diamond bank - ir presentation (q3 2012 results) 161012

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  • 7/31/2019 Diamond Bank - IR Presentation (Q3 2012 Results) 161012

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    Investor call presentation

    9-Month Results

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    Forward lookin statements

    This presentation contains or incorporates by reference forward-looking statements regarding the belief or current expectations ofDiamond Bank, the Directors and other members of its senior management about the Groups businesses and the transactions

    . , , , , , , , ,similar expressions identify forward-looking statements.

    These forward-looking statements are not guarantees of future performance. Rather, they are based on current views andassumptions and involve known and unknown risks, uncertainties and other factors, many of which are outside the control of the

    ompany an or s roup an are cu o pre c , a may cause ac ua resu s o er ma er a y rom any u ure resu s or

    developments expressed or implied from the forward-looking statements. Such risks and uncertainties include, but are not limitedto, regulatory developments, competitive conditions, technological developments and general economic conditions. The Bankassumes no responsibility to update any of the forward looking statements contained in this presentation.

    Any forward-looking statement contained in this presentation based on past or current trends and/or activities of Diamond Bankshould not be taken as a representation that such trends or activities will continue in the future. No statement in this presentation isintended to be a profit forecast or to imply that the earnings of the Company for the current year or future years will necessarily

    match or exceed the historical or published earnings of the Company. Each forward-looking statement speaks only as of the date.

    revisions to any forward-looking statements contained herein to reflect any change in Diamond Banks expectations with regardthereto or any change in events, conditions or circumstances on which any such statement is based.

    2

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    Outline

    . ,

    9-Month 2012 YTD Financial Performance (by Abdulrahman Yinusa, CFO)

    Business Segments Performance (by Abdulrahman Yinusa, CFO)

    Concluding Remarks (by Dr. Alex Otti, GMD)

    3

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    Overview

    The macro-economic pulse of the Nigerian economy has been quite supportive to investments with

    over N6.8 trillion local and Foreign Direct Investment (FDI) commitments on the back of stableeconom c ac v es, sca s a y an mprove power supp y

    Central Bank of Nigeria (CBN) has continued to manage liquidity through tightening of monetary

    open position (NOP) to 1 percent from 3 percent

    Activit in the ca ital market is ickin u as evidenced b the ear-to-date rowth of 25 in the NSE

    All Share Index. This is driven by the stronger demand for stocks following the continued improved

    performance of quoted companies, as well as the introduction of market makers within the 3rd Quarter

    The 9-months 2012 performance of Diamond Bank points to a healthy and sustainable profitability

    QoQ on the back of an improved and more efficient balance sheet growth

    4

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    2012 2013 Sustaining the Momentum

    Corporate Banking

    Provision of state-of-the-art, low cost and efficient

    banking services, with a focus on increasing fee-

    Human Capital Management

    Create a culture of ownership, responsibility and

    accountability through the roll out of our performance

    based income

    Re-engineer processes to improve efficiency and

    create a sustainable business model and culture

    mon tor ng an consequence management n t at ve

    Retaining our best people through the use of an

    aggressive reward and recognition model and

    competitive remunerations

    Maintain focus on strategic objective of consistently

    providing a superior customer experience

    Increase market penetration by deepening existing

    Operational EffectivenessEnhance online capabilities for transactions and

    reporting

    customers relationships

    Standardize propositions and products in line with

    target operating model

    long term through automation and centralization of

    customer service function and transformation of

    channel services (Diamond Online Reload)

    Customer experience

    Creation of Service Champions to ensure durability

    of service culture in our various branches and

    Risk management

    Implementation of portfolio planning that recognizes

    relative threats and opportunities across economic

    sectors

    6

    headoffice

    Creation of a Service Idea Box to elicit feedback

    from all staff

    Implementation of a Credit Sanction Grid with the aim of

    checking the incidence of credit abuses in the bank

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    9M 2012 Grou Performance Anal sis

    P&L (NBn) Sep 2012 Sep 2011 % Growth Comments

    Gross Earnings 110 69 59

    Operating Profit 47 20 135

    following from similar profitability reported

    in Q1 2012 and Q2 2012

    Profit Before Tax 23 (6.9) 436million from International FinanceCorporation (IFC) concluded in Q3 2012.

