dennons corporate brochure
DESCRIPTION
Everything that Dennons can do for youTRANSCRIPT
ONE SUPPLIER ONE DELIVERY ONE INVOICE
T: 01706 216088 | F: 01706 830009 | E: [email protected] | W: www.dennons.co.uk
Everything we can do for youA SINGLE SOURCE FOR ALL YOUR BUSINESS SUPPLIES
— E S TA B L I S H E D 1 9 6 4 —
Dennons is a local, independent company
employing local people. We have been established
since 1964 and have always been located in the
Rossendale Valley.
Indispensable in the business world, our local
knowledge and experience in providing business
solutions is available to you free of charge.
Whether seeking about-the-office advice on
efficiency, health & safety, machine consumables
or those small niche requirements, we always aim
to surpass your expectations.
Our customers see Dennons as much more than
just a stationery supplier. We are a multifaceted
business offering customers a fully comprehensive
range of business products and services. We
are here to help you with all those non-standard
requirements - that usually come with a tight
deadline, of course!
We offer a professional and efficient service to all
our customers, large and small. All items, subject
to availability, are delivered next day. Orders
above £30.00 ex vat are delivered free of charge.
Even though we are an independent dealer,
our service to you is strengthened by great
relationships with our suppliers. We constantly
review our buying terms which allows us to be
as competitive as any National supplier whilst
retaining our personal service.
Personal service and local knowledge is something you cannot buy
Personal Service
Everything From One Source
A Local service
Our supply service is a local one. This has many
advantages including immediate access to people
who know you and who appreciate your business
needs. Local knowledge, local service, local
commitment are part of our guarantee: When you
open an account with Dennons you will be allocated
your own personal account manager to ensure
your experience with us is always a pleasure, and
never a pain.
Ordering & Invoicing
A single supplier makes ordering a lot simpler and
more economical. You can order by telephone,
fax, e-mail, or online - in any format that best suits
your own needs. You can easily check on previous
orders, prices and deliveries, and it can all be done
on one order form - not one for every separate
supplier. We can arrange invoices to be sent
monthly or by delivery, whichever best suits you.
Value for Money
A single supplier source can eliminate both hidden
costs and the more obvious costs that come
from having multiple suppliers. Companies are
constantly looking for cost savings - here is an
effective method of achieving them.
Reliability
You, the customer, have every right to demand
reliable service. We make every effort to ensure
you get the highest level of personal service for
quality, speed, cost-savings and reliability. This
means that you can concentrate wholly on your
own business.
Quality
A single supplier has to guarantee a quality service
for quality products. If not, it’s an order lost. Our
quality comes in products, stock levels, quick
response times, careful customer service and
fast delivery. If not, our local reputation would be
damaged.
Delivery
Speedy and efficient delivery of goods is essential
for a high quality service. The majority of our
deliveries are made by our own staff using our own
vans. For journeys outside our standard routes we
sometimes use a reliable delivery service direct
from our source of supply, reducing our carbon
footprint.
Your Everyday Office Supplies
Core to our business is everyday office supplies; traditional stationery that you see in every workplace up and down the country, often unnoticed until you cannot find it - pens, pencils, envelopes, staplers, copier paper etc. These products are taken for granted until such time as they are not there, and then the panic sets in!
At Dennons we have supplies of over 20,000 different products, available to you next day. If you have a real emergency, we can even offer a local emergency same day delivery service.
The large majority of our orders are delivered complete. In the unusual circumstances where product is out of stock we will notify you immediately and offer an alternative or advise of an expected delivery date. Once the product is available it will despatched immediately.
Whatever Your Furniture Requirements
Choosing furniture for the office can be a minefield; whether you are looking for an additional cupboard to fit in with the style of the office or contemplating a complete re-fit, we can give you all the guidance you need to get your office looking and feeling just how you want it.
At Dennons we can help to replace that squeaky chair or carry out a full planning service for your office space, in addition we are experts in supplying furniture to the education market.
Ask about our NO OBLIGATION on-site survey to measure up the space available and make our recommendations on how to maximise the area for your desired purpose.
