digital transformation & the four forces of cloud native...devops microservices confluence of...

Digital Transformation & The Four Forces ofCloud NativeLuke Mahon – Global Portfolio Marketing Director @Tech_Gent

Internal Use - Confidential

No industry is immune to disruption

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“Since 2000 52% of the Fortune 500 have either gone bankrupt, been acquired or ceased to exist.” “As the world increasingly becomes software-driven, competitors will emerge from adjacent industries rather than just the ‘home’ industry of the incumbent.” Source: When Digital Disruption Strikes: How can incumbents respond? https://www.capgemini-consulting.com/resource-file-access/resource/pdf/digital_disruption_1.pdf Auto industry: New York Times article 2/8/17 – Title: “German automakers step up to silicon valley challenge” - Subtitle: “BMW, Daimler and Volkswagen are striving with increasing urgency to ride the digital wave sweeping the industry, before it rolls over them.” •The worlds largest taxi company owns 0 vehicles - Uber •The worlds most valuable retail company has zero inventory – Alibaba.com •The world’s most popular media company creates zero content – facebook •The worlds largest accommodation provider owns zero real estate – Airbnb For more background also see “The economic essentials of digital disruption”, By Angus Dawson, Martin Hirt, and Jay Scanlan, March 2016 McKinsey Quarterly

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Have no idea what their industry will look like in 3 years

48%

Have experienced significant disruption

53%

See digital business initiatives as critical to success

92%

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When you couple that information with the recently poll of 4000 executives to see where they stand, you see that: -48% of have no idea of what thier industries will look like in three years. -More than half the people asked say they’ve already seen significant disruption in their industries. -Almost everybody says that they consider digital ways of doing business are critical to their success. So the answer is simple: they all need to transform. But sometimes simple can be hard, especially when we have no idea what industries will look like.

4Internal Use - Confidential

Next 15 yearsBusiness-centric

Cloud-native apps

Systems of engagement and insight

Streams of data and analytics

Internet of Everything

Last 15 yearsIT-centric

Traditional applications

Systems of record

Transactional data and reporting

Internet

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Now as we move to this world of digital transformation things are going to be very different. If you take a look back at the last 15 years, technology was really the realm of IT, very much focused on systems of record (e.g. financial systems, core business systems, etc.) and traditional applications, really focused on storing and reporting transactional data. The next 15 years are going to be dramatically different. Technology is going to be inherent in every part of the business. We will move beyond systems of record to systems of engagement and systems of insight. Businesses are going to engage with customers through innovative, new applications on mobile devices. The applications are going to be built for the cloud. We are going to see greater analysis of the streams of data these applications generate. And we’re not just going to connect phones, and PCs, and tablets to the Internet, we’re going to connect everything.


Trillions spent on traditional IT

TIME2000 2030

IT IN

VEST

MEN

TS $

2015: $2.7 Trillion

Traditionalapplications

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So IT is going to be very different, but let’s take a look at the spend because it will dictate how quickly people can move. If you look at spend today, there’s about $2.7 Trillion being spent on traditional infrastructure and applications for enterprise IT. Yet, these traditional applications are not going away any time soon Source for $2.7 Trillion in enterprise IT spend (not including end-user devices and services, telecom, or hybrid cloud): EMC, calculated by analyzing market data in a combination of publicly available analyst reports, June 2016. � �


Focus on optimizing traditional applications

TIME2000 2030

IT IN

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MEN

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2015: $2.7 Trillion


“Optimize” mode IT transformation

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This means that over the next several years, businesses must get serious about optimizing traditional applications and infrastructure – and by that we mean bringing down the cost and complexity of running those enterprise automation applications—like SAP and MSFT—to run more efficiently… Source for $2.7 Trillion in enterprise IT spend (not including end-user devices and services, telecom, or hybrid cloud): EMC, calculated by analyzing market data in a combination of publicly available analyst reports, June 2016.


Invest in cloud-native applications

TIME2000 2030

IT IN

VEST

MEN

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Strategic partnerships matter“Invest” mode

Digital transformation“Optimize” mode

IT transformation

Cloud-native applications

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If they can do this and run infrastructure more efficiently, they can shift spend to a new set of investments—to transform for the future. Truly funding the business toward digital transformation by creating new mobile experiences, better data analytics, and deeper digital innovation around products and services. Every IT leader today tells us they want to be more strategic and relevant to the business. If they can free up budgets and shift spending, they can more effectively assist the business in digitally transforming for the future and building a host of cloud-native applications. In order to successfully navigate this transition, our customers are telling us that strategic partnerships matter more now than ever before as IT leaders need to deal with an increasingly diverse set of priorities. We hear this loud and clear.

