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Deploying Care Coordination and Care Transitions – Colorado June 2015

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Page 1: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure

Deploying Care Coordination and Care Transitions – Colorado

June 2015

Page 2: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure

Our People• Staff

• Board Members

Who we are…

8Board Members

24 Full Time

Employees

AB

OU

TU

S

Page 3: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure
Page 4: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure

CR

HC

Community

• Flex

• Triple Aim

• Quality Reporting

• Population Health

• Readmissions

• Care Coordination

What does it all mean?

Moving from Volume to Value Based Care

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ICA

RE

iCARE Overview and Background

3 Goals of iCARE:

Improve communication

Reducereadmission rates

Improveclinical processes

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ICA

RE

Page 7: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure

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Program Structure

iCARE Program Structure

Team StructureHospital and Clinic

Project Plan with GoalGoal Selection

DataMeasure Selection

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Institute for Healthcare Improvement: http://www.ihi.org/Engage/Initiatives/TripleAim/pages/default.aspx

Connecting to the Triple Aim

Improving the patient experience of care (including quality and satisfaction)

Improving the health of populations

Reducing the per capita cost of health care

Page 9: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure

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IP

LE

AIM

Improving

Patient

Experience

Improving Heart Failure

Discharge Instruction process

Connecting to HCAHPS

patient communication measures

Examining common elements

between hospital/clinic

• Pneumonia Vaccinations

• Follow-up appointment scheduling

1

2

3

Page 10: Deploying Care Coordination and Care Transitions Colorado ... › sites › default › files... · cost of health care. T LE A IM Improving Patient Experience Improving Heart Failure

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IP

LE

AIM

Improving

Population

Health

Utilize our HARC Data Bank’s county level health statistics to demonstrate the unique needs of rural Colorado, including:

Heart Failure

Diabetes

Pneumonia

Hypertension

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IP

LE

AIM

Reducing

Costs

Process improvements to increase efficiencies, maximize limited resources, and reduce duplication

i.e. Pneumonia Vaccinations

Potential cost efficiencies:

Average readmission cost in Colorado, $9923*

1

2

*Healthy Transitions Colorado:

http://healthy-transitions-colorado.org/wp-content/uploads/2014/11/HTC-Fact-sheet-112014.pdf

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DA

TA

ST

OR

YT

EL

LIN

G

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Data

iCARE Hospitals Average 30-day Readmission

0

2

4

6

8

10

12

14

16

18

20

July

Augus

t

Septe

mber

Oct

ober

Novem

ber

Dece

mber

Janua

ry

Febru

ary

Ma

rch

Apri

l

May

June

July

Augus

t

Septe

mber

Oct

ober

Novem

ber

Dece

mber

Janua

ry

Febru

ary

Marc

h

Apri

l

May

June

July

Augus

t

Septe

mber

Oct

ober

Novem

ber

Dece

mber

Median

4.15

Average

2012 2013 2014

1.79

9.74

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Data

0

10

20

30

40

50

60

70

80

90

100

Janua

ry

Febru

ary

Marc

h

Apri

l

May

June

July

Augus

t

Septe

mber

Oct

ober

Novem

ber

Dece

mb

er

Janua

ry

Febru

ary

Marc

h

Apri

l

May

June

July

Augus

t

Sep

tem

ber

Oct

ober

Novem

ber

Dece

mber

Percent of Diabetes Mellitus

(DM) Patients with an

A1c>926.05

3.65

2013 2014

Median

11.2

Average

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Data

Percent of Diabetes Mellitus (DM) Patients with a Blood Pressure >140/90

Median

56.5

Average

0

10

20

30

40

50

60

70

80

90

100

Janua

ry

Febru

ary

Marc

h

Apri

l

May

June

July

Augus

t

Septe

mber

Oct

ober

Novem

ber

Dece

mber

Janua

ry

Febru

ary

Marc

h

Apri

l

May

June

July

Augus

t

Septe

mber

Oct

ober

Novem

ber

Dece

mber

45.6

78.6

2013 2014

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Looking Ahead

Build on accomplishments:

• Data and EHRs

• Connect with additional care settings (i.e. EMS, LTC, etc.)

• Continue to synthesize data and information to drive quality

efforts and demonstrate impact: quality, population health,

financial, HIT

Population

Health

Quality

FinancialHIT

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Contact Us:

Michelle MillsCEO

[email protected]