development plan for dublin city public libraries 2012-2016

what is the stars?

A DEVELOPMENT PLAN FOR DUBLIN CITY PUBLIC LIBRARIES 2012–2016

“ I ofen looked up at the sky an’ assed meself the question

– what is the moon, what is the stars? ” – Sean O’Casey, Juno and the Paycock

(Captain Boyle, Act 1)

A DEVELOPMENT PLAN FOR DUBLIN CITY PUBLIC LIBRARIES 2012–2016

Contents

Section 1 Section 3Vision 4 ThematicOverview 31

GuidingPrinciples 5 Theme–AccesstoIdeas,InformationandImagination 33

Theme–PlacesforPeople 35

Foreword 7 Theme–TheLiteraryCity 43

Theme–InclusionandParticipation 47

Introduction 8 Theme–TheCityPastandPresent 49

Theme–TheConnectedSpace 51

Timeline 10 Theme–BuildingCapacityandInnovation 53

AppendixSection 2 ResearchandServiceReview 56

AboutDublinCityPublicLibraries 14

Bibliography 57

ConsultationProcess 20

ManagementStructure 60

AprofileofDublinCity–thedemographic,social,culturalandeconomiccontext 22 BranchLibraries 61

Acknowledgements

Whatisthestars?TheDublinCityPublicLibrariesDevelopmentPlan2012-2016waspreparedwith theinputofthestaffofDublinCityPublicLibraries.

ItwaswrittenbyMargaretHayesandeditedbyAngelaCassidy

ResearchfortheplanwascarriedoutbyClodaghKingston,EvelynConway,AngelaCassidyandPaulFusco.ConsultationwasconductedbySheilaKelly,AngelaCassidyandClodaghKingston.

Thecontributionsofthefollowingaregratefullyacknowledged:

ThemembersofDublinCityCouncil,inparticularthemembersoftheArts,Culture,LeisureandYouthAffairsStrategicPolicyCommittee.

ThemanagementandstaffofDublinCityPublicLibrarieswhoparticipatedenthusiasticallyintheconsultationprocessforthisplan.

StaffofotherDublinCityCouncildepartmentswhohavecontributedtothePlanandwhowillcontributetoitsdelivery,particularlythestaffoftheCulture,RecreationandAmenityDepartment,CityArchitect’sDepartmentandotherCouncildepartments.

MsNormaMcDermot,DirectorofAnChomhairleLeabharlanna.

MembersoftheLibrariesAccessGroup.

ImagesofceramicportraitsarecourtesyoftheartistEleanorSwan.“Thehapticqualityoftheworkinvitestheviewer,whethersightedorvisuallyimpaired,toexploretheir

ownperceptualawarenessthroughtheirtactual,visualandcognitivesenses.”EleanorSwan

ISBN978-1-907002-08-3

Copyright©2012DublinCityPublicLibraries.Allrightsreserved.

Section1

Vision GuidingPrinciples

Foreword Introduction

Timeline

Por

trai

t of a

Man

SECTION 1 VISION GUIDING PRINCIPLES SECTION 1

Vision Guiding Principles

4 Acapitalcity,withdynamic,relevantandresponsive21stcentury publiclibraryandarchiveservicesforresidents,workers,students andvisitorstoDublin.

Mission Wewillmaximiseopportunityforall–individualsandcommunities –throughguidedaccesstoideas,learning,literature,information andheritageresourcessupportedbyculturalprogramming.

Method Wewillcreateawarmandinclusiveknowledgenetworkwith client-centricservicesdeliveredbyfriendly,well-trainedstaff.We willuseallmedia,togetherwithrealandvirtualspaces,todeliver optimumservices.Librarieswillbefree,funandeasytouse.

Thereisnotsuchacradleof

democracyupontheearthas

theFreePublicLibrary,this

republicofletters,where

neitherrank,office,norwealth

receivestheslightest

consideration.

–AndrewCarnegie

5 Thecoreprincipleswhichwillguidethecontinuedgrowthand developmentofDublinCityPublicLibrariesoverthecourseofthis planemanatefromanorganisationalculturewithastrongsocial inclusionandcustomerserviceethos.

Equality Wearecommittedtoprovidingservicesforeveryone,including peoplewithdisabilities.Werespectandvalueindividualsand communitiesandseektopromoteequalityanddiversityinthe servicesweoffer.

Libraries are free Webelievethatfreeaccesstoideas,knowledgeandinformation isfundamentaltobuildinganinformedsociety.

Inspiring the joy of reading and the life of the imagination Librariessupportandpromoteareadingcultureforallagesand abilities.Werecognisetheinherentvalueofreadinginexpanding lifechances.

Partnership and Collaboration Weworktobuildrelationshipsandcultivatepartnershipswith thewidercommunity,withcivic,nationalandinternational stakeholders–lookingup,lookingoutandlookingin–toforma publicvaluemodelofengagement.

The customer at the centre of what we do Peoplearecentraltoallserviceoutcomesandimpacts.We striveforexcellenceandprofessionalisminouractivitiesandwill embracebenchmarkingopportunitiestocontinuouslymeasure ourperformanceandensurewearedeliveringthebestpossible serviceforclients.

Innovation and Change Recognisingthatalibraryisagrowingorganism,weanticipate andrespondtotherapidlychangingenvironmentinwhichwe serve.Weareresilientandresourcefulintheinterestsofour clientsandtherelevanceandsustainabilityoftheserviceswe provide.

DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016

John Tierney CityManager

7

DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016

SECTION 1 FOREWORD

Foreword

Thisplansetsoutastrongvisionandclearstrategicdirectionfor thesustainabledevelopmentofDublinCityCouncil’spubliclibrary andarchiveservicesoverthefiveyearperiodfrom2012to2016. IthasbeenpreparedandadoptedbyCityCouncilinaccordance withtheLocalGovernmentAct2001(Section78)andissetwithin astrategicframeworkofsevenhigh-levelthemes,objectives andpriorityactions.Thesewillguidetheimplementationofthe planwhich,inturn,willbetranslatedintotargetedandmeasured annualbusinessplansandwillbesubjecttoregularreviewand evaluation.

ItbuildsonpreviousplansandprogrammesdeliveredbyDublin CityPublicLibraries,thecity’slibraryandarchiveauthority, andcontinuesaproudrecordofsubstantialprogressand achievement.

Thisplanhasbeenshapedandinformedby:athoroughreview andanalysisoftheexistingservice;consultationwithkey stakeholdersandanin-depthenvironmentalscantrackingkey changedriversandshiftingeconomic,demographicandlifestyle trends.Italsotakesintoaccountcurrenteconomic,socialand culturalpolicysetatlocal,regional,nationalandEUlevels,which reflectcurrentnationalandglobalconcerns.

Whilebuildingonexistingservicestrengths,itchartsatargeted course,achievablewithinthecontextofreducedresources,for new,innovativeandimprovedservicesthatmeetthecommunity’s changingeducational,informational,culturalandleisureneeds andinterests.Inlinewiththesolidphilosophicalbasisonwhich thelibraryservicewasfoundedin1884,itispermeatedbya strongequalityandsocialinclusionethos.

LordMayorAndrew Montague

SECTION 1 INTRODUCTION INTRODUCTION SECTION 1

Introduction

8 DublinCity,withapopulationof527,612isthepolitical, administrative,educational,commercial,retailandculturalcapital ofIreland.ItstandsatthegatewaytotheGreaterDublinArea (GDA),anurbanareawithapopulationof1,273,069(Census 2011).Dailyvisitorstothecityincluderesidents,workers, shoppers,studentsandtourists.Dublinistheeconomicengine ofthestateanditspubliclibraryservicemusthaveregardtothe local,nationalandinternationalcontextinwhichthecityoperates.

Intheseconddecadeofthe21stcentury,thisplanformspart ofasharedvisionforDublin,forthecreationofanattractive, vibrantandinclusivecity,witharenewedemphasisoncreativity, sustainabilityandwell-being.Itseekstopositionthecity’s publiclibraryandarchiveservicesascentraltothedeliveryofa collaborativestrategyforabetterqualityofeconomic,socialand culturallifeforthecity’sresidents,workers,studentsandvisitors.

AttheheartofthisplanisavisiontomakelifebetterforDubliners. Thevisionisofa21stcenturypubliclibraryservicefitforacapital city,awarmandinclusiveknowledgenetworkwithapower houseofideasandinformationatitsheart.Itwillbedelivered

bylibrarystaffwhoarecompetent,confidentandfriendly.Our ambitionisthatthepublic–reader,learner,researcher,visitor andtourist–isincharge;abletoenjoyandlearnfromquality collections,seamlessservices,andpersonalisedhelpand information,whetherinwelcomingbuildingsoronline.

Publiclibrarieshaveakeyroletoplayinthecountry’srecovery fromthecurrentrecession.Helpingindividualsandcommunities torealisetheirpotentialandenhancetheirskillsandcapacities willcreateopportunitiesforinnovativecontributionstoworkable solutions.Newmodelsofcreativity,enterpriseandemployment canresult.Inthesedifficulttimeswewillmaximisevaluefor publicfundingreceived.Changesplannedwillbefocusedonthe evolvingrequirementsofclients,currentmembersandaudiences yettobeserved.

Todeliverthisvisionthefollowingkeyservicedriverspresent challengesandsuggestopportunities:

Clients–Thechallengeistoknowandunderstandourclients andtowelcomeandincludethem.Thereareopportunities

tomakearealdifferenceinthelivesofreadersandlearners, individuals,familiesandcommunities,tobeafriendandsupport throughouttheirlives.Thekeytosuccesswillbeinqualitative communityanalysisandaninnovativemarketingstrategyand plan.Childrenandyoungpeoplewillreceivespecificattentionas clientsofthepresentandthefuture.

Competence–Thechallengeistodevelopandinculcatea learningandserviceculturewithinourorganisation,inorderto

9 achieveefficientandeffectiveserviceswithflexible,adaptable andorganicteams.Thereareopportunitiestodevelopstaffskills todeliverqualityservicesandprogrammes,maximisingtheir professionalandpersonalgrowth,whilehelping,guidingand mentoringclients.

Content–Thechallengeistoprovidetimely,focused,diverse collections–bothprintanddigitalwhilecreatingnewproducts andservicesusingnewmedia.Therangeandqualityof collectionsprovidedisstillcoreandcentraltolibraryservice delivery.Thereareopportunitiestobuildliterature,learningand memorycollectionsandtosupportclientsfrompre-school toPhD,whetherinpursuitofaccreditation,recreationorself empowerment.Aparticularfocuswillbeontheneedsofa creativecityandsmarteconomy.

Connectivity–ThechallengeistoprovideoptimumICT broadband/wirelesssaturationwitheServicesandcommunication channels,creatinganinteractive,on-goingconversationwith clientsandtheirneeds.Thereareopportunitiestosupportthe

knowledgeeconomyandup-skillingagendawithinformation literacyprogrammes.

Culture–Thechallengeistoanimatethelibrarynetwork ascommunityculturalspaceswithresources,experiences, programmesandprojectsforallagesandcommunitiesof sharedinterest.DevelopingDublin’sstatusasaUNESCOCityof Literaturewillbeaparticularfocusofcollaborativeengagement withinthecitycouncilandwithstakeholdersatcivic,nationaland internationallevels.

