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Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

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Page 1: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Department NamePresentation Date

MasterCard Money Transfer SolutionsCard Based Solutions to Enable Global Funds Transfer

Page 2: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

MasterCard P2P Money Transfer Solutions

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 3: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 4: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 5: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 6: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 7: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

MasterCard P2P Money Transfer Solutions

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 8: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

Main MenuMain Menu

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

Next StepsNext Steps

The MasterCard Family AccountThe MasterCard Family Account

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

Supporting Bank Business ModelsSupporting Bank Business Models

Page 9: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P: What are the Opportunities?…and Challenges?P2P: What are the Opportunities?…and Challenges?

MasterCard P2P Money Transfer Solutions

P2P: A Significant OpportunityP2P: A Significant Opportunity

Key Corridors and CountriesKey Corridors and Countries

Who Sends the Funds?Who Sends the Funds?

What are the Challenges?What are the Challenges?

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Page 10: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P: What are theOpportunities and Challenges?

P2P: A Significant P2P: A Significant OpportunityOpportunity

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Page 11: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Government

Business

Consumer

Business Government

Market Penetration Key

Fro

m

To

Penetrating Cash and Checks

• Until now MasterCard and its members have focused on the conversion of consumer payments to business and government

• Payments to consumers are virtually untapped

C2BFull Year 2002 MasterCard

GDVCredit C2B $873 Billion

B2B $73 BillionG2B $5 Billion

Debit C2B $194 Billion

B2B

G2B

C2G

B2G

G2G

Consumer

C2C

B2C

G2C

HEAVYMEDIUMMEDIUMLIGHTMINIMAL

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Page 12: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Government

Business

Consumer

Business Government

Fro

m

To

Payments to ConsumersChecks and cash still dominate

consumer to consumer payments

C2B

B2B

G2B

C2G

B2G

G2G

Consumer

• Tax disbursements• EBT• Pensions

• Employee payments and payroll

• Insurance payments• Investment payments• Benefits payments• Interest and dividends• Promotions• Expenses

• Gifts• Loans• Auctions/Flea

Markets/Classified• Household services• Money transfer

Checks, Cash, and On-Line Payments

Checks and Direct Deposit

Checks, Direct Deposit, and EBT Cards

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Page 13: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Personal Rent Income (G&S) 20.0 25.5Housing Purchases (Goods & Services) $ 290.0 $370.0 Personal Used Car Sales (G & S) 38.5 49.5Flea Markets & Classified (G&S) 14.0 19.0Personal Care Services (G&S) 22.7 28.8Auction Market (Online Only) (G&S) 1.0 6.5Personal Inheritance (Cash & equivalent) 100.0 130.0Intl. Money Transfer - from the U.S. (C) 30.0 40.0Domestic Money Transfer- within U.S. (C) 14.0 23.5Allowances (5–18 yr.) (C) 70.0 75.0Personal Gifts (C) 30.0 38.5Other (Both) 63.0 80.6

Total $693.2 B $886.9 B

New Challenges1. Payees usually do

not qualify as merchants

2. Overcoming the appeal of untraceable funds

3. Difficult to identify and acquire participants

C2C Payments are Forecast to Exceed 800 billion in the U.S. – However, There are Challenges For Traditional Credit

Cards

C2C Market: High Potential, Significant

Challenges

Category 1998 2003

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Page 14: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Characteristics1. Established

industry & economics

2. Audit trail regulation increasing (AML)

3. Existing identifiable participant base

Person-to-Person (P2P) Money Transfer is a Logical

First Step

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Personal Rent Income (G&S) 20.0 25.5Housing Purchases (Goods & Services) $ 290.0 $370.0 Personal Used Car Sales (G & S) 38.5 49.5Flea Markets & Classified (G&S) 14.0 19.0Personal Care Services (G&S) 22.7 28.8Auction Market (Online Only) (G&S) 1.0 6.5Personal Inheritance (Cash & equivalent) 100.0 130.0Intl. Money Transfer - from the U.S. (C) 30.0 40.0Domestic Money Transfer- within U.S. (C) 14.0 23.5Allowances (5–18 yr.) (C) 70.0 75.0Personal Gifts (C) 30.0 38.5Other (Both) 63.0 80.6

Total $693.2 B $886.9 B

Category 1998 2003

Page 15: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Source: Datamonitor and the Inter-American Development Bank

