digital eductaion revolution with tibco

© 2009 TIBCO Software Inc. All Rights Reserved. Confidential and Proprietary.

TIBCO Breakfast Seminar SeriesEnabling Better Government Services Vincent Cotte (Director – Product Marketing APJ)


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Agenda

Introduction Today's landscape Case Study : NSW Department of Education

Phil Sherwin – Enterprise ArchitectEnabling the digital education revolution


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TIBCO maybe you already know us!

Lion Nathan• Helping to bring new beer and wine products to your BBQ’s

Telstra• Delivering the latest in sport through Pocket news

Energy Australia• Managing the connection of your electricity and/or gas

DET• Enabling the Digital Education Revolution


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Landscape of government today


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Government Initiatives we see in TIBCO Customers

Centralisation and consolidation of services• Shared services• Simplified way for exchanging information

Improving online citizen services• Improve and streamline citizen experience• Increase operational efficiency

Modernising applications• Older mainframes and custom built applications are costly

to keep up-to-date and move online• Leverage existing investment in applications


Digital Education Revolution NSWPhil SherwinEnterprise Architect

Department of Education and Training


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Introduction – Digital Education Revolution

The Australian Government is investing $2.1 billion through the Fund, to provide for new or upgraded information and communications technology (ICT) for secondary schools with students in years 9 to 12.

The aim of the Fund is to achieve a 1 to 1 computer to student ratio by 31 December 2011.

The objective of the first three application based rounds of the Fund was to assist secondary schools with students in years 9 to 12 to move to a computer to student target ratio of 1 to 2.

http://www.deewr.gov.au/Schooling/DigitalEducationRevolution/ComputerFund/Pages/NationalSecondarySchoolComputerFundOverview.aspx

http://www.deewr.gov.au/Schooling/DigitalEducationRevolution/ComputerFund/Pages/NationalSecondarySchoolComputerFundOverview.aspx


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Introduction

DET NSW2500+ State schools across NSW745,000+ Students K-1280,000+ Staff and teachers

Year 9-12 Over 200,000 students500+ High schools


Our Challenge


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Challenge

1 April 2009 – Premier Nathan Rees today announced a $150 million contract to build up to 267,000 laptops for the state’s 200,000 senior secondary school students and 25,000 secondary teachers.

Mr Rees said: “I want them in classrooms as soon as

possible.” NSW public schools lead the nation in providing computer

resources, giving our teachers and our young people the vital skills they need to help them succeed in our IT savvy world.


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Challenge

Key ObjectivesLow total cost of ownershipFast Implementation – 70,000 by Dec 2009Optimised management and security of the deviceDevice that is loved by the students


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Challenge

Roll outFirst Phase by Dec 200990,000 Devices

Procurement 120 daysEOI run for devices and Wireless solution for schoolsRFP Process completedSelected Lenovo S10e NotebookSelect IBM to supply Wireless infrastructure


Solution Architecture


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Solution Architecture

DET has an ESB capability SOA architecture understood Key common services available

Central Active DirectoryCentral Enrolment systemSingle Sign on servicesIdentity management environmentEnterprise PortalDelegation service for access control


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Device

Lenovo S10e Microsoft Windows 7 Adobe creative suite Open Source solutions iTunes Filtering Tracking


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Overview – Leveraging Capability


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Solution

Commissioning devices – Key to success Integrated Resource Management Environment

Device commissioning, allocationDevice tracking, status, broken, stolenSecurityIntegrated with DET services

• Directory• Student management system• Help desk

Robust and self healingIntegrated reporting


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Solution Context

School

HomeE

SB

Wireless NetworkDIP (local AD / Storage)

ERN

Enterprise Group Directory

Access & Asset Management

Home Network

Internet

Bluecoat filter

Computrace

Central AD

Log activity

Log activity

Device Management and Authentication

Synch.

View / Manage activity

Remedy

DET Services- Central AD

- Central student Db- Wide area network

- DIP Platform


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Integration

TIBCO ActiveMatrix ESBDET Procured TIBCO 2008SAP / Legacy integrationIdentity Management, student provisioning

Single Student IdentifierSupported by Enrolment and Registration System

Single Student UsernameSupported by IDM and Active Directory


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Solution Implementation - Commissioning

CommissioningPrerequisites

• Student gets parent to sign charter• Lenovo send manifest to DET• RMU used to tick of each student against serial No.

Self service• User initiates, unpacked, plugged in, enter Username/Password• Device builds and sends message to the ESB• ESB coordinates backend services and populates directory, and databases

Delegated• Admin User logs on to RMU• Uses delegated commissioning

Commissions for Pool device


Implementation


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Implementation

Cooperative development teamsDesktop image build scriptsResource Management utilityIntegration team (Competency centre)TIBCO support

Very Agile development ProcessScenario/Use case drivenSOA architecture, loosely coupled servicesDefined interfaces


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Implementation

Student Unpacks device Plug in, switch on, enter username/password Rebuild process commences End of process message to ESB ESB processes details

Updates management DbUpdates DirectoryUpdates user and computer

objects Capable of 1000’s messages/hour


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Design

Laptop State Transition


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Detail Sequences


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TIBCO ActiveMatrix BusinessWorks

Message Services


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TIBCO ActiveMatrix Enterprise Service Bus

Mediation Services


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Implementation

Completed in timeframe Testing iterations during development cycle eliminated

numerous issues Commissioning accepted by users Failure rates < 1% Self healing service provides background fixes Current rates achieved > 1,200 devices / day


Lessons Learned


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Lessons Learnt

Co Operative teamsWorked well once a PM allocated to manageWell defined roles requiredKnowledge sharing essentialSharing the same goal

Development ProcessAgile design process worked wellIntegration boundaries need focus and agreementContinual testing aided quality


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Benefits

Time to procure a laptop reduced by 85% thanks to self service modelBased on manual process estimations (2 hrs to 15 mins)

Integration competency implemented as part of projectCentral knowledge management centre is key to DET

gaining continued rollout benefits Automates exception management Project implementation was greatly reduced due to the

service oriented approach and parallelisation of development4-6 weeks development time


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Wrap Up

Integration made easy using ESB technology Essential to leverage from existing services Solution worked well for this challenge Continuing development and usage of ESB Integration and competency centre techniques now established

in ITD Happy customers

http://www.youtube.com/watch?v=5-T71zmupiA

http://www.youtube.com/watch?v=5-T71zmupiA


TIBCO Breakfast Seminar SeriesEnabling Better Government Services


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Platform characteristics TIBCO Government customers value

Ability to integrate to your existing applications

Ability to onboard services to the web without custom coding

Ability to communicate data across departments


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Thank-you for Attending

Next event – Lunch and Learn (Securing your SOA – October) Feedback forms

Gift at registration desk when you hand your form inAre your contact details correct?Any suggestions or comments are appreciated.

Presentations will be sent out by Email this week Government Whitepaper and Aged Care case study available

if you are interested. Next TIBCO User Group – Mid November Any questions or if you want further information

Contact Melissa - [email protected] - 02 9458 2148

mailto:[email protected]

digital eductaion revolution with tibco

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