Always on target

Department of Accountability, Research, and Technology

Budget Presentation

Service Alignment

Accountability

Bonnie Pendleton

Enterprise ApplicationMark Leach

Infrastructure and Support

Robert Rejonis

Client ServiceTiffany Mills

Educational Technology

Becky Fisher

Plan

Do

Study

Act

Budget Efficiencies for 2012-2013.Fund 2115 – Technology• SchoolNet ($30,000/YR)• School Center ($26,000/YR)• Travel Reductions ($10,000/YR)

• Remote ServicesFund 2118 – Accountability & Administrative• SmartNet ($30,000)• Local Phone Services ($2400/YR)• WebEx migration to Blackboard Collaborate ($25,000/YR)

Fund 3907 – Hardware & Systems Replacement• Hardware Acquisitions ($200,000/YR)• Switches/Access Point Procurement ($500,000 one-time)

Initiatives for 2013-2014

• Increase buildings based technical support due to growth (3 FTE)– $201,000

• Increase cost of cellular services– $60,000

• Roll-out and deploy a new student registration system– $30,000

Increase technical staffing due to growth in staff, students, and devices (3 FTE)

Current Staffing

School Support

Client Service Specialists 12

Service Desk Engineers 3

Network Engineers 4

Total 19

Client Sup-port Special-

ists, 60%

Engineers, 40%

Service Ticket Workload

2010 2011 2012 -

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

13,996

16,481 17,526

Devices included are:Laptops, Desktops, Whiteboards, iPads, iPods, Carts, Tablets, PDAs, Printers, Projectors, Smart Tables, Thin Clients, Touch Screens.

Instructional Technology Devices

2011 Aug

Sep Oct Nov Dec 2012 Jan

Feb Mar Apr May Jun Jul 2012 Aug

Sep Oct Nov Dec -

5

10

15

20

25

30

35

Average Close Time (days)Tracking started August, 2011

Average CloseTime (days)

2011 Aug

Sep Oct Nov Dec 2012 Jan

Feb Mar Apr May Jun Jul 2012 Aug

Sep Oct Nov Dec -

500

1,000

1,500

2,000

2,500

New Service Tickets

Tickets Created

2011 Aug

Sep Oct Nov Dec 2012 Jan

Feb Mar Apr May Jun Jul 2012 Aug

Sep Oct Nov Dec -

100 200 300 400 500 600 700 800 900

Open Service Tickets

2010 Student Computers 2011 Student Computers 2012 Student Computers Projected 2013 -2014 Computers

-

2,000

4,000

6,000

8,000

10,000

12,000

Over 3 Years

Under 3 Yrs

Under 2 Yrs

Under 1 Yr

Increase in cost of cellular devices

Cost of Mobility

• Number of devices have increased over the past 3 years

• Type of access has increased– Cellular Service $25/month– Cell/Data Service $50/month

New Online Students Registration System

Online Registration for New Students

• Increase customer service to all parents• Reduce the time OA staff spend entering student data.• Increase the efficiency of entering student data.• Cost saving for printed registration packets• Increase student data available to other systems.

– Powerschool– Versatrans

Estimated cost saving of $80,000 annually in staff time and resources

Operational Funds

25 FTEs; 51.6%

Operating Expenses;

23.7%

Capital; 0.3%

Transfer to 3907, 24.4% $ 4,102,520.00

Budget 2115 and 3907 – Computer Technology

Student and Teacher Computers

31%

27%

27%

16%

Teaches & School Staff

Under 1 YrUnder 2 YrsUnder 3 YrsUnder 4 Yrs5 Yrs and over

21%

14%

17%12%

36%

Students

Under 1 YrUnder 2 YrsUnder 3 YrsUnder 4 Yrs5 Yrs and over

69%

31%

1 - 11 FTEs

2 - Operating Expenses

$ 1,564,405.00

Fund 2118 Assessment & Information Services

QuestionsThank You