Significant Opportunity

• Total P2P Money Transfer is forecast to reach at 200 Billion USD Globally by 2003

• Estimated 800 million transactions annually between 200 million consumers

• Growing at a compound annual rate of 10%

• Both formal channels, (e.g., banks, Western Union) and informal channels, (e.g., mail, personal courier)

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Page 16: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Remittance Growth is Being Driven by Increased Global

Migration

11.1

9.3 8.98.3

5.64.8 4.8

4.1 3.9

2.2

0

2

4

6

8

10

12

Foreign-Born People as a % of Total Population

9.614.1

19.8

31.1

0

10

20

30

40

1970 1980 1990 2000

Foreign-Born Population in the U.S.

26%

6%

16% 52%

AsiaLatin AmericaEuropeOther

Origin of Foreign-BornPopulation in the U.S.

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Page 17: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Formal• Western Union• Money Gram• Bank Wire

Informal• Mail Funds (Cash/MO)• Carry Funds• Hawallas, Mulas, &

AiajerosInformal Money Transfer Channels are Under Pressure• Informal flows have declined from 50% in the 90’s to almost 40%

by 2002• New alternatives• New AML reporting regulations• Governments want to gain control

Remittances Channelsare Formal or Informal

Informal40%

Formal60%

200 Billion 200 Billion USDUSD

Global Money Transfer

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Page 18: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P: What are theOpportunities and Challenges?

Key Corridors and Countries

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Page 19: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Source: Datamonitor – 2001, World Bank Reports, Internal Calculations

10 Key Corridors Projected to Grow at 10% Annually

Top 10 P2P FundsTransfer Corridors

2000 Volume (Estimated) USD

2005 Volume (Projected) USD

Projected CAGR

U.S. to Mexico 5.0 – 10.0 B 9.0 – 19.0 B 10.0%U.S. to Central America 3.5 – 6.0 B 6.3 – 10.8 B 10.0%Saudi Arabia to Egypt 3.5 – 5.0 B 6.3 – 9.0 B 5.0%Saudi Arabia to India 3.0 – 4.5 B 5.4 – 8.1 B 5.0%UAE to India 2.0 – 3.0 B 3.6 – 5.4 B 5.0%

North America to China 2.0 – 3.0 B 3.6 – 5.4 B 10.0%U.S. to Philippines 1.0 – 2.0 B 1.8 – 3.6 B 10.0%North America to India 1.0 – 2.0 B 1.8 – 3.6 B 10.0%Germany to Turkey 1.0 – 2.0 B 1.8 – 3.6 B 12.5%Germany to Italy 1.0 – 2.0 B 1.8 – 3.6 B 12.5%

Total 23.0 – 39.5 B 41.4 – 71.1 B 10.0%

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Page 20: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

United States $30 B

India $13 B

Philippines $10 B

China $9 B

Mexico $9 B

UK $5 B

United StatesWhile the U.S. is the largest outbound sender of funds, the intra-U.S. business is also significant

6 Key Countries Account For Approximately 35% of Total Opportunity

Focus on a Few Key Countries Can Achieve Scale Quickly

United KingdomThe UK does not rank as a top corridor, however, the total outbound and inbound remittance volume makes it one of the most attractive

outbound

inbound

inbound

inbound

inbound

inbound

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Page 21: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P: What are theOpportunities and Challenges?

Who Sends the Funds?

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Page 22: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Profile of theRemittance Consumer

• Participants in cross-border remittances vary by remittance corridor

• Overall, senders are characterized as:– Male– Younger– Employed– Having minimal bank relationships– Using technology less

• Sending money cross border 8 to 12 times per year• An average of 2,800 USD per remitter is sent annually

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Page 23: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P: What are theOpportunities and Challenges?

What are the Challenges?