Community–Thechallengeistoprovide,maintainandrefresh abuiltnetworkofspacesandplaceswhicharewelllocated, accessible,flexibleandsustainable.Therewillbeopportunities toprovidequalitylibraryspacesandsettings,visiblecommunity resourcesofaestheticandfunctionalexcellence–anetworkwith anewcitylibraryforDublinatitsheart.

IamconfidentthatwiththesupportofDublinCityCouncil, nationalgovernmentandpartners,thelibraryandarchiveservice candeliveronthisdevelopmentplanachievingnewstandardsof excellenceinserviceprovision,standardsbefittingacapitalcity,a cityofliteratureandlearning.

Margaret Hayes DublinCityLibrarian


DublinSwell: Words and voices from the City Of Literature

Rathmines Access project

Join Your Library its Free

The Jacks are Back

Frontline Online Reader Development Training

Book Tender

Collection Development Policy

Ballyfermot Refurbishment

Project

One City One Book: Dubliners, Children Save Dublin

Spring Programme Intergenerational events. Dublin City of Science 2012

Self Service in the Central Library

Web 2 Blogs

City Library Project City of Literature Promotion and Celebration

Education and Cultural Partnerships Digitisation of the Collections

Renewal and Upgrade of the ICT Infrastructure

Collections Spaces

Literature Programmes

Memory ICT

Staff

Children’s Service Strategy

One City One Book: Strumpet City

The 1913 Lockout Commemoration

Online Booking

Digitisation Skills Training for Staff

Storage Review

Kevin Street Refurbishment Project

Icelandic Writers in Residence

Commemorations: The Battle of Clontarf & the First World War

100 years of the Republic commemorations

Retender for books

Centenary of the Mansion House

and 350th anniversary of

Dublin’s first Lord Mayor’

2011 2012 2013 2014 2015 2016

Section2

AboutDublinCityPublicLibraries Consultation

PolicyContext Profile

Por

trai

t of G

eorg

e D

yer

14


SECTION 2 ABOUT DUBLIN CITY PUBLIC LIBRARIES

15


SECTION 2 ABOUT DUBLIN CITY PUBLIC LIBRARIES

About Dublin City Public Libraries

DublinCityPublicLibraries(DCPL)isIreland’slargest libraryservice,withresponsibilityforthedeliveryofhigh quality,effectivepubliclibrary,informationandarchive servicestoaresidentpopulationofoverhalfamillion

people(525,383,Census2011).ItisasectionofDublinCity Council’sCulture,RecreationandAmenityDepartment,which, forpolicyformulationpurposes,isalignedwiththeArts,Culture, LeisureandYouthAffairsStrategicPolicyCommittee.

Currentlyattractingover3millionvisitorsayear,itrepresentsone oftheCityCouncil’skeyandmostinclusiveculturalservicesand institutions.

Throughitscollections,resourcesandculturalprogrammes,it providesfreeandequalaccesstoinformation,ideasandarange oflearningandself-developmentopportunities,targetedtomeet theneedsandinterestsofpeopleatallages,stagesandlevels ofability.Theseinclude:thereader,thelearner,thejobseeker, thestudent,theresearcher,theentrepreneur,thebusiness community,theartist,theculturaltourist,thegenealogist,the hobbyistandmore.

Theservicealsorepresentsthecity’skeycommunitymemory institution,preservingtherecordofDublin’spastandmaking itpubliclyaccessibleforpresentandfuturegenerations.Itisa powerfulculturalandsocialinclusionagent,playingapivotalrole instrengtheningcommunityidentity,promotingcivicparticipation andassistingintheintegrationofnewmigrantcommunities.It activelycombatseducationaldisadvantagethroughthepromotion ofliteracyandcommunitylifelonglearning,extendingindividuallife chanceswhileenrichingandempoweringlocalneighbourhoods andcommunitiescitywide.

Current Operational Structure Servicestodayareprovidedthroughacitywidenetworkof21 servicepoints,madeupoflocally-basedbranchlibrariesand acityCentralLibrary,aswellasamobilelibraryservicethat providesadeliveryservicetohomes,schoolsandinstitutions inthecity.Aprisonlibraryserviceisprovidedacrossthe eightDublinprisons,onanagencybasistotheIrishPrison Service.SpecialistservicesincludeLocalStudiesandArchives, aBusinessLibrary,aLearningResourceCentre,aMusic

Library,andacorporateStaffLibraryandInformationService. Increasingly,servicesanddigitalresourcesarealsoavailable online,byremoteaccess24/7,viathelibraryandarchiveweb presences.

Thebranchnetworkisstructuredaroundacampus-style distributedmodel.Historyandheritagecollections,exhibition andconferencespaces,togetherwiththeHQfunctionsand

managementservicesarelocatedinthecityatthePearseStreet LibraryandArchivefacility.Bibliographicfunctions,fleetservices anddistributionprocessesarebasedatCabraLibraryand BibliographicCentre.SecuringtheestablishmentoftheDublin citylibrarywillrepresentthethirdpointinthistriangularcampus model,providingforthekeyelementsofliteratureandlearning, multi-media,musicandinformationservices.

Ringsend Library

Raheny Library

Pearse St. Library

Charleville Mall Library

Pembroke Library

Marino Library

Drumcondra Library

Phibsboro Library Cabra Library

The Central Library

Kevin St. Library

Dolphin’s Barn Library

Inchicore Library

Ballyfermot Library

Rathmines Library

Terenure Library

Walkinstown Library

Coolock Library

Finglas Library

Donaghmede Library

Ballymun Library

LibraryBranches

IN FOCUS Context for a Dublin city library

16 DiscussionandconsiderationofacentrallibraryforDublinhas beenonthemunicipalagendaformanyyears.Asfarbackas 1883,thematterwasexamined,unfortunatelyatthattimeitwas consideredthattheneedwasmetbytheNationalLibrary,the LibraryofTrinityCollegeandotherexistingspecialistlibraries. Thisviewfailedtorecognisethattheordinarycitizencouldnot accesstheseinstitutionsandthattheirremitdidnotprovidefor theeducationalrequirementsofanexpandingurbanpopulation. Althoughproposalsforacentrallibraryweremadeinboththe 19thandearly20thcentury,theywereneverprogressed.Andrew Carnegie’s1903offertofundthebuildingofaCentralLibrary cameatatimewherelocalfundingwasinadequatetomaintain existinglibrariesandthearchitect’splansdevelopedatthistime wereneverrealised.

Dublin’sfirstcentrallibrarywasnotestablisheduntil1986,inthe ILACCentre,HenryStreet.By1996,itwasevidentthatitwas notideallylocatedandwasinadequateforthedemandsbeing placedonit.Todaythefacilityisinneedoftotalrefurbishment andupgrading.Asalibraryofthe21stcentury,itisinadequatefor

IN FOCUS

17 reasons,whichinclude,poorlocation,lackofpublicvisibilityand on-streetpresence,allofwhicharedetrimentaltomaximisingthe potentialforattractingpublicusage.Equally,thereisinsufficient spaceforstudyorprogrammedlearningorforlecture,tutorialor seminarpurposes,allofwhicharecriticalaspectsofsupporting life-longlearningthroughthemodernpubliclibrary.Inthiscontext, theopportunitytotakefulladvantageofnewtechnologiesis reducedinaspacethatlacksflexibility.Thereisnocafeteria,no publicrest-roomfacilitiesandnodedicatedexhibitionspace. Additionally,thefacilitydoesnotreflectadestinationofcultural excellenceappropriatetoitsroleandresponsibilities.Neither doesitprojectacivicpresenceconsistentwiththestatusofthe capitalcityofIrelandrenownedworldwideforbothitsliterary heritageandthestrengthofitscontemporaryliterature.

Thefailureintheearlydaystoappreciatetheneedforacentral libraryandinlateryearsthemissedopportunitytoretainan appropriateandadequatecitycentrelocation,hasleftthecitystill grapplingwiththeissuetoday.Theestablishmentofa21stcentury citylibraryforDublinisthekeycivicinfrastructuralobjectiveforthe

pho

to:J

uly

Sto

re/

Shu

tter

stoc

k.co

m

IN FOCUS

CopenhagenLibrary

capitalcityinthelifetimeofthisdevelopmentplan.Thisobjective wasidentifiedintheProgrammeforLibraryDevelopment1996 –2001,inDublin:ACityofPossibilities2000–2012andalso includedinTheArtsandCulturalStrategy2004,adoptedbyDublin CityCouncil.Itwaslikewisehighlightedinthecity’ssuccessfulbid fordesignationasaUNESCOCityofLiterature.

TheestablishmentoftheDublincitylibrarywillrepresentthe thirdpointinDCPL’striangularcampusmanagementmodel, providingforthekeyelementsofliteratureandlearning,music andinformationservices.

The Vision ThevisionfortheDublincitylibraryisforittobeaniconof literatureandlearningforall.

Thelibrarywillbeawindowontheworldofknowledgeand culture,acentreoflearningandliterature,acommuneofresearch andreadingandahubofideasandcreativity.

Itwillinspireandexcite,welcomeandincludewithcollections, connections,places,servicesandprogrammesforlearners, readers,researchers,forchildrenandfamilies,forallcitizens.It willbeDublincity’scentral,openand,inclusivevenuenurturing thedevelopmentofcriticalthinkingandaninformedcitizenry.

Itwillbeattheheartoftheliterarylifeofthecapital.Developinga loveofwordsandencouragingthelifeoftheimaginationwillbe prioritisedthroughcollections,culturalprogramming,eventsand activities.ItwillshowcaseDublin’suniqueliteraryheritageand promoteitsdynamiccontemporaryscene.Itwillcelebratewriters andwriting.

Itwillbeameetingplacebothforpeopleandforideas–astory house.Itwillexemplifythekeyqualitiesofthe‘newlibrary’,a placethatisalwaysreadytochange,adynamicandconstantly evolvingspace,alibraryoftemporaryspaces,meetingspaces, differentplaces.Itwillimbueinitsusersasenseofownershipand asensethatthey,thecitizens,willdevelopthelibrarythroughthe eventsthathappenthere.


18


IN FOCUS

19


IN FOCUS

What has been done?Therealisationofaprojectsuchasthisentailsthreedistinctstages–siteselection,designandprocurement:wherethelibraryshouldbe,whatitwilllooklikeandhowtoachieveit.

AsiteselectionprocesshasbeencompletedbyDublinCityCouncil’sCityArchitect’sDepartment,assessingsitesinthefourquadrantsofthecity.Anumberofcriteriawereusedtoassesseachareasuchasaccessibilityandtransportlinks,complementaryculturalandeducationaluses,footfallandpermeabilityofareabythelocalandwiderpopulation,opportunitiestocreatenewcivicpresenceandadestinationbuilding.

AtthesametimeDCPLhasundertakendetailedresearchtohelptospecifyrequirementsinpreparationformovingintothedesignphaseoftheproject.Wehavelookedatthebestininternationallearning,analysedpopulationanddemographictrendsandassessedandreviewedcurrentservices.Weareplanningcontinuouslyforservicesandprogrammesthatreflectwhata21stcenturycitylibraryshouldbeforthepeopleofDublin.

