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Adrian Vender Director of Analytics @adrianvender Digital Analytics Attribution Solutions

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Page 1: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

Adrian Vender Director of Analytics @adrianvender

Digital Analytics Attribution Solutions

Page 2: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

2 Attribution Questions

Where is my website traffic coming from? How much is my traffic worth?

Page 3: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

Identify Your Traffic Sources Website traffic comes from a lot of different places. Web Analytics tools don’t always know how to identify your traffic!

Page 4: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

How GA Attribution Works

Order of attribution in GA: 1 - custom UTM tags

2 - browser referral string

3 - if neither is found, session channel marked as “direct”

“direct” really just means “we don’t know!”

Page 5: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

What Happens Without UTMs? desktop and mobile apps don’t pass referral string, and browser referrals aren’t always insightful, leading to mass confusion. - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or “t.co” referrals. - banner ad referrals aren’t specific and insightful. - Bing Ads will appear as “bing/organic” * for AdWords, enable autotagging! https://support.google.com/adwords/answer/1752125?hl=en

Page 6: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

UTM Tagging Resources

Check out @AnnieCushing and her guide to UTM tagging. http://www.annielytics.com/guides/definitive-guide-campaign-tagging-google-analytics/

Page 7: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

What’s the Value of a Channel? A conversion usually has multiple touchpoints along the way. Attribution modeling helps determine the overall value of each touch.

Page 8: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

Attribution Models

In Google Analytics, you can choose from a list of predefined attribution models. OR You can create your own custom models!! Learn more from Avinash Kaushik: http://www.kaushik.net/avinash/multi-channel-attribution-modeling-good-bad-ugly-models/

Page 9: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

Data-Driven Attribution Models Attribution Modeling needs intense regression machine learning to build accurate channel values. Check out Google Analytics Premium and Convertro!

Page 10: Digital Analytics Attribution Solutions - EvoNexus · - email marketing will be marked as “direct” or “mail.*” referrals. - twitter traffic either marked as “direct” or

THANK YOU!