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Page 24: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Branch economics are unfavorable for providing “one off” services for non-customers

• Traditional wire transfers are highly manual and time consuming

No cost-effective systems to support small dollar transfers ($280)

• SWIFT and ACH networks were designed primarily for large funds movement

A significant percentage of P2P participants have been a low priority

• Banks historically have not developed strategies to attract immigrant consumers into branches

• Recipients are largely underserved

• Certain immigrant populations retain a distrust of traditional banks and use them infrequently

Until Now, Banks Have Not Focused on Cross-border Remittances

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Page 25: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Core competencies and assets include:

Banks are Well Positioned to Offer Cross-border Services

•Transaction risk management•AML compliance methodologies•Technology platforms and networks•Card program capabilities•Retail merchant relationships

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Page 26: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Payment Transaction SolutionsMasterCard Payment Transaction Solutions

MasterCard P2P Money Transfer Solutions

Leveraging Card-Based TechnologyLeveraging Card-Based Technology

MasterCard Payment TransactionsMasterCard Payment Transactions

Money Transfer Service: Online and Agent-BasedMoney Transfer Service: Online and Agent-Based

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Page 27: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard PaymentTransaction Solutions

Leveraging Card-Based Technology

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Page 28: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Banks Can Leverage Card-based Technology to Capitalize on P2P Money Transfer

• 67% of recipients indicate their desire to receive funds on a money transfer card instead of going to an agent to get cash

• 58% of recipients indicate interest in adding their own funds to a card

• Penetrating the global money transfer opportunity requires the global processing and connectivity of today’s modern electronic payments industry

• Card-based capabilities and economics offer improved security, convenience, and value

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Page 29: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Different Customer Segments Require Different Business

Models...

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Page 30: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Bank P2P Funds Transfer Programs Fall into Three Business Models

Intra-bank Systems – Facilitates transfers among a bank’s customers. Uses bank branches or bank agents

• Uses proprietary platforms such as c2it and Chase ReadECash

• Bank provides origination capabilities to send funds or load prepaid cards over a platform limited to bank customers(Example: HSBC and Yahoo PayDirect)

Bi-lateral Arrangements – Two banks agree to provide funds transfer services among their respective customers

• Closed system to only participating banks (Examples: Citi/Banamex, BofA/ Santander, HSBC/Bital, Wells/Bancomer)

Open Alliances – Banks participate in a centralized funds transfer program

• Association offers platforms and networks that can serve any member’s customers (Examples: MasterCard MoneySend, VISA PayDirect)

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Page 31: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

How Do We Tap Into the Billions in Cash That are Sent Globally Between Family

and Friends?

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Page 32: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard products and platforms can be configured to meet a wide variety of business strategies

MasterCard Flexible Solutions

Products• MasterCard Payment

Transaction• Maestro Payment

Transaction• Prepaid Cards• Family Account

Platforms• RPPS• Prepaid Service• MoneySend (Pilot)

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Page 33: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard PaymentTransaction Solutions

MasterCard Payment Transactions

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Page 34: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard has created the payment transaction to support a variety of off-line and online P2P Money Transfer Models

MasterCard Payment Transactions

•What is the “payment transactions”•How does it work?•What P2P Money Transfer Models does

it support?•What does a member have to do to use

the new payment transaction?

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Page 35: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

What is the Payment Transaction?

• The payment transaction is “a credit to an account without an off-setting debit”

• The payment transaction brings positive interchange for the issuing member posting the credit

• Payment transactions have been created for both MasterCard and Maestro branded products

• The current interchange on both the MasterCard and Maestro account is $.53 USD plus 19BP

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Page 36: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

How Does it Work?

• MasterCard/Maestro payment transactions are used in end-to-end P2P Money Transfer solutions that rely on a Payment Service Provider to accept value, create the payment transaction, and enter it into the MasterCard system

• The payment service provider acts as a merchant and pays the reverse interchange

• The payment service provider interacts with the sender and receiver and charges a service fee

• Originating value can be from cash, bank accounts,or credit cards

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Page 37: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

What P2P Money Transfer Solutions Do They Support?

• Internet P2P Money Transfer services accessed by PCs, kiosks, or other internet devices

• Agent based services that can accept cash• Bank to bank services that move money onto

credit or debit accounts

The MasterCard/Maestro payment transactions were designed to enable P2P Money Transfer services that provide both online and offline service, domestically or globally. Models include, but are not limited to:

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Page 38: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

What Does a Bank Have to Do to Use the New Payment Transactions?

