design-people introduction af klaus schroeder, design-people
DESCRIPTION
Oplægget blev holdt ved InfinIT-arrangementet "temadag om interaktionsdesign", der blev afholdt den 20. januar 2011. Læs mere om arrangementet her: http://www.infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportager/goer_brugernes_behov_til_gode_produkter_02.htmTRANSCRIPT
design-people introduction20-01-2011
form follows interaction®
Danfoss I 06-01-2011 I www.design-people.dk
form follows interaction®
Analog mono-function Digital multi-function
Interaction designProduct design
Danfoss I 06-01-2011 I www.design-people.dk
Our process
2. 3. 4.1. Interaction design Product design Communication
Review & evaluation
Research & strategy
Danfoss I 06-01-2011 I www.design-people.dk
Interaktionspsykologi - brugerindsigt & ekspertviden
Cultural
Biological
FlexibleSymbolicConsciousAnalytic
RobustLarge capacityParallelFast
RigidDirect
NonverbalImmediate
FragileSmall capacity
SequentialSlow
Shared across gender, age and cultureAutonomous in relation to current activity
Individual, gender and cultural variationRequire conscious effort to engage
StatusTemperature Humidity
CO2
0oC
Running Batch
Running Batch
Running Batch
Running Batch
Running Batch
Running Batch
Running Batch
Running Batch
0 oC
0 oC
0 oC
0 oC
0 oC
0 oC
0 oC0 %
0 ppm
0 %0 ppm
0 %0 ppm
0 %0 ppm
0 %0 ppm
0 %0 ppm
0 %0 ppm
0 %0 ppm
Kløvergården
Bondegården
Stald 1
Stald 1
Stald 2
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 3
Table survey
Historik
Klima
LogAvanceret
40
35
30
25
20
15
10
5
0
Fugt
300
270
240
210
180
150
120
90
60
30
096 ppm
Co2
40
35
30
25
20
15
10
5
0
19,2
Temperatur
20,5 °C
Fakt
isk
Øns
ket
Kløvergården
Bondegården
Stald 1
Stald 1
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 2
Stald 3
Stald 4
Fil Rediger Vis Funktioner Alarm Vindue HjælpSKOV FarmOnline Explorer
Aktive alarmer 2
Batch Information
Name: Kalle133
Start: 13.08.20008 - 09:24
Animals installed: 13.08.2008 - 09:24
Batch Day: 7
No. animals: 125
Sektion 1
Sektion 2
Sektion 3
Kløvergården - Stald 1 - Sektion 4
Historik
Alarms
Log
Kløvergården
Bondegården
Stald 1
Stald 1
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 2
Stald 3
Stald 4
SKOV FarmOnline Explorer
Sektion 1
Sektion 2
Sektion 3
Stald 4
Stald 3
Stald 2
Stald 1
Kløvergården
SKOV FarmOnline Explorer
Type Beskrivelse HvorHvornår
Gruppe Status
Alarm details
User notes
Too high temperature Bondegården 13-08-2008 10:58
Filter
Alarm
Hvor
Gruppe
Kløvergården - stald 1
19,4 °C
30 ppm
80 %
Sektion 119,4 °C
30 ppm
80 %
Sektion 225 °C
30 ppm
80 %
Sektion 3
Historik
ProduktionLog
Avanceret
Kløvergården
Bondegården
Stald 1
Stald 1
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 2
Stald 3
Stald 4
SKOV FarmOnline Explorer
Batch Information
Name: Kalle133
Start: 13.08.20008 - 09:24
Animals installed: 13.08.2008 - 09:24
Batch Day: 7
No. animals: 125
19,2 °C
Sektion 1
Sektion 2
Sektion 3
Kløvergården - Stald 1 - Sektion 4
Kløvergården
Bondegården
Stald 1
Stald 1
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 2
Stald 3
Stald 4
SKOV FarmOnline Explorer
Sektion 1
Sektion 2
Sektion 3
Kløvergården
Bondegården
Stald 1
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 2
Stald 3
Stald 4
SKOV FarmOnline Explorer
Sektion 1
Sektion 2
Sektion 3
Stald 1
Historik
Log
Avanceret
Basic
40
35
30
25
20
15
10
5
0
Fugt
300
270
240
210
180
150
120
90
60
30
0
Co2
40
35
30
25
20
15
10
5
0
Temperatur
Fakt
isk
Øns
ket
