desktop virtualization: at what cost?
TRANSCRIPT
1©2009 Desktone, Inc. All rights reserved.
Desktop Virtualization: At What Cost?
David Grant, Vice President Desktone
Enabling Desktops as a Service™
2©2011 Desktone, Inc. All rights reserved.
Interact with us during the Webinar…
• Tweet @Desktone with your questions / comments to interact with us during today’s webinar
• Try a cloud hosted virtual desktop: http://bit.ly/desktopfreetrial
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Agenda
• Desktop Management Challenges
• Virtual Desktop Infrastructure (VDI) Challenges
• Cloud-based Desktops
• TCO Framework
• Desktone Introduction & Demo
Presenter
David GrantDesktoneVice President
4©2011 Desktone, Inc. All rights reserved.
DISCLAIMER
• TCO analysis is more contentious than politics so please understand this is one TCO framework (there are many!).
• The numbers can be debated but feel free to insert your own numbers• The numbers listed are based on list prices, industry averages, published analyst
numbers and customer feedback. This analysis was done with REAL customers• All of the numbers behind the analysis are not in the presentations but can be
found in our TCO whitepaper (will be emailed to all who attended today)
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Desktop VirtualizationOverview
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OSDataApps
SettingsPreferences
Desktop Management Today
Expensive
Support-heavy
Insecure
Tipping point for change is here...
Migration to Windows 7
New mobile access
Tighter IT budgets
Security
7
Desktop Models
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Web Based Virtualized/Cloud Device Centric App Based
1. Legacy applications2. Application collaboration3. Separation of environments4. Consumer choice5. Familiarity6. Data synchronization
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The Promise of Virtual Desktops (VDI)
Cost reduction IT consolidation Easier to manage Happy users
OSDataApps
SettingsPreferences
Virtual Desktops
Virtual desktops
Centrally managed
In IT data center
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… but major BARRIERS exist
Traditional VDI Reality
Start upHuge up-front costs
Many moving partsComplex to design & build
Operationally intensiveDifficult to maintain
Is it strategicDo you want to be building and managing data centers
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Cloud Based Desktops
11
• “Utility” billing (pay as you use)
• “Unlimited” processing and storage
• Elasticity to scale up or down
• On demand, self-service
• Highly automated
Maximize revenue
Reduce cost
Expedite time to market
Focus resources
Do more projects
AccessibilitySpeed
Cost
Dynamically scalable, virtualized resources provided as a service
Why the Switch to Cloud?
For a variety of reasons, cloud technologies are too compelling to ignore.
12
Cloud Service Models
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Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)
Desktops as a
Service (DaaS)
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DaaSBenefit
Simplified desktop deployment
Centralized desktop management
Walk-off data security
Simplified issue resolution and recovery
Genuine, customizable Windows client environments
No upfront CAPEX
Pay as you go
Time to value in weeks, not months
Leverage carrier-class scale
Expand geographic coverage
Reduce complexity and risk
Data Center Scale
VDI vs. Cloud Based Desktops
VDI
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Cloud Virtual Desktops vs. Traditional
Physical• Takes 3-5 days for a new system• Break/fix issues• Endpoint data loss/ security• Vulnerable to power outages• Hardware & desktop are one and
the same• Up-front capital required• Hardware warranty cost
Cloud Virtual Desktop• New systems in 90 seconds• Never breaks• Data can not be lost or stolen• Always on• Desktop can be accessed from any
connected device from anywhere• No upfront capital• No hardware warranty required
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Total Cost of Ownership (TCO)
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TCO Framework Overview• Solutions for Comparison
• PCs – Standard Desktops• Onsite Virtual Desktop Infrastructure (VDI)• DaaS: Cloud Hosted Desktops as a Service
• Cost Categories• Endpoint Costs• Data Center Hardware• * Management Server Overhead• Software• * IT Labor Costs
* Most overlooked items
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Key Findings – Standard Windows 7 Desktop
• Virtual desktops deliver savings upwards of 36% over desktop PC costs
• Cloud desktops deliver further savings of 20+% over on-premises VDI
• On-premises VDI delivers savings over PC’s on labor but it is offset by the significant extra infrastructure required
• The ability to offload endpoints or extend them can deliver $250+ per year per desktop
• The performance requirements for VDI necessitate adoption of external storage which adds substantial costs
18©2011 Desktone, Inc. All rights reserved.
Endpoint Costs
• Defined• Device used to access a desktop• With the standard PC you have one choice but VDI and cloud hosted
desktops offer flexibility (thin clients, mobile, etc.)