• Recipient Banks: complete the maintenance required to become certified to accept the payment transactions and complete the AML* compliance review

• Sending Banks: develop in-house capability or partner an outside payment service provider platform to generate the payment transaction, (e.g., Yahoo, CertiPay). Complete an AML compliance review

• *AML = Anti-money laundering – See U.S. Patriot Act and FATFA

Member banks can use the new MasterCard/Maestro payments transactions in two ways:

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Page 39: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Enabling the MasterCard/Maestro payment transaction provides instant access to P2P Money Transfer

Benefits of the Payment Transaction

• Banks can accept transactions from any participating funds transfer service

• Banks can receive P2P Money Transfer transactions from any domestic or global originating point

• Banks require no special development after becoming certified to create or accept the payment transaction

• Banks can rely on the MasterCard global systems for P2P Money Transfer settlement and connectivity

• Banks can use the payment transaction in a wide range of service designs

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Page 40: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Using the MasterCard/Maestro Payment Transactions will provide a P2P Money Transfer Service that is:

Consumer Benefits

• Usually less expensive than agent-to-agent funds transfer services

• Easier and safer than receiving and keeping cash

• Easily accessed a hundreds of thousands of ATMs

• Used immediately in millions of merchants worldwide

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Page 41: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

The Role of the Payment Service Provider

Money Transfer Services:Online and Agent-Based

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Page 42: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

A payment service provider stands between the sender and the receiver

What is a Payment Service Provider?

Business Model – Qualified merchant or Acquirer

Target Consumer Segment – Fully banked or underserved

Channels – Online or Face-to-Face

Economics – Transaction-based fees, interchange, and FX

Key Challenges – Ensure banks in the receiving markets are prepared to accept the payment transaction

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Page 43: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Banks leverage online payment service providers to support money transfer

Payment Service Provider in an Online P2P Service

MasterCard Solution – MasterCard/Maestro Payment Transaction

Target Consumer Segment – Fully banked and technology aware

Channels – Online or kiosk

Economics – Transaction-based fees, interchange, and FX

Key Challenges – Ensure banks in the receiving markets are prepared to accept the payment transaction

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Page 44: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Online P2PMoney Transfer Service• A member or co-brand partner offers the ability to send money to

family and friends over their online website

• Sender and recipient register to be a part of the service

• The sender selects the account that will be used to fund the transfer and identifies the sender and a pass code

• The sender reviews and accepts the fees and foreign exchange rates if applicable

• The recipient receives an email message with a link to the P2P Money Transfer Service

• The recipient enters their name, the pass code, and the MasterCard account to which the money will be transferred

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Page 45: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard/Maestro Payment Transaction enables funds to be place on any credit or debit card from

bank or card account via an online payment service provider.

Online P2P Money Transfer Service

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Credit Card Issuers

Debit Card Issuers

Kiosk

Website

MasterCard SystemsPayment

Transactions

Acquirer

PSP Provide

r

Email link to Payment Service

provider

Page 46: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Online P2PMoney Transfer ServiceHow a Member Makes Money

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Service Provider• Service fees• Foreign exchange

Acquirer Bank• Discount Rate

Receiving Bank• Account fees• Interchange (Payment Transaction and Usage)

Page 47: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Online P2PMoney Transfer ServiceHow the Member Will Sell It

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Online Promotion• Pop-up ads• Portal ads• Email ads

Page 48: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Banks leverage retail agents and a payment service provider to support money transfer

Payment Service Provider in an Agent-Based P2P Service

MasterCard Solution – MasterCard/Maestro Payment Transaction

Target Consumer Segment – Underserved

Channels – Retail agent

Economics – Transaction-based fees, interchange, and FX

Key Challenges – Establishing a retail relationship that appeals to the under served market—developing internalor outsourcing payment service provider capability

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Page 49: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Agent-based P2PMoney Transfer Service• A member or co-brand partner offers the ability to send money to

family and friends through a network of retail agents• Sender and recipient register to be a part of the service – recipient

is given an registration number and provides it to the sender• The sender goes to the retail store with cash, the name of the

recipient’s name and ID number• The retail agent submits the transaction to the payment service

provider who translates the ID number to the recipient’s registered PAN

• The transaction is sent to the MasterCard system through the acquirer

• The payment transaction is accepted by the recipient’s card issuer

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Page 50: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard/Maestro Payment Transaction enables funds to be place on any credit or debit card from

bank or card account via an online payment service provider

Agent-based P2P Money Transfer Service

Credit Card Issuers

Debit Card Issuers

Bank Branch

PSP Provid

er Agent

MasterCard SystemsPayment

Transactions

Acquirer

PSP Provide

r

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Page 51: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Agent-based P2PMoney Transfer Service

