Did you know…?

Research Services Support from

The University of Manchester Library

Jane Marshall & Haley Barnett

Researcher Experience Study – What?

The first step in exceeding your customer's expectations is to know those expectationsRoy H Williams, marketing consultant and author of The Wizard of Ads.

Researcher Experience Study – why?

Researcher Experience Study – how?

Researcher Experience Study – what next?

• Impact

• Planning ahead

• Events

• Advice and guidance

• Research tools and support

Impact of MBS PhD studentsREF2014: http://www.manchester.ac.uk/research/ref-2014/

Planning aheadManchester eScholar: https://www.escholar.manchester.ac.uk/

Electronic theses in Manchester eScholar: https://www.escholar.manchester.ac.uk/etd/index.html

Events

• Publisher events: “Guide to getting published”

• Registration via My Learning Essentials

Advice and guidancewww.openaccess.manchester.ac.uk

Advice and guidance

altmetricexplorer.com

Research tools and support

Business Data Service Team: Brian, Haley, Phil, Xia

Thank you!

Academics’ contact:

jane.marshall@mbs.ac.uk

Students’ contact:

haley.barnett@manchester.ac.uk