designing for the ubicomp era

COPYRIGHT © 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

1

Pierrick Thébault Bell Labs Applications Domain

Designing for the Ubicomp era B-Ware IoT Week - October 5th, 2011, Brest, France


ABOUT ME HELLO

Bell Labs France Application Studio

Pierrick Thébault Designer PhD candidate at Arts et Métiers Paristech

I do research in service design, interactions techniques and user experience for smart objects and environments.

3


1.  The Ubiquitous Computing era

2.  Designing objects/services

3.  Bell Labs approach

4.  Perspectives and papers

AGENDA

4


1. UBIQUITOUS COMPUTING

5


UBICOMP ABOUT

Weiser, M., 1995. The computer for the 21st century. Scientific American, 272(3), 78–89.

“We are trying to conceive a new way of thinking about computers in the world, one that takes into account the natural human environment and allows the computers themselves to vanish into the background.”

6


Does the concept of applications apply to objects?

UBICOMP ABOUT Photo http://www.flickr.com/photos/ikkoskinen/322532360/sizes/o/in/photostream/

7


Does the concept of applications apply to objects?

UBICOMP ABOUT

8


UBICOMP RESEARCH

Ambient Intelligence Smart environments

Situated computing Context-aware systems

Sentient computers A shared perception of the world

Pervasive Computing Anything, anywhere, anytime

Wearable computing

Physical computing Tangible interfaces Internet of Things

Smart objects

Augmented senses

9


UBICOMP FEW EXEMPLES

Mediacup

Oasis project

6th sense

Olinda Radio

NoDesign

Nabaztag

Wimm

Sifteo

10


2. DESIGNING OBJECTS/SERVICES

11


DESIGNING OBJECTS/SERVICES QUOTE

Kuniavsky, M. 2010. Smart things: ubiquitous computing user experience design. Morgan Kaufmann Publisher.

“Information no longer needs to be the purpose of an object, but one of many qualities that enables it to be useful and desirable in ways that are more directly related to people’s wants and needs.”

12


DESIGNING OBJECTS/SERVICES A SMALL DIFFERENCE

Web

Devices Things

labels history shortcuts id

•  Process information •  Direct connection

•  Do not process information •  Indirect connection

13


DESIGNING OBJECTS/SERVICES VISION

14


DESIGNING OBJECTS/SERVICES RESEARCH QUESTIONS

? 1 What objects should be augmented?

2 What type of feature or capabilities should be added to objects?

3 What human-object interactions should be designed?

15


DESIGNING OBJECTS/SERVICES A STUDY OF SERVICES’ IMPACT

Shape Interactions

Services Relations

To avoid potential confusion and poor acceptance, it is needed to carefully anticipate, evaluate and avoid potential conflicts, tensions and ambiguity brought about by the services that are likely to augment our everyday objects.

16


3. APPROACH

17


USERS’ NEEDS APPROACH

How to identify users’s needs?

18


USERS’ NEEDS CONTEXTUAL INVESTIGATION

19


USERS’ NEEDS PARTICIPATORY DESIGN

20


SERVICE DEFINITION APPROACH

What type of services can be designed?

21


SERVICE DEFINITION CAPABILITIES

www

www

Objects!

Web resources!

DeliverShare

Trigger!

22


SERVICE DEFINITION TYPOLOGY

APPLICATIONS

DESKTOP-BASED TO MONITOR OBJECTS

ENV-BASED TO ORCHESTRATE OBJECTS

OBJECT-BASED TO AUGMENT OBJECTS

23


MENTAL MODELS APPROACH

How to capture mental models of an objects’ ecosystem?

24


MENTAL MODELS PROTOCOL

25


MENTAL MODELS FINDINGS

THE COMPUTER BRAIN THE INTERNET BUBBLE

THE PERSONAL TIMELINE THE NETWORK MAP

26


OBJECT APPROACH

How to redesign existing objects?

27


OBJECT ALARM-CLOCK

28


OBJECT HACKING

29


OBJECT REDESIGN

30


OBJECT REDESIGN

31


OBJECT MODULES

32


OBJECT MODULES

33


OBJECT APPROACHES

USER INTERFACE

PRIMARY FUNCTIONS

App App USER INTERFACE

ACTIONS

PRIMARY FUNCTIONS

Apps

ACTIONS SHAPE

App

+

ACTIONS

USER INTERFACE

Augmented object Materialization Explosion of functions

34


4. PERSPECTIVES & PAPERS

35


PERSPECTIVES OTHER CHALLENGES

To collaborate To ensure adoption To go further

User-defined infrastructures

Methodologies & tools

Scale(s) of experience

36


REFERENCES PAPERS

« Navigating the Web of Things: visualizing and interacting with Web-enabled objects » Mathieu Boussard, Pierrick Thébault International Symposium On Leveraging Applications of Formal Methods, Verification and Validation Heraklion, Crete, October 2010. « EnvB: An Environment-based Mobile Browser for the Web of Things » Pierrick Thébault, Mathieu Boussard, Monique Lu, Cédric Mivielle, Simon Richir Interacting with Smart Objects Workshop, Intelligent User Interfaces (IUI) Stanford University, USA, February 2011. « Towards the Design of Intelligible Object-based applications for the Web of Things » Pierrick Thébault, Dominique Decotter, Simon Richir 2nd international workshop on the Web of Things (WoT 2011), Pervasive San Francisco, USA, June 2011.

THANKS !

[email protected]