Agent• Commission• Foreign Exchange

Acquirer Bank• Discount Rate

Recipient Bank• Account fees• Interchange (Payment Transaction and

Usage)

How a Member Makes Money

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Page 52: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Agent-based P2PMoney Transfer ServiceHow the Member Will Sell It

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• Targeted Local Market Promotion• Local print• Community Promotion

(Ethnic associations, church groups)• Selected branch advertising

Page 53: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Prepaid CardsMasterCard P2P Prepaid Cards

MasterCard P2P Money Transfer Solutions

Introduction: The MasterCard Prepaid Card OpportunityIntroduction: The MasterCard Prepaid Card Opportunity

The Sender Centric ModelThe Sender Centric Model

The Recipient Centric ModelThe Recipient Centric Model

MasterCard Prepaid ServicesMasterCard Prepaid Services

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Page 54: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Prepaid Cards

Introduction: The MasterCard Prepaid Card Opportunity

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Page 55: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Prepaid cards can play a role in a number of P2P Solutions

MasterCard P2P Prepaid Cards

•Effective for targeting underserved/unbanked segments

•A solution MasterCard members can support now using existing infrastructure

•Low cost of entry •Sender-centric and/or receiver-centric

programs

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Page 56: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Consumer Benefits of Using Prepaid Cards for P2P

• Research indicates recurring money transfer consumers find prepaid cards an attractive proposition

• Provides greater security and privacy than traditional transfers

• Offers greater convenience for both sender and recipient

• Can be less expensive for the consumer than current funds transfer options

• Improves the personal self-worth of the underserved remittance customer

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Page 57: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Opportunities for Members at Either End of Funds Flow

Sending modelIssuer offers a prepaid card account to sender with an additional access card for the recipient

Receiving modelIssuer offers recipient a card account to which funds are transferred by a participating sender

Supports Issuers in “Sending” and “Receiving" Countries

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Page 58: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Prepaid Cards

The Sender Centric Model

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Page 59: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P Prepaid CardSender Centric Model• A single prepaid account with two cards at a bank

in the sending country• Sender and recipient name, address, and ID

captured for AML compliance• Secondary card is delivered to recipient• Recipient uses cards at ATMs or POS• Sender can reload at designated locations using

the primary card and photo ID for authentication• Sender has equal access to funds

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Page 60: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Prepaid Cards using any of the MasterCard family of brands and two or more

authorized users.

Sender Centric Model

ATMAcquirer

PrepaiPrepaidd

PlatforPlatformm

MasterCardPrepaid Platform

Issuer ATMMasterCarMasterCar

ddSystemsSystems

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Page 61: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P Prepaid Card Programs

Fees and float•Annual fees•Loading fees• Interchange (when used at POS or with the

“payment” transaction)•Servicing fees•FX on sender centric model•Float

How a Member Makes Money

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Page 62: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P Prepaid Card Programs

Targeted Local Market Promotion•Local print•Community Promotion

(Ethnic associations, church groups)•Selected branch advertising

How the Member Will Sell It

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Page 63: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Prepaid Cards

The Recipient Centric Model

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Page 64: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P Prepaid CardRecipient Centric Model

• A single prepaid account at a bank in the receiving country

• Recipient is the primary account holder – name, address, and ID captured for AML compliance

• Recipient uses cards at ATMs or POS• Sender can send funds at designated branches

or retail locations that are certified to send a payment transaction

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Page 65: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Prepaid Cards using any of the MasterCard family of brands

Recipient Centric Model

Issuer

PSPPSPBank

Branch/

AgentMasterCarMasterCar

ddSystemsSystems

ATMs

AccountHolder

Sender

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Page 66: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P Recipient CentricPrepaid Card Programs

Fees and float•Annual fees•Loading fees• Interchange (when used at POS or with

the “payment” transaction)•Servicing fees•Float

How a Member Makes Money

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Page 67: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

P2P Recipient CentricPrepaid Card Programs

Targeted Local Market Promotion•Local print•Community Promotion

(Ethnic associations, church groups)•Selected branch advertising

How the Member Will Sell It

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Page 68: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Prepaid Cards

MasterCard Prepaid Services

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Page 69: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Prepaid Services

•MasterCard Prepaid Cards can be used with any proprietary or third party prepaid platform

•Members are free to use a prepaid platform of their choiceHowever, MasterCard Prepaid Services has features that makes it ideal for global funds transfer

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Page 70: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

What is MasterCard Prepaid Services?