Anumberofkeyissueshaveemergedintermsoftheminimumrequirementsforthenewcitylibrary:

Size:Dublinrequiresacitylibraryofabasicminimumof5,000sq.metres.TheDublinCityDevelopmentPlanisolatesfourmodel

citiesasexemplarsofgoodpracticeagainstwhichtobenchmarkthecity.TheseareLyon,Copenhagen,HelsinkiandOslo.Thesecitiesarecomparableintermsofsizeandhavesimilarpopulationsofaround500,000.Allhavecitylibrariesinexcessof8,000sq.metres.Ifthenewcitylibrarytoistocomparewiththebestinternationalstandardsitshouldideallybeof8,000sq.metresormore.

PlaceThemostsuccessfulinternationallibrariesarebesidedenseresidentialzones,arelocatedaturbanhubs,closetopublictransport,andhaveadequateoutdoorpublicspaceassociatedwiththem.Theyaretransparentandopen–notnecessarilyiconicbuildingsbutcapableofengagingtheircommunities.Streetlevelaccesstothelibraryiskey,helpingtopromoteinteractionbetweenoutsideandinside.

What happens next?Anumberoflocationsarecurrentlyunderactiveconsiderationandafinalsitewillbeselectedinduecourse.Followingonfromthis,thedetaileddesignprocesswillcommence.

How much will it cost?Theultimatecostofanewcitylibrarywilldependonthekindofprojectundertaken.Anew-buildprojectwillentailadifferentsetofcostsandchallengestothosepresentedbyaconservationproject.

Iamanavidreaderandthe

CentralLibraryreallymeets

myneedsbutthereisnot

muchspacetositcomfortably.

–Centrallibraryuser

Itshouldbeacathedralfor

thecity.Alandmark,rising

aboveit,visibletoallaround

andallowingviewsoverthe

cityfromwithinit.The

building’scommanding

presencemarkingits

importancetothecitizensand

invitingpeopletoaskthe

question‘whatisthatplace?’.

–PhilipMaguire,AssistantCityManager

GraceHarper,Cabralibrary

SECTION 2 CONSULTATION PROCESS CONSULTATION PROCESS SECTION 2

Consultation Process

LibraryandArchive,PearseStreet

Theprocessresultedinanabundanceofinformation,wisdom, andsuggestionswhichhavehelpedshapetheplanandwill ensureawideownershipofitamongclients,stakeholder organisationsandstaff.

Keycommentsarereferencedthroughoutthisdocument.

Theprocessofconsultationwillcontinuethroughoutthelifetime ofthisplan.

20 Widerangingresearchandconsultationwasundertakenin ❖ CollectionUsage 21 thedevelopmentofthisplan.Theextentoftheengagementis ❖ UserSatisfaction summarisedbelow. ❖ TheMusicLibrary Policy Context – Local and National

❖ TheChildren’sLibrary Thisplanhasbeendevelopedinthecontextofthestatutory Theconsultationprocessincluded requirementsundersection78oftheLocalGovernmentAct2001.

> One-to-onequestionnaireswithusersoftheCentral Itreflectsphasetwoofthenationaldevelopmentprogrammefor > Apresentationandanonlinequestionnaireformembers Library. IrishpubliclibrariesassetoutinBranching Out: Future Directions

oftheArts,Culture,LeisureandYouthAffairsStrategic publishedin2008,whichhasbeendrivenbycentralgovernment PolicyCommitteeinJune2011. > Onlinequestionnairesregardinglibraryservices. soughttheirviewsonthefuturedirectionofthelibraryservice, since1999.Theplanisalsoinlinewithlibraryandarchivebest

howwecouldserveourusersbetter.Theconsultationwithstaff practicestandardsandguidelines,assetoutbynational-level > One-to-onestructuredquestionnairewithanumberof > Focusgroupswithdisabilitystakeholdergroupsand alsoinvolvedaSWOTanalysisoftheservice.TheCityLibrarian professionalassociations,andatinternationallevelbyUNESCO,

keystakeholderorganisations,includingtheNational generallibraryusers. alsoengagedwiththelibrariespartnershipforumontheplan. IFLA(TheInternationalFederationofLibraryAssociationsand DisabilityAuthority,NALA,AontasandComhairle Throughthisconsultationprocessstaffhaveprovidedvaluable Institutions),andTheInternationalCouncilonArchives. nanÓg. > Consultationwithyoungpeopleretheirspecific insightintohowDublinersusetheirlibraryserviceandwhatthe

requirementsforlibraryservices. staffwouldliketoseeintermsofservicedevelopmentsinthe Itdevolvesfromcorporatephilosophies,policiesandstrategic > Anumberofanalyticalandobservationalstudiesof future. prioritiesassetoutbyitsparentlocalauthority,DublinCity

theusageofourlibraries,focusedinparticularonthe > Thefindingsofthe2007PubliclibraryUserSurvey Council,chieflyinitsCorporate Plan 2010-2014anditsCulture CentralLibrary,ILACCentre.Thesestudieslookedat: (PLUS)surveywereassessedandfactoredintotheplan. Asrequiredunderthelegislation,theplanwaspresentedto Strategy 2010-2014,theDublin City Development Plan 2011-2017

DublinCityCouncilArtsandCulturalStrategicPolicyCommittee andThe Economic Development Action Plan for the Dublin City ❖ UserProfiles Librarystaffmembershavebeeninvolvedintheprocess.Starting andtoDublinCityCouncil. Region.Itisunderpinnedbyphilosophiesofsustainability,social ❖ PatternsofUsage in2010,theCityLibrarianconsulteddirectlywithbranchstaffand inclusion,well-beingandqualityoflife.


SECTION 2 A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT SECTION 2

A profile of Dublin City – the demographic, social, cultural and economic context

22

Population Dublin’spopulationhasgrownrapidlyoverthecourseofthe20th century.Intheprocessithasbeentransformedfromadensely populatedcitytoasprawlingcityregion,itsinfluencespreading tothetownsandcountrysideofCountyDublinandtheMid-east region(comprisingthesurroundingcountiesofMeath,Kildareand Wicklow).TodaythepopulationoftheGreaterDublinAreaistwice thecombinedtotalsoftheeightnextlargestcitiesandtowns.A keyfeatureofrecentpopulationchangehasbeentheremarkable growthofDublin’sinnercity.Havinglosthalfofitspopulation throughtheprocessofsuburbanisationwhichoccurredinthe periodbetween1961and1991,theinnercity’sfortunesreversed andgrewby49.4%intheperiod1991to2006.Thepublication ofcensus2011showedacontinuingstrongnationalpopulation growthof8.1%andanincreaseinthepopulationoftheDublin regionof7%,bringingitto1,270,603.Inthesameperiodthe populationofDublincitygrewby3.8%to527,612(Census2011).

Recentestimates(CSO,December2008)ofprojectedpopulation growthrelatetotheperiodfrom2006to2026,andthesesuggest severalpopulationgrowthprojectionsforDublincity.Theyare basedonanumberofpotentialscenarioswhichwouldresultin aprojectionofeitherapopulationdecline(basedonzeroinward migration)oralowtoaverageannualgrowthrate,rangingfrom 0.7%,to1.7%.Thesamesourceestimatesa37%increaseforthe GreaterDublinAreaupto2020,bringingitupto2.3million.

ThisissignificantforDublincity,giventhatDCPL’sservicesare notonlyusedbypeoplelivingwithinthecityboundariesbutby peoplelivinginthewiderDublincommuterbelt,encompassing thegreaterDublinregionandthesurroundingcountiesofMeath, KildareandWicklow.Thechallengeofcontinuingtomeetthe demandsofthisgrowingpopulationwillbeakeyfocusofour plan.

Demographics Whiletheimplicationsofrecentpopulationchangecannot accuratelybeknownuntilCensus2011detailedresultsare analysedandreleasedoverthecomingmonths,itislikely thatfiguresfornon-IrishnationalsinDublincitywilldecline astherecessionimpactsonemploymentopportunitiesand growth.However,thechallengeofintegratingnew,culturally andlinguisticallydiversemigrantcommunitieswillcontinueas apriorityfocusinthecurrentplan.Dublincityhasthehighest percentagenationallyofnon-Irishnationals,at17.1%.Dublin isnowaculturallydiverseandcosmopolitancitywithover 150differentnationalitiesnowlivinghere(CSO2006).In2011

ADCPLandCISMappingProjectofEssentialServicesforMigrants

DublinwasawardedthetitleofInterculturalCity,bytheCouncil ofEuropeandtheEuropeanCommission,joininganetwork of25Europeancitiesrecognisedfortheireffortstopromote interculturalism.Wearecommittedtosupportingthecity’s integrationagenda,developingprogrammesthatcelebrate culturaldiversityandthewaysinwhichitcancontributeto innovation,creativityandentrepreneurshipinthecity.

Ofgreatsignificanceinthefutureplanningoflibraryandarchive servicesistheprojected39%riseinthoseaged0-14yearsinthe Dublinregion,withariseintheprimaryschool-goingpopulation (5-12yearsold)ofatleast10%.Thesecondaryschool-going population,settodeclineupto2011,willthenrecoverby2016. DuringthelifetimeofthisplanaChildren’sServicesStrategywill bedeveloped.Wewillworktoprovidetargetedcollectionsand

Andsothemomentwe

persuadeachild,anychild,to

crossthatthresholdintoa

library,we’vechangedtheir

livesforever,andforthe

better.Thisisanenormous

forceforgood.”

—BarackObama

23



programmestomeetthediverseneedsofchildrenandyoung peoplewithapriorityfocusonliteracy,numeracyandlearning.

Thetrendtowardsanageingpopulationwillalsocontinue,with projectednationalfiguresforover65salmostdoublingandthe over80smorethandoublingupto2026.2011Censusfigures confirmthatthenumberofpersonsagedover65nationallyis now535,393,anincreaseof14.4%onthe2006censusfigures. DublinCityCouncilnowhasanoldageratioof17.4%,thesecond

24 highestintheGreaterDublinArea.(Census2011).DublinC ty Counciliscommittedtopromotinganage-friendlycity.Services andresourceswillcontinuetobehonedanddevelopedtomeet thedemandsofthiskeyclientgroup,includingthecontinuationand expansionoftheWebsmartdigitalliteracyprogramme,availability ofbookclubs,informalcourses,genealogicalresources,assistive technologiesandavarietyofalternativeformatssuchasaudio booksandlargeprintmaterials.Olderpeoplewillbeincludedinall informationandculturalprogrammingactivities.

Disadvantage in Dublin HaaseandPratschke(2005,2008)haveanalysedthegeographic distributionofexclusioninIreland,takingaccountofthemulti dimensionalnatureofdeprivation.Usingtheirmeasuresthe Dublinregioniscategorisedasthesecondmostaffluentregionof Ireland.HoweverDublinCityisthesecondmostdisadvantaged localauthorityintheregionandthetenthmostdisadvantaged inthecountryasawhole.Thereareconsiderabledifferencesto befoundbetweenthevariousareasofthecity,withthemost affluentareastowardsthesouthandsoutheastofthecity.The

mostdisadvantagedareasareCoolock/Darndale,Ballymun, Finglas/Cabra,Kilmainham/CherryOrchard,andWalkinstown. WhileDublin’sInnerCitynolongerranksamongthemost deprivedareaswhenmeasuredatElectoralDivisionlevelduetoa settlementpatternwhichsawtheinfluxofmoreaffluentresidents toincreasinglydesirableinnercityhomes,thereremainsignificant clustersofhighdeprivation.Inall,theDublincityareacontains54 electoraldivisionscategorisedas‘extremelydisadvantaged’,‘very disadvantaged’or‘disadvantaged’.DublinCityalsorankshighin

i termsofsomeotherkeyindicatorsofdisadvantage.

