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Siemens HealthineersDigital Marketplace

Online Help – Online Guide

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Table of contents

Siemens Healthineers Digital Marketplace2

Online Guide | Online HelpPrint No. P08-007-DMP.602.05.01.02

1 Welcome to the Digital Marketplace 31.1 Accessing the Digital Marketplace 41.2 Navigating the Digital Marketplace 51.3 Discovering digital offerings 71.4 Interacting with digital offerings 91.5 Digital Marketplace functions for syngo.via users 12

2 Utilizing your Siemens Healthineers ID 152.1 Registering yourself as an individual user from the Digital Marketplace 152.2 Affiliating with your institution as an individual user 162.3 Registering your institution as an IT Administrator 172.4 Creating user roles for your institution 182.5 Managing user accounts of your institution 202.6 Inviting users to the teamplay digital health platform 222.7 Enabling multi-factor authentication 242.8 Modifying your user profile settings 26

1 Welcome to the Digital Marketplace



1) Please note that Siemens Healthineers is neither the provider nor reseller nor legal manufacturer of many of the digital offerings. Any claims madefor a digital offering are under the sole responsibility of the digital offering's legal manufacturer.2) A digital offering may not be commercially available in all countries. Please contact the digital offering's legal manufacturer for more information.

1 Welcome to theDigital MarketplaceThe Siemens Healthineers Digital Marketplace supports professional healthcare pro‐viders in selecting, testing, requesting, and managing digital offerings in agreementwith institutional needs.1)2)

You can browse the Digital Marketplace as an unregistered, or as a registered user whois affiliated with your institution. As a syngo.via user, you can browse theDigital Marketplace directly from your syngo.via client.• For unregistered users, the Digital Marketplace provides the following options:

( Page 4 Accessing the Digital Marketplace in your web browser)( Page 5 Navigating the Digital Marketplace )( Page 7 Discovering digital offerings)( Page 15 Registering yourself as an individual user from the Digital Marketplace)

• For registered users that are affiliated with their institution, the Digital Marketplaceadditionally provides the following options:( Page 15 Utilizing your Siemens Healthineers ID)( Page 4 Opening the Digital Marketplace from the main menu of theteamplay digital health platform)( Page 9 Requesting a demo for a digital offering)( Page 10 Requesting a session for a digital offering)( Page 10 Requesting a trial license for a digital offering)( Page 10 Requesting a quotation for a digital offering)( Page 11 Starting a trial for a digital offering as an IT Administrator)( Page 11 Activating a new digital offering)

• For syngo.via users, the Digital Marketplace provides the same options as forunregistered and registered users. Only the following options are adapted to thesyngo.via needs:( Page 12 Accessing the Digital Marketplace from your syngo.via client)( Page 13 Interactions with digital offerings for syngo.via users)( Page 13 Starting a trial for syngo.via as an IT Administrator)




Accessing theDigital Marketplace in your

web browser

Opening theDigital Marketplace from the

main menu of theteamplay digital health

platform

1.1 Accessing the Digital MarketplaceYou can access the Digital Marketplace in various ways depending on your current setupand requirements.• If you are interested in digital health offerings, see ( Page 4 Accessing the

Digital Marketplace in your web browser)• If you are already working in the teamplay digital health platform, see

( Page 4 Opening the Digital Marketplace from the main menu of theteamplay digital health platform)

• If you are working with syngo.via, see ( Page 12 Accessing the Digital Marketplacefrom your syngo.via client)

You can access the Digital Marketplace directly in your web browser.

✓ Your device has internet access.✓ The most recent versions of Chrome, Firefox, Safari, Microsoft Edge, or Internet

Explorer are running on your device.◆ Enter the following URL in the web browser:

https://marketplace.teamplay.siemens.comThe Digital Marketplace opens in the web browser window.( Page 5 Navigating the Digital Marketplace )

You can search and filter for digital offerings without any further login or registrationfrom a desktop PC, a tablet, or a mobile device.If you want to request a trial version or a quotation for a digital offering, use a desktopPC or a tablet. You need to register and affiliate your account with an existinginstitution or create a new institution. ( Page 15 Registering yourself as anindividual user from the Digital Marketplace)

If you are already logged on to the teamplay digital health platform, you can access theDigital Marketplace from the upper right corner of the main menu.

✓ You are logged on.1 Open the main menu in the header.

2 Click the Digital Marketplace icon.The Digital Marketplace opens in the same web browser window.

( Page 5 Navigating the Digital Marketplace )

https://marketplace.teamplay.siemens.com




The Digital Marketplaceheader before logging on

The Digital Marketplaceheader after logging on

If you want to request a trial version or a quotation for a digital offering you need toaffiliate your account with an institution.( Page 16 Affiliating with your institution as an individual user)

To switch back to your initially used cloud-based application, open the main menuagain and click the icon of the required application.