• Categories1. PC2. Employee Owned3. Repurposed PC4. Thin Client
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Data Center Hardware
• Definition: Up front data center costs needed to run VDI• Categories
1. Servers needed to run virtual machines.2. Storage (SAN/NAS)3. Mgmt Server Overhead
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Software
• Definition: Software costs account for a large percentage of any desktop solution
• Categories• VDI Software• VDI Support/Maintenance• Microsoft SA/VDA
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IT Labor Costs
• Definition: IT labor costs are very high in the traditional physical PC world. Virtual & cloud hosted desktops deliver significant savings
• Categories• Helpdesk• Desktop Maintenance• Training• IT Labor (Image creation, etc.)• Downtime• Network Engineering
22©2010 Desktone, Inc. All rights reserved. | Confidential information of Desktone, Inc.
TCO Comparison: DIY VDI vs. Desktone
Item DIY VDI Desktone Cloud
Software
VDI Software Software License SubscriptionWindows Server License Software License N/A
SQL Server / Data Store Software License IncludedSW Patching and Administration Customer Included
Support and Maintenance Yearly Charge Included
Hardware
Servers Customer Included
Storage (RAID Protected) Customer Included
Networking Infrastructure Customer Included
Hardware Administration Customer Included
Support and Maintenance Yearly Charge Included
Facilities
Rack space Customer Included
Power and Cooling Customer Included
Data Center Customer Included
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Desktone’s Solution
24
Desktone Overview
Founded 2007
Footprint Global
• Background• Only virtual desktop solution built from the
ground up for the cloud/DaaS delivery model
• Who we are• Software company delivering cloud-hosted
virtual desktop infrastructure (VDI)• Optimized, tested & deployed with the worlds
largest companies and service providers
• Solutions Include• Desktone Cloud for enterprises• Desktone Cloud Platform for service providers
25©2011 Desktone, Inc. All rights reserved.
Easy to manage Device independence Lower TCO Low cash out = low risk Customer Satisfaction
Cloud-Based Desktops (DaaS)
Desktop Cloud
From Any Location
FIXEDTELEWORKERSTEMPORARY OFFICES
PARTNERS &SUPPLIERS BRANCH OFFICES
From Any Device
Business Benefits
26
How it Works
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IT Shared Resources
Desktone Delivers
End User Devices
• Active Directory• User Data
• Storage
• High performance network• Secure & Compliant
• Personalized desktops
• Bring your own licenses
• Centralized management & reporting• Provisioning on demand
Client Manages
Remote Display
Network Connection (VPN)
•Access from anywhere
Access Anywhere
27
Easy to Try & Easy to Buy
1. Drastically Reduce Cost
2. Easy to try
©2011 Desktone, Inc. | All rights reserved.
Free Trial Pro Enterprise Ultimate Premium
Features
CPU Cores 1 1 2 4 Custom
Memory (GB) 2 2 4 8 Custom
Hard Disk (GB) 25 25 25 50 Custom
OS Type Windows 7 Enterprise Windows XP Pro, Windows 7 Enterprise,
Linux
Windows XP Pro, Windows 7 Pro or Enterprise, Linux
Windows XP Pro, Windows 7 pro or Enterprise, Linux
Windows XP Pro, Windows 7 Pro or Enterprise, Linux
Display Protocol RDP RDP, RGS, Citrix Receiver
RDP, RGS, Citrix Receiver
RDP, RGS, Citrix Receiver
RDP, RGS, Citrix Receiver
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The Desktone Cloud consists of
two primary interfaces
Desktone Enterprise Center
Used by desktop admins to manage the Desktone Cloud
Desktone Portal
Used by end-users for access to resources on the Desktone Cloud
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End Point Devices
1. iPad - “DaaS Mobile Client” available in the iTunes Store
2. Thin clients - all leading vendors are supported
3. Standard PCs – access through their preferred web browser or DaaS Client
4. Google Chromebook – access via HTML5
End-User Access
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Demonstration
Enabling Desktops as a Service™
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End User Login
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End User Self Service
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Administration Login
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Dashboard View
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Enterprise Service Summary
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Gold Patterns & Images
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Creating Virtual Desktops
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Summary
• Cloud computing is changing the world of IT
• The current desktop management market is ripe for change
• VDI was supposed to solve problems – it has introduced other issues for most especially cost and complexity
• Cloud-hosted desktops have a significant TCO saving over VDI• No upfront investment in infrastructure
• No complicated infrastructure to configure and build
• Centralized support and management
• No expensive management resources required
• No hidden costs
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Resources
• Detailed TCO Whitepaper will be sent to your email• Free Trial: www.desktone.com
40©2011 Desktone, Inc. All rights reserved.
Questions??
Questions / Feedback
• @Desktone with your questions / comments or email me directly at [email protected]
• Try a cloud hosted virtual desktop: http://bit.ly/desktopfreetrial
• Schedule a Live Demo 866-691-5660 or [email protected]