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Applications drive business value

Applications

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Business and IT are all about applications That either enhance the business Or Transform the business Applications drive business value

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Applications increasingly run on clouds

Cloud

Applications

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Remember, cloud is an operating model that enables organizations to provision, meter and charge based on usage. As more and more organizations adopt this model, it’s the cloud that connects the apps to the infrastructure.

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Clouds run on IT infrastructure

Cloud

Applications

Infrastructure

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And it’s the infrastructure that we focus on within the Infrastructure Solutions Group (ISG), Dell Technologies offers hybrid cloud platforms that are inclusive of the best of breed products from the strategically aligned businesses.

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Applications

Enhanced by services & consumption models

Cloud

Infrastructure

Services Consumption

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And the IT infrastructure and hybrid cloud platforms can be enhanced by Services and Consulting teams and various consumption models from Dell Financial Services. ISCs core strength is in infrastructure and we start FY18 in a leadership position.

In the next 5 years 90% of organizations will have to use multiple types of cloudplatform offerings to best meet business and IT requirements.

–Gartner

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But there is no “one cloud” All organizations will use several different cloud delivery types simultaneously – depending on the specific situation. Through 2021 90% of organizations using cloud platform services will have to use multiple types of platform offerings inside and across individual initiatives to best meet business and IT requirements. – Gartner Not Just PaaS: Know and Use the Cloud Platform Continuum, 27 October 2016 ID: G00272124 More than 85% of Enterprise IT Organizations Will Commit to Multicloud Architectures by 2018, Driving up the Rate and Pace of Change in IT Organizations “ IDC FutureScape: Worldwide Cloud 2017 Predictions” November 2016, IDC #US41863916 By 2019, 50% of new enterprise solutions in the public cloud will combine the use of both IaaS and PaaS Source: Gartner report - Predicts 2017: PaaS Innovation Leads Applications to Digital Business, 29 November 2016 ID: G00317725

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DevopsContainers

Microservices

Confluenceof

forcesAgile

Dell - Internal Use - Confidential13

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We hear a bunch recently about containers, and microservices and devops and how they fit together. We think there are 4 forces in the industry right now, influencing each other and giving rise to the cloud native application.


Individuals andinteractions

over processes and tools

Working softwareover comprehensive

documentation

Responding to change over following a plan

Customer collaboration over contract negotiation

It’s really different

The AgileManifesto


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Agile methods Are fundamentally different from other kinds of methods. ��First we value individuals and their interactions more than the processes and tools. That means that whenever a process or tool inhibits the ability for individuals to interact with each other then it is the process or tool that is broken and wrong. This is fundamental difference between and other standardized process because they focus on the process not the people are the most important thing. ��We value working software more than comprehensive documentation simply because working software actually drives revenue and documentation doesn't buy us anything. It doesn't create a revenue Stream. So if there's a difference of opinion about whether or not we should write great documentation or whether we should just get some working software out the door we will always choose working software. ��We also collaborating with our customers instead of arguing with them with them a contract. if you customers telling us what they need and telling us that things have changed that's a great thing that's communication . Throwing the contract back in their face when they were only going to do the thing that we need to 6 months ago and tie event . ��Lastly we value responding to change more than blindly following a plan. Plans are good, we should have plans, but it's more important to recognize that the world around us changes even though we've made our plan three years ago. If we could just blindly follow a plan that would mean that we have the ability to predict the future. And if we can predict the future we should all just quit and go join the stock market


Changing external environment

Positive feedback(Amplifying)

Negative feedback(Dampening)

Complex adaptive behavior

INFO OUT INFO IN

Simpleself-organized

local relationships


EMERGENCE

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By being so responsive and understanding that things change we end up with the ability to rapidly respond to those changes. We have been changing external environment that gives us new information and we use positive feedback to amplify that we took that information out and we use natural behavior people to want to improve things and then we also have information that tells us what we were doing something wrong so negative feedback that dampens those kinds of things that we're doing this gives us a fantastic way to rapidly respond to change and lack of the Implement new features and new capabilities


Any organization that designs a system will produce a design whose structure is a copy of the organization's communication structureMELVYN CONWAY

1967


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What we found is that people tend to build systems that look like how they talk to each other. In fact Melvin Conway back in the sixties came up with this idea, that organizations Design Systems where the structure of the system's match how that organization communicates. So we should use this understanding of natural human behavior to build things better. Instead of fighting against this we should embrace it.