Kløvergården
Bondegården
Stald 1
Stald 1
Stald 2
Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 1
Sektion 2
Sektion 3
Stald 2
Stald 3
Stald 4
SKOV FarmOnline Explorer
Batch Information
Name: Kalle133
Start: 13.08.20008 - 09:24
Animals installed: 13.08.2008 - 09:24
Batch Day: 7
No. animals: 125
19,2 °C Sektion 1
Sektion 2
Sektion 3
Sektion 4
Sektion 5
Sektion 6
Kløvergården - Stald 1 - Sektion 4
Netværksstatus Connected Aktuel bruger: SysAdmin
Fil Rediger Vis Funktioner Alarm Vindue Hjælp
Fil Rediger Vis Funktioner Alarm Vindue Hjælp
Fil Rediger Vis Funktioner Alarm Vindue Hjælp
Fil Rediger Vis Funktioner Alarm Vindue Hjælp
Fil Rediger Vis Funktioner Alarm Vindue Hjælp
Fil Rediger Vis Funktioner Alarm Vindue Hjælp
Netværksstatus Connected Aktuel bruger: SysAdmin
Netværksstatus Connected Aktuel bruger: SysAdmin
Netværksstatus Connected Aktuel bruger: SysAdmin
Netværksstatus Connected Aktuel bruger: SysAdmin
Netværksstatus Connected Aktuel bruger: SysAdmin
Netværksstatus Connected Aktuel bruger: SysAdmin
20,2 °C
20,2 °C
Filter active
Aktive alarmer 2
Aktive alarmer 2
Aktive alarmer 2
Aktive alarmer 2
Aktive alarmer 2
Aktive alarmer 2
96 ppm
19,2 20,5 °C
19,2 °C
head4 sl.
250 g. . .
+-
+-
+-
10:00 - 18. 12. 2008. status: RUNNING
10:00 - 18. 12. 2008. status: RUNNING
NORWAY SALMON - 250 g - 150 x 360
+ 15 mm
+ 12 mm
- 33 g
MAREL FOOD SYSTEMS
Danfoss I 06-01-2011 I www.design-people.dk
Consumer B2B Healthcare Building Technology
Danfoss I 06-01-2011 I www.design-people.dk
Concept development Interface design
Product designdesign line
Jamo
Jamo Surround Jamo Custom 400Jamo Custom 600Jamo 3-2-1
SHIP HULL REPAIR
SHIP HULL REPAIR
+2.0 v
2.0 0.8
+2.0 v
2.0 0.8
NY
GEM
SLET
LÅS
REDIGER
MENU
JOB
MENU
JOB
SHIP HULL REPAIR
SHIP DECK REPAIR
SILO STANDARD
SILO ADV.
CAR ADV.
CAR CHASSIS REP.
CAR CHASSIS
NY
GEM
SLET
LÅS
REDIGER
SHIP HULL REPAIR
SHIP DECK REPAIR
SILO STANDARD
SILO ADV.
CAR ADV.
CAR CHASSIS REP.
CAR CHASSIS
Danfoss I 06-01-2011 I www.design-people.dk
Interaction design Product design
Design-guide
Migatronic A/S
“Good interaction between engineering and design is a pivotal factor of the success of our products”
Jan Aagaard - Migatronic A/S
User research Screen InterfaceErgo-touchInteraction DNA
Danfoss I 06-01-2011 I www.design-people.dk
Design lineProduct design
Interface designConcept development
Triax A/S
Set top box
“It is our experience that it is difficult to launch a new design, which is recieved well to the same extent by the different European markets.Therefore, we are glad to see that we have succeeded in achieving this goal with our new digital reciever. The interaction- and product design for this innovative product was developed together with design-people.”
Knud Madsen - Business development manager - Triax A/S
Icons
reddot design award
2003 2008
Danfoss I 06-01-2011 I www.design-people.dk
Devireg 130DEVI 233
Danfoss
“Design is extremely important for our products - quality is communicated by design. We are proud of the design awards we have recieved”
Søren Hesseldahl - Head of development - Danfoss A/S
Design awards
Design lineProduct design
Interface design
10:00 - 18. 12. 2008. status: RUNNING
Advanced
Product setup
Fish material Service
Status Reset scale
10:00 - 18. 12. 2008. status: RUNNING
10:00 - 18. 12. 2008. status: RUNNING
Alarms
1
2
10:00 - 18. 12. 2008. status: ALARM
1. check weight
2. check laser
2. check laser - Contact the manufacturer for service.
