProductsA specialized portfolio focusing on complex technology solutions.

Health CarePressure

Sensitive

Markets

Building &

Construction

Composites

UNCOATED

Protection Film

Barrier Film

etc.

COATED

Release Liner

Process Liner

UNCOATED

Carrier

Protection Film

etc.

UNCOATED

SWF Printed

Tampon Wrapper

COATED

Paper Replacement

COATED

Release Liner

UNCOATED

Interleaf Film

Special

Applications

Personal

Care

UNCOATED

Carrier

Surface Film

etc.

COATED

Release Liner

Process Liner

COATED

SSWF

UNCOATED

Barrier Film

Specialized Film

TARGET

INDUSTRIES

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The Infiana GroupCollaborate + Innovate

THE COLLABORATE + INNOVATE MODEL

Understand our customers’ technical and commercial needs

Focus our experience, expertise, and resources

into finding solutions

Build lasting relationships through tailored products

Collaborate + Innovate is built around your needs.

It is a process that focuses on achieving competitive

advantage through differentiation.

Peter K. Wahsner CEO, Infiana Group

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+ Digital Strategy

02/05/19

Fast Follower Strategy for Commodity Services

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Stagnating performance due

to our lack of willingness to

change

Exponential change of

digital technologies

Potential, if we fulfill

customer demands

with technological

standards

Adaptation of

technologies by

customers

Degree of

Change

Time

• The digital and physical world are

merging more and more quickly.

• It is important for us to keep the

customer speed of change in focus, to be

proactively aware of technological

standards and to use the advantages of

digitization.

• It is not necessary for us to be "first

mover" in this fast-paced world ...

… it is important to be “fast follower" ...

… by permanently quick adoption of

established standards, to get competitive

advantages!

• We do not have to create individual

services ourselves, but we should use

established (cloud-) services at an early

stage.

Need for change!If we don't adopt technological change, we will fail!

IT also supports business growth and customer experience

Supporting Corporate Strategy„optimized IT line up“

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Data & Analytics

Innovation

Efficiency

Growth

Technology

IT significantly supports business success

Script of TransformationShort and medium term view

Global Multi-Service-Management Robust, sustainable and secure services

Analysis of data at the customer interface Data at the core of the business model

Innovation scout for digital and IT trendsProfiteer of the innovative strength of established IT

experts

Decoupling old and new technologies Portfolio reduction and favor SaaS cloud services

Digitization of existing processes Ideal, transparent and automated processes

What needs to happen today ... What will happen tomorrow?

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Initial1 Year

Transition +2 Years

Digital

Business+2 Years

Minimum Risk

➔ Breakdowns very unlikely

Moderate Risk

➔ Breakdowns rather unlikely

Increased Risk

➔ Breakdowns probably

High Risk

➔ Breakdowns quiet likely

Continuously improve Risks and benefits, Basis Digital Workplace

Transformation ProcessIT Services

BIG BANG!

Infiana

Digital

Workplace

operational failures

(System crash,

hackers, viruses, etc.)

risks concerning

GDPR and GDPdU

licensing complexity

high dependence on

the know-how of

individual employees

providing efficient

services

allow data-based

decisions

integrate customers in

value chain

automated processes

globally networked

services

smart data

decisions made on

basis of IoT and AI

missing skills in

relevant areas

operating risks in

network management

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Strategy: Cloud First

Modern ITTarget Architecture 2023

CRM ERP PLM

HR

Maintenance

IT-Security

RnD

Global

Service

Local

Service

Azure / M 365 (Mail, File, Collaboration, other Services like VM)

OnPrem - DataCenterNetwork & Clients (Desktop, Mobile)

Cloud

Service

Azure AD (Identity Management)

…

Azure IoT & Data Services (Data Lake, Smart Data, BI, …)

Sales Operations

Production Planning

MES

Warehouse

PDA

MES

Warehouse

PDA

Production Support

Technology

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Initial

2019

Transition

2021

Digital

Business

2023

Automation of planning, production, logistics and support target

processes

Increase production efficiency through automated data collection,

analysis and feedback

Centralization of all sales and customer service processes,

transparency to sales success

Support of data-driven decisions

Design of a comprehensive automated Value Chain

Robust, scalable and secure service delivery, improving

information flow

Ensuring the effective use of IT funds in the company through

continuous improvement process

Added Values:• Minimization of risks

• Creation of foundations

• Efficient services

• Customer (digital) Integration

• Increasing the multiple

• Smart, data-based processes

• Networked decisions

• Increasing the multiple

Minimize risks, create added values!

Strategic RoadmapTransformation IT Services

PLM

ERP Retrofit

Digital Workplace

BI Retrofit

BDE Retrofit

IoT & Data Services

CRM & Superhub Retrofit

IS-Processes Target-Processes

Governance, Organization, Multi-Project, Purchasing, Controlling, Cloud- & Vendor Mgt., Portfolio,

Service Desk, Information Security Management (ISM), Identity Management (IDM)

Donein progress

in preparation

Roadmap

Enabler

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Modern Deployment in one step

Modern Device Management ChoicesInfiana Approach

Azure Active Directory

Intune (MDM)

Active Directory + Azure Active Directory

Configuration Manager + Intune (MDM)

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+ Digital Workplace with M365

02/05/19

anchor digital platform for further usage

Infiana Digital WorkplaceUpcoming IT Platform

'18 '19 '20 '21 '22

23%

Efficiency

Risk minimizing

Outsourcing

Enabler

Basis Digital Services

Providing robust services, worldwide for

all company devices with modern cloud

platform

Reduce Information Overload and system

breaks with homogeny, cross-linked

services

Enable seamless, real-time collaboration for teams, customers and 3rd Party in secure data rooms