    Total Tier 2 capital now stand at $170

    Balance Sheet (NBn) Sep 2012 Sep 2011 % Growth

    million as at September 30, 2012 with

    another $30 million at advanced stage of

    negotiation to bring the total to $200m out

    Total Assets 1,029 715 44

    Loans to Customers 540 370 46

    of the $500 million planned to be raised

    this year

    7

    Deposits 777 530 47

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    Forecast for 2012 Profitabilit Revised U wards

    Impact on P&L NBn NBn

    Operating Profit 55.0 / 60.0

    Deposits (NBn)Operating Profit and PBT (NBn)

    55.0/60.0

    Provision for Losses

    - Direct Provision (Circa) ~(20.0)

    27.8

    46.657.5

    23.2 27.5

    25.0/30.0

    - r te-o s ~ 10.0 ~ 30.0

    Profit/(Loss) Before Tax 25.0 / 30.0

    -16.3

    2011 9M 2012 2012 est

    Operating Profit PBT

    Sustained profitable growth in Q3 . This was due to solid

    Comments

    2011 2012 est 2013 est

    ROE

    ,

    revenues and growth in other fee-based activities

    Provisioning levels are on target (after adjusting for the

    accounting treatment of loan write-offs)

    >18%

    8

    ROE of high teens expected by year-end-11.2%

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    Outline

    nin m n n r . ,

    9-Month 2012 YTD Financial Performance (by Abdulrahman Yinusa, CFO)

    Business Segments Performance (by Abdulrahman Yinusa, CFO)

    Concluding Remarks (by Dr. Alex Otti, GMD)

    9

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    FinancialHighlightsStrongBalanceSheetGrowth

    Assets Loans(net) Deposits(Dec.2011to

    Sep.2012) +28%+28% +27%+27% +29%+29%

    Stablenetinterestmar in above9%inthelast3 ears 9.1%in9M2012Stablenetinterestmar in above9%inthelast3 ears 9.1%in9M2012Operatingincomeup107.1%YoY,outpacingrevenuegrowthLowcostoffunds below3.5%since2010and2.8%inH12012Operatingincomeup107.1%YoY,outpacingrevenuegrowthLowcostoffunds below3.5%since2010and2.8%inH12012RevenueMix

    ContinuousimprovementinCosttoIncomeratio 50.1%in9M2012,from67.6% in9M2011GrowingRetailBankingbusiness 48%ofNairadeposits;drivinghighmarginsandsustainableearningsUpwardswingtoprofitabilityfollowinglossin2011

    ContinuousimprovementinCosttoIncomeratio 50.1%in9M2012,from67.6% in9M2011GrowingRetailBankingbusiness 48%ofNairadeposits;drivinghighmarginsandsustainableearningsUpwardswingtoprofitabilityfollowinglossin2011

    Efficiencyand

    Profitability

    Capitalratios 16.2%riskadjustedcapitalratioin9M2012 (fortheBank)against15%statutorylimitTier2Capitalinflowof$170m.Additionalinjectionofabout$330milliontobeinjectedinQ42012MinimumCARofabove17%expectedby31st Dec.2012

    Capitalratios 16.2%riskadjustedcapitalratioin9M2012 (fortheBank)against15%statutorylimitTier2Capitalinflowof$170m.Additionalinjectionofabout$330milliontobeinjectedinQ42012MinimumCARofabove17%expectedby31st Dec.2012

    Capital

    10

    ImprovingNPL 5.2%inQ32012,from7.6%inJun.2012and9.4%inDec.2011.Targetbelow5%byDec2012Coverageratio 128.3%inQ32012from64.7%inDec.2011ImprovingNPL 5.2%inQ32012,from7.6%inJun.2012and9.4%inDec.2011.Targetbelow5%byDec2012Coverageratio 128.3%inQ32012from64.7%inDec.2011AssetQuality

