diangelo fields resume 1

DIANGELO FIELDS 307 State Street, Watertown, NY 13601 H: 202-360-2380 C: 202-360-2380 [email protected] Proactive Network Administrator focused on cultivating positive and productive relationships both internally and externally. Excellent customer service, sales and product support abilities. Systems analysis Preventative maintenance expert Firmware upgrades knowledge IPS signature updates User account creation Account security maintenance Meticulous record-keeper Print servers maintenance Superb interpersonal skills Performance testing LAN and WAN expertise Wireless Access Point Information Technology Specialst, 07/2013 to Current U.S Army – Fort Drum, NY Trained junior members of IT team regarding network security and troubleshooting of data circuits. Recommended network security standards to management. Managed firewall, network monitoring and server monitoring both on- and off-site. Ensured network, system and data availability and integrity through preventative maintenance and upgrades. Implemented and maintained firewalls, series switches and security appliances.? Monitored 50+ company-wide trouble ticket queues. Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls. Kept up-to-date on new developments in computer and network vulnerabilities, data hiding and encryption. Monitored system logs for all company computers and devices to maximize uptime. Worked extensively with CPN Tactical Network to schedule and store reports. Trained users in the proper use of hardware or software. Tested and evaluated JNN Tactical Network software to improve performance and usability. Wrote ad hoc tools and patches to resolve recurring production problems. Upgraded and expanded network systems and their components. High School Diploma : 2013 Frederick Douglass High School - Clinton, MD Member of Chess Club, Football team, And Basketball team. Coursework in Web Design and Development Computational Science and Engineering coursework Certificate of Acheivement On Army IT Systems : Information Technology, 2014 Fort Gordon Advanced Individual Training For IT - Fort Gordon, GA Member of Student Leadership Corp Coursework in Web Design and Development Computational Science and Engineering coursework Software Process Improvement webinar Software Assurance and Product Lines coursework P ROFESSIONAL SUMMARY SKILLS WORK HISTORY EDUCATION

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DIANGELO FIELDS307 State Street, Watertown, NY 13601 H: 202-360-2380 C: 202-360-2380 [email protected]

Proactive Network Administrator focused on cultivating positive and productive relationships bothinternally and externally. Excellent customer service, sales and product support abilities.

Systems analysisPreventative maintenance expertFirmware upgrades knowledgeIPS signature updatesUser account creationAccount security maintenance

Meticulous record-keeperPrint servers maintenanceSuperb interpersonal skillsPerformance testingLAN and WAN expertiseWireless Access Point

Information Technology Specialst, 07/2013 to CurrentU.S Army – Fort Drum, NY

Trained junior members of IT team regarding network security and troubleshooting of data circuits.Recommended network security standards to management.Managed firewall, network monitoring and server monitoring both on- and off-site.Ensured network, system and data availability and integrity through preventative maintenance andupgrades.Implemented and maintained firewalls, series switches and security appliances.?Monitored 50+ company-wide trouble ticket queues.Troubleshot and maintained all networking devices and infrastructure across the enterprise includingswitches, routers and firewalls.Kept up-to-date on new developments in computer and network vulnerabilities, data hiding andencryption.Monitored system logs for all company computers and devices to maximize uptime.Worked extensively with CPN Tactical Network to schedule and store reports.Trained users in the proper use of hardware or software.Tested and evaluated JNN Tactical Network software to improve performance and usability.Wrote ad hoc tools and patches to resolve recurring production problems.Upgraded and expanded network systems and their components.

High School Diploma: 2013Frederick Douglass High School - Clinton, MD

Member of Chess Club, Football team, And Basketball team.Coursework in Web Design and DevelopmentComputational Science and Engineering coursework

Certificate of Acheivement On Army IT Systems: Information Technology, 2014Fort Gordon Advanced Individual Training For IT - Fort Gordon, GA

Member of Student Leadership CorpCoursework in Web Design and DevelopmentComputational Science and Engineering courseworkSoftware Process Improvement webinarSoftware Assurance and Product Lines coursework

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Provided Tier 1 network-monitoring services on multiple platforms while providing excellent customerservice for more than 15+ users.Managed more than 15+ end users for over 10+ remote sites.Maintained 90% uptime through preventative maintenance and system improvement.

ACCOMPLISHMENTS

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