Carnitech Salmon A/S
Betjeningsdesign
Fase 3 - designguide 4
2009
design-people aps
head4 sl.250 g
. . .
+- +- +-
10:00 - 18. 12. 2008. status: RUNNING10:00 - 18. 12. 2008. status: RUNNING
NORWAY SALMON - 250 g - 150 x 360
+ 15 mm + 12 mm - 33 g
MAREL FOOD SYSTEMS
Danfoss I 06-01-2011 I www.design-people.dk
Salmon factory Design guideFeature workshopUser research
Carnitech Salmon A/S
Interface design DNA
surrounding standards aesthetics co
gnition
des
ign
tech
nol
ogy
mes
sa
ge recipient function transm
ission culture
omgivelser standarder æstetik
kognition
des
ign
t
ekn
ik
b
udsk
ab
adressat funktion transmission ku
ltur
Danfoss I 06-01-2011 I www.design-people.dk
Polycom A/SOticon A/S
GN Netcom A/SSiemens A/S
GN Netcom
Sonic interaction design
Polycom
”Our interaction design was significantly improved with the phone signal sounds that design-people have developed for us. We have put an effort into maintaining this sound design line.”
Kristian Ehrenreich, R&D project manager, Polycom A/S
"If you meet the expectations of women, you exceed the expectations of men.” Marti Barletta - Expert on female consumer patterns
Nokia 13-08-2009 www.design-people.dk
Female Interaction2,5 års researchprojekt
om brugerdrevet interaktionsdesign,støttet af Erhvervs- og Byggestyrelsen
Danfoss Aarhus univesitet Lindberg internationalGN netcomBang & Olufsen
UNISEX
www.femaleinteraction.com
TangibilityInnovation vector 3 Subvectors
1-8
“Make the benefits and values visible and sensible in an ap-propriate and discrete way”
Motivation
Many of the initial motivations for acquiring a indoor climate product, are not “nurtured” and satisfied in the later use. Some of the benefits and values which appeal to female us-ers (such as economic savings, quality of indoor environment, health of all family members, etc.) are made invisible in the product it self. The link between the product and the well-being of a child is “hidden” by a technical approach to corre-lation of the two.
Show her the benefits
Visualizing the impact of climate control on economy, comfort and health. Visualized benefits act as further motivation, but only if they are showed in a relevant context and in a clear way.
Esthetics on demand
Making the system tangible and visible needs to be compat-ible with the female users desire to “hide” the system. The product needs to take care of her interior. Esthetics of the product need to be either discrete or “appearable” depend-ing on the need for visibility.
female user interaction design for advanced electronic products I phase 3 I Innovation vectors I design-people.dk1-14female user interaction design for advanced electronic products I phase 3 I Ideation workshop - Danfoss 09.06.2010 I design-people.dk
3
30%Young
communicator
29%Optimizer
17%Traditional
24%Aestetics Aware
Aesthetics Aware”Seeks identity through aesthetics”
Optimizer”Pursues benefits in technology”
Traditionalist”Technology scepticism”
Young Communicator”Networking and communication oriented”
Gul zone - indlevelse
Personas percentage subdivision, from cluster analysis
Danfoss I 06-01-2011 I www.design-people.dk
Female Interaction
www.femaleinteraction.comInnovation vector PersonasSketchesWorkshop
717
Clover farm
Sunny farm
House 1
House 1
House 2
Section 1
Section 2
Section 3
Section 4
Section 5
Section 1
Section 2
Section 3
House 2
House 3
Section 1
Section 3
Section 4
Section 5
Westhill farm
Section 2
House 4
House 1
House 2
Climate History Log Advanced
300
270
240
210
180
150
120
90
60
30
0
96 ppm
100
90
80
70
60
50
40
30
20
10
0
19,2 20,5 °C 73%
40
35
30
25
20
15
10
5
0
Mea
sure
d
Targ
et
20,2 °C
Name: Kalle133
Start: 13.08.20008 - 09:24
Animals installed: 13.08.2008 - 09:24
Batch Day: 7
No. animals: 125
Sunny farm - House 4 - Section 1
Batch information
19,2 °C
Networkstatus: Connected User: SysAdmin
BigFarmNet Manager
2 Active alarms
File Edit View Functions Alarms Window Help
Skov A/SUser researchMMI analysis
Interface design Product design
Nokia 13-08-2009 www.design-people.dk
Concept workshop Big Dutchman skinUser research
9design-people I client log I 2010 I design-people.dk SKOV A/S
Farm Management - user research - 2008
Project description
As an initial part of the SKOV Farm Management project, a great deal of user research was done.The main objective of this was to get familiar with the farmer and his daily routines, to get in-sight and learn his perspective and motivation for using the products.The research was carried out through a handful of situated interviews, HMI system analysis, work-shops and more.The results was documented as user profiles and scenarios to use in the following design phase.