MasterCard Prepaid Services

•Prepaid is one of the processing services MasterCard delivers today using its core processing infrastructure

– Credit (Banknet)– Debit (Banknet/MDS)– Prepaid (PDC)– Gateway Services

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Page 71: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Prepaid Services

•MasterCard processing services support prepaid programs using any of the MasterCard family of brands

– Maestro/Cirrus – online, PIN– MasterCard/MCE – signature

•MasterCard authorizes, clears and settles prepaid transactions, and manages balance information on behalf of issuing members

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Page 72: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Family AccountMasterCard Family Account

MasterCard P2P Money Transfer Solutions

The MasterCard Family AccountThe MasterCard Family Account

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Page 73: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

• A convenient "passive" recurring transfer solution

– No need for either party to take action unless parent wants to change limit

• A low risk way to give a MasterCard card to teens and young adults

– Parent is accountholder

• Can also be used for extended families or household employees

The MasterCard Family Account

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Page 74: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Uses traditional bank card platform with card level controls

Family Card

MasterCard Solution – MasterCard Family Card

Target Consumer Segment – Fully banks consumers

Channels – Bank branches or website

Economics – Account fees, interchange, and interest income

Key Challenges – Limited to issuer customers

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Page 75: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Components and Customer Experience

Family Card

Components• Bank card management platform • Bank branch or website• MasterCard branded cards with card level controls

Customer Experience1. Primary account holder designates an authorized user2. Primary account holder sets spending and credit limits3. Authorized user uses card at POS or to access cash at

ATMs or bank branches

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Page 76: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Family Card

Interest and Interchange• Interest on larger outstanding balances• Interchange from multiple users

How a Member Makes Money

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Page 77: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Family Card

Targeted Direct Response•Direct Mail•Out Bound Calls•Targeted Take-one Applications

How the Member Will Sell It

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Page 78: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Featuring MasterCard Branded CardsFamily Card

MasterCard Branded Cards leveraging account level controls.

ATM

Acquirers

Proprietary orThird Party

Card Card ManagemenManagement Platformt Platform

POS

MasterCaMasterCardrd

SystemsSystemsPrimary

Acc’t Holder

Authorized User

Authorized User

Issuer

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Page 79: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

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Supporting Bank Business ModelsSupporting Bank Business Models

Intra-Bank Systems ModelIntra-Bank Systems Model

Bi-Lateral ModelBi-Lateral Model

Open Alliance ModelOpen Alliance Model

Page 80: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2PPaymentMoney Transfer Solutions

Intra-Bank Systems Model

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Page 81: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Uses bank proprietary systems to move funds among bank accounts

Intra-Bank Systems Model

MasterCard Solution – MasterCard RPPS

Target Consumer Segment – Banked customers

Channels – Personal computers, PDAs, phone, or branch kiosks

Economics – Transaction-based fees or bundled with other bank services

Key Challenges – Limited to banks on common platforms—limited to consumers with electronic access

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Page 82: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Components and Customer Experience

Intra-Bank Systems Model

Components• Electronic terminal (PC, phone, PDA, or kiosk)• Bank branded Internet portal• Electronic transaction processor (e.g., CheckFree)• Global network and transaction manager (MasterCard RPPS)

Customer Experience1. Customer signs up for electronic banking service2. Accesses funds transfer option3. Enters recipient name and bank account information4. Selects source of funds from accounts with the bank5. Approves the transaction for delivery6. Recipient receives the funds automatically in DDA or credit card account

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Page 83: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard Remote Payment and Presentment Service allows consumers who use electronic bill payment channels to send

money to other bank accounts or credit cards.

