descartes edicom o tfldescartes... · 2020. 5. 14. · microsoft powerpoint - descartes edicom o...
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P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vegen framover Edicom og TFL
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vägen framåt för EdiCom
Myndighetskrav• Stora förändringar av tullprocesserna UCC (Union
Customs Code)
Kundkrav• Tekniska kraven ökar (Molnbaserade lösningar)• Större krav på funktioner och flexibilitet• En gemensam plattform för Tull och
Transportadministration
Edicom Plattformen• Edicom baseras på Windows server 2008• Microsoft support på Windows server 2008 upphör januari
2020• Detta medför att Descartes har svårt att supporta
plattformen efter detta datum• Fram till December 2019 ges full support
Framtiden är vår lösning GCT (Global Customs and Transport)
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vägen Framåt för Edicom
Fördelar GCT• Kombination av tull- och transportadministration• Lösningen erbjuds på en Cloud-miljö som driftas av Descartes• Mer funksjonalitet tilgjengelig.
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vägen Framåt för Edicom
Varför Molnlösning• Alltid en uppdaterad server-miljö, avseende operativ-system,
databasversioner och säkerhet. Inget underhåll av en lokal server.
• Alltid en uppdaterad applikation. Senaste version och med de senaste felrättningarna. Dessutom löpande anpassad till nya och ändrade krav från Tullverket och transportföretagen.
• Fri support 8:00-18:00
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vägen Framåt för Edicom
Fördelar GCT
• Snabb och effektiv kommunikation med tullmyndigheter och transportörer/speditörer via en plattform som hanteras, underhålls och övervakas av Descartes; GLN (Global Logistics Network)
• Standardlösning med möjlighet till kundspecifik konfiguration
• Nya funktioner finns tillgängliga som en del av produktens utveckling
• Möjlighet att expandera till andra länder/marknader
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vägen Framåt för Edicom
Identifiera behov• Tull
• Import/ Export SE NO• NCTS Transit SE NO• Tullager SE NO• Integrerad Tulltaxa SE NO• Intrastatrapportering SE
• Transport• Vilka länder/ transportörer• Fraktsedlar/ Dokument• EDI bokning• Konsolidering (Skapa projekt)
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Vägen Framåt för Edicom
Föreslå lösning GCT
• Kostnadsförslag efter befintlig situation• Tull• TA• Befintlig integration
• Beslut om uppgradering till GCT• Avtalsprocess• Implementation från Q3 2019• Överlämning till support• Beslut om övergång senast 2019-06-30
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
TFL - vegen framover
Fremtiden er GCT (Global Customs and Transport)
• TFL er et produkt i en vedlikeholdelsesfase.
• Det betyr følgende:
• Vi utvikler ikke nye funktioner i TFL • TFL fungerer i dag på Windows Server version 2012. Men kommer ikke
til å fungere i 2016 (VB 6 støttes ikke av Microsoft)• Produktet vil fortsatt supporteres til å opfylde tollmyndighetenes krav • Produktet vil fortsatt bli supportert i henhold til SLA i support-kontrakten • MEN: Ingen End-of-Support er blitt informert fra Product Management.
• Når det varsles EOS vil dette skje 18-24 måneder før det trår i kraft. Dette vil gi tid til å migrere fra TFL til GCT.
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
TFL/Edicom - vegen framover
Fremtiden er GCT (Global Customs and Transport)
• Flere kunder har allerede planlagt/eller utført overgang til GCT.• Vi har mange kunder i kø for migrering.
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Descartes project Methodology
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Descartes Implementation Methodology
Analysis & Design2
Build & Configure3
Testing5
Go-Live6
Project Closure7
Training project members4
Project Initiation1
Multi-phased approach to
implementationsuccess
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Typical Project Effort
40%
40%
20%
20%
70%
60%
50%
60%
60%
80%
80%
30%
40%
50%
0% 20% 40% 60% 80% 100%
Total
Post Go-Live Support
Go-Live
Testing
Build & Configure
Analysis & Design
Project Initiation
Descartes Client
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Phase 4: Training Project Members
Descartes has perfected the train-the-trainer
model to quickly disseminate information and equip users with an on-site expert(s) on
their own staff to help cut costs and spearhead
learning
Experienced on-siteexperts
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Descartes Project Lifecycle Management Methodology
Key Juncture
Project LifecycleManagement
Begin
Yes
No
Project Closure& Continuous
Quality assurance
ProjectInitiation
Analysis& Design
Build & Configure
Testing
Training
Go-Live
Following the initial lifecycle, the project
is evaluated at a key juncture before
moving to the project closure and continuous quality assurance phase
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Support
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Descartes Nordic Support
• 10+ People in the Nordic support team.
• We use an Incident Management System called Freshservice.
How to contact Descartes support?
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Descartes Freshservice Portal
Login to the portal: https://servicedesk.descartes.com/support/login
What benefits is it to use the portal?
