D I E G O D E L R I O28 Evergreen Cir. 609-949-2498Maple Shade, NJ diegodelrio89@hotmail.com08052

SALES ASSOCIATE

I am a self-motivated sales professional with excellent verbal and written communication skills. Throughout my years of customer facing experience I have made a multitude of long lasting relationships and developed bonds that have had customers following me and buying from me wherever I go. I am goal oriented and have consistently surpassed the revenue generation goals set forth and have consistently maintained a top 5% ranking in production.

KEY SKILLS

Top 5% Producer Skilled Negotiator Strategic Planning/Analysis Highly Competitive

Self- Motivated Competitive Intelligence Computer Savvy Integrity-Based Selling

Expert Closer Top Sales Generator Bilingual (Spanish) CRM Proficient

PROFESSIONAL EXPERIENCE

MERCEDES BENZ OF CHERRY HILL, NJ 2013 – PRESENTLEASING AND SALES CONSULTANTTasked with the sale of new and used luxury vehicles in an incredibly competitive market through diligent business development (phone and email) efforts, current client relationship nurturing and face to face dealings.

Over 100% Quota Achieved Top 5% Stack Ranking Maintain customer satisfaction and experience Generate new business Manage current customers ongoing needs

APPLE, CHERRY HILL, NJ 2011 – 2013APPLE EXPERTTasked to lead in customer facing sales efforts, product knowledge, and solutions. Utilize sales prowess to convert mild customer curiosity into intense interest and close. As new products and initiatives emerge, Experts are the first to learn, share, and inspire our team members through approachability and action.

Over 100% Quota Achieved Top 5% Stack Ranking Consistently deliver great customer experiences — no matter what the situation Proven experience in sales and technology solutions, as well as in developing customer loyalty Demonstrated proficiency in technology and ability to quickly learn about new products and solutions

STARBUCKS, CHERRY HILL, NJ 2009 – 2012SHIFT SUPERVISORTasked to lead a team (4-8) in creating the “Third Place” environment through new partner training, coaching, leadership and ongoing development. All this while maintaining revenue goals and increasing store efficiency.

Increased Store Revenue by 37% Manage and inspire the team to create the “Third Place” environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful

and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.

Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.

Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.

Utilizes operational tools to achieve operational excellence during the shift.

THE HOME DEPOT, WESTAMPTON, NJ 2006 – 2009HEAD CASHIERTasked with the responsibility of expediting customers through the store's registers by ensuring the efficient operation of the cashier team and front-end operations.

Ensure the efficient operation of the registers, influencing and supporting the Cashier team, expediting price checks and identifying high shrink items.

Assist in the supervision and training of Cashiers, taking over Cashier duties as needed and maintenance duties.

Generated the most credit card applicants in the district.

EDUCATION

General Science, Rutgers University