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The way to embrace these ideas of having people work in a way that matches their communication structures making sure that they understand you dependencies in the full stack and really live by these ideas of the agile methodologies is devops .


Is DevOps

No.configuration mgmt?serviceshypervisorservice discoverydocker


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The way to embrace these ideas of having people work in a way that matches their communication structures making sure that they understand you dependencies in the full stack and really live by these ideas of the agile methodologies is devops .


DevOps isa collaborative culture & philosophy between technical teams, often derived from modern software development methods


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The box is fundamentally a collaborative culture and philosophy between technical teams, often drives from Modern software development methods . it focuses most on developing communication and empathy among teammates because communication and fifty of my teammates drives better cooperation and better software. I know that this sounds like hippie Berkeley California to sort of stuff but it is really does happen and I've seen personally seen it all over the world with the number of customers


The Challenges of DevOps

Production

Agile software development with continuous integration

DEVELOPMENT Test StageUAT Load test

DevOps

Frequent release of small sets of changes

Manual process and inconsistent configurationsresult in lengthy delivery and poor quality

Operations wants stability


Dev wants to push quickly into production

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But you have people working together without your methods and with the entity that they need you end up with people working together where alterations wants to bility and consistency so that they can guarantee that they're going to hit those service level agreements if they agreed to, and the development folks want something very similar they want to rush as much as possible the combination of these two sets of desires means that there is something missing we need something else to get there. DevOps is a fantastic way to get things done but we do need some ideas to make that happen


Containers


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These kinds of containers


Thank you to the giantsWe know we’re riding onyour shoulders

• Namespaces (IBM)• Cgroups (Google)• LXC tools• The Linux Kernel• Git• SELinux (Red Hat)• Solaris Zones• BSD Jails• +++


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The thing is, that containers and the ideas behind them have been around for a long time. The Linux kernel has included container technology for 10 years, Solaris Zone has been around for almost as long. And so we know that containers themselves are new but we also know that something has changed recently. What has changed is the ecosystem around them tools like Docker and CoreOSt are rapidly making containers or something that are easy to deploy and run both on your laptop as well as in production and build the ecosystem around them to make that quick and easy


Why are containers lightweight?

App A

App A

App A’

Guest OS

Guest OS

Guest OS

Bins/Libs

Bins/Libs

App A

Bins/Libs

App A

Original app

Copy of app

Modified app

App AVMs CONTAINERS


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The other thing here is that containers are not just another word for virtual machine. They are somewhat different. With virtual machines every virtual machine runs its own kernel its own guest operating system its own properties of any binaries and libraries and the application. A container is a little bit different they all share a kernel they can share binaries and libraries and so each container only needs a minimum amount of libraries and things like that required to run the application. As a result they tend to run and start up significantly faster. Containers bring that standardization we need for deployment.


Application design is changing

Properties of a microservice

• Small code base• Easy to scale, deploy and throw away• Autonomous• Resilient

Monolithic/Layered

Microservices

Benefits of a microservices architecture

• A highly resilient, scalable and resource efficient application• Enables smaller development teams• Teams free to use the right languages and tools for the job• Rapid application development


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Once we have our easy standardized deployment with containers, our teams working together with DevOps methods and our software being rapidly built and tested with Agile methods, we are ready for the last force. We change how we build the applications are built. We start to break them up into small pieces that can be understood and managed by a small team with experience and empathy together (DevOps), that can deployed quickly and easily (with Containers) and can be tested fully and coimpletely (with Agile and CI/CD methods).


Microservices are great, but require: Rapid provisioning Solid

monitoring

Rapid deployment DevOps culture


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We need rapid provisioning of infrastructure so that our velocity isn’t reduced. We need solid monitoring because we are expecting the application to recover from failures, not the hardware We need rapid deployment to be able to fix bugs in production quickly We need a devops culture to avoid the fingerpointing.


