demystifying deliverology for education

DEMYSTIFYING DELIVEROLOGY Achieving Transformative Outcomes

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WHO WE ARE?

At Hudnall, Thomas, Wilson, Inc. (HTW) we provide people, process and technology solutions to enable our clients to optimize their return on investment goals.

We apply best practice disciplines, including Balanced Scorecard and Six Sigma, to help our clients identify, validate, solve and achieve business advantages and expanded return on their investments.


OUTCOMES: VALUE STATEMENT

We bring a holistic range of expertise that allows our clients to address a broad spectrum of opportunities.

We achieve educational outcomes, enhance processes, and improve customer service in an effective and efficient manner.


OUR MISSION

Our goal is to partner closely with our clients, within the K-12 and higher education, to help facilitate their goals of leadership within their respective industries.

HTW is guided by fundamental values

● Bringing and maintaining integrity, respect, transparency and inclusion as a constant in all aspects of our work.

● Tailoring solutions to best fit client needs.● Using a consistent and effective framework across engagements.


PATRICIA HUDNALL: BIO

Patricia (Pat) Hudnall has over 30 years in delivering professional consulting services to a variety of corporate and organizational clients. Delivered solutions has included project and program management, methodology development, strategic planning, Six Sigma process engineering, governance, and risk mitigation. Past clients include Bank of America, VISA, Cisco Systems, Sun Microsystems, ATT, Pacific Gas & Electric, Delta Dental, Department of Defense, and Santa Clara County.

Ms. Hudnall has a BA, Industrial Management, Golden Gate University, SF, CA, Executive Leadership and Management, University of Notre Dame, and is a Six Sigma Black Belt, Villanova University.


WE UNDERSTAND YOUR CHALLENGES

• Policy driven initiatives• Linkage between policies and educational

outcomes • Linkage between funding and student

performance improvements• Effective funding of new Common Core

standards and other one-time initiatives• Potential need to document how districts

will spend extra dollars that new funding systems provide for low-income students, foster children, and English learners

• New/revised shape of local control and accountability plans

• Anticipated outcomes of online standardized testing

• Tools to facilitate increased parent participation and engagement

• Difficulties creating the linking between policy and educational outcomes

• Lack of significant academic progress for students with special needs

• Student readiness for college and careers with lack of well-defined standards

Educators face a range of challenges…….


WHAT IS DELIVEROLOGY?

A process approach designed with the goal of driving improvements in student achievement

An approach that bridges the gap between:

Educational aspirations

Educational outcomes


WHY DELIVEROLOGY?

• Each educational institution has the over-arching responsibility of delivering an effective education to its students

• The Ongoing Challenge: “Driving excellence in educational results”


DELIVEROLOGY FOUNDERS

• Sir Michael Barber, Deliverology FounderFounder of the US Education Delivery Institute in 2009 (to help US education systems

strengthen their capacity to deliver results).Expert Partner in McKinsey & Company’s Global Public Sector Practice & head of its

Global Education Practice

• Andy MoffitSenior Practice Expert & co-founder of McKinsey & Company Global Education PracticeLarge urban districts, state education departments, national foundations an nonprofits,

and private sector companies, large-scale reform and key strategic efforts

• Paul KihnAssociate Principal in McKinsey & Company’s Global Education Practice specializing in

human capital strategy, system transformation, and delivery of large-scale reform


CURRENT SITUATION

Our goal is to help students learn, prepare them for college, and help them succeed in post secondary education and beyond.

We have general agreement as to:Desired outcomesThe types of reforms necessary to achieve those outcomesCollege and career-ready standardsTools to measure and support effective teaching

Demonstrated Improvements,Realized slower than we’d like, and

uneven progress


THE CHALLENGES

What is holding us back?

Policy does not make things happened by themselves

It is necessary to define how we actually deliver results

Implementation “Don’t tell me what. I know what. Tell me how.”