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    Grou Statement of Com rehensive Income 9M 2012

    9M 2012

    N' billion

    9M 2011

    N' billion

    YoY

    %

    Q3 2012

    N' billion

    Q2 2012

    N' billion

    Q1 2012

    N' billion

    Q3/Q2

    %

    Comments

    Gross Earnings 109.9 69.0 59.3 45.0 34.2 30.7 31.6

    Net Interest Income 72.4 52.2 38.7 30.4 21.8 20.2 39.4

    or N41 billion to N110

    billion (YoY) and up

    11% (QoQ). This was

    driven by sustained

    growth in risk assetsmpa rmen arge (23.4) (26.4) (11.4) (13.3) (5.5) (4.6) 141.8

    Net interest income(after impairment charge) 49.0 25.8 89.9 17.1 16.3 15.6 4.9

    volume and fee

    generating transactions

    Net interest income up

    39% (YoY) to N72 billion

    21.0 8.0 162.5 8.4 6.9 5.7 21.7

    Operating Income 70.0 33.8 107.1 25.5 23.2 21.3 9.9

    O eratin Ex enses

    107% or N36 billion

    (YoY) and up 10% QoQ

    . . . . . . .

    Profit Before Tax 23.2 (6.9) 436.2 7.8 7.6 7.8 2.6

    Profit After Tax 18.1 (6.1) 396.7 8.1 4.9 5.1 65.3

    11

    Other comprehensive income 0.2 (0.4) 50.0 0.2 (0.2) 0.2 200.0

    Total comprehensive income 18.3 (6.5) 381.5 8.3 4.7 5.3 76.6

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    Grou Ke Underl in Profit Drivers

    52.272.4

    Net Interest Income (YoY: +39%, QoQ: +39%)

    21.0

    Non-interest Income (YoY: +163%, QoQ: +22%)

    NBillionNBillion

    21.830.4

    Sep. 2011 Sep. 2012 Q2 2012 Q3 2012

    8.0 6.9 8.4

    Sep. 2011 Sep. 2012 Q2 2012 Q3 2012

    40.7

    46.8Operating Expenses (YoY: +15%, QoQ: +13%)

    NBillion

    26.423.4

    Impairment Charge (YoY: -11%, QoQ: +142%)NBillion

    15.6 17.7

    Sep. 2011 Sep. 2012 Q2 2012 Q3 2012

    5.5

    13.3

    Sep. 2011 Sep. 2012 Q2 2012 Q3 2012

    Net interest income up 39% YoY driven by sustained growth in lending activities. Customer loans increased by N170 billion from N392

    billion in Sep. 2011 to N540 billion as at 30th September 2012.

    Comments

    Impairment charge down 11% YoY on the back of improved quality of loan book, however increased 142% QoQ following accounting

    treatment of fully-provided loans that were written off in Q3 2012

    12

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    Grou Statement of Financial Position 9M 2012

    9M 2012

    N' billion

    FY 2011

    N' billion

    9M 2011

    N' billion

    YtD

    %

    Q3 2012

    N' billion

    Q2 2012

    N' billion

    QoQ

    %

    Cash & Balances with Central Banks 96.1 55.8 29.5 72.2 96.1 70.1 37.1 Net loan book of N540

    Comments

    Loans & Advances to Banks 115.0 90.6 97.3 26.9 115.0 99.6 15.5

    Loans & Advances to Customers 539.6 392.0 369.9 37.7 539.6 505.7 6.7

    Investments 146.1 190.0 134.1 (23.1) 146.1 120.0 21.8

    billion, up 38% from

    December 2011 and up

    7% QoQ

    Deposit base of N777

    billion u 29% fromPledged Assets 57.6 13.5 21.4 326.7 57.6 63.8 (9.7)

    Fixed Assets & Intangibles 43.3 39.5 38.5 9.6 43.3 40.0 8.2

    Deferred Tax Asset 14.1 10.8 7.6 30.6 14.1 11.0 28.2

    December 2011 and up

    14% QoQ

    Total assets up 28% to

    N1.03 trillion from N803

    billion as at December . . . . . . .