DevopsContainers

Microservices

Confluenceof

forcesAgile


From commit to production in 10 minutes(at a century-old insurance company)

–Dave Ehringer, Liberty Mutual

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Liberty Mutual With Pivotal Cloud Foundry and Spring, application groups within Liberty Mutual have experienced a dramatic reduction in time required to bring ideas to the market and developed the flexibility to move applications between clouds based on business need. In this session, Liberty Mutual will share their experiences instating CI/CD and share best practices they picked up along the way. SpringOne Platform 2016 Speaker: Dave Ehringer; Technical Director, Platforms, Liberty Mutual https://www.youtube.com/watch?v=STx6L0r_juk https://content.pivotal.io/slides/from-commit-to-production-in-10-minutes-at-a-century-old-insurance-company "High performers deploy 200 times more frequently than low performers, with 2,555 times faster lead times." Source: "2016 State of DevOps Report," Puppet (https://puppet.com/resources/white-paper/2016-state-of-devops-report).


Container Hosting & Placement

Persistent Storage

Peer Discovery

Rolling Deployment

Security

Monitoring

SupervisionThe Production Cliff

Running containers in productionrequires more than just

a container engine

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Operating Systems Specifically designed to run containersCONTAINER OPERATING SYSTEMS

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Prepares a group of hosts to run containersPROVISIONING

33


Monitors health and available resourcesCLUSTER MANAGEMENT

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Places containers on to waiting cluster resources SCHEDULER

35


Enables independent micro-services to find each otherSERVICE DISCOVERY

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What is the current state of the applicationMONITORING

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Consistent logs across independent micro-servicesLOGGING

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Provisioning

Logging

Monitoring

A Pre-assembled Cloud-native Platform

Service Discovery

Zookeeper

Scheduler

Marathon

Cluster management

DC/OS

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The term PaaS has been around in various forms for some time; but compared to the IaaS or SaaS layers, PaaS is not well understood because it is an overloaded and ambiguous acronym. Everything from configuration-management solutions and middleware-provisioning systems to container-management and orchestration tools have, at some point, all been referred to as a PaaS. Cloud-Native Platforms Cloud Foundry is an opinionated, structured platform that rectifies PaaS confusion by imposing a strict contract between: The infrastructure layer underpinning it The applications and services it supports Cloud-native platforms offer a super set of functionality over and above the earlier PaaS offerings. They do far more than provide self-service resources through abstracting infrastructure. They have inbuilt features, such as resiliency, log aggregation, user management and security. The key is that cloud-native platforms are designed to do more for you so that you can focus on delivering applications with business value. For most organizations it makes sense to leverage a complete pre-assembled cloud-native platform. Cloud Foundry is an open source cloud-native platform. It is open on three axes: 1. It allows a choice of IaaS layer to underpin it (AWS, vSphere, etc.). 2. It allows for a number of different developer frameworks, polyglot languages, and application services (Ruby, Go, Spring, etc.). 3. It is open sourced under an Apache 2 license and governed by a multi-organization foundation. Closed platforms may be proprietary, and often focus on a specific problem. They may only support a single infrastructure, language or use case. Open platforms offer choice where it matters. Cloud Foundry is the basis of many commercial cloud-native platform offerings including certified offerings from Huawei, IBM, Pivotal, SAP and Swisscom. The Cloud Foundry Foundation is responsible for maintaining the Cloud Foundry Open Source Software and the Cloud Foundry Certified Provider program certifying the compatibility of commercial offerings. Developers need to run their apps across any Cloud Foundry instance in the language and framework of their choice. Organizations need portability across cloud application platforms in a multi-vendor, multi-cloud environment. What you need is a Cloud Foundry Certified Platform. All certified offerings are using the same core Cloud Foundry software and ensure application and skill portability across providers.

Curated Cloud-native Platform Product

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Pivotal offers a curated cloud-native platform product based on the open-source Cloud Foundry. Through its architecture, Pivotal Cloud Foundry offers developers a production ready application container runtime and fully automated service deployments. Meanwhile, operations can have an uncompromised visibility and control through a single pane of glass. It does not matter which cloud infrastructure you use, be it Microsoft Azure, AWS, Google, Vmware vCloud Air Network, or a private cloud on your site based on Vmware vSphere, Pivotal Cloud Foundry gives you a platform to deploy against. The principle requirements for self-service, on-demand, and elastic infrastructure still stand. This infrastructure-agnostic approach provides a uniform API to avoid being locked into a specific infrastructure layer. If you want to have different parts of your business in different places, you are free to do this. This is known as the hybrid cloud approach. With Cloud Foundry, your developers and operators can have very similar user experiences whether on private clouds such as VMware or Openstack, or on public clouds like AWS or Digital Ocean. Applications can be freely moved between environments without complicated refactoring of the application or service layer.