- Easily track ticket progress - Set priority for tickets you create.- Keep track of your collegues tickets.- Easy to use contact form – attach pictures, documents etc.- Knowledge base – solution might already excist on the portal.- See notifications – outages, Customs information, planned maintenance etc.
Create account: https://servicedesk.descartes.com/support/signup
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• Easy access via URL –https:servicedesk.descartes.com
• Available 24/7/365
Descartes Customer Support Portal
Portal Email Telephone
Raise a Ticket: Incident/Request
Edit/Update Existing Tickets
Visibility of other user’s tickets (within company and upon request)
Set the Priority
Send Attachments
Visibility of Status
Extracts Incidents for Reporting Purposes
Access to Knowledge Base (Solutions)
Descartes Notifications
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Customer Support Flow
• The first level of Customer Support is provided by the dedicated teams in the Expertise Centers who hold expert knowledge of the various products/services. They will remain the ‘incident-owner’ until the incident has been resolved and closed.
• 2nd-Level support may be a provided within the support organization (through a separate layer) or from Professional Services / R&D
Service Desk
Service Desk
Customer Raises Issue
Customer Raises Issue
Expertise Centers
Expertise Centers
2nd Level Support
2nd Level Support
Professional Services
Professional Services
Expertise Center
Expertise Center
Research & DevelopmentResearch &
Development
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
• Upon completion of a ticket, Descartes invites our clients to take part in our Satisfaction Surveys
• This provides a quick and easy way for Descartes to collect and our customers to provide feedback and satisfaction
• All negative feedback is followed-up by the Expertise Center Managers and corrective action taken
Customer Satisfaction
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT – Global Customs & Transportation Management
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT
OrdersERP, Etc.
Customs
Imports Exports NCTS BW
Agreements Routing
GCT
Shipment
Leg 1
Leg 2
Leg 3
TransportBooking
TransportBooking
TransportBooking
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Order Module Standard
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT Order Module• Global Customs Integration data capturing
• Inbound• Purchase Order• ASN• Invoice• Shipment
• Outbound• Sales Order• Shipment• TM Information• Warehouse information
• Scanned PDF documents
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
File Transfer
Imports Exports NCTS BW
Customs Compliance platform
Order Module
SMF
Business Rules
Integration Validation
Integration Validation
Customs
ERP
UKBEDE FR
Document generation
Document Attachments
USCA
ClassificationDSG CI
Manager
DPS
UKFIDE SE NODK
Article Reg
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Order Type
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Created Declarations
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Creating Declaration
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Invoice Information
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Item information and procedure
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT Suite: Registration Screen
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
TURN
• Use same data from exporting country to do import in receiving country
• Changes and translation on Harmonized Schedule (HS) codes
• Use specific article register to define HS code in receiving country
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Process Tillfälligt LagerD
esca
rtes
Cu
sto
ms
SE
DeklarationTSDP?
Rätt nivå
Frisläppt
UppläggTillfälligt Lager
Tillfälligt Lager
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Tullager process StandarddeklarationE
RP
/WM
SD
esca
rtes
Cu
sto
ms
SE
Purchase Order
ASN AnkomstRegistrering
Order Order Standard Deklaration med hänförande till
tullager
Frisläppt
Under befodran
Avslutarbefodran
Ompackning
Tullagerbokföring
LossningsRapport
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
New Bonded Warehouse
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
New Bonded Warehouse
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
NCTS
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Print Documents
• Documents are created in .pdf and can be printed SAD, EAD, e-AD, following letter, ...
ATR, EUR1,T5
CMR
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Document Management
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
External Document Management
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT Suite: Dashboard
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Intrastat
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Transportation Administration
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Transport Booking
ERP
OrderShipment
OrderShipment
Transport Booking
Validation
Transport OrderTransport OrderTransportCompany
Transport Advice
Transport Advice
Transport Confirmation
Transport Confirmation
StatusStatus
InvoiceInvoice
Invoice MatchInvoice Match
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT - TA
Order
Plock & Pack avslutat
GCT
TransportBooking
EDI
ERP
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
GCT – TA with Consolidation and Agreement
OrdersERP, Etc.
Agreements Routing
GCT
Shipment
Leg 1
Leg 2
Leg 3
TransportBooking
TransportBooking
TransportBooking
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Process through the Descartes GCT
OrdersERP, Etc.
Customs
Imports Exports NCTS BW
Agreements Routing
GCT
Shipment
Leg 1
Leg 2
Leg 3
TransportBooking
TransportBooking
TransportBooking
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Order
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Linked Booking
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Transport Booking
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Shipment screen
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Route Alternatives
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Transport Calendar
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Invoice Control
ManualManual
Yes No
InvoicecontrolInvoicecontrolERPERP
TRP orderTRP order
Scanningsystem
Scanningsystem
EDI GatewayEDI Gateway
MatchMatch
InvoiceInvoice
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Invoice control Screen
P r o p r i e t a r y a n d C o p y r i g h t o f T h e D e s c a r t e s S y s t e m s G r o u p I n c . A l l r i g h t s r e s e r v e d .
Network Applications Community