    Total Assets 1,028.6 802.7 714.9 28.1 1,028.6 960.1 7.1

    Deposits from Banks 11.0 21.0 6.3 (47.6) 11.0 9.4 17.0

    Deposits from Customers 776.8 603.0 530.0 28.8 776.8 679.3 14.4

    2011 and up 7% QoQ

    Other Liabilities 55.5 31.5 56.6 76.2 55.5 106.8 (48.0)

    Borrowings 51.9 54.9 26.5 (5.5) 51.9 55.8 (7.0)

    Tier 2 Capital 26.7 - - - 26.7 15.8 69.0

    13

    Un-Audited Profit After Tax 18.3 - - - 18.3 4.9 273.5

    Equity 88.4 92.3 95.5 (4.2) 88.4 88.1 0.3

    Total Equity & Liabilities 1,028.6 802.7 714.9 28.1 1,028.6 960.1 7.1

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    Ke Performance Metrics 9M 20129M 2012 H1 2012 Q1 2012 FY 2011

    NIM 9.1% 9.2% 9.5% 8.8%

    NPL Ratio 5.2% 7.6% 8.0% 9.4%

    Cost of Risk 6.3% 4.2% 4.7% 11.6%

    Cost of Funds 2.8% 2.8% 2.7% 2.2%

    Coverage Ratio* 128.3% 92.5% 87.4% 64.7%Loan-to-Deposit Ratio 74.4% 80.0% 72.7% 69.2%

    Capital Adequacy Ratio (CAR) 14.9% 13.1% 12.4% 13.9%

    Liquidity Ratio 34.1% 39.6% 46.1% 46.3%

    Cost to Income Ratio 50.1% 53.3% 51.9% 66.7%

    The Group Net Interest Margin (NIM) marginally declined to 9.1% in September from 9.2% in H1 2012 due to increase in foreign

    currency loans with lower yields compared to the yield on naira loans

    Comments

    14

    CAR of 16.2% (Bank) and 15% (Group) following Tier 2 capital injection of $170 million (N26.7 billion) and capitalization of audited

    half-year post-tax profit. Arrangement under way for additional Tier 2 capital of $330m to be injected in Q4 2012

    *Note: Coverage Ratio is based on IFRS model of Loan Probability of default, while Nigerian GAAP gives 80% Coverage Ratio.

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    Grou Risk Mana ement Metrics 9M 201

    9M 2012

    N billion

    H1 2012

    N billion

    Q1 2012

    N billion

    Q4 2011

    N billion

    . . . .

    NPL 30.0 41.4 37.4 39.4

    38.3 32.7. .

    NPL Ratio 5.2% 7.6% 8.0% 9.4%

    NPL Coverage Ratio* 128.3% 92.5% 87.4% 64.7%

    Comments

    overage a o mprove o . n ep em er rom . n une .

    NPL ratio of 5.2% in September from 7.6% in June 2012

    Target NPL ratio for December 2012 still remains < 5.0%

    *Note: Coverage Ratio is based on IFRS model of Loan Probability of default, while Nigerian GAAP gives 80% Coverage Ratio.

    15

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    Grou Balance Sheet Structure

    960 1,029

    Balance Sheet Trend (NBn)

    1,029 211

    Total Assets (NBn) Sep 2012 (Dec 2011)

    803 146

    603679

    777

    392506 540

    540

    146

    392

    190

    Dec. 2011 Jun. 2012 Sep. 2012

    Total assets & Contingents Deposits Loans & Advances

    43 31

    TotalAssets

    LiquidAssets

    RiskAssets

    Investments PledgedAssets

    FixedAssets

    OtherAssets

    40 21

    Balance sheet up N226 billion or 28% to N1.03 trillion year-to-

    date (Dec 2011 N803 billion) and up 14% QoQ. The growth

    Comments

    1,029 11 777

    Total Liabilities (NBn) Sep 2012 (Dec 2011)

    803 60321

    year-to-date and Tier 2 Capital of N27 billion

    Net Risk Assets up by N148 billion or 38% to N540 billion (Dec.