SKOV Project Manager
Kim Jensen Møller
design-people team
Rasmus Falkenberg
Stine Vilhelmsen
12design-people I client log I 2010 I design-people.dk SKOV A/S
DOL 339 kabinet - Controller interface development - 2008
Project description
T.....rate.
SKOV Project Manager
Jesper Mogensen
design-people team
Rasmus Falkenberg
Adnan Oprasic
Koncept B
Nyt plast front optimeret til skærmen•
Lille folie øger kontrasten og fremhæver •skærmen
Branding på folien•
Produkt version på skærmen (samme folie •tilflereprodukter)
SKOV A/S I DNA3 betjeningsdesign I Ny front forslag I 16. juni 2009 I www.design-people.dk 1-5
22,4°C
80 %
43 %
Temperature
Ventilation
Humidity
Section 3OVERVIEW
Sow State Day
00014
00015
00016
00017
00018
Pregnant
Pregnant
Served
Served
Served
Pen
1
2
3
4
5
293
213
292
202
212
BASIC
28°C
SET TEMPERATURE
22,4°C
Mating House 12 Section 3
Mating House 12 Section 3
40˚C15˚C
28°C
SET TEMPERATURE
22,4°C
Mating House 12 Section 3
Mating House 12 Section 3 Pen 142
Section 3
OVERVIEW
Sow State Day
00014
00015
00016
00017
00018
Pregnant
Pregnant
Served
Served
Served
Pen
1
2
3
4
5
293
213
292
202
212
Section 1
Section 4
Section 5
Section 6
Section 7
Section 2
Section 3
Mating House 12 Section 3 Pen 142
HOUSE 2 - DAY 37 12:00 - 05.05.2009
126
22,4°C 43 %
ON
BASIC
ViperHOUSE 2 - DAY 37 12:00 - 05.05.2009
0Viper
22,4°C
80 %
43 %
Temperature
Ventilation
Humidity
CLIMATE
HOUSE 2 - DAY 37 12:00 - 05.05.2009
0Viper
22°C
SET TEMPERATURE
23°C
Table view Favorit sow list Sow transfer Configurations3D View
User: Admin - admin 5/6/2010 3:32 PM
Overview
Sows:Boars:Piglets:
House 1
466
20
Sows:Boars:Piglets:
House 2
1804118
Sows:Boars:Piglets:
House 4
3626
BigFarmNet Manager
File Edit Help
FarmHouse 1House 2
Section 2-1
Section 2-2
Section 2-3
Section 2-4
Trockenfütterung
Section 3-1Section 3-2Section 3-3Silos
Pen 2-1-1Selection Pen 2-1-1Pen 2-1-2Callmatic 2
Pen 2-2-1Selection Pen 2-2-1Pen 2-2-2Callmatic 3
Pen 2-3-1Selection Pen 2-3-1Pen 2-3-2Callmatic 4
Pen 2-4-1Selection Pen 2-4-1Pen 2-4-2Trimatic 1Trimatic 2
House 3
Silo 1Silo 2Silo 3Silo 4
Sows:Boars:Piglets:
House 3
578
31
Sows:Boars:Piglets:
House 3
578
31
Favorite sows Sow transfer Configurations3D View Sow table
BigFarmNet Manager
File Edit Help
User: Admin - admin 5/6/2010 3:32 PM
FarmFarm
House 1House 2
Section 2-1
Section 2-2
Section 2-3
Section 2-4
Trockenfütterung
Section 3-1Section 3-2Section 3-3Silo 1
Pen 4-8-1Pen 4-8-2
TriSort
Pen 2-1-1Selection Pen 2-1-1Pen 2-1-2
Pen 2-2-1Selection Pen 2-2-1Pen 2-2-2
Pen 2-3-1Selection Pen 2-3-1Pen 2-3-2
Pen 2-4-1Selection Pen 2-4-1Pen 2-4-2
House 3
House 4House 5
Silo 1-1Silo 1-2Silo 1-3
Table filters
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-2
