developing successful eid schemes: the practical guide

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Developing Successful eID Schemes: The Practical Guide © ID4Africa 2015-2016 Page 1 of 14 ID4Africa Annual Meeting 24-26 MAY 2016 KIGALI, RWANDA Conference Languages: English and French with simultaneous translation for all presentations. Day 1: Tuesday, 24 May 7.30 ARRIVALS, REGISTRATION, AND COFFEE OPENING 8:30-10:00 WELCOME AND OPENING ADDRESSES 8.30 State of ID4Africa Address Dr. Joseph Atick, Chairman, ID4Africa Guest of Honour Address Speaker to be Advised 9:10-10:00 OFFICIAL OPENING AND TOUR OF THE EXHIBITION Refreshments Courtesy (Of Genkey) SESSION 1 10:00- 12:45 ID STAKEHOLDERS 1: THE NATIONAL IDENTITY AUTHORITIES Moderated by: Dr. Joseph Atick, Chairman, ID4Africa Theme Government identity authorities are the first group of key stakeholders in a national identity ecosystem. In this session on new developments in foundational identity systems, the following agencies discuss the challenges that their national eID systems will address. 10.00 Moderator’s remarks 10.05 Rwanda's Future Vision and Roadmap for Integrating Civil Registration with Identity Pascal Nyamulinda, Director General National Identification Agency Rwanda 10.25 Digital Identity, the Promise for Nigeria. Aliyu Abubakar Aziz, Director General/CEO National Identity Management Commission (NIMC) Nigeria 10.45 Mali’s Civil Registration and Biometric Population Census [in French] S Y Abdoul, Directeur des Ressources Humanines Des Forces Armees du Mali, ministère de la Défense et des Anciens Combattants (MDAC) Mali (Ancien Directeur Adjoint du Centre de Traitement de Données d’Etat Civil (CTDEC) Ministère Administration Territoriale et de la Décentralisation)

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DevelopingSuccessfuleIDSchemes:ThePracticalGuide

©ID4Africa2015-2016 Page1of14

ID4Africa Annual Meeting 24-26 MAY 2016

KIGALI, RWANDA

ConferenceLanguages:EnglishandFrenchwithsimultaneoustranslationforallpresentations.

Day1:Tuesday,24May

7.30 ARRIVALS,REGISTRATION,ANDCOFFEEOPENING8:30-10:00

WELCOMEANDOPENINGADDRESSES

8.30

• StateofID4AfricaAddressDr.JosephAtick,Chairman,ID4Africa

• GuestofHonourAddressSpeakertobeAdvised

9:10-10:00OFFICIALOPENINGANDTOUROFTHEEXHIBITION RefreshmentsCourtesy(OfGenkey)

SESSION110:00-12:45

IDSTAKEHOLDERS1:THENATIONALIDENTITYAUTHORITIESModeratedby:Dr.JosephAtick,Chairman,ID4Africa

ThemeGovernment identity authorities are the first group of key stakeholders in a national identityecosystem. In this session on new developments in foundational identity systems, the followingagenciesdiscussthechallengesthattheirnationaleIDsystemswilladdress.

10.00

Moderator’sremarks

10.05

Rwanda'sFutureVisionandRoadmapforIntegratingCivilRegistrationwithIdentityPascalNyamulinda,DirectorGeneralNationalIdentificationAgencyRwanda

10.25

DigitalIdentity,thePromiseforNigeria.AliyuAbubakarAziz,DirectorGeneral/CEONationalIdentityManagementCommission(NIMC)Nigeria

10.45

Mali’sCivilRegistrationandBiometricPopulationCensus[inFrench]SYAbdoul,DirecteurdesRessourcesHumaninesDesForcesArmeesduMali,ministèredelaDéfenseetdesAnciensCombattants(MDAC)Mali(AncienDirecteurAdjointduCentredeTraitementdeDonnéesd’EtatCivil(CTDEC)MinistèreAdministrationTerritorialeetdelaDécentralisation)

DevelopingSuccessfuleIDSchemes:ThePracticalGuide

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11.05

Namibia’sFoundationalApproachtoHolisticCradle-to-GraveIdentityManagementPatrickNandago,PermanentSecretaryMinistryofHomeAffairsandImmigrationNamibia

11.25

SmartID:ConsolidatingtheRestorationofNationalIdentity,Citizenship,andDignitytoAllSouthAfricansThomasSigama,ChiefDirectorNationalDepartmentofHomeAffairsSouthAfrica