WHY PIVOTAL CLOUD FOUNDRY?

Complete Infrastructure

(compute, network storage) automation

Largest Cloud providers support

(private and public)

Containers created and

managed automatically

Elastic, resilient and Self Healing

Enterprise Grade and Ready to consume

© Copyright 2017 Dell Inc.

Rich Monitoring

and Logging

Out of the box Polyglot language

support

Zero Downtime; Maintenance via

automated Upgrades

Extensibility to external services and credentials

management

Automation of Networking

services

Developer Centric: Just push your

code into it

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Ie Why PCF over OpenShift

Thank You

Backup slides

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Creating a bigger, safer cloud environment

Challenge: Needed to increase scalability, performance, and security of datacenter while reducing costs

Solution: Upgraded to a cloud infrastructure with improved security management and protection

Improved security withfast management and anti-DDoS protection

Accelerated boot-uptime by 25% for faster response to failures

Reduced datacenter energy costs by 10%

Presenter

Presentation Notes

PlanetHoster gains scalability and security for private cloud with Dell infrastructure Challenge PlanetHoster needed to upgrade its data center infrastructure to increase private cloud scalability, improve performance and security, and lower energy usage and costs. Solution The company implemented Dell server, storage and networking technologies in its data centers in Canada and France to support more cloud clients, boost performance and speed deployment times. Benefits Stops twice as many distributed denial of service (DDoS) attacks as before Scales to support triple the volume of client data Speeds boot-up time by 25% to respond faster in the event of system failure Cuts data center energy costs by 10% Deploys cloud environments for clients in hours instead of days Learn more at http://www.dell.com/learn/us/en/uscorp1/corporate~case-studies~en/documents~2016-planethoster-110022829-security-private-cloud.pdf.

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“We are staying at the forefront of new technologies andaccelerating the growth of our business by partnering withDell EMC and Red Hat for our OpenStack-powered private cloud.”

−Mina Shenouda, COO, PlanetHoster

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Implementing network functions virtualization

Challenge: Needed to update complex network architecture to deliver new services more effectively

Solution: Built a cross-datacenter network functions virtualization (NFV) OpenStack cloud deployment

Deployed >50 racksin 5 datacenters inless than 9 months

Reduced operational complexity withsimplified management

Improved compliance and protection with integrated security and visibility

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Presentation Notes

Customer success – Verizon Challenge Verizon needed to update complex network architecture to deliver new services more effectively. Solution Verizon built the industry’s largest known NFV OpenStack cloud deployment across five of its U.S. datacenters using Dell, Red Hat, and Intel technologies. The project is based on OpenStack with Red Hat Ceph Storage and a spine-leaf fabric for each pod controlled through a Neutron plugin to Red Hat OpenStack Platform. The multi-vendor deployment leverages Big Switch’s Big Cloud Fabric for SDN controller software managing Dell switches, which are orchestrated by Red Hat OpenStack Platform. Benefits To meet the challenges of a large scale NFV deployment, the companies worked together to design a solution that addressed five key needs identified early in the project: Resiliency at Scale: The design followed a hyperscale-inspired “core and pod” approach with a 12-rack pod design replicated at data centers across the United States. No Bandwidth Bottlenecks: A modern leaf-spine Clos design, using centralized SDN control designed to take the network from spine to leaf to vSwitch and avoid bandwidth bottlenecks. Logical Network Design Flexibility: The pod design accommodates unique NFV workloads with unique logical network requirements that share the same physical leaf/spine fabric and vSwitches. Reduced Operational Complexity: Operational complexity is reduced through a simplified lifecycle management of the network control systems relative to the OpenStack control systems. Integrated Security and Visibility: The NFV Pod is designed to be compliant and secure against intrusions and other threats, monitoring fabric was used to monitor intra-pod traffic and inline traffic. Learn more at https://www.openstack.org/news/view/215/verizon-launches-industry-leading-large-openstack-nfv-deployment.

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“We consider this [NFV project] to be foundational for building the Verizon cloud that serves our customers’ needs anywhere, anytime, any app.”