    2011: N392 billion) and up 7% QoQ

    De osit base stood at N777 billion re resentin a 29%56

    52 55 032

    16

    increase from the N603 billion recorded by FY 2011 and 14%

    increase QoQ

    107

    Total Liabilities Dep. FromBanks

    Deposits OtherLiabilities

    Borrowings Tier 2 Capital Equity

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    Grou Lendin

    Dec-11Gross Loan Breakdown Dec 2011 (Jun 2012)

    N417Bn (N544Bn)

    Sep-11

    N578Bn

    Gross Loan Breakdown Sep 2012

    12%

    13%

    7%

    6%

    5%

    General Comm 25% (25%)

    Oil & Gas 19% (26%)

    Real Est & Const 13% (11%) 24%

    6%

    6%

    Oil & Gas 27%

    General Comm 24%

    Manufacturing 12%

    19%

    5%

    5%

    Manufacturing 12% (11%)

    Power & Energy 7% (5%)

    Consumer Credit 6% (10%)

    Others 5% (1%)

    5

    4%

    3%

    Real Est & Const 9%

    Others 6%

    Government 6%

    Power & Energy 5%

    25%1%

    1%

    ICT 5% (3%)

    Government 5% (5%)

    Agriculture 1% (1%)

    Trans ortation 1% 1%

    27%

    1%

    1%

    Consumer Credit 4%

    ICT 3%

    Agriculture 2%

    Trans ortation 1%

    17

    Finance and Ins. 1% (1%) Finance and Ins. 1%

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    Grou Loan and De osits Growth

    777

    Loan Growth, Non Performing Loans (NBn) &

    Deposits Growth

    266.5Over 12 months

    Chart TitleGross Loan Analysis by Maturity (NBn) Sep 2012

    (Dec 2011)

    417466

    544 578

    603 641679

    81.3

    .

    100.0

    120.4

    1-3 months

    0 - 30 days

    39 37 41 30

    Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    75.3

    .

    34.4

    56.9

    3-6 months

    6-12 months Sep. 2012

    Dec. 2011

    Loan to Deposit Ratio

    Loans and advances (gross) were up by 38% to N578 billion year-to-

    Comments

    .

    69.2% 72.7%.

    74.4%date and up 6% QoQ (Dec 2011: N417 billion). The growth in loan

    portfolio is driven by our growing customer relationships especially

    in the corporate end

    About 54% of loan portfolio falls within 12 months while 46% are

    18Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    medium to long term loans

    The loan to deposit ratio (LDR) of 74.4%

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    Grou NPL Anal sis

    General Commerce 29%

    NPL by Sector (Dec. 2009)NPL by Sector (Sep 2012) NPL by Category

    N39.4Bn N41.4BnN47.7Bn N30.0Bn

    as nergy

    Consumer Credit 15%

    Transp. & Comm. 11%

    Manufacturin 6%N30.0Bn

    39% 39%

    74% 58%

    18% 22%

    Others 5%Agriculture 4%

    Real Estate & Constr. 2%

    8%

    20%

    Sep. 2011 Dec. 2011 Jun. 2012 Sep. 2012Substandard Doubtful Lost

    General Commerce 35%

    NPL by Sector (Dec 2011)

    General Commerce and Oil & Gas sectors account for

    Comments

    Real Estate & Constr. 11%

    Transp. & Comm. 9%N39.4Bn

    Asset quality continues to improve as non-performing

    loans (NPL) declined to N30 billion in Q3 from N41 billion

    Q2 while gross risk assets increased to N578 billion in Q3

    Manufacturing 3%Others 4%

    19

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    Grou Asset Qualit

    11.5%

    NPL Ratio

    128.3%

    Coverage Ratio

    9.4%8.0% 7.6%

    5.2%57.6% 64.7%

    87.4% 92.5%

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012 Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    7.1%

    11.6%

    6.3%

    Cost of Risk

    Non-performing loans (NPL) ratios improved to 5.2% in Q3 from

    7.6% in Q2. NPL Ratio to be brought to

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    Bank Ca ital and Li uidit

    17.9%

    14.9% 15.2% 16.2%

    Capital Adequacy (CAR)

    28%

    Liquid Assets Sep 2012 (Dec 2011)

    Sep. 2012 (Outer Circle)Dec. 2011 (Inner Circle).