With Dennons it is not a case of receiving a delivery and then “over to you” - we install all furniture orders and remove all packaging for recycling.
Catering & Janitorial, All Part Of The Service
Have you ever calculated the time and money spent popping out to the shops because you have run out of tea and coffee? Or the J-cloth used to wipe down the kitchen sink is starting to grow roots?
At Dennons we are renowned for providing an excellent next day service on literally hundreds of catering and janitorial products for the kitchen, the washroom and even your car park and surrounding gardens ... you could say we can supply everything including the kitchen sink!
Our services are not restricted to the office area, the Dennons expertise reaches out into the warehouse and packaging area too. Whether you are offering a mailing service or a full blown warehouse operation our local knowledge, service levels and product range can make your business run smoothly.
Internet trading has vastly increased, which has led to more parcels and packages being distributed - we have customers sending out large numbers of parcels every day and they rely on us to supply their packaging products when they need them and at a price that keeps them profitable. They use us, because they know that Dennons will not let them down.
All Your Warehouse And Packaging Supplies
At Dennons we look to support Fairtrade, which is a strategy for poverty alleviation and sustainable development. Its purpose is to create opportunities for producers and workers who have been economically disadvantaged or marginalized by the conventional trading system. If fair access to markets under better trade conditions would help them to overcome barriers to development, they can join Fairtrade. Fairtrade is a tool for development that ensures disadvantaged farmers and workers in developing countries get a better deal through the use of the international FAIRTRADE Mark.
Choosing Fairtrade?
Ask us how we can save you money on your janitorial purchases from handwash to towel dispensers!
Mailing Bags, Bubble Wrap, Corrugated, Tapes, Cartons, Loose Fill: - Ask your account manager for more details.
Corporate Printed Gifts
Dennons now offer a full range of corporate
printed gifts for your business. We have a whole
section on our website dedicated to promotional
gift ideas. The site allows you to view our full range
of promotional gifts and even upload your logo to
view on each product before you order. Browse
our vast range of promotional gift ideas now at:
gifts.dennons.co.uk
PPE & Health & Safety
Dennons supply a full range of Personal Protective Equipment for all types of working conditions.
• Gloves• Respirators• EyeProtection• HearingProtection• Coveralls• HardHats• HighVisibilityClothing• Clothing
(Tunics, Polo Shirts, White Coats and Tabards – all available to be custom branded)
• SafetyBoots
We also supply a vast range of HSE compliant Health and Safety products from various sizes of first aid kits to safety posters and accident books.
At Dennons we offer a full range of bespoke printing including: letterheads, compliment slips, office forms, colour brochures, leaflets, invites, even wedding stationery, and Christmas cards ... all at very competitive prices.
Print and Web Solutions
At Dennons we are able to keep regular updates on the costs of printer consumables, ensuring that we are always able to offer you the very best market leading prices for all your consumables. We can supply all leading brands on a next day service.
DID YOU KNOW . . .
• Ourre-manufacturedcartridgesaremade under stringent quality control procedures, guaranteeingoptimumcartridgeperformance
• Ourre-manufacturedcartridgescarry a 12monthwarranty covering workmanship and materials
• Usingre-manufacturedreducesthe number of cartridges ending up in landfill, providing a greener alternative for printing
• Wecancollectandrecycleyourusedtoner cartridges - a percentage of all the profits raised under this scheme are donated to our chosen charities
We Offer The Very Best In Printer Supplies . . .
We also provide a full website design and hosting service. Our inhouse design team will work with you to create a bespoke website built to your business needs. We can host and maintain your website too. We offer a variety of maintenance packages at very competitive prices.
Business Machines
At Dennons we use the very best suppliers of
business machines and have trained experts
to advise you about the right machine for your
business.
We are not interested in selling you a machine that
can send rockets to the moon when all you are
looking for is something to send faxes out on! Tell
us what it is you are looking for, and we will advise
you of the right machine for the job.
Our customers rely on us for everything from a
simple labelling machine up to a large departmental
multifunctional machine.
Each year we get behind the National Identity Fraud Prevention Week, a campaign set up to warn businesses and individuals about the threat of ID theft, and how it can be prevented.