1.2 Navigating the Digital MarketplaceYou can navigate the Digital Marketplace with options that are provided in theDigital Marketplace header. The provided options differ before and after you have loggedon to the teamplay digital health platform.

Before you have logged on, the header displays the following options:

(1) The Catalog gives you an overview of digital offerings available in your country.To get more information on a digital offering, click the digital offering's tile. ( Page 6 The digital offering tile)

(2) To see the Order status, you have to log on.(3) The Digital Marketplace only displays digital offerings that are available in your selected country. Select your country

and your language from the list.(4) Login ( Page 15 Registering yourself as an individual user from the Digital Marketplace)

The Digital Marketplace only displays digital offerings that are available in the selectedcountry. Visible digital offerings for the selected country might not be available inanother country.After you have chosen your country during registration, you see digital offerings forthat country. After you have affiliated your account with your institution, you will seedigital offerings available in your institution's country.

The header helps you navigate the Digital Marketplace.

If you have not logged on to the Digital Marketplace, the header offers fewer optionsthan depicted here.




The digital offering tile

(1) The Catalog gives you an overview of digital offerings available in your country.To get more information on a digital offering, click the digital offering's tile. ( Page 6 The digital offering tile)

(2) The Order status shows you which digital offerings you and other members of your institution have requested orinstalled. ( Page 11 The Order status page)

(3) Click the question mark icon to open the Help Center:You can find information in various formats according to your needs:• Tutorials & Online Courses• Quick Guides• Frequently Asked Questions (FAQ)• User Forum• Contact Us• About

(4) The name of the institution your account is affiliated with. ( Page 16 Affiliating with your institution as an indi‐vidual user)

(5) The main menu button gives you access to the digital offerings that are available at your institution.(6) Personal settings ( Page 26 Modifying your user profile settings) and Logoff. ( Page 7 Logging off from the

Digital Marketplace)

The Digital Marketplace only displays digital offerings that are available in the selectedcountry. Visible digital offerings for the selected country might not be available inanother country.After you have chosen your country during registration, you see digital offerings forthat country. After you have affiliated your account with your institution, you will seedigital offerings available in your institution's country.

(1) The name of the digital offering.(2) Tags or keywords for a digital offering. The tags include the digital offering's

specialization, for example, Brain, Neuro, or Pulmo.(3) Short description of the digital offering.




The digital offering page

Logging off from theDigital Marketplace

Filtering digital offerings in theCatalog

To get more information on a digital offering, click the digital offering's tile.The information on the digital offering tile is searchable.( Page 8 Searching for digital offerings in the Catalog)

After clicking a digital offering tile, the page of the digital offering opens. This page givesyou detailed information on your selected digital offering.The following information is available on the digital offering page:• A description of the digital offering• Regulatory information• Details of the legal manufacturer• Links to download documentation• Prerequisites for running the digital offeringOn top of the page, next to the digital offering's name, you can click the Share button.An email opens with the name and URL of the digital offering you are viewing.

Use the Siemens Healthineers e-Learning platform PEPconnect to get access toeducation and real-time performance support for digital offerings.Explore PEPconnect: https://pep.siemens-info.com/explore/

When you log off, every open cloud-based application including the Digital Marketplacecloses.

1.3 Discovering digital offeringsOn the Catalog page of the Digital Marketplace, you can filter and search for digitalofferings that meet your needs.• You can filter the listed entries according to several criteria like application family,

manufacturer, or installation type.( Page 7 Filtering digital offerings in the Catalog)

• You can search for the name of a digital offering and for keywords.( Page 8 Searching for digital offerings in the Catalog)

The results are listed according to relevance, but can also be re-sorted according toseveral criteria such as date or name.

You can filter digital offerings according to their application family, manufacturer, andinstallation type.

https://pep.siemens-info.com/explore/




Searching for digital offeringsin the Catalog

(1) Application family: You can choose which platform your digital offering should run on:Cios (mobile C-arms): Runs on Cios Alpha, a high-definition 2D mobile C-arm. You can order digital offerings throughthe Digital Marketplace and integrate them into your mobile C-arm.syngo.via: Runs in the syngo.via server-client system. ( Page 12 Digital Marketplace functions for syngo.via users)teamplay: Runs in the cloud in your web browser. The teamplay digital health platform runs teamplay performancemanagement applications and other Siemens Healthineers cloud-based applications. It connects further with 3rdparty cloud-based applications available in the Digital Marketplace.