Using MasterCard RPPS, Prepaid Services, & Global Network

Intra-Bank Systems Model

DDA

MasterCard Systems

Electronic Bill Payment Service

MasterCarMasterCar

dd RPPSRPPS

Issuer

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Page 84: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2PPaymentMoney Transfer Solutions

Bi-Lateral Model

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Page 85: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Banks develop a funds transfer among their customers using an agreed upon system

Bi-Lateral Model

MasterCard Solution – MasterCard/Maestro Payment Transaction

Target Consumer Segment – Banked customers & underserved

Channels – Bank branches or electronic channels

Economics – Transaction-based fees along with float

Key Challenges – Not a global solution

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Page 86: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Components and Customer Experience

Bi-Lateral Model

Components• Payment Service Provider platform. (Acquirer or merchant)• One or more bank account(s). (DDA or Credit)• Bank branch, bank kiosks, or bank agent retail locations• MasterCard “payment transaction”

Customer Experience1. Sending customer signs up for bank branded funds transfer service2. Bank captures user profile and performs authentication3. Sender selects service from a terminal or is supported by a branch teller4. Sender identifies the recipient in the partner bank via a program ID5. Funds are sent to partner bank via PSP platform using the MasterCard/

Maestro “payment transaction” to credit card account or debit account

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Page 87: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard/Maestro Payment Transaction enables funds to be placed on any credit or debit card from many sources of value – Credit Card, DDA, or

Cash.

Using the MasterCard Payment TransactionBi-Lateral Model

DDA

Partner Bank

MasterCard SystemsPayment

Transactions

Acquirer

Payment Service Provider

BankBankPayment Payment PlatformPlatform

Bank InternetChannel

Credit Card Account

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Page 88: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

Open Alliance Model

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Page 89: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Banks leverage an open alliance to provide their customers with global funds transfer capability

Open Alliance Model

MasterCard Solution – MasterCard/Maestro Payment Transaction

Target Consumer Segment – Underserved

Channels – Participating retail agents

Economics – Transaction-based fees, interchange, and FX

Key Challenges – Engage underserved consumer segment

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Page 90: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Components and Customer Experience

Open Alliance Model

Components• Payment Service Provider platform (Acquirer or Merchant)• One or more bank account(s). (DDA or Credit)• Bank branch, bank kiosks, or bank sponsored agent retail locations• MasterCard/Maestro “payment transaction”

Customer Experience1. Sending customer signs up for bank branded funds transfer service

at participating retail agent2. Retail agent captures user profile and performs authentication3. Sender identifies the recipient in the partner bank via a program ID4. Funds are sent to any qualified MasterCard branded card using the

MasterCard/Maestro “payment transaction”

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Page 91: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard/Maestro Payment Transaction enables funds to be placed on any credit or debit card from cash or card at participating retail or

Internet agents.

Featuring MasterCard Payment TransactionOpen Alliance Model

MasterCard has just MasterCard has just announced MoneySend™ an announced MoneySend™ an

“On-Behalf-Of”“On-Behalf-Of”P2P Service for the European P2P Service for the European

UnionUnion

MasterCard has just MasterCard has just announced MoneySend™ an announced MoneySend™ an

“On-Behalf-Of”“On-Behalf-Of”P2P Service for the European P2P Service for the European

UnionUnionCredit Card Accounts

Debit Card Issuers

PSPProvid

er Agents

Website

PSPProvid

er Agents

Website

MasterCard SystemsPayment

Transactions

Acquirer

PSP Provide

r

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Page 92: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard P2P Money Transfer Solutions

ConclusionConclusion::

Next StepsNext Steps

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Page 93: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Yes Yes Yes

Yes n/a n/a

Yes

Yes

Yes Yes

Yes Yes

n/a Yes T.B.D.

Yes

Yes

Yes

Yes

Yes

Yes

MasterCard Solutions Can Support Most Bank Business

Strategies

Platforms

MasterCard Solution Intra-Bank Bi-Lateral Open AllianceProducts• Prepaid• Family Card

• MasterCard Payment Transaction

• Maestro Payment Transaction

• RPPS (U.S. Only)

• Prepaid Services (Global)

• MoneySend (Pilot)Enabling Technologies

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Page 94: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

Next Steps...

MasterCard Funds Transfer Card

•Select customer segment•Select business model•Develop product and plan and

requirements• Identify technology platform

The team is ready to support you!

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Page 95: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer

MasterCard FundsTransfer Solutions

Consumers transferring money to other consumers represents a new opportunity for card issuers. MasterCard envisions a not too distant future when value is exchanged over a myriad of personal terminals.

However, the business case today for person-to-person funds transfer is cross-border remittances.

The MasterCard provides cross border solutions you can implement Today!

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Page 96: Department Name Presentation Date MasterCard Money Transfer Solutions Card Based Solutions to Enable Global Funds Transfer