We know that buying a shredder can seem a daunting prospect, and we also know that over 60% of shredder sales nowadays are repeat sales to businesses and individuals who already own a shredder, but have found that the one purchased is not suitable for the task at hand. At Dennons we pride ourselves in making the right recommendations, we will never deliberately miss-sell you a machine and we will always discuss your requirements to make sure that you are getting what you set out to buy.
Case Study 1Mr A, aged 40, had £9,000 taken out of his account by criminals. Mr A suspects that the criminals got hold of his details from a number of statements he threw away the week prior to the identity fraud. “After having my identity targeted three times I became very cautious, but now because I shred everything I can throw away my mail with peace of mind. Another thing I have found very useful is to check my credit rating on a regular basis. This way you are made aware of any other addresses or accounts that are linked to you.”
Company YStuart owns Company Y. Aged 34, he had a staggering £22,000 stolen through fraudulent means from his business and personal bank accounts two years ago. “I would advise everyone never to use their mother’s real maiden name as a security answer, as it is just too difficult to keep it a secret. Use something funny or even stupid, call her Posh Spice or Domestos if you have to.”
It could happen to you too!
Don’t Be An ID Fraudster’s Next Victim . . .
Secure Shredding
OurSecureShreddingserviceinpartnershipwiththeUKandIreland’slargestoff-sitedatadestruction organisation, Iron Mountain, offersyousecureoff-sitedestructionofyourconfidentialdata.Ourservicehelpsprotectyourbusinessandtakestheriskandhassleoutofthewholeprocessforyou.
Why Secure Shredding?
The legal obligation of businesses to dispose of sensitive documents properly and protect the personal data of their customers and employees has never been more important than it is today. Recent legislation holds businesses responsible for proper data protection and disposal with strict fines of up to £500,000 for serious breaches of the Data Protection Act.
Protecting Your Customer And Employee Data
41%THE NUMBER OF COMPANIES
REPORTING DATA SECURITY
BREACHES
Source: Information
Commissioner’s Office
£500,000 THEMAXIMUMFINEFORCONTRAVENINGDATA
PROTECTIONLEGISLATION.
Did you know that you can also be penalised for disposing of information too soon, keeping it too long or failing to provide documented evidence of disposal? Simply discarding or recycling of business paperwork without an established secure destruction programme puts your information at risk of interception and leaves you susceptible to heavy fines. While in-house shredding is an option, it costs time and manpower, plus there is the danger that you may not be aware of all compliance issues required by the Data Protection Act. In addition, data destruction doesn’t end with paperwork. Information stored on old hard drives, DVDs and CDs also need to be disposed of in the proper way to ensure the safeguarding of your valuable business information.
Using our Secure Shredding service Inpartnership with Iron Mountain not onlyensuresyour informationremainsanasset,not a liability, but it will also reduce yourimpactontheenvironment.Winwin!
Source: Information Commissioner’s Office
Customer Loyalty
Double Loyalty
Points on
all Personal
Protective
Equipment &
Workwear.
T: 01706 216088 | F: 01706 830009 | E: [email protected] | W: www.dennons.co.ukONE SUPPLIER ONE DELIVERY ONE INVOICEThis Week Only!