(2) The search function helps you to find digital offerings that fit your specialization, for example, Brain, Neuro, or Pulmo.You can also search for other topics of interest. ( Page 8 Searching for digital offerings in the Catalog)

(3) Manufacturer: Divides digital offerings in two categories:Digital offerings made by Siemens HealthineersDigital offerings made by Solution Partners of the teamplay digital health platform and the Digital Marketplace

(4) Installation type: You can choose between different forms of digital offerings:Cloud-based: Digital offerings that are connected with the teamplay digital health platform and run in your browserLocally installed: Digital offerings that have to be downloaded and installed

(5) You can sort the digital offerings according to their name or release date. Search results are displayed according totheir relevance.

You can use the search functionality to find digital offerings that fit your specialization,for example, Brain, Neuro, or Pulmo.All search results are sorted according to relevance.

The search functionality shows you exact matches and words that fit the string yousearched for. To limit the results to exact words, put the words in quotation marks.• If you search for "teamplay Dose", you are shown the digital offering

teamplay Dose.• If you search for teamplay "Dose", you are shown the digital offering teamplay

Dose and all digital offerings that have the string teamplay or the word Dose intheir name, tags, or description. The blank works as an OR-operator.

While you type your text into the search bar, the autocomplete functionality providesyou with the names and tags of digital offerings that fit the string you have already typed.




Requesting a demo for a digitaloffering

1.4 Interacting with digital offeringsAt the top of each digital offering page, you find the following buttons• Request demo (only for dedicated digital offerings)

( Page 9 Requesting a demo for a digital offering)• Request session (only for dedicated cloud-based digital offerings)

( Page 10 Requesting a session for a digital offering)• Request Premium trial

( Page 10 Requesting a trial license for a digital offering)• Start Premium trial

( Page 11 Starting a trial for a digital offering as an IT Administrator)• No trial available (if this button is displayed, you can select Request quotation)• Request quotation

( Page 10 Requesting a quotation for a digital offering)• Install (for on-premise digital offerings)

( Page 13 Starting a trial for syngo.via as an IT Administrator)• Request installation (for on-premise digital offerings)

( Page 13 Interactions with digital offerings for syngo.via users)• Request update (for on-premise digital offerings)

( Page 13 Interactions with digital offerings for syngo.via users)After clicking one of the buttons, your institution's IT Administrator and the regionalsales contact of the digital offering's legal manufacturer will be informed.Grayed out buttons are not available for the selected digital offering or have already beenrequested.

To interact with digital offerings as mentioned above, you need to register and affiliateyour account with your institution.( Page 15 Registering yourself as an individual user from the Digital Marketplace)

If you request a demo, different processes are started depending on the digital offering:• You receive a presentation or a webcast.• A Siemens Healthineers sales representative or a Siemens Healthineers partner

contacts you for a live demonstration of the digital offering.✓ You are registered and have logged on. ( Page 15 Registering yourself as an

individual user from the Digital Marketplace)✓ You are affiliated to your institution. ( Page 16 Affiliating with your institution as

an individual user)1 Select a digital offering that meets your needs.2 Click Request demo.




Requesting a session for adigital offering

Requesting a trial license for adigital offering

Requesting a quotation for adigital offering

Depending on the digital offering, you are either sent a presentation or a webcast orare contacted for a live demonstration.

If you request a session for a digital offering, a Siemens Healthineers consultant contactsyou for a consulting session for that digital offering.

✓ You are registered and have logged on. ( Page 15 Registering yourself as anindividual user from the Digital Marketplace)

✓ You are affiliated to your institution. ( Page 16 Affiliating with your institution asan individual user)

1 Select a digital offering that meets your needs.2 Click Request session.

Depending on the digital offering, you will be contacted to schedule a consultingsession for that digital offering.

Requesting a PREMIUM trial license lets you test a digital offering for a certain period.The trial will be rolled out institution-wide for every user of your institution at the sametime.✓ You are registered as a user. ( Page 15 Registering yourself as an individual user

from the Digital Marketplace)✓ You are affiliated to your institution. ( Page 16 Affiliating with your institution as

an individual user)1 Select a digital offering that meets your needs.2 Click Request Premium trial.

The IT Administrator of your institution receives an email with your request and canstart the trial immediately by clicking Start Premium trial.The requested digital offering appears in your main menu after the following:• The trial version of the digital offering has been enabled for your institution.• Your institution's IT Administrator has activated the available digital offering for

you.

Cloud-based PREMIUM trial versions disappear from the main menu when the trialperiod is over. If you have downloaded a locally installed digital offering, you getnotified that the trial period is over and that you have to uninstall the software.