Children’sArtinLibraries

TheCityCouncilhasapproximately27,000socialhousingunits i.e.about22percentofthetotalsocialhousingstockinthestate. Reflectingthemarkeddifferencebetweenruralandurbanareas,

inDublinCityoveronethird(35.8%)offamilieswithdependant childrenareheadedbyaloneparent.Whilethefigureforpeople withprimaryeducationonlyfellfrom39.7%in1991to22%in 2006,thelevelinDublinCityremained3percentagepoints abovethenationallevel.ThoseElectoralDivisions(Kylemore, Priorswood,FinglasSouth,CabraWest)withthehighest concentrationofadultswithprimaryonlyeducationarealsothe areaswiththelowestlevelsofthirdleveleducation.

25

CityHall

Strategieswillaimtofosterthegrowthof‘socialcapital’ througheducationalsupportforsecondchanceandadult educationopportunitiesandwilldeliverup-skillingandre-training opportunitiesfortheunemployed.

Cultural life in Dublin and the role of libraries in promoting cultural inclusion Dublinisacitythatboastsarichanddiverseculturallife.Itoffers auniqueculturalexperiencewithliteratureatitsheart;itisacity ofwords,acitywherewritingisappreciatedandnurturedand wheretheverystoneshavestories–itistrulyaUNESCOCityof Literature.Itisnotonlyliteraturebutartsandcultureinalloftheir formatsthatareintegraltoDublinCity’sidentity.Theyunderpin qualityoflifeforindividualsandcommunities,andareimportant inhowthecityprojectsitself,developsitsprofileandcompetes internationally.

Manybenefitscanbederivedbytheindividualfromparticipation andaccesstotheartsandtocultureinallofitsformats.Access cancreatecognitive,attitudinalandbehaviouralbenefitsfor childrenwhoareexposedtothemandcanprovideopportunities forpeopletogathertogetherthroughattendanceatartsevents. Regularinvolvementintheseeventscanbuildsocialsolidarity andcommunityandindividualskillscanbehonedbyorganising andmanagingevents.TheNationalEconomicandSocialForum Reportnumber35,Arts, Cultural Inclusion and Social Cohesion, definesculturalexclusionas‘exclusionfromaccesstocultural goodsandresourcesthatareregularlyaccessedbythebetter-off insociety’(NESF,2007).Thevalueofthepubliclibraryservice inincreasingengagementinawiderangeofculturalactivities andservicesisrecognisedinthereport,asmanypeoplefindthe spacesmorefamiliarandlessformal.

Wewanttocapitaliseontheintimacyoflibraryvenues,fostering easeofaccesstoculturaleventsforasmanyDublinersas


pho

to:m

atth

i/S

hutt

erst

ock.

com


SamuelBeckettBridge

possible,workingtoachieveahealthydiversitywithinaudiences forculturalactivitiesinlibraries.Wewillcontinuetodevelop culturaldiversityservicesincludingthelendingofforeign languageandIrishlanguagematerialandservicestopeoplewith disabilities.Wewillcapitaliseontheappetitethereisinthecityfor literaryactivitiesandtheinternationalappreciationforIrishwriters. Wewillstrengthenandexpandourroleinthisarenainresponse togrowingdemandandthesuccessofeventssuchasDublin SwellandtheOneCityOneBookinitiative.

26 ‘It’sthehistory.It’stheloveofwords...It’sacityofliterature,of courseitis.It’sDublin’. JohnBoyne

Economic Outlook Thisplanhasbeenpreparedagainstachallengingeconomic backdropasIrelandattemptstograpplewiththeworstrecession sincethe1930s.Dublinistheeconomicengineandthe employmenthubofthestatewith37%ofalljobslocatedinthe DublinRegion.TheGreaterDublinArea(GDA)ishometo45% ofalljobsintheState.TheadministrativeareaofDublinCity Councilaccountsforoneinfiveofalljobs(21%)nationally.Itis estimatedthatatotalof235,000workers,45,000studentsand approximately120,000visitorsforretailorleisurepurposescome intothecityeveryday(DublinCityCouncilWorkforcePlan,2011).

DublinhasoneofthebestForeignDirectInvestment (FDI)trackrecordsinEuropeand,despitetheeconomic downturn,continuestoattractaconstantflowofnewproject

Iattendedafreetalkinthe

CentralLibraryjustbeforean

interview.Ifounditvery

helpfulandI’mhappytosay

thatIgotpositivenewstoday 27

fromtheinterviewersand

startmynewjobsoon.

–FeedbackfromCareerDirectionandDevelopmentProgrammetalk

announcementsandexpansions.Thecityhashighlevelsof employmentinknowledgeintensiveindustriesparticularlyin software,IT,R&D,financialandbusinessservices.Ithasan internationallyrecognisedfinancialservicescentre(IFSC)with over32,700employedbythesecompaniesofwhichover22,000 arelocatedinDublin.Thecityisalsoemergingasamajor destinationforinternetbusinesses,attractingtheinternationaland EuropeanheadquartersoffirmslikeGoogle,Zynga,Facebook, Microsoft,IBM,Amazon,LinkedIn,andPayPal,earningitthetitle astheupandcoming‘InternetcapitalofEurope.’Thechallenge

ofcontinuingtomeetthedemandsofthisvibrantandgrowing sectorwillbeapriorityfocusofthisplan.

Akeysuccessfactorinthelifeofanycityisitssustained attractivenessasadestinationandasaplacetolive.Dublin continuestoberecognisedasoneofthemostliveablecitiesin theworld.IntheMercer2010ranking,Dublinwasrankedinthe topquartile(joint26thposition)andisplacedaheadofcitiessuch asSanFrancisco,Helsinki,Boston,MadridandSeattle.More recentlyDublinhasbeenplacedinthetop10QSBestStudent Cities.Basedonacomplexsetofmeasures,theresultsprovide

anewwayofcomparingthebestcitiesaroundtheworldin whichtobeastudent.Attractingvisitors,internationalstudents andconventionsiscriticaltotheeconomicsuccessofthecity anditiscriticaltocontinuallyimprovethecity’sfacilities.DCPLis committedtosupportingcitycouncilpoliciesdesignedtoensure thatthecitynurturesitsuniqueidentity,heritageandcharacter.

InviewofDublinCity’spivotalroleastheeconomicdriverofthe DublinCityRegionandoftheIrisheconomy,DCPLstrategies willreflectarenewedemphasisoncollaborationatcityregion level.Inthecontextoftheenvironmentalthreatposedbyglobal


Isab

el R

awst

horn

e

SECTION 2 A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT

climatechange,corelibraryandarchivestrategieswillalsoreflectandsupportthedriveforeconomiccompetitivenessandenvironmentalprotection.Theywillalsotakeaccountofthegrowingpotentialofthecultural/creativeand‘green’industriesaskeyeconomicdriversofcompetitiveness.TheLibraryandArchiveHQatPearseStreethasbeendesignatedaflagshipbuildingfortheSustainableDublinProject.Strategieswillreflectarenewedfocusonimprovingemployabilityandsupportingenterprise,creativityandinnovationandonstimulatingculturaltourism.

28

ThematicOverview AccesstoIdeas,InformationandImagination

PlacesforPeople TheLiteraryCity

InclusionandParticipation TheCityPastandPresent

TheConnectedSpace BuildingCapacityandinnovation

Section3


31

THEMATIC OVERVIEW SECTION 3

Thematic Overview

Theme – Access to Ideas, Information and Imagination Objective 1:Providediverseresourcesforcitizenstoenable themtomaximisetheirpotential,toparticipateindecision-making,toaccesseducationandtocontributetotheculturallife ofthecity.

Theme – Places for People Objective 2:Providequalitycivicspacesforacapitalcity.

Theme – The Literary City Objective 3:Lead,promoteanddevelopDublinasaCityOf Literature.

Theme – Inclusion and Participation Objective 4:DeveloptheroleofthelibraryasaCentreofCulture withprogrammes,projectsandcommunicationsthatanimatethe collectionsandmeetindividualandcommunityneed.

Theme – The City Past and Present Objective 5:Preserve,shareandpromotetherecordofDublin andIrishheritageandenablehistoricalresearch.Buildawareness oftheLibraryandArchiveasthememoryofthecity.

Theme – The Connected Space Objective 6:DevelopICTinfrastructureandservices.

Theme – Building Capacity and innovation Objective 7:Developthepotentialofstaff.


33

THEMATIC OVERVIEW SECTION 3

Theme – Access to Ideas, Information and Imagination

Objective 1: Provide diverse resources for citizens to enable them to maximise their potential,to participate in decision-making, to access education and to contribute to the cultural life of the city.

Iwouldliketoseeamuchlargerrangeofnon-fictionbooks,

particularlyontheartsandmusic.

–LibraryUser

Librarycollectionsareattheheartofwhatwedo.Thecurrency, qualityandextentofthesecollectionsremainthekeydeterminant ofserviceuptakeandpositivebeneficialoutcomesforclients.

Wewillensurethemanagementanddevelopmentofrelevant, timely,focusedandcomprehensivecollectionsinallsubjects andformats.Thediversityoftheformatsofferedisincreasingly importanttoclients.Wewillincludetraditionalprintandmulti-mediaaswellasebooksandotherdownloadableformats.We willstrikeabalancebetweenexpandingdigitalcollectionsand buildingprintcollectionsinlightofpublishingactivity,client demands,technologicaladvances,copyright,capacityand affordabilityissues.

Ourcollectionsandprogrammeswillbedevelopedtofacilitate bothindividualself-directedlearningandformaleducationatall levelsandabilities.Readingforpleasureandrecreationwillremain partofourservicecitywide.Collectionswillbeaccessibleat branchlibrariesandonline.

Priority Actions: 1.1 Reviseandup-datetheformalwrittencollections

managementanddevelopmentpolicyinlinewithcorporate policiesandsocialinclusionprinciples.Specificcollection strategieswillbearticulatedfortargetedclientgroupssuch aschildrenandyoungpeople,immigrantcommunities,the unemployedandseniorcitizens.


SECTION 3 THEMATIC OVERVIEW THEMATIC OVERVIEW SECTION 3

SelfServiceinAction

Theme – Places for People

AccesstoDigitalResources

Objective 2: Quality Civic Spaces for a Capital City.

alibraryshouldbeabusy,active,inspiringandwelcomingspaceina

34 35 physicallybrightenvironment,butwhichalsooffersareasofprivacyand

quietnessforstudyandreflection.

