diego project digital inclusive e-government quart de poblet
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DIEGO project
www.diego-project.eu
Digital Inclusive e-Government
QUART DE POBLET
www.quartdepoblet.org
What is DIEGO?
– An EU funded project under the CIP Programme: ICT-PSP (inclusive e-Governance) on Inclusive e-Government
– Initial deployment in 6 Member States, 13 partners:• Spain: IDI EIKON - Province of Valencia– Fundación CV Región
Europea – Local council of Quart de Poblet
• UK: Cambridgeshire County Council
• Ireland: Mid-West Regional Authority
• Greece: Altec (IT Company) and Municipality of Zografou
• Italy: Associazione Regionale delle Autonomie Locali del Lazio (ARALL) and Provincia di Bergamo
• Cyprus: Interfusion (IT sme), Municipality of Pafos
DIEGO Project
– Policy Decision Makers committed (Major)• QUEEN SOFIA AWARD 2005 (ACCESSIBLE COUNCIL)
– IT Team of the council leading the initiative• Project manager on Inclusive e-Government• Public Network of kiosks available (and reused)• Integration with Third Party Providers (T-Systems - Deutsche Telekom) • Open training of ICT for citizens on risk of digital exclusion
– Cross cooperation between areas:- Social Services (elders) - Citizenship Dept
- Press and Media - Women Dept.
– Technology validated under EU Programmes:• EU SME: IDI Eikon
– Experienced in Ageing well projects and e-Government solutions– 100% cloud computing – Multichannel capabilities “One-Web platform oriented”– EU Projects background: T-Seniority (integration of “user centric” services throughout TV, especially social care)
Why Quart de Poblet?
Background Information
ACCESIBILITYACCESIBILITY MULTI-CHANNELMULTI-CHANNEL
INTEGRATIONINTEGRATION COMMUNICATIONCOMMUNICATION
DIEGODIEGO
EASY TO USE EVERYWHERE
Reuse of PSI Citizenship Information
Key pillars of DIEGO
• DIEGO provides technical aides and technological solutions embedded in standard Internet browsers to guarantee Accessibility of services in– Cognitive Impairments Area– Physical and Mobility Impairments Area– Auditive Impairments Area– Voice Impairments Area– Visual Impairments Area
…providing multi-channel alternatives to citizens in order to be the ones to decide which is their preferred channel at any time
Accessibility in DIEGO
Accessibility in DIEGO
Multichannel
MOBILE
Kiosks
PC
TV
Lessons learned
• Special Collectives focused: women, elder people, disable people associations benefit ALL CITIZENS
• Contents should be based on Public Services (key content) easy to use Design for ALL– Census: Where should I vote (e-ID)– Multimedia (videos and pictures)– e-Participation (complaints, report it, citizen surveys,
appointments)– Employment offers
• Public Spots: User´s Spaces (sport center, elders house, internet classrooms) AVAILABILITY
• Out of Home (DOOH) scenarios AWARENESS
Lessons learned
1st international workshop of DIEGO EU Project
29 September 2011
Check www.diego-project.eu for last updated information
Book the date!
DIEGO Project (Alejandro Echeverria)www.diego-project.eu e-mail: [email protected]
Quart de Poblet Council (Elena Sánchez) www.quartdepoblet.org e-mail: [email protected]
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