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
Served
Lactating
Lactating
Lactating
Lactating
Lactating
Lactating
Lactating
Lactating
Served
Lactating
Lactating
1
1
1
1
1
1
1
1
1
1
1
1
14
1
1
1
1
1
1
1
1
14
1
1
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Sow No Location State Current Parity Days in State Race Transponder No
Weaning
Farrowing
Insemination
Move
Move in
10/4 2010
16/4 2010
2/5 2010
5/5 2010
23/5 2010
Date Type RegisteredGeneral
Activities
Feeding
Statistics
Sow No
Transponder No
Search
Filters
Sow details
Add Edit Remove
Main window Favorit sow list Sow transfer Configurations3D View
BigFarmNet Manager
File Edit Help
User: Admin - admin 5/6/2010 3:32 PMCurrency: € Language: EN-US
FarmFarm
House 1House 2
Section 2-1
Section 2-2
Section 2-3
Section 2-4
Trockenfütterung
Section 3-1Section 3-2Section 3-3Silo 1
Pen 4-8-1Pen 4-8-2
TriSort
Pen 2-1-1Selection Pen 2-1-1Pen 2-1-2
Pen 2-2-1Selection Pen 2-2-1Pen 2-2-2
Pen 2-3-1Selection Pen 2-3-1Pen 2-3-2
Pen 2-4-1Selection Pen 2-4-1Pen 2-4-2
House 3
House 4House 5
Silo 1-1Silo 1-2Silo 1-3
Overview
Sows:Boars:Piglets:
House 1
466
20
Sows:Boars:Piglets:
House 2
1804118
Sows:Boars:Piglets:
House 4
3626
Sows:Boars:Piglets:
House 3
578
31
70 %
70 %
22,4°C
80 %
43 %
Temperature
Ventilation
Humidity
Section 3OVERVIEW
Sow State Day
00014
00015
00016
00017
00018
Pregnant
Pregnant
Served
Served
Served
Pen
1
2
3
4
5
293
213
292
202
212
BASIC
28°C
SET TEMPERATURE
22,4°C
Mating House 12 Section 3
Mating House 12 Section 3
40˚C15˚C
28°C
SET TEMPERATURE
22,4°C
Mating House 12 Section 3
Mating House 12 Section 3 Pen 142
Section 3
OVERVIEW
Sow State Day
00014
00015
00016
00017
00018
Pregnant
Pregnant
Served
Served
Served
Pen
1
2
3
4
5
293
213
292
202
212
Section 1
Section 4
Section 5
Section 6
Section 7
Section 2
Section 3
Mating House 12 Section 3 Pen 142
HOUSE 2 - DAY 37 12:00 - 05.05.2009
126
22,4°C 43 %
ON
BASIC
ViperHOUSE 2 - DAY 37 12:00 - 05.05.2009
0Viper
22,4°C
80 %
43 %
Temperature
Ventilation
Humidity
CLIMATE
HOUSE 2 - DAY 37 12:00 - 05.05.2009
0Viper
22°C
SET TEMPERATURE
23°C
Table view Favorit sow list Sow transfer Configurations3D View
User: Admin - admin 5/6/2010 3:32 PM
Overview
Sows:Boars:Piglets:
House 1
466
20
Sows:Boars:Piglets:
House 2
1804118
Sows:Boars:Piglets:
House 4
3626
BigFarmNet Manager
File Edit Help
FarmHouse 1House 2
Section 2-1
Section 2-2
Section 2-3
Section 2-4
Trockenfütterung
Section 3-1Section 3-2Section 3-3Silos
Pen 2-1-1Selection Pen 2-1-1Pen 2-1-2Callmatic 2
Pen 2-2-1Selection Pen 2-2-1Pen 2-2-2Callmatic 3
Pen 2-3-1Selection Pen 2-3-1Pen 2-3-2Callmatic 4
Pen 2-4-1Selection Pen 2-4-1Pen 2-4-2Trimatic 1Trimatic 2
House 3