11:45

IntegratingCivilRegistrationandIdentityManagementtoDelivereGovernmentServicestoAllCitizens:PertinentLessonsforAfricaLailaAbdulMajid,PrincipalAssistantDirectorICTDivision,NationalRegistrationDepartmentofMalaysia,MinistryofHomeAffairsMalaysia

12.05

ChallengesforIdentityAuthoritiesinAfricaTodayDiscussion

12.45 LUNCH(60MIN.)

Day1:Tuesday,24May

SESSION213:45-15:30

IDSTAKEHOLDERS2:THEINTERNATIONALDEVELOPMENTAGENCIESModeratedby:DrJosephAtick,Chairman,ID4Africa

Theme

Internationaldevelopmentagenciesarethesecondgroupofkeystakeholdersintheidentityspace.Inthis session representatives of international organisations give their perspective on the role ofidentificationsystemsindevelopmentandgiveanoverviewofthetypeofprojectsandthemethodsbywhichtheyengagetosupportandcoordinatetheseinitiativesonnational,regionalandgloballevels.

13.45

Moderator’sRemarks

13.50

TheWorldBank’sID4DInitiative:EffortstoDateandFutureDirectionsVyjayantiTharmaratnamDesai,ProgramManagerID4DInitiativeWorldBank

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14:05

IdentificationasaCornerStoneintheDevelopmentAgenda:theAFDPerspective[inFrench]NadinePoupart,AgenceFrancaisedeDéveloppement(AfD)

14.20

RighttoNationalityanditsImplicationsforInclusiveIDSystemsinAfricaDr.ReneKouassi,DirectorofEconomicAffairsDepartmentAfricanUnionCommission

14.35

DevelopingIdentificationManagementSystems:TheVisionoftheAfricanDevelopmentBank[inFrench]Samatar OmarElmi,SeniorICTOfficerAfricanDevelopmentBank

14.50

ECOWASInteroperableBiometricIDCard:aVisionforRegionalIdentityIntegrationDr.AnthonyLukaElumelu,HeadofDivisionFreeMovement&MigrationECOWASCommission

15.05

DrivingDevelopmentbyDeliveringLegalIdentityforAllDiscussion

15.30 REFRESHMENTS(45MIN.):COURTESYOFGENKEY

Day1:Tuesday,24May

SESSION316:15-18:30

IDSTAKEHOLDERS3:THESOLUTIONSPROVIDERSModeratedby:GregPote

Theme

Thesolutionsprovidersarethethirdgroupofkeystakeholders inthe identityspace. Inthissession6leadingidentitysolutionsprovidersdiscussthelatesttechnologydevelopmentsinidentitysystemsandhowtheycansupportthenextgenerationoffoundationalnationalidentityschemes.

16.15

Moderator’sRemarks

16.20

BuildingTrustThroughaStateoftheArtDocumentVerificationSystemCharlesMevaa,VicePresidentAfricaGovernmentProgramsGemalto

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16.35

SecureMobileIdentity:AGameChangerforGovernmentstoEngagewithCitizens[inFrench]AdamTangun,VicePresidentofSalesGovernmentIDSolutionsHIDGlobal

16.50

BirthRegistrationandeID:SettingtheFoundationforCitizen-centricServicesJamesRuncie,HeadofProductManagementIdentityDeLaRue

17.05

ChallengesinIssuingTrustableCitizenIDs[inFrench]RonnyDepoortere,SeniorVicePresidentZetesPass

17.20

SecuringNationalIdentitySchemesbyAvoidingFakeBreederDocumentsJean-PierreTing,ManagingDirectorArjoSystems

17.35

Identityforall:RealizingtheIdentityVisionwithintheAfricancontextMichielvanderVeen,CEOGenkey

17.50

MobileBiometricSolutions[inFrench]FabienRouaud,ProgramManagerandManagingDirectorMorphoCôteD'IvoireMorpho

18.05

HowtechnologiesandinnovationsareevolvingtosolveidentificationproblemsinAfricaDiscussion

ENDOFDAYONE

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Day2:Wednesday,25May

WORKSHOP1

8:25-10:00

LINKINGFOUNDATIONALIDENTITYREGISTERSCreatingaSingleIdentityManagementPolicyCoveringCivilRegistrationandNID

Ledby:RajGautamMitra,ChiefDemographicandSocialStatistics,UnitedNationsEconomicCommissionForAfrica(UNECA)