If you request a quotation for a digital offering, your institution will be contacted. Theinstitution will get an individual offer through email or phone by the sales representativeof the legal manufacturer of the digital offering.✓ You are registered as a user. ( Page 15 Registering yourself as an individual user


an individual user)1 Select a digital offering that meets your needs.2 Click Request quotation.




Starting a trial for a digitaloffering as an IT Administrator

The Order status page

Activating a new digitaloffering

Depending on the digital offering and the amount of request, the preparation of theoffer might require several days.If you purchase an application by accepting the offer, you are entering into a contractdirectly with Siemens Healthineers or with our partner depending on the offering.Once your institution's IT-Administrator purchases the digital offering and activatesthe access for you, the requested digital offering appears in your main menu.

As an IT Administrator you can directly start a PREMIUM trial once.If you start a PREMIUM trial, the trial version of the digital offering is rolled out institution-wide for every user of your institution.✓ You are registered as a user. ( Page 15 Registering yourself as an individual user


an individual user)◆ Click Start Premium Trial to start a premium trial for a cloud based digital offering.

When you start a trial, a sales representative of the digital offering's legal manufactureris notified. The sales representative sends you a quotation for this digital offering.( Page 10 Requesting a quotation for a digital offering)

Cloud-based PREMIUM trial versions disappear from the main menu when the trialperiod is over. If you have downloaded a locally installed digital offering, you getnotified that the trial period is over and that you have to uninstall the software.

The Order status page provides a holistic overview on requested installations, installeddigital offerings as well as requested and running trials for teamplay cloud and on-premise digital offerings.For syngo.via Open Apps and Cios Open Apps, you can view the requested and updateddigital offerings inclusive the device type, the device serial number, and the versionnumber of the installed digital offering.For teamplay digital offerings, you can check by whom the trial was requested andstarted, the remaining days, and the expiration date.

You as an IT administrator get a notification from the system as soon as a new digitaloffering is licensed to your institution.

You have to give the members of your institution the appropriate rights, so that theycan use the new digital offering.

Perform the following steps to give the members the appropriate rights:1 Open the main menu and click Users/Roles/Groups.2 Create a new user role and give the user role the relevant permissions to use the new

digital offering. ( Page 18 Creating user roles for your institution)




3) Only available as of syngo.via VB30A or higher.

Accessing theDigital Marketplace from your

syngo.via client

3 Assign the roles to the users who need the new digital offering. ( Page 21 Assigninguser roles to user accounts)

Each user to whom the user role was assigned gets a notification as soon as they log onwith their user account.Additionally, the icon of the new digital offering appears in the main menu for each user.Digital offerings can be deactivated through a support ticket at your Customer CareCenter. Also, the IT Administrator can revoke the user's permission to use a digitaloffering.

The Setup Assistant tool of the Siemens Healthineers teamplay digital healthplatform supports you in smoothly setting up your digital offerings and enabling usersfor these digital offerings.

In the main menu, click the Setup Assistant icon to open the tool.

1.5 Digital Marketplace functions for syngo.via users3)If you want to use the Digital Marketplace from your syngo.via system, you are offereda few different options:• As a syngo.via user, you can access the Digital Marketplace directly in syngo.via in

addition to a browser.( Page 12 Accessing the Digital Marketplace from your syngo.via client)

• syngo.via Clinical Administrators and IT-Administrators can download, install andupdate a digital offering from the Digital Marketplace directly in syngo.via.( Page 13 Starting a trial for syngo.via as an IT Administrator)

For the other functions, there is no difference between opening the Digital Marketplacefrom your syngo.via client, the teamplay digital health platform, or from your webbrowser.

To get back to the overview page of the Digital Marketplace as a syngo.via user, clickCatalog in the upper left corner of the Digital Marketplace.

You can access the Digital Marketplace directly from your syngo.via client.

✓ Your workplace has Internet access.✓ You are logged on to syngo.via.




Interactions with digitalofferings for syngo.via users

Starting a trial for syngo.via asan IT Administrator

✓ You and your institution are registered at the teamplay digital health platform. TheDigital Marketplace registration is a functionality of the teamplay digital healthplatform. ( Page 15 Registering yourself as an individual user from theDigital Marketplace) ( Page 17 Registering your institution as an IT Administrator)

◆ On the access bar of syngo.via, click the shopping basket icon.The Digital Marketplace opens in syngo.via.

Digital offerings that are available for syngo.via are listed.