−Adam Koeppe, Vice President, Network Technology Planning, Verizon

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Delighting customers with cloud IT

Challenge: Wanted a scale-out cloud infrastructure to support large data demand peaks

Solution: Build a flexible, OpenStack-based cloud environment for internal systems and content delivery services

Reduced IT expensesby 90%

Accelerated ITresponse times and service deployment

Established a foundationfor a software-defined datacenter

$

Presenter

Presentation Notes

Customer success – C.A. Mobile Challenge To maximize competitiveness and levels of service to customers, C.A. Mobile wanted a scale-out cloud infrastructure to support large peaks in data demands. Solution The company rolled out an OpenStack cloud platform with the support of Dell, underpinning the solution with Dell PowerEdge servers powered by Intel® Xeon® processors and Dell Storage PS Series arrays. Benefits Helps customers meet data peaks and deliver great service Reduces IT expense by 90 percent with auto scale-out environment Establishes a foundation for a fully software-defined data center Accelerates IT responsiveness to the business Ensures timely deployment of offerings to customers with expert support Learn more at http://i.dell.com/sites/doccontent/corporate/case-studies/en/Documents/2016-ca-mobile-10022466-openstack-cloud-virtual-storage.pdf.

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“The flexibility of OpenStack running on a Dell EMC platformwas one of the main reasons for choosing the technology.”

−Yui Onodera, Server Engineer, Infrastructure System Group, C.A. Mobile

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University of Kentucky

Challenge: Needed to consolidate compute jobs to save time and money but still offer tailored solutions for researchers

Solution: Built a centralized,open source HPC environment

Improved resource flexibility and control

Reduced licensing costs by up to 60%

Reduced processing times from 30 days to 12 hours

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Presentation Notes

Customer success – University of Kentucky Challenge Needed to consolidate compute jobs to save time and money but still offer tailored solutions for researchers Solution Built a centralized, open source HPC environment Benefits Improved resource flexibility and control Reduced licensing costs by up to 60% Reduced sequence processing cycle times from 30 days to 12 hours Learn more at https://www.dell.com/learn/us/en/vn/corporate~case-studies~en/documents~2017-university-kentucky-10023085-hpc-openstack-networking.pdf or http://i.dell.com/sites/doccontent/corporate/case-studies/en/Documents/2017-university-kentucky-10023085-hpc-openstack-networking.pdf

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University of Kentucky

“Researchers can get more flexibility and control overtheir compute resources using our OpenStack HPC platformfrom Dell EMC.”

−Cody Bumgardner, Director, Research Computing, University of Kentucky

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Presentation Notes

“Researchers can get more flexibility and control over their compute resources using our OpenStack HPC platform from Dell EMC.” Cody Bumgardner�Director, Research Computing,�University of Kentucky

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University of Cambridge

Challenge: Needed to provide flexible storage, easier data sharing and use, security, and elastic provisioning for researchers

Solution: Implemented an OpenStack-based cloud infrastructure for transformational medical informatics

Acceleratedclinical outcomes

Unified storageacross environments

Improved dataaccess and analysis

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Presentation Notes

Customer success – University of Cambridge Challenge Needed to provide flexible storage, easier data sharing and use, security, and elastic provisioning for researchers Solution Implemented an OpenStack-based cloud infrastructure for transformational medical informatics Benefits Accelerated clinical outcomes Unified storage across environments Improved data access and analysis Learn more at https://blog.dellemc.com/en-us/dell-and-the-university-of-cambridge-deliver-hpc-power-to-researchers/ and https://www.redhat.com/en/about/press-releases/university-cambridge-chooses-red-hat-openstack-partner-hpc-service-offering-and-upstream-collaboration

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East Carolina University

Challenge: Needed to streamline operational costs, become more agile while maintaining reliability 400+ production services

Solution: Deployed a flexible, scalable OpenStack-based cloud environment for university services

Reduced deployment time from 3 weeks to 1 day

Improvedcustomer service

Lowered total cost of ownership by 3.5x

Presenter

Presentation Notes

Customer success – East Carolina University Challenge Needed to streamline operational costs, become more agile while maintaining reliability 400+ production services. Solution Deployed a flexible, scalable OpenStack-based cloud environment for university services Benefits Reduced 3 week deployment time to 1 day Improved customer service Reduced CAPEX by 10x, OPEX by 8x Reduced TCO by 3.5x Learn more at https://www.openstack.org/videos/boston-2017/free-my-organization-to-pursue-cloud-native-infrastructure