Margaret Thatcher to her advisors


HTW BRINGS PROCESS, CONTROL, AND IMPLEMENTATION QUALITY

• Collaboration with the delivery teams and district administrators for a cohesive view of the approach, process, and outcome targets

• Structured implementation approach – a defined end-to-end process with built in best practices

Customized and web-enabled process frameworkOnline documentation library

• Expanded tools set to help drive delivery, information gathering, and communications


CASE STUDY: WHY IS A PROCESS-CENTRIC APPROACH IMPORTANT?


COMPONENTS OF DELIVEROLOGY

Develop A Foundation for Delivery

A. Define Your Aspiration

B. Review the Current State of Delivery

C. Build the Delivery Unit

D. Establish a Guiding Coalition

Understand the Delivery Challenge

A. Evaluate Pat and Present Performance

B. Understand Drivers of Performance and Relevant

System Activities

Plan for Delivery

A. Determine Your Reform Strategy

B. Set Targets and Trajectories

C. Produce Delivery Plans

Drive Delivery

A. Establish Routines to Drive and Monitor

Performance

Solve problems Early and Rigorously

C. Sustain and Continually Build

Momentum

Create an Irreversible Delivery Culture

A. Build System Capacity all the Time

B. Communicate the Delivery Message

C. Unleash the “Alchemy of Relationships”


HTW’S REFINEMENT AND CUSTOMIZATION

Formulate Steps to Obtain

Consensus

Evaluate Aspirations &

Target Stakeholders

Facilitate Aspiration Approval

Refine or Define New Aspirations

Clarify Existing Aspirations

Identify Existing Aspirations

Define & Plan Communications

Clarify Team Roles & Responsibilities

Identify Aspiration Team

Stakeholder RosterCommunications PlanAspiration Worksheet

Aspiration Acceptance ApproachAspiration Approvals & Consensus

Supporting Tool Library

Each Step:• Process Description• Role & Responsibility • Risks/Opportunities• Best Practice

Develop or Statement of Aspirations


HTW’s APPROACH BENEFITS YOUR EFFORTS

HTW optimizes the implementation process and significantly increases the odds for success

Local solution that meets local needs while adhering to program principles

Promote accelerated learning and timely engagement

Tools to drive course correction and reset improvement trajectories

Establish a routine to drive and monitor performance

Test tools with delivery teams to promote effective time management


OUR PACKAGES

Program ReviewThe review is designed for existing delivery initiatives. This programs engages the delivery team with the goal of improving delivery success. The review looks at the aspirations, delivery approach, baseline metrics, and improvement trajectories. Deliverables include a gap analysis and recommended action items designed to drive optimum improvement results.

Program Implementation Partnership

This services establishes the partnership to support each aspect of delivery program implementation. This program is structured to deliver aspiration definition and consensus, communications across the stakeholder population, tool development, baseline metrics analysis, formation of key indicators for early performance reporting, and team rollout.

Web-Enabled District FrameworkThis service results in the online web-enabled process and tool framework. The effort involves documenting the workflow currently being used by the delivery team, identifying and developing additional support tools, and integrating the web environment into the district IT environment. Site training is conducted to promote effective utilization by delivery teams and stakeholders.

Team Training & EngagementThis service is a series of district wide seminars designed to promote collaboration, communications, and engagement across delivery teams and stakeholders including partners, parents, and students. Seminar content focuses on the approach, tools, baseline metrics, improvement targets, and communications approaches.

CORPORATE OFFICE

2507 SPRINGS ROAD, VALLEJO, CA 94591

SATELLITE OFFICE

8055 COLLINS DRIVE, OAKLAND, CA 94621INDIA OFFICE

27 KAMAYANI KUNJ, PLOT NO 69, IP EXTENSIONDELHI 110092, INDIA

WEBSITE

www.hudnallthomaswilson.com

TELEPHONE

1 (707) 999- HTW6 (4896)

EMAIL

[email protected]

CONTACT AND FIND US

demystifying deliverology for education

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