Theme

Thissessionwilladdresstwoimportantissues:(i)Whycivilandnationalidentityregistersneedtobelinkedasamatterofpolicy?and(ii)Whatarethepracticaloptionsforachievingthisobjective.Theseoptions may include institutional arrangements that unify the organizations responsible for thedifferentfoundationalregistersorusingtechnologytoensuretheinteroperabilityoftheseregisters,includingidentityresolutiontoestablishthecorrespondence,aswellasdigitizationofpaperrecords.ThepresentationsarefollowedbyamoderatedQ&Asessionemphasizingaudienceparticipation.Workshop objective: allow participants to gain an understanding of practical strategies forintegrating civil registrationwith national identitymanagement systems and to understand theimpactofSustainableDevelopmentGoal16.9ontheiridentitypracticesgoingforward.

8.25

LinkingCivilRegistersandNationalIdentificationRegisters:TheWhyRajGautamMitra,ChiefDemographicandSocialStatisticsUnitedNationsEconomicCommissionForAfrica(UNECA)

8.40

TheImportanceofBirthRegistrationNadyaKassam,ChildProtectionSpecialistUNICEF

8.55

Uganda’sFoundationalIdentityFrameworkJudyObitre-Gama,ExecutiveDirectorNationalIdentificationandRegistrationAuthority(NIRA)Uganda

9.10

CRVSdigitizationanditsLinkagewithNationalIdentity.EdwardDuffus,DigitalBirthRegistrationProjectManagerPlanInternational

9.25

ICTFrameworksforRealisingHolisticCRVSSolutionsinAfricaTarvinderSembhi,SeniorVicePresidentWCCSmartSearchandMatch

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9.40

Discussion

10.00 REFRESHMENTS(45MIN.):COURTESYOFGENKEY

Day2:Wednesday,25May

WORKSHOP2

8:25-10:00

SECURINGCREDENTIALS&IDISSUANCESYSTEMSBuildingtrustintheIDissuanceprocessandpreventingforgery,tamperingorcounterfeiting

Ledby:GregPote,President,ID4Africa

Theme

5 experts present brief perspectives on how to build confidence and trust in identity schemes bysecuringtheproductionandissuanceofIDcredentials.Thisincludessecuringtheissuanceprocessaswellassecuringthecredentialitselfthroughadoptinginnovationsinsecurityprintingtechniquesandsecure production and personalisation. Thiswill be followed by a 40-minutemoderated discussionbetweentheexpertsandworkshopparticipants.Workshop objective: enable ID issuing authorities and government security printers in Africa tolearnabouthowtoachievethehighest levelof trust in ID (Trust the issuer,Trust thecredential,Trust theProcess).This is requiredtoensurethatthe issued ID isgenuine (nottamperedwithorcounterfeited)and is issuedtoa legitimate identity (asopposedtoagenuine ID issuedtoafakeidentity through malfeasance or fraud). The audience will learn about latest innovations forproducing and issuing secure ID credentials, understand recent threats that fraudsters areemploying to forge, tamper with, or counterfeit ID credentials, and explore the practicalconsiderationsofsecureidentitydocumentproductiontopreventmalfeasanceinAfrica.

8.25

Moderator’sremarks

8.30

SecuringtheNationwithTrustedIdentitiesandSecureTransactionsWayneFletcher,MarketingManagerEntrustDatacard

8.40

SecuringInterchangeableFunctionalityofthePhysicalTokenandtheDigitalIDVerificationProcesses.HolgerReinke,DirectorSales(Africa)OVDKinegram

8.50

HowModernSecurityControllersHelpBuildTrustinIDCredentialsandSystemsRainerBergmann,DirectorBusinessDevelopmentGovernmentIDChipCard&SecurityInfineonTechnologiesAG.

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9.00

ASecurityChainfortheIDDocumentIssuanceandManagementSeanZheng,ViceGeneralManagerEmperorTechnology

9.10

EnhancedSecurityfortheIssuancePlatformofeIDDocumentsandtheirLifecyclemanagementSergeyYeliseyev,BusinessDevelopmentDirector,GovernmenteIDSolutionsXINFOTECH

9.20

TrustedCredentialsforLeveragingDigitalIDBenoîtBerthe,ProductandLasinkBusinessLineDirectorOberthurTechnologies

9.30

Discussion

10.00 Refreshments(45min.):CourtesyofGenkey

Day2:Wednesday,25May

WORKSHOP3

10:45-12:25

LEGALFRAMEWORKSANDGOVERNANCEOFIDENTITYMANAGEMENTSYSTEMSConstructingtheframeworktoprotectthelegalrightsandtheprivacyofpersonalinformationinID

