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myPIRSA Online Transaction ServicesAPPLYING FOR AN ONLINE QUOTA BALANCE STATEMENT

UPDATED SEPTEMBER 2015

SEPTEMBER 2015APPLYING FOR AN ONLINE QUOTA BALANCE STATEMENT PAGE 2

myPIRSA Online Transaction ServicesInformation current as of September 2015

© Government of South Australia 2015

DisclaimerPIRSA and its employees do not warrant or make any representation regarding the use, or results of the use, of the information contained herein as regards to its correctness, accuracy, reliability and currency or otherwise. PIRSA and its employees expressly disclaim all liability or responsibility to any person using the information or advice.

All enquiriesFisheries & AquaculturePrimary Industries and Regions SA (PIRSA) Level 14, 25 Grenfell StreetGPO Box 1625, Adelaide SA 5001T 08 8204 1370 F 08 8204 1388 E [email protected]


Table of ContentsCreating a myPIRSA account..............................................................................4

Logging into myPIRSA.......................................................................................6

myPIRSA home screen......................................................................................6

Applying for a myPIRSA service..........................................................................7

Generating a Quota Balance Statement (QBS)....................................................10

Removing an approved service.........................................................................11

Updating my profile..........................................................................................11

Updating my Personal Details...........................................................................12

Updating my Password....................................................................................12

What happens if I forget my password?..............................................................13


Creating a myPIRSA accountRegistration is essential before you can use any of the myPIRSA services.Please note: this service is only compatible with the most current versions of internet browsers Microsoft Internet Explorer or Mozilla Firefox.

Follow the steps below to create a myPIRSA account.

Type the following URL to access the myPIRSA launch page: http://pir.sa.gov.au/top_menu/services/mypirsa

Figure 1 – myPIRSA

From the myPIRSA web page, click the Register as a new user link.

Read and accept the Terms and Conditions by ticking the associated check box. Only by agreeing with these Terms and Conditions will you be able to create a myPIRSA account.

After accepting the Terms and Conditions, enter and confirm your email address. Un-tick the box underneath the email address fields and then select the Submit button at the bottom.

http://pir.sa.gov.au/top_menu/services/mypirsa


Figure 2 - Terms and Condition

An email will be sent to your nominated email address with a system generated password and a link to the myPIRSA login page. You will not be required to change this password; however it is highly recommended that you do so as an additional security measure.

Troubleshooting tips for myPIRSA can be found at:

http://pir.sa.gov.au/top_menu/services/mypirsa/mypirsa_troubleshooting

Figure 3 - Successful myPIRSA account notification


Logging into myPIRSA From the myPIRSA web page, click the Login as an existing user link.

Enter your email address and password (your password will be as supplied in the email confirmation after creating your myPIRSA account).

Figure 4 - myPIRSA login screen

As terms and conditions are subject to change, it is a requirement to read and accept the latest version at each login. Tick the box to accept the Terms and Conditions.

Un-tick the “Please un-tick this box to continue” box and select the Login button.

myPIRSA home screenOnce you have successfully logged into myPIRSA you will see the myPIRSA home screen which consists of two tabs:

The ‘My Services’ tab which allows you to:-o see and access your approved service(s)o apply for a new serviceo view services you have applied for and waiting approvalo remove a service that is no longer required

The ‘My Profile’ tab which allows you to:-o update your personal details (e.g. address, phone number etc)o change your password


Applying for a myPIRSA service In the ‘My Services’ tab select ‘Generate a Quota Balance Statement’

link.

Figure 5 myPIRSA home screen

You will be required to provide challenge response answers to the following questions. You must complete this section before you can apply for a service. This will be the only time you need to submit your challenge response questions.

Figure 6 - Challenge Response Questions


The Challenge Response questions will be used to verify that you are the owner of your myPIRSA account, should you ever forget your myPIRSA password and need to reset it.

Enter your responses and select submit.

Once your challenge responses have been successfully submitted, you will be able to apply for a new service. The email address that was provided to create this service will be pre-filled and cannot be changed.

Figure 7 – Applying for a Service

Enter your personal details in the fields provided. Fields marked with an asterisk (*) are mandatory fields and must be entered.

Select your Licence Type (Blue Crab, Central Zone Abalone etc.)

Enter your Licence Number.

Tick the ‘Tick this box if you are the owner of the Registration or Licence’ box. Although not presently in operation, this box is designed for future functionality.


If you have multiple licences you will need to apply for a service for each licence.

Note: for each additional service you apply for your personal details will be automatically entered. To update personal details see ‘Updating my profile’.

After you have applied for a service you will automatically return to the myPIRSA home page.

On the myPIRSA page you will see which service(s) are in the process of being approved.

Figure 8 - Service waiting approval

Your application must be approved by a Leasing & Licensing Officer before the requested service(s) can be accessed.

Approved services will receive the following email notification.

Figure 9 – myPIRSA Service Approved Email

Now that the service has been approved, your quota balance statement can now be generated.


Applications that have been denied will receive the following email notification.

Figure 10 - myPIRSA service denied email

Generating a quota balance statement From the myPIRSA web page, click the Login as an existing user link.

Enter your email address and password.

On the myPIRSA home page, select the ‘Quota Balance Statement’ service required.

Figure 11 – approved service

Select the period (current or previous). Tick the ‘I have read and accepted these details’ box.

Figure 12 – Quota balance statement screen


Select Continue to generate

Figure 13 – Internet Explorer Pop-up

To open the Quota Balance Statement, select the internet explorer open option.

Please Note: A similar selection will be required if you are using the Firefox web browser.

Removing an approved serviceIf a service is no longer required, it can be removed from your myPIRSA account.

Figure 14 – Removing an approved service

Updating my profileAfter logging into myPIRSA you can update your personal details and change your password.

Select the My Profile tab

Select the update personal details link.

Figure 15 - My Profile


Updating my Personal Details

Select the update personal details link, and update the relevant details

Select Submit

Figure 16 - Update Personal Details Screen

Updating my Password

Select the change password link

Enter your existing password

Enter the new password twice

Select Submit

Figure 17 - Updating Password from My Service Screen


What happens if I forget my password?

Your password can be reset, by selecting the ‘Forgot your password’ link on the myPIRSA login page.

Figure 18 - Forgot your password

Enter your account email address

Figure 19 - Forgotten password

Answer 3 randomly selected challenge questions

Create a new password and confirm

Figure 20 - Change your password

If you have forgotten the answers to your challenge questions please contact PIRSA Fisheries & Aquaculture on 8204 1370.

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