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SAP Note 1478974 - Diagnostics in SAP Solution Manager 7.1

Note Language: English Version: 6 Validity: Valid Since 23.09.2011

Summary

SymptomYou need information about availability and limitations of End-to-End RootCause Analysis tools in the context of Solution Manager 7.1

Other termsE2E, SMD, Solution Manager Diagnostics, E2E Alerting Infrastructure

Reason and PrerequisitesBy default not all Products are supported from a Root Cause Analysis setupand tool level and in all cases specific software component levelsprerequisites must be met.

SolutionThis note describes the Managed Systems Product coverage and provide a setof important related SAP notes.

In any case the Root Cause Analysis prerequisites as listed in SAP note1483508, must be addressed first of all.

Also, refer to SAP note 1472465 to have indications on the points to payattention to while modeling or verifying the Managed Systems ProductInstances assignments.

Supported Products and Prerequesites by SAP Solution Manager SP:

o SAP Solution Manager 7.1 SP01 and SP02

Find below the restrictions per Product concerning Root CauseAnalysis End-to-End Tools support. The following abbreviations areused: WA for E2E Workload Analysis, EA for E2E Exception Analysis,CA for E2E Change Analysis and TA for E2E Trace Analysis (usingInternet Explorer / SAPGui). The term E2E Tools refers specificallyto the following set of tools: WA, EA, CA, TA. Note that the othernon End-to-End tools like File System Browser are always supported.

The Managed system product release lists below sometimes contain apattern, like 7.0x, in order to make the enumeration more readable.But 7.0x for example will not mean that all up-coming EnhancementPackages will be supported with this Solution Manager SupportPackage. Currently the release support is mainly as follow:

- For NW based Products 7.0x: 7.0, 7.0 EhP1 and EhP2

- For NW based Products 7.1x: 7.1 and 7.1 EhP1

Finally be aware that in case a specific Product has no E2E Toolssupport, although it is SAP NetWeaver ABAP or Java based, you coulddefine the Technical System as having as additional ProductInstance an "Application Server ABAP" or "Application Server Java".The Product Instance selection could be performed during the setupunder solman_setup transaction -> Managed System Configuration ->Select Product -> Configure Products.

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SAP Note 1478974 - Diagnostics in SAP Solution Manager 7.1

- SAP BW (Business Warehouse): all tools for 3.5, 7.0x, 7.1x, 7.3

- SAP CE (Composition Environment): all tools for 7.1x, 7.2, 7.3

- SAP Convergent Charging: without E2E tools for 1.0, 2.0

- SAP CRM (Customer Relationship Management): all tools for 5.0,5.2, 2007, 7.0, 7.01

- SAP Enterprise Portal (EP): all tools for 6.40, 7.0x, 7.3

- SAP ePOS (Enterprise POS): without E2E tools for 3.1

- SAP ERP (Enterprise Resource Planning): all tools for 5.0, 6.0x

- SAP E-Sourcing/CLM: without EA, CA, TA for 4.2, 5.1/CLM 2.0,7.0/CLM 7.0

- SAP GRC Access Control (GRC AC): all tools for 5.2, 5.3

- SAP Manufacturing Execution (ME): without E2E tools for 5.1,5.2

- SAP MII (XMII, Manufacturing Integration and Intelligence):without E2E tools for 11.5, 12.0

- SAP Netweaver MDM (SAP MDM): without EA, TA for 5.5 SP6 and seeSAP Note 1268326 for 7.1

- SAP PI (Process Integration, XI): without E2E TA for 3.0, 7.0x,7.1x, 7.3

- SAP RTOM (Real Time Offer Management): without E2E tools for7.0, 7.1

- SAP SCM (Supply Chain Management): all tools for 4.1, 5.0,2007, 7.0.

N.B.: E2E TA offers additionally Livecache Profiling (DeepAnalysis of the LCA Routines) with SCM 7.0 Systems.

- SAP SRM (Supplier Relationship Management): all tools for 5.0,6.0, 7.0

- SAP Trex: without EA, TA for 6.1, 7.0, 7.1, 7.25

- SAP WebDispatcher: only WA, CA for 7.1, 7.2

- SBOP BPC for Microsoft and Netweaver (SAP BPC): without E2Etools for 5.1, 7.0 and see SAP note 1461749 for 7.5

- SBOP Enterprise XI (BOE): 3.0, 3.1 (N.B.: Only Win Event logfor EA)

- SBOP Explorer: without CA, TA for 3.2

- SBOP Financial Consolidation (FC): without E2E TA for 7.0, 7.5

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SAP Note 1478974 - Diagnostics in SAP Solution Manager 7.1

- SBOP Strategy Management: without E2E tools for 7.0 and withoutE2E TA for 7.5

- Tomcat: 6.0

- WebSphere: without TDA for 6.0 / 6.1 / 7.0

o SAP Solution Manager 7.1 SP03

In addition of the above mentioned information, the followingrestrictions per Product concerning Root Cause Analysis End-to-EndTools support also apply.

- SBOP Explorer: 4.0

- SBOP BI PLATFORM (former known as Enterprise XI / BOE): 4.0

- SBOP Data Services: 4.0

- SBOP Information Steward 4.0

Be aware that Software prerequesites on the Managed Systemside are also listed in SAP Note 1483508.

Information about End to End Diagnostics can be found underhttp://service.sap.com/diagnosticshttp://service.sap.com/alm

Header Data

SAP Note No.: 1478974Note Language: EnglishMaster Language: EnglishVersion: 6Valid Since: 23.09.2011

Release Status: Released for CustomerReleased on: 23.09.2011 11:21:04Released by: Olivier MONTABERT

Priority: Recommendations/additional info

Author: Olivier MONTABERTEntered by: Frederic OzonProcessed by: Olivier MONTABERTLast Changed by: Olivier MONTABERTOn: 23.09.2011 11:21:04

Category: Advance developmentStandard Note: No

Primary Component: SV-SMG-DIA Solution Manager Diagnostics

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SAP Note 1478974 - Diagnostics in SAP Solution Manager 7.1

Secondary Components:SV-SMG-MON-ALR End-to-End AlertingInfrastructure

The Note is release-independent

Related Notes

Number Short Text

1483508 Solution Manager 7.1: Root Cause Analysis pre-requisites

1472465 SAP Solution Manager 7.1 - System Landscape Setup Guide