If you are not a syngo.via Clinical Administrator or IT Administrator but a syngo.via user,you have the same request options as a teamplay digital health platform user:• You can request a trial.• You can request an update.• The syngo.via IT Administrator has to start the trial after receiving the request

notification. ( Page 9 Interacting with digital offerings)• The syngo.via IT Administrator has to start the update after receiving the request

notification.Additionally to the Order status page, you can see the installation status of syngo.viadigital offerings in two other places:• The digital offering's tile is marked with a check mark.• The button Request installation on the digital offering page becomes an Installed

button.

As a syngo.via Clinical Administrator or IT Administrator you can start the download ofa trial directly.

1 Open the Digital Marketplace in syngo.via and select your digital offering.The Install button is enabled only if your syngo.via machine meets the prerequisitesfor installing the digital offering.

2 Click Install to initiate the download of the digital offering.

The time required for downloading a digital offering varies depending on the size ofthe digital offering file and the bandwidth of your internet connection.

After the download, the digital offering appears at the following places:• In the syngo.via Patient Browser for syngo.via users at your institution• In the syngo.via Quick Start area next to the integrated Digital Marketplace iconYou do not need to activate the digital offering for single users.

With sample data during the trial phase, several users can work with the digital offeringat the same time. With own created data, only one user can work with the digitaloffering.




After the installation, you can uninstall the digital offering by clicking Remove. Forsyngo.via OpenApps, after the 90-day trial period, the digital offering disappears fromyour syngo.via system.syngo.via OpenApps are either 3rd party applications or Siemens Healthineersapplications available on the Digital Marketplace that run on syngo.via systems.Downloading of syngo.via Frontier prototypes is restricted to users that have aninstalled syngo.via Frontier license on their syngo.via system.With this license, syngo.via Frontier prototypes can be used with full functionality.Trials are not available.

When you install a trial, a sales representative of the digital offering's legalmanufacturer is notified. The sales representative will send you a quotation for thisdigital offering. ( Page 10 Requesting a quotation for a digital offering)

2 Utilizing your Siemens Healthineers ID



2 Utilizing your SiemensHealthineers IDYour Siemens Healthineers ID provides functionalities to ensure secured access to digitalofferings that are used by your institution within the teamplay digital health platform.Once you have a Siemens Healthineers ID you can access the teamplay digital healthplatform, related digital offerings and full functionalities of the Digital Marketplace:• At one single place, you can register yourself and your institution.• At one single place, your institution's IT Administrator can manage user accounts and

user roles for digital offerings that are available for your institution in theteamplay digital health platform.

You as the institution’s IT Administrator must perform the following steps so that userscan work with the digital offerings of your institution in the teamplay digital healthplatform:• Register yourself as an individual user ( Page 15 Registering yourself as an

individual user from the Digital Marketplace)• Register your institution ( Page 17 Registering your institution as an

IT Administrator)• Create user roles and assign these roles to the institution’s user accounts

( Page 18 Creating user roles for your institution) ( Page 21 Assigning user rolesto user accounts)

• Activate users whose affiliation request is pending ( Page 20 Activating users)

You can also invite new users, with pre-assigned user roles, to use the digital offeringsin the teamplay digital health platform.See ( Page 22 Inviting users to the teamplay digital health platform)

You as the institution’s user must perform the following steps to work with the digitalofferings of your institution:• Register yourself as an individual user ( Page 15 Registering yourself as an

individual user from the Digital Marketplace)• Affiliate your individual user account with your institution ( Page 16 Affiliating with

your institution as an individual user)

2.1 Registering yourself as an individual user from theDigital MarketplaceTo request a digital offering in the Digital Marketplace, you must register yourself as auser at the teamplay digital health platform.✓ Your workplace has Internet access.✓ The most recent versions of Chrome, Firefox, Safari, Microsoft Edge, or Internet

Explorer are running on your device.




1 In the Digital Marketplace, click the Login / Register icon in the header and selectRegister.

2 In the registration dialog box, enter the required data and click Register.You will receive a confirmation email.

3 Use the link in the confirmation email to return to the Login page.4 Log on with your new Siemens Healthineers ID.

The teamplay digital health platform opens and the Welcome Assistant helps you getstarted.

If you, as an IT Administrator of your institution, log on for the first time, you mustregister your institution as part of the next step ( Page 17 Registering yourinstitution as an IT Administrator).If you, as a user, log on for the first time, affiliate your Siemens Healthineers ID withyour institution as part of the next step ( Page 16 Affiliating with your institutionas an individual user).

2.2 Affiliating with your institution as an individual userYou have to affiliate your individual account with your already registered institution touse the full functionality of the teamplay digital health platform.• If only one registered institution exists and if you are the user who registered this

institution or accepted the institution invite, then your account is automaticallyaffiliated with this institution with the Admin user role. In this case, you can skip thisstep.