1.2 Usenewtechnologiesandclientfeedbackmechanisms productioncapacity,creatingdigitalcontentforonline –Staffmember tomonitorstockusageandrespondtodemandsensuring delivery,basedonlibraryandarchivecollectionsincluding thatclientneedsandinterestsinformcollectionbuilding.We prints,photographsandartefacts. willfurtherdevelopourcollectionmanagementsystemto Thecapacityofthelibraryservicetoengageindividualsand Technologyhasenrichedthepubliclibraryspaceasthebalance adviseacquisitionandstockeditingprocesses.Thepotential 1.4 Completeapublictenderframeworkcompetitiontoprovide communitiesisdirectlyrelatedtothequalityofitsinfrastructure. betweenelectronicandphysicalresourcesshifts,reducingthe ofRFIDselfservicesystemstodeliverontheseaimswill forefficient,effectiveandeconomicpurchaseoflibrary Despitetechnologicaladvancesandthefactthatmanyresources requirementforsomeprintresourceswhicharenowdelivered beharnessed.Publicconsultationchannelswillbeused materialsinlinewithavailablebudgetaryprovisiontoachieve areavailableonline,theimportanceoflibraryas placeisnot digitally.Thisshifthasopenedupopportunitiestouselibrary tomatchreaderinterestsandrequirementstomaterials bestvalueforpercapitaspendallocatedannually. waning.Dublinersarevisitinglibrariesingreaternumbers spacesinnewandinnovativeways.Itoffersthepotentialto purchased. asindividualsandcommunitiesofsharedinteresttoread, contributetothecity’seconomicdevelopmentbyproviding

1.5 Exploreareasforresourcesharingtoachievebestvalueand relax,study,researchandparticipateinculturalandlearning spacesthatfostercreativityandsupportinnovationbyoffering 1.3 Ensurepublicaccesstothewidestpossiblerangeofdigital ensuremaximumpublicaccesstocollections. programmes.WhereastheInternetmaytendtoisolatepeople, amultitudeoffacilities,meetingroomsandvenuesthatbring

libraryandarchiveservicesandresources,bothlocallyand thelibraryasaphysicalspacehasdonejusttheopposite.Itisa peopletogetherforpurposefulinteraction. onlineviathelibrarywebsiteandotherwebpresences. 1.6 SupportenterpriseandemploymentwithinDublinCity vitalpublicspacewherenewtechnologiescanbecombinedwith Wewilldothisbyincreasingaccesstolibrarycollections bypromotingawarenessanduseofbusinessinformation traditionalinformationresourcesinauserfriendly,supportiveand NotallDublinCitybranchlibrariescurrentlyhavethecapacityto throughdigitisation,interactivecommunicationchannels resourcesthroughappropriatematerialsandprogrammesin non-judgementalenvironment.Itispreciselybecauselibrariesare accommodatenewfunctionalrolesofthepubliclibrary,including andmarketing.Wewillextendandbuildontherangeof diverseformats. free,opentoall,democraticandneutralspacesthatthesocial lectureandperformancespaces,gallery,conferencecentre, alternativeformatsofferedanddevelopin-housedigital roleoflibrariesisgrowing. courtyard,coffeeshop,communityinformationcentreand


SECTION 3

36

computerclassroom.Inpreparingthisplan,astrategicreview ofthebranchnetworkinthecitywascarriedoutandalibrary buildingsAssetManagementPlanwasprepared.

Thephysicalinfrastructureofbranchbuildingsrangesfrom purposebuiltfacilitiesdatingfromthelate19thandearly20th centuries,torentedspacesinshoppingcentres,tonewly designedbranchlibraryfacilities.

Asidefromthecentrallibrary,thelargestbranchlibraryinour portfolioisBallyfermotatjustover2,000sq.metres,andthe

AthoscailtghairmiúilindiaidhoibreacharochtanauilíochagLeabharlannRáthMaonais

THEMATIC OVERVIEW

smallestisMarinoat195sq.metres.Theaveragesizeacross thewholebranchnetworkis801sq.metres.Ofourtwenty onebuildings,onlyfivemeasureabove1,300sq.metres, ourminimumspacerequirementforanewcommunitylibrary development.

Torealisetheirpotentialsomebranchlibrariesrequireextension andadaptationtoprovideflexibleandmulti-functionalspaces. Recentlibraryup-gradesinPembroke,Drumcondraand Rathmineslibrariessupportinternationalevidenceshowingalink betweenincreasedusageandprogrammesofinvestmentand

THEMATIC OVERVIEW

refurbishment.Inthiscontext,ourchallengeforthelifetimeof thisplanandbeyondistoprepareaprogrammeofrenewaland upgrade.Wewillworktoidentifyallavailablefundingchannels andwillengagewithanydevelopmentopportunitiesthatarise, whilerecognisingcurrenteconomiclimitations.

InJuly2010anup-datedCapitalPrioritylistwassubmitted totheDepartmentoftheEnvironment,CommunityandLocal Government(DOECLG).Thepriorityfocusistheachievement oftheDublincitylibrary.Thisprojectwilladvancealonga progressionfromsiteselection,todesign,toprocurement.In assessingthemostappropriatelocationfortheDublincitylibrary itisessentialthatconsiderationoftheoptimumprovisionoflibrary servicesisparamount.(Seepage16)

ThecompletionoftherefurbishmentofBallyfermotlibraryand there-imaginingandrefurbishmentofKevinStreetlibraryarealso prioritised(seepages39-42).Thesubmissionalsohighlighted recognisedareadeficitsinthebranchnetwork.Inparticularthe requirementforabranchlibraryintheDrimnagh/Crumlinareais noted.Wewillcontinuetoexploreoptionsfordeliveryoflibrary serviceinareasunservedatpresent.

Priority Actions: 2.1 AdvancethedeliveryofaDublinCitylibraryThisisthekey

infrastructuralobjectiveoverthenext5yearsandisatthe heartofthisplan.Todate,detailedpreparatoryworkhas beenundertakeninassociationwithcorporatepartners(see page16ofthisplan).

SECTION 3

2.2MonitorandupdatetheLibraryCapitalDevelopment ProgrammeasrequiredbyDOECLGinordertomaintain, improveanddevelopexistingbuildingsandvehiclesto21st centurystandards.Duringthelifetimeofthisplanwewill completetherefurbishmentofRathmines,Ballyfermotand KevinStreetlibraries.

2.3 ContinuetoimplementtheDisabilityStrategythroughthe LibraryAccessProgrammeensuringaccessibilitytolibrary spaces,bothphysicalandvirtual.Accessworkshave beencompletedforRathmines,Pembroke,Ballyfermot andDrumcondralibraries.Inadditionaccessplanshave beendrawnupforCharlevilleMall,MarinoandPhibsboro branches.Wewillworktocompleteaccessibilityfora minimumofonemoreofthesebranchesduringthelifetime ofthisplan.

2.4 Continuetoplanforthedevelopmentofthebranchlibrary networkinresponsetoanincreasingandchangingcity population.Considerdevelopmentinareasofinfrastructural deficit,includingDrimnagh/Crumlin,andtheNorthFringe. Considerandengagewithallopportunitiesforreplacement orup-gradeofbranchlibrarieswhereappropriate,including Finglas,Inchicore,CoolockandDonaghmede.

2.5 Ensurethatallnewlibrarydevelopmentsincludethe followingfeaturesataminimumandworktoupgrade existingbranchestothesestandardswherepossible: visibilityandtransparency,welllocated,on-streetpresence, universalaccessincludingpublicrestrooms,aspacefor

37


SECTION 3 THEMATIC OVERVIEW IN FOCUS

youngpeople,amulti-purposespaceforcommunity,cultural IN FOCUSandeducationalprogramming,selfservice,outofhours thedécorisexquisiteandthe Ballyfermot Library Refurbishment Project returnsandaflexibilityofdesigntoallowspacestobeusedforavarietyofactivitieswiththepossibilityofredefininguse facilitiesforthedisabledare inresponsetochangingdemand.

mostwelcomed.Thankyou! 2.6 Reviewalloff-sitestorageprovisionconsistentwithretention

policies,borrowerrequestservicesandthepotentialfor –Rathmineslibraryusersharedfacilities.

38 39 2.7 Examineopportunitiesandcontributetodiscussionsand Ifindthelibraryinternetspace

conversationsregardingthepotentialtoestablishaDublinCityMuseum. lovelyandpeacefuland...

can’twaittobebackinour

refurbishedBallyfermot

library.”

–Ballyfermotlibraryuser

Theprojectinvolvestherefurbishmentandup-gradeoffacilities atBallyfermotlibrary.Openedin1981,itisDublin’slargest communitylibraryatjustover2,000sq.metres.Ballyfermothas beenaflagshiplibraryfordeliveryofinnovativeservicestothe communitybothintermsofphysicalaccessaswellasmaking thelatesttechnologyfreelyavailable.Ballyfermotwasthefirst librarytoprovidefreeinternetaccessintheearly1990s.In2007 aDigitalLearningCentrewasestablishedinthelibrarytoprovide improvedlearningfacilitiestothelocalcommunitywithparticular emphasisonolderpeopleandpeoplewithdisabilities.

Thelibraryclosedattheendof2009forextensiverefurbishment, withservicestransferredtotheBallyfermotCivicCentreforthe durationofworks.Theprojecthasbeenundertakenonaphased basis.

> Phase 1:Involvedreplacementoftheroofandwas completedin2011.


> Phase 2:Comprisedstructuralimprovementsfor disabledaccessandwascompletedbyAutumn2011.

> Phase 3:Involvestheelectricalandmechanical upgradeofthebuildingandsomeaccompanying structuralworks.Theseworksareongoingandaredue forcompletionin2012.

> Phase 4:Willinvolvefittingoutthelibraryandwillbe 40 scheduledtofacilitatethelibraryreopeningassoonafter

thecompletionofthestructuralworksaspossible.

A re-imagined library for Ballyfermot ThisinvestmentinBallyfermotlibrarywillensurethatthelibrary remainsavitalcommunityresource.Awide-rangingconsultation withlibrarystaffandusersaswellasthewidercommunityof Ballyfermothastakenplacetoensurethatallimportantelements oftheoldserviceremainandnewinnovationsarecateredfor. Therefurbishedlibrarywillprovideflexiblecommunityspaces; mediatedaccesstolearningthroughanimproveddigitallearning centre;continuedsupporttoformalandinformaleducation provisioninthearea,aswellasserviceupgrades.These willincludeincreasedstudyspaces;designatedcollections forstudents;enhancedco-operationandcollaborationwith BallyfermotCollegeofFurtherEducation;self-servicefacilities; spacestofacilitateartactivitiesandmore.Ballyfermotwillalso behometotheSéGeraghtyCollection,anextensivemulti disciplinarycollectionfocusedonDublin,donatedtoDublinCity PublicLibrariesin2009.

IN FOCUS IN FOCUS

IN FOCUS Kevin Street Library Refurbishment and Conservation Project

41 Openedin1904,KevinStreetisacommunitybasedbranch libraryinDublin8.Itisuniquelyplaced,neartheretailheartofthe cityatGraftonStreetwhileservingthetraditionalcommunitiesof theLibertiesandtheSouthInnerCity.NearbyCamdenStreet, WexfordStreetandAungierStreetarehometoavibrantsmall retailandbusinesssectorandavarietyofprivateandpublic residentialdevelopments.