SystemsLedby:JamesNeumann,SeniorCounsel,LegalVicePresidency,TheWorldBank

Theme

Alongwithitsbenefits,identityandidentificationsystemsposeseveralrisks,whichrequireattentionand mitigation. For example, electronic capture and storage of personal data requires strongprovisions of governance and management to ensure the quality, security and privacy of data,protecting from misuse, exploitation, or theft. In addition, in order to build trust among users itrequires the right legal framework at the national level to ensure respect of individual legal rightssuchasprivacy.Thisworkshopprovidesparticipantswithapracticalguideon legal frameworks,datamanagementandprotectionandprivacymattersneededtoensureresponsibledeploymentandsustainabilityofe-IDsystems.Theworkshop isaimedatpractitioners fromthe identityauthoritiesand itaddresses the followingissues: (1) What overall legal and governance frameworks are recommended and (2) Why theadoptionofaprivacyanddataprotectionframeworkfromdayonemattersinidentificationsystems(2)Thepracticalinstitutionalandadministrativeexperienceintheadoptionandimplementationande-Id system.This includesanexaminationof rules-based legal structures in the contextof civil law(top down) as well as the promotion of a culture of privacy ingrained in the business processesaround identification systems and the programs that use them (bottomup) for public good, oftenseenincountrieswithcommonlaw.

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Workshop objective: Participantswill leave theworkshopwith a practical understanding of thelegal and governance frameworks required for responsible deployment of identitymanagementsystems and for coherent policies and strategies to promote acceptance of, and trust in IDmanagementsystems.

10.45

TutorialonDataProtectionandPrivacyJamesNeumann,SeniorCounselLegalVicePresidency,TheWorldBank

11.10

GovernanceConsiderationsforEffectiveIDManagementSystemsMiaHarbitz,InternationalConsultantandExpertWorldBankandformerlyInteramericanDevelopmentBank

11.25

Ghana'sLegalFrameworkforanIDRegime:ThemultipurposenationalIDcardJosefIroko,GeneralLegalCounsel,BoardSecretaryGhanaNationalIdentificationAuthorityGhana

11.40

DataProtectionandPrivacyinCôted’Ivoire:ExpandingtheECOWASlegalframework[inFrench]LeotineDorcaseeGbato,DirectorofLegalAffairsARTCICôted’Ivoire

11.55

Discussion

12.25 LUNCH(60MIN.)

Day2:Wednesday,25May

WORKSHOP

410:45-12:25

THEECONOMICSANDBUSINESSMODELSOFIDENTIFICATIONSCHEMESExaminingthefinancialdimensionofidentificationsystemsthroughevidence-basedanalysis

Ledby:AlanGelb,CenterforGlobalDevelopment

Theme

Theworkshopwillattempttoanswertwofundamentalquestionsrelatedtotheeconomicsofdigitalidentityand its financingbyexploringevidencefromrelevantexperiences: (1)What is theevidencethatidentificationschemesmakeeconomicsenseforsociety?and(2)Whatoptionsareavailableforfinancingthem(businessmodels)?Thefinancingquestionwillexploreamultitudeofoptionsthatrangefromusingrevenuegeneratedfrom fees for identification services offered, to using credit from savings to budgets due to the

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elimination of leakages in benefits programs, elimination of ghost workers or the elimination offraudulentclaimsinuniversalhealthcareschemesthatdeployastrongidentificationsystem.Workshopobjective:participantswillgainaclearunderstandingoftheeconomicimpactofdigitalidentity systems and will learn about pragmatic approaches and strategies to finance themthrough a range of available business models that have the potential to accelerate the ROI ofidentityschemes.

10.45

WhytheEconomicsofIdentityMatters?AlanGelb,SeniorFellow,CenterforGlobalDevelopment

11:00

TheBelgianDigitalTransformation.AnAnalysisofBusinessModelsFrankLeyman,Manager,InternationalRelationsFederalPublicServiceforInformationandCommunicationTechnologies(FEDICT),Belgium

11.15

DigitalIdentityandtheUniversalHealthCoverageofCôted’Ivoire:theBusinessCase[InFrench]BambaKarim, DirecteurGénéralCaisseNationaled’AssuranceMaladie(CNAM)Coted’Ivoire

11.30

IndiaLPGexperience

11.45

Nigeria’sExperiencewithIdentitySystemsforCivilServiceReformFatimaMede,PermanentSecretaryMinistryofBudgetandNationalPlanningNigeria