    10% 10% 10%

    15% 15%

    21%

    38%16%

    Cash & Equivalent

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    Actual CAR Stat. Minimum Requirement

    56%

    Placement

    Treasury Bills

    44.2%46.3% 45.9%

    39.6%

    Liquidity

    Further injection of Tier-2 capital in Q4 will increase CAR to over

    17% by year end

    Comments

    34.1%

    30% 30% 30% 30% 30%

    The deposit liabilities funded over 75% of the groups total

    assets

    Decrease in liquidity ratio to 34.1% in Q3 from 39.6% in Q2 on the

    back of increase in cash reserve ratio (CRR) to 12% from 8% in

    21

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    Liquidity Stat. Minimum Requirement

    July by the Central Bank of Nigeria

    Continue to focus on stable source of funding to exploit marketopportunities

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    Outline

    . ,

    9-Month 2012 YTD Financial Performance (by Abdulrahman Yinusa, CFO)

    Business Segments Performance (by Abdulrahman Yinusa, CFO)

    Concluding Remarks (by Dr. Alex Otti, GMD)

    23

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    Grou Business Se ments

    Business

    Lines Retail Banking Business Banking Corporate Banking Other Subsidiaries

    Retail banking providesconsumer loans, mortgageloans, credit card and otherfacilities, handling deposits forindividuals and legal entities,

    Focus is to grow a diversifiedand profitable asset base,increase deposits, fee basedbusiness & international trade,finance. Also deliver client

    The Corporate Banking ispositioned to provide leadingfinancial services capabilitiesto large local and multinationalcorporate clients in the various

    Diamond Bank Benin (DBB),Diamond Bank Cote dIvoire,Diamond Bank Senegal,Diamond Bank Togo, andDiamond Pension Fund

    Description

    affluent segment, retail mass

    markets and Micro, Small &Medium scale Enterprise(MSME) businesses

    beneficial business

    relationships with small,medium and fairly large-scalebusiness enterprises, as well ashigh net-worth and medium

    economy

    Expertise in financingstrategies to empower ourclients ambition as we work

    Deposits

    income individuals

    N267.8bn (Q2: N265.1bn) N364.2bn (Q2: N295.8bn ) N63.4bn (Q2: N51.0bn ) N81.4bn (Q2: N67.4bn)

    Risk Assets

    (net)

    NPLs

    N68.0bn (Q2: N65.1bn) N211.2bn (Q2: N204.4bn) N209.8bn (Q2: N190.2bn) N50.6bn (Q2: N46.0bn)

    N6.8bn N13.9bn N6.0bn N3.3bn

    24

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    Retail Bankin

    Branch Expansion Plans 130 branches in the next

    two years through a combination of organic growth and

    Retail Banking Growth Strategy

    Over 1.9 million retail clients with about 2,400 new product sales per day

    and over 220 branches

    Current Position

    Customer

    Recruitment

    Maximise relationship value through differentiated

    product suite (Assets : Auto loans, personal,

    mortgage and credit cards; Liabilities: SavingsXtra,

    Xclusive, etc.)