Participate in technological improvement

Improving security and GDPR compliance

thru consistent security concept with

integrated administration services and

evergreen software services

break down information silos

enable automated processes

# Tasks 01.19 02.19 03.19 04.19 05.19 06.19 07.19 08.19 09.19 10.19 11.19 12.19

1 Wave 1: Preparation & Pilots

2 Wave 1: Rollout & Trainings

3 Wave 1: Hypercare Rollout

4 Wave II

5 Wave III (2020)

Next Steps

Project Budget

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Reduce Complexity

Cloud first

Outsourcing Services

Tomorrow: slim, integrated,

managed cloud services

Today: heterogeneous, complex

IT-Landscape, many system breaks

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Integrated Digital Workplace, One Platform, Future Options

Approach M365

Outsourcing Services

Digital Workplace - M365+Office +IDM +Security +Compliance +Licensing

+ IoT Analysis + Azure Services + Power BI

Mainline

Options

+ Project / Visio /…. + Dynamics CRM

Reduce Legacy Tools: Lotus Notes, ivanti DSM,

G-DATA, Dropbox, Hidrive, Local Fileservices,…

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Overview Microsoft M365 LicencesLicence strategy Infiana

Power BI

Enterprise Voice

Enterprise Security

Features

Client Endpoint

Security

Office OnlineBasis Features für

Blue Man

O365 ProPlus

Basis Security

Features

Windows

Enterprise

M365 F1

M365 E3

M365 E5

M365 E5 => Cloud Security, onprem

Security, automatisation, Voice

(Power User)

Power User

Office User

M365 E3 => hybrid User

(Office User)

Incl. Additional Products

(Visio, Project, Audio Conf)

M365 F1 => Cloud-only User

(Application + Security) (Blue

Man)

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26

Windows 10, Office 365, Notesmigration and (new) Smartphone!

Schema Clients - Wave I

Enrollment-Model

Mo Di Mi Do

Prepare I. Migrate I. Hypercare I.

Prepare II.

Migrate II. Hypercare II.

Fr

Group I. (~30 Clients)

Group II. (~30 Clients)

Backup

Reset Win 10 + Intune

Notes Migration

Hypercare

Special Apps

UserITPlanning

Training

Backup

Reset Win 10 + Intune

Notes Migration

Hypercare

Special Apps

Training

Phone

Phone

Client will not be usable, from about 5pm the day before until about 1pm the following

day. Participants of the first training will receive computers earlier.

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Wave 1Infiana Desktop

Wave 2Enterprise Desktop

Wave 3 Additional functionalities

Infrastructure Readiness (Access, Rightsmanagment)

Communication (Groupware)

Collaboration (Connect & Social)

Advanced Security (Anti Ransome)

Analytics (IoT, BI Basis)

Mobility (GDPR, Mobile Security)

Desktop (Standardized Platform)

Added Values:

• Modern Desktop, with evergreen Office

• Personal Storage and team collaboration

• (Web-) Meetings and chats

• Mobile Device Management

• Inter- & Intracollaboration for teams

• Higher security, better GDPR Compliance

• Everywhere and always (mobility first)

• Better Transparency over relevant

Information

• Extend Usage Social Collaboration group

wide

• Involvement of bluemen

• Bring-your-own-Device

• Improve Security

• Self BI for user and teams

• Telephony everywhere

• Document security

Minimize risks, create added values!

Workplace RoadmapTransformation IT Services

AD, AAD

Skype Tech (Web, Present, PSTN)

DonePreperationPlanning

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Outlook, Exo

Pilot Enterprise Voice

Teams, OneDrive SharePoint+

Delve + myAnalytics

Power BI

MFA+, EMS (ATP+)

Intune (Policies)

blue men

Bitlocker, RMS, AIP

Windows 10, Defender, GPO

Office 365 Pro Plus (without Access)

ByoD

MFA (Admin)

Power BI

Enterprise Voice CoEx

+ Sucess Factors

02/05/19

Mindset and Skillset must be created.

Changing Culture

Implementing Digital Workplace

SkillsetMindset

Understanding

Change is permanent

Willingness

Changing ways of working

Curiosity

Getting involved in new things

Activate Change Leader

Digital champions wear new methods

And ways of working in the organization

Training/training materials

Employees ability to use

Promote new technologies.

New skills and role changes

Digital champions wear new methods

And ways of working in the organization

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Projects and Use Cases

Use Cases helps adopting benefits

Lighthouse

Engineering / Maintenance

• Mid/late May, technology moves all data from fileserver into teams. For

this purpose, the current folders are spotted, sorted and then

transferred manually in two teams.

• As a department that travels a lot, it is currently not possible to access

Documents on the go. For this reason, the aim is to transfer the files to

Sharepoint / Teams as quickly as possible.

• Test using Surface-Go for Maintenance proposes

Management Operation Team

• Workshop in May to define, how we work digital together in future with

new platform

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No private data is allowed in the Infiana Cloud.

Use of (other) Cloud systems only after explicit approval by IT.

Governanceprivate vs. business use

„infiana onsite“

Secure Connection

Road Warrior

External Participant

Secure Access

after explicit release

Microsoft Azure

Office 365

Company X

Other Clouds

business use only

Business use only - private use just

to an appropriate extent.

Detail Rules need to be worked out.

office.infiana.com

„infina cloud“

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Belive nothing you read and nothing that worked yesterday.

Technical3 Relevant Factors

Test Test Test

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Thank You!

Q&ADeep Dives:

https://www.linkedin.com/in/stefan-neumann-5776b4149/

https://www.linkedin.com/in/av4net/

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