design management chapter 3 concept map design team construction and management team is basic unit...

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Design Management Design Management Chapter 3

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Design ManagementDesign Management

Chapter 3

Concept Map

Design Team Construction and Management

Team is basic unit of performance A team melds together skills, experiences,

and insights of several people A team inevitably gets better results than

individuals operating within confined roles Teams are more flexible than larger

groupings in that they can be more quickly assembled and refocused

Definition of a Team

Generation of effective teams is dependent upon company’s performance ethic

A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable

Show Me a Team!

These guys are…

He’s not…

Team Characteristics

Small number Complementary skills Common purpose Common set of specific performance

goals Commonly agreed upon working approach Mutual accountability

Team Success Factors

MultifunctionalMultifunctional involvement Simultaneous full-time involvement Co-location Communication Shared resources (Skunkworks) Outside involvement

Expected Team Dynamics

Forming – purpose, structure, membership Storming! – managing expectations &

roles Norming – management of relations &

tasks Performing – evaluation, completion Adjourning – closure, loss

Team Leader

Keep purpose, goals, and approach relevant

and meaningful

Build commitment

and confidence

Strengthen the mix and level of skills

Monitor timing and schedules for planned activities

Manage relationships

with outsiders

Create opportunities

for others

Do real work!

The Design Team

Group of individuals from various departments and backgrounds who come together for the specific purpose of designing a new device

Two subteams Core product team Working design team

Design Team

Core Product Team

Perform research required to reduce risks and unknowns to a manageable level

Develop Product Specification Prepare the Project Plan Responsible for all administrative

decisions of the project, regulatory and standards activity, and planning for manufacturing and marketing

Working Design Team

Composed primarily of engineers Develop the more detailed design

specification from the product specification Develop designs Ensure requirements are met through

testing, provide test reports May be divided into subteams

Reporting Techniques

Reporting methods vary (Ford – 1 page)

Depend on: Nature of project (industrial

vs. academic) Size of team and project Expectations of person

who receives report

Student Design Teams:

Will generally follow industry model Team size 1-5, prefer 3-5, accountable Deadline driven, topics due October… Forming/Norming should be done by

Christmas, begin performing! Reporting is specified…to follow (rare exceptions – January switch date)

Accountability: 272 Teams

Mid January – I’ll query all groups, if any team member feels that there is an inequity in efforts you may e-mail me. W/O disclosing details, I will warn the group and offer to negotiate if necessary.

In early April I will again query all, any member may again email me. I will have forms for the group to evaluate each other, this evaluation will impact final grades. (Advisor may give different grades also …)

Web site requirements: NCIIA proposal Weekly written/Monthly oral reports Designsafe & Innovation Workbench Web-based references Email link to team & advisor (password?) Final Poster & Paper … minimum, depends on project requirements See 273 web site for specifics.

Progress Reports - Written

Fairly simple documentation

Typically on paper or on the web

Components: Current status Work completed Current work Future workNO EXCUSES, material is

due weekly!

Oral Reporting

Presentation should be tailored to the level of complexity required to convey information to the audience – seniors @ VU

General rules: Use colors judicially Learn your pace of presentation Use graphics if they aid in understanding Use personal account or a joke to interest audience Introduce what the talk will cover, summarize at end Practice your talk

Monthly Oral Reports:

Are practice for the final poster presentation Are a mechanism to get HELP! from your

professor and your peers Serve as evidence that your team is a team – all

should participate! Including the audience!~ Serve to develop and convey a

mature understanding of the design process via this process & observation of others

Poster Presentation

Used in academia General rules:

Know poster size (3’x5’) Title at top of poster, large print Poster reads from top left in vertical columns Use figures rather than text whenever possible Bring in additional materials if permitted Prepare brief comments for questioners

Grading scheme: papers & posters

See http://vubme.vuse.vanderbilt.edu/King/273_scoring_sheet.htm for details

Intro to Databases (may be needed)

Excel – Useful for “flat” 2-D datasets, but limited to 32,000 entries. In practice – used heavily for minor data documentation, change orders, etc as required by the FDA.

Access – VERY useful for data sets that are linked through a “key” and which have data that does not need to be repeated for every dataset, such as demographics.

Example: Pain Clinic

Initial patient visit Medical evaluation (s) Psychological evaluation (s) Paper => Teleforms (OCR) => direct entry Insurance Co. Driven: proof of service Research questions as a subset “Key” = ssn. (VU derives MRN) Paul Harris will later lecture Access databases

Overview – Concept Map

Exercise- Problem 3.6

Construct a “design team” exercise during class to tackle a design exercise. Reporting will be done orally by one of the team members. Members must take one of the following roles: Marketing, Manufacturing/Distribution, Legal/Safety, Engineering, or team leader; members are responsible for assuming their “roles” on the design team.