digital transformation: new purpose for enterprise architecture
TRANSCRIPT
Copyright © 2015, Intellyx, LLC
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Digital Transformation
New Purpose for Enterprise Architecture
Jason Bloomberg
President
@TheEbizWizard
About Jason Bloomberg
• President of Intellyx
• Advise companies on their digital transformation initiatives & help vendors communicate their agility stories
• Write for Forbes and Wired on Digital Transformation
• Buy my latest book, The Agile Architecture Revolution
Copyright © 2015, Intellyx, LLC2
What is Digital?
Customer preferences & behaviordrive technology choices
Range of technology touchpoints is exploding
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What about Transformation?
Internal organizational change is necessary to maintain focus on the customer in today’s
digital world
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What is Digital Transformation?
• Customer pressures driving technological and organizational change in companies
• Enterprises rethinking:
– How they serve customers
– The role IT plays
– How they build & manage teams
– How they innovate
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The Organizational Challenge
• Every line of business, department, functional area has its own requirements, its own way of doing things
• Must invest in specialized components for narrow purposes
• IT must integrate everything, increasing cost, complexity, & brittleness
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Silos on Top of Silos
• Organizational silos
– Lines of business, departments, geographic locations, etc.
• Application silos
– COTS apps / bespoke apps for different departments
• Infrastructure silos
– Varied data centers & rooms, heterogeneous platforms, & Cloud!
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It’s Time to Take Down the Silos!
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The End-to-End Digital Challenge
• Digital technology begins at the customer touchpoint
• Web & mobile apps include numerous third-party services
– Generally run in cloud
• Apps connect to back end databases & systems of record
– In cloud & on premise
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Democratization of Technology
• People at work have same preferences & behaviors as when they’re at home
• Drives BYOD (Bring-Your-Own-Device)
• Millennials require consumer-centric tech
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App Store Model for Enterprise Software Photo
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Shifting the Center of Gravity
Center of gravity is the IT infrastructure
Center of gravity is the customer
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The Cloud World
The Digital World
What is Agile?
Organizations must capitalize on disruption to achieve greater innovativeness and resilience in the face of digital transformation priorities
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Different Meanings of “Agile”
• “Agile-with-a-capital-A”
–Software development that follows the Agile Manifesto
• General meaning of “agile”
–Business agility as property of an organization
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Business Agility
• Responsiveness
– Tactical value
• Resilience
– Risk mitigation
• Innovativeness
– Strategic value
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Ability to respond to change in the business environment and leverage change for competitive advantage
Limitations to Business Agility
• IT as the “bad guy”
• EA buried in the IT department
• Ivory tower architecture
• Silo mentality
– Not invented here
– Can’t wait for IT
– BYOD to BYO-everything
• No Agile Architecture
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Why Agile Software Architecture isn’t Agile
• Agile movement focuses on working software
– Focus on getting the software to meet its requirements
– Get all roadblocks out of the way
• Agile-built software is coded to be fit for purpose
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The Goal of Agile Software
• Requirement to build software that responds to changing requirements
• Inherent flexibility vs. rapid development & deployment
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Extending the Agile Manifesto
• Individuals and interactions over processes and tools
– As a system of people & technology, the enterprise is more about people
• Working software over comprehensive documentation
– Technology must actually work to enable agility
• Customer collaboration over contract negotiation
– Slice across the silos
• Responding to change over following a plan
– Architect for change
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Scaling Agile for the Enterprise
• Enterprise Architecture context
– Organization, process, technology, and information
• Legacy context
– Existing applications, middleware, systems of record
• Business focused, iterative, get stuff to work, iconoclastic
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Agile EA & Architecture Frameworks
• Architecture frameworks (TOGAF, Zachman, DoDAF, etc.) do not adequately address business agility
– Difficult to use properly
– Can help achieve baseline or specific business outcomes
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Some of Today’s EA Challenges
• Buried in the IT department
• Insufficient connection to business
• Too focused on artifacts & documentation
• Digital leadership unclear of EA role
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What about Agility?
• Business agility is a metarequirement
• Requirement that requirement change must be supported
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Requirement: Make the Organization More Agile
“Meta” Thinking
• Remember, we’re architecting for change
• Agile architect doesn’t think about the thing, but about how it changes
• Metaprocesses
– Processes for creating, managing, changing processes
• Metapolicies
– Policies for creating, managing, changing policies
– In other words, policies for how to do governance
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Change at the Meta Level
• In fact, your entire architecture subject to change
• We need a meta-architecture: an architecture for building inherently dynamic architectures
• The key to thinking like an Agile Architect!
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Understanding the Business Agility Driver
• Architects must recognize and identify agility drivers
• Stakeholders may or may not identify drivers as such
• Business drivers always connect to bottom line (and mission priority in public sector)
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Architecting Human-Technology Systems
• Architecting technology isn’t enough
• You have to architect the people as well
• Organizational and process layers rightfully part of EA
• Business architecture also focuses on human behavior
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Architecting People?
• Governance: creating, communicating, and enforcing policies
– Apply to both human & technology behavior
– Policy-related processes
• Automated & lightweight
• Focus on important policies
– Security
– Regulatory compliance
– Software interface standards
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Not a traditional approach to governance!
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The Center of Digital Excellence
• EA-centric team responsible for end-to-end best practice across digital effort
• De-emphasize “architecture” title
• How about Director of Digital Excellence?
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Let CODE self-organize
New Role for Enterprise Architects
• Leverage data to properly balance optimization and disruption
• Essential for achieving market-leading levels of innovation
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Where’s Our Business Agility?
• Organizations must be responsive, resilient, and innovative
• Business agility is a property of the enterprise
• People and technology can be flexible as well, but we must architect our organizations to be agile
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At the Heart of Agile Architecture
• Think of the enterprise as a system of systems
– Component systems are people and technology systems
• We must architect the organization so entire enterprise exhibits business agility
• We can only engineerbusiness agility via its component systems
• Change is constant & how changes to component systems affect the enterprise is unpredictable
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Continuous Business Transformation
• With Agile EA there is no to-be architecture
– Not in the physical sense
• Instead, the focus of the architecture is expecting and supporting ongoing change by specifying technology that is inherently flexible
• Architects must begin at the Meta layer
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There is no Shortcut!
Remember, Digital Transformation isn’t about the Digital, it’s about the Transformation!
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Jason Bloomberg
President, Intellyx
@TheEbizWizard
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Thank You!
Copyright © 2015, Intellyx, LLC