Thisprojectwillre-imaginethelibrarywiththeaimofdelivering flexiblespacesforanenhancedandextended21stcenturybranch libraryfacility.Currentlylessthan50%ofthebuildingispublically accessibleandthebuildingisinpoorcondition.Thevisionis toprovideaninclusivecultural,educationalandrecreational servicethatisresponsivetotheneedsofthecommunity, providingrealandvirtuallibraryspaces.Theopportunitywill betakenindevelopingservicesatKevinStreetbranchto‘test bed’thedevelopmentofnewandinnovativelibraryserviceswith potentialforexpansionintheplannedDublincitylibraryorrollout throughoutthebranchnetwork.

Servicesforchildrenandyoungpeoplewillbeakeyfocusof thelibrary,usingliterature,technology,participativeeventsand buildingrelationshipswithschools,localchildcaregroupsand communityfacilitiestoengageandexcitethem.Homework supportandspaceforlearningwillalsobeactivelyfacilitatedand promoted.

ThelibrarywillbuilduponcurrentprogrammesforemergingICT users,suchastheWebsmartdigitallearningprogramme,aswell seekingnewopportunitiesinthisarea.Amulti-culturalresource roomandaspecialcollectionspaceisproposed.Thedesignwill capitaliseonsomeremarkablefeaturesoftheoriginalbuilding todelivera‘livingroomarea’,ensuringthatthebuilding’smost attractivespacesarefreelyaccessibleforallusers.Theinternal designandlayoutofthelibrarywillensurethatspacecanbe madeavailablefortalks,lectures,participativeprogrammesfor allageswithadedicatedexhibitionandfunctionspaceanda numberofflexiblespacesthroughoutthelibraryforusebylarge andsmallgroups.


42


IN FOCUS

43


SECTION 3 THEMATIC OVERVIEW

Dublinisaculturalcitywithastrongliterarytraditionanda dynamiccontemporaryliteraryscene,vibrantwithtalentand creativeenergy.Havingledtheapplicationtoachievethe designationofDublinasaUNESCOCityofLiteraturewewilluse thedesignationsothatitbecomesasignificantdriverofcreative, social,andeconomicdevelopmentforthecapitalcity.Already akeystrandofthebrandingofthecity,itisaninternational accoladewhichrecognisesthespecialplaceliteratureand writershaveinthecity.Akeychallenge,however,istocreate newaudiencesandbringwritingandwriterstonewlocations. Anotherchallengeistoensurethattheenvironmentinthecity isconducivetonurturingemergingwritersandthatwritersatall levelshaveopportunities.

Priority Actions: 3.1 MaximisethepotentialoftheUNESCOCityofLiterature

designationforthebenefitofthecityandthecitizensof Dublin,workingcloselywiththeUNESCOSteeringGroup andthroughpro-activeengagementwiththecitybranding project.Promoteandemphasisetheimportanceofcreativity asastimulustoinnovationandresearch.

3.2 LiaisewithothermembersoftheUNESCOCreativeCities NetworkespeciallywithothercitiesofLiterature(seepages 45-46).

3.3 Promoteandencouragebothestablishedandemerging Dublinwritersthroughspecificprojectsandbymaximising

Theme – The Literary City

Objective 3: Lead, promote and develop Dublin as a City Of Literature.

Thepossibilityofprovidingearliermorningaccesstothemain foyerandlivingroomareaofthelibrarywillbeexplored,inorder togivelibraryclientsaccesstoself-serviceissueandreturn,PCs, thelibrary’sfreewifiserviceandarangeofquickpickmaterialsin allformats.

TheProjectwillcostanestimated€3.5million.€2millionin fundinghasbeensecuredfromtheDepartmentofEnvironment, CommunityandLocalGovernment

Indicativetimelinefortheproject:

Process Commencement Completion

DetailedDesignProcess Ongoing Autumn2012

Part8PlanningProcedure Submitlate2012 Obtainbyendof2012

TenderProcess Seeklate2012 Obtainearly2013

ConstructionProcess Commence1stquarter2013 CompletionAutumn2014

Fit-OutandCommissioning CommenceAutumn2014 CompletionDecember2014

InDublin,literarymattersarenotconfinedtotheclassroomorthelecture

hall…booksareeveryone’sbusiness–thecity’sbusiness–avaluedpart

ofeverydaylife.

–Dublin’sUNESCOCityofLiteratureBid

44



45


IN FOCUS

opportunitiessuchasthoseofferedbyformalcity relationshipsincludingtwinnings,partnershipsandalliances.

3.4 Buildonthesuccessofexistingprojectsdesignedtocreate andstrengthenthereadinghabitinchildren,suchasthe FamilyReadingInitiative.

3.5 ContributetotherealisationofanewDublincitylibraryfor the21stcenturywhileexploringthepotentialforthecreation ofaDublinCentreforliterature.Exploreflexiblemodelsof deliveryincludingco-location.

3.6 Provideinnovativewaysforpeopletojointheconversation aboutbooksandliterature,bringingpeopletobooks andbookstopeopleusingallavailablecommunications media,especiallysocialmedia,toengageexistingandnew audiences.BuildonsuccessfulprojectssuchasGreat WritingGreatPlacesandOneCityOneBook.

3.7 Continuereaderdevelopmentinitiativesthroughsupportand facilitationofreadinggroupsandcontinuedinnovationinthe libraryprogrammeofculturalevents.

3.8 ContinuetheinternationalreachandinfluenceofDublinasa literarycitythroughdrivingtheInternationalIMPACDUBLIN LiteraryAwardandprojectssuchasLiteratureNight.

3.9 MaximisethetourismpotentialofDublin’sliteraryreputation byengaginginactivitiesaimedatthetourismmarket.

IN FOCUS What is the Creative Cities Network?

Anetworkofcreativecities,workingtogethertowardsacommon missionforculturaldiversityandsustainableurbandevelopment.

Membercitiesarerecognisedas:

> “Creativehubs”thatpromotesocio-economicand culturaldevelopmentinboththedevelopedandthe developingworldthroughcreativeindustries.

> “Socio-culturalclusters”connectingsocio-culturally diversecommunitiestocreateahealthyurban environment.

> TheNetworkaimsatdevelopinginternational cooperationamongcitiesandencouragingthemtodrive jointdevelopmentpartnershipsinlinewithUNESCO’s globalprioritiesof“cultureanddevelopment”and “sustainabledevelopment”.

> OnceacityisappointedtotheNetwork,itcanshare experiencesandcreatenewopportunitieswithother citiesonaglobalplatform,notablyforactivitiesbased onthenotionsofcreativeeconomyandcreativetourism.

DUBLIN: ONE CITY ONE BOOK 2012

with: THE DUBLINERS, PETER SHERIDAN, NOEL O’GRADY, DAVID MCSAVAGE,

DERMOT BOLGER, SHANNON COLLEENS and many more

Celebrating Dubliners

Dubliners:OneCityOneBook2012

IN FOCUS THEMATIC OVERVIEW SECTION 3

IN FOCUS > Quality,quantityanddiversityofeditorialinitiativesand Theme – Inclusion and Participation UNESCO Cities Of literature – Criteria and Characteristics publishinghouses;

Objective 4: > Qualityandquantityofeducationalprogrammes Develop the role of the library as a centre for culture with programmes, projects and

focusingondomesticorforeignliteratureinprimaryand communications that animate the collections and meet individual and community needs. secondaryschoolsaswellasuniversities;

> Urbanenvironmentinwhichliterature,dramaand/or Thelecturewasveryhelpful.Ithelpedmetounderstandmore poetryplayanintegralrole;

46 47 onhowandwheretostart. > Experienceinhostingliteraryeventsandfestivalsaiming

atpromotingdomesticandforeignliterature; –FeedbackfromStartYourOwnBusinesssession

> Libraries,bookstoresandpublicorprivatecultural centresdedicatedtothepreservation,promotionand Inlinewithcorporatepolicies,prioritywillbegiventoprogrammes inthedeliveryofprogrammesofinclusionandcultural disseminationofdomesticandforeignliterature; thatcontributetotheeducational,economic,culturalandheritage engagement.

AuthorsColetteCaddleandPatriciaScanlanattheannouncementofUNESCO

CityOfLiteratureDesignationJuly2010

lifeofthecity.Specialemphasiswillbeplacedonadvancing > Activeeffortbythepublishingsectortotranslateliterary programmesthatencouragelocalparticipationandstimulate 4.2 Wewillfocusonstrategicrelationshipbuildingatcivic,

worksfromdiversenationallanguagesandforeign culturaltourisminDublinCity. national,Europeanandinternationallevelstodeliveron literature; complementaryagendas,maximiseresources,ensure

ByunderstandingwhatDublinerswantandexpect,what sustainabilityandaddvaluetooutcomesforclients. > Activeinvolvementofmedia,includingnewmedia,in encouragesthemtojoinandcontinuelibrarymembership Engagementswillinclude:

promotingliteratureandstrengtheningthemarketfor andbyfocusingonattractingnewuserswewillhaveabetter literaryproducts. understandingofthemotivatorsoflibraryuse. > Educationalpartnershipsatalllevels–primary,

secondaryandthirdlevel,togetherwithAdultEducation andothersecondchanceproviders.

Priority Actions: 4.1 ContributetothedraftingandimplementationofaDublin > Inclusionanddiversitypartnersatcivicandnationallevel

CityCouncilArtsPlanandCulturalStrategyandworkwith suchastheCitizensInformationNetwork,NALA,NDA artsandcultureserviceprovidersinDublinCityCouncil andAontas.


i

48



49



TheDublinandIrishSpecialCollections,combinedwiththe DublinCityArchivesconstituteacommunitymemorystorehouse ofprintedmaterialsandoriginalrecordsrelatingtothepeople, historyandcultureofDublinandIreland.Safeguardingand preservingtheserichholdingsforfuturegenerationsformsakey componentofthelocalstudiesandarchiveservices.

Maximisingtheirprofileandpublicaccessibility,bothlocallyand onlineisakeyserviceobjective.

Researchatalllevelsispromoted,withacontinuedemphasison genealogicalresearch,reflectingthehighpublicinterestinfamily history,alongsideinitiativesinlocalhistory,digitisationandother areasofresearchandstudy.

Bygrowingdigitalcollectionsweareexpandingtheseresources andbringingthemtonewclientsathomeandabroad.

Priority Actions: 5.1 Activelyexpandthelocalstudiesandarchiveholdings

throughpurchaseanddonationandmanagetheirfuture preservationprotectingDublin’shistoryandheritage collections.

5.2 Promoteandassistresearchthroughcataloguingof collectionsanddevelopmentofoutreachprogrammesand byengagementwithinternshipopportunitieswhichadd valuetotheunderstandingofhistoricalresources.

Theme – The City Past and Present

Objective 5: Preserve, share and promote the record of Dublin and Irish heritage and enable historical research. Build awareness of the Library and Archive as the memory of the City.

> EUthematicdesignationssuchasEuropeanYearof Volunteering2011,EuropeanYearofActiveAgeingand IntergenerationalSolidarity2012andothersasagreed.

> DublinCityofScience2012.

> OpportunitiesforcooperationpresentedbyDublin’s specialrelationshipswithanumberofCitiesincluding Barcelona,SanJose,LiverpoolandBejing.

4.3 Deliveranannualcalendarofcollections-based programmes,projectsandcommunicationsconnectedto keyservicethemesandpartners.