12.00

Discussion

12.25 LUNCH(60MIN.)

Day2:Wednesday,25May

WORKSHOP5

13:25-15:00

IDENTITYINSUPPORTOFDEMOCRACYUsingElectoralRegisters,NationalIDSchemesoraCombinationofBoth

Ledby:NiallMcCann,LeadElectoralAdvisor,UNDPTheme In this workshop led by the UNDP, experts from election commission, development partners, and

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industry discuss the experiences and trends in using digital identity in support of democracy andelections (including enrolment as well as voter verification). This includes both the experiences ofusing foundational identity (i.e. national ID) as well as independent functional voter registers. Inaddition, the workshop elaborates on the harmonization efforts between national identity andelectoral registers in countries where both have been developed and addresses some of thechallenges related to the additional sensitive information (e.g. Ethnicity, nationality, etc.) normallycapturedintheelectoralregisters.Workshop objectives: understanding the advantages and disadvantages of linking or delinkingvoterregisters fromfoundational registers.Gainingpracticalknowledgehowtoperform identityenrolment & verification and looking for lessons learned that can be used for other functionalidentityregisters,suchassocialregisters.

13.25

UNactivityinsupportofidentitymanagement–whysupporttooneregistershouldbeintegratedwithsupporttoallNiallMcCann,LeadElectoralAdvisorUNDP

13.40

FromElectoralRegisterstoFoundationalNationalIdentitySchemes.TheSierraLeoneExperienceWilliamDavies,ExecutiveSecretaryNationalElectoralCommissionSierraLeone

13.50

TheBiometricCensusofthePopulation:AFoundationalApproachtoDevelopingPermanentVoterRegisters[inFrench]Dr.AhmatAliHissein,DirecteurGénéralBureauPermanentDesElections,CommissionElectoraleNationaleIndependenteChad

14.00

Somaliland

14.10

10Years’ExperienceinAfrica:Retrospective,LessonsLearned,andOpportunitiesforAmbitiousGovernmentsBartSymons,SeniorTechnicalConsultantZetesPass

14.20

Discussion

15.00 REFRESHMENTS(45MIN.)COURTESYOFGENKEY

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Day2:Wednesday,25May

WORKSHOP6

13:25-15:00

SocialProtection&FinancialInclusionCombiningIdentityStrategieswithInnovativeTechnologiestoHelptheExcluded

Ledby:RobertPalacios,GlobalThematicLeader,WorldBank

Theme

The delivery of social protection and the enabling of the unbanked to access financial services arecriticaltohelpingtheexcludedanderadicatingpoverty-butbotharedependentuponidentity.Inthisworkshop 5 experts present brief perspectives, share experience and discuss how social protectionandfinancialinclusionareincreasinglyseenasbeinglinkedtonationalidentitystrategies(especiallywhen dealing with systems of social protection and not isolated point programs) through theapplicationofinnovativetechnologies.Workshop objective: participants will get a practical understanding of what is involved inestablishedsocialandhouseholdregisters,howtolinkthentonationalidentitysystemsandhowthosecanbeusedinsupportofthemissionofsocialprotection,inclusionandpovertyreduction.

13.25

HowIdentificationSystemsContributetoBetterSocialProtectionRobertPalacios,GlobalThematicLeaderTheWorldBankGroup

13.40

LeveragingFoundationalIdentityRegistersinSupportofSocialProtectionInitiativesUsmanY.Mobin,ChairmanNationalDatabaseandRegistrationAuthority(NADRA)Pakistan

13.55

IdentificationandSocialProtectioninKenyaWinnieMwasiaji,NationalCoordinatorSocialProtectionSecretariat,MinistryofLabourSocialSecurity&ServicesKenya

14.10

TheVisionforRwanda’sIntegratedSocialProtectionMISandRoleoftheNationalIDFrancineTumushime,DirectorGeneralCommunityDevelopmentandSocialAffairs,MINALOCRwanda

14.25

GoingBeyondHuKou:TheShenzhenResidentPermitCardforSocialProtectionofFloatingPopulationsYanJinBo,ChiefDirectorShenzhenSpecialIDCardResearch&ProductionCenterChina

14.40

Discussion

15.00 REFRESHMENTS(45MIN):COURTESYOFGENKEY.

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Day2:Wednesday,25May

SESSION415:45-17:00

RAPIDFIREPRESENTATIONSFROMTHEWORKSHOPSModeratedby:Dr.JosephAtick,ChairmanID4Africa

Theme

In this session designated representatives (called Correspondents) along with the workshop leadersfromeachof the6workshopsmakebrief reportsonthetakehomemessagesandrecommendationsresultingfromeachworkshop.Audiencewillbegiven3minutesperworkshopreporttoreact.This will be done in Rapid Fire Format where the correspondents and workshop leader attempt toconveytothefullplenaryaudiencesomebigideasinveryshortperiodoftime.