Silo 1Silo 2Silo 3Silo 4
Sows:Boars:Piglets:
House 3
578
31
Sows:Boars:Piglets:
House 3
578
31
Favorite sows Sow transfer Configurations3D View Sow table
BigFarmNet Manager
File Edit Help
User: Admin - admin 5/6/2010 3:32 PM
FarmFarm
House 1House 2
Section 2-1
Section 2-2
Section 2-3
Section 2-4
Trockenfütterung
Section 3-1Section 3-2Section 3-3Silo 1
Pen 4-8-1Pen 4-8-2
TriSort
Pen 2-1-1Selection Pen 2-1-1Pen 2-1-2
Pen 2-2-1Selection Pen 2-2-1Pen 2-2-2
Pen 2-3-1Selection Pen 2-3-1Pen 2-3-2
Pen 2-4-1Selection Pen 2-4-1Pen 2-4-2
House 3
House 4House 5
Silo 1-1Silo 1-2Silo 1-3
Table filters
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-1
Pen 1-1-2
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
Served
Lactating
Lactating
Lactating
Lactating
Lactating
Lactating
Lactating
Lactating
Served
Lactating
Lactating
1
1
1
1
1
1
1
1
1
1
1
1
14
1
1
1
1
1
1
1
1
14
1
1
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Race 2
Sow No Location State Current Parity Days in State Race Transponder No
Weaning
Farrowing
Insemination
Move
Move in
10/4 2010
16/4 2010
2/5 2010
5/5 2010
23/5 2010
Date Type RegisteredGeneral
Activities
Feeding
Statistics
Sow No
Transponder No
Search
Filters
Sow details
Add Edit Remove
Main window Favorit sow list Sow transfer Configurations3D View
BigFarmNet Manager
File Edit Help
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FarmFarm
House 1House 2
Section 2-1
Section 2-2
Section 2-3
Section 2-4
Trockenfütterung
Section 3-1Section 3-2Section 3-3Silo 1
Pen 4-8-1Pen 4-8-2
TriSort
Pen 2-1-1Selection Pen 2-1-1Pen 2-1-2
Pen 2-2-1Selection Pen 2-2-1Pen 2-2-2
Pen 2-3-1Selection Pen 2-3-1Pen 2-3-2
Pen 2-4-1Selection Pen 2-4-1Pen 2-4-2
House 3
House 4House 5
Silo 1-1Silo 1-2Silo 1-3
Overview
Sows:Boars:Piglets:
House 1
466
20
Sows:Boars:Piglets:
House 2
1804118
Sows:Boars:Piglets:
House 4
3626
Sows:Boars:Piglets:
House 3
578
31
70 %
70 %
Danfoss I 06-01-2011 I www.design-people.dk
Big Dutchman International
Concept workshopUser research
User researchMMI analysis
Interaction design DNA
design-people 5år I 03-09-2010 I www.design-people.dk
Quick Folio - en iPad app
Danfoss I 06-01-2011 I www.design-people.dk
QuickFolio - an iPad appInteraction design
Development of graphical components
Key benefits of branded user interaction principles
- Consistent good user experience - loyal customers
- Easy to communicate for audiologists - less support
- Reduced development effort on project level
- Reduced development time and user testing
- Easier to make & update documentation
oticon I 14-01-2011 I www.design-people.dk
Why Interaction (&) design DNA?
Nokia 13-08-2009 www.design-people.dk
Før Efter
Hvad er betjeningsdesign?