• If you are an additional user for an institution, you have to affiliate your account withthis institution. The Welcome Assistant helps you to search and select your institutionafter your first logon.

• If several registered institutions exist, you can affiliate with several institutions andchoose the one needed for your current session.

If you closed the Welcome Assistant without an affiliation, or if you want to affiliate withanother institution, perform the following steps:✓ You are logged on.✓ At least one institution is registered.1 In the upper right corner of your browser window, click No Institution or the

institution's name.2 Click Affiliate with institution.

The User Profile Settings page opens.3 In the User Profile Settings page, click Institutions.4 To affiliate with an institution, click Affiliate with institution.5 Search for an institution and select it from the list.




If you do not find your institution in the list, ask your institution's IT Administrator toregister your institution.( Page 17 Registering your institution as an IT Administrator)

6 Enter your job title and a comment for the institution’s IT Administrator, informingthem why you need to access the institution.

7 Click Affiliate now to submit your request.Your institution’s IT Administrator has to accept your affiliation request. As soon asyour request has been confirmed, you are informed through email and affiliated withyour institution.You can now open the main menu and start the applications that are available foryour institution. The available applications may differ depending on your user accessrights.

If you are affiliated to several institutions, you have to choose the one you want to joinfor your current session.• In the upper right corner of your browser window, click the institution name and

select the required institution from the list.

Your selected affiliation is saved for the next time you log on to the teamplay digitalhealth platform.

You can withdraw an institution affiliation if necessary.• Open the User Profile Settings, select Institutions, and click Withdraw.

( Page 26 Modifying your user profile settings)Please note that you are not able to withdraw an affiliation if you are the onlyIT Administrator of this institution.

2.3 Registering your institution as an IT AdministratorYou as the IT Administrator of your institution need to register it before the institution'suser can start working in the teamplay digital health platform in full scope.

If you cooperate with several institutions, you can register more than one institution.

The Welcome Assistant helps you to register your institution after your first log on.✓ You are registered as IT Administrator. ( Page 15 Registering yourself as an

individual user from the Digital Marketplace).✓ You are logged on as IT Administrator.




1 In the Welcome Assistant, click Connect to institution and then Register yourinstitution yourself.– or –In the upper right corner of your browser window, click No Institution in case youclosed the Welcome Assistant without registering your institution.– or –In the upper right corner of your browser window, click the current institution's nameif you want to register another institution.

2 Click Register your Institution.The Registration Assistant opens.

3 Click Start registration and enter your institution details.4 Accept the Terms and Conditions.5 If your institution will use teamplay applications, accept the teamplay Master Service

Agreement.The teamplay Master Service Agreement governs the contractual relationshipbetween your institution and Siemens Healthineers with respect to teamplay andthe teamplay Receiver.

6 Click Register.Your local Siemens Healthineers representative will approve your institutionregistration request. As soon as your institution has been accepted, you will beinformed through email.

You can close the Registration Assistant while waiting for the registration email.

7 Use the link in the registration email to come back to the Login page and to finalizethe registration process.Your institution is accepted!

If you want to use teamplay applications like teamplay Dose, teamplay Usage,teamplay Protocols, or teamplay Insights you need to select the appropriate privacylevel.

2.4 Creating user roles for your institutionYou as the IT Administrator of your institution manage the user's access to digitalofferings in the Digital Marketplace and the teamplay digital health platform. You cancreate user roles and assign permissions to these roles. So users are able to access onlythe functionality that is necessary to fulfill their job role in your institution.




There are two user roles by default:• Admin

This user role owns administration permissions.The user who registered the institution is automatically assigned with the Admin role.

• UserThis user role owns some standard permissions that allow to start working with theteamplay digital health platform and the Digital Marketplace to a limited extend.Users are automatically assigned with that user role as soon as you as the ITAdministrator have activated their user accounts ( Page 20 Activating users).

User roles are always valid for the respective institution only.A user who is affiliated to multiple institutions can have different role assignments indifferent institutions.

To create or edit a role, perform the following steps:✓ You are logged on as IT Administrator.✓ You are affiliated to the required institution ( Page 16 Affiliating with your institution

as an individual user)1 Open the main menu and click Users/Roles/Groups.2 Click User Roles to open the Role Management page.

3 To clone or delete an existing user role, click and select the corresponding entry.4 To add a new user role, click + Add new role and define the settings for the new role.

5 To edit an existing user role, click and change the settings for the user role.Confirm with Apply.




Digital Marketplace specificpermissions

Activating users

Default roles like Admin and User cannot be edited.

Default roles are marked with a colored badge if new permissions were added to therole, for example, after the installation of a digital offering.