    Monthly recurring fee income increased from less than NGN100mn in

    June 08 to over N900m in September 2012

    One of the most innovative retail bank in Nigeria

    Best Credit Card in Nigeria award (2nd year running) (Expo Africa)

    Focus on adding value to customers and lowering

    barriers to banking developing propositions for un(der)banked population through partnerships with EFINA,

    WWB, USAID and IFC

    Implementation of the above growth strategies expected to increase

    Over 7,348 POS deployed

    Total retail deposits of N267.8bn funds about 48% of banks Naira

    balance sheet and accounts for 34% of total deposits

    Total risk assets of N68.0bn comprises 12.6% of total loan portfolio

    5.3 4.8

    Retail Risk Assets Classification (NBn)

    number of active customers and diversify income streams

    Geographic Presence

    3.9 2.7 2.7 2.6

    9.3 8.7 8.4 8.2 7.9

    30.5 33.3 33.0 34.7 38.1

    . . .

    South South

    Total: 23

    North East

    Total: 13

    South West

    Total: 13

    South East

    Total: 48

    223

    Total: 76

    25

    .2 . . 11.5 10.2.

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012Personal Loan Autoloan and Lease Mortgages MSME Credit Card

    North CentralTotal: 39North WestTotal: 11

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    Retail Banking The Most Customer Centric Retail Bank in Nigeria

    PersonalLoan 15%

    (24%)

    Sep 2012 (Dec 2011)

    18% 24%

    Time

    deposits12% (10%)

    Sep 2012 (Dec 2011)

    Mortgage12%

    (13%)

    24%

    13% (13%)

    MSME

    CreditCard 13%

    (7%)

    53% (51%)

    Savings &Current

    A/C 88%

    (51%) Autoloan& Lease4% (4%)

    Total Retail Loans N68bn (Dec 2011: N65bn) Total Retail Deposits N268bn (Dec 2011: N230bn)

    Optimise channel mix to enable customers to self-select the most appropriate channel to interact with us in a way that provides value to

    the customer and the organisation

    Offerin consumers the broadest ran e of services throu h full multi-channel inte ration and o timization

    Comments

    26

    Training the sales force and relationship managers to be more effective and efficient

    Customized cross-selling by leveraging relationships, brand and technology

    Segmenting our mass customer base is key to delivering relevant personal banking solutions

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    Retail Bankin Quarterl Trend in De osits

    Retail Deposits (NBn)

    28% 17%

    Customer Recruitment - Focus on adding value tocustomers and lower barriers to banking through

    Strategy for deposit growth

    90% 90% 88% 88% 88%

    10% 10% 12% 12% 12%

    creating a consistent customer experience acrosskey channels: branches, online, mobile devices, andcontact centres

    N210bn N230bn N248bn N265bn N268bn

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    Low Cost Deposits Fixed Deposits

    - -Liabilities Grow customers base by providinginnovative product propositions to suit their needs.

    Customer Experience Provide a consistentexperience across all channels while directingcustomers to their channels of choice.

    51% 51%

    Deposits (NBn)Retail Deposits to Banks Total Deposits Naira (%)

    Customer Centricity48% 48%

    Achieving

    Leadership

    in Retail

    Financial

    Niche Market

    Deployment of modern technology

    27Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    Operational excellence

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    Retail Bankin Continues to show Health Growth

    Retail Quarterly Fee Revenue (NBn)

    50% 69%65.0 65.1 68.0

    Retail Risk Assets (NBn)

    1.81.6

    1.92.2

    2.7. .

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    8% 8% 10% 12% 13%

    Retail Risk Assets Classification (NBn)

    Regular monthly Fee Income for Q3 2012 of over N900

    million

    Comments

    6% 4% 4% 4%

    15% 13% 13% 13% 12%

    48% 51% 52% 53% 56% Average product sales approaching 50,000 per month

    High margin, high fee business driving growth in

    profitability

    28

    23% 24% 21% 18% 15%

    Sep. 2011 Dec. 2011 Mar. 2012 Jun. 2012 Sep. 2012

    Personal Loan Autoloan and Lease Mortgages MSME Cre. Card

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    Outline

    . ,

    9-Month 2012 YTD Financial Performance (by Abdulrahman Yinusa, CFO)

    Business Segments Performance (by Abdulrahman Yinusa, CFO)