15:45 CEREMONY:ANNOUNCEMENTOFTHE2017ID4AfricaHOSTCOUNTRY

16.00

Workshop1SUMMARYANDRECOMMENDATIONSCorrespondent1:NeoLepang,DirectoroftheDepartmentofCivilandNationalRegistrationintheMinistryofLabourandHomeAffairs,Botswana.WorkshopLeader:RajMitra,UnitedNationsEconomicCommissionforAfrica(UNECA)AudienceReaction

16.10

Workshop2SUMMARYANDRECOMMENDATIONSCorrespondent2:EmmanuelBrown,SeniorOfficer,CardProduction,NationalIdentityAuthority,GhanaWorkshopLeader:GregPote,ID4AfricaAudienceReaction

16.20

Workshop3SUMMARYANDRECOMMENDATIONSCorrespondent3:GodswillUkauwa,ChiefSuperintendentofImmigration,NigeriaWorkshopLeader:JamesNeumann,WorldBankAudienceReaction

16.30

Workshop4SUMMARYANDRECOMMENDATIONSCorrespondent4:ElijahKoroma,CTO,NationalRegistrationSecretariat,GovernmentofSierraLeoneWorkshopLeader:AlanGelb,CenterforGlobalDevelopmentAudienceReaction

16.40

Workshop5SUMMARYANDRECOMMENDATIONSCorrespondent5: JacquesKayisire,DirectorofInformationTechnology,RwandaNationalIDAgencyWorkshopLeader:NiallMcCann,UNDPAudienceReaction

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16.50

Workshop6SUMMARYANDRECOMMENDATIONSCorrespondent6: MounaAhmedRagueh,ChefdeservicedeProgrammedefiletssociaux,CoordinatriceduRegistreSocial,DjiboutiWorkshopLeader:RobertPalacios,WorldBankAudienceReaction

Day2:Wednesday,25May

CLOSINGSESSION17:00-18:00

WHAT’SNEXTFOReIDINAFRICA?Moderatedby:Dr.JosephAtick,ChairmanID4Africa

17.00

In this final Davos-style panel, the session moderator will lead a group of identity experts toexplorethefutureofelectronicidentityinAfrica.Themoderatorwillinvitetheseexpertstostartthediscussionbygivingtheirinitialperspectivesfollowingwhichallthedelegateswillbeinvitedtoparticipateinthediscussion-allquestions,perspectivesandopinionswillbewelcomed.TheinvitedidentityexpertswillbeaskedtosummarisetheoutcomesfromtheForum’stwodaysand to contributea closing tweetunder the ID4Africahandle to give their finalperspectiveandtakehomemessages.(60min)

18.00CLOSINGCEREMONY

ID4AfricaBoardandExecutiveCommitteeNationalIdentificationAgencyofRwanda(NIDA)

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Day3:Thursday,26May

SiteVisittoRwanda'sNationalIDSystem

SiteVisit-1 Allregisteredsitevisitparticipants

8:15-8:30ArrivalofallregisteredsitevisitparticipantsatSerenaHotelKigaliandboardforbuses,tobeescortedbytwoNIDAstaff.

8:30-9:00

MovingfromSerenaHotelto3differentSector'sOfficeBus1:GitegaSector'sOffice-5MinfromSerenaHotelBus2:NiboyiSector'sOffice-20MinfromSerenaHotelBus3:RemeraSector'soffice-30MinfromSerenaHotel

9:00-10:00Guidedtourofapplicationandenrollmentprocess(includingbiometriccapture)atthesectoroffices.

SiteVisit-2 Allregisteredsitevisitparticipants10:00-10:30 AllbusesarriveatNIDAheadquarter10:30-12:00 GuidedtourofRwandaNationalIDcardpersonalizationandproductioncenter.Ingroups.12:00-12:30 Signinginthevisitor'sbookandtakeGroupPhoto

12:45 Busesleave(Endofthevisitsforallsitevisitparticipants)andreturntoSerenaHotel,Kigali