To assign the new or modified user role to a specific user of your institution, see( Page 21 Assigning user roles to user accounts).

Permissions such as the following are available for your institution.The permissions assigned by default to the Admin role and the User role are marked.

Name Description Admin UserGeneral access to the Digi‐tal Marketplace

Enables access to the Digital Marketplace x x

Install Apps Allows to install digital offerings x

2.5 Managing user accounts of your institutionYou as the IT Administrator of your institution manage the user accounts for users thatare affiliated to your institution.Perform the following actions so that a user is able to access only the functionality thatis necessary to fulfill the respective job role in your institution:• Activate users whose affiliation request is pending ( Page 20 Activating users)• Assign user roles to the activated user ( Page 21 Assigning user roles to user

accounts)• Cancel the affiliation of users that are no longer members of your institution

( Page 22 Canceling user affiliations to your institution)

You can also invite new users, with pre-assigned user roles, to use the digital offeringsin the teamplay digital health platform.See ( Page 22 Inviting users to the teamplay digital health platform)

You as the IT Administrator of your institution must activate users that made a requestfor an affiliation to your institution. After activation, users can access the digital offeringsof your institution in the teamplay digital health platform.

The digital offerings may differ depending on the role that is assigned to a user.( Page 21 Assigning user roles to user accounts)




Assigning user roles to useraccounts

To activate a user account, perform the following steps:✓ You are logged on as an IT Administrator for the required institution.

( Page 16 Affiliating with your institution as an individual user).✓ A user requested an affiliation with your institution.1 Open the main menu and click Users/Roles/Groups.2 Click Users to open the User Management page.3 Click Pending.

4 To activate a user, click and confirm the message.The list entry of the activated user moves from the Pending page to the Active page.The activated user gets an email notification about the affiliation with your institution.

You can activate more than one user with a bulk action:• Select the check boxes in front of the user names and click Activate users at the

bottom of the list.

You as the IT Administrator of your institution have to assign user roles to user accounts.So these users can only access the functionality necessary for their job role within theteamplay digital health platform.To assign a user role to a user account, perform the following steps:✓ You are logged on as an IT Administrator for the required institution.

( Page 16 Affiliating with your institution as an individual user).✓ The respective user is affiliated with your institution.1 Open the main menu and click Users/Roles/Groups.2 Click Users to open the User Management page.3 Click Active.4 To view the permissions of a user role that is already assigned to a user, click the user

role below the user name.

5 To view the permissions that are already assigned to a user, click and select Seepermissions.

6 To assign one or more user roles to a user, click .




Canceling user affiliations toyour institution

7 Select the necessary roles, and click Apply.

• To filter for users with specific roles, select the roles from the All Roles list in theupper left corner of the page and click Apply.

• To search for users with specific keywords, enter the keywords in the search field inthe upper left corner of the page and click the magnifying glass icon.

You can assign a user role to more than one user with a bulk action:• Select the check boxes in front of the user names and select Assign Roles from the

Select Action list at the bottom of the page.

You as the IT Administrator of your institution can cancel the affiliation of a user withyour institution. After canceling, the user no longer has access to the digital offerings ofyour institution in the teamplay digital health platform.To cancel the affiliation of a user, perform the following steps:✓ You are logged on as an IT Administrator for the required institution.

( Page 16 Affiliating with your institution as an individual user)1 Open the main menu and click Users/Roles/Groups.2 Click Users to open the User Management page.3 Click Active.

4 In the list entry of the respective user, click and select Cancel affiliation.The list entry of the respective user is deleted.

2.6 Inviting users to the teamplay digital health platformYou, as the IT Administrator of your institution, can invite new users, who have pre-assigned user roles, to use the related digital offerings on the teamplay digital healthplatform for your institution.Each invited user gets an email with a registration link. After registration, the inviteduser is automatically affiliated with your institution and can use digital offeringsaccording to the assigned user role.To invite a user, perform the following steps:✓ You are logged on as an IT Administrator for the required institution.1 Open the main menu and click Users/Roles/Groups.2 Click Users to open the User Management page.3 Click Invite User.




4 In the Invite users dialog box, enter the email address of the user who you want toinvite.• For a single user, enter the email address in the Add users field.• For a bulk action, click the Upload XLS button to upload an Excel-File containing

the email addresses.5 Select the required user role.6 Click Write email to write a personal email to the invited user.

This email informs the user that the invitation link will be sent out in an automatedemail from the Siemens Healthineers Support Team.

7 Select the language of the automated email from the list.




8 Select the Enable MFA for invited users check box if the user should be promptedwith a one time password (OTP) on an authenticator app during login as an additionalsecurity.