4.4 Deviseatargetedmarketingstrategy.Buildingon consultationandresearchundertakeninrelationtothisplan, wewillcarryoutfurtherclientresearch.

4.5 Wewillreviewopeninghourscitywidetomaximisepublic hoursconsistentwithavailableresourcesandlocalbusiness preferences.

4.6 ResearchandadoptanewWebStrategytoencourage andsustainconversationswithDubliners.Wewilldevelopa DublinCityPublicLibrariesandArchiveweb-specific“brand” commonacrossallwebpresences.

www.dublincitypubliclibraries.ie

Spring Events 2012

Dublin City Public LibrariesLeabharlanna Poiblí Chathair Bhaile Átha Cliath

Children’s Art in Libraries Summer Programme 2011

An initiat ve of the Dublin City Council’s Arts Office

A Ta l e o f T e r r o r i n t h e C r y p t

Tuesday 1 November 2011 @ 2:30pm

Crypt of CHRIST CHURCH CATHEDRAL Christ Church Place, Dublin 8

AUTUMN SERIES

GREAT WRITING – GREAT PLACES

FOR CHILDREN

AGED 10+

youhaveinspiredourstudentstoseearchivesandlibrariesinanewlight.

Whatreallyimpresseduswasthechancetoholdinourownhandssuch

ancientandpricelessvolumes.

–Teacher

DiverseProgrammesofEvents


5.3 DevelopandimplementaCommunityMemoryDublin exhibitionsandgalleriesdeliveredtodate.Thiswillbe Theme – The Connected Space Programmethroughoralhistory,photographiccollections achievedthroughacombinationoffactorsincludingtheandgenealogicaldatabasesengagingwiththediverse developmentofin-housedigitalproductioncapacity,funding Objective 6:culturalidentitiesandexperiencesofthecity.Thetheatre supportandpartnerengagement. To develop ICT Infrastructure and Services.andsportsarchiveswillbeexpanded.

5.6 SupportDublinCityCouncil’scorporatememoryandasset 5.4 Developdigitalcontentforonlinedeliverybasedon managementpoliciesandprojects.

diversityofholdingsandformatsincludingarchives,prints, E-learning:itisamyththatpeoplewhohaveliteracyproblemsalsohave photographsandartefacts.Particularattentionwillbe 5.7 ContributetotheworkoftheDublinCityCouncil

50 paidtoDublinCityCouncil’svastphotographiccollection CommemorationsSub-committeeinlightofsignificant 51 problemswithtechnology.E-learningcanbelessexpensiveandprovide ofapproximately500,000images,calledthe‘DublinCity historicalanniversariesinthecomingyearsanddrawingon CouncilPhotographicCollection’(DCCPC). primaryandsecondarysourcesoftheciviccollectionsto spacesforpeoplewhocan’tfindtime.

createnewhistoricalcontent.5.5 Workwillcontinuetofocusonuniqueorrareholdingsfrom

allmemorycollectionsbuildingondatabases,publications,

The centenary of the First World War and the Millennium Anniversary of the Battle of Clontarf.

–BernieBradyCEO,Aontas

AnumberofkeyissueswillshapeourICTprioritiesoverthe a24/7basis.Theprovisionofarobustinformationtechnology lifetimeofthisplan.Theseincludethegrowthindemandfor infrastructureisakeyserviceobjective.Theon-goingproject e-books,thepossibilitiesofferedbysocialnetworkingandWeb2, torolloutselfservicetothebranchnetworkwillcontinueon

The centenary of the Mansion House websiteadvances,theproliferationofwirelesshandhelddevices aphasedbasis.Adownloadablee-booksservicewillalsobe

and the 350th anniversary of witharangeofinformationcapabilities,allowingalmostunlimited deliveredinthelifetimeofthisplan. Dublin’s First Lord Mayor waystoaccess,create,manipulateandstoreinformationfor

personaluse. Priority Actions:

2015 2011 2012 2013 2014 2016

The centenary of the Easter Rising

The centenary of the 1911 census. 80 years since the Eucharistic Congress 1932

The centenary of the founding of the Labour Party

The centenary of the Dublin LockOut

Wewillembraceinnovationtoexploittheeverincreasingpotential 6.1 Activelymonitorthediversedirectionsofdevelopmentand ofICTtoenhanceservicesforlearning,informationandrecreation trendsthatemergeandinnovateandtailorouroffertoreflect inwaysthatbenefitourclientsandmeettheirdemandsfor demand.Wewillensurethatnewdevelopmentsinplanning newservices.WewillfocusonenhancedaccesstoICTinthe atthecitylibrary,BallyfermotandKevinStreetachieve libraryaswellastheprovisionofremoteelectronicaccessto bestpracticeinICT.WewillensurethatthechoiceofIT theservicesandcollectionsofDublinCityPublicLibrarieson toolsavailableforcreativityisfree,uptodateandrelevant.



Wewillexploittheflexibilityofferedbyproprietary,free 6.4 Seekoutstrategicpartnershipswithkeyorganisations Theme – Building Capacity and Innovation andopensourcesoftwareandonlinecreativeresources, andliaisewithotherIrishlocalauthoritiestobenefitourcomplementedbyafullrangeoflibrarysuppliedsoftware membership,sharingideasandsuccesses,andseeking Objective 7andapplications. opportunitiesforimprovementstoservicesatlowercost. Develop the Potential of Staff.

6.2 EnsuretheICTInfrastructureisuptodate,robustandfitfor 6.5 TheLibraryManagementSystem(LMS)underpinsthebookpurpose.Wewillimprovebroadbandconnectionspeedin lendingservicesofDCPLandisakeyservicedependency.ourlibrariestoprovidesafeandsecureaccessformembers Wewillundertakeanupgradeofthelibrarycataloguein whenItoldthelibrarianIwascomputerilliteratesheinformedmethatit usingtheirownlaptopsandotherpersonaldevicesaswell thelifetimeofthisplan.Wewillworkinpartnershipwith

52 ascity-ownedhardware. theCityCouncil’sISdepartmentandwithDublinregion 53 wasnotaproblem–thatcommentmademyday. localauthoritycounterpartstodevelopandeffectiveLMS

Wewillmodifylibraryspacesinlinewithchangingneedsas futurestrategy.Wewillexaminethepotentialformigration –Libraryuserthebalancebetweenphysicalandelectronicresourcesshifts toanextgenerationLMSinordertoenableresilientdirectandopportunitiesarisetochangethewayweuselibrary interfacestoprovideselfservicecapabilityandaccesstospace.WewillcontinuetherolloutofRFIDselfserviceinthe subscriptionbasedinformationrepositorieswhichhave Librarystaffmeetclientseveryday.TheystandinthatspaceCentralLibrary,BallyfermotandKevinStreetlibraries. librarymembershiplogonrequirements. betweenpotentiallyoverwhelminginformationresourcesandthe

rightbookortherightanswer.Theyarecriticalfrontlineservice 6.3 Developandrefinetheonlineservicesaccessiblebylibrary 6.6 EnsurethatlibrarystaffICTskillsremaincurrent,working mediators,facilitators,advisorsandinterpreters.

membersfromtheirownhomes,includingthedelivery toensurethatallstaffhavetheexcellentwebsearchskillsofonlinebooking,downloadablee-booksandremote requiredtoassistlibraryclientsaswellasfamiliaritywiththe Wewillensurethatourlibrariesarestaffedwithwelcoming,accesstoawiderangeofdatabases.Wewillsupportthe rangeofdevicescapableofaccessinginformationonthe welltrained,reliable,flexiblestaff,capableofrespondingtothee-governmentagendathroughtheprovisionoffreepublic web. changingneedsofcitizens.accesstoIT,promotionofawarenessinallusersoftheavailabilityofe-governmentsites,theservicesofDublinCity 6.7 Continuetosupportclient’srequirementsforbasic WewillworktoenablestafftoacquirethecompetenciestoCouncilandthecontentsofourdigitisedresources.We informationliteracyandtechnicalup-skillingasappropriate achievethisgoal.Inthecurrentchangingenvironmentwewillwillsignpostotheronlinesitesandresourceshavinggood throughavarietyofinitiativesincludingFÁSe-learning,and buildandsustainalearningorganisationwithaculturethatprovenancetoenablestafftoassistlibrarymembersto Websmarttraining,developingnewprogrammesinresponse valuesresearchandencouragesinnovation.Recognisingthataccessthequalityinformationtheyneed. todemand.Wewillparticipateinthecitywidedigitalliteracy innovationandideascancomefromalllevelsofourorganisation,

initiative–theRoadMapforaDigitalDublinproject. wewillworktopromoteexcellentteamcommunication.TheStaff TrainingandDevelopmentProgrammeunderpinstheprofessional

Re-openingofDrumcondraLibraryfollowinguniversalaccessworks


54



Appendices

ResearchNote Bibliography

BranchLibraries

knowledgebaseofourorganisationandwillplayapivotalrole bothinbuildingstaffcapacitytodeliverqualityservicesandin meetingcareerandprofessionaldevelopmentneeds.

Priority Actions: 7.1 Investintraininganddevelopingstaffofallgradesby

researching,draftingandimplementingabusinessdriven TrainingandDevelopmentProgramme.Theresearchphase willidentifyskillsandcompetencymatrixesforcurrentand futureservicedelivery.Askillsauditwillfollowtoidentifyand prioritisetrainingrequirements.

7.2 Usingbestpracticemanagementandgovernance standards,librarymanagersatalllevelsoftheorganisation willleadandmotivateteamstoexcellenceinservicedelivery andperformance.

7.3 Staffup-skillinginvirtualandonlineserviceenvironments hasalreadybeenidentifiedasapriorityfocus.Adedicated annualprogrammewillgivestaffopportunitiestodevelop onlinesearching,web,socialmediaandotherinteractive skillsthroughrelevantpracticalmodulesandcourses.

7.4 ReaderDevelopmentprogrammessuchasFrontlinetraining willcontinuerecognisingthatunderstandingbooksand providingforreadersiscoretolibraryservicedelivery.

7.5 Librariansareprofessionalsrequiringcontinuingprofessional developmenttoensurethatservicesareatthecuttingedge

ofinternationaltrendsandbestpractice.ACPDprogramme willsustainprofessionalresearchandmaintainoptimum skillslevels.

7.6 Wewilladvanceflexibleworkingarrangementsengaging withavailablemechanismssuchasthePartnershipmodel andPublicServiceAgreements.

7.7 Encourage,facilitateanddirectteamworkingatlocal, thematicandorganisationallevelstoincreaseservice effectivenesswhilebuildingstaffcollaborativeskillsand experience.

7.8 Usediversityandfrequencyofconsultationand communicationchannelstoincludestaffatalllevelsand servicepoints.

7.9 Engagewithcorporateandprofessionalperformance developmentandmanagementsystems.

Por

trai

t of G

eorg

e D

yer

APPENDICES

Research and Service Review undertaken in preparation of this plan

RESEARCH AND SERVICE REVIEW UNDERTAKEN IN PREPARATION OF THIS PLAN BIBLIOGRAPHY

Bibliography

APPENDICES

56 57 Acomprehensiveservicereviewfortheperiod2002to2010was carriedoutaspartofthisplanningprocesswiththeintention ofrecordingkeyachievementsandtosetanewstrategic policyframeworkfocusedonkeythemesandobjectivesforthe followingyears.

