digital government in malaysia
TRANSCRIPT
DIGITAL GOVERNMENT IN MALAYSIA DIGITAL GOVERNMENT IN MALAYSIA
MUAMILLAH HJ ANUARMAMPU, MALAYSIA
CICC TOKYO, JAPAN13 October 2015
IT UTILIZATION TO STRENGTHEN ECONOMIC AND SOCIAL INFRASTRUCTURE
Agenda
National Vision
Current Scenario
Government Achievements
Way Forward
Critical Success Factor
1
2
3
4
5
National Vision1
Preservation and enhancement of unity in diversity
Effective delivery of Government
services
New Economic Model: A high
income, inclusive & sustainable
nation
To deliver high-impact, low cost
and rapidly executed
programs and services
Smooth implementation of government development programme
Anchoring growth on
people
1Malaysia Government Transformation
Programme(GTP)
Economic Transformation
Programme(ETP)
National Blue Ocean Strategy
10th Malaysia Plan
11th Malaysia Plan
Economic growth
Citizen well being
National Vision
Digital strategy for Malaysia-leveraging existing initiatives & creating new opportunities in the digital economy
Achieving Digital Malaysia’s 2020
Source: www.digitalmalaysia.my
Current Scenario2
TRANSACTIONUsing online services to do transaction
FLUID
TRANSACTIONUsing online services to do transaction
FLUID
TRANSFORMATIONUsing online services to create opportunities via public participation
DYNAMIC
1995 2007 2015
eGOV 1.0
eGOV 2.0
eGOV 3.0
Digital Government
Public Sector ICT Journey
INFORMATIONUsing government website to get information
STATIC
ICT Advancement enabled the
Transformation
Public Sector ICT Strategic Plan 2011-2015
Source: The Malaysia Public Sector ICT Strategic Plan, MAMPU
Source: Public Sector ICT Study, MAMPU 2010
Public Sector ICT Blue Print
10
Strengthening ICT Governance
Enhancing Service Delivery Systems
Strengthening infrastructure &
infostructure
Strategic Collaborations
Strengthening ICT Capability, Capacity
& Competencies
Trust & ComplianceOpen Innovation &
Stakeholders Engagement
Public Sector ICT Strategic Areas
TECHNOLOGY/INFRASTRUCTURE
INNOVATIONFINANCING
CITIZENENGAGEMENT
LEADERSHIP
POLICY /LEGAL FRAMEWORK
APPLICATIONS &CO-CREATION
INSTITUTIONALCAPACITY
CAPACITY BUILDING
Social, Mobile, Analytics & big data, Radical openness, Trust
SMARTGovernment
Smart Government
Government Achievements3
NEW GAME CHANGINGNEW GAME CHANGING
Big DataBig Data
1Gov Global1Gov Global
Digital IDDigital ID
Data Leakage Protection
Data Leakage Protection
2014 -2015
• Smart Devices and BYOD• Mobility• SMART Government Framework• Security & Compliance• Competency (Capacity Building)• Service Governance• Engagement (Crowdsourcing,
co-creation, collaboration)
1GovEA1GovEA
Open DataOpen Data
2008-2011 2012-2013
TRANSFORMATION PROGRAMS
TRANSFORMATION PROGRAMS
INTEGRATION, STANDARDISATION &
CONSOLIDATIONS
INTEGRATION, STANDARDISATION &
CONSOLIDATIONS
• Shared Services• Consolidated
Infrastructure• Cloud Technologies• MyGSOC• myGRiC
1Gov*Net
• Strategies• Connected
Government• Competency &
Capacity Building• Governance • Web Base
Applications • Infrastructure• Online Services
Public Sector Directions
Mobile
CloudInformation
Social
ü Service Intelligence
ü myGovernment Portal
ü myMesyuarat
ü mySMSü myUSSDü myMMSü Mobile webü Mobile apps
ü Agency presence in portals, websites & social media
ü MyEmailü 1GovUC
ü 1Gov*Netü PDSA ü myGRiCü MTSAü ISMSü MyGSOCü my1LogInü DDMS
Nexus of converging forces - transforming user behaviour & creating new business opportunities
Public Sector Initiatives
1Gov*Net
Online Services Mobile Services & Apps
Digitisation of Documents
Paperless Government
Integrated Services
Shared Services
MTSA
my1Login
PUBLIC SECTOR INITIATIVES
Big Data & Open Data
1Akses
Portal Portal Bank Mobile Kiosk Counter 1MOCC
DELIVERY CHANNELS
Government Achievements
Way Forward4
The Nexus of Forces Is Driving Innovation in Government
In 2020: Everyone and Everything is Connected to Internet
New way of Delivering Public Services
Source : Gartner (2013)
Digital Government
10th MP 11th MP
Source : EPU(2015)
Citizen centric approach focusing on sustained & inclusive
economic growth, social development &
environmental protection
Citizen Centric 2016-2020
Enhancing service delivery with citizens at the centre
Leveraging data to enhance outcomes
and lower costs
Proliferating open data among agencies
Encouraging cross-agency data sharing
Leveraging big data analytics
1Gov*Net GDC ICT Security
Proliferating Open Data Among Agencies
Review legislation and guidelines
Open Data framework for the public sector
Open Data roadmap
Communication plan
To unhindered the implementation
Across federal, state and local authorities
As guidelines to agencies
To increase awarenessamong agencies and public
www.data.gov.myDatasets as of 17 August 2016
363 Datasets17 Ministries10 Sectors
1Gov*Net GDC ICT Security
Encouraging Cross-agency Data Sharing
Consume
Compose
Connect
Standard Based Data ProvisioningJDBC, ODBC, SOAP, REST, OData
Native Data Connectivity
Unified Virtual Database / Common Data ModelData Transformations
Design Tools
Dashboard
Optimization
Caching
Security
Metadata
Data
Virt
ualiz
atio
nDa
ta
Sour
ces
Data
Co
nsum
ers
Databases XML, CSV & Excel Files Application Systems
BI Reports & Analytics Mobile Applications ESB, ETL
Unstructured Data
SOA Applications & Portals
Easy, Real-time
Information Access
Virtualize Transform Federate
Siloed & Complex
IoT
1Gov*Net GDC ICT Security
IMPLEMENTATION OF BDAUNDER 11th MALAYSIA PLAN (2016 – 2020)
Business
• Blueprint
• BDA Governance
• Communication Plan
• Big Data Cloud
• Analytical Tools
• Talent Acquisition
• Data Science Consultancy
• Capability Development
TalentTechnology
Leveraging Big Data Analytics
1Gov*Net GDC ICT Security
National Internet of Things Strategic Roadmap
Internet of Things
Source: National IoT Strategic Roadmap, MOSTI
Critical Success Factor 5
Critical Success Factor
Information Sharing
Across Agencies, Beyond Organisation
e-Participation & Co-creation
Citizen Participations
for Better Nation
Capability Development
Information Architect, Data Scientist, Developer, Predictive Analytic Developer etc
Information Security
End-to-end information security
plans and executions
THANK YOU
Malaysian Administrative Modernisation and Management Planning UnitPrime Minister’s Department
MALAYSIAwww.mampu.gov.my
www.malaysia.gov.my