Nokia 13-08-2009 www.design-people.dk
Godt betjeningsdesign kræver indsigt i mennesker
markeder brugere mennesker
= =
Nokia 13-08-2009 www.design-people.dk
Menneskers behov er omdrejningspunkt for designudvikling
produktteknologi mennesker
MP3 FM GPS HDD
RDS
ESP RPM
WAV
ETC LAN
DAB
HDMI CRT
WIFI ABS
Nokia 13-08-2009 www.design-people.dk
INTERVIEW IN
DLEVELSE
*
OBS
ERVATION TESTOPGAVER
design-people’s brugerresearch cocktail
Nokia 13-08-2009 www.design-people.dk
Brugermatrix strukturerer resultaterne
Brugertyper
Brugssituationer Young urban single(Hans Peter)
50+ kvinde (Iben)
Prof. bruger(Kaj)
Børnefamilie(Henrik & Pia)
Anskaffelse
Opsætning
1. Ibrugtagning
Alarm
Daglig brug
Nokia 13-08-2009 www.design-people.dk
Toolbox eksempel: Customer journey læringskurve
Observerer handicap
Indledende erkendelse
Prøver produkt- anbefaling
Informations-søgning
Beslutningom produkt
Ventetid Udlevering af produktintroduktion
Bluetoothparring
TilvænningLæsevejledning
Kontrol - justering6 mdr
(Daglig) brug
Informations-søgning: ventetid - valg af rådgiver
Undersøger bluetooth
Tilvænning
Beslutning-privat audiolog
Kontakt
Prøve
Valg af produkt
Valg af produkt
Diagnose & rådgivning
Feature & usability indlæringskurve
potentiale
Interaction design concept Use scenario
1-15Triax TDX Headend I Koncept & design development I 2009-2010 I design-people.dk
Order specifica-
Order specifica-
Internet
XML
configuration
file
Radio-tv installer
Triax serverTriax TDXconfigurator
Configurator system
Triax TDX
Triax TDX
Triax TDX
Triax TDX
XML
configuration
file
Frontend
modules
Backend
modules
Assembly diagram
accessories
System test
Triax
Product assembly and test
my TDX
Play presentation
Log-inNew user
What is my TDX con�gurator?
Improved competitive positionModular
Less hardware modulesCover more marketsScales from 4 to 72 RF channels
Why TDX?
Ordering and con�guringGrade 2/3 speci�cationRemote management and monitoring system with built-in alarm
Project name Last update project number
News
TDX spec
Reg nr.
Pw.
my TDX con�gurator
New project
Modify project
Log-out
check
User:
my TDX con�gurator
my account
Cableprovider A 23. 04. 2009 10563-553Cableprovider B 16. 09. 2008 10654-499Hotel A 21. 03. 2006 20065-464Hotel B 04. 02. 2006 64923-433
Frequency updates avalible for Cableprovider BFrequency updates avalible for Hotel B
Enter project namerelated info
Create project
Load from existing project
Save project
Request o�er
Download documentation
Download con�guration �le
Log-out
Log-out
User:
my TDX con�gurator
New project
Dubai - Burj al arab
Enter number of services
24
Enter services
2 stk TDX mainstation 10657-947
10657-947
10657-947
10657-947
10657-947
Components Artiker nr.
6 stk PAL card
24 stk QAM card
1 stk RJ 45
2 stk Mountings
Choose output
Next
Back
User:
my TDX con�gurator
ServicesDubai - Burj al arab
1.PAL DVB-T
EurosportQAM IP
2. CNN
3. Al jazeera
5.
6.
7.
8.
9.
10.
11.
12.
13.
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Log-out
ServicesSelect inputOutput
Next
Back
User:
my TDX con�gurator
InputDubai - Burj al arab
1. Eurosport PAL Astra
Astra satHotbird satEutelsat satDubai ter
Hotbird
Astra2. CNN DVB-T
3. Al jazeera PAL, DVB-T
4. BBC News PAL, DVB-T
5. BBC Entertainment DVB-T
6. Hallmark DVB-T
7. National Geographic DVB-T
8. Discovery Channel PAL
9. Sky News PAL
10. Travel Channel DVB-T
11. Discovery Science DVB-T
12. MTV DVB-T
13. Discovery Travel & Living DVB-T
Log-out
Services-Output
Next
Back
Go to o�er
User:
my TDX con�gurator
Channel planDubai - Burj al arab
1. Eurosport PAL
2. CNN DVB-T
3. Al jazeera PAL
Al jazeera DVB-T4.
5. BBC Entertainment DVB-T
6. Hallmark DVB-T
7. National Geographic DVB-T
8. Discovery Channel PAL
9. Sky News PAL
10. Travel Channel DVB-T
11. Discovery Science DVB-T
12. MTV DVB-T
13.
1.
2.
3.
4.
Discovery Travel & Living DVB-T
QAM
5. BBC Entertainment, Hallmark, Discovery...
6. MTV
7.
8.
-
9.
10.
11.
12.
Log-out
Next
Back
User:
my TDX con�gurator
Channel overviewDubai - Burj al arab
QAM
5. BBC Entertainment, Hallmark, Discovery...
6. MTV, National Geographic
7. Travel Channel, Discovery Science, CNN
8.
