CollaborativeDocument Reviewing Platform

DocReview 3

Do you have a feedback boxsimilar to a black hole?

Is feedback scattered in your inbox among other mail?

Are you getting loads of feedback forms and calls?

Do you spend your time onunproductive meetings?

ARE YOU GETTING VAGUE FEEDBACK THATIS ILL-PREPARED AND BADLY ORGANIZED?

HOW THEIR FEEDBACKWAS RECOGNIZED– AND THAT IT WAS RECOGNIZED.

YOUR CUSTOMERS/PARTNERS/EMPLOYEESWANT TO KNOW

REMOVE THE BRICK WALL BETWEENYOU AND YOUR INTEREST GROUPS.

Dicole DocReview is a collaborative tool for document reviewing, commenting and editing.

Speed up public and priva decision making.

Get outside feedback to your documents: easy,fast and to the point.

DOCUMENT COMMENTING – IN PRACTICE

Comment thread for the whole document.

Document.Annotation thread and supporting comments by other users.

Commenting the whole document.

THIS IS HOW YOU COMMENT THE DOCUMENT:

1. Highlight text you want to comment.2. Write comment in the dialog.3. The number in the speech bubble indicates

number of comments.

Comment document point by point...

...or as a whole.

80%...will prefer inline commenting (annotation)over commenting the whole document.(DICOLE INTERNAL CUSTOMER BASED RESEARCH, 2010)

GET MORE VALUABLE, MORE SPECIFIC FEEDBACK.

OF USERS

UPDATING DOCUMENTS – IN PRACTICE

‣ Update documents directly on the browser without sending unnecessary email.

‣ Changes recorded into a version history.

‣ Version changes can be compared.

‣ Change suggestions are easilyincorporated into the document.

‣ Supporting feature helps priorization.

‣ Final document can be locked to avoid further comments.

UPDATING DOCUMENTS – TECHNICALLY

‣ New loose changes when editing:draft changes are periodicallysent to the server.

‣ Different users can edit the document at the same time. There is no chance of conflict between version edits.

‣ You may include in the documents:

Tables Images FormattingVideo

and soundEmbeddable

widgets

DOCUMENTS SINGLE DOC DOC IN PIECES

Image, videoor slides etc.

Chapter 1.

Chapter 2.

1.0 1.1 1.2Previous versions

Comments

BASIC STRUCTURE OF THE SERVICE

AREAS

Public

Open forjoining

Only byinvitation

...

Open or closedworking areas.

1. Feedback is more concerete, as it is notseparated from the actual context.

2. Peer review results in more quality feedback.

3. Supporting feature makes priorizationof feedback easier.

4. Viewing feedback by others increases transparency.

5. Transparency decreases dublicate feedback and makes it evident what feedback gets included.

6. Handling feedback is no longer dependant of one person: anyone can easily collaborate in updating the documents.

7. Avoid unnecessary email.

BENEFITS

‣ Receiving feedback to strategiesand other plans.

‣ E-democracy and citizens participating in public decision making.

‣ Producing applications and other documents with a community.

‣ Improving customer documentation and customer support.

MULTIPLE AREAS OF APPLICATION

KOMMENTORI

• Citizens are participating in commenting strategy documents.

• A summary of suggestions for changes are reviewed weeklyat the city council.

• Citizens helpful in the process are credited in the end of the process.

PUBLIC COMMENTARY OF STRATEGIC PLANS OF A CITY

Case: City of Hämeenlinna

TEKES STRATEGIATORI

• Discussion of the strategy facilitated through conversation starters and background material.

• After the conversation phase first version of the strategy draft will be available for public commentary.

PUBLIC DISCUSSION OF STRATEGY AT A PUBLIC FUND FOR R&D

Case: Tekes

PACKAGE

‣ Dicole DocReview as SaaS (Software as a Service). Service is backed up daily and physically hosted at our certified & secure location in Helsinki.

‣ Delivery within 5 working days after receiving required customer material.

‣ Your own domain address. Directing your own or *.dicole.net address.

‣ Customer specific layout based on graphical guidelines and logos.

‣ Billing 1, 2 or 4 times a year.

‣ Unlimited number of public or private areas, and user accounts.

‣ Unlimited storage for documents and side material.

‣ User interface available in finnish, swedish and english.

‣ Support for customer contact person through email or phone.

‣ Afternoon training session face to face or online for customer admins.

‣ Manual for users and administrators.

‣ Only for internal customer specific use,not for resale or partners without a separate agreement.

PACKAGE

Fredrikinkatu 61 A, 8th floorPo.box 955FI-00101 Helsinki, Finland

Dicole Ltd. – Contact Us for Details.+358 9 2316 4424 sales@dicole.comwww.dicole.com

dicole

Working digital communities and strategies