DennonsOffecon HouseBury RoadRossendaleLancashireBB4 5PE
Contact Sales Office On 01706 216088 Or Email [email protected]
CODE:PACK:
Canon Digital Camera Ixus230HS Green
EachRRP: £217.23 2500
LOYAL11CODE:PACK:
Henry Vacuum CleanerHVR200
EachRRP: £156.50 1800
LOYAL12CODE:PACK:
Mug Set Coloured Spots Pk6
EachRRP: £22.99 350
LOYAL10CODE:PACK:
PAMA Plug n Go 1010Foldable Battery Dock
EachRRP: £49.99 250
LOYAL6CODE:PACK:
Dennon Corporate Mug &Spoon White/Black
EachRRP: £5.99 250
CODE:PACK:
Cadburys Variety Bag
EachRRP: £5.19 150
LOYAL1CODE:PACK:
Dove weekend essentialsBlue / Clear Packet
EachRRP: £9.99 100
LOYAL4CODE:PACK:
SIMON THE SNOWLEOPARD
EachRRP: £2.00 50
18,000 Item Product Range
Own Brand Products saving you £££Cutting Edge Online Ordering
Outstanding Customer ServiceDedicated Print Department
Specialist Furniture Division
DENNONS TEST ACCOUNT
FREE NEXTDAY DELIVERY
356
WHAT WILL YOU PICKWITH YOUR POINTS? YOU HAVE
LOYALTY POINTS
• Signupforourloyaltypointsschemeandredeempointsagainstourcurrentloyaltycatalogue
• Earnapointforevery£1youspend
• Earnpointsagainstcertainproductpurchases–lookoutforregularpromotionsthatwillearnyoumorepoints
• ThemoreyouspendwithDennons,themoreloyaltypointsyouwillearn
• Regularloyaltyupdatesfromyouraccountmanager
• Earnpointsforonlineordering
Our way of thanking our customers for their loyalty to Dennons!
Here at Dennons we like to show our appreciation
for our Customers loyalty by offering them the
chance to enrol in our loyalty points scheme. Points
will be added to your account with each purchase
and there will also be regular promotions to earn
bonus points against certain products.
Your account manager will contact you regularly
with loyalty updates and a list of products you can
redeem with your points.
Look Out For Our Loyalty Point Offers
Online Ordering & Our Environmental Policy
Our telesales team at Dennons are always on the end of the phone to take your order and offer advice and recommendations, but we are also aware that in the modern world we live in more and more customers like to have the option to order online.
With flexible working hours increasingly becoming the norm, our online catalogue gives you the opportunity to place your order whenever you need, day or night.
ACCOUNT CUSTOMERS If you have a credit account with us, simply log in at www.dennons.co.uk and place your order for next day delivery. Please contact us if you do not have your log in details.
NON ACCOUNT CUSTOMERS If you are a business and wish to set up a credit account you can download the credit account application form from our homepage at www.dennons.co.uk and post it to us with a copy of your company letterhead. We will then contact you when your account is up and running*.
If you happen to be purchasing for your own use or are a business that does not wish to set up a credit account then you do not need to log in. Simply start browsing, fill up your shopping cart, then check out. You will be asked to pay by credit / debit card at check out. This is done via sagepay, our secure online payment system.
* Minimum account spend of £50 per month required to qualify for credit facilities.
As part of our ongoing environmental management system, Dennons are dedicated to operating the following policy:
Dennons recognises the importance of environmental protection and is committed to operating our business responsibly and in compliance with all environmental regulations, legislation and approved codes of practice.
It is Dennons’ objective to operate with, and to maintain good relations with, all regulatory bodies. It is our declared policy to carry out all reasonable and practicable measures to facilitate the ability to continually improve environmental performance.
Dennons constantly monitors and reviews its environmental policy in order to ensure its continuing suitability, and will implement improvements whenever appropriate.
Wewill:1. Assess and regularly reassess the
environmental effects of the Company’s equipment, plant and operations.
2. Adhere to all relevant regulations concerning waste and environmental well-being.
3. Train all employees in environmental issues. 4. Minimise the production of waste. 5. Minimise material wastage and actively
promote the use of recyclable and renewable materials.
6. Where possible we re-use all packaging materials. Items not re-usable where possible are recycled.
7. Minimise energy and material wastage. 8. Reduce and/or limit the production of
pollutants to water, land and air. All waste is disposed of under controlled conditions when recycling and/or the reuse of the materials is not an available option.
T: 01706 216088 | F: 01706 830009 | E: [email protected] | W: www.dennons.co.uk
Bury Road, Haslingden, Rossendale, Lancashire, BB4 5PE
ONE SUPPLIER ONE DELIVERY ONE INVOICE
Whydoyouneedtogoanywhereelse? Buying your business supplies from one single - and local - source makes good business sense. Among the advantages to you are major cost-savings, a wide product range, a quick delivery service and reliability. Dealing with your friendly and local supplier who is backed by the leading industry wholesalers & manufacturers guarantees a special kind of service
that matches your business needs.