PAL
1. Eurosport
2. Discovery Channel
3. Sky News
4. Al Jazeera
QAM
9. BBC Entertainment, Hallmark, Discovery...
10. MTV, TVE, RaiUno
11. Eurosport 2, Mezzo, RTL, Pro 7
12. VH1, BBC World, BBC Prime
Log-out
Finish
Modify
Modify Back
User:
my TDX con�gurator
Hardware overviewDubai - Burj al arab
4. BBC
BBC NewsBBC PrimeBBC Entertainment
my TDX
Play presentation
Log-inNew user
What is my TDX con�gurator?
Improved competitive position
Modular
Less hardware modules
Cover more markets
Scales from 4 to 72 RF channels
Why TDX?
Ordering and con�guring
Grade 2/3 speci�cation
Remote management and monitoring
system with built-in alarm
Project name Last update project number
News
TDX spec
Reg nr.
Pw.
my TDX con�gurator
New project
Modify project
Log-out
check
User:
my TDX con�gurator
my account
Cableprovider A 23. 04. 2009 10563-553
Cableprovider B 16. 09. 2008 10654-499
Hotel A 21. 03. 2006 20065-464
Hotel B 04. 02. 2006 64923-433
Frequency updates avalible for Cableprovider B
Frequency updates avalible for Hotel B
Enter project namerelated info
Create project
Load from existing project
Save project
Request o�er
Download documentation
Download con�guration �le
Log-out
Log-out
User:
my TDX con�gurator
New project
Dubai - Burj al arab
Enter number of services
24
Enter services
2 stk TDX mainstation 10657-947
10657-947
10657-947
10657-947
10657-947
Components Artiker nr.
6 stk PAL card
24 stk QAM card
1 stk RJ 45
2 stk Mountings
Choose output
Next
Back
User:
my TDX con�gurator
ServicesDubai - Burj al arab
1.PAL DVB-T
EurosportQAM IP
2. CNN
3. Al jazeera
5.
6.
7.
8.
9.
10.
11.
12.
13.
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
PAL DVB-T QAM IP
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Sat Ter
Log-out
ServicesSelect inputOutput
Next
Back
User:
my TDX con�gurator
InputDubai - Burj al arab
1. Eurosport PAL Astra
Astra sat
Hotbird sat
Eutelsat sat
Dubai ter
Hotbird
Astra2. CNN DVB-T
3. Al jazeera PAL, DVB-T
4. BBC News PAL, DVB-T
5. BBC Entertainment DVB-T
6. Hallmark DVB-T
7. National Geographic DVB-T
8. Discovery Channel PAL
9. Sky News PAL
10. Travel Channel DVB-T
11. Discovery Science DVB-T
12. MTV DVB-T
13. Discovery Travel & Living DVB-T
Log-out
Services-Output
Next
Back
Go to o�er
User:
my TDX con�gurator
Channel planDubai - Burj al arab
1. Eurosport PAL
2. CNN DVB-T
3. Al jazeera PAL
Al jazeera DVB-T4.
5. BBC Entertainment DVB-T
6. Hallmark DVB-T
7. National Geographic DVB-T
8. Discovery Channel PAL
9. Sky News PAL
10. Travel Channel DVB-T
11. Discovery Science DVB-T
12. MTV DVB-T
13.
1.
2.
3.
4.
Discovery Travel & Living DVB-T
QAM
5. BBC Entertainment, Hallmark, Discovery...
6. MTV
7.
8.
-
9.
10.
11.
12.
Log-out
Next
Back
User:
my TDX con�gurator
Channel overviewDubai - Burj al arab
QAM
5. BBC Entertainment, Hallmark, Discovery...
6. MTV, National Geographic
7. Travel Channel, Discovery Science, CNN
8.
PAL
1. Eurosport
2. Discovery Channel
3. Sky News
4. Al Jazeera
QAM
9. BBC Entertainment, Hallmark, Discovery...
10. MTV, TVE, RaiUno
11. Eurosport 2, Mezzo, RTL, Pro 7
12. VH1, BBC World, BBC Prime
Log-out
Finish
Modify
Modify
Back
User:
my TDX con�gurator
Hardware overviewDubai - Burj al arab
4. BBC
BBC News
BBC Prime
BBC Entertainment
TDX configurator concept & scenarios for user feedback
Grundfos I 28-09-2009 I www.design-people.dk
Why design-people?
• Strategic design approach
• User interactionspecialists
• Experienced concept and product designers • International profile
• Inclusion of expert network
• Inter-disciplinary team process
• Inspiring to work with
• Award-winning design quality