    Concluding Remarks (by Dr. Alex Otti, GMD)

    29

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    Diamond Bank Outlook for Q4 2012

    The return to profitability since Q1 of 2012 is expected to continue in Q4 2012 following

    Despite persisting security challenges in some parts of the country, the overall investment

    ,

    Sectors

    Our growth strategy remains focused on organic expansion in the short term to deliver

    superior shareholder value

    On the back of our sustained profitability in Q3 2012, we have again reviewed ourprofitability projection for Full Year 2012 upwards with target ROE from minimum of 15%

    to above 17.5% by the end of the 2012 Financial Year

    30

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    31

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    32

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    Bank Statement of Financial Position 9M 2012

    9M 2012

    N' billion

    FY 2011

    N' billion

    9M 2011

    N' billion

    YtD

    %

    Q3 2012

    N' billion

    Q2 2012

    N' billion

    QoQ

    %

    Cash & Balances with Central Banks 76.4 54.4 22.1 40.4 76.4 54.4 40.4

    Comments

    Loans & Advances to Banks 97.0 72.1 86.3 34.5 97.0 85.9 12.9

    Loans & Advances to Customers 489.0 347.3 355.7 40.8 489.0 459.7 6.4

    Investments 131.5 179.2 118.4 (26.6) 131.5 109.1 20.5

    Net loan book up 41% or

    N142 billion to N489

    billion year-to-date, this

    implies acceleration of

    9% in Q3 2012, from 32%

    rowth in H1 2012 to 41% . . . . . . .

    Fixed Assets & Intangibles 39.9 35.9 34.6 11.1 39.9 36.8 8.4Deferred Tax Asset 14.0 10.8 7.5 29.6 14.0 10.9 28.4

    Other Assets 13.4 6.3 13.5 112.7 13.4 44.0 (69.5)

    growth in 9M 2012.

    Deposit base up 14% to

    N695 billion (QoQ) and

    up 28% year-to-date

    Total Assets 918.8 719.5 659.5 27.7 918.8 864.6 6.3

    Deposits from Banks 6.2 3.9 4.6 59.0 6.2 4.8 29.2

    Deposits from Customers 695.4 545.2 485.5 27.5 695.4 612.7 13.5

    Total assets up N54

    billion or 6% QoQ to

    N919 billion and up 28%

    year-to-date (Dec 2011:

    N719 billion)

    er a es 35.0 26.4 30.4 32.6 35.0 83.8 (58.2)

    Borrowings 51.9 54.9 26.5 (5.5) 51.9 55.8 (7.0)

    Tier 2 Capital 26.7 - - - 26.7 15.8 69.0

    -

    34

    . - - - . . .

    Equity 85.1 89.1 112.5 (4.5) 85.1 86.8 (2.0)

    Total Equity & Liabilities 918.8 719.5 659.5 27.7 918.8 864.6 6.3

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    Bank Ke Performance Metrics 9M 2019M 2012 H1 2012 Q1 2012 FY 2011

    NIM 9.7% 9.7% 10.0% 9.1%NPL 5.1% 7.7% 8.2% 9.9%

    Cost of funds 2.8% 2.8% 2.6% 2.1%

    Coverage 136.0% 95.5% 91.4% 69.9%

    Loan-to-Deposit Ratio 75.6% 80.9% 72.4% 68.4%

    Capital Adequacy 16.2% 15.2% 13.3% 14.9%

    Liquidity 34.1% 39.6% 45.9% 46.3%

    Cost to Income Ratio 48.3% 51.4% 49.5% 64.5%

    35

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    Bank Risk Mana ement Metrics 9M 201

    9M 2012

    N billion

    H1 2012

    N billion

    Q1 2012

    N billion

    Q4 2011

    N billion

    . . . .

    NPL 26.7 38.0 34.9 36.9

    Provisions 36.6 36.3 31.9 25.8

    NPL ratio 5.1%7.7% 8.2%

    9.9%NPL coverage 136.0% 95.5% 91.4% 69.9%

    36