Adetailedanalysisofthebranchlibrarynetwork,includingastatisticalandKPIsreviewfortheperiodandanupdateofcommunityprofilesandcatchmentareapopulationsanddemographics.

AlibrarybuildingsAssetManagementPlanwaspreparedtoinformourinfrastructuralpriorities.

CentralStatisticsOffice(various)Census1996,2002and2006, StationeryOffice.Dublin.Availableathttp://www.cso.ie/census/

CentralStatisticsOffice(2008)RegionalPopulationProjections 2011-2016.StationeryOffice,Dublin.

CentralStatisticsOffice(2009)PopulationandMigration Estimates,April2009.StationeryOffice,Dublin.

CentralStatisticsOffice(2011)CensusofPopulation2011 PreliminaryResults.StationeryOffice,Dublin.Availableat http://www.cso.ie/census/2011preliminaryreport.htm

CentralStatisticsOffice(April2012)Profile1TownandCountry, StationeryOffice,Dublin.

CentralStatisticsOffice(May2012)Profile2OlderandYounger, StationeryOffice,Dublin.

DepartmentoftheEnvironment,HeritageandLocalGovernment (2008)BranchingOut:FutureDirections.Dublin,StationeryOffice.

DublinandMid-EastRegionalAuthorities,(2008)Retailstrategy fortheGreaterDublinArea2008-2016.Dublin.

DublinCityCouncil,(2002-2010)AnnualReportsoftheindividual servicepointsofDublinCityPublicLibrariesandDublinCity Archives2002-2010.Dublin,DublinCityPublicLibrariesand Archive.

DublinCityCouncil(2002-2010)DCPLive,DublinCityPublic LibrariesStaffNewsletter,Dublin:DublinCityPublicLibraries.

DublinCityCouncil(2004)ArtsandCulturalStrategy2004-2009. Dublin,DublinCityCouncil.

DublinCityCouncil(2006)DublinCityCouncil’sArtsServicePlan 2006-2009.Dublin:DublinCityCouncil.


http://www.cso.ie/census/2011preliminaryreport.htm

APPENDICES BIBLIOGRAPHY BIBLIOGRAPHY APPENDICES

DublinCityCouncil(2008)CommunityandNeighbourhood DevelopmentStrategy2008-2012.Dublin,DublinCityCouncil.

DublinCityCouncil(2008)FundingtheDublinCityRegion.Dublin, DublinCityCouncil.

DublinCityCouncil(2009)CorporatePlan2010-2014.Dublin: DublinCityCouncil.

58 DublinCityCouncil(2009)DublinUNESCOCityofLiterature. SubmissionbytheCityofDublin.Dublin,DublinCityCouncil

DublinCityCouncil(2010)DublinCityDevelopmentPlan2011-2017.Dublin,DublinCityCouncil.

DublinCityCouncil(2010)DublinCityCouncil’sCultureStrategy 2010–2017.Dublin,DublinCityCouncil.

DublinCityCouncil(2011)DublinCityCouncil’sWorkforce Plan2010-2014.http://www.environ.ie/en/Publications/ LocalGovernment/Administration/FileDownLoad,27321,en. pdfDublin:DublinCityCouncil.

DublinCityDevelopmentBoard(2002)Dublin–ACityof Possibilities:Economic,SocialandCulturalStrategy2002-2012. Dublin,DublinCityCouncil.

DublinCityDevelopmentBoard:Review2006-2008,ActionPlan 2009-2012.Dublin,DublinCityDevelopmentBoard.

DublinCorporation(1997)DublinCorporationPublicLibraries, InformationServicesandCityArchivesProgrammefor Development1996-2001.Dublin,DublinCorporation.

DublinRegionalAuthorityetal(2009)TheEconomicActionPlan fortheDublinCityRegion.Dublin,DublinRegionalAuthority.

Ellis-King,Deirdre(2003)ResearchinDublincitylibraries:a strategicfocus.LocalAuthorityNews,22(6),pp.20-23.

EllisKing,Deirdre(2009)DublinCityPublicLibraries1884-2009: 125yearsofservicetothecommunity,Atalktocommemorate 125yearsofPublicLibraryServiceinDublinCityaspartofLocal HistoryDay26thSeptember,2009. http://www.dublinheritage.ie/media/dcpl_anniversay_125.html

Haase,T.&Byrne,K.(2008)DividedCity,TheChangingFaceof Dublin’sInnerCity:AStudycommissionedbytheDublinInner CityPartnership(DICP),Dublin, Haase,T.&Pratschke,J.(2005)DeprivationanditsSpatial ArticulationintheRepublicofIreland:Pobal,Dublin.

Ireland(2006)NationalDevelopmentPlan2007-2013Transforming Ireland:ABetterQualityofLifeforAll.Dublin,StationeryOffice.

Ireland,DepartmentofSocialandFamilyAffairs(2007)National ActionPlanforSocialInclusion2007-2016.Dublin,Stationery Office.

Ireland,DepartmentoftheTaoiseach(2006)Towards2016: Ten-YearFrameworkSocialPartnershipAgreement2006-2016. Dublin,StationeryOffice.

Ireland,DepartmentoftheTaoiseach(2008)BuildingIreland’s SmartEconomy:AFrameworkforSustainableEconomic Renewal.Dublin,StationeryOffice.

Kennedy,M.,(1991)“PlansforaCentralReferenceLibraryfor 59 Dublin1883-1946”AnLeabharlann.TheIrishLibrary.Second

Series.Vol.7No.4109-121.

Koontz,C.andGubbin,B.(2010)IFLAPublicLibraryService Guidelines:IFLAPublicationsSeries.Berlin,DeGruyterSaur.

MLAMuseumsLibrariesandArchives(2010)Whatdothepublic wantfromLibraries?Apractitionerguide.London,MLA

NationalEconomicandSocialForum(2007)Arts,Cultural InclusionandSocialCohesion:NESFReport35.Dublin,NESF.

Neigaard,H.,Laurisden,J.andSchulz,K.(Eds)(2009)Library Space.InspirationforBuildingsandDesign,Copenhagen,The DanishLibraryAssociation.

Redmond,D.,Williams,B.,Hughes,B.andCudden,J(2012) DemographicTrendsinDublin,Dublin,OfficeofInternational RelationsandResearch,Dublin,DublinCityCouncil.


http://www.dublinheritage.ie/media/dcpl_anniversay_125.html

60


MANAGEMENT STRUCTURE

61


BRANCH LIBRARIES APPENDICES APPENDICES

Branch Libraries

Ballyfermot Library BallyfermotRoad,Dublin10 Tel.6269324/5 [email protected]

Ballymun Library BallymunRoad,Ballymun,Dublin11 Tel.8421890 [email protected]

Cabra Library NavanRoad,Dublin7 Tel.8691414 [email protected]

Central Library ILACCentre,HenryStreet,Dublin1 Tel.8734333 [email protected]

The Central Library also includes :

Business Information Centre Tel.8733996/8734333 [email protected]

Open Learning Centre [email protected]

Music Library [email protected]

Charleville Mall Library NorthStrand,Dublin1 Tel.8749619 [email protected]

Management Structure

Assistant City Manager

Phillip Maguire

Dublin City Librarian

Margaret Hayes

Deputy City Librarian

Brendan Teeling

Dublin City Archivist

Mary Clark

Dublin City Archives

Divisional Librarian Dublin and Irish

Collections Maire Kennedy

Dublin and Irish Collections

Pearse Street Library

Pembroke Library

Ringsend Library

Divisional Librarian Human Resources

Miriam Leonard

Staff and Communications

Team

Coolock Library

Donaghmede Library

Raheny Library

Marino Library

Divisional Librarian Finance and

Buildings Angela Cassidy

Finance and Buildings Team

Ballyfermot Library

Rathmines Library

Inchicore Library

Kevin Street Library

Divisional Librarian Development and Marketing

Michael Molloy

Digital and Web Team

Development and Marketing Team

Terenure Library

Walkinstown Library

Dolphin’s Barn Library

Director, Dublin UNESCO City of Literature

Jane Alger

City of Literature Team

Dublin Literary Award

Divisional Librarian

Reader Services Clare Hogan

Reader Services

Divsional Librarian Continuing Professional

Development Sheila Kelly

Prison Libraries

Dublin City Council Staff Library

Divisional Librarian ICT Systems and

Services Gerardine Candon

Libraries IT Team

Finglas Library

Ballymun Library

Phibsboro Library

Drumcondra Library

Divisional Librarian Central Library

Services Bernadette Cogan

Central Library

Charleville Mall Library

Divisional Librarian

Cabra Services Mark ffrench Mullen

Cabra Library Services

APPENDICES BRANCH LIBRARIES BRANCH LIBRARIES APPENDICES

Rathmines Library Mobile Services Coolock Library Kevin Street Library BarryscourtRoad,Dublin17 18LowerKevinStreet,Dublin8 157LowerRathminesRoad,Dublin6 CabraBibliographicCentre, Tel.8477781 Tel.4753794 Tel.4973539 NavanRoad,Dublin7 [email protected] [email protected] [email protected] Tel.8691415

[email protected] Dolphin’s Barn Library Marino Library Ringsend Library ParnellRoad,Dublin12 MarinoMart,Dublin3 FitzwilliamStreet,Dublin4 Children’s Section Tel.4540681 Tel.8336297 Tel.6680063 CabraBibliographicCentre [email protected] [email protected] [email protected] NavanRoad,Dublin7

62 63 Tel.6744840 Donaghmede Library Pearse Street Library Terenure Library [email protected] DonaghmedeShoppingCentre,Dublin13 138–144PearseStreet,Dublin2 TempleogueRoad,Dublin6W. Tel.8482833 Tel.6744888 Tel.4907035 TMTM AllBranchesnowoffer [email protected] [email protected] [email protected] FreeWiFi/Broadbandaccess

Drumcondra Library Pembroke Library Walkinstown Library Findusonthewebat MillmountAvenue,Dublin9 AngleseaRoad,Dublin4 PercyFrenchRoad,Dublin12 www.dublincitypubliclibraries.ie Tel.8377206 Tel.6689575 Tel.4558159

[email protected] [email protected] [email protected] Findusonfacebookandtwitter

Finglas Library Phibsboro Library Dublin City Archives VisittheLibraryBlogat FinglasShoppingCentre,Jamestown BlacquiereBridge,Dublin7 138-144PearseStreet,Dublin2 Road,Dublin11 Tel.8304341 Tel.6744999Fax.6744881 www.dublincitypubliclibraries.com Tel.8344906 [email protected] [email protected] [email protected] VisittheLibraryYouTubechannelat:

Raheny Library Dublin & Irish Local Studies http://www.youtube.com/user/dubcilib Inchicore Library HowthRoad,Raheny,Dublin5 138-144PearseStreet,Dublin2, 34EmmetRoad,Dublin8 Tel.8315521 Tel.6744999Fax.6744881 ViewDublinCityPublicLibrarieson Tel.4533793 flickrat:http://www.flickr.com/photos/ [email protected] dublincitypubliclibraries

[email protected] [email protected]


http://www.youtube.com/user/dubcilib

64

APPENDICES BRANCH LIBRARIES


development plan for dublin city public libraries 2012-2016

Documents