9 Click Send invitation.The automated email is sent to the invited users.The email addresses of the invited users and the assigned user role are displayedon the Invitation page.

You can also cancel an invitation of a dedicated user:• Click Invitation to open the Invitation page.• In the list entry of the respective user, click Cancel.

For detailed information about user roles, see ( Page 18 Creating user roles for yourinstitution).

2.7 Enabling multi-factor authenticationteamplay applications can be used with multi-factor authentication (MFA). You, as theIT Administrator, manage the MFA settings for the users of your institution.To activate MFA for a user, perform the following steps:✓ You are logged on as IT Administrator.✓ You are affiliated to the required institution ( Page 16 Affiliating with your institution

as an individual user).1 Open the main menu and click Users/Roles/Groups.2 Click Users to open the User Management page.

3 To enable MFA for a single user, click and select Enable MFA.

To enable more than one user with a bulk action:Select the check boxes in front of the user names, click Select Action, and selectEnable MFA.




Logging on using multi-factorauthentication

To check if MFA is enabled for a user:Click an arrow in the table header and from the Columns settings, select MFA.

Next time the user logs on to teamplay, they have to use multi-factor authentication.

If multi-factor authentication (MFA) is enabled, you as a user need to enter a one-timepassword (OTP) for each logon.

To use MFA, you need to download an authenticator app, for example MicrosoftAuthenticator app from the play store or App store on your mobile.

To create an OTP for the first time, perform the following steps:1 Download and install an authenticator app on your mobile.2 Open the authenticator app and add a new account as a personal account.3 Scan the QR code that is displayed on the teamplay Multi-factor authenticator page.

In the authenticator app, your personal account is named teamplay and the createdOTP is displayed.

4 Enter this OTP in the teamplay Multi-factor authenticator page and click Next.A recovery code is displayed.

Take note of this recovery code and keep it somewhere safe. You will need therecovery code in case you want to log on using another device.

5 Click Next to finalize your MFA logon.Next time you log on to teamplay, the OTP is sent automatically to your authenticatorapp.




2.8 Modifying your user profile settingsIn the main menu, you can modify various settings for your user profile:• Your Profile data such as the following:– Name– Email account– Address

• Your general Preferences such as the following:– Language of the user interface– Date and time format

• Your Notifications preferences such as the following:– Frequency of notification– Type of notifications that you want to receive

• Your Institutions affiliation:– Affiliate with an institution– Withdraw an affiliation

• Your Security setting– Password

We recommend changing your password at regular intervals.To modify your user profile settings, perform the following steps:✓ You are logged on.

1 In the upper right corner of your browser window, click your user name and clickEdit profile.The User Profile Settings page opens.

2 Click the respective subpage to modify and save your settings.

Legal ManufacturerSiemens Healthcare GmbHHenkestr. 12791052 ErlangenGermany

Siemens Healthineers HeadquartersSiemens Healthcare GmbHHenkestr. 12791052 ErlangenGermanyPhone: +49 9131 84-0siemens-healthineers.com

Published by Siemens Healthcare GmbH / Print No. P08-007-DMP.602.05.01.02 / © Siemens Healthcare GmbH, 2018 - 2021

Table of contentsWelcome to the Digital MarketplaceAccessing the Digital MarketplaceAccessing the Digital Marketplace in your web browserOpening the Digital Marketplace from the main menu of the teamplay digital health platform

Navigating the Digital MarketplaceThe Digital Marketplace header before logging onThe Digital Marketplace header after logging onThe digital offering tileThe digital offering pageLogging off from the Digital Marketplace

Discovering digital offeringsFiltering digital offerings in the CatalogSearching for digital offerings in the Catalog

Interacting with digital offeringsRequesting a demo for a digital offeringRequesting a session for a digital offeringRequesting a trial license for a digital offeringRequesting a quotation for a digital offeringStarting a trial for a digital offering as an IT AdministratorThe Order status pageActivating a new digital offering

Digital Marketplace functions for syngo .via usersAccessing the Digital Marketplace from your syngo .via clientInteractions with digital offerings for syngo .via usersStarting a trial for syngo .via as an IT Administrator

Utilizing your Siemens Healthineers IDRegistering yourself as an individual user from the Digital MarketplaceAffiliating with your institution as an individual userRegistering your institution as an IT AdministratorCreating user roles for your institutionDigital Marketplace specific permissions

Managing user accounts of your institutionActivating usersAssigning user roles to user accountsCanceling user affiliations to your institution

Inviting users to the teamplay digital health platformEnabling multi-factor authenticationLogging on using multi-factor authentication

Modifying your user profile settings

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